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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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A
aravishankar
from Hyderabad, Telangana
May 13, 2019
Resolved
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Dear sir,

My account with axis bank at chittoor branch, andrhrapradesh. Name : a. Ravi sankar, ac. No.[protected]. This is salary account and converted to savings account recently. Due to change of my location and my job i am not able to use the salary account. More than rs.5000 (Five thousand rupees) deducted.
Dt. 11.05.19- rs.5182.18 and dt.1000.00.

Up to salary account there is no charges and ony two months over to convert to saving account made charges more than 5000.00.
Please you revert my money to my account.

Ravi shankar
Jun 21, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 13, 2019
Axis Bank Customer Care's response
Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2Pxouzt . Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
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    gouri19992
    from Indore, Madhya Pradesh
    May 13, 2019
    Resolved
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    Address: 160 BAJRANG NAGAR, Indore, Madhya Pradesh, 452011

    Sir,
    Consolidated is cutting 15 rupees. This has never happened in 2018. Then why are you cutting money? I had opened the account so that no extra money was spent in it. Apart from this, it is also cutting 2.70 paise. If this happens, then i will have to close this account. I am a housewife. Whatever the money i have. He is in the same account. Please do not cut such money, please. Otherwise, i will have to close this account. Therefore, please do not charge you consolidated charges.
    Thank you.

    Regards,
    Gouri agrawal
    From indore
    Jun 14, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    May 13, 2019
    Axis Bank Customer Care's response
    Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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      M
      muthuraman shanmugam
      from Mumbai, Maharashtra
      May 13, 2019
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      Address: No 151 Main Road,Thuhili p.o,Thiruvidaimarudur t.k, Thanjore D.t 609804, 612001

      Dear sir/madam,
      This is muthuraman shanmugam, my emp. No 37233. I resigned and relieved my job on 22.04.2019. But till the date not yet credit the full and final settlement amount to my account. Please settle my full and final settlement process. Kindly do the needful.
      My branch sol id 1124 pattukottai branch
      My account no [protected]

      Thanks and regards
      Muthuraman shanmugam
      Mob. No [protected]
      Axis Bank customer support has been notified about the posted complaint.
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        A
        Ann Stanly
        from Mumbai, Maharashtra
        May 13, 2019
        Resolved
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        Resolved

        Axis bank has taken consolidated charges from my bank account twice, once in april 615 rs and the other in may 524 rs.
        When enquired they were not ready to repay me back and their reason was i had done a lot of transaction and for them it is cash transaction charge and they could not see it as consolidated charges.

        How much can they charge for a transaction??? What stupidity is this??
        And when account bal became zero when they took away the 524 rs.. It became zero balance and again charged 215 rs for the same.

        Please pay me back the charges.
        Jun 14, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        May 13, 2019
        Axis Bank Customer Care's response
        Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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          A
          Anshu soni
          from Mumbai, Maharashtra
          May 13, 2019
          Resolved
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          Address: VIJAY NAGAR, 143001
          Website: Axis ban

          Sir before 3year axis bank opened my account but i do not with this bank from 3years because the employee is opened that account for his target i have borrowed gold loan from axis bank before one and half year the manager says for ecs of loan one axis bank account is need he says i add your old accont add that is in another branch but i says i continue with that account because the bank charge unnessary charges but manager says dont worry i have reverse your charges but he is not reversed my charges from that date i have paid my loan interest cash in loan account but in this month the employee of axis bank says cash not deposit in loan account pl. Neft do in account but neft not done in loan accont he says only 108 rs charges hai minus me aap saving me deposit karva do maine unhe bola bhi ise close karvakar new khulva do but vo kehte 108 to hai maine unke kehne par 8may 2019 ko 7200 deposit karvaya but 108 to kay gaye but 9may ko baki sara bal 0 ho gaya sir unho ne sare charges kat liye pl. Reverse my charges because this payment for loan interest
          Jun 16, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          May 13, 2019
          Axis Bank Customer Care's response
          Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
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            S
            Santanu Kumar Gogoi
            from Churachandpur, Manipur
            May 12, 2019
            Resolved
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            Address: Sonari assam, 786612

            I have opened a saving acxount in axis bank many years ago. I leave my job then i am not able to maintain aqb on this account. Now i have got a job in govt sector and wish to continue this saving account. But problem is that axisbank levied consolidated charges of rs 6177.00 and my account balance is negative 6177.00. As per rbi guideline bank cant levy charges once balance in account falls zero. I have contacted customer care and branch but have not got any satisfactory resolution. I request axis bank through this portal to waive me off those negative balance and allowe me to continue this account as i am willing to fund it.

