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Axis Bank Complaints & Reviews

2.6
Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 260

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K
Kushalsk
from Hyderabad, Telangana
May 11, 2019
Resolved
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Address: Tolichowki, hyderabad, 500008

Hi team,

On may 11, 2019, at around 8:00 pm ist, i received 2 emails from axis bank saying account has been debited with amount rs 7522.39 and rs 1354.03.

I have never seen in my 8 years of relation with axis bank, this much amount of deduction as consolidated charges.

Also i am not sure what is the reason of deducting this much of amount.

I expect you to return this amount as this is incorrect and not any transaction of mine in last 1 month will sum up to this much of consolidated charges.

Thanks,
Kushal
Jun 21, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 13, 2019
Axis Bank Customer Care's response
Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
May 13, 2019
Updated by Kushalsk
Please contact me on [protected]
You can contact me on [protected]
Axis Bank Customer Care's response, May 14, 2019
Verified Support
Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.
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    E
    Er.Bharat Kumar
    from Mumbai, Maharashtra
    May 11, 2019
    Resolved
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    Address: Gurgaon, Haryana

    What the hell is this axis bank??.. You guys havs deduct inr550 from my account without any information. I have searched about the consolidated charges which says that charges for maintaining the account but mindless guys... The account i have is an subcidy account... 200 -200 rs subcidy aati bc.. Wo bhi kaat to kamino... Kya dikkt h ye... Do resolve this asap.. Contact no. [protected]
    Jun 13, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    May 13, 2019
    Axis Bank Customer Care's response
    Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us in case you have any further queries and we will get back at the earliest.
    Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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      G
      Gaurav Harwani
      from Mumbai, Maharashtra
      May 11, 2019
      Resolved
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      Resolved

      Hiii i have a salary saving account in axis bank and 1550 as consolidation charges are deducted from my account without my consent and last month 1300 were deducted what can i do to get my money back they are charging every month please take some actions against this. I can not give away 1000 to 1500 every month in the name of some unconditional charges
      Jun 13, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      May 13, 2019
      Axis Bank Customer Care's response
      Hi, we regret the inconvenience caused. Please DM us your registered contact details and we will get back at the earliest.
      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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        S
        shiraj333
        from Jaipur, Rajasthan
        May 11, 2019
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        Address: Kanpur, Uttar Pradesh, 208005

        I am writing this with regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-xxx. I recently received a bill of amount rs. 47000.

        This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

        I can able to give 10% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 10% is not affordable for me in the present situation.

        I am ready to settle this as soon as i get the confirmation from your side.

        Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

        Please reach out my number: [protected].

        Thanks,
        Shiraj adil
        Axis Bank customer support has been notified about the posted complaint.
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          M
          manish2509
          from Mumbai, Maharashtra
          May 11, 2019
          Resolved
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          Resolved

