Hello Team,
This is Srinivasan and my registered email id – srinivasan.[protected]@gmail.com.I am writing this with regards to my credit card bill payment. My Credit card number is [protected]. I recently received a bill of amount Rs. 258000.
This is to inform you that I cannot pay this amount as my family has fallen under hard time in recent months and I lost my job as well, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.
I can able to give 20% of my debts. If agree to settle with this amount, I shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.
I am ready to settle this as soon as I get the confirmation from your side.
Please know that I have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.
Please reach out my number +91-[protected]
Regards,
Srinivasan
Nov 4, 2022
Complaint marked as Resolved
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 02, 2022
Axis Bank Customer Care's response Hi, we are working on your concern raised via SR number 73614015 and shall be responded shortly. Regards, Team Axis Bank