            Santanu gogoi
            Ac no [protected]
            Dibrugarh assam
            Jun 16, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            May 13, 2019
            Axis Bank Customer Care's response
            Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp. Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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              F
              Firoj maskatiya
              from Mumbai, Maharashtra
              May 12, 2019
              Resolved
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              Address: Plot no.3-4,jalaram nagar near mayur holl, limbayat,Surat,gujarat, Surat, Gujarat, 394210

              Hello,

              I have got a debit on my card for the amount 5000 as the consolidated charge.

              How can bank deduct such an amount without authorisation.

              I want my money back and will get all the accounts closed

              That my family holds with axis bank. This is the first time that this kind of charge has been made on the account,

              I have 2 bank account saving and current
              But this charge is so high.

              Return my money
              Monthly 5000 is not small amount to deduct...
              Jun 16, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              May 13, 2019
              Axis Bank Customer Care's response
              Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us in case you have any further queries and we will get back at the earliest.
              Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
              Verified Support
              May 16, 2019
              Axis Bank Customer Care's response
              Hi, we understand your concern. We believe in complete transparency and disclosure about all our service fees and charges. You can learn about them on this link http://bit.ly/2MuqwTe. Regards, Team Axis Bank
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                A
                Akki262
                from Noida, Uttar Pradesh
                May 12, 2019
                Resolved
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                Address: Axis bank,radhika road,satara,maharashtra, Satara, Maharashtra, 415519
                Website: wwe.customercomplaints.in

                Respected sir, i was using salary account march 2018 bt I left my job in march 2018 then after 3months my saving acc converted into saving account ..before 2days on 9 may 2019 my balance was -243rs and now on 11 may 2019 is negative 3, 243 rs ...plz resolve this issue my mobil e number is [protected]...As per RBI no saving acc should go in into negative, it it goes into negativw then ucan chose to contact bank ombudsman... Plz contact me
                Jun 20, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                May 13, 2019
                Axis Bank Customer Care's response
                Hi, please do not share your account details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately and DM/Inbox your query excluding such details to enable us to assist you. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise.
                Further please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                Verified Support
                May 13, 2019
                Axis Bank Customer Care's response
                Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
                May 13, 2019
                Updated by Akki262
                Axis fails to address the complaint... Not explanation ..only you have to pay the lein only
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                  D
                  Deelip Bharti
                  from Mumbai, Maharashtra
                  May 12, 2019
                  Resolved
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                  Resolved

                  Address: beside bhaggu plaza,gijhore, near to cng pump, sector 53 noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

                  I had given application for accounts closing with br and other documents with remain cheque book. She told me that after 2 days it will close. After a week i went to axis bank and ask about closing to account, she told me again, after 2 days it will close. But yet i am receiving a sms that -1500 rs. Balance in negative. How does it possible if account have closed and i am getting message. Account no. Is [protected]. Axis bank have worst services in noda 51 branch. Axis bank team please look at this matter.
                  Jun 14, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 13, 2019
                  Axis Bank Customer Care's response
                  Hi, regret the inconvenience caused. Request you to share the branch details you have visited for us to check & assist you further. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank
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                    V
                    vishaldarji16
                    from Delhi, Delhi
                    May 12, 2019
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                    Address: Ahmedabad, Gujarat

                    Bank charges my account two times. First 843 rs. And then again 450 rs. With consolidated charges. Without any call or information. Customer care executive not responded well. One of worst service. I want my refund. Customer care call process is also very slow. Sbi is better than u. Also for ur information first 843 rs. For demat account which is free for 1 year and for renewal not giving my consent. So why u charges 843 and again 450 which i don't know for what consolidated charges. Please give me refund.
                    Axis Bank customer support has been notified about the posted complaint.
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                      G
                      grajput1947
                      from Delhi, Delhi
                      May 12, 2019
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                      Address: B112, West Jyoti Nagar, Enclave, Shahdara,, 110094

                      Hello! I am a student and earn by part time work.
                      I have a saving account in axis bank. Yesterday, bank deducted rs.1015 + rs.182 gst (My 11 days earning) from my bank account. When, i call the customer care and asked the reason. They are saying, this is the charge of depositing money in bank account.
                      This is not fair, axis bank is looting innocent people. I want my refund of consolidation charge.

