Axis Bank Complaints & Reviews

Axis Bank Limited Corporate Office, [protected]//[protected]..Bombay Dyeing Mills Compound, Pandurang, Budh kar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India
400025

Hhhhh

Date of Incident: 19-Oct-2022

Description:
I made an IMPS transfer of INR 20000 from my axis bank account on 19 Oct 2022 around 5 pm. They have charged an extra amount for this IMPS transaction but did not transfer money instantly and at this time it is still pending from the bank to credit to the beneficiary account.

When I called to axis bank mobile banking team on phone they are denying to return the IMPS charge even though they do not serve the services for which they are charging.
They said as per their policy they can not return the IMPS charges if the transaction is not done instantly. They said the axis bank server was down at that time and the amount will be credited to the beneficiary in 2 working days.
I said them to send me email this policy, but they denied to send it by mail.

Please look into this matter as they are always charging this additional amount without giving such kind of service.

Date of the transaction - October 6th
Transaction number - [protected]

I have set the auto payment for the loan with Lazypay merchant. And this was my second month of EMI. On October 6th the amount was deducted from my account but it was not processed successfully.
I got calls and messages from Lazypay that they are saying the EMI amount for October month is not been paid so asking me to pay the amount now.
To avoid the daily interest I have paid the merchant again. So I want you to revert my money back.

Without my permission some amount getting debited from my account, It is mentioned in the statement like PTL/SCG.VISA.POS/15.10.22. If I ask customer care they say if I use my debit card in petrol bunk it will be charged. Am using salary account and what is the use it, why you guys charge me for using debit card. The bunk or super market or where ever we swipe they charge 2 percent for using card, the merchant will pay the bank some percentage and why you guys charging from us too. you guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.

If this is your process alert us through sms u will be charged certain amount since you swipped with this merchant, you guys correctly charging 15 rs for sms right the why i was not alerted on this. If we repay loan or cc bill you guys keep on msging right why can't do this .

I need a proper response for this and i need my money back till now which is debited.

Without my permission some amount getting debited from my account, It is mentioned in the statement like TIP/SCG.VISA.POS.DT 181022. If I ask customer care they say if I use my debit card in hotel or some shopping it will be charged. Am using salary account and what is the use it, why you guys charge me for using debit card. The petrol bunk or where ever we swipe they charge 2 percent for using card, the merchant will pay the bank some percentage and why you guys charging from us too. you guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.

If this is your process alert us through sms u will be charged certain amount since you swiped with this merchant, you guys correctly charging 15 rs for sms right the what we were not alerted on this. If we repay loan or cc bill you guys keep on msging right why can't do this .

I need a proper response for this and i need my money back till now which is debited.

Hi,

My father has a credit card in axis Bank and he took some loan on it, sine last 2 years doesn't have any job, and fallen with heart stroke.

Now recovery agents are torturing him for the repayment, please consider ge can't pay much but if it is possible in will pay 20% of the outstanding amount please help

My mail id : [protected]@gmail.com

I paid Rs. 16793.41/- as my axis bank myzone credit card bill today i.e; 17.10.22 at 11.58 AM through my linked axis bank savings account successfully. Money has been debited successfully from my account but the outstanding amount was not updated instantly.
Still my bill is pending from your side, but in credit card payment history it is showing as successful.
Payment reference No: *********2VTT7
Amount: 16793.41/-
Date: 17.10.2022 at 11.58
If the bill is not paid then where is my money that has been debited from my account? I also received mail from Axis bank about the successful transaction. Why is this happening? Where is my 16793.41/-?

Check and resolve this issue immediately. It's urgent.

