Axis Bank Complaints & Reviews

Address: 600042

I have salary account in axis bank from my company after that company changed salary account. Now I want close account I called customer care to close account. But they told need to come to own branch. Now asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance. They are told that is our business policy. As per RBI no negative balance in a savings account. I went another time for showing and closing that account but they told why we need to follow those rules and go main branch. And we didn't received any instructions like that from our bank so you need to clear negative balance to close it.and showing different amount in different time.
This type of cheating customers and RBI done by axis bank please take action against these type of issues.

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Axis Bank customer support has been notified about the posted complaint.

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S

shalu23

from New Delhi, Delhi

Jan 29, 2019

Please do it at the earliest.

Amount has been deducted but not reached beneficiary... Status says account has been debited and NEFT request has been posted to RBI

Receipt No.- WHHZTBCC7862
UTR: AXMB[protected]

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Address: Churu, Rajasthan, 331023

Dear sir
I m Manish sharma. I have an axis asap account. My account show 30 rs Lein. But bank recovered from my account. its Lein not remove by bank. I want order check book request but i have not done this for pending Lein amount. My branch employees says "you have online asap account we are not help you" and customer care told me that I goes to branch.
Sir i really puzzled plz help me..
Manish sharma
Account No. [protected]
Churu rajasthan

Mar 3, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2019

Axis Bank Customer Care's response Hi, sorry for the trouble. We are looking into the matter raised by you and will get back to you at the earliest. Regards, Team Axis Bank.

Verified Support

Jan 31, 2019

Axis Bank Customer Care's response Hi, we wish to inform you that referred charges are SMS alert charges and the same is genuine and has been debited as per the schedule of charges. However, the chequebook can be applied post the updation of the KYC on the account. Regards, Team Axis Bank

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Address: Ludhiana, Punjab, 141003

Dear sir
Your branch manger and an employee mr. Vishal misbehaved with me and abused me and my staff. I just send my staff to take out 20000 rs from the account first they told the wrong thing and than they to do the same after talking to the employee mr vishal he misbehaved and the branch manager mr yogesh sharma also misbehaved. Number of manager is [protected] and employee mr vishal number is[protected], [protected]

Mar 2, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

Axis Bank Customer Care's response Hi, sorry for the inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.

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B

bunasana

from Delhi, Delhi

Jan 29, 2019

A Credit Card no. [protected] of Axis Bank is showing assigned in my Name - SANATAN PARIDA in the CIBIL Site.

There is no such card i am having nor i have applied to AXIS Bank for the same.

Please clarify and the unused close the card from further misuse.

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Address: Rangareddy, Andhra Pradesh, 500079

I would like to inform you sir, i am a long standing customer of your bank dilshuknagar branch hyderabad, since 2005 and also a regular mutual fund investor. Always all my sip mandates are rejecting by saying due to signature mismatch, but all my cheques are regularly passing without any objection. Due to this my financial planning is effecting since this account is linked to all my investments. My a/c no is [protected]. But branch people...

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Address: Jorhat, Assam, 785013

I got a call that they would give job to me. And i was asked to submit money to them in the name of registration charges. I have paid around 20, 000 to them but then they stopped receiving the call after receiving the money. Please help.
The bank details to which i sent the money is with me. I have repeatedly complaint also but i get no replies.
Please help.

Axis Bank customer support has been notified about the posted complaint.

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S

Shru1603

from Indore, Madhya Pradesh

Jan 29, 2019

Dear sir
My name is shruti goyal, i won a benetton bag as a gift by axis bank.
Which I ordered but still its not received.

Transaction id [[protected]]

So i request to you please give status of the same.

Thanks
Shruti Goyal mittal
M no [[protected]]

fraud jobs - Comment #3336124 - Image #0

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Address: Ahmedabad, Gujarat, 380015

Dear sir,

I am bharat. Vaghela. From ahmedabad i am. Last 12 years old. Axis bank customers.
Please i need you.. Please reactive my credit card. I already very request last 4 months aproxe last december i already request customers care very lots of mail.& very very request but there is no response for your cutomercare and. No proparly advise..
Dear sir i am not npa clint. I already full pantaly with charges. Your bank.
My father hospitaltion that day tharefore my delay payment that day but our old history is very nice.

