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Axis Bank Complaints & Reviews

2.6
Updated: Apr 16, 2026
Complaints 13013
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6562
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Axis Bank reviews & complaints page 28

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V
Vinay Salagame
Oct 3, 2022
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Hi team,

This is regarding the UPI transaction which I did on September 2nd, 2022 of Rs. 43000 via Googlepay.

I have made a merchant payment on October 1st, 2022 via UPI from my CITI BANK ACCOUNT and money is not deposited into merchant's account.

I got the below details from my bank and amount was deposited into some AXIS BANK ACCOUNT as my merchant UPI is Axis Bank.

Bank account number: [protected]
IFSC : UTIB0000000

Could you please help me in getting the refund to my CITI Bank account.

Thanks,
Vinay S M
Nov 23, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2022
Axis Bank Customer Care's response
Hi, we request you to liaise up with the account holding bank from where the money has been debited for further assistance in the referred matter. Regards, Team Axis Bank.
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    Angan Barua
    Oct 2, 2022
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    Hi,
    I have served in Axis Bank from Dec 2010 till July 2011. I have the reliving letter for the same as well. however in the reliving letter no where the date of joining and grade is mentioned.

    This type of reliving letters are incomplete in nature and must be rectified.
    Request concerned Axis Bank stakeholders to send me accurate reliving letter

    Coordinates
    Name :- Anggan Baruah
    EMP ID 41337
    E-Mail ID :- angan.[protected]@gmail.com

    Regards

    Anggan
    Axis Bank customer support has been notified about the posted complaint.
    Please address it at the earliest
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      K
      Kunda16
      Oct 1, 2022
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      I visited bank after 10 months to close the existing savings bank account due to high rate of Bank charges but they rufused to do that. Although I asked to take 1 months bank charges. But they are no agree.
      Axis Bank customer support has been notified about the posted complaint.
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        P
        Priyanka Narkar
        from Powai, Maharashtra
        Oct 1, 2022
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        Address: Mumbai

        Having Home loan from axis bank which was taken 1 yr back under pradhanmantri Yojana but still i have not received any fund till now. Had discussions with concern Sales manager he was also unaware about same and not giving solutions and ignoring the same by saying we haven’t applied and I don’t remember. Please look into the otherwise will filling the complaint against axis bank as done fraud with me.
        Loan no PHR[protected]
        Axis Bank customer support has been notified about the posted complaint.
        Oct 01, 2022
        Updated by Priyanka Narkar
        Having Home loan from axis bank which was taken 1 yr back under pradhanmantri Yojana but still i have not received any fund till now. Had discussions with concern Sales manager he was also unaware about same and not giving solutions and ignoring the same by saying we haven’t applied and I don’t remember. Please look into the otherwise will filling the complaint against axis bank as done fraud with me.
        Loan no PHR[protected]
        Hi, we would like to inform you that we have not received credit linked subsidy scheme for loan account number PHR********535. We request you to share acknowledgement in case you have submitted the CLSS form to axis bank executive. For further queries, please visit to your nearest loan center. For more details you may refer our website https://www.axisbank.com/retail/loans/loan-against-property-and-mortgages/loan-a... Regards, Team Axis Bank.
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          S
          Sajidchaus44
          Sep 29, 2022
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          Resolved

          Suddenly I saw a message on my phone that some money is debited from my account even though I haven't done or approved any transactions.

          I want this money to be refunded and no such unauthorised debits to happen in future. This is creating a thought of not trusting Axis Bank for my savings because I won't have seen this message my money would keep on debiting without my approvals.

          Request you to resolve this ASAP.
          Nov 13, 2022
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 02, 2022
          Axis Bank Customer Care's response
          Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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            R
            Rammmmooo
            from Kanpur, Uttar Pradesh
            Sep 29, 2022
            Resolved
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            Resolved

            Wrong charges debited from account in the heading of tips scg mcc 12.09.22 ato bl
            I want full refund
            mobile number is [protected]
            Nov 10, 2022
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 02, 2022
            Axis Bank Customer Care's response
            Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute for the referred transaction. Once raised, please share the dispute ID with us to check and assist further. Regards, Team Axis Bank.
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              P
              PriyaRaosweet
              Sep 29, 2022
              Resolved
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              Resolved

