Axis Bank Complaints & Reviews

No never

Because of your wrost service

I am your existing customer. My fisrt home loan disbursement done after lots of followup with your nodal officer.
Then also again applied for top up loan and same harressement facing this time also.
My property value is 25 lakh my old loan outstanding is 100000 and we want topup 450000.
Loan sanctioned in the month of jan 19 but still disbursement...

My refund of rs.5099 has been processed on 28/01/2019 for the order #[protected] and the amazon give me a time to reflect amount within 04/02/2019. The authorization code (Refund reference number for transaction is [protected]) but amount is not reflect in my bank account so plz refund my money as soon as possible. Name=virendra pratap singh
Account no.=[protected]

I have axis asap account. On 1st december i apply for debit card it delivered me on 5 th december after 2-3 days bank cut 354 rs for debit issues fee but that time my account balance is zero my account going to negative balance -354 rs after i pay that amount of 354 rs. But axis put my 300 rs in lien amount that customers service says i pay the debit card issuance fee but i already paid axis says i don’t pay what i do???

Dear sir,

This is with regards to a home + plot loan application i had submitted in axis bank in november. The application itself was lodge in late and updated on the system on 14 december 2018. I have since been approved form a personal financial of a loan of 30 lacs in december 2018. Post this i have had to wait for over 6 weeks for the technical review to start. On 1st feb i was advised on the phone that the there is no development in the area hence the loan is rejected. When i pointed out that the closest habibation of over 200 house is only at a distance of 200 feet from my property, they advised they will check and get back on 5th of february i was advised that the property is located far from the orr (Ring road) that why it's has been rejected. I have since written to the sales manager in the subject but received no response. Today on 8th february i have been advised that the loan was rejected as it is outside of your geo limits, which i do not understand either. Due to this delayed response from. Axis bank i have lost 3 months and now am in risk of losing my token advance as well as the property. I kindly seek your support to understand what go limits are and why a customer is not made aware of these limits / terms and conditions when the application and feeling is collected from a customer.

Kind regards
Saju varghese

Sir,
My pension plan amount not cutting from my account due to 6months please my pran number[protected]. My account is axis bank, my name is alakunta baji. My axis bank account number is [protected] not cut mu amount due to pension plan please verify my problem. My e-mail address is [protected]@gmail.com. Please suggest me what to do to continue to cut my pension plan regularly otherwise tell me an option what to do to regularise my pension plan account as usual as previously how it is '

Sir, with due respect i want to state that i have applied for axis bank online rewards card. So i recieved a mail after one week that your atm card will be delivered by bluedart. So from that day till now i didnt recieved. After going to bluedart office they told me that they have sended it back to headquater of
Bluedart from srinagar. So kindly send me card back. That wil be your kindness.

I am writing this with regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-xxx. I recently received a bill of amount rs. 300000.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected].

I did rejected my personal loan due to huge amount of processing fee, interest % & Insurance premium today at 12.07 PM whereas the loan was processed without my concern today @3.47 PM.

I agreed that, earlier I was informed that the interest percentage is 16.99% and 2% processing fee. But later, they charged 18% GST on processing fee and 2500+ as insurance premium.

I was able to arrange the money from outside with 12% interest. Please do not deposit the amount to my account.

My sister went to the axis bank branch raidopur, azamgarh uttar pradesh in post november pre december for the necessary correction in adhaar card (As this is the center for correction and making of adhaar card).
The employee named amit who had less knowledge of correcting adhaar, because it was a minor mistake in it.
There was an error in card holder name, just one word, and being a minor she did not carry voter id and driving license not even pan card. She had her birth certificate, marksheets and a policy bond also which is enough to prove the mistaken spelling of her name but tat person did not accept it and told her to bring those document following caste certificate (But general category do not need caste certificate and this certicate is used for caste varification)
She being very polite told him all the circumstances where he was going wrong but he was telling her also to bring voter card and pan card to make adhaar card. Which is obviously not possible.
Mr. Amit has irritated my sister in such a way that she does not want to go the axis bank which before she was planning to open an minor account with axis bank.

I did imps transfer using axis mobile app yesterday 6th feb for 2655 rupees my account debited but receiver did not got amount in his account my imps reference number & e receipt is attached with this complaint taken from axis mobile app check and i request you to kindly refund amount as soon possible.

When i intiated transfer it showed that amount to the receiver cannot be completed if he dint received they will refund amount again but still i did not got back even though receiver did not received the payment.

Hate this first time disatisfied with this no response in toll free number

Vinoth. G.