          Address: Kolkata, West Bengal, 700020

          I had made a request no.16808547 date 17.09.18 to axis bank auto loan dept. To waive off bounce charges of rs.590 plus sb a/c branch charges of rs.312.70 i. E. Total rs.902.70 on my emi dated 10.09.18, which was honoured one day late on 11.09.18. I had requested that as this is 1st emi since start of loan in march 2017 that has bounced, you should waive off any charge on this. Also please note that i & my family have many accounts with the bank & we have a very good track record in all the accounts. Till date, all my emis for the said auto loan are honoured on time.
          I had emailed them again 1 week back because one of their customer care executives had requested me to wait for few months & keep giving my emis on time. If there were no further bounced emis even after 2 completed years, my request might be looked into. But, again they refused to do anything about it.
          Please note that axis bank themselves also had made an error in charging excess processing fees against this loan, but they only refunded the excess amount, not any penalty, etc.. Etc..
          Rs.902.70 charges for 1 day delay in an emi of rs.17890 is exhorbitant!!! And that too, only 1 error in 26 emis till date.
          And because my savings account is also in their bank, they very conveniently deducted charges as they wished & now they are not ready to waive.
          Jun 17, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          May 11, 2019
          Updated by manish2509
          Axis Bank should also understand that although they gained Rs.902.70 from my one day error, they have lost out on many other business opportunities like SB a/c transactions & balances, FDs & another auto loan that we have all given to HDFC Bank. Now, we are only maintaining bare minimum transactions with them.
          Also, please note that they have taken undue advantage of the fact that my auto loan & SB a/c, both are with them. So, they have deducted charges as per their convenience. If my SB a/c was with some other bank, deducting these charges would not have been so easy. So, in a way we are being punished for being a loyal Axis Bank customer since the day that their Paddapukur Branch opened in 2011.
          Verified Support
          May 13, 2019
          Axis Bank Customer Care's response
          Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
          May 14, 2019
          Updated by manish2509
          Mob No. : [protected], email : electricals.[protected]@rediffmail.com
          Verified Support
          May 15, 2019
          Axis Bank Customer Care's response
          Hi, we wish to inform you that the Service request number provided is invalid. Request you to DM us the registered contact number.
          Also, please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
          May 15, 2019
          Updated by manish2509
          My registered contact details : Mob No. : [protected], email : electricals.[protected]@rediffmail.com
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            P
            prakashomp
            from Bangalore, Karnataka
            May 9, 2019
            Resolved
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            Resolved

            marketing calls

            Address: 560037

            I am getting a lot of calls from your bank as a promotional call for personal loan.

            I have not signed up for promotional calls and i am not interested for personal loan unless your bank is planning to give me a good amount of money and i don't need to pay you back the money.

            So please quit disturb.
            I don't want marketing calls, why you are using my number?...
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            Ali Ahmed Laskar
            from Bengaluru, Karnataka
            May 9, 2019
            Resolved
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            Resolved

            Address: R/a No.8/114 8th cross Lingarajapuram, 560084

            Total one lakh rupees debited from my account, immediately i has been reported to axis bank kalyan nager branch and they block the atm debit card by reporting fraud transaction, branch asked fir copy submitted to the branch and they raised the complaint and given sr no.47603622 and 47811411
            Cybercrime fir no.4946/2018
            Date of transaction 19/12/2018
            +2 photos
            Jun 11, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            May 10, 2019
            Axis Bank Customer Care's response
            Hi, we tried reaching you today, however, unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
            May 11, 2019
            Updated by Ali Ahmed Laskar
            24 hours I have in my phone networks no any issued
            May 11, 2019
            Updated by Ali Ahmed Laskar
            I don't have any network problem
            You can also contact me
            May 14, 2019
            Updated by Ali Ahmed Laskar
            Sir refund my money back
            Jun 15, 2019
            Updated by Ali Ahmed Laskar
            Not Resolved
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              A
              Ashvarya Shinde
              from Mumbai, Maharashtra
              May 9, 2019
              Resolved
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              Resolved

              Address: Amba nagari socty bldg.9, Pune, Maharashtra, 411015

              I had a salary account with one of my company i was working with. I worked only for 2 to 3 months. After which i never recieved a salary on that account. I went to abroad to work in 2015 - and returned back in 2018. My sim card being used by my mom. But i never recieved any messages on my mobile previously. When i went to check for my subsidy amount for bharat gas in my hdfc account they said you do not have amount from bpcl subsidy. Then the bharat gas people told its with axis bank account. I went to axis bank branch, the female employee told me that my account balance is in minus. I asked her to close it because i never used the account, she asked me to pay the negative balance amount. I asked her to deactivate the beneficiary and transfer it to my new bank and i filled up one form and submitted necessary documents. But its still not done yet.
              Jun 15, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              May 09, 2019
              Axis Bank Customer Care's response
              Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
              Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                V
                from Ambad, Maharashtra
                May 8, 2019
                Resolved
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                Resolved

