Axis Bank Complaints & Reviews

Hi sir/madam
I am gagandeep singh, i created an account in axis asap account via online few days ago. All process are completed and account number and customer id created successfully.

But, now one message i recieved by bank side;that rs1000 debited on 3june2019 as account closure proceeds to dd acct. And iam confused because account was created only few days back. Then why they are charging 1000rs for account closure. Please give solution on this problem.

Dear sir
My self bhagwati chran bhatt having a current account at rishikesh branch axis bank (Uttarakhand). Unauthorized transaction done from my account of amounting total rs 2300=00 only as on 30th may/2019. Deduction detail is: google/invit/[protected]/3005. The debit account no is [protected]. Please see the problem and take necessary action so that my loss money return back to my account.

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.
The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.
The bank is just fooling the people on extremely high level.

Below is the message of the deduction from the bank and attached image of the bill paid well before the due date.

"hello! Your a/c no 967*55 has been debited by rs 1467 on[protected]. Available balance is rs 8680. 05
Info: brn-card payment"
Call [protected]

You can clearly find that the transaction is successful even after that they deducted the amount. Didnt get any resoponse from customer care.

I request you take a strict action against the bank so that they donot fool the poor and innocent people around.

Dear team,
I have salary account in your axis bank on last 18 months, last few days back your executive called & explained me regarding pre approved credit card, then i decide to apply final i have applied credit card and submitted all documents, at the same day we received the sms following (Thank you for applying for axis bank credit card, the final decision will be communicated within 72 hours), but still now no response from bank...

I am an axis bank customer from last five years and have credit card from last two years.

I personally like the services of the bank and suggest many to go for axis bank but i have got a really bad experience for my credit card this time. My credit amount was due from the last three months. That was also because i had some confusion regarding my purchase and amount due on the bill

I wanted a yearly statement for the account. But no online facility where i could find the yearly statement option andi tried sometime for helpline but only mohly statement was shared so basically it all took 3 months time.
It was around 19000, the full amount got deducted from my saving account without my knowledge. No message from bank or on mail that the credit card payment is taken deducted from my saving account. Only through transcation detail i got to know that it is for a credit card. This amount includes heafty interest amount charged by bank

I came to know later that it’s a policy of bank if payment is not done then automatically it’s get deducted from savings.
It shouldn’t be because it’s my personal saving account and may be amount is for some particular purpose and if it’s done then at least inform the client that credit card payment is deducted. No msg no mail from bank regarding this

So my question is

1) if amount is already fully deducted then why card does not get the functional same time, if by policy card get blocked on nonpayment then why not functional after taking the amount from the client. Why such rules for a common man like us who pay tax and go by rules still face problems

2) if such strict policies are for a common man then how come people do frauds of crores with banks and run away as well

Would really appreciate if you can take this on a priority basis

Hi,

I am madhuri nehere, i have changed my iconnet password some days back, today i am trying to login, but getting invalid credentials every time. Customer id is correct and password is also correct. After some attempts i got "reached maximum attempts". And again "invalid credentials" message is coming.

My mail id is:- [protected]@gmail.com
[protected]@gmail.com

Please let me know what is going wrong?

Regards,
Madhuri nehere

Dear team,
Today i have visited your bank situated at vimoco tower amravati with my colleagues for his account statement i have meet your customer care executive (Female) who was busy on her personal phone call after 15 minutes she realised that we are there but i was surprised with her attitude as she was treating us like begger. I have tried to convince her but she has started aurgueing and started shouting on us. Requesting you to please look into the same.

I had been offered axis bank credi card. Previosly they told me no amc will be charged, in the statement they charged for amc. After discussion they had taken from my salary account. Now they are not issuing me no due certificate so my cibil is suffered. Now because of this bank of baroda is not giving me home loan.
So i want immediate action. I had contacted several times bank authorities no answer no satisfactory reply from customer...

Dear sir / madam,

This is nilesh kasar
Mobile #[protected]

My axis bank a/c no - *1046 has been debited by 1899.00/- for oneassist membership dt. 07 apr. 2018.
I receive phone calls from this no - 91 [protected] regarding one assist service but i do not accept this service without my approval they deducted money from my account.
So i contacted oneassist customer care couple of times also submitted written application for the same in my branch. From one assist service person promise me they have cancel this service and refund my money.
But they don't.

Now 27may2019 they have deducted again rs. 1899/- from my account.
In past few days and requested for cancellation of my membership.

I am totally disappointed with this one assist service

Regards
Nilesh kasar

M[protected]
[protected]@gmail.com

Actually i went there to deposit some cash in axis branch ferozpur city 152002 punjab. I added rs 2600 in machine the machine accepted rs 2500 but one hundred note was rejected by machine as it got a fold by corner.. When i putted one hundred again the machine again rejected it but i got my hundred currency note torn from center.. When i asked cashier about this concern he talked rudely to me.. And said its not my fault... But the note was torn by axis banks machine which is placed in axis bank's branch...

