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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 269

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W
from Agra, Uttar Pradesh
Apr 6, 2019
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Address: 155/2579/5B Tagore Nagar Police Line Vikhroli East Mumbai-400083. Cont no : 8169006061, Mumbai City, Maharashtra, 400083

Hi,

Pls refer below snapshot as my credit card stil not diliverd to till date...

Kindly check & help us to resend on below mention address

155/2579/5b
Tagore nagar
Police line
Vikhroli east
Mumbai-400083.
Cont no : [protected]

Do the needful on urgent basis.
Axis Bank customer support has been notified about the posted complaint.
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    K
    kalai2325
    from New Delhi, Delhi
    Apr 6, 2019
    Resolved
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    Resolved

    Address: 43, magaral ambethkar street koduvelli (po), chennai-600055, 600055

    I had fraudulent transactions happened (8200 rupees) on my account with out my concern or otp as below on 05th apr 19

    05th apr 19 from ecom pur/google * TA TH/g.co/helppay#/050

    Acc No : [protected]

    Request you to help me and refund back my amount.

    And i dont want this again in future.
    Please let me know if you need any other information.

    By V kalaivanan.
    +91 [protected]
    May 7, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 06, 2019
    Axis Bank Customer Care's response
    Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2OX1KIe Regards, Team Axis Bank.
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      A
      Arunpandiyan Arun
      from Mumbai, Maharashtra
      Apr 6, 2019
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      money didn't come out of atm but amount deducted axis bank

      Address: madagadipet, 605107

      I went axis bank atm near madagadipet at 11.04am on saturday[protected]. I tried to withdraw rs: 3500 but the atm doesnt dispense the cash, even i didnt cash counting sound also. Atlast after 5min atm displayed transaction timeout.
      But i received debit message of rs: 3500 to my mobile. Till now i didnt received cash refund. Kindly look into this issue as soon as possible.
      Ac. No:[protected]
      Mail. Id: arunpandiyan....
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      Somik2015
      from Delhi, Delhi
      Apr 6, 2019
      Resolved
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      Address: Kolkata, West Bengal, 700030

      I have a card with axis bank and due to unforeseen financial constraints i have not been able to pay the outstanding and hence i also requested for settlement and quoted for 1 time settlement amount. No one contacted for long time. However suddenly day before yesterday a collection executive visited my home and spoke to my wife as i was not at home and disclosed all details of card and morover i am gettings calls that i have to pay the outstanding immediately which is not all possible and the amount that has been quoted is far beyond my affordability.
      May 10, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 08, 2019
      Axis Bank Customer Care's response
      Hi, we request you to DM us your registered contact number and the numbers from which you are getting the calls further assistance. Regards, Team Axis Bank.
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        K
        Krithi Rai
        Apr 6, 2019
        Resolved
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        My a/c is credit frozen state. I am not able to deposit to my account so i have been charged with consolidated charges for not having minimum balance in my account. I am currently residing in usa and i cannot reach bank to discuss this thing in personal. If my account is not activated asap i will be charged again this month. So please activate my account my account. Account details will be provided on request.
        May 12, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 06, 2019
        Axis Bank Customer Care's response
        Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp. Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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          H
          Harshil95
          from Chennai, Tamil Nadu
          Apr 5, 2019
          Resolved
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          Resolved

          Address: Burhanpur, Madhya Pradesh, 450331

          I submitted account closing form with axis bank burhanpur (Madhya pradesh) pincode-450331 on 11/mar/2019 with all my outstanding dues cleared. I followed up with bank 4 times by visiting personally to branch to check why my account is not closed. Last i visited on 26/mar/2019. Everytime they assured me that it will be closed in two days and sorry for inconvenience. Still today 5th april 2019 they didn't initiated the closure.