                Address: At Post Vidani Tal Phaltan Dist Satara, Satara, Maharashtra, 415523

                Hello sir
                My name is vikram prabhakar jadhav my account in your bank in phaltan branch i have not used in your bank account so kindly request you to closed my account or lien amount is closed this amount is 4969 rs at this time so close this amount so i will use in your bank account i have no money to paid this amount my condition is very poor so i hartely request you
                Thank you
                Jun 8, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                May 08, 2019
                Axis Bank Customer Care's response
                Hi, we are here to help! Please DM us your registered contact number, and we will get back shortly.
                Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                Dear sir/madam!!! My money deducted from my account during adding money to my Paytm wallet but my transaction has failed. Kindly look into my account for reversing my money back
                Axis Bank Customer Care's response, May 8, 2019
                Verified Support
                Hi, we understand the inconvenience you have faced. Failed transactions are automatically credited back into your account on the same day. Should this credit not happen, do share details with us on this secure link https://bit.ly/2Na7gH8 so that we can resolve it at the earliest. Thanks and regards, Team Axis Bank
                NACH clearing for signature is rejected twice. I have loan account in #canarabank and salary account in #AxisBank. I have submitted signature verified copy also to NACH but still rejecting it. #axisbank #AxisBankcom #canarabank please look into and help me to get it done.
                Axis Bank Customer Care's response, May 9, 2019
                Verified Support
                Hi, we are here to help! Please inbox us your registered contact number, and we will get back shortly.
                Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                My Email id is [protected]@yahoo.com

                I have account in Axis bank, but I could not enter into internet banking as my customer id what was provided by bank became "invalid user credential"

                even I used forgot password varies option o[censored]sing KYC etc but the same issue
                Axis Bank Customer Care's response, May 9, 2019
                Verified Support
                Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                  A
                  Ali Ahmed Laskar
                  from Bengaluru, Karnataka
                  May 7, 2019
                  Resolved
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                  Resolved

                  Address: Bangalore, Bangalore, Karnataka, 560084

                  Total one lakh rupees debited from my account, immediately i has been reported to axis bank kalyan nager branch and they block the atm debit card by reporting fraud transaction, branch asked fir copy submitted to the branch and they raised the complaint and given sr no.47603622 and 47811411
                  Cybercrime fir no.4946/2018
                  Date of transaction 19/12/2018
                  +2 photos
                  May 9, 2019
                  Complaint marked as Resolved 
                  Not got any cal Not credit my amount please help me
                  Axis Bank customer support has been notified about the posted complaint.
                  May 07, 2019
                  Updated by Ali Ahmed Laskar
                  When I get my money
                  May 07, 2019
                  Updated by Ali Ahmed Laskar
                  Dear sir/mam Very urgent need money please help me
                  Verified Support
                  May 08, 2019
                  Axis Bank Customer Care's response
                  Hi, we are looking into this and will update you with the status at the earliest.
                  Also, please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank
                  May 09, 2019
                  Updated by Ali Ahmed Laskar
                  Sir not got any call
                  May 09, 2019
                  Updated by Ali Ahmed Laskar
                  Please help urgent I need to money
                  May 09, 2019
                  Updated by Ali Ahmed Laskar
                  Complaint market as not resolved
                  Sir
                  Please refund the my amount 100, 000 rupees

