Axis Bank Complaints & Reviews

Without my permission some amount getting debited from my account, It is mentioned in the statement like TIP/SCG.VISA.POS.DT 02.09.23. If I ask customer care they say if I use my debit card in hotel or some shopping it will be charged. Am using salary account and what is the use it, why you guys charge me for using debit card. The restaurant or super market or where ever we swipe they charge 2 percent for using card, the merchant will pay the bank some percentage and why the hell you guys charging from us too. you guys charging all sort of service charge, ATM usage charge, quarterly charge etc from use without fail, including all this charge this hidden changers.

Hi Sir/Mam,
I am existing customer of Axis Bank since 2011. I am a priority customer but not getting treated like that or Axis bank executives does not understand what it means by Priority.
My account is freezed for all debit and credit transactions. My salary could not get credited in my account for Aug month that was expected on 31Aug. It took 2 min to me to change my salary account. But it’s a loss for Axis bank only.
After 12+ years of relationship with Axis Bank, I was planning to extend my relationship with it and requested Manish Kumar Mani (Manager at SCO No 29, Sec 31-32 A Gurugram, Mob No +91 [protected]), at sector 31 Gurgaon branch to create family id and one daughter’s minor account because I had to open SSY account for her. Family id and daughter’s minor account is opened but he could not open SSY account even after one month of continuous follow-up. I got frustrated and cancelled to proceed further with Axis Bank because another bank did the same for me in just one week. Unfortunately, in these frustrating incidents, I forgot to submit my one document that was expected from me. Due to that my account got freeze and I accepted my mistake and went to Axis Bank, sec 31 Gurgaon branch to get it rectified.
Another frustrating incident happened when I met with another bank executive and told him entire story and requested him to get my account unfreeze. He gets my request form filled and get my Aadhaar copy and confirmed it will be done by 2 working days, and confirmed that cannot be done on same day. Service Request No –[protected] raised. But that great so called intelligent bank executive get it closed on same day mentioning “Apologies, your request could not processed further. Kindly contact branch for further details”.

Unfortunately, I could not find his name or other details in the ticket history otherwise I would have given his details as well here. But I am sure Axis Bank must know who was that great person who is expert in frustrating customer by extending the hustle and make it more painful. Just like government bank, visit multiple time if you want to resolve your issue. Axis Bank staff is also not capable enough that they could resolve the issue in one go.

Help Needed:
Now after so many frustrations caused by Axis Bank executives (i.e., Manish Mani - 91 [protected] email id Manish.[protected]@axisbank.com) that could not open SSY account in one month even after so many follow-up and executive who raised service request –[protected] but no intention to resolve the issue),
I am requesting to resolve just first 2 issues below (3rd option I leave on Bank intellect of justice): -
1) Get my saving account unfreeze for debit and credit as soon as possible.
2) Please do not open any SSY account any further because I got it opened in other bank.
3) Take strict action against Manish Kumar mani and person who raised[protected] but get it closed same day without resolving. They may give false reasons to justify themselves, but I have no reason to tell such concerns about these 2 person only other than unsatisfactory service received from them. Action by Axis Bank will ultimately benefit to Axis Bank only in retaining the customers in future.
With a good hope from Axis Bank Senior Executive, I am requesting to get above issues resolved ASAP without any hassle if they really want to retain customer like me.

Kind Regards,
Ajay Kumar
[protected]

Without any information or permission amount is getting debited from my account, It is mentioned in the statement like TIPS/SCG/MCC/31.08.23/ATO*MS ULTIMATE EN.
Requesting to refund the same.

They made negative balance in my main balance without informing due credit card due please resolve

Dear Customer, We checked and found that your UPI transaction of Rs. 2197 with RRN[protected] has been successfully transferred to Axis Bank Account No[protected] IFCS- UTIB0000000. This is for your kind information. Thanks -and- regards, Bank of Baroda
This refund has to credited to bank of baroda but it is credited to this mentioned account. Please refund it to my account

Dear Sir,
I have made a merchant payment (Preschool) via UPI from my CITI BANK ACCOUNT on 17th Aug 2023 and money has not been deposited into merchant's account.

I got the details from my bank and amount was deposited into some AXIS BANK ACCOUNT

Bank account number : [protected]
IFSC : UTIB0000000

Could you please help me in getting the refund to my CITI Bank account.

