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Axis Bank Complaints & Reviews

2.6
Updated: Feb 19, 2026
Complaints 13009
Resolved
6561
Unresolved
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Axis Bank reviews & complaints page 26

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S
sanjeevsinghraghow
Oct 27, 2022
Resolved
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Dear Sir i have been waiting for my Flat documents for more than 2 year and have visited the AXIS BANK HOME Lone center many times. I also reminded the agents they are saying you will get it soon . I don't know when I am going to receive it .Please take proper action .So I will get it on time .

Lone No: PHR[protected]
SANJEEV SINGH RAGHOW
Dec 1, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2022
Axis Bank Customer Care's response
Hi, we are working on your concern raised via SR number 23175725 and shall be responded shortly. Regards, Team Axis Bank
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    C
    charan1432
    from Vizianagaram, Andhra Pradesh
    Oct 27, 2022
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    Requesting for Axis my zone credit card settlement letter

    Address: Veerapindi .satyanarayana, house no: 47-105/3 , pyla street , gollapalli village , bobbili , vizianagaram , andhrapradesh , 535558

    I m using axis my zone credit card([protected]) with the limit of 30000/-, and due to covid 19 situation i m job less, i m failed to pay the amount, it is over due to 60, 200/-, finally i have paid the total 60200/- on 11th may, 2022 .
    after paying the amount they simply closed the card, due to this i m not eligible for other loans, so could you please provide me the Credit card settlement NOC or clearance letter from your...
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    A
    ajeevm
    Oct 27, 2022
    Resolved
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    Resolved

    I am writing this with regards to my credit card bill payment. My Credit card number is [protected]. I recently received a bill of amount Rs. 2, 11, 945.

    This is to inform you that I cannot pay this amount as my family has fallen under hard time in recent months and i closed my business due to covid, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

    I can able to give 40% of my debts. If agree to settle with this amount, I shall be clearing their dues within 5 to 6 installments. More than 40% is not affordable for me in the present situation.

    I am ready to settle this as soon as I get the confirmation from your side.

    Please know that I have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

    Please reach out my number: [protected]

    Thanks,
    Ajeev prasanna
    Nov 30, 2022
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Oct 29, 2022
    Updated by ajeevm
    any update regarding my credit card settlement
    Verified Support
    Oct 30, 2022
    Axis Bank Customer Care's response
    Hi, we request you to contact Mr. A Balakumaran at [protected] for further assistance in the referred matter. Regards, Team Axis Bank
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      D
      Dsrkvijay
      Oct 25, 2022
      Resolved
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      Resolved

      Address: TENALI

      Sales people force forcfully allocated one axis credit card unfortunately I accepted, when I want to pay outstanding the pay button us disabled- it never enable, raises ticket also no response, I understood the axis bank team is sitting there to loot or robbery the customer money, I sent email to nodel officer also but no response, I'm happily throw away the card if my issue solved and clear the outstanding
      Dec 3, 2022
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Oct 25, 2022
      Updated by Dsrkvijay
      No email and no response on customer support, horrible services
      Verified Support
      Oct 27, 2022
      Axis Bank Customer Care's response
      Hi, we request you to share with us your registered contact number for further assistance in the referred matter. Regards, Team Axis Bank
      AXIS care and services are horrible-
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        K
        kumareshreshu9891
        from Bengaluru, Karnataka
        Oct 21, 2022
        Resolved
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        Resolved

        Address: Anna Salai Branch, Chennai
        Website: asixbank.com

        Consolidate charges for every month they are taking and I have contacted customer support. No response.

        No reply from Axis Bank side.

        When I asked to near branches staff are said replying contact your home branch. I know the axis bank is robbery of people money. Every time consolidate charges taking rs.1800. Why I don't know. Last month only I have paid 2600.RS. for negative balance. Now its showing same. Where is my money RS.1800.

        Need to update reasons. need to give proper explain. I am going to file against Axis Bank.

        Now they are replying like I am having salary account but no credit salary in accounts.

        I have statements for salary history.

        I have attached one file. File is salary account details.
        Nov 27, 2022
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Oct 21, 2022
        Updated by kumareshreshu9891
        I have updated salary credited date. PFA.