              I got approved for the Flipkart axis Bank credit card ... My net salary is 41000 per month .. i informed the same .. when i got a call from customer care representative they told me the approved me for 2 times my net salary but now thy have give the credit limit only half of the limit .. earlier i informed them if i m getting a credit card i don't want a less limit ... Now without my knowledge the approved n charging annual fee n joining fee ... N moreover i m calling customer care for closing the account but no proper response... Even i[censored]h good salary n good civil .. is worst to go for this company
              Sep 30, 2022
              Complaint marked as Resolved 
              Still not resolved
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 02, 2022
              Axis Bank Customer Care's response
              Hi Priya, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
              Oct 04, 2022
              Updated by PriyaRaosweet
              My registered numee is [protected]
              Oct 04, 2022
              Updated by PriyaRaosweet
              N my email id s - priya.[protected]@gmail.com...
              My registered email id is :- priya.[protected]@gmail.com n my num is [protected] n it was promised that i ll rcv my gift card as well but havent rcd yet .. after the first purchase ..
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                O
                Oshin Rana
                Sep 29, 2022
                Resolved
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                Resolved

                About credit card bill

                Address: Delhi

                Sir the axis bank recovery agent from delhi harrassing us physically, mentally and socially.we have don't use our credit card since last three years and we have paid the amount that bank told us and then they call us and said we have blocked the card can you want to unblock we said no but now some person from delhi name Rahul call from our village panchayat as well as our home and tell them that 70 percent of our card limit has been used...
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                baranidharan
                from Chennai, Tamil Nadu
                Sep 28, 2022
                Resolved
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                Website: axisbank.com

                Hi

                i have moved my axis bank cc to legal and my advocate is taking care of that case. I have sent intitmation mail and preferred contact location to nodal officers of axis bank, chennai region with the advice of advocate.

                But, local collection agents, spoke not understand these concepts, even kodambakkam cc branch peoples not ready to understand or accept the legal thing.

                Do whether they knew about legal or not? or axis bank not under control or rbi?

                a lady told name jayashree[protected] from axis cc called my wife and shhotuted very badly like pawn broker.

                They are calling from multiple numbers and torturing that too after 1700 hours.

                Why dont axis bank peoples not understand the legal thing.

                Need justice.
                Nov 2, 2022
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Sep 28, 2022
                Updated by baranidharan
                These RECOVERY AGENTS torturing my father very much by using illegal words. Axis bank Targetting Senior Citizens to torture more. because of that he gets hospitalized and hence I am updated after 2 days. Screenshots attached.
                Sep 28, 2022
                Updated by baranidharan
                FYR

                Verified Support
                Oct 02, 2022
                Axis Bank Customer Care's response
                Hi Baranidharan, as per reference number[protected], we would like to inform you that our team contacted you for addressing your concern regarding your outstanding balance and settlement. However, there was no final response from you regarding the outstanding balance and settlement.

                We request you to clear the overdue amount immediately and settlement as per bank discretion.

                For any other queries you may contact our bank official Mr. Vijayaraja Sethu on +91 [protected] for further assistance. Regards, Team Axis Bank
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                  S
                  Srinivasan Boopalan
                  Sep 28, 2022
                  Resolved
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                  Resolved

                  Hello Team,

                  This is Srinivasan and my registered email id – srinivasan.[protected]@gmail.com.I am writing this with regards to my credit card bill payment. My Credit card number is [protected]. I recently received a bill of amount Rs. 258000.

                  This is to inform you that I cannot pay this amount as my family has fallen under hard time in recent months and I lost my job as well, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                  I can able to give 20% of my debts. If agree to settle with this amount, I shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

                  I am ready to settle this as soon as I get the confirmation from your side.

                  Please know that I have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

                  Please reach out my number +91-[protected]

                  Regards,
                  Srinivasan
                  Nov 4, 2022
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 02, 2022
                  Axis Bank Customer Care's response
                  Hi, we are working on your concern raised via SR number 73614015 and shall be responded shortly. Regards, Team Axis Bank
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                    R
                    Rocky0110
                    Sep 28, 2022
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                    My Axis Bank debit card online transactions has been blocked... Please suggest a remedy I may use to fix it either online or using the app...
                    Axis Bank customer support has been notified about the posted complaint.
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                      S
                      Superhuman1
                      from Lucknow, Uttar Pradesh
                      Sep 28, 2022
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                      Resolved

                      Address: E-13 15 rajajipuram Lucknow 226017

                      My new credit card was supposed to be delivered on 18th sept and when I track courier from bluedart it shows it returned back to the bank. Blue dart cannot deliver this item. When I contact bank they said courier is already dispatched and it will be delivered with in 10 days. I can't contact bluedart and they said contact to bank and bank said it will be delivered soon. When bluedart already returned this courier so how can it will be delivere.
                      Application number C1-[protected]-C1
                      Tracking I'd bluedart: [protected]
                      Nov 7, 2022
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 02, 2022
                      Axis Bank Customer Care's response
                      Hi, we request you to share the registered mobile number associated with the card so that we may check and assist you at the earliest. Regards, Team Axis Bank
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                        PKRajesh123
                        Sep 26, 2022
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                        Address: Sreelakshmi, vaniyanchal ,Chelora ,P.o Mowenchery