          Account number - [protected]
          Name - harshil mehta
          May 13, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 08, 2019
          Axis Bank Customer Care's response
          Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
          Verified Support
          Apr 08, 2019
          Axis Bank Customer Care's response
          Hi, we are looking into the concern raised by you and will get back to you at the earliest. Sorry for the trouble. Regards, Team Axis bank.
          Verified Support
          Apr 09, 2019
          Axis Bank Customer Care's response
          Hi wish to inform you that your account has been closed as requested by you. Sorry for the inconvenience. Regards, Team Axis Bank.
          Verified Support
          Apr 09, 2019
          Axis Bank Customer Care's response
          Hi, wish to inform you that your account has been closed as requested by you. Sorry for the inconvenience. Regards, Team Axis Bank.
          please contact me on [protected] / [protected]
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            D
            Divyani Mathur
            from Mumbai, Maharashtra
            Apr 5, 2019
            Resolved
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            Address: Jodhpur, Rajasthan, 342008

            Dear sir/madam,

            I am a client of your bank for the past 6years[protected] and i hold a salary account. I wish to bring to your notice that after droped my job, i cannot use my account.

            It has been 3 months since i submitted my request, but i am yet to suffer for unfreze my account. I request you to instruct your staff to kindly unfreze my account and give foreclosure to me.

            My account details are:

            Name: divyani mathur
            Account no: [protected]
            Type of account: saving account
            I am enclosing a copy of … (Mention documents you are enclosing as proof for their reference).

            Yours sincerely,
            Divyani mathur
            May 14, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 05, 2019
            Axis Bank Customer Care's response
            Hi, we tried reaching you today, however, unable to connect as the number was not answered. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.
            Apr 05, 2019
            Updated by Divyani Mathur
            My mobile number-[protected]
            Verified Support
            Apr 08, 2019
            Axis Bank Customer Care's response
            Hi, we request you to confirm the branch details where the request has been submitted to check and assist you. Sorry for the trouble. Regards, Team Axis Bank.
            My mobile no. [protected]
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              Sandeep990913
              from Almora, Uttarakhand
              Apr 5, 2019
              Resolved
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              Address: Ruriawas, Jhajjar, Haryana

              Sir my account show my zone credit card pre approved offer and apply credit card apply ke baad limit show 100000 my credit-card and verification department call me and verfiy my all details and speak 5 to7 working days me apke address par deliver ho jayega and call discount but some time msg axis bank your reference number my zone credit card 13828831 has been declined. Pls reply my credit card application declined reason customer id[protected] and mobile number [protected] pls contact and reply reason declined credit card application
              May 13, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 05, 2019
              Axis Bank Customer Care's response
              Hi, we are here to help! Here is a link that will help to address your concern - https://bit.ly/2NdXZOf Regards, Team Axis Bank.
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                Krishbrown
                from Mumbai, Maharashtra
                Apr 5, 2019
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                Address: North West Delhi, Delhi

                Hi
                I krishan bhura, a customer of axis bank narela branch. I had worst experience with axis bank. Axis bank deducted around 8000rs from my account. Earlier wli went to bank for crediting 7 lakhs and asked the operation head (Vikas) if there will be any charges and he denied for that. After that i made transaction of more that 10 lakhs and you guys had deducted money from my account. Although i had confirmed the operation head and not even the cashier had informed me that there will be any charges and after one month of doing these transaction axis bank deducted around 8 thousand from my account. When i visited bank and asked for the reason of deduction, mr vikas told me that there will be charges if you do transaction of more than 3 lakhs, i told him that you said there will be no charges and he denied and said why would i say such a thing. When i said i asked you personally and you denied for any extra charges then later he told me to write an appliation saying i was not aware of the charges and he told me that he will arrange refund for that and said it will take around 7 to 10 days. I waited for around 20 days and visited bank and he said it will be credited within this week and again i wait for 20 days more. Then i visited bank today and asked him for the process, he said contact branch head. I said why would i contact him if i had words with you. He said i havent said there will be no charges. Means as being your valuable customer i am a lier.
                I contacted branch head and told him and now he said there will be charges after 10 lakhs. I said mr vikas said for charges of more than 3 lakhs and you said there will be charges after 10 lakhs, i told him that when i was getting this ammount credited i asked mr vikas if there will be any charges and he denied. That was the reason as i am your customer from last 5 years and he said that mr vikas is the senior most person why would he deny for charges. Means you guys are taking side of your employes and customer is a lier.
                This is the service you guys provode to a customer. Branch head shown me a picture when i opened my account and said that you only did sugnature for the terms and conditions. If branch head and operation had different figures for the transaction that how can a customer remember such things. Operation head said there will be charges after 3 lakhs and branch head said there will be charges after 10 lakhs. Whats the use of asking the senior most employes of axis bank narela branch if they are providing false and half information to the customers. Why would a customer suffer always. The 2 senior most persons of narela branch made me a lier now. I am your customer from last 5 years. My whole family accounts are in axis bank. I always maintained my account properly and this is what i got in the last. Worst experiene axis bank. I will post my tragidy to every social media and share these with each of my friends and tell them this is what axis bank do with there valuable customers and will never suggest them to go with axis bank.
                It was my harden money.
                Worst experience axis bank narlea branch.
                May 6, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 05, 2019
                Axis Bank Customer Care's response
                Hi, sorry for the inconvenience. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
                Apr 26, 2019
                Updated by Krishbrown
                [protected]
                I provided photo in which money is deducting somehow. i wants to know which id is used to make this transfer
                [protected]@gmail.com
                [protected]
                Axis Bank Customer Care's response, Apr 5, 2019
                Verified Support
                Hi, we are here to help! Please elaborate your query so that we may assist you at the earliest. Regards, Team Axis Bank.
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                  Sandeep990913
                  from Almora, Uttarakhand
                  Apr 5, 2019
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                  Address: Ruriawas, Jhajjar, Haryana

