Axis Bank Complaints & Reviews

Myself sunil and i am an ex employee of axis bank..
My a/c has been debit freeze from allmost 2 years.. They are saying that since i didn't serve notice period, my a/c has been freeze and if i pay dues, my a/c will be operated.. So, i went to my base branch i. E yeswanthpur, bangalore..
But, they are refusing to accept my deposit, without any reason..
The issue has been continously dragging without any proper response..
When i ask hr through mail, they will say to contact base branch and when i contact base branch they will say to contact hr...
Seriously, if for employees only they are doing like this and how they handle their customers..

Kindly atleast you give proper solutions to my problem, so that i can operate my a/c normally.

I’ve done a neft transaction to a person on 26 feb 2019. And i wanted to cancel the transaction. The next day at 6:00am when i was checking how cancel the amount was debited from my account at 6:20am. As per axis guidlines the amout has to be transferred in working hours only and as per rbi 8am was the time to process the amount. And the amount was not credited to that person. I called axis bank helpline they said the cannot do anything. When i asked that these are not working hours right now, still they said they cannot do anything. I want to know if the axis bank is bigger thn the rbi? I do have proof of everything, the call details and recording of customer care, the message of axis of balance deduction at 6:20 am and own statement of axis about neft transaction. I want my money back in my account anyhow.

Dear sir

A advocate of axis bank called me to settle the credit card dues. He said you have to make a payment of 18000 rupees and your account will be settled. I made a payment of 18000 rupees in september but then he refused to give me the settlement letter. His name is amit and his number is [protected]. Now i am getting calls from the bank to clear the due.

Kindly do the needful and arrange me a settlement letter.

Regards

Shekhar
[protected]

Sir,

I, v. Nagarana sarma, superintendent (Retired) ii additional junior civil judge's court, district court complex, kadapa-516001 ap., — now residing in
H-no.5-5-570/1&2 (Plot no.144) flat no.3 first floor, abhyudayanagar road no.9, near abhyudayanagar huda park, chinthalkunta, lb. Nagar, hyderabad-500074 submit that initially i opened aap zero balance account bearing sb account [protected] (Customer id[protected] through online. Later in order to get locker, i approached axis bank vanasthalipuram branch, and opened senior citizen account bank bearing no.[protected] with another customer id., later when i registered sb account in net banking with sb account no. [protected], there i found two sb accounts (1) [protected] (Customer id[protected] and [protected].

Further i submit that my fixed deposits are linked with [protected] and the interest payable on fixed deposits are being credited to sb. Account no. [protected].

Later minus balance of rs.50/- was shown against asap sb account no.[protected], then in order to avoid further unnecessary charges i requested at branch to close asap account no. [protected] and on their advise i deposited rs.100/- to meet the minus balance in that account and for closure of asap sb. Account no.[protected]. The bank officials tried their level best to close my asap sb. Account no. [protected], but invain.

Therefore, i hereby request you to do the needful in closure of my asap savings bank account no.[protected] as early as possible so as to avoid unnecessary charges payable on that account.

Expecting favourable action in closure of my asap savings bank account no. [protected] and a favourable reply at an early date.

Thanking you sir,
Yours faithfully,
V. Nagarana sarma, superintendent (Retired)
Ii additional junior civil judge's court, district court complex, kadapa-516001 ap.,
— now residing in
H-no.5-5-570/1&2 (Plot no.144) flat no.3 first floor,
Abhyudayanagar road no.9, near abhyudayanagar huda park,
Chinthalkunta, lb. Nagar, hyderabad-500074

I did two repeated transactions using axis neo credit card and the amount was debited both times then i had to do the transaction using debit card. Initially i thought that the card machine was not working at the outlet but the transaction happened using the debit card. The amount that was deducted was rs. 3410 each time. So, the total amount deducted is rs. 6820. How many days will it take to refund the amount? Its been 4 days but still i have not received any message for refund or initiation

Still awaiting for your revert. Still got any solutions till now yesterday and today morning one axis bank person called me asking my other banks details and otp n all as bank only say not to share otp and card details here its opposite. Please check hope my case has been taken seriously and resolution will be provided in next 48 hrs. I just need noc letter that all against my card number [protected]. Please provide noc on my mail id....