Thanks.

Contact Number : +91 [protected]
email Id : [protected]@gmail.com

Sir
I have lodged a complain which number is 3462206.till now I haven't get any response from your bank side.
Please

I'm ex employee of Axis Bank with employee number 154653 and Name Ambuj Kumar. I have applied for my PF withdrawal online on 21/07/2023 with SR number SR[protected]. On 1/08/2023 I wrote a mail to [protected]@axisbank.com regarding non receipt of credit in My account provided in my PF withdrawal request after seeing it processed and settled online although i did not get any notificaton from the bank. From then I have escalated it to CEO regarding it but they only revert that it's been settled but doesn't not provide any transaction details. It is my hard earned money and I am failing to fulfill my obligations without this fund. Kindly help.

Sir
I have made a loan EMI payment VIA UPI from my SBI BANK ACCOUNT and money is not deposited into loan account.
I got the detais from my bank and amount was deposited into some AXIS BANK ACCOUNT as my merchant UPI is AXIS BANK.

BANK ACCOUNT NUMBER[protected]
IFSC CODE-UTIB0000000

I am writing to express my deep concern and frustration regarding an issue that has recently come to my attention. I have discovered that a credit card, specifically the Axis Bank My Zone Credit Card with the card number [protected], has been issued under my name, Fathimath Shuhaila K B, without my knowledge, consent, or authorization.

I would like to bring to your attention the seriousness of this matter. The issuance of a credit card without my consent is a blatant violation of my privacy and a breach of trust. It has not only left me feeling deeply violated but has also put my personal and financial information at risk. I have always valued my relationship with Axis Bank and believed in its commitment to customer security and satisfaction. However, this incident has shaken my confidence in the bank's practices.

I urgently request that you take immediate action to rectify this situation. I insist on the following actions:

Cancel the Unauthorized Credit Card: I demand that the unauthorized Axis Bank My Zone Credit Card, bearing the card number [protected], be immediately canceled. I do not intend to use or be responsible for any charges associated with this card.

Investigate and Provide Information: I request a detailed investigation into how this unauthorized credit card was issued in my name without my knowledge or consent. I expect a comprehensive explanation of the circumstances that led to this breach of privacy.

Ensure Data Security: I expect reassurances that my personal and financial information is secure and will not be compromised in the future. Please outline the measures you are taking to prevent such incidents from occurring again.

Compensation for Distress: The unauthorized issuance of a credit card has caused me significant distress, anxiety, and inconvenience. I urge you to consider appropriate compensation for the emotional turmoil and time I have been forced to invest in rectifying this situation.

Clear Documentation: Provide written confirmation of the actions taken to address this issue, along with a timeline for their completion.

I trust that Axis Bank values its customers and their privacy and will take swift and appropriate action to address this matter. I expect a response from you within [specific time frame, e.g., 7 days] confirming the steps you have taken to resolve this issue and prevent similar occurrences in the future. I am also prepared to escalate this matter to relevant regulatory authorities if necessary.

Please treat this issue with the urgency and seriousness it warrants. I look forward to your prompt response.

Sincerely,

Fathimath Shuhaila K B

I am writing to express my deep concern and frustration regarding an issue that has recently come to my attention. I have discovered that a credit card, specifically the Axis Bank My Zone Credit Card with the card number [protected], has been issued under my name, Fathimath Shuhaila K B, without my knowledge, consent, or authorization.

I would like to bring to your attention the seriousness of this matter. The issuance of a credit card without my consent is a blatant violation of my privacy and a breach of trust. It has not only left me feeling deeply violated but has also put my personal and financial information at risk. I have always valued my relationship with Axis Bank and believed in its commitment to customer security and satisfaction. However, this incident has shaken my confidence in the bank's practices.

I urgently request that you take immediate action to rectify this situation. I insist on the following actions:

Cancel the Unauthorized Credit Card: I demand that the unauthorized Axis Bank My Zone Credit Card, bearing the card number [protected], be immediately canceled. I do not intend to use or be responsible for any charges associated with this card.

Investigate and Provide Information: I request a detailed investigation into how this unauthorized credit card was issued in my name without my knowledge or consent. I expect a comprehensive explanation of the circumstances that led to this breach of privacy.