                      Most important - there should not charge on deposit own money in bank account. This is a scam.

                      Charge rs. 1000 from only 50, 000 customer per month = rs. 5, 00, 00, 000/month (Five crore) x 12 month = rs. 60, 00, 00, 000 (60 crore)

                      Axis bank is looting about 60 crore rupee per year from innocence customer.
                      Axis Bank customer support has been notified about the posted complaint.
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                        Keshav Virley
                        from Gurgaon, Haryana
                        May 12, 2019
                        Resolved
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                        Address: Bahadurgarh haryana, Jhajjar, Haryana, 124507

                        Hi, i have got a debit on my card for the amount 4400 as the consolidated charge and the taxes for the amount 760 around. How can bank deduct such an amount without authorisation.
                        I want my money back and will get all the accounts closed that my family holds with axis bank. This is the first time that this kind of charge has been made on the account, its is a saving account, not current and i dont think there would be any charges on current account as well.
                        Jun 14, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 13, 2019
                        Axis Bank Customer Care's response
                        Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
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                          Bharathans
                          from Shahkot, Punjab
                          May 11, 2019
                          Resolved
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                          Resolved

                          Address: Gurdaspur, Punjab, 143521

                          Today i received a message that my account is deducted by 1550 rs for consolidated charges i am in tention bcz 1550 is not a less amount because how they can deduct money without inform customer i have no any loan on this account please help on issue asap i have try to call customer care but there have no response

                          Please help on this

                          H

                          Please help on the issue
                          May 13, 2019
                          Complaint marked as Resolved 
                          But bank have inform customer that you have charge for this problem
                          Axis Bank customer support has been notified about the posted complaint.
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                            S
                            Sayan007
                            from Kolkata, West Bengal
                            May 11, 2019
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                            Address: Nimta , Belghoria M.B Road Kolkata 700049, Kolkata, West Bengal, 700049

                            Axis bank forcefully open my demat account. I evan dont have any idea about demat account. Suddenly i got mails from axis bank.. Although my savings account is already close. How can u cheat with people to reach target. Close my demat account as soon as posible.. I am a student. My id [protected]. Plz sir help me. I am a student. I already close my axis bank saving account. I visited axis bank alot. But they dont take any action. Plz sir help me
                            Axis Bank customer support has been notified about the posted complaint.
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                              H
                              hematumredkar
                              from Mumbai, Maharashtra
                              May 11, 2019
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra, 411028

                              Hello,

                              I am having salary account in axis bank. I have been charged 1500/- as a "consolidated charges for account" and 270/- as a "gst on charge".

                              I was trying to seek for help on axis portal and customer services number but there is no answer. I believe bank are responsible to let customer know before they charge to customer.

                              I would like to know why i am charged and i want my valuable money back.

                              Thanks,
                              Hemant umredkar
                              [protected]
                              Jun 13, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 13, 2019
                              Axis Bank Customer Care's response
                              Hi, we tried reaching you today, however unable to connect as the call was not answered. Request you to share a preferred time, when we may connect with you and offer the necessary assistance.
                              Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                                Kushalsk
                                from Hyderabad, Telangana
                                May 11, 2019
                                Resolved
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                                Address: Tolichowki, hyderabad, 500008

                                Hi team,

                                On may 11, 2019, at around 8:00 pm ist, i received 2 emails from axis bank saying account has been debited with amount rs 7522.39 and rs 1354.03.

                                I have never seen in my 8 years of relation with axis bank, this much amount of deduction as consolidated charges.

                                Also i am not sure what is the reason of deducting this much of amount.

                                I expect you to return this amount as this is incorrect and not any transaction of mine in last 1 month will sum up to this much of consolidated charges.