So please reactive my credit card. I need you sir. Because this card no is my lucky card..
My card no -7933
My mobile -[protected]
My name - bharat natvarlal
Vaghela

Your faithfully
Bharat vaghela

Mar 1, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

Axis Bank Customer Care's response Hi, we request you to contact our phone banking team on[protected] and[protected]. Regards, Team Axis Bank.

Feb 01, 2019

Updated by Navpad Dear sir,
Axis Bank credit card departmdepartent does not coprate. I want re starrt my credit card. Axis Bank does not help .please give me RBI consumer Court email ID..

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Address: Bangalore, Karnataka

Hi my name is lakshmi m raikwal, my accounts was not operated for a year and got converted to saving account and there was negative balance of some rs10700 so i transferred rs11, 292 to account to clear the negative balance, and to continue the account normally. But, when i see the statement again on the same month like within 2 weeks, i was shocked to see the negative balance of 2264.10 in the account again... I don't understand what kind charges they are charging... Pls refund my amount and clear this negative statement.

Mar 6, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

Axis Bank Customer Care's response Hi, sorry for the inconvenience caused. We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank

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Good evening this is kumaraswamy from my axis upi transaction declined but amount debited not credited to beneficiary please do the needful refund my amount as early as possible hello! Your a/c no. 228192 has been debited by rs. 6440 on 26jan19. The a/c balance is rs. 31.70. Info: upi/p2a/[protected]/[protected]. Call [protected] (If in india) if you have not done this transaction.

Mar 1, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

Axis Bank Customer Care's response Hi, sorry for the inconvenience caused. We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank

Jan 28, 2019

Updated by Kumar Goud [protected]

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K

Kumar Goud

from Hyderabad, Telangana

Jan 28, 2019

[protected]

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Axis Bank Customer Care's response, Jan 29, 2019

Verified Support

Hi, sorry for the trouble. We are looking into the matter raised by you and will get back to you at the earliest. Regards, Team Axis Bank.

Axis Bank Customer Care's response, Jan 30, 2019

Verified Support

Hi, we request you to please visit the below link to raise a dispute for the referred transaction: https://bit.ly/2LfvI8a. Regards, Team Axis Bank

K

Kumar Goud

from Hyderabad, Telangana

Jan 31, 2019

Thanks my problem resolved amount credited to beneficiary

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Axis Bank Customer Care's response, Feb 1, 2019

Verified Support

Hi, thank you for your feedback :) We are always here to provide you with the best possible support and services. Regards, Team Axis Bank.

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Address: 400071

Axis bank is a fraud bank. Sorry but i have to say this because you have not refunded my amount which you debited despite transaction failure. 100 times i called up your support to report the complaint but no resolution given yet apart from fake hopes of getting my money back. You are cheats and i will make sure your crime is exposed. I will never recommend my l&t colleagues to prefer your bank. Mark my words.

Feb 28, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

Axis Bank Customer Care's response Hi, we are sorry to hear that. Do DM us your registered contact details and we will get back soon. Regards, Team Axis Bank.

Jan 28, 2019

Updated by Tanujkamath I have already messaged you my no. but you guys never call. its been eight days now??? Can you give my money back Please

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Address: Nagpur, Maharashtra, 440025

Hi,

I am yashwant b wasnik, i have changed my iconnet password some days back, today i am trying to login, but getting invalid credentials every time. Customer id is correct and password is also correct. After some attempts i got "reached maximum attempts". And again "invalid credentials" message is coming.

My mail id is:[protected]@yahoo.in mo no[protected]

Please let me know what is going wrong?

Feb 28, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

Axis Bank Customer Care's response Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2L5Zv7g Regards, Team Axis Bank.

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Address: 560045

Sir/madam,
Myself shivashankar n t holding a account in union bank gandhinagar branch...
Yesterday i used union bank atm card in axis atm located in nagavara near jmj hospital...
As i entered amount and pin system got hanged...
I didn't get cash but got msg of cash debited from account...
Please solve my problem...

Regarding
Shivashankar n t

Feb 28, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

Axis Bank Customer Care's response Hi, sorry for the trouble. We request you to liaise with your account holding Bank to lodge a formal complaint. Regards, Team Axis Bank

Jan 30, 2019

Updated by ssnt@123 My account holding bank is UNION BANK OF INDIA...

