Axis Bank Complaints & Reviews

Dear axis bank,

Last one year you have been deducting consolidated charges from my salary account along with gst, as an average every month your charging me rs.1000/-, now its came to an extreme that your started charing twice a month, i have to close this account to be at safer side. I have tried reaching customer care & bank but no proper response received, no details provided to me about the break up of the charges.

My customer id[protected]

I initiated an outward remittance of GBP 2700 on[protected].
The conversion rate on above mentioned date was 1 INR = 90.74 GBP.
So the total amount must be 2700 * 90.74 = INR 2, 44, 998.
But an amount of INR 2, 59, 329.02 has been debited from my axis savings account. They charged me on rate 1INR = 94 GBP plus some additional charges were added.
I was charged an extra amount of INR 14, 331.
I was informed by an axis bank employee, that bank doesn't charge any extra amount for the service.

I have taken a withdrawal of 1000 rupees from atm prashant vihar, delhi and recieved a counterfeit note. I have registered a complaint under a week regarding this and even got a reply on my mail with the issue. As mail says to visit the branch and the branch officials said that they can't help in this thing i guess this is just to harass the customers. Then the customer service asked to share the branch details i have done the same on[protected] and then no reply till 21 march. Never thought this type of behaviour with such a reputed name in banks. As per the details, shared here i have all the email records of this conversation.
Branch I have visited for the issue is UTIB0001603 Prashant Vihar Delhi.
The atm used for withdrawal of the amount is BPRH160301.
Account number [protected]
My contact number [protected]
[protected]@gmail.com

I hold axis savings account.. Last week i deposited 10000 to my account to avoid consolidated montly fees/charges.. Yesterday i purchased one product and now my account balance is 9000 so tomorrow i will go to bank and deposite 1000rs so the available balance will be 10000.. My question here is my account balance yesterday was 9000 so will they charge me any fees for not maintaining minimum balance for one day.. So please i request you to answer my question as soon as possible.

I hold axis savings account.in this month axis bank has deducted rs2000 despite maintaining minimum balance in my account they have debited my account with 2000 rs in 1 week.. This is not fair enough.. So please explain me why did you deducted my amount from my bank without any call.. Give me proper solution for this problem thank you from neelesh pawar, hyderabad telangana.

My account got converted to savings from zero balance. My 2 salaries got effected.
And the charges were not reversed. No customer service support.
Lost around rs.1700. Its not good at all.
I contacted multiple times to customer service for this but everytime some or the other reason. Its so annoying that at the time of earning salary i have to pay for my salary. Even a rupee is important and here 1700 approx has been taken easily like friendship. Not a service

On 18th march 2019 i debited 26999/-thousand rupees from my axis bank account to buy a nikon dslr camera from amazon. After the money was debited from my account, but money was not credited to amazon's account, so the transection was declined and my order was automatically cancellated within 24 hours. After getting the cancellation, i did not get the money refund in my axis bank account.. Axis bank keeps me roaming many times from customer care but i'm not solving any problem. It was running 48 hours but i did not get the money refund in my account...

Dear sir /Madam,
My Axis Bank Perosnal Account No :PPR[protected], this loan got closed on Feb month however i didnt get the Digital NOC letter to my registered email ID. as per the As a standard process, a Digital NOC will be sent to registered email ID on the next working day from the date your loan is closed.
i have write the email to axis bank customer support, they told the hard copy send to my communication address...

I have taken a withdrawal of 1000 rupees from atm prashant vihar, delhi and recieved a counterfeit note. I have registered a complaint under a week regarding this and even got a reply on my mail with the issue. As mail says to visit the branch and the branch officials said that they can't help in this thing i guess this is just to harass the customers. Then the customer service asked to share the branch details i have done the same on[protected] and then no reply till 21 march. Never thought this type of behaviour with such a reputed name in banks. As per the details, shared here i have all the email records of this conversation.

Akash singhal
[protected]

Hi,

I am so fed up right now with you folks that don't know how to describe it. First i made the minimum due on my credit card which was 1800 last date was 7th march and. I made payment of 2000 and then i get a call yesterday and you people say i didn't do it then is aid ok n u charged me extra on it which ws 5100 now with extra charges on it now. When i made that payment today its done i don't receive any confirmation and guess what i found the text of payment of minimum due on my inbox that i made payment of 2000 on 1st march which i thought i didn't i might have missed. The worst part is when i am trying to call you people about it none of yours contacts works that's i just # i am so pissed off right now you have no idea. So please contact me asap on my given details or ill find another means to sort it out

Regards
Ladi singh
Contact : [protected]

I nilima rameshrao lokhande has forcefully received axis bank credit card. I don't want to start it or do not want to use it even at once. Please cancel the same immediately. I am not interested in using it. If my complaint is not considered, i shall close my savings bank account from axis bank. I had already informed your customer executive who had called me for confirmation. Thank you.

