Axis Bank Complaints & Reviews

Address: Axis Bank, Mumbai, 614803

Website: www.axisbank.com

Dear sir/madam,

I bought agricultural loan before 2 year in our axis bank, pattukkottai branch. Last year the date 15/11/2018, due to gaja cyclone i lost all my property include home also.in my all property are insured, now i want to claim the corp insurance, regarding this i ask our branch officers they are not responding well, so i want to bring this to your attention and i am requesting you to take action about this issues..

Thank you for consider my request,

Applicant name: naveen raghu. R
Bank name: axis bank
Branch: pattukkottai
District: thanjavur
Sate: tamil nadu

Apr 13, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2019

Axis Bank Customer Care's response Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank

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Address: ward- 14, LOHIYA NAGAR, pharenda road maharajganj., 273303

I have an overdraft account of 1860000 in axis bank maharajganj branch a/c [protected] witch was passed in july 2018.. At the time of processing my loan the processing fee was said to be charged at.5% but the bank has wrongly charged the processing fees @ 1% instead of 0.5%. The processing fee was detwrmined to be 0.5 % but is charged at 1%
So kindly i request you to refund th extra amount charged as soon as possible in my account.

Apr 20, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2019

Axis Bank Customer Care's response Hi, we thank you for bringing this to our notice, be assured we have noted your concern raised to us and will get back shortly. Regards, Team Axis Bank

Mar 13, 2019

Updated by jainath verma Thanks to you and axis bank for getting me a successful refund of my amount..

Verified Support

Mar 13, 2019

Axis Bank Customer Care's response Hi, we trust that our executive from Maharajganj branch has contacted you and addressed your concern raised. Also, you have shared with us the satisfaction letter. Thanks for writing in! Please rate your experience on the service offered to you in the referred matter, at the following link: https://bit.ly/2qDNV5q Regards, Team Axis Bank

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Address: Sr community hall road., Hyderabad, Andhra Pradesh, 500038

Bank ifsc - utib0001628

Your a/c... Is debited with inr 486.40 on[protected]:34:05 a/c bal is inr 2980.12 info: pur/itunes.com/bill/itunes.com/itunes.com/bill/seq no[protected]. Call [protected] (If in india) if you have not done this transaction.

On mar 10 2018 i received multiple sms alerts which stated transactions that were not authorised or done by me by any means. A total amount of inr 6323.26 deducted from my account l. This is a total amount from 9 transactions.

Each transaction
486.40
486.40
486.40
486.40
486.40
1459.22
972.82
486.40
972.82
_
6323.26

I confirm that i did not authorise or did any of this transactions by any means.

Therefore, i request your esteemed intervention and inform itunes.com / bill to reverse the amount and credit it to my above account

Apr 12, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2019

Axis Bank Customer Care's response Hi, we request you to visit the following link: https://bit.ly/2NJKKFo and raise a dispute if the said transaction is not authorized by you. Further, kindly get your card blocked at the earliest to avoid any misuse. Sorry for the trouble. Regards, Team Axis Bank.

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A

allok.v

from Noida, Uttar Pradesh

Mar 14, 2019

Similar incident happened with me today ... within 2 min 12 transactions were made on ITUNES.COM...

I got SMS alerts like ..

Your A/c XXXX is debited with INR 483.35 on[protected]:34:29 A/c Bal is INR XXXX Info: PUR/ITUNES.COM/BILL/ITUNES.COM/ITUNES.COM/BILL/Seq No[protected]. Call [protected] (if in India) if you have not done this transaction.

So I immediately called them and asked them to block my card and lodged a complaint for this. Now bank is asking to submit documents and prove that on the given date I was not out of India..

Request AXIS bank to take action and reverse the amount

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Axis Bank Customer Care's response, Mar 15, 2019

Verified Support

Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2OX1KIe Regards, Team Axis Bank.

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I am writing this with regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount rs. 80, 192.50.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 40% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 40% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected]

Thanks,
Omkar autade

Apr 14, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2019

Axis Bank Customer Care's response Hi, we tried reaching you today, however unable to connect as the number was not answered. Request you to clear complete outstanding amount to avoid collections follow up. Regards, Team Axis Bank.

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Address: #943,opp aqsa masjid,rahamath nagar,kolar, Kolar, Karnataka, 563101

I have been maintaining more than 10k in my account and my cvs score is also good but still i was charged 710rs as consolidated charges excluding gst which again 128rs and i want my money back.. I wasn't told about this when i opened my account.. Instead they should credit my account for maintaining high balance.. My account number is [protected]

Apr 11, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2019

Axis Bank Customer Care's response Hi, we wish to inform you that the charges incurred are the consolidated charges for your account. Please visit us at https://bit.ly/2Nk5xyr to know about the details of the charges. Thanks for writing in! Regards, Team Axis Bank.

