Axis Bank Complaints & Reviews

Hi,

I am Sandip Nandi ([protected]). I have a Salary account in Axis Bank, in Shakespeare Sarani Branch, Kolkata. I want to inform that they are deducting amounts - 15 times total Rs. 5757.31 from last year - in the name of "Consolidated DP charges " from my account without informing me. I didn't get any notification for that. I called the customer care and contact bank branch many times but problem was not resolve.

I am going to close the account asap.

I request Indian Complaint register form to take necessary action if possible.

To, circlenodalofficer. [protected]@axisbank.com, lucknow. [protected]@axisbank.com

Hello team,

Please help me in resolving the issue with my account. My account number is marked as freeze and right now i am neither able to deposit nor withdraw the amount. For this reason i visited the magarpatta branch in pune where i have submitted all the kyc document and its was communicated to me on date 16-apr-2019 1:15 pm that we have taken the document and request will be processed by home branch axis bank lucknow and for same the email from bank was sent to lucknow. [protected]@axisbank.com even after waiting for weeks this issue was not resolved my account is still frozen. On top of that when issue was not resolved i opened the request via chat and ticket # 51543835 and same was closed by axis bank without any resolution.

As my account is locked and i am not able to do any transactions however each month consolidated charges are being deducted from the account and when i tried to transfer the fund using net banking each time it is getting failed saying account is frozen and for reversal of same charges i opened the ticket # 51543979 and this is marked as closed without any resolution.

I am under tremendous pressure and suffering from great mental trauma, as this is unprofessional and un-ethical behavior from axis bank. I wasted lot of time in communication with branch and chat.

Now i am escalating it with you to help me.

Account #*7221

Regards
Pooja gupta

Dear team,

I have received following message today, which says

Your a/c 689859 is debited by rs. 118 on 16may19. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] for dispute
I have called in this number and they are just reverting my call to other departments.
Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?

Reagrds
Rahul

Dear team,
Hi madhusudhan j n here previous ex employee of axis bank my employee i'd 86382, i have settled my credit card in 2018.
I had the proof. But still the bank is unable to send me the "noc" for the same.
Please dont tell me the standard process, i already gone through that.
I have already discussed this with the customer care as well as bank executive, but still i am not able to receive "noc".
When can i expect the noc letter from your end???

I was forced to get an axis bank fastag by pratam motors, bangalore when i purchased a new maruti ertiga. They gave we no alternate option but already fixed the fastag in my new car. I am facing enough difficulties in recgarging the fastag. The showroom never updated the necessary documents looks like but activated my account. Then they asked me to call axis bank customer care number if i face any problems. Today is the 4th day i am trying to call this number and no one answers the call. I used paytm fastag in my old car and faced absolutely no issues. This axis bank apparently is giving huge commission to pratam motors and promoting their useless fastag through them. Their whole process is very cumbersome. I am stuck unable to use this fastag now. I am going to tear it off my car and going back to paytm fastag. It is wrong to singularly promote a product to a customer without giving them options. Axis bank is doing it through pratam motors.

Dear sir or madam
I had tranction my fund mysel[censored]nknown person, coz she told me registration for 1200, and refund also there so it is for first, I paid 9800 second 9800 and third 8000 and 1800, whatever so I was also wrong but I don't have idea her business again I did tranction 9800..
I totally tranction fund 40, 400, nothing I get . I had tranction fund sbi holder Mr. Amit Kumar giri, IFSC code-SBIN0001319 branch name is kakdwip..
Please help me out
Axis Bank customer Asit Thapa

Opened sb a/c on[protected] with rs.10000. With understanding that.
Fd amt. Will be considered for a/c bal. However on 16 th feb 2019
Debitted with rs.384.75 +69.25. At that time my total fd 20000.
Now just on 11th may debited rs.230.28 +gst for quarterly
Service fee.
My balance is more than 10000 plus fd of rs.20000.
I have not opted for debit card. We both senior citizens,. While
Opening the sb a/c there was no qly fee. Please credit my a/c with
Amt immediately.
Jasvant thakkar

I have received following message today, which says
Hello! Your a/c no. * has been debited by rs. 118 on 15may19. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

I don't think i have issued any such mandate.
Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?

Best regards,
Utkarsh.

I made the payment on 4th may towards my hdfc credit card through visa money transfer and the amount was debited from my account. However, the axis reversed the payment on 10th may back to my account without any reason.

Now due to this, i have been charged late fee and other financial charges by hdfc credit card as the due date was missed as axis bank reversed the amount back to my account. Again i made the payment on 10th may still the amount is not credited to hdfc credit card.

I have been using the hdfc cc since last 8-10 years and always make the payment through visa money transfer and never encountered such issues.

Now without my fault, i have been charged a late fee and other charges by hdfc cc.

Please confirm why the payment was not transferred to hdfc on 4th may? And who will be responsible for late fee and interest charged by hdfc bank?

