Axis Bank Complaints & Reviews

Hi,
I requested axis bank teppakulam branch in madurai to open a tax saver fd on beginning of jan 2019 with option to payout interest on monthly or quarterly basis. But they have technical issue (Software bug in the system) and fd was opened wrongly with the option for payout on maturity which is not what i want.

The branch said that they will sort this issue and change back to the scheme that i asked for, in a week or so. Now it about 2 months and no progress on the change.

After repeated followups, there is no proper answer from branch and from axis bank support which is very annoying. They dont handle customers with proper response. Also they dont give any timeline of when this problem will solved. So we need to assume it may take years. Its now more than 2 months and there is no solution. I loose my interest amount. When i requested to close the fd account, they say there is not option to close. So my money has been locked by them.

Thanks
Dinakaran r

Hi
I have a refund of rs1483 from myntra which was processed long back but hasn’t reflected in my account yet.
Customer care not supporting
Reference number-74056639053905106565137
I had a word with myntra and they have sent me mail regarding the amount being initiated and the reference number.
It was processed on 28 feb but why isn’t is reflecting in my account. I tried calling customer care but they aren’t supporting.

I made a transaction for 500 through google pay app on 3rd february 2019. The transaction declined but money debited. I raised a complaint in google pay app and received following message "hi! Your query with reference id [protected] pertaining to transaction id null has been raised successfully." but i have not received any solution yet.

The transaction in google pay app. And the upi id is provided by axis bank. Upi id is inba. [protected]@okaxis

Dear sir/madam,

I need to settle my credit card as i am unable to pay its complete outstanding due to some medical urgencies. I would like to requested you to please allowed me to make payment 60% of total overdue so that i can get rid of this card and its interest.

I will make the payment within 4 business working days after receiving confirmation from your side.

Thanks!

I went to axisbank to add money into my account. I when my number came the cashier told me to add my money throuh nearest axisatm, i told her that i will not go. Then she told me that i have to stand in queue for 30 minutes then i asked her name, she didnot give her name and then his sir called me and argued with me. I couldnt add my money to my axis bank account because of the rudely behaviour of cashier.

Respected sir/madam i am being harassed by collection agency of axis bank credit card team wherein everyday i am getting multiple calls asking to pay my debt which i am not able to at this point due to financial difficulty however i have informed them that they can charge me the interest till the time i am able to pay off which would be not too long from now and if that effects my cibil score then that's my loss which i myself don't want it so i have explained it to them still they keep calling me and my family and friends... I don't know how they got contact details of my friends and family but this is breach of privacy and obstruction of many rights that i have that are granted to me by the constitution of india... Please look into this matter and help me
+[protected] contact number of the person that is harassing me and he does not even know how to behave.

I got a call from an axis bank employee regarding credit card.. He told his name as santosh shelake. I politely told them that i don't have any requirements but he just shouted and hung up..
I have told so many times that i dont need your credit card but still you people call and with that much of attitude..
First learn how to speak with customers..
Why do you i hire such people.

Hi,

1000 rupees got deducted from my savings account which is linked to credit card. Even the customer service is not responding properly. This was not the first time. Really worst service i had ever seen.

The bank has deducted the money from my saving account without any reason, however i have paid my credit cart payment before the due date.

I paid the 3891.45 on 4/03/2019, 10.30am.

Here is message from axis:

Dear customer, payment received for amount of rs 3891.45 for creditcard number xxxx5025 on 04-mar-19

(I had done payment before due date) although they deduct 1000rs from my saving account here is message

Hello! Your a/c no. 496919 has been debited by rs. 5068 on 04mar19. The a/c balance is rs. 34201.67. Info: brn-card payment. Call [protected] (If in india) if you have not done this transaction.

This is not my first time experience with axis, last time few months ago when i face this issue, i called them and they told me don't worry your payment will credited soon... (My question is then why they wrongly deducted amount from my account)

I request take a look on this issue and resolved asap... I'm also going to report this issue at indian gov. Complain site (https://consumerhelpline.gov.in/)

Wasim m.

Respected sir,

I c. Prem kumar from tirupati. On (26/02/2019) i receive one message at early morning 2 19 am that my credit card is used. But i am not used the credit. So bank automatically block my card.. Thanks for that, so i request you to please resolve this credit card fraud case at earliest, i am total upset with this transcation. During transcation time i have not received any single sms from your end. This is totally mental harassment to me. Please check these transcation and do needful.

Thank you.

Name : c. Prem kumar

Card details:-4641*1617

The details of the transaction are below

Respected sir/madam,

Applicant name: naveen raghu. R

Last two years back l get agri loan from axis bank pattukkottai branch, last year 15/11/2018 due to gaja cyclone affected my all property (Land and home), in my all property will insured when i take agri loan from axis bank, every year without my knowledge renew the crop insurance premium and charge extra fees from loan account, for past 90 days i visited my near axis bank to claim my insurance amount they are not responding, nearly 3 month gone, i can't get any information from the bank, kindly request to consider my request and take action to get insurance amount as soon as possible..