                  Verified Support
                  May 14, 2019
                  Axis Bank Customer Care's response
                  Hi, as per our records the branch official has spoken to you and have addressed your query. Regards, Team Axis Bank.
                  May 15, 2019
                  Updated by Ali Ahmed Laskar
                  Please Refund the money
                  I need very urgent
                  Verified Support
                  May 16, 2019
                  Axis Bank Customer Care's response
                  Hi, we are looking into this and will update you with the status at the earliest. Regards, Team Axis Bank
                  May 16, 2019
                  Updated by Ali Ahmed Laskar
                  When you update sir
                  I need very urgent money
                  Please do this urgently I request to you
                  I was going to my note place
                  But I don't have money
                  I can't able to going.
                  May 21, 2019
                  Updated by Ali Ahmed Laskar
                  I'm not getting any response
                  Verified Support
                  May 22, 2019
                  Axis Bank Customer Care's response
                  Hi, we understand you have escalated the matter to our grievance channel, and you shall receive the response from them. Regards, Team Axis Bank
                  Jul 03, 2019
                  Updated by Ali Ahmed Laskar
                  I'm not happy about the matter
                  But nothing is happening result
                  Jul 03, 2019
                  Updated by Ali Ahmed Laskar
                  Who is updated compliant marked resolution. But im not getting my money back
                  can I go higher level
                  Jul 03, 2019
                  Updated by Ali Ahmed Laskar
                  Axis bank is. Fraud them
                  My account one lakh debited
                  Dear sir
                  this is vijay here i requested for you my account no is [protected]. Please check my last two year transaction all payemt is due before date my credit card no is [protected] .Plz check my a/cs details
                  one req to you please increase my credit limit[protected] rs.
                  Axis Bank Customer Care's response, May 9, 2019
                  Verified Support
                  Hi, we are here to help! Here is a link that will help to address your concern - https://bit.ly/2uAxZEt Regards, Team Axis Bank.
                  HI am sumit kumar . my account no is [protected], Sandhir Branch, UTIB0002445, 21ST april 2019 without my Permission issued my statement Other person, is Issued Statement in Karnal MAIN BRANCH & 12 SEC, KARNAL...

                  THANKS
                  REGARDING
                  SUMIT KUMAR
                  M[protected]

                  debit card unauthorised transaction - Comment #3427524 - Image #0
                  Axis Bank Customer Care's response, May 9, 2019
                  Verified Support
                  Hi, we thank you for bringing this to our notice and are looking into this as we are committed to the best possible service for our customers. We will update you with the status at the earliest.
                  Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                  Date of the incident :29.04.2109
                  Client Account Number :[protected] (Federal bank)
                  IFSC Code:FDRL0001559
                  Amount: 3500

                  My Account No:[protected](AXIS Bank)
                  Ref.No.QHJJFR7U1818

                  TRANSACTION STATUS : Failed

                  debit card unauthorised transaction - Comment #3427528 - Image #0
                  Axis Bank Customer Care's response, May 9, 2019
                  Verified Support
                  Hi, we understand the inconvenience you have faced. Failed transactions are automatically credited back into your account on the same day. Should this credit not happen, do share details with us on this secure link https://bit.ly/2Na7gH8 so that we can resolve it at the earliest.
                  Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                    T
                    Tamanna Dsouza
                    from Mumbai, Maharashtra
                    May 6, 2019
                    Resolved
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                    Resolved

                    There was an amount of rs.885 debited from my a/c no. As dp consolidated charges on 13th april'19.
                    I understand that dp charges are for having demat account with the bank, however, i do not have any demat account with any bank.
                    Even after chasing the bank through email, i do not receive anything other than their auto reply mentioning that they will call back within 24hrs, however, i have not received any call till now.
                    Jun 10, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 06, 2019
                    Axis Bank Customer Care's response
                    Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                    Axis Bank — unauthorized debit card deduction from ecom pur/google i want refund my money as soon as possible

