Axis Bank Complaints & Reviews

Last 1 month i had to visited axis bank branch virar gokul township. I went for name change in account. They have changed my name but not signature.
Every time they say it tomorrow will be done.
Same process has done in hdfc account only 4 working days.
Very bad service branch, still not resolve my issue. The guys name is who handle my request.

Vinod gehlot

There have been 8 transactions from my bank account to iTunes on March 2, 2019. I have not authorized these transactions by any means. I also did not receive any message or mail before these transactions could be done.
Kindly look into this and I would like my refund.
The amount debited was around Rs.6900 approx.
Card dispute form has been submitted for the same.

I received a call from axis bank on 4th march 2019. They told me that it was for card protection.. With out my permission they took my 1899rs from my debit card.. And i called to axis bank they told me this is anathor service.. So we cant help u.

I just want to deactivate this service and refund the money.. Otherwise. I will also no more as axis bank customer.. Thanks..

Hello axis bank dispute resolution team,

Please let me know why the amount has been deducted and who they are, i just verified in my google pay account, no balance is there, but this amount also deducted, let me know soon, i will waiting,

It's showing - ecom pur/google paymen/navi mumbai/06031

And also more thing why frequently you are deducting some unspecific amount from account as consolidated charges.

Respected sir
I have saving account in axis bank last 15 years old
Bank alloted a debit card and other facility are satisfied but last 3 years banking facility are problematic banking charges and other hidden charges are not satisfied and dual time debit by bank in my account
Please help me and returned bank charges (Debit dual time) by bank
Bank acc no:-[protected]
Debit card charges dual time:-rs 590 (Date:-26/09/2018)
Rs 590 (Date:-22/11/2018)
Account holder name: sandipkumar parshottambhai patel
Mo no: [protected]
Email id:[protected]@gmail.com

Hello team,

Sorry, i'm unable to find a customer care email id on your website, this is in regards to credit card settlement. I can pay 20% of my outstanding bill amount. I shall clear the same within the next 10 business days. More than 20% is not affordable from my end. Kindly understand my situation and help me settle this amicably within the next few days.

Awaiting your next step for final settlement of...

I have my saving account with axis bank ([protected]
) in thondamuthur branch i could not maintain minimum balance due to some personal reason, but bank did not notify me and charged like rs 4, 300 recently and they treated me like to close the bank, whatever the charges the bank should inform before charging but i was not informed, no negative balance shown on my account. I wanted to use my axis bank after 2 or 3 years and there...

In oct month i purchased one product from flipkart on emis using an axis bank credit card and as per the order, i have to pay for one product only but axis bank has started to deduct money for 3 products for last 4 months. Yes, in oct month i did three orders but i already cancelled 2 orders immediately and got refund from the flipkart so axis bank also got their money refunded. Now, what bank did here, they converted my cancelled orders into emis and every month they have started to deduct money from my axis bank saving account without confirming to me. So, i called axis bank credit card customer care, but every time when i call customer care then the first worst thing i faced, no one is responding the call immediately however i waited for long time to speak with them, i tried 4-5 times to talk with them. I explained the whole situation with them and also requested them to stop emis of cancelled orders & refund the amount which they have deducted but still they continuously deducting the emis from my saving account. One more thing, i personally visited axis bank credit card department, ambavadi & axis bank, mansi circle branch in ahmedabad but i didn't get the solution. No one is taking serious interest in problem which i am facing.

I am attaching the statement of credit card, please check.in that, you will notice one product has multiple entries with same amount of installment & highlighted the entries of cancelled orders.

Please help me to get refund (Including principal, gst and interest amount) from axis bank. They deducted total 4 installments of 2 products.

Details of 2 cancelled orders:

1. Rs. 19920 ref# 8982911
2. Rs. 18659 ref# 8943284

Hi,
I requested axis bank teppakulam branch in madurai to open a tax saver fd on beginning of jan 2019 with option to payout interest on monthly or quarterly basis. But they have technical issue (Software bug in the system) and fd was opened wrongly with the option for payout on maturity which is not what i want.

The branch said that they will sort this issue and change back to the scheme that i asked for, in a week or so. Now it about 2 months and no progress on the change.

After repeated followups, there is no proper answer from branch and from axis bank support which is very annoying. They dont handle customers with proper response. Also they dont give any timeline of when this problem will solved. So we need to assume it may take years. Its now more than 2 months and there is no solution. I loose my interest amount. When i requested to close the fd account, they say there is not option to close. So my money has been locked by them.

Thanks
Dinakaran r

Hi
I have a refund of rs1483 from myntra which was processed long back but hasn’t reflected in my account yet.
Customer care not supporting
Reference number-74056639053905106565137
I had a word with myntra and they have sent me mail regarding the amount being initiated and the reference number.
It was processed on 28 feb but why isn’t is reflecting in my account. I tried calling customer care but they aren’t supporting.

