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Axis Bank Complaints & Reviews

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Updated: Jul 18, 2026
Complaints 13017
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Axis Bank reviews & complaints page 277

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S
Sami Sheikh
from Saharanpur, Uttar Pradesh
Apr 3, 2019
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Address: Udaipur, Rajasthan, 313001

Hi axis bank corporate team,

I have done an imps transaction on 1 st april 2019 from axis bank corporate account number [protected] of mewar innovations services private limited to another bank account for salary transfer, of amount 56000/-, but it's still not credited into beneficiary account. The amount and transaction fees are already deducted from the mentioned account. The reference id of the transaction is[protected]. I request you to plz initiate the transaction asap.

Thanks & regards,

Sami sheikh.
Director
Mewar innovations services pvt. Ltd.
May 4, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2019
Axis Bank Customer Care's response
Hi, we understand the inconvenience you have faced. Failed transactions are automatically credited back into your account on the same day. Should this credit not happen, do share details with us on this secure link https://bit.ly/2Na7gH8 so that we can resolve it at the earliest. Thanks and regards, Team Axis Bank
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    sundeep bhat
    Apr 3, 2019
    Resolved
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    Resolved

    I have called many times from past around 6 months for the statement of credit card but not received till now. I require and requested for the physical copy which every time i get promised but not receive. This is pathetic and makes worry about the money and transpiracy.
    Call centre people are hell and not fulfilled there promise. Kindly look into this
    May 8, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 03, 2019
    Axis Bank Customer Care's response
    Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank
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      Agt007
      Apr 2, 2019
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      Dear Team,

      My Customer ID:[protected] and Loan account number: PPR[protected]

      I have currently to pay the past 3 EMIs as per due which I was unable to pay due to death in family and out of work.

      I have been contacted for recovery by your bank/recovery agent and have informed them recently that the payment shall be made post 12th of this month. Still, they are bothering my parents and other family members, threatening me for reaching to neighborhood and defaming me socially. They are causing harassment continuesly without caring about anything.

      I understand the liabilities of repayment of loan but still I also understand my and family rights to keep the privacy and dafulter regulations as released by RBI guidelines, as per which this all is unconstitutional and hence I request to kindly intimate the authorities to stop such harassment and trouble immediately.
      Axis Bank customer support has been notified about the posted complaint.
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        N
        nitinrupani
        from Delhi, Delhi
        Apr 2, 2019
        Resolved
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        Address: AXIS BANK GURGAON, 122017

        On 19th october 2018 by mistake i had made two transaction of rs.5, 000/- each to future pay wallet, then i contacted axis bank for reversal of one transaction and report to future pay also. On 24th october`18 i got temp credit from axis credit card and simultaneously by future pay wallet was also debited by future pay on 10th nov`18 but on 12th december 18 axis credit card reversed my temp credit then i again raise the issue and after so much followup i got credit on 3rd jan`19 but axis credit card again debited me the inr5, 000 on 20th march`19. I had provided all supporting (My future pay wallet statement) in which it was clearly mentioned that future pay debited me on 10th nov`18. I am not able to understand why axis bank not able to understand my concern and debiting me again and again after providing all supporting documents to you.
        May 13, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 02, 2019
        Axis Bank Customer Care's response
        Hi, we request you to visit the following link: https://bit.ly/2us5Gcb and raise a dispute. Sorry for the trouble. Regards, Team Axis Bank.
        Verified Support
        Apr 03, 2019
        Axis Bank Customer Care's response
        Hi, we have tried reaching you today, however, the call went unanswered. As per service request number 50165572 we are unable to take up the concern further since referred documents have not been received. Regards, Team Axis bank
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          H
          henloy77
          Apr 2, 2019
          Resolved
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          Address: Borivsli west, Mumbai City, Maharashtra