        Verified Support
        Oct 27, 2022
        Axis Bank Customer Care's response
        Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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          V
          Vishnuv94
          from Palakkad, Kerala
          Oct 21, 2022
          Resolved
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          Resolved

          Flipkart axis bank Credit Card Cashback not received

          Address: Mumbai

          While using my flipkart axis bank credit card, I normally receive my credit card cashback at 10th or 11th each month. When I checked my credit card statement today, I haven’t received any cashback for transactions in August month (to be received in September). After having a long chat with Axis bank customer support, they mentioned the cashback was reversed as there was a product refund. How can the bank cancel the whole cashback because...
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          Nisarbabu
          Oct 21, 2022
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          Without my permission some amount getting debited from my account, It is mentioned in the statement as "TIPS/SCG/MCC/30.09.22/KOTTOOR FUEL ENTERPR"... .While making the payment to various vendors I was charged already while swiping the card at various points then why after few days I am being charged extra.,

          why you guys charge me for using debit card?

          Tran Date :[protected]
          Transaction Particulars : TIPS/SCG/MCC/30.09.22/KOTTOOR FUEL ENTERPR
          Axis Bank customer support has been notified about the posted complaint.
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            7
            7986229895
            Oct 20, 2022
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            Address: Axis Bank Limited Corporate Office, 7986229895//6206309901..Bombay Dyeing Mills Compound, Pandurang, Budh kar Marg, Worli Mumbai Mumbai City District

            Axis Bank Limited Corporate Office, [protected]//[protected]..Bombay Dyeing Mills Compound, Pandurang, Budh kar Marg, Worli
            Mumbai
            Mumbai City District
            Maharashtra
            India
            400025

            Hhhhh
            Axis Bank customer support has been notified about the posted complaint.
            Oct 20, 2022
            Updated by 7986229895
            Axis Bank Limited Corporate Office, [protected]//[protected]..Bombay Dyeing Mills Compound, Pandurang, Budh kar Marg, Worli
            Mumbai
            Mumbai City District
            Maharashtra
            India
            400025

            Hhhhh
            Oct 20, 2022
            Updated by 7986229895
            Axis Bank Limited Corporate Office, [protected]//[protected]..Bombay Dyeing Mills Compound, Pandurang, Budh kar Marg, Worli
            Mumbai
            Mumbai City District
            Maharashtra
            India
            400025
            Ueueue
            Oct 20, 2022
            Updated by 7986229895
            Axis Bank Limited Corporate Office, [protected]//[protected]..Bombay Dyeing Mills Compound, Pandurang, Budh kar Marg, Worli
            Mumbai
            Mumbai City District
            Maharashtra
            India
            400025
            Jejejejje
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              A
              ashutosh.das
              from Delhi, Delhi
              Oct 20, 2022
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              Date of Incident: 19-Oct-2022

              Description:
              I made an IMPS transfer of INR 20000 from my axis bank account on 19 Oct 2022 around 5 pm. They have charged an extra amount for this IMPS transaction but did not transfer money instantly and at this time it is still pending from the bank to credit to the beneficiary account.

              When I called to axis bank mobile banking team on phone they are denying to return the IMPS charge even though they do not serve the services for which they are charging.
              They said as per their policy they can not return the IMPS charges if the transaction is not done instantly. They said the axis bank server was down at that time and the amount will be credited to the beneficiary in 2 working days.
              I said them to send me email this policy, but they denied to send it by mail.

              Please look into this matter as they are always charging this additional amount without giving such kind of service.
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 22, 2022
              Axis Bank Customer Care's response
              Hi Ashutosh, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
              Oct 22, 2022
              Updated by ashutosh.das
              This site warns not to share private details such as emailId/mobile in this forum. Please tell us the email id where I can share my number.
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                P
                Poorna07
                from Kanchipuram, Tamil Nadu
                Oct 19, 2022
                Resolved
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                Resolved

                Date of the transaction - October 6th
                Transaction number - [protected]

