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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 259

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S
Sandesh812
from Mumbai, Maharashtra
May 13, 2019
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Address: Charkop Market, Kandivali (west), 400067

I withdraw 10000 from axis bank atm in Charkop Market, Kandivali . Got 5 two thousand rupees notes. Among 1 note is tored. Nobody is accepting that note and how can you keep like those note in you machines. Shame on your companies quality. What the # do i need to do with this. Register a complaint against your court or throw it in garbage.

Sandesh Bhosale
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    Sahil Kale
    from Mumbai, Maharashtra
    May 13, 2019
    Resolved
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    Resolved

    I have salary account in axis bank from my second company after coming out of company i used that account for limited period. After that i never used it after some time i check the account it is showing negative 20, 000 for that i raised the concern to the respective branch with written application and revert i got that we will take care of it. Now still that account is showing negative balance of 28, 000 and for that i haven't got any intimation from bank end for repayment or negative balance in my account.
    Jun 22, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    May 14, 2019
    Axis Bank Customer Care's response
    Hi, we are here to help! Please DM us your registered contact number, and we will get back shortly.
    Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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      N
      Nikita Singh Rajput
      from Delhi, Delhi
      May 13, 2019
      Resolved
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      Address: New Delhi, Delhi

      I have received a call regarding job opening in a well known bank named as axis bank. From carieer soluntion as quikr hr and email adrees isquikr hr.
      I thought it may be correct call not a fraud one because i am lokking for a job change.
      These people asked me to register with them for conducting the interview with axis bankwith amount of rs. 1500/- which i had paid on 1 may 2019.
      They had arranged my online aptitude test and telephonic interview with the hr person of axis bank (Mr. Rajiv pawar) (As they said) my telephonic interview got cleared and i received a call as well as a email from quikr hr for the selection and congratulations.
      Next day on 3 may2019 they asked me to pay the amount of rs 5500/- as a security cum processing deposit which will be refunded to me on 8th may 2019. I paid the same amount for the of rs. 5500/- on the same date near about 3.00pm.
      Then they send me a offer letter of axis bank 8th may later they called me around 2.00pm and asked me to pay again an amount of rs. 14500/- as a training fees of axis bank trainer and said this amount is to be paid in favor of axis bank but in the given account details in which i had paid previous amounts.

      Then i asked them that, no company will ask any candidate to deposit any amount for the job training but it may be possible that its a big bank so that there may be some different procedures for the joining formalities but if company is asking candidate to pay some amount then it should provide account details of the company and should not ask candidate to pay such amount to consultancies on behalf of them.

      And i pay the last amount of rs. 14500/ on 6th may 2019.
      Then they again called me on 09/05/2019 for rs. 22500/ for opening salary bank account in axis bank in which the refund all my payed amounts.
      And i refused them to pay this big amount. They forced me even when i asked their hr to first refund my all amounts then i will pay 22500 and even hr talked me very badly.
      And now they dont reciving my calls.
      I have all recordings with them.
      I can provide the account details of them along with the utr no. For every transactions i made to them.
      There name is -
      Carieer solution (Quikr hr)
      Neha sharma, rajiv pawar
      Account holders name is -
      Carieer solutions

      Account number they are having in your bank is -
      Union bank of india a/c no. [protected]
      Ifsc code for the account holding branch is -
      Ubin0549371

      1st transation date[1/05/2019]
      Bank of baroda
      A/c no. [protected]
      Ifsc code-barb0durdel
      Carieer solution
      Transacted amount - 1500/-

      2nd transaction date[03/05/2019]
      Union bank of india a/c no. [protected]
      Ifsc code for the account holding branch is -
      Ubin0549371
      Amount - 5500/
      Sumit kumar

      3nd transaction date[06/05/2019]
      Union bank of india a/c no. [protected]
      Ifsc code for the account holding branch is -
      Ubin0549371
      Amount - 14500/
      Sumit kumar

      Total amount -21500/

      This is a kind and humble request to your team and bank that please hold the withdrawals from the given account no. And do please take the strict and necessary actions against this account holder.

      I have also attached the screenshot of payment receipts for three the transactions.