          I tried to open an nro acc with axis bank. I live in the us and have been trying to open an nro account with them for the past 2 months. The service is painful and slow. It is even worse than government services. The account opening department is one of the worst i have ever encountered. It’s like they don’t care about the customer. I had to spend my own money to get all the necessary documents and get them notarized. They almost didn’t make it to them in india due to the incompetence of the account opening team who had made an error in the information for the courier to transfer my documents. It took them about a month to get the documents from the courier company in delhi to mumbai. This was only i intervened after a couple of weeks of sending the documents. Even after getting the document and assuring me that the account will be opened in a few days after receiving the documents the account has still not been opened and neither the branch or the account opening team are taking responsibility or giving me a status report. There are better options for banks and do not get fooled by all the outer appearances. I would say even before you think of axis bank you should consider a national bank. At least you know what you are getting into
          May 4, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 02, 2019
          Axis Bank Customer Care's response
          Hi, we are here to help! Please provide us with your registered contact number through a DM and we will get back shortly. Regards, Team Axis Bank.
          My number is +[protected]
          Axis Bank Customer Care's response, Apr 3, 2019
          Verified Support
          Hi, we are here to help. Please share the exact address of the Axis Bank branch via DM for us to check and assist you at the earliest. Regards, Team Axis Bank.
          I am having axis bank credit card, today i received message in which Without my knowledge axis bank credit card department deducted rs. 999 and made the payment to amazon prime membership which i never requested...
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            L
            Lakhan Thadani
            from Mumbai, Maharashtra
            Apr 2, 2019
            Resolved
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            Resolved

            Address: NAGPUR, 440017

            I have a saving account in axis bank, nagpur,
            But currently i live in amravati, so i go to gadge nagar branch atm machine on 01/04/2019 at 10.12 pm for cash deposit and my cash around 1500/- not accepted and machine got out of inconvinience and got hanged and notes was not there in manchine nor my account credited the money.
            Therefore i requested you too pls solve this transaction as soon as possible.
            My account no is ([protected]).
            Branch - axis bank, civil lines, nagpur.
            May 3, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 02, 2019
            Axis Bank Customer Care's response
            Hi, we are here to help! Here is a link that will help to address your concern - https://bit.ly/2FzXm2c Regards, Team Axis Bank.
            I don't know how to check customer ID in net banking system
            Good Day,

            I have moved out of India so not using my Axis Bank Credit Card since long time. Since i am outside india i am unable to reach to customer care representative through IVRS.

            Please suggest me a way to cancel the credit card through registered e-mail ID by writing to Axis Bank.

            Regards,
            Vishal Kumar
            Mob +[protected]
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              T
              Tcm Sankhla
              Apr 2, 2019
              Resolved
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              Resolved

              Address: Sujangarh churu rajasthan, Churu, Rajasthan, 331501

              Mera name tikam chand mali h sir mera axis bank ki sujangarh branch me gold loan karawaya hua h bank wale phone karate h kist jama karwavao or gold loan ki kisat online nahi hoti branch me jate h to cashier jama nahi leta h gard or cashier batmjiji karate h kuch bolte h to ipc 352 or 332 me aander karwa dunga
              30 km dur se aate h ji es matter pe uchit karwai chahata hu
              May 3, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 02, 2019
              Axis Bank Customer Care's response
              Hi, sorry for the inconvenience. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
              I have tried to change my address in the bank app..It wasn't possible so i went to the bank and it... yet the address has been not changed... Im hating the service if the bank..
              Hi,

              I have put neft trabsfer request on 25-mar-2019 for ₹1000 but my account has been debited and amount is not credited to beneficiary.
              Status of transaction is : your a/c has been debited and neft request has been posted to rbi.
              Receipt no: QNSN1M1L7644
              Utr : axmb[protected]

              My email id is amrintaj.[protected]@gmail.[protected]@gmail.com.
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                M
                Monica Mahajan
                Apr 2, 2019
                Resolved
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                Address: Ajit 22/12 Yamunanagar nigdi, 411044

                I open my saving bank account and deposited 10000 cheque into it as my account get activated i started getting msgs from bank about my cheques clearing status but when chque got cleared they didint informed me about it and deducted rs 270 from it without any msgs or any intimation and when i ask about my balance n clearance of cheque and about deducting my money without informing me the very rud employee of bank tell me to close my account.
                Veryyy poor communication... Veryy bad service
                May 6, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 02, 2019
                Axis Bank Customer Care's response
                Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
                Hi,

                I opened the Axis ASAP account and deposited Rs 2000 in it on 26 March. I got the message that account has been debited and Account Closure Proceeds to DD Acct. on 28 March. Where my money has been gone.
                Below are the details.

