Axis Bank Complaints & Reviews

I did rejected my personal loan due to huge amount of processing fee, interest % & Insurance premium today at 12.07 PM whereas the loan was processed without my concern today @3.47 PM.

I agreed that, earlier I was informed that the interest percentage is 16.99% and 2% processing fee. But later, they charged 18% GST on processing fee and 2500+ as insurance premium.

I was able to arrange the money from outside with 12% interest. Please do not deposit the amount to my account.

My sister went to the axis bank branch raidopur, azamgarh uttar pradesh in post november pre december for the necessary correction in adhaar card (As this is the center for correction and making of adhaar card).
The employee named amit who had less knowledge of correcting adhaar, because it was a minor mistake in it.
There was an error in card holder name, just one word, and being a minor she did not carry voter id and driving license not even pan card. She had her birth certificate, marksheets and a policy bond also which is enough to prove the mistaken spelling of her name but tat person did not accept it and told her to bring those document following caste certificate (But general category do not need caste certificate and this certicate is used for caste varification)
She being very polite told him all the circumstances where he was going wrong but he was telling her also to bring voter card and pan card to make adhaar card. Which is obviously not possible.
Mr. Amit has irritated my sister in such a way that she does not want to go the axis bank which before she was planning to open an minor account with axis bank.

I did imps transfer using axis mobile app yesterday 6th feb for 2655 rupees my account debited but receiver did not got amount in his account my imps reference number & e receipt is attached with this complaint taken from axis mobile app check and i request you to kindly refund amount as soon possible.

When i intiated transfer it showed that amount to the receiver cannot be completed if he dint received they will refund amount again but still i did not got back even though receiver did not received the payment.

Hate this first time disatisfied with this no response in toll free number

Vinoth. G.

[protected]

To
The manager
Customer grievance cell
Axis bank credit card dept
Mumbai

Dear sir/madam,
I would like to request you for withdrawal / reversal of annual fees
Rs 1500 bill raised against my privilege card mentioned above, because privilege card offer of bank privilege card issuance representative was accepted by me in 2017 with the condition that no annual fees or card issue charge will be collected by axis bank credit card dept. So i request you to take appropriate steps for reversal of bill raised against my privilege card today during office hour, since the due date for payment of said amount is 7.02.2019 failing which i will be compelled to surrender my privilege card immediately. If you verify my card account then you will find huge transaction
During the financial year with validity from 01/17 to 01/20 sb account no-[protected], kalpana square branch bhubaneswar

With regards,
S. S mohapatra

I am a yes bank customer and few days ago i got a call from one of your customers name madhu whom details are
Madhu devi
A/c no [protected]
Ifsc utib0000054
Axis bank
She told me she can help me to get the loan and asked for 2300 rs for logio the file and help me to get the loan.
I transferred 2300 in her account because i need the loan but not she is not picking my call nor responding pls help to recover 2300 rs from her account

Request your help help on priority basis

Thanks

Madhusudan
[protected]

I sent 505 rs money using phonepe app from my axis bank account no [protected] on 2 feb. 2019 but the transaction was pending for 2 days then on 5 feb. 2019 the transaction was successful but the receiver has not received credit in his account & money has been debited from my account. Please initiate a refund to me. Its not fair to do fraud with customers. The transaction id is p1902021834546445235500 and the utr no is[protected]

Today i have purchased an item flipkart when i was proces the amount through net banking i have login into account and submitted otp details after that transaction was failed. So i realized it is some payment get way error but after few mins i got message from axis bank your was debited. what should i do now. i tried make a call to axis bank but call center is not responded properly.

The amount of Rs 1899 was deducted without any reason and no resolution happened even after calling customer care for a long time. also visited the branch but there was no action. The amount was deducted stating a reason one asset service which I have no idea about. And now the company is not even refunding the amount even after several complaints.

This complaint is against cashier of axis bank at railway road branch kurukshetra, haryana.

I mandeep singh waited for 10 mins at cash counter around 2 pm when cashier was not available at the counter, some other employee told me he was on lunch. (Though there is no such process to keep cash counter shut for lunch during working hours still i ignored and waited). After few minutes cashier came and started to attend a person who was way behind my number in the queue. Though i and others were not comfortable but the kind of bonding cashier shown with that person seemed someone from family. Still i kept patience. When my turn came i told cashier to run hands bit faster like earlier as i was already late due to lunch and his favorism to person behind me. On that cashier started giving excuses and started talking rough. Still due to hurry i insisted him to handover me my cash but he gave me small currency on which i insisted to give bigger currency notes. But he refused and started yelling like ' good if you take these notes otherwise you can shut your bank account and i'll make you throw out of bank by calling security. He said i am from a rich background and will see if i uttered a single word.
I tried to complain the manager but he was not in office.
All this incident is captured in cctvs and i am sure anyone interested in taking any action on this complaint can thoroughly check the gestures and expressions during the incident.

