Axis Bank Complaints & Reviews

Hi team,

I would like to draw your kind attention toward unauthorized transactions that was done from my mother’s account which she realized later. She is having an account with axis bank and in the month of july’2018 & august’2018 a total of rupees. 1, 48, 050 (One lakh forty eight thousand and fifty) got debited from her account. She has never used paytm neither created any account on paytm so far. Below are the transaction details for your reference:-

Date transaction summary/date/time amount
9/7/2018 ecom pur/paytm/[protected]/090718/19:17 10, 000
11/7/2018 ecom pur/paytm/noida/110718/18:40 10, 000
14/07/2018 ecom pur/paytm/noida/140718/18:13 10, 000
18/07/2018 ecom pur/paytm/noida/180718/15:25 8, 000
21/07/2018 ecom pur/paytm/noida/210718/16:08 20, 000
23/07/2018 ecom pur/paytm/noida/210718/19:56 50
26/07/2018 ecom pur/one 97 communi/noida/260718/18:21 10, 000
28/07/2018 ecom pur/paytm/noida/280718/16:45 10, 000
29/07/2018 ecom pur/paytm/noida/290718/07:38 10, 000
29/07/2018 ecom pur/paytm/[protected]/290718/17:24 20, 000
31/07/2018 ecom pur/paytm/noida/310718/18:44 20, 000
3/8/2018 ecom pur/paytm/noida/030818/11:14 20, 000

All these transactions were debited from her axis bank account without her consent.
I have attached the copy of bank statement as well.

Kindly help me with the reasons as to how this happens?
Who did this and where the amount has been spent?
Resolve the issue immediately and reverse the amount in the below mentioned details.

Account details:-
Bank name – axis bank
Account holder name – shamli biswas
Account number – [protected]
Ifsc code – utib0000132
Contact number – [protected]
Alternate number - [protected]

Please let me know if any information required from side.

Regards,
Robbin kumar
([protected])

Sir, i have use the axis bank atm card in icici bank atm (Khatipura road, near nbc factory, jaipur, rajasthan) on dated 13.03.2019 at 19.27 hrs for with drawing the amount of rs. 5000/- but during dispersing i have got only rs. 4700/- only. But the receipt shows the full amount of rs. 5000/-. Again i have withdraw rs 500/- and get the same at this time. Please help me to get my balance rs. 300/- from icici bank.
Regards
Bhupendra singh bisht
[protected]
Bhupendra. [protected]@gmail.com

I have salary account in axis bank from my first company after coming out of company i never used that account and i am went out of state for working. I called customer care to close account. But they told need to come to own branch. I received every time message as your account balance is zero and now also came like that. Now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance. I shown my messages they given zero balance. They are told that is our business policy. My friend told that as per rbi no negative balance in savings account. I went another time for showing and closing that account but they told why we need to follow those rules. And we didn't received any instructions like that from our bank so you need to clear negative balance to close it.
This type of cheating customers and rbi done by axis bank please take action against these type of cheating banks
They also deducted 500 rs and many more money without any purpose
My negative balance is -5000

A/c no-[protected]
Ifsc-utib000073
Customer id[protected]

Dear sir,
As per discussion with bank personel (Mr. Rajib sarkar, manager-recoveries, # [protected]), regarding the closure of my loan account no - ppr[protected] by part payment in (2 step), he messaged me a rectified foreclosure amount of rs-125556/-.
I already have deposited the foreclosure amount rs-125556/- in (2 step) of rs-65000/-on 29-oct-2018 and rs-60556/- on 28-nov-2018 that is before the end date (That is 30-nov-2018) as mentioned in the mail by mr rajib sarkar as a foreclosure statement and send him the deposit receipt on the respective days.

I was informed that it will take a time duration of 45 days for the noc, but i did not received any document via mail or any other means even after 45 days.
So after around 60 days i again contacted mr. Rajib sarkar, manager-recoveries, regarding the closure status and noc and this time as per the telephonic discussion, i was informed that he will check with his ho regarding the closure status and noc and i will be updated by him.

But today is the 113th day but till now i have not received any document by mail or any other means regarding the closure status or noc of my lone account, but at the same time, within last 53 days i have called and tried to contacted him several times via telephone and whatsaap text messge but i am unable to get his attention or any response from him so that i am unable to understand the closure status of the loan account, about noc and cibil status.
I also have attached the received copies of money deposit slip, my account details and a snap shot of his mail here again for your reference, which i already have sent him before.