                Name- Saurabh Singh
                Account no: [protected]
                Mobile no: [protected]
                I daily deposit the cash in axis bank at Tohana Branch, but in between cashier is not take the cash by Queue, so i humble request to you that please take the action of cashier & solve this problem.
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                  lnt@
                  from Noida, Uttar Pradesh
                  Apr 2, 2019
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                  Resolved

                  Address: chawri bazar, New Delhi, Delhi, 110006

                  We have 2 current a/c in the name of lakshmisales corporation and laxminarayan tradex pvt ltd having ac no [protected] and [protected] respectively. And 7 saving ac of my all family members
                  With deferent names in your respected bank in krishna nagar branch.
                  Our company office at chawari market there for we generally goes to chawri bazar branch which is very close to us.
                  Mr. Rohit jain and diwakar choudhary are the employee in your chawri bazar branch they offer us to change all our accounts in chawari bazar branch but
                  We refuse to change the address as their is no forex trading in this branch and now they refuse to do our work by saying go in your home branch.
                  Please suggest us what we should do now?.
                  May 6, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 02, 2019
                  Axis Bank Customer Care's response
                  Hi, thank you for your valuable time when we contacted you today. We wish to inform you that we are looking into the concern raised by you and will get back to you at the earliest. Sorry for the trouble. Regards, Team Axis Bank.
                  Verified Support
                  Apr 04, 2019
                  Axis Bank Customer Care's response
                  Hi, sorry for the delay. Please be assured that we are looking into your concern and will get back to you shortly. Regards, Team Axis Bank
                  Verified Support
                  Apr 05, 2019
                  Axis Bank Customer Care's response
                  Hi, we understand that our bank official had contacted you and addressed your concern. Regards, Team Axis Bank.
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                    M
                    MUTHUMANI KUMAR
                    from Chennai, Tamil Nadu
                    Apr 2, 2019
                    Resolved
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                    Resolved

                    Address: 28/1, 2nd Flr, Thiru Nagar 5th Street, Vadapalani, Chennai, Tamil Nadu, 600026

                    Name : muthumani kumar
                    Axis bank a/c no : [protected]
                    Transaction date : 02 apr 2019
                    Amount : inr 4, 715.00
                    Transaction description 1 : upi/p2a/[protected]/[protected]
                    Transaction description 1 : upi/p2a/[protected]/[protected]
                    My reg. Mobilr : [protected]

                    Dear sir,

                    Bhim upi fund transfer from my axis account on 02.04.2019 to
                    [protected]@paytm in two transaction

                    Amount debit in my axis bank account but still not credit in my account

                    I enclosed transaction proof

                    Please help me as soon as possible
                    May 6, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 02, 2019
                    Axis Bank Customer Care's response
                    Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2LfvI8a Regards, Team Axis Bank.
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                      Paru Parameshwari
                      from Hyderabad, Telangana
                      Apr 4, 2019
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                      Address: hyderabad,telangana, Hyderabad, Telangana

                      At[protected] iam not done any transaction. but my ac is debited with 1357.00 RS. Even i dont have any messages from bank for the deduction of the money. so please tell me why my account was debited? i need my money as a refund.
                      i was so angry about this mistake. i need money very badly. so please solve my problem as soon as possible. its my request
                      Axis Bank customer support has been notified about the posted complaint.
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                        V
                        Vishal Patil Jeughale
                        from Pune, Maharashtra
                        Apr 2, 2019
                        Resolved
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                        Address: koregaon park pune, Pune, Maharashtra, 411014

                        Axis bank collection agency has mindless people who all are bloody # female those who not able to speak or treat customer in proper way they does not have even seance how to handle customer if customer has telling the issue but they are calling like weird language. I would like to tel to all people who will b applying personal loan with axis bank please do not go with the axis bank.
                        Today i got call from ms afrin she was spoke like criminal. Soon i will put this issue in to news paper if axis bank will fail to take action against her. She is bloody # like she was talking this is the word is not enough about her.
                        May 6, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 03, 2019
                        Axis Bank Customer Care's response
                        Hi, sorry for the inconvenience. Please DM us your registered contact number along with the number from which you have received calls and we will get back shortly. Regards, Team Axis Bank
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                          W.A.Momin
                          from Ahmedabad, Gujarat
                          Apr 1, 2019
                          Resolved
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                          Resolved

                          Address: 380052

                          Hi

                          My axis bank atm debit card has been blocked without any caution message. I was using freecharge online services to recharge my mobile balance, axis bank blocked my card without any reason and sent a message to me that your...

                          Your axis bank card # us blocked for internet transactions due to incorrect password. To unblock it, sms opnlast 4 digit of card & send it to 5676798.

                          I have send mail but mail didn't sent due to axis bank's worst internet services. They might have some internal server issue.

                          I have often face these types of problem with axis bank, and the main problem is when we need urgent online transaction, this type of nonsense always they did.

                          Please resolve this issue asap...