I made a transaction for 500 through google pay app on 3rd february 2019. The transaction declined but money debited. I raised a complaint in google pay app and received following message "hi! Your query with reference id [protected] pertaining to transaction id null has been raised successfully." but i have not received any solution yet.

The transaction in google pay app. And the upi id is provided by axis bank. Upi id is inba. [protected]@okaxis

Dear sir/madam,

I need to settle my credit card as i am unable to pay its complete outstanding due to some medical urgencies. I would like to requested you to please allowed me to make payment 60% of total overdue so that i can get rid of this card and its interest.

I will make the payment within 4 business working days after receiving confirmation from your side.

Thanks!

I went to axisbank to add money into my account. I when my number came the cashier told me to add my money throuh nearest axisatm, i told her that i will not go. Then she told me that i have to stand in queue for 30 minutes then i asked her name, she didnot give her name and then his sir called me and argued with me. I couldnt add my money to my axis bank account because of the rudely behaviour of cashier.

Respected sir/madam i am being harassed by collection agency of axis bank credit card team wherein everyday i am getting multiple calls asking to pay my debt which i am not able to at this point due to financial difficulty however i have informed them that they can charge me the interest till the time i am able to pay off which would be not too long from now and if that effects my cibil score then that's my loss which i myself don't want it so i have explained it to them still they keep calling me and my family and friends... I don't know how they got contact details of my friends and family but this is breach of privacy and obstruction of many rights that i have that are granted to me by the constitution of india... Please look into this matter and help me
+[protected] contact number of the person that is harassing me and he does not even know how to behave.

I got a call from an axis bank employee regarding credit card.. He told his name as santosh shelake. I politely told them that i don't have any requirements but he just shouted and hung up..
I have told so many times that i dont need your credit card but still you people call and with that much of attitude..
First learn how to speak with customers..
Why do you i hire such people.

Hi,

1000 rupees got deducted from my savings account which is linked to credit card. Even the customer service is not responding properly. This was not the first time. Really worst service i had ever seen.

The bank has deducted the money from my saving account without any reason, however i have paid my credit cart payment before the due date.

I paid the 3891.45 on 4/03/2019, 10.30am.

Here is message from axis:

Dear customer, payment received for amount of rs 3891.45 for creditcard number xxxx5025 on 04-mar-19

(I had done payment before due date) although they deduct 1000rs from my saving account here is message

Hello! Your a/c no. 496919 has been debited by rs. 5068 on 04mar19. The a/c balance is rs. 34201.67. Info: brn-card payment. Call [protected] (If in india) if you have not done this transaction.

This is not my first time experience with axis, last time few months ago when i face this issue, i called them and they told me don't worry your payment will credited soon... (My question is then why they wrongly deducted amount from my account)

I request take a look on this issue and resolved asap... I'm also going to report this issue at indian gov. Complain site (https://consumerhelpline.gov.in/)

Wasim m.

Respected sir,

I c. Prem kumar from tirupati. On (26/02/2019) i receive one message at early morning 2 19 am that my credit card is used. But i am not used the credit. So bank automatically block my card.. Thanks for that, so i request you to please resolve this credit card fraud case at earliest, i am total upset with this transcation. During transcation time i have not received any single sms from your end. This is totally mental harassment to me. Please check these transcation and do needful.

Thank you.

Name : c. Prem kumar

Card details:-4641*1617

The details of the transaction are below

Respected sir/madam,

Applicant name: naveen raghu. R

Last two years back l get agri loan from axis bank pattukkottai branch, last year 15/11/2018 due to gaja cyclone affected my all property (Land and home), in my all property will insured when i take agri loan from axis bank, every year without my knowledge renew the crop insurance premium and charge extra fees from loan account, for past 90 days i visited my near axis bank to claim my insurance amount they are not responding, nearly 3 month gone, i can't get any information from the bank, kindly request to consider my request and take action to get insurance amount as soon as possible..

I am a client of axis bank for the past five years and hold a savings account in your gangavathi branch. And i am using online banking. I had applied for issue of a forex-card for my savings account on 2018. My forex card update in other person account. I need to update in my account. Bcoz of that i hate axis bank no response or valve costumer

I am sad to say that despite making calls to your branch and to the customer-care toll-free numbers; there has been no response of my forex-card till date. My account details are:

Name: saddam husen
Account no: [protected]
Type of account: savings
I request you to look into my case and help me receive my forex-card at the earliest and oblige.

Dear sir.
My name is nityanand jayram hubbare, i have opened online asap zero balance account in axis bank, branch basavakalyan, a/c no-[protected], ifsc code - utib0001549, i'm suffering a problem with my given a/c number passbook & debit card, i required my atm & passbook for this i visited my home branch 5time, they r not giving me proper response and still not providing me my atm card & passbook.
So that i requesting you to resolve my above mentioned problem.
Thanking you
Nityanand jh