Ensure Data Security: I expect reassurances that my personal and financial information is secure and will not be compromised in the future. Please outline the measures you are taking to prevent such incidents from occurring again.

Compensation for Distress: The unauthorized issuance of a credit card has caused me significant distress, anxiety, and inconvenience. I urge you to consider appropriate compensation for the emotional turmoil and time I have been forced to invest in rectifying this situation.

Clear Documentation: Provide written confirmation of the actions taken to address this issue, along with a timeline for their completion.

I trust that Axis Bank values its customers and their privacy and will take swift and appropriate action to address this matter. I expect a response from you within [specific time frame, e.g., 7 days] confirming the steps you have taken to resolve this issue and prevent similar occurrences in the future. I am also prepared to escalate this matter to relevant regulatory authorities if necessary.

Please treat this issue with the urgency and seriousness it warrants. I look forward to your prompt response.

Sincerely,

Fathimath Shuhaila K B
[protected]
[protected]

I'm Ragavendhran augest 8 deduction for 2599 rs debited for one assist service. Kindly close that service and refund my money as soon possible

On 14/08/2023 I have made a transaction to the Merchant named Goswami Jewellers, Malda through QR scanner via PhonePe and the same was successful after 48 hours of the transaction time. But the amount still not credited to the Merchant account. Accordingly, I visited my Bank and they replied the amount is deposited in some Axis Bank Account. The details of the same are as follows:

A/C no.[protected]
IFSC- UTIB0000000
UTR[protected]

Kindly refund the amount to my Bank account at the earliest.
Thanking you.

On 14/08/2023 I have made a transaction to the Merchant named Goswami Jewellers through QR scanner via PhonePe and the same was successful after 48hours of the transaction time.But the Merchant still not received the amount.
I visited my bank they replied me that the amount was deposite in the following Axis Bank account
A/c no .[protected]
IFSC - UTIB0000000.

So you are requested to refund the same to my bank account at the earliest.

Am receiving at least 5 calls from AXIS bank asking to apply for Free credit card. Despite numerous times I had rejected as I do not need the card, I receive a call from agent saying its a Mandatory CREDIT CARD and auto authorised. She threatens, until I login to the app and Confirm the Auto approved credit card she will keep calling me. Why am I forced to get the credit card when I dont have the necessity. This harassment is continuing since last 2 weeks.

Ph: [protected]

Hi,
My name is Khamlalding Gangte, it appears to shown a negative balance in my savings account in Axis Bank, bearing account number [protected].
I have maintain my balance and also have done a regular transactions.
But it appears a negative balance overnight.

Kindly, take a necessary actions to resolve such unwanted appearance.

The Axis Bank is charging unwanted hidden charges to my account. On 21st Aug 2023 bank debited bank charge as TIPS/SCG/NON MCC/19.08.2023 amounting to Rs.24.80/- (screenshot attached). Earlier also bank has charged various charges stating as bank charge to my account when I swipe card or do net banking. The charges are charged post transaction are done i.e. after 3-4 days. This are extra charges which are not highlighted by bank.
Bank charge all sort of charges like service charge, ATM usage charge, quarterly charge etc. Over an above bank charge hidden charges. I request bank to go through the issue and refund amount in my bank account.

Please sir I tulsigope PAN AXZPG9311J wanted to remove my corporate agent code from irda portal after completing my noc process also it is in portal my pan can be seen plz kindly remove my PAN from there for carrier opportunities

HI team
I have made a merchant payment via UPI from my STATE BANK OF INDIA Account and money is not deposited into the merchant's account

I got the details from my bank and amount was deposited inti some AXIS BANK Account as my merchant UPI is AXIS BANK.

Bank Account No ;[protected]
IFSC ; UTIB0000000

Could you please help me in getting the refund to my SBI Bank Account
Thanks

Axis Bank- Khanda Colony Branch is incorrigible, utterly useless and horrendous
Pass Book printing has not been functioning for more than 3 months now. On several occasions, different and ridiculous excuses are given for the non-functioning of the Pass book printer. Things will get worse and all the more difficult if the printing is not allowed immediately. Other nationalised and private banks in the vicinity update the pass book on priority. RBI should take action against this bank immediately for deficiency of service.