      I also have call recordings with them.
      My contact no. Is [protected], [protected]
      Email id:- [protected]@gmail.com
      Jun 21, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      May 13, 2019
      Axis Bank Customer Care's response
      Hi, we request you to liaise with the account holding bank to raise the fraud complaint as well as to lodge an FIR. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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        nagaraju.palepogu
        from Chilakaluripet, Andhra Pradesh
        May 13, 2019
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        Address: Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025, Mumbai City, Maharashtra, 400025

        Axis bank any information or notice not give to customers how to they debited money
        I have no loans in axis bank and cheque bounces no
        Why they are debited my money
        I want my money in my account
        0 balance account why u r offering
        This type of activities done to the customers accounts
        I want my money back rs:750/- upi payment i send icici bank to axis bank rs:500/- balance is rs:-250/- what is this
        0 balance account how to cut it
        Normal account of other banks rs:500/- rs:1000/- they are not bedited this type
        I have icici and kotak this banks also offers 0 balance account s but they are not bedited this type of transactions
        Only held in your axis bank
        Banks are following rbi. Ur not following the rules
        +5 photos
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          nagaraju.palepogu
          from Chilakaluripet, Andhra Pradesh
          May 13, 2019
          Resolved
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          Hi sir i have axis asap 0 balance account i'm transferring rs: 500/- amount in upi from icici to axis bank balance is rs:00 available balance is -250/-
          Totally rs:750/- 0 balance account offering 30 laks after ekyc before 1 lak
          I'm completely done with axis bank ekyc
          Why they are debited my money
          Call to customer care please wait music was coming not connected debited prepaid sim balance rs:10/- rupess and call disconnected
          Govt encourage do digital payments
          But normal people how to do this problems
          Rs:750/- 2days of daily working labour
          +6 photos
          Jun 17, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          May 13, 2019
          Axis Bank Customer Care's response
          Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly.
          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
          May 14, 2019
          Updated by nagaraju.palepogu
          Hi Sir This is My Account Details of Axis Bank
          Contact Number:[protected], [protected]

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            A
            aravishankar
            from Hyderabad, Telangana
            May 13, 2019
            Resolved
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            Dear sir,

            My account with axis bank at chittoor branch, andrhrapradesh. Name : a. Ravi sankar, ac. No.[protected]. This is salary account and converted to savings account recently. Due to change of my location and my job i am not able to use the salary account. More than rs.5000 (Five thousand rupees) deducted.
            Dt. 11.05.19- rs.5182.18 and dt.1000.00.

            Up to salary account there is no charges and ony two months over to convert to saving account made charges more than 5000.00.
            Please you revert my money to my account.

            Ravi shankar
            Jun 21, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            May 13, 2019
            Axis Bank Customer Care's response
            Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2Pxouzt . Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
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              gouri19992
              from Indore, Madhya Pradesh
              May 13, 2019
              Resolved
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              Address: 160 BAJRANG NAGAR, Indore, Madhya Pradesh, 452011

              Sir,
              Consolidated is cutting 15 rupees. This has never happened in 2018. Then why are you cutting money? I had opened the account so that no extra money was spent in it. Apart from this, it is also cutting 2.70 paise. If this happens, then i will have to close this account. I am a housewife. Whatever the money i have. He is in the same account. Please do not cut such money, please. Otherwise, i will have to close this account. Therefore, please do not charge you consolidated charges.
              Thank you.

              Regards,
              Gouri agrawal
              From indore
              Jun 14, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              May 13, 2019
              Axis Bank Customer Care's response
              Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                M
                muthuraman shanmugam
                from Mumbai, Maharashtra
                May 13, 2019
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                Address: No 151 Main Road,Thuhili p.o,Thiruvidaimarudur t.k, Thanjore D.t 609804, 612001

                Dear sir/madam,
                This is muthuraman shanmugam, my emp. No 37233. I resigned and relieved my job on 22.04.2019. But till the date not yet credit the full and final settlement amount to my account. Please settle my full and final settlement process. Kindly do the needful.
                My branch sol id 1124 pattukottai branch
                My account no [protected]

                Thanks and regards
                Muthuraman shanmugam
                Mob. No [protected]
                Axis Bank customer support has been notified about the posted complaint.
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                  A
                  Ann Stanly
                  from Mumbai, Maharashtra
                  May 13, 2019
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                  Axis bank has taken consolidated charges from my bank account twice, once in april 615 rs and the other in may 524 rs.
                  When enquired they were not ready to repay me back and their reason was i had done a lot of transaction and for them it is cash transaction charge and they could not see it as consolidated charges.

                  How much can they charge for a transaction??? What stupidity is this??
                  And when account bal became zero when they took away the 524 rs.. It became zero balance and again charged 215 rs for the same.