                                Thanks,
                                Kushal
                                Jun 21, 2019
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 13, 2019
                                Axis Bank Customer Care's response
                                Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
                                Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                                May 13, 2019
                                Updated by Kushalsk
                                Please contact me on [protected]
                                You can contact me on [protected]
                                Axis Bank Customer Care's response, May 14, 2019
                                Verified Support
                                Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.
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                                  Er.Bharat Kumar
                                  from Mumbai, Maharashtra
                                  May 11, 2019
                                  Resolved
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                                  Resolved

                                  Address: Gurgaon, Haryana

                                  What the hell is this axis bank??.. You guys havs deduct inr550 from my account without any information. I have searched about the consolidated charges which says that charges for maintaining the account but mindless guys... The account i have is an subcidy account... 200 -200 rs subcidy aati bc.. Wo bhi kaat to kamino... Kya dikkt h ye... Do resolve this asap.. Contact no. [protected]
                                  Jun 13, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 13, 2019
                                  Axis Bank Customer Care's response
                                  Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us in case you have any further queries and we will get back at the earliest.
                                  Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                    Gaurav Harwani
                                    from Mumbai, Maharashtra
                                    May 11, 2019
                                    Resolved
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                                    Resolved

                                    Hiii i have a salary saving account in axis bank and 1550 as consolidation charges are deducted from my account without my consent and last month 1300 were deducted what can i do to get my money back they are charging every month please take some actions against this. I can not give away 1000 to 1500 every month in the name of some unconditional charges
                                    Jun 13, 2019
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 13, 2019
                                    Axis Bank Customer Care's response
                                    Hi, we regret the inconvenience caused. Please DM us your registered contact details and we will get back at the earliest.
                                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                                      S
                                      shiraj333
                                      from Jaipur, Rajasthan
                                      May 11, 2019
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                                      Address: Kanpur, Uttar Pradesh, 208005

                                      I am writing this with regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-xxx. I recently received a bill of amount rs. 47000.

                                      This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                                      I can able to give 10% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 10% is not affordable for me in the present situation.

                                      I am ready to settle this as soon as i get the confirmation from your side.

                                      Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

                                      Please reach out my number: [protected].

                                      Thanks,
                                      Shiraj adil
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        manish2509
                                        from Mumbai, Maharashtra
                                        May 11, 2019
                                        Resolved
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                                        Resolved

                                        Address: Kolkata, West Bengal, 700020

                                        I had made a request no.16808547 date 17.09.18 to axis bank auto loan dept. To waive off bounce charges of rs.590 plus sb a/c branch charges of rs.312.70 i. E. Total rs.902.70 on my emi dated 10.09.18, which was honoured one day late on 11.09.18. I had requested that as this is 1st emi since start of loan in march 2017 that has bounced, you should waive off any charge on this. Also please note that i & my family have many accounts with the bank & we have a very good track record in all the accounts. Till date, all my emis for the said auto loan are honoured on time.
                                        I had emailed them again 1 week back because one of their customer care executives had requested me to wait for few months & keep giving my emis on time. If there were no further bounced emis even after 2 completed years, my request might be looked into. But, again they refused to do anything about it.
                                        Please note that axis bank themselves also had made an error in charging excess processing fees against this loan, but they only refunded the excess amount, not any penalty, etc.. Etc..
                                        Rs.902.70 charges for 1 day delay in an emi of rs.17890 is exhorbitant!!! And that too, only 1 error in 26 emis till date.
                                        And because my savings account is also in their bank, they very conveniently deducted charges as they wished & now they are not ready to waive.
                                        Jun 17, 2019
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        May 11, 2019
                                        Updated by manish2509
                                        Axis Bank should also understand that although they gained Rs.902.70 from my one day error, they have lost out on many other business opportunities like SB a/c transactions & balances, FDs & another auto loan that we have all given to HDFC Bank. Now, we are only maintaining bare minimum transactions with them.
                                        Also, please note that they have taken undue advantage of the fact that my auto loan & SB a/c, both are with them. So, they have deducted charges as per their convenience. If my SB a/c was with some other bank, deducting these charges would not have been so easy. So, in a way we are being punished for being a loyal Axis Bank customer since the day that their Paddapukur Branch opened in 2011.
                                        Verified Support
                                        May 13, 2019
                                        Axis Bank Customer Care's response
                                        Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
                                        May 14, 2019
                                        Updated by manish2509
                                        Mob No. : [protected], email : electricals.[protected]@rediffmail.com
                                        Verified Support
                                        May 15, 2019
                                        Axis Bank Customer Care's response
                                        Hi, we wish to inform you that the Service request number provided is invalid. Request you to DM us the registered contact number.
                                        Also, please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                                        May 15, 2019
                                        Updated by manish2509
                                        My registered contact details : Mob No. : [protected], email : electricals.[protected]@rediffmail.com
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