Feb 01, 2019

Updated by ssnt@123 Sir I'm waiting for your reply...
Please do reply and solve my problem...

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Address: New Delhi, Delhi, 110043

Hi sir,

Since jan-2018, i am using credit card of axis bank having number xxxx4983,
I am regularly paying the credit card bills on timely basis against card number xxxx4983,

But in jan-2019 i received a sms for the renewal charges of 1500 rs, against 2nd credit card issued by axis bank which i never used and having card number xxxx1621, i checked through axis bank app and blocked the card xxxx1621,

Kindly help me to reimburse my 2nd card renewal charges and stop auto renewal. I don't need that card

Feb 6, 2019

Complaint marked as Resolved

As per axis bank record, they issued two credit card and they charged for both, Now they denied to reimburse the amount, Hence i am taking fresh steps to surrender the cancel cards

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

Axis Bank Customer Care's response Hi, sorry for the inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.

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M

manish5181

from Delhi, Delhi

Jan 28, 2019

Dear Axis bank team,

My registered contact detail is [protected]

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Axis Bank Customer Care's response, Jan 28, 2019

Verified Support

Hi, the charges levied in your card account is applicable as per the schedule of charges. Sorry for the trouble. Regards, Team Axis Bank

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Address: Chennai, Tamil Nadu, 600023

My account no :[protected]

Mobile no:[protected]

Axis bank has activated apy scheme without my knowledge during account opening. I requested the bank (Ayanavaram branch) twice to cancel the same. But there is no action taken by them for last one year. Due to this monthly my account was debited 70rs monthly. I am thinking to close my account if immediate action not taken.

Please consider this issue with priority.

Thanks in advance
Mohan babu s

Feb 28, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

Axis Bank Customer Care's response Hi, thank you for reaching out. Please DM us your details of branch approached. We are here to help! Regards, Team Axis Bank.

Jan 28, 2019

Updated by MohanRaji My account no :[protected]

Mobile no:[protected]

Axis bank has activated apy scheme without my knowledge during account opening. I requested the bank (Ayanavaram branch) twice to cancel the same. But there is no action taken by them for last one year. Due to this monthly my account was debited 70rs monthly. I am thinking to close my account if immediate action not taken.

Attached the details of the branch which I have account. Please don't waste time by asking branch details again, it was already mentioned in my previous complaint update as aynavaram branch, also if I want to DM privately means please tell the mail id or some means by which I can text.

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My uncle and aunt were having received their credit cards from axis bank which has not been used for long time. But still Axis bank is adding annual charges and adding interest to those cards.
My uncel and aunt were not that educated to look into these things as people from bank polished them to sell their credit cards.
Now I tried to reach customer care to get the cards close their is no way since they were asking fro registered mobile no which has been lost on aircel problem and i am very much frusted over the response on the phone customer care.

Axis Bank customer support has been notified about the posted complaint.

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Address: Latur, Maharashtra, 413512

Website: www.axisbank.com

Today I visited Axis bank Latur Nandi stop branch for the loan inquiry. Employee in the office started asking me my banking ID and password. I told them I can't provide my account password they said 'If you don't provide password then they won't give loan'. I was not knowing my password they asked me to rest it there.
Employees can't even speak english and they don't even know how to operate mobile app.

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Hi Team,
Iam Suraj Sukla my Axis account no is [protected]
This is in reference to my personal loan from axis bank PPR[protected] . Due to some personal circumstances i could not pay some of the emis. on 30th Nov 2018 i payed all the dues and closed my loan.

I paid all the dues, penality charges and cibil amount submitted in the bank

they promised that i would receive the noc within one month after the loan closure. since 2 weeks no one is responding my call and emails

Name Kapil7.Sharmaaxisbank.com Business Manger
ph number is [protected], he is Spoc for loans and he blocked my number now

Would request you to kindly look into it and provide the noc at the earliest and update my cibil as closed.

I have raised the concern to their grievance redressal, but did not receive any response.

Regards
Suraj

Axis Bank customer support has been notified about the posted complaint.

