Axis Bank Complaints & Reviews

You guys have the worst customer service ever... There is zero response and i'm thinking of closing my account soon... Never seen such an irresponsible people.. Before u send thousands of # emails about that and this... First learn to pay some attention towards ur employees... I have applied for credit card for like 4th time now... And it has been 6 months or more... And u # up so called bank is sucking some # or what... U #... Be ashamed of yourselves

Hello,

I would like to raise my issue for automatic transaction has happened today(8th March 2019). There are 7 transactions happened from my saving account without my concern. I have received messages about debiting my money from my account from the merchant info: PUR/ITUNES.COM/BILL/ITUNES.COM/BILL/ . Total amount Rs. 6121.13 (Six Thousand One hundred Twenty One) has been deducted.
I am worried such type of illegal transactional activity is happening from my account. Kindly take necessary action against it and solve my issue.
I am waiting to get my money back which has been deducted till now by this illegal attempt.

Waiting for your quick response.

Date of Incident: 8th March 2019
Customer Name: Harshdeep Kaur Saini
email id: [protected]@gmail.com

Email prince. [protected]@gmail.com has been linked to my card.
I made a transaction of 75.2 euro in paris which got cancelled and the money got debited. I did the transaction again which was successful. Upon enquiry with the merchant, they told me the amount would be released in 48 hours max. And i left paris after that. Today it had been a week and that amount has not been released from axis bank to my card. All they say is go to the merchant again and fill up a dispute form. Firstly, who would sponser my ticket back to paris? Secondly, if the merchant has confirmed the release of amount, why would you keep and not credit it back to me!!!

Hello,

I have opened asap account through online and i have lost my customer id and virtual card details. I have contacted customer care with my account number and i got response that your date if birth details not matching hence we cannot provide any information. I have phone number which linked to aadhaar number which is not registered with bank. I have opened account with pan number which same date of birth not matching with bank records.

Now my amount got blocked in account and it's pathetic and embarrassing experience which not getting solution.

Expecting resolution asap. Thank you so much in advance.

Regards,
Vinod kumar m

Can u pls clear the lien amount because of that i am not getting open new salary account pls i don't know the old account no and details i called to customer care they said loan person kept lien amount like that they said because of this reason i am not get the salary account can u pls give rply today itself and without proper communication hoe u people locked lien amount if its not clear directly i wil give to complaint to consumer court next wat ever happens

My name is vancharla kiran kumar
My mobile no : [protected]
My bank : axis bank
Branch : infosys mysore
My account no is : [protected]
Transaction date[protected]
Amount : 1699
Transaction via my credit card
Credit card ending no is : 5268
Card type : visa credit card
Sir i got a message from axis bank for transaction alert rs. 1699 deducted from credit card. How can you deduct without proper notice and please deactivate eccp assistance service, kindly refund my amount,
Thanking you

Hi,

I received below message for my axis bank account.

Hello! Your a/c no. 529743 has been debited by rs. 118 on 06mar19. The a/c balance is rs. 4957.10. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

Please help, why 118 rs amount is deducted without consent. As fas a my knowledge i have not allowed any such transaction.

Thanks,
Meghna

Last 1 month i had to visited axis bank branch virar gokul township. I went for name change in account. They have changed my name but not signature.
Every time they say it tomorrow will be done.
Same process has done in hdfc account only 4 working days.
Very bad service branch, still not resolve my issue. The guys name is who handle my request.

Vinod gehlot

There have been 8 transactions from my bank account to iTunes on March 2, 2019. I have not authorized these transactions by any means. I also did not receive any message or mail before these transactions could be done.
Kindly look into this and I would like my refund.
The amount debited was around Rs.6900 approx.
Card dispute form has been submitted for the same.

I received a call from axis bank on 4th march 2019. They told me that it was for card protection.. With out my permission they took my 1899rs from my debit card.. And i called to axis bank they told me this is anathor service.. So we cant help u.

I just want to deactivate this service and refund the money.. Otherwise. I will also no more as axis bank customer.. Thanks..

Hello axis bank dispute resolution team,

Please let me know why the amount has been deducted and who they are, i just verified in my google pay account, no balance is there, but this amount also deducted, let me know soon, i will waiting,

It's showing - ecom pur/google paymen/navi mumbai/06031

And also more thing why frequently you are deducting some unspecific amount from account as consolidated charges.