                I have set the auto payment for the loan with Lazypay merchant. And this was my second month of EMI. On October 6th the amount was deducted from my account but it was not processed successfully.
                I got calls and messages from Lazypay that they are saying the EMI amount for October month is not been paid so asking me to pay the amount now.
                To avoid the daily interest I have paid the merchant again. So I want you to revert my money back.
                Nov 28, 2022
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 22, 2022
                Axis Bank Customer Care's response
                Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                Hi, as requested here is my registered mobile number,
                [protected]
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                  T
                  Thara.kn
                  from Bengaluru, Karnataka
                  Oct 18, 2022
                  Resolved
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                  Resolved

                  Without my permission some amount getting debited from my account, It is mentioned in the statement like PTL/SCG.VISA.POS/15.10.22. If I ask customer care they say if I use my debit card in petrol bunk it will be charged. Am using salary account and what is the use it, why you guys charge me for using debit card. The bunk or super market or where ever we swipe they charge 2 percent for using card, the merchant will pay the bank some percentage and why you guys charging from us too. you guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.

                  If this is your process alert us through sms u will be charged certain amount since you swipped with this merchant, you guys correctly charging 15 rs for sms right the why i was not alerted on this. If we repay loan or cc bill you guys keep on msging right why can't do this .

                  I need a proper response for this and i need my money back till now which is debited.
                  Dec 6, 2022
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 27, 2022
                  Axis Bank Customer Care's response
                  Hi, we request you to share with us your registered contact number for further assistance in the referred matter. Regards, Team Axis Bank
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                    T
                    Thara.kn
                    from Bengaluru, Karnataka
                    Oct 18, 2022
                    Resolved
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                    Resolved

                    Without my permission some amount getting debited from my account, It is mentioned in the statement like TIP/SCG.VISA.POS.DT 181022. If I ask customer care they say if I use my debit card in hotel or some shopping it will be charged. Am using salary account and what is the use it, why you guys charge me for using debit card. The petrol bunk or where ever we swipe they charge 2 percent for using card, the merchant will pay the bank some percentage and why you guys charging from us too. you guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.

                    If this is your process alert us through sms u will be charged certain amount since you swiped with this merchant, you guys correctly charging 15 rs for sms right the what we were not alerted on this. If we repay loan or cc bill you guys keep on msging right why can't do this .

                    I need a proper response for this and i need my money back till now which is debited.
                    Dec 6, 2022
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 27, 2022
                    Axis Bank Customer Care's response
                    Hi, we request you to share with us your registered contact number for further assistance in the referred matter. Regards, Team Axis Bank
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                      T
                      T N Reddy
                      Oct 18, 2022
                      Resolved
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                      Resolved

                      Hi,

                      My father has a credit card in axis Bank and he took some loan on it, sine last 2 years doesn't have any job, and fallen with heart stroke.

                      Now recovery agents are torturing him for the repayment, please consider ge can't pay much but if it is possible in will pay 20% of the outstanding amount please help

                      My mail id : [protected]@gmail.com
                      Nov 27, 2022
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 27, 2022
                      Axis Bank Customer Care's response
                      Hi, we request you to share the numbers from which the calls are received for further assistance in the referred matter. Regards, Team Axis Bank
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                        B
                        bkundu123
                        from Bankura, West Bengal
                        Oct 18, 2022
                        Resolved
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                        Resolved

                        Address: Axis Bank Limited, ‘Axis House’, C-2, Wadia International Centre, Pandurang Budhkar Marg, Worli, Mumbai - 400 025

                        I paid Rs. 16793.41/- as my axis bank myzone credit card bill today i.e; 17.10.22 at 11.58 AM through my linked axis bank savings account successfully. Money has been debited successfully from my account but the outstanding amount was not updated instantly.
                        Still my bill is pending from your side, but in credit card payment history it is showing as successful.
                        Payment reference No: *********2VTT7
                        Amount: 16793.41/-
                        Date: 17.10.2022 at 11.58
                        If the bill is not paid then where is my money that has been debited from my account? I also received mail from Axis bank about the successful transaction. Why is this happening? Where is my 16793.41/-?