                  Dear sir my axis bank account show pre approved offer my zone credit card and limit 100000 show and verification call approved my credit card and verification officer talking me and application approved my credit card and dispatch 5 to 7 days my credit card but sms my mobile number your credit card application has been declined please check my application and declined reason answer my date of birth 04/03/1991 and[protected] my customer id please contact me my mobile number [protected]
                  May 8, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 05, 2019
                  Axis Bank Customer Care's response
                  Hi, we have responded to your concern via DM. Thanks for writing in! Regards, Team Axis Bank.
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                    P
                    puneeth nagarajachar
                    from Mumbai, Maharashtra
                    Apr 4, 2019
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                    Address: Chittoor, Andhra Pradesh, 517001

                    On 2nd my axis debit card was blocked by axis bank customer care due to unauthorized transition and customer care executive told visit any near axis bank for applying new debit card, but the staffs in axis bank of chittoor (Andra pradesh) are not responding, they are telling call to customer care and if i call to customer care my call is not disconnecting from past 3 days and even one person in axis bank (Chittoor branch) he gives a in valid number and told me to call after 6pm.
                    When i call from my registred number call was not connecting and when i call from another number the call was connecting.

                    "i am facing this issue just after unauthorized transition only" {even i have a doubt on some staffs of axis bank for this unauthorized transaction }

                    Pls do needful
                    Axis Bank customer support has been notified about the posted complaint.
                    Apr 04, 2019
                    Updated by puneeth nagarajachar
                    On 2nd of this month (02.04.19)
                    Apr 04, 2019
                    Updated by puneeth nagarajachar
                    My registered phone no.:[protected]
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                      B
                      boggu
                      from Hyderabad, Telangana
                      Apr 4, 2019
                      Resolved
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                      Resolved

                      Hello
                      Some one did 2 transactions one by one from my axis bank account to atm-cash/+sir pm road fort/mumbai/040419 on april 4th, 2019. I have not done this transaction
                      Kindly look into this and i please try to refund it.
                      The amount debited was rs.10, 500
                      I have raised a complaint against this. Ref no:50462533
                      I am requesting axis bank to refund my amount.
                      Please try to resolve this issue as early as possible
                      May 6, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 05, 2019
                      Axis Bank Customer Care's response
                      Hi, please be assured that we are looking into the concern raised by you via service request number 50462533 and will get back to you the earliest. Request your patience in the interim. Regards, Team Axis Bank
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                        shalinirajak
                        from Hyderabad, Telangana
                        Apr 4, 2019
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                        Address: 1-3-176/4/g/3 ,Padmashali colony, Gandhinagar -500080, Hyderabad, Andhra Pradesh, 500080

                        Hi,

                        I have placed an order(order No:[protected] in Amazon on oct 11 for product MOTO G5 plus using Axis NEO credit card with NO cost EMI for 6 months which i cancelled immediately (refer to the attachment ) .The cancellation done in amazon should be reflecting in the axis ie the transaction made through credit card for the above order should be cancelled immediately in axis and that's how it should work so.