                          Wasim charoliya
                          Apr 4, 2019
                          Complaint marked as Resolved 
                          My issue has been solved - Thanks
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 01, 2019
                          Axis Bank Customer Care's response
                          Hi, sorry for the inconvenience. We are here to help! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
                          Apr 02, 2019
                          Updated by W.A.Momin
                          Hi Axis Bank

                          Here is my registered contact number: +91 [protected] (Ahmedabad)

                          Name: Wasim Charoliya
                          Location: Ahmedabad
                          Branch: Relief Road
                          Hi

                          My axis bank credit card has been blocked without any caution message. I was using freecharge online services to recharge my mobile balance, axis bank blocked my card without any reason and sent a message to me that your...

                          Your axis bank card # us blocked for internet transactions due to incorrect password. To unblock it, sms opnlast 4 digit of card & send it to 5676798.

                          I have send mail but mail didn't sent due to axis bank's worst internet services. They might have some internal server issue.

                          I have often face these types of problem with axis bank, and the main problem is when we need urgent online transaction, this type of nonsense always they did.

                          Please resolve this issue asap..
                          And my registration no is [protected]
                          My axis bank atm debit card has been blocked and sent a message to me that your...

                          Your axis bank card # us blocked for internet transactions due to incorrect password. To unblock it, sms opnlast 4 digit of card & send it to 5676798.

                          I have send SMS but i have recive a reply "service is expired"
                          I have often face these types of problem with axis bank, and the main problem is when we need urgent online transaction, this type of nonsense always they did.

                          Please resolve this issue asap...
                          My Registerd Mobile No is. [protected]
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                            Debadatta kathar
                            from Bengaluru, Karnataka
                            Apr 1, 2019
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                            Address: 560037

                            Rs 590 have been deducted from my account as consolidated charges. And axis bank internet banking is also not opening. I want my deducted amount back to my account. Very poor service from axis bank. I have maintained the balance of rs 10000, but still they have deducted. I had got a message to maintain 10000 rs till within the end of march, before that i had maintained but still they deducted the amount. Very unsatisfied with axis bank. Their mobile banking app is also not working.
                            May 4, 2019
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 01, 2019
                            Axis Bank Customer Care's response
                            Hi, sorry for the inconvenience. We are here to help! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
                            Sir I transfer money to a wrong number through paytm and he did not give the fund back he did not pick up the phone calls
                            Muhammed Nazarudheen's reply, Mar 30, 2019
                            Wrong transaction
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                              01512466844
                              from Narayangarh, Haryana
                              Mar 30, 2019
                              Resolved
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                              Resolved

                              Address: Vill - Jeora, 174031

                              I, som lal sharma, saving bank account holder no[protected]New delhi), submitted request to close my account on 27 nov 2017 at vasant kung branch of axis bank and account closed on 29 nov 2017. Dd/cheque for rs 10535 not received to me till date inspite of repeated request forwarded online/as well as telephonic message given to branch manager. Please online transfer the above amount with interest till date in my pnb ca no [protected] (Jhandutta/hamirpur) at the earliest to avoid legal action or moving to consumer form on the issue.
                              May 2, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 01, 2019
                              Axis Bank Customer Care's response
                              Hi, sorry for any inconvenience. Please provide us with your registered contact number through a DM and we will get back shortly. Regards, Team Axis Bank.
                              Verified Support
                              Apr 01, 2019
                              Axis Bank Customer Care's response
                              Hi, we request you to visit the home branch and collect the DD for the same. Regards, Team Axis Bank.
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                                Surabhi Nahata
                                Mar 30, 2019
                                Resolved
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                                Resolved

                                Sir
                                We make a payment on amazon through axis bank debit card then we cancelled the order with the amount 12990rs. And 10 days ago we process this. Amazon has make payment to ur bank but ur bank has not credit balancen my account and also not the customer service is responding... Its really ashemedful and disappointing that a reputed bank is doing these type of little mistake
                                May 6, 2019
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 01, 2019
                                Axis Bank Customer Care's response
                                Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2Na7gH8 Regards, Team Axis Bank.
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                                  User121
                                  from Indore, Madhya Pradesh
                                  Mar 30, 2019
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                                  Address: Indore, Madhya Pradesh, 452010

