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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 282

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T
Tamilarasan1986
from Kuzhithurai, Tamil Nadu
Feb 12, 2019
Resolved
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Address: 638459

Mentioned mr. Selvakumar branch manager of axis credit card / phone no: [protected] - calling me on 18 jan 2019 and shouting with very very bad words and he is trying me to attempt suicide. Please take necessary to that branch manager. My saving account also blocked.

Also i request you please help me and give recommendation to axis credit card division for my payment will pay by 10 installment basis (Total credit card limit amount rs. 60000)
Mar 19, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Feb 12, 2019
Updated by Tamilarasan1986
Request you please support me and give this time i will pay the amount by 10 installment
Verified Support
Feb 12, 2019
Axis Bank Customer Care's response
Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
Feb 12, 2019
Updated by Tamilarasan1986
Please note my registered Mobile Number as +91 [protected]
Please note my registered Mobile Number as +91 [protected]
Axis Bank Customer Care's response, Feb 12, 2019
Verified Support
Hi, we are looking into this matter. We assure you that we shall provide necessary assistance and take this to resolution at the earliest. Sorry for the trouble. Regards, Team Axis Bank.
Axis Bank Customer Care's response, Feb 12, 2019
Verified Support
Hi, sorry for the trouble. We are working on your concern vide reference number 48843232 and the same will be processed shortly. Regards, Team Axis Bank
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    R
    Rajnikant punam chand solanki
    from Kathor, Gujarat
    Feb 12, 2019
    Resolved
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    Address: Patan, Gujarat

    Dt.11/2/19 ₹1400/-debited from my axis bank, saving account by mobile net banking. But ₹1400/-has not been credited in the payee ac. Please solve the query. Nick account detail. Axis bank, patan branch gujarat. A/c no.[protected]
    Payee details. Kalpesh b. Makwana
    Bank name: bank of baroda. Chandkheda branch. A/c no.[protected].
    The receiving message:imps/p2a/[protected]/[protected]barb
    Mar 16, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 12, 2019
    Axis Bank Customer Care's response
    Hi, we understand the inconvenience you have faced. Failed transactions are automatically credited back into your account on the same day. Should this credit not happen, do share details with us on this secure link https://bit.ly/2Na7gH8 so that we can resolve it at the earliest. Thanks and regards, Team Axis Bank
    I have received some transaction messages from axis bank regarding transactions done with using my credit card ends with 4404 (But I have not done any transaction today) I request kindly block my credit card and process for refund.

    mobile net banking transaction query - Comment #3351663 - Image #0
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      Saurabhkumar96709
      from Moradabad, Uttar Pradesh
      Feb 12, 2019
      Resolved
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      Address: Varanasi, Uttar Pradesh, 221005

      This is saurabh kumar
      I have done a online fund trasfer to other account 50000/- (Fifty thousand) and it failed but the amount is debited from my account. Its shows that something went wrong on transaction and next minute it gives a message of debited
      Registered mobile number is [protected]
      And imps reference number[protected]
      Please do something its an emergency i have to pay to that person immediately
      Mar 15, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 12, 2019
      Axis Bank Customer Care's response
      Hi, we tried reaching you today, however, unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.
      3062 has deducted from my axis bank. Fraud happening.
      This is a complete fraud by axis bank. Never received any call from Bank or message. Directly deducted. I will file a complaint against bank for the same
      Axis Bank Customer Care's response, Feb 12, 2019
      Verified Support
      Hi, sorry for the inconvenience caused. We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
      I supposed withdraw an amount of Rs.9900 But ATM scrren displays insufficient balance. But the statement states 9900 was withdrawn (I didn't get a debit message)

      Can i get that amount reversed to my account?

      SBI bank said we follow ATM comments.

      Please rectify..

      transaction cancelled but debited from account - Comment #3349914 - Image #0
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        N
        Nehshi
        from Kolkata, West Bengal
        Feb 11, 2019
        Resolved
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        my account is showing beneficiary account is frozen.

        My name is neha and my axis a/c no is [protected]. It is my new salary account. I am trying to do transaction from my axis mobile application or weather trying to do any online transaction it is not accepting the payment and all the time it is declining the transaction giving the same message "transaction has failed because beneficiary account is frozen".