Unprofessional behavior from axis bank.
I had booked a mobile phone via axis bank credit card after that i cancelled my order.
I got the msg from axis bank u cancelled the order nothing ll dectect from your account.
But today i found that from last 2 months emi's are detected from my account.
Now i don't want to continue with axis bank anymore.
I want to close my axis bank saving account and credit card acoount.
Pls close it.
I ll not pay anything to u now

Hello,

I had an axis bank credit card which i have paid and cleared all "dues" in full along with interests and all other penalties and charges on dec 2017. I have received a nil outstanding letter from axis in jan 2018. Axis bank has updated the cibil as well that nothing is pending.

This month in may 2019, axis bank has updated my cibil report that the same amount that i have paid in dec 2017 is still outstanding....

Dear team,

This is to inform you that i want to close my credit card.

Sunilkumar manibhai patel (47xxxxxxxxxx5655)

What ever due pending i have settled on 30.11.12 thru axis bank cash which is cleared the payment on 30.11.12.

Kindly close my credit cards immediately and send us the letter immediately in this email addressed.

I will broke my card after receiving the letter.
My mo. No. [protected]

Hi team,
I am using axis bank credit card since march 2016. My card number ends with 6469.
Presently i am not able to pay to the bill amount, i am facing a huge financial issue and i got stuck everywhere.
I am finding difficult to arrange the total bill amount to clear the outstanding.
I can make the payment to up to 20 to 30 percent of the total outstanding and likely to close the credit card since i cant to afford to the card anymore. You can check transaction, i never missed any payment, i use to make the payment on time.
I am expecting positive feedback and waive off. Once you confirm the final amount within 2 days i definitely make the payment.
Thanks in advance

Hi,

I had opened an Axis bank ASAP account in HSR Layout, sector 1, Bangalore branch.
Few months ago. Last month I was unable to transfer any money in my account as my KYC was pending.
I did my KYC and also signed, submitted forms for signature upload.
It has been a month and the Axis bank custmer care is unable to solve this issue.They dont even know how to solve this issue!!

Whenever I visit the bank, the employees are unable to help.The women just sit and smirk at my helplessness.One of the employee's name is Vartika.

Im really tired of waiting and have wasted enough time and energy.I also contacted them through twitter but they couldnt provide a solutioin!

Kindly help me get this issue solved! This is just customer harrassment!
Im unable to withdraw any cash as im unable to credit any money into this account!

Hey i am your regular customer having cvs score of more than 5. Maintain balance of more than 1 lakh every month but some months i unable toanage funds and you have deducted 1600 has consolidated charges. This is huge amount.. I want it back or else close my account and all credit cards and debit cards and insurance policies..
Account linked no. Is [protected]
Contact no. [protected]

This is nitin jain, customer of axis bank. I am associated with axis bank since last eight year and never expected such response from one of renowned bank.

In last year (Aug, 2018), there is fraud transaction of 20, 000 inr from my credit card and i had complaint immediately with fir. I have been tired of raising sr and call to customer care, every time they reject /close my request. Please find the list of sr as below and help to resolve the issue by refunding the amount.

Sr: 47067405, 43779688, 47114559, 47170431, 48128210

I have applied for debit card 2 months ago. Whenever i enquire for the same they avoid to say anymore and gives the reason debit card not dispatched due to technical issue. Even i tried to connect with seniors they do not come online to get in touch with customers. They put call on hold for hours. They have always register a new complaint but taking follow up for the same request. Even they do not send any notification message of registered complaint.

Hi
My credit card i want colse. Reason for my amount is decreasing, why..?

Ur axis bank credit card team person starting time is told free credit card, but now every month 200 now 1176 dedication) starting date to still decreasing my amount, and i am so many time informed to credit card department but no use and i am one time not swiping in ur credit card,,, pls close my credit card and save me my money other wise i will go for consumer court. And how many amount ur dedication that amount recovery with interest also.

Thanks and best regards
Anand

Hello sir

My complaint number[protected]

Nodal officer not read my mails and not responding fast.
This happened second time in a week pls pls help

Pls request to you give warning to him for giving reply of mails which was send on monday (27 may 2019).

Since last one month i repeatedly request for refitting new signing board and lollypop but neither issue sort out till today date and nor taking strict action against hitachi officers.
Pls take strict action against hitachi officers mr vinod magade and gokul shikhare.

Axis bank not taking this issue seriously if issue is not sort out with in 4-5 working days
I will plan for sort out this issue from higher level up to the top.

So be serious about this and give permanent solution with in 4-5 days.

I am still waiting for your positive response.

Thanks