Unnecessary deduction of a huge amount of rs.6000/- + has been done without any prior intimation. I want a the amount charged back. Have communicated with branches they are just saying that couldn't reverse the amount. This large amount should have been notified before. Such a blank response from people in bank. I cannot afford to pay such large amount. With due respect i want help to get this amount reversed. Atleast give a chance for the person to maintain. Simply ignoring a valuable customer to and eating their money is not that we come to you and try saving money. There may be circumstances that a customer could not maintain balances. Atleast let the customer know before deducting such huge amount. I can definitely not accept the non-reversal of charges. Anyway its not your earned money i am asking my money back. Simply saying its a large amount and cannot be reversed by the bank is not an answer we are earning as well its not a small amount for me too. Again i request to reverse the money back.

I ordered a camera and laptop from amazon through emi method of axis bank credit card. My credit card was charged on the spot. But unfortunately i had to cancel one of the items while the other item (Laptop) showed that the payment was not procedured. But my credit card was charged. Initially, the emi was automatically being deposited per month for both the items. But last 3 emis was not deducted and the total amount is showing unpaid on my statement. And now the bank has imposed the lien marked on the account

Please, cancel the transcation which is being done by me (Account No.-[protected], INB/NEFT/AXIR[protected] on 25/02/2019 of RS.5000/- & pull the fund from beneficiary account(Account No.-[protected], Bank-corporation bank, Indiranagar, Lucknow), credit the same amount to drawee account..Transcation screenshot is already attached for the refeernce..

I was transacting for rupees 2500 from my canara bank atm card, when everything was done machine started counting my money and then light gone, and machine got stuck, location of atm is azad nagar, bhulli road, wasseypur, dhanbad.

My bank detail:-

Name : shamshad alam
A/c#[protected]
Branch : digwadih, dhanbad

Please resolve as soon as possible

I swiped a card for buying a provision and got two times my amount as been gone and i ask it customer care still not solve it see wen it come loans everything make it easy but refund y so complicated and i leave my work following up u guys pls make it my refund pls and am using like 6year with axis never get like this before my complain no 49006363

I am goutham konduru

Having account with following details.
Name: goutham konduru
Customer id:[protected]
Dob: 27/05/1985
Mobile: [protected]

I have raised for credit card my calling to [protected] for buzz card and provided all details to srinivas on 20/01/2019 who contacted me with number [protected].

I have contacted mobile number [protected], [protected],[protected] and [protected] to get the details of my applications. They always says it is in progress and nobody is taking complaint very seriously.

I am customer to this bank for more than seven years.

Please let me know if you are going to provide credit card immediately or you want me to close all my accounts with the bank effective from 01/03/2019.

I can't waste hours to know the status of the credit card every alternate day.

I have used a credit card from acis bank with a limit of 105, 000. After sometym, i was not able to pay the credit card bill. So the card got closed automatically. Later, an executive called me and offered a waiver. I didnt accept it and paid the full amount taking a confirmation thst my cibil will be updated as the card is closed. I paid the total due and it has been an year n till now the card is not closed but they have updsted my cibil...

I was paying with axis bank credit card for flipkart. Transaction was failed. I tried again but still transaction failed. While trying for 3rd time i got 2 messages from axis bank regarding deduction of payments. So i checked booking history in flipkart but there was no any successful transaction. So total 12598/- amount was deducted but no any successful transaction. Please let me know what to do to get my 12598/- back...

Dear sir / madam
I want to know my pf balance online on epfo site but passbook is not shown.in case the place of passbook notification passbook not available on this member i'd as this pertain to exempted establishment (Ie trust). Requested to contact your employer.
So kindly update my details and withdraw my pf on my account.
I am resigned on my job.

