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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 271

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R
rajesh2770
Mar 28, 2019
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regarding credit card not closed status show.

Address: axis bank civil lines allahabad, Allahabad, Uttar Pradesh, +91

I have no used a credit card from axis bank (Cc. [protected]) with a limit of rs18000 but rs 500 withdrawal show in the card and this is the single entry of card. I payment all dues show in this card amount rs 5013. But card not closed after payment of rs 5520 in 30 jan 2019. I paid the total due and it has been till now the card is not closed but they have updated my cibil as written-off, despite paying the total due. When i spoke with...
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Hema Sekar
from Dharmapuri, Tamil Nadu
Mar 28, 2019
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Address: Coimbatore, Tamil Nadu, 6410 05

Hello axis team..
This is hemalatha sekar. I have applied for SHG(Self help groups) in axis bank.. Singanallur branch.. Coimbatore.

For getting loan we went by 1 pm. But we received the amt only by 5pm. We 5 ladies with kids standing at car parking..

Is this a customer service of axis bank. ?
Self help group look so worst for u?
We can wait for while.. But hours and hours are too worst..

Very bad experience we had today.
Axis Bank customer support has been notified about the posted complaint.
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    lnt@
    from Noida, Uttar Pradesh
    Mar 28, 2019
    Resolved
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    Resolved

    Address: chawari bazar, New Delhi, Delhi, 110006

    We have current a/c name of laxminarayan tradex pvt ltd in axis bank krishna nagar (A/c no [protected]) branch, our office located in chawari bazar when we operate the banking in chawari bazar branch, staff of their branch can't do the work they said do the work with your home branch or transfer your a/c in our branch, rohit jain and, diwakar choudhary employee of this branch, these guys hold our cheques for hole day only for confirmation and not confirm the status of cheque to us till next day, same problem face by our employee in this branch every day, if the numbers of cheques or, transactions more than two or three then they return the cheques to our employee and said him to do work with your home branch or other axis branch.
    Please take action against these guys and sort out the problem.
    May 6, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 28, 2019
    Axis Bank Customer Care's response
    Hi, we thank you for bringing this to our notice, be assured we have noted your concern raised to us and will get back shortly. Regards, Team Axis Bank
    Verified Support
    Apr 02, 2019
    Axis Bank Customer Care's response
    Hi, we trust that our executive from Swasthya vihar Branch team has contacted you and addressed your concern raised. Sorry for the trouble faced and thanks for writing in! Regards, Team Axis Bank.
    Dear sir,
    I had an undue credit card amount of Rs 97.000 approx due to which lien was applied on my saving account.Requesting you to start auto debit process on my account as i have enough balance but the balance is in lien.
    Requesting to remove the lien and continue the auto debit process .I promise that i will pay the full amount.
    Axis Bank Customer Care's response, Mar 28, 2019
    Verified Support
    Hi, we are here to help! Please DM us your contact number and we will get back shortly. Regards, Team Axis Bank
    I lost inr 600. with out my involvement, i never deal with this site for any transaction in the past.
    Request you to help me and refund back my amount.
    And i dont want this again in future.
    Please let me know if you need any other information.
    Axis Bank Customer Care's response, Mar 28, 2019
    Verified Support
    Hi, we are here to help! Please Inbox us the details of your concern along with your registered contact number and we will revert shortly. Regards, Team Axis Bank.
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      L
      lalitnarayan rath
      Mar 28, 2019
      Resolved
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      Resolved

      Address: Khordha, Odisha, 751024

      I just don't want the subscription and please cancel my subscription for my axis rupay card ending with 8896. It has been noticed that the money already been charged @1899 for the same.
      Hence, cancel the subscription and refund the same into my account. My relationship no. Is 4019948. I am waiting for confirmation of delation of this service and also refund the money @1899.