                    dp charges debited - Comment #3427597 - Image #0
                    dp charges debited - Comment #3427597 - Image #1
                    Axis Bank Customer Care's response, May 9, 2019
                    Verified Support
                    Hi, regret the inconvenience caused. We request you to visit the following link to raise a dispute for the referred transaction: https://bit.ly/2Na7gH8.
                    Also, please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank
                    Hi,
                    I want to update my phone number for online transaction please help me out of this.. problem..
                    It stopping me from doing all kinds of transaction...
                    Axis Bank Customer Care's response, May 9, 2019
                    Verified Support
                    Hi, we regret the inconvenience caused. Please provide us with details of your concern along with your contact number through a DM and we will get back at the earliest.
                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                    My axis ASAP account two days ago closed how to reactive same account fewdays ago my account was closed how to reactive
                    Axis Bank Customer Care's response, May 9, 2019
                    Verified Support
                    Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                    Hello
                    Greetings!!!
                    I am trying to stop my auto debit facility of my credit card which i am not able to deactivate .
                    I tried to do it through my internet banking login but still not bale to do the same.
                    Please help me deactivate the auto debit facility of my credit card on urgent basis .
                    Awaiting your reply .
                    Axis Bank Customer Care's response, May 9, 2019
                    Verified Support
                    Hi, we are here to help! Please inbox us your registered contact number, and we will get back shortly.
                    Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                    Hi my name is hemanth and I'm customer for axis bank last 5 previous time it was Salary account later on I left that company not using axis from 3 year and salary account converted into savings and suddenly it showing 6000 negative balance I'm full of headache don't no what to do
                    Axis Bank Customer Care's response, May 9, 2019
                    Verified Support
                    Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                    Refund the money i am don't want that service kindly refund the money as soon as possible
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                      Biswajit Purkait
                      from Kolkata, West Bengal
                      May 6, 2019
                      Resolved
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                      Resolved

                      Address: 700150

                      This to inform you that no any pending of my outstanding payment till now under card no. Xxxx xxxx xxxx 3111 in my knowledge, but i am getting a call regarding payment of dues outstanding amount on daily basis and i spoke to him please send me the details statement whereas showing my transaction amount which was not been paid, till date i have not been received any statement for my reference, request you to please send the the details statement for my reference and close this matter as soon as possible...
                      Jun 9, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 06, 2019
                      Axis Bank Customer Care's response
                      Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
                      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                      Dear team,
                      I would inform to my buzz card -9436 old one year, still I am not find 1000 voucher, while the bank told me you will get a welcome voucher of 1000.
                      for this, I complained In February which is a compliant number[protected]. he said that on April 30 you will get even that and the ticket also close. There is still not status.
                      Dear sir
                      My acount balace dedction demet acount charge plzz balance refuned my acount
                      And
                      Reson -my acount open grijes sir
                      My acount selry acount
                      Not infomation demet acount
                      Acount open
                      Plzzz help
                      Me

                      And
                      RBI complance
                      happy my life's reply, May 1, 2019
                      Plzzz help
                      Sir
                      I would like to inform you that in axis bank branch piparia, cashier behaviors is very bad, while asking to change 50 rs of bundle
                      The guy is recently appointed
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                        Kritika Raj
                        from Mumbai, Maharashtra
                        May 6, 2019
                        Resolved
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                        Address: Kazipur quarter no 25 road no 1 , rajendra nagar, Patna -4, Patna, Bihar, 800004

                        I'm shocked to see a text popping up it says axis bank is deducted rupees 3418.95 for account closed in full and final set. I want to what is this? I game or prank?
                        Since i'm using axis bank, this is happening to me for the second time. So poor service. I had also done kyc in nearest branch at kadamkuan patna, then also i keep on getting text of complete your kyc.
                        This asap account is for customer hassle free convenience but we are only getting troubled out.
                        Kindly send me my money back.
                        It's better not to use axis asap!
                        +1 photos
                        Jun 7, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 07, 2019
                        Axis Bank Customer Care's response
                        Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                        Hello,
                        I using ur axis credit card acct no-[protected] my outstanding is 11345 i m unable to pay this amount of so interest removing interest i will pay my anount so give my a path so i could clear ur amount..removing my interest on it .reslove as fast as possible.
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                          Anuragforovers
                          from Delhi, Delhi
                          May 6, 2019
                          Resolved
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                          Resolved