Though cashier misbehavior complaints are often at banks but this kind of dadagiri to threaten customer and misbehaving someone in front of staff and other customers. I tried complaining on helpline of axis bank but it turned out of no use as they apologized and asked me to simply mail the manager but i want top management to listen if possible.
I can be reached at [protected].

I, swasti mnila sinha, a saving account holder at axis bank, bokaro branch, near naya mode. My ac/ no is*86873. My customer id is[protected]. On 18 jan 2018, rs 885 was deducted from my account as debit card charges of my previous card. My card was expired in september 2018 and the amount is deducted now, without any clarification previously. On query with customer care, they said my account is savings ac/ and my card was priority card, so they deducted money.
I had not opted for priority debit card, neither had any information regarding the charges levied on debit card.
I was priority customer few years back. Unknowingly they transferred me to savings account customer. Also no one told me about the difference between the saving and priority debit card charges.
I have been a sincere customer of your bank, having account for more than 10 years.
My mobile no is [protected] and email id is [protected]@gmail.com
Please take appropriate action regarding this matter. I will be highly obliged.

Dear team,

Hope you are understood my problem.

Message at 04:03pm -
Hello! Your a/c no. 876360 has been debited by rs. 118 on 05/feb/19. The a/c balance is rs. 93785.70. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

I don't think i have issued any such mandate.
Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?
And also i want my money back.

Best regards,
Chetan birla
Contact no. [protected]
Email id. - [protected]@gmail.com

Hello team
Their is one person who visited my house in ahmedabad and told my tenants that if i dont pay the due amount he will seal my house. And he the number which he gave to security was wrong number

Also he misbehaved with my tenants and was talking rude
I have hardly 4-5k outstanding in my credit card.

On what basis did he gave all this warning.

Also i did get call from agent on my new number [protected]. And they update me with payment status as my old number is not in use anymore now
Old number on which my cc is registered is [protected]

This behaving with customers is not expected.

I have a account with axis bank bhilwara branch.
This branch employee mr bhupander bhatnagar does not have any manners to talk with coustmers. I forget my precious pen on his desk i informed him on phone about this. He agree that he find my pen. But when i reached bank to collect my pen his behavious was so rough and manners less. He shouted on me and asked me to tie my pen in my neck.

Respected sir/madam,

Applicant name: naveen raghu. R

Last two years back l get agri loan from axis bank pattukkottai branch, last year 15/11/2018 due to gaja cyclone affected my all property (Land and home), in my all property will insured when i take agri loan from axis bank, every year without my knowledge renew the crop insurance premium, for past 45 days i visited my near axis bank to claim my insurance amount they are not responding, nearly two month gone, i can't get any information from the bank, kindly request to consider my request and take action to get insurance amount as soon as possible..

I had upgraded my credit card from my zone credit cards to buzz card. I was mentioned that the annual charge for my zone credit card will get waived off and new buzz credit card annual fee is 700+gst. But before the buzz card even reached me, my axis bank app started showing annual fee +late fine.
How come the late fine is valid if i was asked i will get 45 days time for paying the annual fee of buzz credit card.
I shall get the late fine waived off as per the discussions held with your employee.
Contact me on [protected].
Kindly do the needful.
Regards
Mamta singh

Dear sir,
I amsantosh kumar from chatra. I am doing my transition for last 5 years in your axis bank but till now rahul kumar is posted in axis bank main branch chatra pin code 825401, which is headed by assistant manager chatra, whose very bad behavior is due to my 10 accounts which is almost 70lac to 1cor.in a month transection i have to close. Let me tell you for information that rahul kumar has threatened to close my account. So i urge you to do it soon
thank you
Thank & rgds
Santosh kr
Chatra
Mob no [protected]

I want to surrender my credit card no. [protected]. Hopeless services by axis bank and non justifiable charges. Despite of complaining several times, bank still asking money in various forms like policy money, annual charges, other charges etc. Even employees of axis bank are also misbehaving, misguiding and not cooperating. Another headache is customer care also not responding. Really fed up of disgusting services.

What a fraudulent phone calls from axis bank Requested me to press 1 and after pressing it my a/c balance has been deducted 1899 in the name of one assist services ...why u deduct money from your customer illegally stop doing such a fraudulent act. Don't make the customers ### otherwise you will loss your business. You have no rights to deduct money from your customer without permission from the customer. Refund the money immediately

Dear Sir,

i have received following message from axis bank.and debited as same.

Hello! Your a/c no. 351602 has been debited by rs. 118 on 04 feb19. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction

i want to know about this.

please do the needful.

I have made a IMPS transaction today, it shows the status as suspect.
What is meaning for this status?
Is the transaction is pending or canceled ?
There is no money debited from my account.

Reference No :[protected]

This is the first time, i got this kind of status.

May I know why this is happened ?

Kindly solve this issue ASAP.

Its very urgent.