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S

Sandeep kheni

Nov 15, 2021

Dear sir,
Greetings for the day .
This is keep you inform that i m sandeep Kheni have a saving account with you Axis bank and my account got debited wid 6224+1120 on 14/11/2021 as consolidated charges & GST charges after enquiry I did from Axis bank customer care
So my concern is that I was not aware for certain rules and regulations and that amount i have taken out from my PF ACCOUNT FOR my illiness as i am hospitalised and have to pay hospital fees, so it's my humble request you to please credit my debited Amount in my respected account and cancel my consolidated charges and gst charges and i am a faithful and a loyal customer to Axis bank.
lastly looking forward to be a part of Axis bank family and your earliest response would be really appreciated.

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Address: Banglore, 560021

You guys have the worst customer service ever... There is zero response and i'm thinking of closing my account soon... Never seen such an irresponsible people.. Before u send thousands of # emails about that and this... First learn to pay some attention towards ur employees... I have applied for credit card for like 4th time now... And it has been 6 months or more... And u # up so called bank is sucking some # or what... U #... Be ashamed of yourselves

Axis Bank customer support has been notified about the posted complaint.

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Address: 355, Mandakini Enclave, Alaknanda,New Delhi-110019, New Delhi, Delhi, 110019

Dear sir

I have a savings bank account in axis bank greater kailash 2 branch new delhi-48 since jan 2016. It is a priority account and it is a joint account. I have received a letter dated january 30, 2019 stating that i will have to maintain a minimum balance of rs 2, 00, 000 in my savings account and if not maintained it will be moved to a new account on the basis of my total relationship value. This has to be done in the...

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Address: 403, SYNSOFT GLOBAL, AIREN HEIGHTS, SCHEME 54, VIJAY NAGAR, Indore, Madhya Pradesh, 452010

Hello,

I would like to raise my issue for automatic transaction has happened today(8th March 2019). There are 7 transactions happened from my saving account without my concern. I have received messages about debiting my money from my account from the merchant info: PUR/ITUNES.COM/BILL/ITUNES.COM/BILL/ . Total amount Rs. 6121.13 (Six Thousand One hundred Twenty One) has been deducted.
I am worried such type of illegal transactional activity is happening from my account. Kindly take necessary action against it and solve my issue.
I am waiting to get my money back which has been deducted till now by this illegal attempt.

Waiting for your quick response.

Date of Incident: 8th March 2019
Customer Name: Harshdeep Kaur Saini
email id: [protected]@gmail.com

Axis Bank customer support has been notified about the posted complaint.

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Email prince. [protected]@gmail.com has been linked to my card.
I made a transaction of 75.2 euro in paris which got cancelled and the money got debited. I did the transaction again which was successful. Upon enquiry with the merchant, they told me the amount would be released in 48 hours max. And i left paris after that. Today it had been a week and that amount has not been released from axis bank to my card. All they say is go to the merchant again and fill up a dispute form. Firstly, who would sponser my ticket back to paris? Secondly, if the merchant has confirmed the release of amount, why would you keep and not credit it back to me!!!

Apr 9, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2019

Axis Bank Customer Care's response Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank

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Address: No81 6thCross, SBMColony Mathikere, 560054

Hello,

I have opened asap account through online and i have lost my customer id and virtual card details. I have contacted customer care with my account number and i got response that your date if birth details not matching hence we cannot provide any information. I have phone number which linked to aadhaar number which is not registered with bank. I have opened account with pan number which same date of birth not matching with bank records.

Now my amount got blocked in account and it's pathetic and embarrassing experience which not getting solution.

Expecting resolution asap. Thank you so much in advance.

Regards,
Vinod kumar m

Apr 11, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2019

Axis Bank Customer Care's response Hi, we are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank

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Address: hydrabad, Hyderabad, Andhra Pradesh

Can u pls clear the lien amount because of that i am not getting open new salary account pls i don't know the old account no and details i called to customer care they said loan person kept lien amount like that they said because of this reason i am not get the salary account can u pls give rply today itself and without proper communication hoe u people locked lien amount if its not clear directly i wil give to complaint to consumer court next wat ever happens

Axis Bank customer support has been notified about the posted complaint.

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My name is vancharla kiran kumar
My mobile no : [protected]
My bank : axis bank
Branch : infosys mysore
My account no is : [protected]
Transaction date[protected]
Amount : 1699
Transaction via my credit card
Credit card ending no is : 5268
Card type : visa credit card
Sir i got a message from axis bank for transaction alert rs. 1699 deducted from credit card. How can you deduct without proper notice and please deactivate eccp assistance service, kindly refund my amount,
Thanking you

Apr 11, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2019

Axis Bank Customer Care's response Hi, we tried reaching you today, however, unable to connect as the number was not answered. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.