        It was my first experience with axis bank and it is very disappointing....
        +1 photos
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        H
        hariath
        from Vellore, Tamil Nadu
        Feb 11, 2019
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        Address: 635811

        Sir on 07.02.18 for me salary is credit in my account on axis bank saving account [protected] is my account number contact number [protected].in this account same day using upi app my one lakhs money is transfer to some one. That is 25000/- of four times it happen. On same day i complaint in raipur (Shankar nager) branch axis bank.

        On same day in my another account in state bank of india 1000/- two times on 07.02.19. Another day 1000/- four times on 08.02.19 total 6000/- in state bank of india.

        Total 106000 one lakhs six thousand is some one taken in my account by using upi app. Please help us.
        Axis Bank customer support has been notified about the posted complaint.
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          K
          Keshav Tyagi
          from Noida, Uttar Pradesh
          Feb 11, 2019
          Resolved
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          Resolved

          Address: 110032

          My name is meenakshi sharma
          I opened axis asap account my account number is [protected]
          Branch is jyoti nagar, delhi ifsc code is utib0001925. There is my axis asap account and i want to do full kyc but staff says there is no biomatric working and this service not working from past 2 weeks and also they dont know when it will be work
          There services are not like they promised
          Mar 19, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 12, 2019
          Axis Bank Customer Care's response
          Hi, we tried reaching you today, however, unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.
          One of the worst n rough behaved manager ever interacted.
          Not even have the manner to talk to costumer rely one of the worst experience of my lifeee
          The manager is lady Arti Singh
          She dont know how to talk to costumer shee shouted at me and call the guard and get me outside
          Axis Bank Customer Care's response, Feb 12, 2019
          Verified Support
          Hi, we are sorry to hear that. Do DM us your registered contact details and we will get back soon. Regards, Team Axis Bank.
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            G
            Gopal Patro
            from Bengaluru, Karnataka
            Feb 11, 2019
            Resolved
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            Dear team,
            My name is p. Gopal krishna patro, and my a/c no. [protected]. Want to be discuss that this my account is salary account under vakola branch. Right now i'm in bangalore location and my account has been negative balance. I will pay the negative balance money and maintain balance as per converted savings account. But problem is since last 5 year i'm in bangalore location and i can not go mumbai location.
            Kindly please i request to you, please activate my credit freeze account so that i can continue with axis bank with same account and my old bank statements also will be useful.
            Mar 18, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 11, 2019
            Axis Bank Customer Care's response
            Hi, thank you for reaching out. We request you to submit your request at the home branch to enable us to assist you with account activation. Sorry for the trouble. Regards, Team Axis Bank.
            My account number is [protected]
            Branch: Bhagwan Talkies Agra
            Money is debited without any information.
            And branch didn't give any information.
            When I go branch some says go there or there.
            Please help me

            axis bank activate credit freeze account no. - Comment #3347926 - Image #0
            gsharma132's reply, Feb 11, 2019
            Mujhe kaise pta chalega ki meri complain par kuch ho ra h
            Axis Bank Customer Care's response, Feb 12, 2019
            Verified Support
            Hi, we request you to visit the following link to get a clarification on the charges levied: https://bit.ly/2o02YoS . Regards, Team Axis Bank.
            Hello Team,

            I have noticed fraud transaction created under my name by someone.

            Kindly take care.
            I am not interested in Axis Bank account.

            No calls please.

            Regards,
            Sravan.

            axis bank activate credit freeze account no. - Comment #3347930 - Image #0
            Axis Bank Customer Care's response, Feb 12, 2019
            Verified Support
            Hi, we request you to visit the following link: https://bit.ly/2NJKKFo and raise a dispute if the said transaction is not authorized by you. Further, kindly get your card blocked at the earliest to avoid any misuse. Sorry for the trouble. Regards, Team Axis Bank.
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              S
              Soumya Ranjan MohantySRM
              Feb 11, 2019
              Resolved
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              Address: Chennai, Tamil Nadu, 600096

              Hi,

              Can you help me understanding why my amount got deducted by 118 rupees mentioning sign. Verf. Charges. There was mo call from bank as well related to this transaction. Can someone let me know what is this and whether this are fake transaction.