                        I have a credit card no.[protected], it can, t login or register, ..i recived this befor 3 months back ..contact customer care no.several times, but lost 300 ₹ as phone call charge...no reply or solution..I recieved the bill shows joining charge and paid by me..either closed or activate this card at the earliest...
                        Axis Bank customer support has been notified about the posted complaint.
                        Sep 26, 2022
                        Updated by PKRajesh123
                        No
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                          P
                          PriyaRaosweet
                          Sep 26, 2022
                          Resolved
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                          Resolved

                          It's been so many days i got approved for the Flipkart axis Bank credit card ... I have not rec'd any info about the card being dispatched n card details have also not been sent... ..n now big billion days are about over.. very bad
                          Nov 7, 2022
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 02, 2022
                          Axis Bank Customer Care's response
                          Hi Priya, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                            V
                            v.ramaswami
                            from Mumbai, Maharashtra
                            Sep 23, 2022
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                            Address: laxmi industrial estate, andheri west
                            Website: axis bank

                            I have a HUF account with axis bank and they keep sending emails and messages asking me to visit branch and do the needful. I have done several times the same and still they keep sending and are threatening to freeze the account. Basic issue is they or their software does not understand that IT dept is giving[protected] and they keep writing such emails. Every time I am asked to submit docs again and this happens regularly for several months now
                            Axis Bank customer support has been notified about the posted complaint.
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                              G
                              gayathribhattiprolu4
                              from Hyderabad, Telangana
                              Sep 23, 2022
                              Resolved
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                              Resolved

                              The amount 4756.8 is debited from axis bank savings account during a purchase a railway e ticket for SECUNDERABAD to Tirupati on 23 September 2022 from irctc.co.in portal. But the booking transaction id :[protected] failed. As per my axis bank, the transaction details: inb/[protected]]/paytm mobile soluton pvt. Please refund the same amount to the same a/c from where that amount has been debited.
                              Oct 28, 2022
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 25, 2022
                              Axis Bank Customer Care's response
                              Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute for the referred transaction. Once raised, please share the dispute ID with us to check and assist further. Regards, Team Axis Bank.
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                                N
                                Nikita Barde
                                Sep 22, 2022
                                Resolved
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                                Resolved

                                I'm having salary account with axis bank from last 2 years. I have never maintained a minimum balance as it is a salary account. I have changed my job 2 months back and still getting salary in same axis bank account. Than why it is showing -2990 rs. Balance in my account. I need answer from you guys why did you charge this amount from my account.
                                Oct 24, 2022
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 23, 2022
                                Axis Bank Customer Care's response
                                Hi Nikita, we request you to share the registered contact details for further assistance in the referred matter. Regards, Team Axis Bank
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                                  Ankit Aradhya
                                  Sep 22, 2022
                                  Resolved
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                                  Resolved

                                  There was a due of ₹35962 in July of my axis bank Flipkart credit card and I have paid the amount on[protected] and the due was ₹0 and blocked that immediately but on 13/14th august I got a message that I have a due of ₹82.51 and I paid that on 03/04th September but again on 14th/15th September I got a message of Rs.82.51 is pending on your credit..
                                  And I paida that on 19th September so that I couldn’t get reflected on October month that this much amount is pending.

                                  I don’t know how you all run the bank and how you are sending these bills again and again.
                                  Single penny matters for a family like us, in each and every mid of the month you are sending me the bills.

                                  But this time I warn you all, if I got this time your message for sure I am gonna file a case against your bank and this time I am having a proof of each and every transaction and messages.
                                  Oct 28, 2022
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 27, 2022
                                  Axis Bank Customer Care's response
                                  Hi Ankit, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                                    kiran 6319
                                    from Hyderabad, Telangana
                                    Sep 21, 2022
                                    Resolved
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                                    Address: 10-5-779/2/B, North lalaguda, thukaram gate

                                    Hi All,

                                    Without my acknowledgement money deducted from my account. Can u please resolve this issue ASAP.

                                    Thanks & Regards,
                                    Y. Rama devi,
                                    ph- [protected].
                                    Oct 28, 2022
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 27, 2022
                                    Axis Bank Customer Care's response
                                    Hi, we request you to refer to the following link: https://application.axisbank.co.in/FeesAndChargeMaster/FeesAndCharges.aspx for more information on the referred topic. Regards, Team Axis Bank
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                                      Chandubalu224
                                      Sep 21, 2022
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                                      Resolved

                                      Address: Amberpet Hyderabad

                                      Axis bank has deducted an amount of 3509 with an additional GST of 631 total of 4142 rs as a consolidated charges from my account kindly refund the amount which has been deducted.
                                      Oct 28, 2022
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 27, 2022
                                      Axis Bank Customer Care's response
                                      Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                                      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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