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Hi,

I received below message for my axis bank account.

Hello! Your a/c no. 529743 has been debited by rs. 118 on 06mar19. The a/c balance is rs. 4957.10. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

Please help, why 118 rs amount is deducted without consent. As fas a my knowledge i have not allowed any such transaction.

Thanks,
Meghna

Apr 8, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2019

Axis Bank Customer Care's response Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2Pxouzt Regards, Team Axis Bank.

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Address: Thane, Maharashtra, 401303

Last 1 month i had to visited axis bank branch virar gokul township. I went for name change in account. They have changed my name but not signature.
Every time they say it tomorrow will be done.
Same process has done in hdfc account only 4 working days.
Very bad service branch, still not resolve my issue. The guys name is who handle my request.

Vinod gehlot

Apr 8, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2019

Axis Bank Customer Care's response Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.

Mar 07, 2019

Updated by [email protected] My mobile No is : [protected]

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There have been 8 transactions from my bank account to iTunes on March 2, 2019. I have not authorized these transactions by any means. I also did not receive any message or mail before these transactions could be done.
Kindly look into this and I would like my refund.
The amount debited was around Rs.6900 approx.
Card dispute form has been submitted for the same.

Apr 15, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2019

Axis Bank Customer Care's response Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2OX1KIe Regards, Team Axis Bank.

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A

Ajimol Justin

Mar 10, 2019

same fraud transaction has occurred from my account too by itunes. there was 17 different transactions without my authorisation and about â‚¹13, 424.70 has been deducted from my account. the customer care executive asked me to contact itunes to get the amount back, but when i have not shared any detailes with itunes or i don't have an iPhone then how come i ask itunes to return my money. i wonder how this is possible. is axis bank not safe at all to deposit money? who ever can hack your account? how can anyone have trust on this bank. i have registered a complaint through axis bank customer care and my fraud request number is 49590276. i would like to register a complain in cyber cell if i dont get my money back. i am unable to upload all the transaction details.but have uploaded certain transaction details that itunes have done from my acc.

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Axis Bank Customer Care's response, Mar 15, 2019

Verified Support

Hi, as per service request number 49590276, we understand that we have responded to you on registered mail id. However, please be assured that we shall get back to you on the same for a further update on your registered mail id. Regard, Team Axis Bank.

A

allok.v

from Noida, Uttar Pradesh

Mar 14, 2019

Similar incident happened with me today ... within 2 min 12 transactions were made on ITUNES.COM...

I got SMS alerts like ..

Your A/c XXXX is debited with INR 483.35 on[protected]:34:29 A/c Bal is INR XXXX Info: PUR/ITUNES.COM/BILL/ITUNES.COM/ITUNES.COM/BILL/Seq No[protected]. Call [protected] (if in India) if you have not done this transaction.

So I immediately called them and asked them to block my card and lodged a complaint for this. Now bank is asking to submit documents and prove that on the given date I was not out of India..

Request AXIS bank to take action and reverse the amount

Reply

Axis Bank Customer Care's response, Mar 15, 2019

Verified Support

Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2OX1KIe Regards, Team Axis Bank.

A

Anonymous 82

from Thiruvananthapuram, Kerala

Mar 18, 2019

Same incident happened to me on 9 march, 2019.. At 4:34 pm nine unauthorized transactions happened from my account by itunes.com debiting 10, 606.16 rupees without any otp. The card got blocked automatically after those transactions.. I dont have an iphone. I have submitted my documents. But still didn't get my temporary credit... Again on 14 march at 4:34pm itunes.com tried to debit 966 rupees twice but as my card is blocked, the transactions couldn't happen.. Hope the axis bank resolves this issue of itunes.com and refund our money back as soon as possible orelse they are gonna lose the trust of the customers.. They said it takes 30 days to investigate but i hope they resolve this much sooner.

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Axis Bank Customer Care's response, Mar 18, 2019

Verified Support

Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank

A

adarsh85470

from kollam, Kerala

Apr 1, 2022

for me also same issue happens money is going to apple services. Even without otp cash is debited with in 2 minute 29, 100, 300, 400 rs debited. For luck i noticed and blocked the card. So only 3 transaction is completed. later 3 more transaction is initiated by someone after blocking, at that time otp received which is of very large amount of 400, 100, 5000. This much case reported means this an issue related to bank security not the customers. I tried to contact the time cash initiated but customer support is only available from 8am to 8 pm. Morning. I contacted customer care they are not able to register complaint because of server issue they can' t even register complaint after some time by noting down the issue. I ask about the issue, customer care executive told me that i shared my card details with someone. She is behaving as issue is only ours. There are security issue in axis bank account.

Axis bank is the worst bank with worst service and looting customers. Get lost you looters(unnecessary service charge cutting etc).