I am a client of axis bank for the past five years and hold a savings account in your gangavathi branch. And i am using online banking. I had applied for issue of a forex-card for my savings account on 2018. My forex card update in other person account. I need to update in my account. Bcoz of that i hate axis bank no response or valve costumer

I am sad to say that despite making calls to your branch and to the customer-care toll-free numbers; there has been no response of my forex-card till date. My account details are:

Name: saddam husen
Account no: [protected]
Type of account: savings
I request you to look into my case and help me receive my forex-card at the earliest and oblige.

Dear sir.
My name is nityanand jayram hubbare, i have opened online asap zero balance account in axis bank, branch basavakalyan, a/c no-[protected], ifsc code - utib0001549, i'm suffering a problem with my given a/c number passbook & debit card, i required my atm & passbook for this i visited my home branch 5time, they r not giving me proper response and still not providing me my atm card & passbook.
So that i requesting you to resolve my above mentioned problem.
Thanking you
Nityanand jh

I go to axis bank sadhir branch (Utib0002445) to deposit some case in my relatives accounts for his father's heart treatment. Branch manager refuses to deposit money and said that i am telling lie to her very rudely. This is quite wrong that without any proof why she says that i am wrong. I was depositing money with all documents. This is not the way to talk when someone's relative was in the hospital.

Hi,

I have put neft trabsfer request on 1st march 2.47 pm for ₹1500. My account has been debited instantly but amount is not credited to beneficiary.
Status of transaction is : your a/c has been debited and neft request has been posted to rbi.
Receipt no: 3e60373j9053
Utr : axmb[protected]

Mobile number :[protected]
My email id is debajit. [protected]@gmail.com...

I hereby wish to confirm that i am opting out from oneassist and the same was communicated to you. However amount was auto deducted. I just don't want the subscription and please cancel my subscription for my axis master card ending with 5677. It has been noticed that the money already been charged @1899 for the same.
Hence, cancel the subscription and refund the same into my account. Axis bank customer id:[protected], oneassist relationship no. Is 3518649. I am waiting for confirmation of delation of this service and also refund the money @1899.

I did a neft transaction today at 2.34 pm (01/03/2019) from axis bank mobile app to my canara bank account for rs.13500.
Amount got debited and its not credited to my canara bank account but it is showing a status "amount debited and neft request has been posted to rbi".

Details:
Name: vimalraj
Utr no. Axmb[protected]
Receipt no. Zgqqfp938107

Yesterday I used my axis debitcard for transaction at a SBI atm but when I tried to withdraw the money my transaction failed but I got a message from axis bank saying Rs 2000 was debited from my account. I tried withdrawing again and the same thing happened so altogether Rs 4000 was debited from my account but I could not withdraw any money from the atm.It's already been 24 hours so when will it get credited back to my account?

I am using the axis bank neo credit card which end with 3685 as i am having the outstanding of total 35000 which i am not able to pay due to financial reason as untill now i paid the amount of 7500 on 12th feb 2019 so its request kindly settle my credit card bill as i am able to pay atleast minimum amount and want a settlelment from bank so kindly let me know what i can do for this and i am satisfy with the service of the bank and want to give good feedback as bank team is very professional but as i am not able to pay the whole amount as i could able to pay the 30% amount of my due with 6 to 7 days if its possible and as soon as i will get confirmation from your side.
Kindly grant me the approval as i am not able to pay the whole amount.
I am sincerely obliged to you for your help and corporation and i appreciate the whole procedure of axis bank.

Thank you.

I had visited axis bank, banashankari 3rd stage branch for updating my aadhar details.

1. The executive was so slow that it took me 2 hours to update just 2 fields.
2. Firstly, they did not have the necessary system up and running even after confirming my appointment.
3. Next, the executive assigned for aadhar updation was constantly being bombarded by other staff with thier queries and kept on disturbing him even when a customer was seated in front of him and in between a service transaction.
4. He took close to 30 minutes just to say that he will be serving my request in another 5 minutes.
5. I'm not sure if he was well informed about handling the system application that handled aadhar. He kept on making mistakes and rework was required.
6. Lastly, the challan for paying the service fee had to be updated with specific account number and name. There is nowhere a mention of this in the bank and the executive had photographed the challan format on his mobile. I was turned off the first time by the cashier for incorrect challan filling. When i questioned the executive who had served me, he then shows this photograph on his mobile and asks me to fill appropriately.

So, in all, 2 hours of my time wasted for nothing. I also had taken my kids for a fresh application. I just wanted to get out of this bank and let go of my kids' aadhar enrollment.

Very pathetic branch. Extremely dissatisfied.

I am very dissatisfied with your third class service. Every month you put my account balance in negative (This time -4586). You don't care about people hard earned money and do fraud with people's.

This things happen again and again. Now i want my account balance clear (No negative balance). If you can't assist me in positive manner then i have to raise a complaint in banking ombudsman.

And i never suggest anyone...