              Requesting bank to protect customer from this kind of incident and let people aware of this kind of activities. If you can educate people would be of great help
              Mar 14, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 11, 2019
              Axis Bank Customer Care's response
              Hi, we are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
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                K
                kirubagar
                from Ramapuram, Andhra Pradesh
                Feb 11, 2019
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                Address: Krishnagiri, Tamil Nadu, 635121

                Sir on 8 february at 11.33 am i send 1000 rs money send through google pay.. Amount deducted from my corpration bank account.. But that transaction failed.. Then display ur money will reflected within three working days like that still am not receive any money from axis partner bank.. Google transaction id cicagkdsmt3voa.. Upi transaction id[protected].. Please resolved problem asap and refund the money need full.. Disappointed from this...
                +3 photos
                Axis Bank customer support has been notified about the posted complaint.
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                  N
                  naveenraghu1986
                  Feb 11, 2019
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                  Address: Thanjavur, Tamil Nadu, 614803

                  Dear sir/madam,

                  I bought agricultural loan before 2 year in our axis bank, pattukkottai branch. Last year the date 15/11/2018, due to gaja cyclone i lost all my property include home also.in my all property are insured, now i want to claim the corp insurance, regarding this i ask our branch officers they are not responding, so i want to bring this to your attention and i am requesting you to let me know about the procedures to claim my crop insurance..

                  Thank you for consider my request,

                  Applicant name: naveen raghu. R
                  Account number: [protected]
                  Branch: pattukkottai
                  District: thanjavur
                  Sate: tamil nadu

                  Best regards,
                  Naveen raghu. R
                  [protected]@yahoo.co.in
                  Mob: [protected]
                  Axis Bank customer support has been notified about the posted complaint.
                  Sir am using the platinum axis bank credit card past 1 year my card have annual fee, so i don't like to use annual fee or charges for card. Please cancel my card or i need life time free credit card i need immediate action for this. please close my card as son as possible. I need your support
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                    S
                    Syed hur raza shafi
                    from Hyderabad, Telangana
                    Feb 10, 2019
                    Resolved
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                    Resolved

                    Address: 500024
                    Website: Axis bank gachibowli branch

                    I syed hur raza shafi account holder of acis bank have been paying the previous loans to axis bank gachibowli branch and was continuously getting calls to take a new loan. I was commited to get the emi next month but now i am being asked to pay the emi within two days. Bank is no more receiving the calls. I even have the recording regarding the conversation with the bank authorities. I am really disappointed by this fraud techniques and unpleasant behaviour. I kindly request to look into the matter and give me a clear picture
                    Contacts details:[protected]
                    Mar 26, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 11, 2019
                    Axis Bank Customer Care's response
                    Hi, sorry for the trouble. We are looking into the concern raised by you and will get back to you at the earliest. Regards, Team Axis Bank
                    Verified Support
                    Feb 20, 2019
                    Axis Bank Customer Care's response
                    Hi, sorry for the trouble. We have referred your concern to suspend the loan related calls on your contact number. Regards, Team Axis Bank
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                      sangharsh patel
                      from Surat, Gujarat
                      Feb 9, 2019
                      Resolved
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                      Address: Surat, Gujarat, 395009

                      I deposited money in atm machine, that time my cash is accepted, after that text message came in my phone that * amount is credited in your account but these is not increase my account balance. What is problem. Where i have to go for these. What is exact problem. It's necessary to get my balance. I have called to customer care.. But there is no option given for my problem
                      Mar 14, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 11, 2019
                      Axis Bank Customer Care's response
                      Hi, sorry for the inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
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                        Sourav365
                        from Kolkata, West Bengal
                        Feb 9, 2019
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                        Address: 741201

                        Sir, i, samir chowdhury lives at habibpur of nadia in west bengal. Sir, i am complaining against a banking agency who called me few months ago for an interview of banking job. They took my interview and select me by filling up an application form. Then they told that they will sent the joint letter for which i have to pay rupees 10200 as a security money. But i was unable to afford this amount. Still i gave them rupees 5500 lastly. Till now i have'nt received the joint letter. And the people of this banking sector has kept their phone either switched off or forwarded their number for last 2 months and they behaved very rudely with me.in this condition i want the job as soon as possible and want to get refund my money.
                        +1 photos
                        Axis Bank customer support has been notified about the posted complaint.
                        Feb 09, 2019
                        Updated by Sourav365
                        Please do something.