Thanks & regards
Rahul
126385
Doj : 26/08/2016
Doe : 04/02/2019
Mobile [protected]

I like to participate in bank auction proposed date 13th march 2019 to purchase property in ruby gardens but the authorised officer has not shared any details to my friend who has visited branch and has given written request. As a buyer before purchasing property either from bank or any private real estate company he should check some basic documents like flow of title deed, the original owner of property and his right to sell etc. As per your bank policy you are not sharing any details to interested bidder and inviting us with public notice to put our self into troubles after purchasing property. Sir kindly note that is as where as it is means should not share property document details to interested bidder. We visited andhra bank and syndicate bank to know the details of auction property. They shared the document details after obtaining our letter of request but in your case why rbi has given separate instructions that the bidder has no right to obtain details before participating in auction or after paying 25 percent of bid amount. If you do not care about the bidder interest or concern at all why should we believe you are following loan norms and policies correctly.

Hello,
I have get instent loan on credit card. My monthly emi is 6585 including gst. I did 6400 rs of payment so remaining amount is 185 and for this amount axis bank deducted 690.43 + 124.28 (Gst) as debit interest on next bill cycle separately. What was calculation god knows.
Please help me to get refund. If this not done then i will close my credit card and suggest friends to think before getting credit card of axis bank.
Thanks

Hi,

I have an account with axis bank champapet branch. Never had issues with your services until last month. I have been regularly receiving calls from your employees for a loan. Not only from champapet branch but from various branches.

Today an executive from ranigunj branch ([protected]) had called me and was trying to sell your product (Car loan). I don't usually expect these tele callers to be professional and had to ask her to verify the data before calling customers. I have been receiving calls regularly for the same product and have been requesting your tele callers to note that i wasn't interested in this product and requested them every time to make sure that they don't call back.

Even after repeated reminders they keep calling me and today i had told your executive to make sure that they call customers only after verifying the date. I told her that i had resigned from the company as a director and have also mentioned it in the roc. She simply said that if you don't want to receive the calls you should change your phone number and i don't think your tele caller has a right to speak to me or tell me what to do. I had to be rude to her and immediately she started shouting at me. I didn't want to prolong this conversation and when i hung up the phone she called me again and started abusing me.

I have sent the whole conversation after the phone call, over messages she kept abusing me. I have shared it with mohan and i am definitely not going to spare your tele caller and would want to know why these tele callers keep calling me when i have already have an rm designated. I receive calls from your branch and also from other branches at least once daily. Do you even understand our situation, 2 days back i receive a call from your bank they say there is no harm in taking a loan at 8.5%. When i don't need a loan why will i take a loan. I think this is some serious issue, either you take action on these people or i will proceed legally.

Please make sure that all my accounts and all the products that i have purchased from you are immediately cancelled. I will make a settlement immediately and will not run around your branches to do this. Will make sure that required action is taken against the people who are involved in sharing the date which should have been only with your branch. I am definitely not taking it for granted this time. Check the messages she has sent to me, you people don't have a right to hurt us emotionally and you cannot take us for granted.

I tried to recharge my bsnl mobile no [protected] for rs 364.00 but the amount debitted from my account but recharge was unsuccessfull. I got sms from axis bank for transaction as stated below. Please revert my amount to my account.

Your a/c 668407 is debited with inr 364.00 on[protected]:19:59 a/c bal is inr 258.65 info: pur/talence technologies/mumbai/talence technologies/seq no 208618. Call [protected] (If in india) if you have not done this transaction.

Axis bank (Branch-golpark kolkata) has frozen my savings a/c without prior information and not allowing me to maintain minimum balance which is rs. 10, 000. At this moment, i am unable to visit their branch and they are deducting charges for insufficient balance. I called one employee in their branch and he is insisting me to visit their branch immediately to unfreeze my account. But when i am saying that it is not possible and waiver my charges or unfreeze my account, so that either i can maintain my balance or close my account, he is saying it is impossible without any logic.