                  Please pay me back the charges.
                  Jun 14, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 13, 2019
                  Axis Bank Customer Care's response
                  Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                    A
                    Anshu soni
                    from Mumbai, Maharashtra
                    May 13, 2019
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                    Address: VIJAY NAGAR, 143001
                    Website: Axis ban

                    Sir before 3year axis bank opened my account but i do not with this bank from 3years because the employee is opened that account for his target i have borrowed gold loan from axis bank before one and half year the manager says for ecs of loan one axis bank account is need he says i add your old accont add that is in another branch but i says i continue with that account because the bank charge unnessary charges but manager says dont worry i have reverse your charges but he is not reversed my charges from that date i have paid my loan interest cash in loan account but in this month the employee of axis bank says cash not deposit in loan account pl. Neft do in account but neft not done in loan accont he says only 108 rs charges hai minus me aap saving me deposit karva do maine unhe bola bhi ise close karvakar new khulva do but vo kehte 108 to hai maine unke kehne par 8may 2019 ko 7200 deposit karvaya but 108 to kay gaye but 9may ko baki sara bal 0 ho gaya sir unho ne sare charges kat liye pl. Reverse my charges because this payment for loan interest
                    Jun 16, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 13, 2019
                    Axis Bank Customer Care's response
                    Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
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                      S
                      Santanu Kumar Gogoi
                      from Churachandpur, Manipur
                      May 12, 2019
                      Resolved
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                      Address: Sonari assam, 786612

                      I have opened a saving acxount in axis bank many years ago. I leave my job then i am not able to maintain aqb on this account. Now i have got a job in govt sector and wish to continue this saving account. But problem is that axisbank levied consolidated charges of rs 6177.00 and my account balance is negative 6177.00. As per rbi guideline bank cant levy charges once balance in account falls zero. I have contacted customer care and branch but have not got any satisfactory resolution. I request axis bank through this portal to waive me off those negative balance and allowe me to continue this account as i am willing to fund it.

                      Santanu gogoi
                      Ac no [protected]
                      Dibrugarh assam
                      +1 photos
                      Jun 16, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 13, 2019
                      Axis Bank Customer Care's response
                      Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp. Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                        Firoj maskatiya
                        from Mumbai, Maharashtra
                        May 12, 2019
                        Resolved
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                        Address: Plot no.3-4,jalaram nagar near mayur holl, limbayat,Surat,gujarat, Surat, Gujarat, 394210

                        Hello,

                        I have got a debit on my card for the amount 5000 as the consolidated charge.

                        How can bank deduct such an amount without authorisation.

                        I want my money back and will get all the accounts closed

                        That my family holds with axis bank. This is the first time that this kind of charge has been made on the account,

                        I have 2 bank account saving and current
                        But this charge is so high.

                        Return my money
                        Monthly 5000 is not small amount to deduct...
                        +3 photos
                        Jun 16, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 13, 2019
                        Axis Bank Customer Care's response
                        Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us in case you have any further queries and we will get back at the earliest.
                        Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                        Verified Support
                        May 16, 2019
                        Axis Bank Customer Care's response
                        Hi, we understand your concern. We believe in complete transparency and disclosure about all our service fees and charges. You can learn about them on this link http://bit.ly/2MuqwTe. Regards, Team Axis Bank
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                          A
                          Akki262
                          from Noida, Uttar Pradesh
                          May 12, 2019
                          Resolved
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                          Address: Axis bank,radhika road,satara,maharashtra, Satara, Maharashtra, 415519
                          Website: wwe.customercomplaints.in

                          Respected sir, i was using salary account march 2018 bt I left my job in march 2018 then after 3months my saving acc converted into saving account ..before 2days on 9 may 2019 my balance was -243rs and now on 11 may 2019 is negative 3, 243 rs ...plz resolve this issue my mobil e number is [protected]...As per RBI no saving acc should go in into negative, it it goes into negativw then ucan chose to contact bank ombudsman... Plz contact me
                          +1 photos
                          Jun 20, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 13, 2019
                          Axis Bank Customer Care's response
                          Hi, please do not share your account details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately and DM/Inbox your query excluding such details to enable us to assist you. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise.
                          Further please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                          Verified Support
                          May 13, 2019
                          Axis Bank Customer Care's response
                          Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
                          May 13, 2019
                          Updated by Akki262
                          Axis fails to address the complaint... Not explanation ..only you have to pay the lein only
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                            Deelip Bharti
                            from Mumbai, Maharashtra
                            May 12, 2019
                            Resolved
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                            Resolved

                            Address: beside bhaggu plaza,gijhore, near to cng pump, sector 53 noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

