Axis Bank Complaints & Reviews

The debit card which i am not using. And the chip card which got replaced to me. And the axis department itself send sms also to me that my earlier card is going to be blocked. Replace immediately with the new chip card. They charged rs:177.in january.2019. I have ask for refund but they giving me excuses help me out with my refund. Immediately to my account.
My registered mobile number:[protected]
Name of account holder arshad ali khan
Branch tarnaka.

Hi,

Axis bank detected rs. 29.99 on 14th february 2019 towards tips/scg/pos/ without any intimation or sms alert even they are deducting 15 rs as sms alert charges from my account.in spite of having salary account you guys charging. If the amount refunded, i will switch to other bank where they don't charge unnecessarily. I never charged with this kind of name in other bank of mine.

Thanks,
Umesh...

Hi Team,

This is with reference to the loan “Account Number – PPR[protected] “ that I taken under the customer id “[protected]”.

I have taken a PL from Axis Bank during the month of Dec 2018. My first 1st EMI was auto debited for the month of Jan 2019. For the month of Feb 2019 the EMI was not debited from my account, I thought the delay is from the bank side and it might happen in someday. Till date I am having the enough fund in my account.

On 7th Feb 2019 I got a call from the collection team and says that ECS did not happen. Also, he says that it will take 45 bank working days to activate the ECS process. He also says that if I required he will arrange a person to collect the cash. I told him that I will not give cash to an unknown person and requested him to send a mail from the Axis bank email id with all the things that he had mentioned me over phone. Meanwhile he also gave the loan account number, I have registered the same in my Hdfc account. I didn’t do the NEFT payment because I don’t have hard copy or soft copy of my loan account with me to verify the same.

Next day again I get a call from another executive from the collection team and again the same story started. Post which I called to the customer care number and found out the reason on why the ECS did happen, they said that because of signature miss-match the ECS did not happen. I got the entire information from them to sort out this issue, and I told to them that I will visit the bank on Monday (11 Feb 2019) and do the necessary things.

Also, I got the loan account number and other details which related to my loan. I have cross checked the amount that I got the collection with the details that I got from the customer support team, post verifying the same I have initiated the NEFT payment, but then the transaction was not success. I got a message saying that the amount has been returned with the reject reason as Account Does Not Exist.

Again on Saturday I got a call from the collection team and I have explained the entire things to them.

In spite of doing all these things again I got a call from the collection on Sunday as well. Is this legally correct to disturb the customer on Sunday also! Again I explain to the person who called me on Sunday also.

Monday I went to bank and did all necessary changes, while I was in the bank I got a call from the collection department. I told to them that I am in Axis bank to solve this issue, also I told that I have given cheque and shared the SR number as well.

Even after that I got a call on Monday afternoon. This is totally bad, I told the entire story to the executive and she said that she will update in their record and assured that I will not get call further.

On top of everything thing I received call from the collection team on Tuesday (12th Feb 2019) also. Post which I called to customer care and told the entire story, they says that it will take 7 working days for the payment to get reflect till then I will get a call from the collection department.

Yesterday also I received call from the collection team.

Do you people think that if some takes loan from the bank is your slaves. You can torcher the customer like anything.

I have lot more to type but I don’t want to increase my BP by recalling all stupid things that was done the collection team.

BTW, I am not a fraud to not repay my loan. You should profile the customer and act accordingly.

Regards,
Sathish

I have not received a call from axis bank. I just don't want the subscription and please cancel my subscription for my axis bank credit card ending with 7543. It has been noticed that the money already been charged @1649 for the same.
Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of delation of this service and also refund the money @1649.

We deposited the company amount rs.1, 11, 400 through cdmi using cdm card. At that time of deposit no receipt available in that machine. Next day we check bank, bank person told cash not credited and we give the complaint letter. Bank person told within 1 week cash credited in your account. Whenever we go to bank they told come after 1 week. But till now cash not credited and the problem also not solved. Pls check and solve.

Deposited date : 25.12.2018
Cdm card no : [protected]
A/c no : [protected]
Company name : delhivery pvt ltd.
Deposit machine no ; swro56402

I’m unable to use axis mobile application, it’s been over a month now. While logging in it keeps saying “ your registration has been terminated, please contact nearest branch. I have contacted my home branch but they are saying they can’t do anything to resolve this issue. Also i’ve tried contacting other branches in different areas but they have no clue on how to solve this.

Dear sir
Here i am to intimate that yesterday an amount of 20000 had been wrongly credited to union bank roop nagar ropar branch acc. No. [protected] via imps transaction id ref. No.[protected] from axis mobile app acc. No. [protected] manakwal branch ludhiana. It was done as wrong account no. Had been added by mistake.
So it is requested to kindly reverse the above said amount to my account

Hi, I could not able to transfer money to my account. Account status is showing as CREDIT FROZEN. What needs to be done. Is there any way to do reKYC online.?

It would be helpful if you guys inform priorly about this and guide the users to do the necessary steps. I spent some time on this, but I couldn't get the resolution to my concern?

Thanks in advance....

