| Address: Chennai, Tamil Nadu, 600119 |
Dear sir /Madam,
My Axis Bank Perosnal Account No :PPR[protected], this loan got closed on Feb month however i didnt get the Digital NOC letter to my registered email ID. as per the As a standard process, a Digital NOC will be sent to registered email ID on the next working day from the date your loan is closed.
i have write the email to axis bank customer support, they told the hard copy send to my communication address however we are not living now on the old address.
i asked them as per the process, they need to send the soft copy of NOC to my egistered email ID, but they are saying i need to visit the nearest loan centre along with your photo id proof and co-ordinate with the staff at the loan centre. Note: Charges are applicable for the same i.e is 500+ 18% GST .
but complaint here, firt off all why the soft copy is not send to my registered email ID?
if they will send it will be help for me, otherwise i need to go to bank & wasting my time & need to pay 500 + tax ?
Need Your help on this, Much appreciated your support on this.
May 2, 2019
Complaint marked as Resolved
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2019
Axis Bank Customer Care's response Hi, we tried reaching you today, however, unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.
Sampada burte
[protected]