Sir, i have got very false guidance from your axis bank executive about new priviledge credit card. He guided me with false information for his promotion and i have lost many money for this. I was promised that i will be given yatra vouchers of 2500 but i have not get any benefit from card. This is only the wastage of money from me. I want to permanently block my card and refund my joining fees

I have made purchase from amazon on 19th january 2019 of 32, 560 rs but they have not done the delivery of product because of their technical issue. The amount was debited from my account on the same date. They have initiated my refund on 25th january 2019 which is not being reflected in my account till date. As a result, bank told me to do card dispute complaint. Complaint id:[protected]. They have not yet provided me an update or resolution regarding the same. Whenever i am calling my bank they are just saying its still processing and all.

There have been 8 transactions from my bank account to itunes on march 17, 2019. I have not authorized these transactions by any means. I also did not receive any message or mail before these transactions could be done.
Kindly look into this and i would like my refund. I am not even using any iphone.
The amount debited was around rs.5763.87
I have raised a complaint against this. Ref no:49828672.
I am requesting axis bank to refund my amount. So many customers are raising the same complaint why axis bank is not taking any preventive measures?
Please try to resolve this issue as early as possible

I m ravinder kumar i m having account no [protected] in axis bank they call me for free credit card for life time but they apply the wrong card with charges 1500+gst i compalint lot of time on customer care for wrong card but they change the card but didn't refund the charges they always told refund will be done in 2-4 working days but no refund is done i face this problem from 4-5 month please clear it on urgent basis

I have AXIS SALARY ACCOUNTS and from last two year i am not operated it, means my salary was did'nt come in this account..and today i checked my account detail then see my balance is -1180 and then i talked to customer care then they told me your salary account converted to saving account and thats why they charged to not maintained balance, and you have to pay 5000 for autodebit with insufficient balance.but bank was did not inform me about to convert my salary account to saving account and they also not inform me about my negative balance.also they deduct some amount.

Myself sunil and i had closed my axis bank account on[protected] my base branch was yeswanthpur, bangalore, my account ends with 4067 however i had certain amount of money in my account. The bank officials said that the amount will be sent to me in form of dd to my communication address within 7 days. But, after 7 days i contacted bank officials and they said that it will take 9 working days and i called to phone banking officer, they also said within 9 working days i will get dd. But it has been more than 12 days and i have not got any dd and when i contacted again, banking officials said that they had sent through bluedart courier couple of days back and when i ask them tracking id, they gave me the same and when i searched that tracking id, i got shocked.. The axis bank yeswanthpur branch has given wrong name and address to the courier.. They have made it intentionally i guess. They have changed entire my name, address all. I got to know this by calling courier. I have fed up of this axis bank, kindly send me the dd of my hard earned money asap to my correct address

Dear sir,
I am l. Sam, having an current account at axis bank virugambakkam,
On 16 february 2019, transferred rs 20, 000/- wrongly transferred and the transaction detail is imps/p2a/[protected]/ [protected]bkid0005767, visited the bank and submitted a written complaints and keep following the branch staffs, but so far not received the amount. Please help us

Hi
I had fraudulent transactions happened on my debit card with out my concern or otp as below on 28th may 18

Account number : [protected]

1. A/c 941512 is debited with inr 1.00 on[protected]:35:26 a/c bal is inr 3957.33 info: pur/google *services/g.co/helppay/google *services/seq no[protected]
2. A/c 941512 is debited with inr 449.00 on[protected]:35:33 a/c bal is inr 3508.33 info: pur/google *octro inc/g.co/helppay/google *octro inc/seq no[protected]
3. A/c 941512 is debited with inr 449.00 on[protected]:35:56 a/c bal is inr 3059.33 info: pur/google *octro inc/g.co/helppay/google *octro inc/seq no[protected]
4. A/c 941512 is debited with inr 449.00 on[protected]:36:11 a/c bal is inr 2610.33 info: pur/google *octro inc/g.co/helppay/google *octro inc/seq no[protected].

I lost inr 1498 with out my involvement, i never deal with this site for any transaction in the past.
Request you to help me and refund back my amount.
And i dont want this again in future.
Please let me know if you need any other information.

My 590 rupees were deducted on 17 feb 2019 and now again on 17 march 2019. Without any intimation my money was deducted. Please refund my money 1180 rs. Axis bank is such a cheater. I contacted the customer care and they did not help me. They said we don't have any option for reversal. They only have option to loot people without informing them. Really fed up with axis bank.