[protected]

To
The manager
Customer grievance cell
Axis bank credit card dept
Mumbai

Dear sir/madam,
I would like to request you for withdrawal / reversal of annual fees
Rs 1500 bill raised against my privilege card mentioned above, because privilege card offer of bank privilege card issuance representative was accepted by me in 2017 with the condition that no annual fees or card issue charge will be collected by axis bank credit card dept. So i request you to take appropriate steps for reversal of bill raised against my privilege card today during office hour, since the due date for payment of said amount is 7.02.2019 failing which i will be compelled to surrender my privilege card immediately. If you verify my card account then you will find huge transaction
During the financial year with validity from 01/17 to 01/20 sb account no-[protected], kalpana square branch bhubaneswar

With regards,
S. S mohapatra

I am a yes bank customer and few days ago i got a call from one of your customers name madhu whom details are
Madhu devi
A/c no [protected]
Ifsc utib0000054
Axis bank
She told me she can help me to get the loan and asked for 2300 rs for logio the file and help me to get the loan.
I transferred 2300 in her account because i need the loan but not she is not picking my call nor responding pls help to recover 2300 rs from her account

Request your help help on priority basis

Thanks

Madhusudan
[protected]

I sent 505 rs money using phonepe app from my axis bank account no [protected] on 2 feb. 2019 but the transaction was pending for 2 days then on 5 feb. 2019 the transaction was successful but the receiver has not received credit in his account & money has been debited from my account. Please initiate a refund to me. Its not fair to do fraud with customers. The transaction id is p1902021834546445235500 and the utr no is[protected]

Today i have purchased an item flipkart when i was proces the amount through net banking i have login into account and submitted otp details after that transaction was failed. So i realized it is some payment get way error but after few mins i got message from axis bank your was debited. what should i do now. i tried make a call to axis bank but call center is not responded properly.

The amount of Rs 1899 was deducted without any reason and no resolution happened even after calling customer care for a long time. also visited the branch but there was no action. The amount was deducted stating a reason one asset service which I have no idea about. And now the company is not even refunding the amount even after several complaints.

This complaint is against cashier of axis bank at railway road branch kurukshetra, haryana.

I mandeep singh waited for 10 mins at cash counter around 2 pm when cashier was not available at the counter, some other employee told me he was on lunch. (Though there is no such process to keep cash counter shut for lunch during working hours still i ignored and waited). After few minutes cashier came and started to attend a person who was way behind my number in the queue. Though i and others were not comfortable but the kind of bonding cashier shown with that person seemed someone from family. Still i kept patience. When my turn came i told cashier to run hands bit faster like earlier as i was already late due to lunch and his favorism to person behind me. On that cashier started giving excuses and started talking rough. Still due to hurry i insisted him to handover me my cash but he gave me small currency on which i insisted to give bigger currency notes. But he refused and started yelling like ' good if you take these notes otherwise you can shut your bank account and i'll make you throw out of bank by calling security. He said i am from a rich background and will see if i uttered a single word.
I tried to complain the manager but he was not in office.
All this incident is captured in cctvs and i am sure anyone interested in taking any action on this complaint can thoroughly check the gestures and expressions during the incident.

Though cashier misbehavior complaints are often at banks but this kind of dadagiri to threaten customer and misbehaving someone in front of staff and other customers. I tried complaining on helpline of axis bank but it turned out of no use as they apologized and asked me to simply mail the manager but i want top management to listen if possible.
I can be reached at [protected].

I, swasti mnila sinha, a saving account holder at axis bank, bokaro branch, near naya mode. My ac/ no is*86873. My customer id is[protected]. On 18 jan 2018, rs 885 was deducted from my account as debit card charges of my previous card. My card was expired in september 2018 and the amount is deducted now, without any clarification previously. On query with customer care, they said my account is savings ac/ and my card was priority card, so they deducted money.
I had not opted for priority debit card, neither had any information regarding the charges levied on debit card.
I was priority customer few years back. Unknowingly they transferred me to savings account customer. Also no one told me about the difference between the saving and priority debit card charges.
I have been a sincere customer of your bank, having account for more than 10 years.
My mobile no is [protected] and email id is [protected]@gmail.com
Please take appropriate action regarding this matter. I will be highly obliged.

Dear team,

Hope you are understood my problem.

Message at 04:03pm -
Hello! Your a/c no. 876360 has been debited by rs. 118 on 05/feb/19. The a/c balance is rs. 93785.70. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

I don't think i have issued any such mandate.
Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?
And also i want my money back.

Best regards,
Chetan birla
Contact no. [protected]
Email id. - [protected]@gmail.com

Hello team
Their is one person who visited my house in ahmedabad and told my tenants that if i dont pay the due amount he will seal my house. And he the number which he gave to security was wrong number

Also he misbehaved with my tenants and was talking rude
I have hardly 4-5k outstanding in my credit card.

On what basis did he gave all this warning.

Also i did get call from agent on my new number [protected]. And they update me with payment status as my old number is not in use anymore now
Old number on which my cc is registered is [protected]

This behaving with customers is not expected.

I have a account with axis bank bhilwara branch.
This branch employee mr bhupander bhatnagar does not have any manners to talk with coustmers. I forget my precious pen on his desk i informed him on phone about this. He agree that he find my pen. But when i reached bank to collect my pen his behavious was so rough and manners less. He shouted on me and asked me to tie my pen in my neck.