      Lalit narayan rath.
      Odisha, bhubaneswar
      [protected]
      Apr 28, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 28, 2019
      Axis Bank Customer Care's response
      Hi, we tried reaching you today, however, unable to connect as the number was not reachable. Request you to share your preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.
      Hi..
      My account has charged with Rs2010/- service charges... How could you do a customer... What do you think of that.. To mibble class family... It need to be cleared.. And my amount 1480 has to be credited immediately... Take it seriously...
      No proper response from service too.. How could you charge.. That much amount..
      Axis Bank Customer Care's response, Mar 28, 2019
      Verified Support
      Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://bit.ly/2Lfd7Ov. Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
      Balance why uh cut 317 no msg no mail ur cutting every month my acnt blnce no details or no msg today again 317 iwnaa close my account or back money
      Tanush Mehra's reply, Mar 18, 2019
      Balance why uh cut 317 no msg no mail ur cutting every month my acnt blnce no details or no msg today again 317 iwnaa close my account or back money
      Dear Lalit,

      Greetings from OneAssist!!!

      We are sorry to see you go.

      We have forwarded your details to our team and you should expect a call within 24 hours.

      We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. OneAssist doesn’t ask for any of your card details for membership cancellation or for processing refund.

      Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

      Note: Real vigilance starts with you. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you. #StayProtected

      We appreciate your patience in the interim.

      Regards

      Team OneAssist
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        N
        Nimesh Khandelwal NK
        from Sadat, Uttar Pradesh
        Mar 28, 2019
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        Address: Teliyaragnj, Allahabad, Uttar Pradesh, 211004

        Dear team,
        My name nimesh khandelwal i am old employee of axis security in credit card department.
        My problem is i have submitted all documents and final settlement form in 5 feb in our reporting manager but i have not receiving any response for your side or in any side and i have asking continue to give me pf form but my rm not given me pf form so pls help me for settlement matter n pls give me ya arrange me pf form as soon as possible. Please look in the matter and do the needful on urgent basis.

        Regards
        Nimesh khandelwal
        [protected]
        [protected]
        Axis Bank customer support has been notified about the posted complaint.
        Hi
        I am Salim khan Habib khan pathan
        My salary account in axis bank.
        My account is block because, my credit
        Card outstanding balance overlimit so
        I pay minimum due payment. Bank balance
        Was 34572. This balance auto debit in credit card.
        So please request minimum payment debit in my account and remove the lien
        On my account.
        Axis Bank Customer Care's response, Mar 28, 2019
        Verified Support
        Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
        I have an salry account. Now it is almost 2 months jan and feb 2019 suddenly total 1200 rupees deducted from my Acount as consolidated charges for A/c
        please help me out on this.
        Axis Bank Customer Care's response, Mar 28, 2019
        Verified Support
        Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
        We have a current account on this bank... today they away 1600.00 as conslidated charges. What does it mean? always you deducting charges from us.

        Last month you have teken 800 as consolidated charges... now 1600 deducted...

        i planning to close my account soon... cheating the peoples in many ways
        Axis Bank Customer Care's response, Mar 28, 2019
        Verified Support
        Hi, we are here to help! Please provide us with your registered contact number through a DM and we will get back shortly. Regards, Team Axis Bank.
        We have a current account on this bank... today they away 1600.00 as conslidated charges. What does it mean? always you deducting charges from us.

        Last month you have teken 800 as consolidated charges... now 1600 deducted...

        i planning to close my account soon... cheating the peoples in many ways
        Axis Bank Customer Care's response, Mar 28, 2019
        Verified Support
        Hi, sorry for the inconvenience. We are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
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          S
          Shinil Nambrath
          from Vapi, Gujarat
          Mar 27, 2019
          Resolved
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          Address: Umbergaon, Gujarat, Valsad, Gujarat, 396171

          I wish to report a fraudulent transaction which has incurred in my saving account held in your bank.

          Further, an amount of rs. 3538.83 was deducted twice from my account for the purchase of itunes as per the bank statement. I don't have an apple phone and has never registered in itunes.

          I want to categorically state that the above-mentioned transaction was not entered by me or authorized by me and its fraudulent in nature.

          When contact the branch, the officials are telling me to get an police acknowledgement of the compliant.

          The customers have to bear the trouble for the lapses of the bank.

          I hope axis bank will get away with the police intimation for the customers and make it customer friendly since we are the victim over here.