                          Address: Axis Bank Gurugram, Gurgaon, Haryana, 122016

                          Never share your details to this bank they are fraud, manipulate customers. I have lost my 1000 over it. Before opening an account they are asking aadhar otp after that all details and take 1k and fly away. When you call to customer care he/she will manipulate you whole day. I have called 3 times but never get a satisfactory answers.
                          Axis bank team member doesn't know about their internal policy and also how to interact with customers. Why people are wasting time and money with this bank. Never be recommend to anyone for it.
                          +1 photos
                          Jun 14, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          May 07, 2019
                          Updated by Anuragforovers
                          Worst service 7 days passed out there is no any call or email from Axis bank
                          Verified Support
                          May 08, 2019
                          Axis Bank Customer Care's response
                          Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
                          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                            S
                            shubh chaurasia
                            from Jhansi, Uttar Pradesh
                            May 5, 2019
                            Resolved
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                            Resolved

                            Address: 710/I RAMJANKIPURAM COLONY, SARANDHRA NAGAR HANSARI JHANSI, Jhansi, Uttar Pradesh, 284135

                            Yesterday on dated 2 may, 2019 i have opened an axis asap bank account through online form filling and providing my adhaar and pan details. I have also deposited rs.1000.00 in this newly created account. My customer id is[protected].

                            Now, today dated 3 may, 2019 i suddenly received a sms from the bank as "your a/c [protected] is debited by rs.1000 on 30apr19. Avbl bal :rs.0. Info : account closure proceeds to dd acct."

                            Please note i did not given any consent for account closure. Kindly look ito the issue on an urgent basis and refund the money as soon as possible.
                            Contact no-[protected]
                            May 14, 2019
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 09, 2019
                            Axis Bank Customer Care's response
                            Hi, we are unable to locate any account related information with the mobile number given. Request you to DM us the registered mobile number which you have used while opening the account for further assistance. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
                            May 14, 2019
                            Updated by shubh chaurasia
                            MY REGISTERED MOBILE NUMBER IS [protected]
                            May 14, 2019
                            Updated by shubh chaurasia
                            PLS UPDATE ME ASAP AND SEND MY MONEY BACK .
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                              S
                              sourabh122
                              from Mumbai, Maharashtra
                              May 5, 2019
                              Resolved
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                              Deduct amount from saving account on name of demat account charges and then not getting it back..

                              Requested for clarification on email (Dp. [protected]@axisbank.com) but problem not got resolved..

                              Everytime getting email reply problem will resolve in 2 days but then got no response..

                              1. Need money back
                              2. Want to stop my demat account immediately

                              Regards,
                              Sourabh soni
                              [protected]@gmail.com
                              [protected]
                              May 18, 2019
                              Complaint marked as Resolved 
                              payment reversal done
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 06, 2019
                              Axis Bank Customer Care's response
                              Hi, we tried reaching you today, however unable to connect as the call was not answered. Request you to share your preferred time, when we may connect with you and offer the necessary assistance.
                              Also, please do not share your account details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately and DM your query excluding such details to enable us to assist you. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise.
                              Further please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                              May 10, 2019
                              Updated by sourabh122
                              hi,
                              FYI
                              i didn't get any call from Axis bank but received email only that amount will back within 5 working days..
                              i am available any time to receive call..
                              now waiting for payment reversal..
                              thanks to Axis bank for positive reply
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                                F
                                Froebel
                                from Eraniel, Tamil Nadu
                                May 4, 2019
                                Resolved
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                                Resolved