                            I had given application for accounts closing with br and other documents with remain cheque book. She told me that after 2 days it will close. After a week i went to axis bank and ask about closing to account, she told me again, after 2 days it will close. But yet i am receiving a sms that -1500 rs. Balance in negative. How does it possible if account have closed and i am getting message. Account no. Is [protected]. Axis bank have worst services in noda 51 branch. Axis bank team please look at this matter.
                            Jun 14, 2019
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 13, 2019
                            Axis Bank Customer Care's response
                            Hi, regret the inconvenience caused. Request you to share the branch details you have visited for us to check & assist you further. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank
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                              vishaldarji16
                              from Delhi, Delhi
                              May 12, 2019
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                              Address: Ahmedabad, Gujarat

                              Bank charges my account two times. First 843 rs. And then again 450 rs. With consolidated charges. Without any call or information. Customer care executive not responded well. One of worst service. I want my refund. Customer care call process is also very slow. Sbi is better than u. Also for ur information first 843 rs. For demat account which is free for 1 year and for renewal not giving my consent. So why u charges 843 and again 450 which i don't know for what consolidated charges. Please give me refund.
                              Axis Bank customer support has been notified about the posted complaint.
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                                grajput1947
                                from Delhi, Delhi
                                May 12, 2019
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                                Address: B112, West Jyoti Nagar, Enclave, Shahdara,, 110094

                                Hello! I am a student and earn by part time work.
                                I have a saving account in axis bank. Yesterday, bank deducted rs.1015 + rs.182 gst (My 11 days earning) from my bank account. When, i call the customer care and asked the reason. They are saying, this is the charge of depositing money in bank account.
                                This is not fair, axis bank is looting innocent people. I want my refund of consolidation charge.

                                Most important - there should not charge on deposit own money in bank account. This is a scam.

                                Charge rs. 1000 from only 50, 000 customer per month = rs. 5, 00, 00, 000/month (Five crore) x 12 month = rs. 60, 00, 00, 000 (60 crore)

                                Axis bank is looting about 60 crore rupee per year from innocence customer.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Keshav Virley
                                  from Gurgaon, Haryana
                                  May 12, 2019
                                  Resolved
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                                  Resolved

                                  Address: Bahadurgarh haryana, Jhajjar, Haryana, 124507

                                  Hi, i have got a debit on my card for the amount 4400 as the consolidated charge and the taxes for the amount 760 around. How can bank deduct such an amount without authorisation.
                                  I want my money back and will get all the accounts closed that my family holds with axis bank. This is the first time that this kind of charge has been made on the account, its is a saving account, not current and i dont think there would be any charges on current account as well.
                                  Jun 14, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 13, 2019
                                  Axis Bank Customer Care's response
                                  Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
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                                    Bharathans
                                    from Shahkot, Punjab
                                    May 11, 2019
                                    Resolved
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                                    Resolved

                                    Address: Gurdaspur, Punjab, 143521

                                    Today i received a message that my account is deducted by 1550 rs for consolidated charges i am in tention bcz 1550 is not a less amount because how they can deduct money without inform customer i have no any loan on this account please help on issue asap i have try to call customer care but there have no response

                                    Please help on this

                                    H

                                    Please help on the issue
                                    May 13, 2019
                                    Complaint marked as Resolved 
                                    But bank have inform customer that you have charge for this problem
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      Sayan007
                                      from Kolkata, West Bengal
                                      May 11, 2019
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                                      Address: Nimta , Belghoria M.B Road Kolkata 700049, Kolkata, West Bengal, 700049

                                      Axis bank forcefully open my demat account. I evan dont have any idea about demat account. Suddenly i got mails from axis bank.. Although my savings account is already close. How can u cheat with people to reach target. Close my demat account as soon as posible.. I am a student. My id [protected]. Plz sir help me. I am a student. I already close my axis bank saving account. I visited axis bank alot. But they dont take any action. Plz sir help me
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                                      Axis Bank customer support has been notified about the posted complaint.
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                                        hematumredkar
                                        from Mumbai, Maharashtra
                                        May 11, 2019
                                        Resolved
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                                        Resolved

                                        Address: Pune, Maharashtra, 411028

                                        Hello,

                                        I am having salary account in axis bank. I have been charged 1500/- as a "consolidated charges for account" and 270/- as a "gst on charge".

                                        I was trying to seek for help on axis portal and customer services number but there is no answer. I believe bank are responsible to let customer know before they charge to customer.

                                        I would like to know why i am charged and i want my valuable money back.

                                        Thanks,
                                        Hemant umredkar
                                        [protected]
                                        Jun 13, 2019
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 13, 2019
                                        Axis Bank Customer Care's response
                                        Hi, we tried reaching you today, however unable to connect as the call was not answered. Request you to share a preferred time, when we may connect with you and offer the necessary assistance.
                                        Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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