          There is definitely an inside leak from the axis bank as so many incidents are reported pertaining to fraudulent transactions by itunes.

          Please look into it if you want to save your bank.

          I will follow the procedures and been told to me by bank but if it is not sorted i will certainly escalate the matters to higher authorities.
          Apr 27, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 27, 2019
          Axis Bank Customer Care's response
          Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2OX1KIe Regards, Team Axis Bank.
          Please send back my credit card with ref no. 13349861 as it has been returned to the bank due to adress issues Please deliver it me as soon as possible.
          Axis Bank Customer Care's response, Mar 28, 2019
          Verified Support
          Hi, we are here to help! Please provide us with your registered contact number through a DM and we will get back shortly. Regards, Team Axis Bank.
          We have a current account on this bank... today they away 1600.00 as conslidated charges. What does it mean? always you deducting charges from us.

          Last month you have teken 800 as consolidated charges... now 1600 deducted...

          i planning to close my account soon... cheating the peoples in many ways
          Axis Bank Customer Care's response, Mar 28, 2019
          Verified Support
          Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
          Account number 160353 is debited with 550 rupees with seq No as[protected]. But receiver did not received money. transaction got failed. I have paid again. can you please look into this failed transaction and refund my money back to my account as soon as possible.
          Axis Bank Customer Care's response, Mar 28, 2019
          Verified Support
          Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2SZ4eIb Regards, Team Axis Bank.
          Hii, 278 rs consolidated charge is deducted in my account without prior information and they didn't let me know about this deduction and also 18%GST on charge have been deducted without any information..it's just so carless action of axis bank
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            M
            Mukeshpatel045
            from Ahmedabad, Gujarat
            Mar 27, 2019
            Resolved
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            Address: Ahmedabad, Gujarat, 382418

            Hello bharti axa life/axis bank,

            On dated 27th march 2019.

            I received all call of axis bank from +[protected] and the resources names are vishal. They are saying after purchasing the life insurace policy from bharati axa life insurance you will get loan @8.5% interest rate against the policy. And amount will be 10 times of policy taken. Ie if you take policy worth 30k per month then loan amount will be 3lac.

            Bharati axa life plan - elite advantage plan.

            He gives me link to make payment over policy purchase. As below-

            https://eapp.bharti-axalife.com/onlinepaymentas/onlinepaymentlink

            Is it verified? Dear bharati axa life do let us know.
            (I got link from his personnel number+[protected]. An then call from mr vishal - +91 [protected])

            Pl help over issue? Is it fake or true? Wether i can proceed or not
            Apr 28, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 27, 2019
            Axis Bank Customer Care's response
            Hi, we are here to help! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
            Verified Support
            Mar 28, 2019
            Axis Bank Customer Care's response
            Hi, we tried contacting you today, however, the call was unanswered. We wish to inform you that we are looking into the concern raised by you and will get back to you at the earliest. Sorry for the trouble. Regards, Team Axis Bank
            I took my old number to link with axis but the last message i withdraw money was only march 9th after that i dont receive any mesages or calls so i knew my number got deactivated im having another number plz link with my new number
            Axis Bank Customer Care's response, Mar 27, 2019
            Verified Support
            Hi, we are here to help! Please provide us with details of your concern along with your registered contact number through a DM and we will get back shortly. Regards, Team Axis Bank.
            Customer id[protected] I'll already speak to customer care for I'll need reward point statement for last one year, one of the exe told it will be sent through the mail within 24 hrs. but still, I'll not receive. so kindly arrange the statement for my credit card through mail immediately.
            Axis Bank Customer Care's response, Mar 28, 2019
            Verified Support
            Hi, we tried contacting you today, however, the number was not reachable. We wish to inform you that we are looking into the concern raised by you and will get back to you at the earliest. Sorry for the trouble. Regards, Team Axis Bank.
            Axis Bank Customer Care's response, Mar 29, 2019
            Verified Support
            Hi, we wish to inform you that we have sent the rewards statement to your registered e-mail ID [email protected]. Request you to check the same for any clarification. Regards, Team Axis Bank.
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              A
              ajceles
              from Delhi, Delhi
              Mar 27, 2019
              Resolved
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              Resolved

              Address: 600024

              Settlement letter received dtd.07.03.19 and payment of rs.176500/- done on 08.03.19 by online to the account no given by axis bank personnel and received confirmation from him through mail only. Based on confirmation of issuance of noc & updation in cibil, i have processed this settlement by arranging funds with great difficulty.