                        Check and resolve this issue immediately. It's urgent.
                        Oct 19, 2022
                        Complaint marked as Resolved 
                        Automatically updated the payment, I just had to wait for two days, company had nothing to do
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 27, 2022
                        Axis Bank Customer Care's response
                        Hi, we request you to share with us your registered contact number for further assistance in the referred matter. Regards, Team Axis Bank
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                          A
                          Aryan Arude
                          from Pune, Maharashtra
                          Oct 18, 2022
                          Resolved
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                          Resolved

                          My name is Aryan Arude and I had ordered Asics Mens Shoes of RS.Amount 3899 in Amazon on 28th September 2022 and after 05 October 2022 I returned this order due to personal reason. And on 05 October 2022
                          Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
                          [protected] and told me to fill charge dispute form but Indian Bank doesn't have such policy. So
                          please kindly respond to this complaint it's very urgent. My card number is [protected]
                          Thanks you sir
                          Nov 28, 2022
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 27, 2022
                          Axis Bank Customer Care's response
                          Hi, we request you to share with us your registered contact number for further assistance in the referred matter. Regards, Team Axis Bank
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                            A
                            Aryan Arude
                            from Pune, Maharashtra
                            Oct 18, 2022
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                            My name is Aryan Arude I had ordered Asics Mens Shoes of RS.Amount 3899 in Amazon on 27th September 2022 and after 04th October 2022 I returned this order due to personal reason. And on 04 October 2002
                            Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
                            [protected] and told me to fill charge dispute form but Axis Bank doesn't have such policy. So
                            please kindly respond to this complaint it's very urgent. My card number is [protected]
                            Thanks you sir
                            Axis Bank customer support has been notified about the posted complaint.
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                              A
                              Aryan Arude
                              from Pune, Maharashtra
                              Oct 17, 2022
                              Resolved
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                              Resolved

                              I ordered 2 products which were Asics shoes on 27th September 2022 and 28th September 2022 respectively which were for the price of ₹ 3899 each. But due to wrong size I returned the order on 4th and 5th October 2022. And after that Amazon initiated the refund when the products reached the sellers and was supposed to be credited to my bank account by 10th October 2022. But I have yet not received the refund amount of both the products to my bank account.
                              Dec 6, 2022
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 27, 2022
                              Axis Bank Customer Care's response
                              Hi, we request you to share with us your registered contact number for further assistance in the referred matter. Regards, Team Axis Bank
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                                Vaibhav_goyal_10
                                from Haridwar, Uttarakhand
                                Oct 17, 2022
                                Resolved
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                                Resolved

                                Address: Dehradun

                                Please waive off the foreclosure charges on car loan account as I already paid 18 emi. Still 5% foreclosure is levid.

                                At the time of agreement it was told that after 12 months of emi no foreclosure charges will be applicable.
                                Nov 19, 2022
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 18, 2022
                                Axis Bank Customer Care's response
                                Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                  M
                                  Oct 17, 2022
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                                  Address: Kozhakkuzhiparambil.Kaipamangalam.Thrissure. 680681. Kerala.India.

                                  I have an axis bank account .Account no : [protected] .Cash bank withheld from this account yesterday 16/10/22 without any reason .Please return my cash .Otherwise I will go legally .
                                  that
                                  Mohamed Naseeb
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    N
                                    Nitin Dhage.
                                    Oct 16, 2022
                                    Resolved
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                                    Resolved

                                    Address: Sanket Chaulk , Ahmednagar ,

                                    I am Account holder since more than 15 years. Bank has suddenly blocked my account without any official information from 3rd Oct 22 on account of KYC updation. My KYC was already updated in July 22. They even blocked the payment of their own Credit Card which was due on 5th Oct. After my personal visit to the branch they could not do anything
                                    They suggest ed to make payment through another bank. In this process payment got delayed by 2-3 days. Now I found that they have charged @ Rs4000/- rs fine and interest on my credit card payment which was @ Rs.7000/- This is totally illogical and like a robbery. You have blocked my account, you have blocked credit card payment and you are charging 50 % fine and interest for 2- 3 days delay.
                                    Nov 23, 2022
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 18, 2022
                                    Axis Bank Customer Care's response
                                    Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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