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                          V
                          vaishali kunder
                          from Mumbai, Maharashtra
                          Feb 9, 2019
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                          home loan services

                          Address: Thane, Maharashtra, 401208

                          No never

                          Because of your wrost service

                          I am your existing customer. My fisrt home loan disbursement done after lots of followup with your nodal officer.
                          Then also again applied for top up loan and same harressement facing this time also.
                          My property value is 25 lakh my old loan outstanding is 100000 and we want topup 450000.
                          Loan sanctioned in the month of jan 19 but still disbursement...
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                          Viren301
                          from Allahabad, Uttar Pradesh
                          Feb 11, 2019
                          Resolved
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                          Resolved

                          Address: Lucknow, Uttar Pradesh

                          My refund of rs.5099 has been processed on 28/01/2019 for the order #[protected] and the amazon give me a time to reflect amount within 04/02/2019. The authorization code (Refund reference number for transaction is [protected]) but amount is not reflect in my bank account so plz refund my money as soon as possible. Name=virendra pratap singh
                          Account no.=[protected]
                          Mar 15, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 12, 2019
                          Axis Bank Customer Care's response
                          Hi, we request you to visit the following link: https://bit.ly/2NJKKFo and raise a dispute for said transaction. Sorry for the trouble. Regards, Team Axis Bank.
                          Attention Axis bank..Pls note my debit card tracking number [protected] . BLue dart poor service delivered other person ..also not contract details .

                          Pls advise how can i get.

                          [protected]
                          Axis Bank Customer Care's response, Feb 12, 2019
                          Verified Support
                          Hi, as per our telephonic conversation, we understand that we have addressed your concern. Regards, Team Axis Bank.
                          Hello All,

                          Don't go with this bank if you think about loan.

                          Don't expect Axis will help you in any situation.

                          Highly unsatisfied answer with employee included managers and employees also.

                          Process is vary vary poor and bad...

                          better you can proceed with local bank.

                          Thanks
                          Axis Bank Customer Care's response, Feb 12, 2019
                          Verified Support
                          Hi, sorry for the inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
                          Sir please my ATM unblock kare ATM no [protected]
                          Parderp's reply, Feb 4, 2019
                          Sir please my ATM unblock kare ATM no 4095420004171102
                          Axis Bank Customer Care's response, Feb 12, 2019
                          Verified Support
                          Hi, we have checked that your card 409542XXXXXX1102 is active for transactions. Regards, Team Axis Bank
                          Hello !
                          I have made a NEFT Standard payment to one of my account ..the money got debited from the account . But I were not added to the beneficiary account ..

                          STATUS: AC HAS BEEN DEBITED and NEFT REQUEST HAS BEEN posted to RBI

                          Receipt : BZIUW9G17255

                          Have made the payment yesterday
                          Axis Bank Customer Care's response, Feb 12, 2019
                          Verified Support
                          Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
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                            RINKUBEN Nitinbhai nayak
                            from Vadodara, Gujarat
                            Feb 8, 2019
                            Resolved
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                            Resolved

                            Address: Banaskantha, Gujarat, 385001

                            I have axis asap account. On 1st december i apply for debit card it delivered me on 5 th december after 2-3 days bank cut 354 rs for debit issues fee but that time my account balance is zero my account going to negative balance -354 rs after i pay that amount of 354 rs. But axis put my 300 rs in lien amount that customers service says i pay the debit card issuance fee but i already paid axis says i don’t pay what i do???
                            Mar 11, 2019
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 08, 2019
                            Axis Bank Customer Care's response
                            Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2nTKFTV. Regards, Team Axis Bank.
                            Unfortunately my company is having salary account with your stupid bank.. where almost all the employees are useless. I have sent a mail related to my money got locked in lien balance by 14 March 22 and till today havent got the reply.
                            It is due to the company harrassing me to forcefully works for them, but I didn't want work for that, that reason, I have to collect my dues from the company, after leaving the company, they paid it, and suddenly they lien marked my all due payment from the bank by help of their home branch, because of the salary account

                            I goes to meet my axis Bank branch manager, but they didn't give me a sufficient reply,

                            I also told them, and I have all enough proof, of all dues from company, and I also give them all clarification in writing but they didn't accept,

                            Can anyone please help to solve this matter??