                        But No the cancellation was not done and i'm been paying the EMI of 1206 was the cancelled product till now.

                        I want the axis team to cancel the transaction for the amount 6992.24 that was done through axis neo credit card for the above product that was cancelled in amazon and repay back my amount.

                        Thanks,
                        Shalini Rajak
                        Axis Bank customer support has been notified about the posted complaint.
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                          sumit143143
                          from Ahmedabad, Gujarat
                          Apr 4, 2019
                          Resolved
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                          Resolved

                          Address: 411004

                          Hello, I want share my worst experience With axis bank.
                          I'm existing customer of axis bank,
                          My home branch is utiB0001877.

                          My customer ID :[protected]

                          I got call from sales department for new debit card so I applied for it.
                          Rupees 350/- debit for my saving account which was new debit card charge.

                          So after some days courier come not able to Deliver my card Courier at my given address because I was out of station, so that courier service reverse it and gave to my home branch.

                          After some days I went to my home branch to pickup my debit card, Now that people are saying me that they destroyed my debit card and I have to give request again for new card as well as have to pay again 350/- rupees.

                          This is very bad and worst service by axis bank.

                          They are cheating with there customers.

                          Plz don't take any offers from such Snack people's
                          May 16, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 08, 2019
                          Axis Bank Customer Care's response
                          Hi, we thank you for bringing this to our notice and are looking into this as we are committed to the best possible service for our customers. We will update you with the status at the earliest. Regards, Team Axis Bank.
                          Verified Support
                          Apr 08, 2019
                          Axis Bank Customer Care's response
                          Hi, sorry for the trouble. We would like to inform you that you will be charged for the new debit card as per the schedule of charges. Regards, Team Axis Bank.
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                            sumit143143
                            from Ahmedabad, Gujarat
                            Apr 4, 2019
                            Resolved
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                            Address: Www.axisbank.com, 411004

                            Hello, i want share my worst experience with axis bank.
                            I'm existing customer of axis bank,
                            My home branch is utib0001877.

                            I got call from sales department for new debit card so i applied for it.
                            Rupees 350/- debit for my saving account which was new debit card charge.

                            So after some days courier come not able to deliver my card courier at my given address because i was out of station, so that courier service reverse it and gave to my home branch.

                            After some days i went to my home branch to pickup my debit card, now that people are saying me that they destroyed my debit card and i have to give request again for new card as well as have to pay again 350/- rupees.

                            This is very bad and worst service by axis bank.

                            They are cheating with there customers.

                            Plz don't take any offers from such snack people's
                            May 6, 2019
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 04, 2019
                            Axis Bank Customer Care's response
                            Hi, sorry for the inconvenience. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
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                              ellora selection
                              from Rajkot, Gujarat
                              Apr 4, 2019
                              Resolved
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                              Resolved

                              Address: AMIN MARG, GROUND FLOOR & BASEMENT, SILVER PLAZA, NEAR JAIN DERASAR,PANCHAVATI MAIN ROAD, Rajkot, Gujarat, 360005

                              I am bank's customer since 2015 in axis bank, rajkot, gujarat. Exis bank staff are doing unethical work during office with my wife's account and locker. Recently i noticed that mrs. Ami and ms. Bhavika "opration staff" on branch signed on behalf of my wife in her locker form during bank audit. They called me about the mistakes made by them in locker form and said that due to audit our jobs are on risk when i said we both are out of town they forced me for dummy signature of my wife in her form. Though i refused them and said for wait to come in brach but they all ready signed in my wife's acount request to do not say anything to branch manager.

                              I am sorry to say that they are doing many unethical work in bank. They forced customer to make f. D. To achieve there monthly target, they are also not giving the original reciept to customers and refused to take attention about future updates on there f. D. Now they are not ready to filled the tds form also in bank.