              When i given the settlement letter and payment confirmation to other banks for applying loan, they are asking for the confirmation of settlement closure letter or noc from axis bank. When i requested to the concerned personnel of axis bank they are not responding properly. I am enclosing the pl settlement letter and confirmation correspondences regarding this for reference. Kindly look into this and issue me settlement completion confirmation letter /noc, as i don't have any proof to shoe if any dispute arises in future or to submit to cibil-for any updation in this loan status.
              Apr 27, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 27, 2019
              Axis Bank Customer Care's response
              Hi, sorry for the inconvenience. Here is a link that will help address your concern https://bit.ly/2qfA9rp. Regards, Team Axis Bank.
              Mar 27, 2019
              Updated by ajceles
              With reference to the Link, I have submitted the request using the mail option alongwith all required attachments.

              No reference detail got generated only a email regarding the receipt of request received.
              Kindly look into the request and address my concern at the earliest.
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                M
                Meghanaj
                from Visakhapatnam, Andhra Pradesh
                Mar 26, 2019
                Resolved
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                Resolved

                Address: Hyderabad, Telangana

                I have paid rs 99 through my axis debit card for cone conceps in inorbit mall hyderabad on 21/3/19. The money has been deducted twice for the same transaction. Please kindly refund the money into my account.
                Here’s the transaction details
                Your a/c 492056 is debited with inr 99.00 on[protected]:15:20 a/c bal is inr 398.28 info: pur/cone concepts/secunderabaa/cone concepts/seq no[protected]. Call [protected] (If in india) if you have not done this transaction.
                Your a/c 492056 is debited with inr 99.00 on[protected]:15:47 a/c bal is inr 299.28 info: pur/cone concepts/secunderabaa/cone concepts/seq no[protected]. Call [protected] (If in india) if you have not done this transaction.
                May 1, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 27, 2019
                Axis Bank Customer Care's response
                Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2Na7gH8 Regards, Team Axis Bank.
                ATM machine hanged during process but amount debited from my account, so kindly accept my complain to refund my amount (amount value RS:300/.)
                Hi sir mai kuch bhi online transaction karne jata hu to bank ki tataf se otp nhi aata hai orr bar bar Mobile number update aisa error massage show hota hai please solve this problem
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                  Bheru Singh Rajpurohit
                  from Noida, Uttar Pradesh
                  Mar 26, 2019
                  Resolved
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                  Resolved

                  Address: Nagour Chowki, Nagaur, Rajasthan, 341510

                  I visited axis bank branch in merta city for opening a saving account but your bank's employee said that account will be opened with minimum 30, 000 balance whose name is shyam sinder. I requested again and again but he didn't agree to open a account. Then i visited branch manger and told him to whole story, he gave permission to shyam sunder to open a account but shyam sunder was not agree yet to open an account and he said account will be opened with 30000 after 1st april... Plz help me. This is the worst experience of my life in axis bank...
                  Apr 29, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 26, 2019
                  Axis Bank Customer Care's response
                  Hi, sorry for the inconvenience. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
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                    NikiDesh
                    from Delhi, Delhi
                    Mar 26, 2019
                    Resolved
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                    Resolved

                    credit card settlement noc letter

                    Address: Pune, Maharashtra, 411028

                    Dear team,
                    Hi nikhil here, i have settled my credit card in august 2018.
                    I had the proof. But still the bank is unable to send me the "noc" for the same.
                    Please dont tell me the standard process, i already gone through that.
                    I have already discussed this with the customer care as well as bank executive, but still i am not able to receive "noc".
                    When can i expect the noc letter from your end???...
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                    Shubham Darekar
                    from Delhi, Delhi
                    Mar 26, 2019
                    Resolved
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                    Resolved