                            My email.id is : dusyant.[protected]@gmail.com
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                              Saju.varghese
                              from Vijayawada, Andhra Pradesh
                              Feb 8, 2019
                              Resolved
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                              Resolved

                              Address: Hyderabad, Telangana, 500052

                              Dear sir,

                              This is with regards to a home + plot loan application i had submitted in axis bank in november. The application itself was lodge in late and updated on the system on 14 december 2018. I have since been approved form a personal financial of a loan of 30 lacs in december 2018. Post this i have had to wait for over 6 weeks for the technical review to start. On 1st feb i was advised on the phone that the there is no development in the area hence the loan is rejected. When i pointed out that the closest habibation of over 200 house is only at a distance of 200 feet from my property, they advised they will check and get back on 5th of february i was advised that the property is located far from the orr (Ring road) that why it's has been rejected. I have since written to the sales manager in the subject but received no response. Today on 8th february i have been advised that the loan was rejected as it is outside of your geo limits, which i do not understand either. Due to this delayed response from. Axis bank i have lost 3 months and now am in risk of losing my token advance as well as the property. I kindly seek your support to understand what go limits are and why a customer is not made aware of these limits / terms and conditions when the application and feeling is collected from a customer.

                              Kind regards
                              Saju varghese
                              Mar 12, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 08, 2019
                              Axis Bank Customer Care's response
                              Hi, sorry for the inconvenience. We are here to help! Pls DM us your contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
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                                Alakunta Baji
                                from Ponnur, Andhra Pradesh
                                Feb 8, 2019
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                                Address: Krishna, Andhra Pradesh, 520015

                                Sir,
                                My pension plan amount not cutting from my account due to 6months please my pran number[protected]. My account is axis bank, my name is alakunta baji. My axis bank account number is [protected] not cut mu amount due to pension plan please verify my problem. My e-mail address is [protected]@gmail.com. Please suggest me what to do to continue to cut my pension plan regularly otherwise tell me an option what to do to regularise my pension plan account as usual as previously how it is '
                                Axis Bank customer support has been notified about the posted complaint.
                                Feb 08, 2019
                                Updated by Alakunta Baji
                                my nsdl pension plan amount not cutting my account

                                Want to closed credit card
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                                  Peer Danish Amin Shah
                                  from Sopur, Jammu and Kashmir
                                  Feb 7, 2019
                                  Resolved
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                                  Resolved

                                  Address: Pauri Garhwal, Uttarakhand, 190012

                                  Sir, with due respect i want to state that i have applied for axis bank online rewards card. So i recieved a mail after one week that your atm card will be delivered by bluedart. So from that day till now i didnt recieved. After going to bluedart office they told me that they have sended it back to headquater of
                                  Bluedart from srinagar. So kindly send me card back. That wil be your kindness.
                                  Mar 11, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 08, 2019
                                  Axis Bank Customer Care's response
                                  Hi, sorry for the inconvenience caused. We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
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                                    prakash.p81
                                    Feb 7, 2019
                                    Resolved
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                                    Resolved

                                    Address: East Godavari, Andhra Pradesh, 502032

                                    I am writing this with regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-xxx. I recently received a bill of amount rs. 300000.

                                    This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                                    I can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

                                    I am ready to settle this as soon as i get the confirmation from your side.

                                    Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

                                    Please reach out my number: [protected].
                                    Mar 11, 2019
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 07, 2019
                                    Axis Bank Customer Care's response
                                    Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
                                    Verified Support
                                    Feb 07, 2019
                                    Axis Bank Customer Care's response
                                    Hi, we are here to help! Please provide us with your registered contact number through a DM and we will get back shortly. Regards, Team Axis Bank.
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