Respected sir
I have saving account in axis bank last 15 years old
Bank alloted a debit card and other facility are satisfied but last 3 years banking facility are problematic banking charges and other hidden charges are not satisfied and dual time debit by bank in my account
Please help me and returned bank charges (Debit dual time) by bank
Bank acc no:-[protected]
Debit card charges dual time:-rs 590 (Date:-26/09/2018)
Rs 590 (Date:-22/11/2018)
Account holder name: sandipkumar parshottambhai patel
Mo no: [protected]
Email id:[protected]@gmail.com

Hello team,

Sorry, i'm unable to find a customer care email id on your website, this is in regards to credit card settlement. I can pay 20% of my outstanding bill amount. I shall clear the same within the next 10 business days. More than 20% is not affordable from my end. Kindly understand my situation and help me settle this amicably within the next few days.

Awaiting your next step for final settlement of the credit card and closure.

Thank you.

In oct month i purchased one product from flipkart on emis using an axis bank credit card and as per the order, i have to pay for one product only but axis bank has started to deduct money for 3 products for last 4 months. Yes, in oct month i did three orders but i already cancelled 2 orders immediately and got refund from the flipkart so axis bank also got their money refunded. Now, what bank did here, they converted my cancelled orders into emis and every month they have started to deduct money from my axis bank saving account without confirming to me. So, i called axis bank credit card customer care, but every time when i call customer care then the first worst thing i faced, no one is responding the call immediately however i waited for long time to speak with them, i tried 4-5 times to talk with them. I explained the whole situation with them and also requested them to stop emis of cancelled orders & refund the amount which they have deducted but still they continuously deducting the emis from my saving account. One more thing, i personally visited axis bank credit card department, ambavadi & axis bank, mansi circle branch in ahmedabad but i didn't get the solution. No one is taking serious interest in problem which i am facing.

I am attaching the statement of credit card, please check.in that, you will notice one product has multiple entries with same amount of installment & highlighted the entries of cancelled orders.

Please help me to get refund (Including principal, gst and interest amount) from axis bank. They deducted total 4 installments of 2 products.

Details of 2 cancelled orders:

1. Rs. 19920 ref# 8982911
2. Rs. 18659 ref# 8943284

Hi,
I requested axis bank teppakulam branch in madurai to open a tax saver fd on beginning of jan 2019 with option to payout interest on monthly or quarterly basis. But they have technical issue (Software bug in the system) and fd was opened wrongly with the option for payout on maturity which is not what i want.

The branch said that they will sort this issue and change back to the scheme that i asked for, in a week or so. Now it about 2 months and no progress on the change.

After repeated followups, there is no proper answer from branch and from axis bank support which is very annoying. They dont handle customers with proper response. Also they dont give any timeline of when this problem will solved. So we need to assume it may take years. Its now more than 2 months and there is no solution. I loose my interest amount. When i requested to close the fd account, they say there is not option to close. So my money has been locked by them.

Thanks
Dinakaran r

Hi
I have a refund of rs1483 from myntra which was processed long back but hasn’t reflected in my account yet.
Customer care not supporting
Reference number-74056639053905106565137
I had a word with myntra and they have sent me mail regarding the amount being initiated and the reference number.
It was processed on 28 feb but why isn’t is reflecting in my account. I tried calling customer care but they aren’t supporting.

I made a transaction for 500 through google pay app on 3rd february 2019. The transaction declined but money debited. I raised a complaint in google pay app and received following message "hi! Your query with reference id [protected] pertaining to transaction id null has been raised successfully." but i have not received any solution yet.

The transaction in google pay app. And the upi id is provided by axis bank. Upi id is inba. [protected]@okaxis

Dear sir/madam,

I need to settle my credit card as i am unable to pay its complete outstanding due to some medical urgencies. I would like to requested you to please allowed me to make payment 60% of total overdue so that i can get rid of this card and its interest.

I will make the payment within 4 business working days after receiving confirmation from your side.

Thanks!

I went to axisbank to add money into my account. I when my number came the cashier told me to add my money throuh nearest axisatm, i told her that i will not go. Then she told me that i have to stand in queue for 30 minutes then i asked her name, she didnot give her name and then his sir called me and argued with me. I couldnt add my money to my axis bank account because of the rudely behaviour of cashier.

Respected sir/madam i am being harassed by collection agency of axis bank credit card team wherein everyday i am getting multiple calls asking to pay my debt which i am not able to at this point due to financial difficulty however i have informed them that they can charge me the interest till the time i am able to pay off which would be not too long from now and if that effects my cibil score then that's my loss which i myself don't want it so i have explained it to them still they keep calling me and my family and friends... I don't know how they got contact details of my friends and family but this is breach of privacy and obstruction of many rights that i have that are granted to me by the constitution of india... Please look into this matter and help me
+[protected] contact number of the person that is harassing me and he does not even know how to behave.