Therefore i request you to be kind enough to understand my issue and resolve the same for which i shall be highly obliged to you.

Regards,

Kanhu charan jena

Hi axis bank/sbi bank.

Greeting for the day.

A/c (Axis bank)

Holder name :- mohd inaam

Complaint number :- [protected]

I would like to inform you that. I was doing 10 thousand withdraw from sbi bank atm harijan basti seelampur location.

But when i was doing 1st transaction of 10 thousand amount that was successfully done and 2nd transaction also done.

But when i was create 3rd transaction of same amount and put the amount in atm machine, then while the counting money in inside atm machine, then same time atm light is cut i did not get my money.

I had wait inside atm approx. 20 min, then light was come again, then machine automatically come on working mode. Till then my amount is debited from my account. But that time i am not received the amount against this transaction..

The issue created was 31 january 2019 time approx. 7pm to 8pm.

Note:- i have already raised complaint to axis bank cc team.

Complaint number: - [protected],

Sometime latter against this complaint number i found msg from axis/sbi side they said to me the transaction is being done same day. Then i asked about evidence. Then axis bank customer care again give me new complaint number for evidence and they want time approx. 17 days. Second complaint number is this ([protected]),

After 20 days later i had call again to axis bank about complaint status. But they told me your compliant has been rejected, you need to go your branch.

After 1 days later i had visit to branch and meet to mr (Vivu) axix bank jyoti nagar branch 110093 new delhi,

But mr vivu told me you can raised the fir, we are unable to help in this matter,

*i am very harassment from both bank side,
*if the no putting inverter in your atm machine it’s your fault
*where is my mistake

Please take it matter seriously and close it asap.

Image. Png

.

Dear team,

I am writing this complaint because from last month i am observing that, axis bank atm near my socity is making loude noice in morning on daily basis disturbing our sleep. Its very loude and irritating.
Please help me in resolving this issue.

Bank detail : axis bank, wanawadi branch, pune 411 040
For more information, you can contact me on my mail and mobile
Mail : [protected]@gmail.com
Mo. : [protected]

Thanks and regards,
Kedar bhanegaonkar.

Axis bank fraud bank ha is bank ki employe bi fraud ha axis bank ke employe ko banking information nahi ha ye employe axis bank ke liye customer ke sath fraud karte ha axis bank is a fraud bank is bank ne mere account meine 11704 rs, avilable hote hue bi mere account me 7000 rs nahi dikha aur mera ek cheque 12844 refund insufficent fund 7000 rs. Karke refund kar diya aur account se cheque refund ka balance debit kar liya and axis bank ki vajah se mere party jisko mene cheque 12844 diya tha us parti se bi mera business close ho gaya i hate you axis bank fraud bank and fraud worker axis bank mobile number [protected] my account number [protected] current account ch. Dadri branch haryana

Dear sir,

Please do needful to close axis bank credit card issued by your bank. The credit card not even activated by me till date. It can be missed used since i have no use of it. Even at the time of issue, i have denied to accept in written, your executive reply me to accept it, since it is issued for three years and has no annual cost. I have not used it till date, so i decide to surrender it.

Looking forward for favourable action.
Thanks and regards
Devendra singh negi
(Advocate)

Actually i'm open a axis asap online account of branch sector 18 noida.
I go to the branch and i submit my pan and aadhaar copy while doing the k. Y. C of my
Account why it should be closed.
I got a message on 7.3.19 that sorry we have to closed your account due to some kyc issue.
But i also get a message on 8.3.19 that if
You avoid to close your account than please visit any axis bank branch for biometeric kyc.
I just want to know that can i activate my
Account or not.
Please clear on this.

Name deepak singh bhati
Account number - [protected]

Respected sir, i link my aadhaar no.[protected] to my sbi account no. [protected] after that axis bank said to register my aadhaar no. To its account no. [protected], after my aadhaar linkage to axis bank, from sbi accoount linkage has been rejected by napi. Now i am in trouble because i have given sbi bank account for lpg subsidy to my lpg dealer. So please delink my aadhaar no. From axis bank account, so that i can link it again to my sbi account for getting lpg subsidy.