I have my salary account in axis bank. I have been using this account for 5+years. Last year (2018) they froze my account mentioning that its in negative balance and i had to run through various branches here in hyderabad to get that sorted, i didnt have access to my hard earned money for 15 days.

This year, to my surprise, they did it again. My account was frozen by the loans department. I went to the axis bank madhapur branch. They said that as my mother branch is anna nagar chennai, they can only forward my request. So i have filled in the forms and they forwarded my request.

Next day (3rd feb 2019) my account was unfreezed. However imagine my surprise when they froze the account back again on 5th feb 2019. I went to the branch again to find out what happened, they wrote an email to the operations head at anna nagar branch,

The response i got was

Dear sir

Your account is frozen due to npa freeze, kindly take this up with the loans department.

Regards
Anitha
Senior manager

There is no contact information, no additional details. I followed up on the mail trail twice, but there was no response.

No one from axis bank has ever contacted me prior to freezing my account on both occasions. I need this to be fixed as this is my salary account.

Without my knowledge ecpp assistance charges 1649/- from my axis bank credit card. It is criminal activities are done by ecpp assistance

Sir/madam, i have purchased credit card from axis bank. I have received message from ecpp assistance for your credit card account debited 1, 649/- by ecpp assistance. Without my permission one assist charged 1649/- from my credit card account after that i have called one assist complaint number for cancellation of my insurance policy and refund the amount there is no response from one assist kindly cancel the policy and refund the amount ecpp assistance service.

Previously had axis bank credit card [protected]. I was not able to pay one of the cc payment due to i am hospitalized at that time. Later i had a talk with the axis bank executive and they have wavied the interest partially and i paid the remaining amt. Bt they havnt updated the wavied part on their side and later i kept the cc ideally for many years. Also the abnk havent intimated any outstanding statement to me. I found the cibil...

Last year in august month, i opened axis asap account. Even my credit limit not reached two lakhs also. But, suddenly my account got freezed. Again i submitted my kyc at branch in a bangalore. But i submitted all kyc with form and photo two weeks back but still they no response from bank side. Kindly suggest any one, how to move further to clear out this issue.

Mentioned mr. Selvakumar branch manager of axis credit card / phone no: [protected] - calling me on 18 jan 2019 and shouting with very very bad words and he is trying me to attempt suicide. Please take necessary to that branch manager. My saving account also blocked.

Also i request you please help me and give recommendation to axis credit card division for my payment will pay by 10 installment basis (Total credit card limit amount rs. 60000)

Dt.11/2/19 ₹1400/-debited from my axis bank, saving account by mobile net banking. But ₹1400/-has not been credited in the payee ac. Please solve the query. Nick account detail. Axis bank, patan branch gujarat. A/c no.[protected]
Payee details. Kalpesh b. Makwana
Bank name: bank of baroda. Chandkheda branch. A/c no.[protected].
The receiving message:imps/p2a/[protected]/[protected]barb

This is saurabh kumar
I have done a online fund trasfer to other account 50000/- (Fifty thousand) and it failed but the amount is debited from my account. Its shows that something went wrong on transaction and next minute it gives a message of debited
Registered mobile number is [protected]
And imps reference number[protected]
Please do something its an emergency i have to pay to that person immediately

My name is neha and my axis a/c no is [protected]. It is my new salary account. I am trying to do transaction from my axis mobile application or weather trying to do any online transaction it is not accepting the payment and all the time it is declining the transaction giving the same message "transaction has failed because beneficiary account is frozen".

It was my first experience with axis bank and it is very disappointing....

Sir on 07.02.18 for me salary is credit in my account on axis bank saving account [protected] is my account number contact number [protected].in this account same day using upi app my one lakhs money is transfer to some one. That is 25000/- of four times it happen. On same day i complaint in raipur (Shankar nager) branch axis bank.

On same day in my another account in state bank of india 1000/- two times on 07.02.19. Another day 1000/- four times on 08.02.19 total 6000/- in state bank of india.

Total 106000 one lakhs six thousand is some one taken in my account by using upi app. Please help us.

My name is meenakshi sharma
I opened axis asap account my account number is [protected]
Branch is jyoti nagar, delhi ifsc code is utib0001925. There is my axis asap account and i want to do full kyc but staff says there is no biomatric working and this service not working from past 2 weeks and also they dont know when it will be work
There services are not like they promised

Dear team,
My name is p. Gopal krishna patro, and my a/c no. [protected]. Want to be discuss that this my account is salary account under vakola branch. Right now i'm in bangalore location and my account has been negative balance. I will pay the negative balance money and maintain balance as per converted savings account. But problem is since last 5 year i'm in bangalore location and i can not go mumbai location.
Kindly please i request to you, please activate my credit freeze account so that i can continue with axis bank with same account and my old bank statements also will be useful.

Hi,

Can you help me understanding why my amount got deducted by 118 rupees mentioning sign. Verf. Charges. There was mo call from bank as well related to this transaction. Can someone let me know what is this and whether this are fake transaction.

Requesting bank to protect customer from this kind of incident and let people aware of this kind of activities. If you can educate people would be of great help