                    Address: Abanjani S.No.257,plot No.2,bhosale mala,G.D.Tapase marg 415001, Satara, Maharashtra, 415001

                    Sir,
                    I have open a asap online account in axis bank one week ago. But my virtual card is not working from the day i have open account till now. My virtual card status is showing inactive. There is no use of physical card for me. I want to reactivate my virtual card. And i have not order for physical card then also i have recieve it i have no use of it

                    Otherwise i have to close my account.
                    Apr 28, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 26, 2019
                    Axis Bank Customer Care's response
                    Hi, sorry for any inconvenience. Here is a link that will help address your concern - http://bit.ly/2nZgg6V Regards, Team Axis Bank.
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                      a.ray88
                      from Mukerian, Punjab
                      Mar 25, 2019
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                      debit card suddenly declined international transaction from known website

                      I have made on and off purchases from hobbylink japan (hlj.com) over sometime, firstly with my HDFC card and then more recently with my Axis bank card with international usage activated. It is hobby goods/collectibles store which opened in 1994 and has consumers spread across the globe. The store's FB page itself has around 400k followers.

                      Initially everything was fine. But from 23rd March 2019 onwards I started receiving...
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                      lokeshd123
                      from Mumbai, Maharashtra
                      Mar 25, 2019
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                      Hi sir/madam,

                      I was having account in Axis bank its salary account but last month and this month they charged 500 as Consolidated Charges For A/C and also GST @18% On Charge 90 this is for two months deductions i didn't received any email or message to registered mail even i not get any call too but when i was checking now with customer care they are telling like they are helpless for taking complaint on it ( telling like if salary not added in last 3 months so changed in to saving account i asked like how can i know for that they told like in internet banking main page under account now it will be like saving account but earlier also for me it is same like saving account ) i ask for resolution and they are suggesting me to visit nearest bank

                      this is shame on axis bank when transfer 1 rupee also we are getting message alert and mail alert but for charges deduction i didn't get any mail or message they are deducting money illegally with out informing end customer this is fraud in corporate last month i didn't login to internet banking just today logged in.

                      please take some action no one need to suffer like me
                      if customer care of particular bank also not able to take complaint means then to whom we need to complaint...

                      Saving account no. [protected]
                      customer id :[protected]

                      no end use need to suffer like his
                      Axis Bank customer support has been notified about the posted complaint.
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                        rahul kadavakollu
                        from Hyderabad, Telangana
                        Mar 25, 2019
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                        Address: Hyderabad, Telangana, 500090

                        Hello! Your A/c no.has been debited by Rs. 118 on 25Mar19. The A/c balance is Rs. 186.46.Info: Sign. Verf. Chrgs Mandate Regst/ Stop. Call [protected] (if in India) if you have not done this transaction.

                        I didn’t get this and I’m unable to contact customer care.this is my get back number [protected].
                        Axis bank is unnecessarily cutting additional charges .
                        Axis Bank customer support has been notified about the posted complaint.
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                          from Bengaluru, Karnataka
                          Mar 25, 2019
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                          Address: Bangalore, Karnataka

                          This was too rude way of deducting rs 1975/- of huge amount from my account [protected] money for not keeping sufficient amount from two months.

                          You people having any sense not keeping from two months for sufficient amount will deduct money like anything. We people working very hard believe you people and making our transaction on your bank. But your bank not giving satisfactory service for us.

                          This is very cheap behavior yours to make money from customer for illegal way.

                          I feel very sad about you people to deducting my money from my account,

                          I decided to not use your bank account in future and also suggest my friend and colleagues about your bad service and deducting amount for not keeping sufficient balance from 2 months

                          Very disappointment form your service and your rude way of amount deducting. Refund my amount
                          Mar 26, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 26, 2019
                          Axis Bank Customer Care's response
                          Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2mWbuZs Regards, Team Axis Bank.
                          Verified Support
                          Mar 26, 2019
                          Axis Bank Customer Care's response
                          Hi, we tried reaching you today however could not establish contact with you. We request you to visit the following link to get a clarification on the charges levied: https://bit.ly/2o02YoS . Regards, Team Axis Bank.
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                            Pramod Thamankar
                            from Bengaluru, Karnataka
                            Mar 25, 2019
                            Resolved
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                            Resolved