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I received a call from axis bank on 4th march 2019. They told me that it was for card protection.. With out my permission they took my 1899rs from my debit card.. And i called to axis bank they told me this is anathor service.. So we cant help u.

I just want to deactivate this service and refund the money.. Otherwise. I will also no more as axis bank customer.. Thanks..

Apr 12, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2019

Axis Bank Customer Care's response Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.

Mar 08, 2019

Updated by Hpatil Registered contact number : [protected]

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Mar 8, 2019

Dear Harish,

Greetings from OneAssist!!!

We are sorry to see you go. As per the telephonic conversation, your membership is cancelled vide Service Request number 4041279. The refund of Rs.1899 will be processed to your account within 5 - 7 working days.

Hope this resolves your issue.

Regards

Team OneAssist

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Address: Mysore, Karnataka, 570023

Hello axis bank dispute resolution team,

Please let me know why the amount has been deducted and who they are, i just verified in my google pay account, no balance is there, but this amount also deducted, let me know soon, i will waiting,

It's showing - ecom pur/google paymen/navi mumbai/06031

And also more thing why frequently you are deducting some unspecific amount from account as consolidated charges.

Apr 12, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2019

Axis Bank Customer Care's response Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2w3bFVE Regards, Team Axis Bank.

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Address: G,104,Pramukh Pride,Behind Pratik Mall,Randesan,Gandhinagar,382007

Respected sir
I have saving account in axis bank last 15 years old
Bank alloted a debit card and other facility are satisfied but last 3 years banking facility are problematic banking charges and other hidden charges are not satisfied and dual time debit by bank in my account
Please help me and returned bank charges (Debit dual time) by bank
Bank acc no:-[protected]
Debit card charges dual time:-rs 590 (Date:-26/09/2018)
Rs 590 (Date:-22/11/2018)
Account holder name: sandipkumar parshottambhai patel
Mo no: [protected]
Email id:[protected]@gmail.com

Apr 12, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2019

Axis Bank Customer Care's response Hi, thank you for your valuable time when we contacted you today. We are looking into the concern raised by you and will get back to you at the earliest. Sorry for the trouble. Regards, Team Axis bank.

Verified Support

Mar 12, 2019

Axis Bank Customer Care's response Hi, we understand that our bank official had contacted you and addressed your concern regarding Debit Card charges. Please rate your experience on the service offered to you in the referred matter, at the following link: https://bit.ly/2qDNV5q. Regards, Team Axis Bank.

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Hello team,

Sorry, i'm unable to find a customer care email id on your website, this is in regards to credit card settlement. I can pay 20% of my outstanding bill amount. I shall clear the same within the next 10 business days. More than 20% is not affordable from my end. Kindly understand my situation and help me settle this amicably within the next few days.

Awaiting your next step for final settlement of the credit card and closure.

Thank you.

Apr 8, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2019

Axis Bank Customer Care's response Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.

Mar 13, 2019

Updated by A26 [protected]@gmail.com

Above email ID is registered with Axis bank.

Mar 14, 2019

Updated by A26 Hello Team,

I still haven't received any update from Axis Bank. Please update ASAP

Regards,
Adithi

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A

A26

Mar 8, 2019

Please contact me on [protected]@gmail.com which is registered email ID for my credit card.

Thank you.

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Axis Bank Customer Care's response, Mar 8, 2019

Verified Support

Hi, we are here to help! Please get in touch with our phone banking team on 1-860-419-5555/1-860-500-5555. For further assistance, please DM us your registered contact details. Regards, Team Axis Bank.

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Address: Coimbatore, Tamil Nadu

I have my saving account with axis bank ([protected]
) in thondamuthur branch i could not maintain minimum balance due to some personal reason, but bank did not notify me and charged like rs 4, 300 recently and they treated me like to close the bank, whatever the charges the bank should inform before charging but i was not informed, no negative balance shown on my account. I wanted to use my axis bank after 2 or 3 years and there...

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Axis Bank Complaints & Reviews

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Axis Bank reviews & complaints page 276

kindly request to take action get my crop insurance

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processing fee wrongly charged @1% instead of 0.5%in 918030058863834

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multiple unauthorised nauthorised transactions in my bank account towards itunes.com

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regarding credit card settlement due to very hard time.

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just refund my consolidated charges

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credit card application process

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requirement of minimum balance in my priority savings bank

refund of unauthorized transaction

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refund of duplicate transaction on forex card

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asap account issue

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lien amount enquiry

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deactivation of eccp assistance service

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bank mandate charges deducted

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last month I went to branch for some personal information to change

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fraudulent transactions done from my bank account to itunes

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to cancel of one assist service

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amount of rs 330 has been deducted from unknown reason

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dual debitcard charges debit by bank

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credit card settlement and closure

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charge for not maintaining minimum balance

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