Name: husain barwaniwala
Registered mob: [protected]
Account number: last 4 digit: 8059
Registered email: [protected]@hotmail.com

Thanks,
Husain

I'm holding an saving account in axis bank my account has an negative balance of -27000 i don't know to how they said it is because non maintaining balance and cheque bounce i have already cleared loan amount i don't why they are charging. When i opened account they said its 0 balance account, then 5000 now it's 10000 i cannot maintain so much balance because i'm normal worker with 10000rs salary they are asking me to pay 27000 which is not...

I am khambhadiya hitesh mavjibhai, from last month my account was debited 50 rupees charge+18% gst charge reason only money added in atm+ deposit machine. Call again axis bank customer care not perfect answer my question and not write my complain. No any massage or mail or information if you added menoy in atm + deposit machine charges is applying no any write mention consolidated charges.
Axis has been not informed proper guide or information. This worng
Account number also mentioned in image

I want my money back, and please help me as soon as possible...

Axis bank atm terminal id apcn40427

Complaint id 51257178

(Maharashtra, pune, hadapsar location)

Hello,
Complaint not solved by consumer team also till today date.

I am owner i have rent out my promises to axis bank atm.
I have already raised multiple complaint regarding atm maintainance and behaviour of hitachi payment service officers.
Since last 9 days no response at all from axis bank or hitachi payment service officers.
Today i face bad behaviour of higher authority person of hitachi payment services. He told me last monday complaint issue sorted out from my side.
But he block my phone calls and not responding me.

Complaint closed without confirmation to me by hitachi.
Lots of issues are pending in this site

1 cctv camera failure
2 back office cctv camera not fitted insecured place.
3 cleaning not done daily basis.
4 ac noise
5. Back door always open
6 signing board and lollypo not replaced (Flex cutting issue)
7 advertising branding not done
8 lightbill pending

And many more

Pls help sir re-open my complaint and take strict action against hitachi payment services higher authority person.

Pls help am waiting for your positive response.
Thank you

Dear sir / madam:
I am hereby kindly requesting you to cancel / close my credit card account. Please close the following account in my name:
Name on card: s. Manikandan
Credit card number: [protected]
The balance was paid that brings my account balance to zero and all fiscal responsibilities with this credit card account to a close.
Please send me written confirmation that my account has been closed. Also, please confirm that you have notified all appropriate credit card bureaus that this account was “closed by request of cardholder.”
If there are any discrepancies between my records and yours, please contact me by mail at the address below or by phone at [protected] and [protected].
Thank you for your prompt attention to this matter.
Sincerely,
S. Manikandan

My current address
L. U-5, lloyds colony,
Royapettah,
Chennai-14

I am dibya jyoti sarmah, my acc no. [protected], from last month my account was debited so many time mention consolidated dp charges.

I never open any demat account, then why this type of deduction, not one or two times, more than 5, 6 time already.
This is my salary account and never want this type of worst deduction.

I want my money back, and please help me as soon as possible.

The service regarding the checkbook delivery is very poor. I am living in police colony and put a request for checkbook and the delivery man for the book was so rude and was not even willing to cooperate. He didn't make any call when he came home and then was not willing to deliver the checkbook again. I am need of checkbook but the behavior is very wrong.
Date[protected]
[protected]

I have shifted to another rented premises in the same street. I have submitted id proof (Original with a copy), address proof (Rental agreement original with copy and a letter for changing the address along with savings account passbook to the manager, axis bank selaiyur on 25th apr 2019.

On 14th may i have submitted sbi bank passbook with new address w
Ith last three month transaction entries to icici bank and got the address changed. I have submitted the same documents to axis bank on the same day.

Whereas sbi could do with rental for address proof and icici bank could do with additional sbi passbook why the hell axis bank is not obliging. I am going to close my savings account and pre close my fixed deposit too as i am not satisfied with the functioning of you bank

I hold a salary account with axis bank. I was in real shock to see rs 2500/- being deducted as consolidated charges on my account this month and prior to this months around 1500 deducted in apr 2019 also some duplicate statement charges are also deducted which i have made any kind of request for this (This is happening from last few months amounts are getting deducted without any prior notice, i have sent many mails also called customer care but they speaking rudely). No proper response from customer service on this. How do i recover this.??

Every month they are deducting consolidated dp charges. Around rs. 1000 for the month april 2019. And r. 150 for the month may. I have no idea why they are deducting as consolidated dp charges. When i phoned customer care, they said it is for debit card charges. But no communication is given from axis bank regarding consolidated dp charges. What is it exactly?

Axis bank has deducted Rs. 900 as Consolidated DP charges, last year also it deducted rs. 450 or something. I ignored that time owing to my hectic schedule but this time it is too much. I have wrote to all the respective departments but the response is as such that the bank is not at fault and it is their regular policy. Is robing off people, the bank's policy?

I have tried reaching to customer support & also mailed regarding credit card bill payment.

This is to inform i am having some issues currently & want to do a fair settlement by paying around 60-70% of the amount owed by the card. But strangely the customer support says you cannot close the card nor we would accept payment.

I am ready to settle this as soon as i get the confirmation from your side.
I feel it would nice of someone gets back from the bank with a proper solution and negotiation.

Thank you.
Sudhi