                            Address: No 32, 1st floor, Krishnareddy layour, Bangalore-560071, 560071

                            We have a current account with your indiranagar, bangalore branch in the name of connect.
                            We are having the account sinnce 3-4 years

                            Last friday your people bounced our cheque for insufficient balance of rs 100.00

                            We have issued a cheque of rs 600 but there was a balance of rs 500 in our account. And for mere 100 rs shortage if any cheque gets bounced it will affect the company for sure
                            Your people in indiranagar didnt even bother to call us so that we could make arrangements to credit that shortage amount.
                            You are deduction rs 1000+ approx towards bank charges. We would like to know for what purpose you are charging bank charges (Consolidated) if you can not even call us. Might be it is our responsibility to check but it is your duty also to call us.
                            And your indiranagar branch is one of the worst branch of you.
                            They dont bother about your clients. Some employees are good but most are not professionals.
                            Can you take this as serious mistake on your part take action.
                            Our account no [protected]
                            May 6, 2019
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 25, 2019
                            Axis Bank Customer Care's response
                            Hi, we wish to inform you that the charges incurred are the consolidated charges for your account. Please visit us at https://bit.ly/2Nk5xyr to know about the details of the charges. Regards, Team Axis Bank.
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                              samuelchristopher
                              from Ernakulam, Kerala
                              Mar 24, 2019
                              Resolved
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                              Sir today 24/3/2019 about 2.30 pm i have deposited 113500 rs at axis bank cdm machine at anna nagar chennai. It initially received my cash and rejected some currencies and started counting for more than 5 mins then it automatically restarted. After restarting the regular screen has come but there is no receipt for my deposited cash. And no money is added to account. So i socked and immediately informed security personal. But he cannot responded. So i try to complaint at toll free number which i got from internet but the automated answering system is not replying or responding. Today is sunday so i cant make complaint to bank in person..

                              Kindly hep me to sort out the issue

                              Samuel
                              Apr 26, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 25, 2019
                              Axis Bank Customer Care's response
                              Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
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                                Suzee
                                from Chennai, Tamil Nadu
                                Mar 24, 2019
                                Resolved
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                                Dear Sir /Madam,
                                I had booked a season ticket on last 20th March through online UTS app and the amount of rs. 121. 94 gets debited from my account, but the transaction gets failed.This is the Seq. No:[protected] and I payed through my debit card. For the first time, when I was tried to book a ticket, the transaction failed but the amount gets debited. And for the second time, the transaction had successfully completed and the ticket has been booked for 21st March - 20th April 2019. Kindly take a look at my complaint and refund the amount.

                                Thanks.
                                Apr 25, 2019
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 25, 2019
                                Axis Bank Customer Care's response
                                Hi, we understand the inconvenience you have faced. Failed transactions are automatically credited back into your account on the same day. Should this credit not happen, do share details with us on this secure link https://bit.ly/2Na7gH8 so that we can resolve it at the earliest. Thanks and regards, Team Axis Bank
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                                  Sangeeta Chandel
                                  Mar 24, 2019
                                  Resolved
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                                  There have been 8 transactions from my bank account to itunes on march 13, 2019. I have not authorized these transactions by any means. I also did not receive any message or mail before these transactions could be done.
                                  Kindly look into this and i would like my refund. I am not even using any iphone.
                                  The amount debited was around rs.5803.29
                                  I have raised a complaint against this. Ref no:49774470
                                  I am requesting axis bank to refund my amount. So many customers are raising the same complaint why axis bank is not taking any preventive measures?
                                  Please try to resolve this issue as soon as possible

                                  Sangeeta kumari
                                  May 2, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 25, 2019
                                  Axis Bank Customer Care's response
                                  Hi, we wish to inform you that as per service request number 49774470, we received your documents and same has been forwarded for further investigation and the status will be updated by 02/05/2019. Regards, Team Axis Bank.
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