                              I think there are something went wrong with all axis bank's valuable customers ac by mrs. Ami and ms. Bhavika in amin marg branch rajkot. Ms. Bhavika's rudly behavoir is also notisable by many customers.
                              May 5, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 04, 2019
                              Axis Bank Customer Care's response
                              Hi, sorry for the inconvenience. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
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                                Nabburu64
                                Apr 4, 2019
                                Resolved
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                                Resolved

                                Address: L. b Nagar, Hyderabad, Andhra Pradesh, 500074

                                I have taken an edc machine for my operations and used only 3 times and subsequently the machine stopped accepting cards and all the time showing off time and battery also not working. Inspite of several calls to customer care a d executive none has acted, but rent was debited to my current account. Finally on march ending debited towards charges of 12800/- with information. Request to reverse the charges was not given response till date. Kindly reverse the charges.

                                Business enterprise solution technics.
                                May 6, 2019
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Apr 04, 2019
                                Updated by Nabburu64
                                In the complaint read as without any information the charges debited instead of with information.
                                Verified Support
                                Apr 04, 2019
                                Axis Bank Customer Care's response
                                Hi, we request you to DM us your registered contact details along with the MID/TID of EDC for further assistance. Regards, Team Axis Bank.
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                                  Sampats
                                  from Delhi, Delhi
                                  Apr 4, 2019
                                  Resolved
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                                  Resolved

                                  Dear sir
                                  This is with reference to the credit card issued to me explaining that this is issued free of cost and no annual charges.
                                  I was come to know after seeing the massages that charges are continuously being deducted from my link sb acc with axis bank.
                                  I have destroyed the card and requested to cancel it to my home branch. Now i request you to please cancel the card and refund the amount which was levied on me without any concern.
                                  I am not knowing even the card number but last four digit is 5708. If the card not used, how the charges are continuously deducted from my sb acc. You can track that card from my registered mobile no-[protected].
                                  Please close this card and refund the charges levied on me on priority as this give me tension without any concern.
                                  This is for your acknowledgement and further needful action. Axis bank is known for its best services so please keep the same status to resolve the issue.

                                  Thanks
                                  Sampat singh kaviya
                                  [protected]
                                  May 6, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 04, 2019
                                  Axis Bank Customer Care's response
                                  Hi, we are here to help! Here is a link that will help to address your concern - https://bit.ly/2MUdPgJ Regards, Team Axis Bank.
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                                    Sami Sheikh
                                    from Saharanpur, Uttar Pradesh
                                    Apr 3, 2019
                                    Resolved
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                                    Resolved

                                    Address: Udaipur, Rajasthan, 313001

                                    Hi axis bank corporate team,

                                    I have done an imps transaction on 1 st april 2019 from axis bank corporate account number [protected] of mewar innovations services private limited to another bank account for salary transfer, of amount 56000/-, but it's still not credited into beneficiary account. The amount and transaction fees are already deducted from the mentioned account. The reference id of the transaction is[protected]. I request you to plz initiate the transaction asap.

                                    Thanks & regards,

                                    Sami sheikh.
                                    Director
                                    Mewar innovations services pvt. Ltd.
                                    May 4, 2019
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 03, 2019
                                    Axis Bank Customer Care's response
                                    Hi, we understand the inconvenience you have faced. Failed transactions are automatically credited back into your account on the same day. Should this credit not happen, do share details with us on this secure link https://bit.ly/2Na7gH8 so that we can resolve it at the earliest. Thanks and regards, Team Axis Bank
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                                      sundeep bhat
                                      Apr 3, 2019
                                      Resolved
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                                      Resolved

                                      I have called many times from past around 6 months for the statement of credit card but not received till now. I require and requested for the physical copy which every time i get promised but not receive. This is pathetic and makes worry about the money and transpiracy.
                                      Call centre people are hell and not fulfilled there promise. Kindly look into this
                                      May 8, 2019
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 03, 2019
                                      Axis Bank Customer Care's response
                                      Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank
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