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Address: West Godavari, Andhra Pradesh, 534102

Sir, this is SRIHARIBABU ADDAGARLA, MY axis account in CHINAMIRAM branch in westgodavari, last time l got MY credit card from Vijayawada address, unfortunately changed to MY permanent address, so plz consider my permanent address for new credit card renewal purpose.
Plz consider mypermanent address for credit card renewal purpose .
Thanking you sir

Mar 3, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2019

Axis Bank Customer Care's response Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
Regards, Team Axis Bank

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Address: Chennai, Tamil Nadu, 600097

Dear bankers,

Loan agreement number: ppr[protected]

With reference to the above loan agreement number, i had paid all my emi's for above loan account no and, i have some late fees & bounce charges due to bank account change,

I had transferred loan amount axis saving account, few months back i faced with issue with axis bank auto debit same charges from loan amount, for the reason my emi got bounced,

I had request many time reason for deduction but not received proper response from banker side, for the reason i missed some emi's

Kindly give waiver for bouncing charges & penalty charges and issue the no due certificate..

I have been following up with customer care mail id but not prompt reply for the reason i raised complaint

Regards

Arul. R
M. No.[protected]

Feb 24, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2019

Axis Bank Customer Care's response Hi, sorry for the inconvenience. Please DM us your registered contact number, loan number and we will get back shortly. Regards, Team Axis Bank.

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I am credit card holder of axis bank. Now my credit card bill was showing pending from last more than 3 month whenever i want to clear my credit card in proper way
Card no * * * 1006
Name - — jabar singh rana
Contact no — [protected]
Mail id — [protected]@gmail.com
So i want to know. How amount can increase so much penalty of late payment
Please look the matter
Thanking
J s

Feb 24, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2019

Axis Bank Customer Care's response Hi, we request you to visit the following link to get clarification on charges levied: https://bit.ly/2MUdPgJ. Regards, Team Axis Bank.

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R

Ramya.G

from Chennai, Tamil Nadu

Jan 24, 2019

Please cancel my credit card.. By mistakenly applied in online portal... yet to received the credit card. but i dont want that credit card.. request you to stop to dispatch the credit card and acknowledge to us.

Regards,
Ramya.G

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Axis Bank Customer Care's response, Jan 24, 2019

Verified Support

Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.

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Address: 122001

Dear team,

I have received following message today, which says
Message 1 at 12:35pm -
Hello! Your a/c no. 298095 has been debited by rs. 118 on 24jan19. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

I don't think i have issued any such mandate.
Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?

Best regards,
Imran

Feb 25, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2019

Axis Bank Customer Care's response Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2o02YoS Regards, Team Axis Bank.

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A

Arunjohnson

from Mayiladuthurai, Tamil Nadu

Jan 24, 2019

I'm using saving account in axis bank last 2 years but now before 2 month very worst in bank because I'm working other company my salary will credit in axis account 10400. In 10/01/2019 but 12/01/2019 axis bank debited in my account 5164 + gst 891 I don't no why this charges debited my account we know all details

axis bank initiated transaction in form of mandate - Comment #3333135 - Image #0

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Axis Bank Customer Care's response, Jan 24, 2019

Verified Support

Hi, sorry for the trouble. We are looking into the matter raised by you and will get back to you at the earliest. Regards, Team Axis Bank

Axis Bank Customer Care's response, Jan 25, 2019

Verified Support

Hi, we are very transparent in terms of charges which are mentioned on our website/ Most important terms and conditions of application form and statements. Request you to refer the below link to get the details of charges applicable to your account. https://bit.ly/2o02YoS. Regards, Team Axis Bank.

Axis Bank Complaints & Reviews

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Axis Bank reviews & complaints page 285

axis bank negative balance in savings account_911010030450378

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for lien removal.

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fraud jobs

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reactivate my credit card

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after paying negative balance again accounts shows negative

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amount deducted but not credited to beneficiary

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invalid credentials" message is coming.

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atm machine failed but cash got debited

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auto yearly renewal for 2nd credit card

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apy scheme cancellation issue

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unable to close my uncle and aunts credit cards

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rude behavior of staff

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noc not received - personal loan

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change of address my credit card renewal purpose

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personal loan account

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late payment charge

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axis bank initiated transaction in form of mandate

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