My name is Aryan Arude and I had ordered Asics Mens Shoes of RS.Amount 3899 in Amazon on 28th September 2022 and after 05 October 2022 I returned this order due to personal reason. And on 05 October 2022
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
[protected] and told me to fill charge dispute form but Indian Bank doesn't have such policy. So
please kindly respond to this complaint it's very urgent. My card number is [protected]
Thanks you sir

My name is Aryan Arude I had ordered Asics Mens Shoes of RS.Amount 3899 in Amazon on 27th September 2022 and after 04th October 2022 I returned this order due to personal reason. And on 04 October 2002
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
[protected] and told me to fill charge dispute form but Axis Bank doesn't have such policy. So
please kindly respond to this complaint it's very urgent. My card number is [protected]
Thanks you sir

I ordered 2 products which were Asics shoes on 27th September 2022 and 28th September 2022 respectively which were for the price of ₹ 3899 each. But due to wrong size I returned the order on 4th and 5th October 2022. And after that Amazon initiated the refund when the products reached the sellers and was supposed to be credited to my bank account by 10th October 2022. But I have yet not received the refund amount of both the products to my bank account.

Please waive off the foreclosure charges on car loan account as I already paid 18 emi. Still 5% foreclosure is levid.

At the time of agreement it was told that after 12 months of emi no foreclosure charges will be applicable.

I have an axis bank account .Account no : [protected] .Cash bank withheld from this account yesterday 16/10/22 without any reason .Please return my cash .Otherwise I will go legally .
that
Mohamed Naseeb

I am Account holder since more than 15 years. Bank has suddenly blocked my account without any official information from 3rd Oct 22 on account of KYC updation. My KYC was already updated in July 22. They even blocked the payment of their own Credit Card which was due on 5th Oct. After my personal visit to the branch they could not do anything
They suggest ed to make payment through another bank. In this process payment got delayed by 2-3 days. Now I found that they have charged @ Rs4000/- rs fine and interest on my credit card payment which was @ Rs.7000/- This is totally illogical and like a robbery. You have blocked my account, you have blocked credit card payment and you are charging 50 % fine and interest for 2- 3 days delay.

Without OTP DEBITED in my flipkart axis bank credit card. Pls justice me

My financial situation is very tough that is why my Axis bank credit card ending with 9486 is due from last 2 month which is already discussed with Axis bank but still I am paying some money every month but still Axis bank shared my contact details with Recovery Agent Mr Alok Kumar (As e told to me) having mobile no [protected] harassing my Family member several times in same day and now they start to calling Office staff. I am requesting him to pay partial amount but he is forcing me to pay full payment of 72K anyhow and same forcing to my father to pay 72K immediate on behalf of me. I am really fed up of my life. I am declaring hereby if i quit my life there will only only Axis bank and this recovery agent will be responsible...

I'm Axis bank account holder -In May 2022 -received email on update my KYC-i went online -which shared passport/visa/address proof that's passport -which was submitted but it was rejected 3 times in June-On visited the branch -was informed add one more document but they dint do -it said I have to do it online-on adding it -it was still rejected but on talking to customer service was notified they have raised the complaint. Now last 10 days...

I have applied for Axis Bank Flipkart credit card on 2 oct 2022. The package have sent via courier agency named delhivery...
The package contains only the pin number, the plastic card was missing in the pakage..
🔰application ID is C1-[protected]-C1
🔰Credit Card application ref no. 29262884
🔰DELHIVERY with AWB no.[protected]
🔰india post Article No:AX[protected]IN

My name is sadia parveen i am a credit card holder of axis bank my credit card no is [protected], i had to close my credit card when i asked to axis bank representative he told me that if you deposit the rs. 11178/- then your credit card will be closed permanently & also your cibil will be repaired permanently for which i have been deposited both charges total outstanding rs.9314.34 + cibil clearance charges 1863 = total Rs.11178/- in...

Myself Patel Nileshkumar Mohanbhai & my account no is [protected] since 2004 in Axis Bank.
Now my account is freezed by bank for profile updating on last Thursday & I give my documents on Friday & also communication with RM Mr. Nayan Vajani.
Today i.e. 13/10/2022 my account still freezed.
I communication with mail to nodal officer, corporate office & branch office but do not reply me & system generated mail with everytime new SR no. generate but not any solution.

Hi,

while depositing money through ATM i have selected the DEBIT card option and amount will debit my account RS1775 i have completed the branch manager next day they told me we will deposit ur money with 3 to 4 days he will not credit the amount since 2 months i m daily visiting branch please suggest me what i can do