                                  This is suyash nayak, my complaint is about upi for my axis bank account.
                                  When i am linking my axis saving account with upi using any app like bhim, axis mobile banking app, google pay, phone pe and paytm through my registered mobile number its shows two bank account in axis bank even i have only one account with axis bank which is my salary account. Now i'm getting frustrated because of i this issue much time i had met with the branch manager of vijay nagar indore branch. But nothing happens they only say that we can't help you in this case & i have also e-mailed to their customer support team their system email i got which reply me that your issue will be resolved in 2 days but now 2 weeks ago nothing happened i am just waiting waiting & waiting. Who can help me in this please contact me. My mobile number is [protected]
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Basim Edathadathil
                                    Mar 29, 2019
                                    Resolved
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                                    Resolved

                                    Sir/madam, i have purchased credit card from axis bank on 25.03.2019.in 29.03.2019 i have received message from ecpp assistance for your credit card account debited 1, 649/- by ecpp assistance. Without my permission one assist charged 1649/- from my credit card account after that i have called one assist but no response, kindly cancel the insurance policy and refund the amount. Customer id[protected]
                                    May 2, 2019
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Mar 29, 2019
                                    Updated by Basim Edathadathil
                                    Sir,
                                    Kindly do the needful to cancel the insurance policy and refund the amount as soon as possible.
                                    Seeking your kind consideration on it.

                                    Thanking you,
                                    Basim

                                    Verified Support
                                    Mar 30, 2019
                                    Axis Bank Customer Care's response
                                    Hi, we thank you for bringing this to our notice and are looking into this as we are committed to the best possible service for our customers. We will update you with the status at the earliest. Regards, Team Axis Bank
                                    Verified Support
                                    Apr 01, 2019
                                    Axis Bank Customer Care's response
                                    Hi, we have checked and confirmed that we have forwarded your request for reversal and cancellation of the policy. The policy will be canceled with a refund will be processed within 7-8 working days. Regards, Team Axis Bank.
                                    Dear Basim,

                                    Greetings from OneAssist!!!

                                    We regret any inconvenience caused to you.

                                    We are unable to locate your account. Hence, request you to share your customer ID by emailing us at [protected]@oneassist.in.

                                    Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                                    Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

                                    Looking forward to hear from you.

                                    Regards

                                    Team OneAssist
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                                      suchi19feb
                                      Mar 29, 2019
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                                      I was selected for axis bank young bankers program june 2018 batch. We were asked to deposit caution money of rs 10000. I deposited the amount but due to some personal issues could not continue with the program. I notified the concerned person via email and asked how to get the caution money back. They sid that it'll be refunded after 4 months. But so many time has passed but i haven't yet received my money back. Emailed them a few times no response. I would just like to know how can i get my money back. I am attaching the receipt of the money deposited..
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Mar 31, 2019
                                      Updated by suchi19feb
                                      I just wanted to update that I received a fraud call this morning claiming to deposit the said amount in my account asking for my atm, pin etc.. just want to say to beware of such calls as the chances of getting trapped is pretty high
                                      Mar 31, 2019
                                      Updated by suchi19feb
                                      I just wanted to update that I received a fraud call this morning claiming to deposit the said amount in my account asking for my atm, pin etc.. just want to say to beware of such calls as the chances of getting trapped is pretty high
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                                        lnt@
                                        from Noida, Uttar Pradesh
                                        Mar 29, 2019
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                                        Resolved

                                        Address: SWASTHYA VIHAR, New Delhi, Delhi, 110092

                                        Monika singhal saving a/c holder
                                        A/c no - [protected]

                                        Vaibhav garg employee of axis bank swasthya vihar branch this guy has been given an application for changing the sighn and mobile no of saving a/c of monica singhal. On the date 5/10/2018. He has promised to me that this work will be done in 7 working days, we have given a complained letter to the manager of swasthya vihar branch for the same but still this work is pending we face problem in every cheque issued by us.

                                        Kindly solve my problem with preference
                                        May 6, 2019
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 29, 2019
                                        Axis Bank Customer Care's response
                                        Hi, thank you for your valuable time when we contacted you today. We wish to inform you that we are looking into the concern raised by you and will get back to you at the earliest. Sorry for the trouble. Regards, Team Axis bank
                                        Verified Support
                                        Apr 01, 2019
                                        Axis Bank Customer Care's response
                                        Hi, we understand that our bank official had contacted you and addressed your concern. Please rate your experience on the service offered to you in the referred matter, at the following link:https://www.research.net/r/Axis_Bank_Customer_Support. Regards, Team Axis Bank. Regards, Team Axis Bank.
                                        Verified Support
                                        Apr 04, 2019
                                        Axis Bank Customer Care's response
                                        Hi, please DM us the acknowledgment letter received from the branch to check and assist you further. Regards, Team Axis Bank.
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