Hi team,
Good morning.

This is reference with loan account number ppr[protected] i have already closed this loan but still showing as active in cibil report. Please help me to close the loan. It was really a bad experience with axis bank i did called to many bank executive to close this case but don't know why they are not worked properly. Please help me to close this case. This is the 2nd time i am rising the complaint what a shame on the bank really dirty guys

Registered mobile :- [protected]
Registered email :- [protected]@gmail.com

Hi team,
Today i paid 23680/- at axis bank for usa visa fees. After that i am trying to enter details in website getting error. It's saying inactive details.
After entering the receipt number also it's showing invalid
Please try to resolve the issue asap.
Find the below paid axis bank branch.
Kapil towers
Axis bank
Financial towers
Nanakramguda
Hyderabad
Thanks
Naveen
[protected]@gmail.com

On feb 18th 2019, i was contacted by one of your colleagues named swathi[protected] and yashwanth[protected] who offered me and my sister for a deputy manager and assistant manager posting for which i was asked to pay rs. 43900 for the below account numbers [protected] - kotak mahindra bank in ghaziabad and [protected] (Mahesh kumar) - state bank of india meerut in 3 dues. I was told that if the offer is not taken then the money i paid will be returned within 5 to 7 working days. As i was not satisfied with the offer since more money was demanded in the 4th due as usd 500$ so i couldn't take up thee offer and asked them to pay my money back. But it has almost been 10 days where there is no response for my texts or calls. Please assist me with the procedure to get my money back as soon as possible.

Hi

My axis bank credit card no is [protected].
Sorry, i am unable to find a customer care email and no on your website, this is in regards to credit card settlement. I can pay 20% of my outstanding bill amount. I shall clear the same within the next 11 business days. More than 20% is not affordable from my end. Kindly understand my situation and help me settle this amicably within the next few days.

Awaiting your next step for final settlement of the credit card and closure.

Dear team,

I have received following message today, which says
Message 11 mar 2019 -
Hello! Your a/c no. 200954 has been debited by rs. 118 on 11 mar19. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

I don't think i have issued any such mandate.
Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?

Reagrds
Arun

Dear sir/madam,

I bought agricultural loan before 2 year in our axis bank, pattukkottai branch. Last year the date 15/11/2018, due to gaja cyclone i lost all my property include home also.in my all property are insured, now i want to claim the corp insurance, regarding this i ask our branch officers they are not responding well, so i want to bring this to your attention and i am requesting you to take action about this issues..

Thank you for consider my request,

Applicant name: naveen raghu. R
Bank name: axis bank
Branch: pattukkottai
District: thanjavur
Sate: tamil nadu

I have an overdraft account of 1860000 in axis bank maharajganj branch a/c [protected] witch was passed in july 2018.. At the time of processing my loan the processing fee was said to be charged at.5% but the bank has wrongly charged the processing fees @ 1% instead of 0.5%. The processing fee was detwrmined to be 0.5 % but is charged at 1%
So kindly i request you to refund th extra amount charged as soon as possible in my account.

Bank ifsc - utib0001628

Your a/c... Is debited with inr 486.40 on[protected]:34:05 a/c bal is inr 2980.12 info: pur/itunes.com/bill/itunes.com/itunes.com/bill/seq no[protected]. Call [protected] (If in india) if you have not done this transaction.

On mar 10 2018 i received multiple sms alerts which stated transactions that were not authorised or done by me by any means. A total amount of inr 6323.26 deducted from my account l. This is a total amount from 9 transactions.

Each transaction
486.40
486.40
486.40
486.40
486.40
1459.22
972.82
486.40
972.82
_
6323.26

I confirm that i did not authorise or did any of this transactions by any means.

Therefore, i request your esteemed intervention and inform itunes.com / bill to reverse the amount and credit it to my above account

I am writing this with regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount rs. 80, 192.50.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 40% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 40% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected]

Thanks,
Omkar autade

I have been maintaining more than 10k in my account and my cvs score is also good but still i was charged 710rs as consolidated charges excluding gst which again 128rs and i want my money back.. I wasn't told about this when i opened my account.. Instead they should credit my account for maintaining high balance.. My account number is [protected]