                                I have purchased mobile on jan 20 2019 with a 10% cash back offer.in bill also it was mentioned as cash back will be credited after 90 days.100 days passed no cash back credited. My number is [protected]. Conplaint number 51093322. Repeatedly called custimer care number today they told my complaint is declined by bank. These ppl cheating customers by cashback.
                                Jun 11, 2019
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 06, 2019
                                Axis Bank Customer Care's response
                                Hi, we tried reaching you today, however, unable to connect as the call was not answered. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
                                Verified Support
                                May 06, 2019
                                Axis Bank Customer Care's response
                                Hi, sorry for the trouble. We will check and get back to you at the earliest with the update. Regards, Team Axis Bank
                                Verified Support
                                May 06, 2019
                                Axis Bank Customer Care's response
                                Hi, sorry for the trouble. We will check and get back to you at the earliest with the update. Regards, Team Axis Bank
                                May 06, 2019
                                Updated by Froebel
                                I will be available for phone calls daily 11 am - night. I didnt receive any calls yet .
                                Verified Support
                                May 07, 2019
                                Axis Bank Customer Care's response
                                Hi, we regret the inconvenience caused to you. We have escalated the matter with the respective team for corrective action. Regards, Team Axis Bank
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                                  A
                                  Anilkumar C Patel
                                  from Anand, Gujarat
                                  May 4, 2019
                                  Resolved
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                                  Resolved

                                  Address: AMBIKA KUNJ, 13 SAHAJANAND SOCIETY , MOGR, 388345

                                  My self Anilkumar Chandubhai Patel enjoying SB A/c. facility since 26/06/2008. Now I have submit service request form to Shri Rajan (Help desk) Axis Bank, V V Nagar (Anand ) as on 27/02/2019 for add of 2nd name my wife Ritaben Anilkumar Patel & change of nominee name of my son Naitikbhai Anilkumar Patel.
                                  Now more than two months over till date this matter unclear. For this matter I have visited more than 10 times your above branch. So take necessary action in this matter and update information on my cell no : [protected].

                                  A C Patel.
                                  Jun 7, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 06, 2019
                                  Axis Bank Customer Care's response
                                  Hi, we wish to inform you that we are looking into the concern raised by you and will get back to you at the earliest. Sorry for the trouble. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank
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                                    F
                                    Froebel Giftly
                                    from Eraniel, Tamil Nadu
                                    May 4, 2019
                                    Resolved
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                                    Resolved

                                    Address: Madurai, Tamil Nadu, 625020

                                    I have purchased a mobile for 20k from poorvika madurai with 10% cash back on jan 22 2019. I was informed that cashback will be credited after 90 days. More than 100 days over amount not yet credited. No response from axis customer care.
                                    My registered complaint number is 51093322. Repeatedly called no response. My card number xxxxx3530. Axis buzz card. My number [protected]. Take necessary steps to resolve my issue.
                                    Jun 6, 2019
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 04, 2019
                                    Axis Bank Customer Care's response
                                    Hi, sorry for the trouble faced. We shall get back to you on the concern raised shortly.
                                    Also, please do not share your account details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately and DM your query excluding such details to enable us to assist you. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise.
                                    Further please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                                      guddu rawat
                                      from Noida, Uttar Pradesh
                                      May 4, 2019
                                      Resolved
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                                      Resolved

                                      Address: Dixon india limited ,khasra no.1080 .central hope town selaqui dehradun, Dehradun, Uttarakhand, 248001

                                      My name is guddu rawat. I have applied for an axis bank credit card 2month ago. I did receive timely sms messages giving the application number, that the card had been approved and will be delivered to me in a few days time, etc. And one day i received a sms saying that the card had been returned back giving no reasons. Befor 1 week ago i received the pin no. Through post. I don't know what is the use of the pin when the card itself is not delivered to me. I'm afraid of false outstanding getting accumulated against the card. My registered mobile number is [protected]
                                      Jun 12, 2019
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 04, 2019
                                      Axis Bank Customer Care's response
                                      Hi, thank you so much for taking out time and speaking to us. We wish to inform you that we are looking into the concern raised by you and will get back to you at the earliest. Sorry for the trouble.
                                      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                                      Verified Support
                                      May 09, 2019
                                      Axis Bank Customer Care's response
                                      Hi, we have checked and wish to inform you that the Credit card was sent despatched to your mailing address on April 12, 2019, through Bluedart courier which has been returned with the reason consignee not available. Please visit nearest Axis Bank branch for any further assistance. Regards, Team Axis Bank
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