Axis Bank Complaints & Reviews

Address: 500062

Sir, Iattempted to withdraw Rs 500 from AXIS BANK ATM(sainathpuram, hyderabad using INDIAN BANK ATM CARD on 29/1/19. however, transaction was incomplete as there was powercut at that moment. So i made another transaction later when power was there. but money was debited from my account even for incomplete transaction. i hereby attach relavent ministatement. i request axis bank to kindly do the needful

thanking you

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Axis Bank customer support has been notified about the posted complaint.

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Address: Bhopal, Madhya Pradesh

Hi i am Dayaram Yadav, My account is showing debit freeze since i have received a credit of Rs.990000 ( Nine Lacs Ninty Thousand ) on Thu, Jan 17, 8:27 AM, after which i went to my bank branch - Arera Colony, Bhopal asking about my problem there i met Mrs. Sita Mandeshwar (Branch Operation Head).

Account Details::

A/c: [protected]
Ifsc: UTIB0003114
Branch: Arera Colony
Email: [protected]@gmail.combr...

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Address: Solapur, Maharashtra

Website: fraud transaction done and amount deducted from my saving bank account

Dear sir,

My account has been debited of rs.8200 on dated 30/01/2019

This is fraud transaction so i want to complaint it to you

And refund my amount on my account as early as possible

My mobile no [protected]

My complaint is description is too short but my amount has been debited it is very big problem

Reference transferred to ecom pur/google*ta th/[protected]/300119

Mar 2, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2019

Axis Bank Customer Care's response Hi, we request you to refer the link https://bit.ly/2NJKKFo and raise a dispute for the same. Regards, Team Axis Bank.

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T

Tummala sai ram

from Visakhapatnam, Andhra Pradesh

Jan 30, 2019

No one are responding about credit card I lossed 2600 amount in debit card . I don’t get any information abou that . I have given letterfor closing my credit card . But process not completed and now I loosed amount also . I want clarification about this . I am too much disappointed service of axis bank . Contact mobile number [protected]

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Axis Bank Customer Care's response, Jan 30, 2019

Verified Support

Hi, we request you to visit the following link: https://bit.ly/2NJKKFo and raise a dispute if the said transaction is not authorized by you. Further, kindly get your card blocked at the earliest to avoid any misuse. Sorry for the trouble. Regards, Team Axis Bank.

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Address: Lucknow, Uttar Pradesh, 226022

Sir, mai krishna kumar pathak ka home loan 2012 se chal raha hai jo niyat aur nishchit samay par pichale 5-6 sal se jama ho raha hai. Lekin 10 jan 2019 wale kisht me balance jama karne me 10 minutes late ho gaya, jab ki 6-7 year se lagatar anvarat nishchit samay par jama ho raha hai.
Shikayat yah hai ki 8 & 9 jan 2019 ko sabhi banko me hartal ki vajah se emi, ubi bank a/c me balance jama nahi ho paya 10 jan 2019 ko jabtak bank ki karyvahi shuru ho tabtak emi ka massage vapas ho gaya. Jiske karan rs. 590/- ka penalty mere uper thok diya gaya.
Kya bank me hartal mane karwai thi?
Atah app se nivedan hai ki mere uper se penalty hata diya jay app ki mahan kripa hogi.
Sadhanyvad!!

Krishna kumar pathak
7/430, vikas nagar lucknow
Home loan a/c no. Phr[protected]
Axis bank ltd. India
Nikat shaheed path, gomti nagar lko
Mob. No. [protected]

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Mar 3, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2019

Axis Bank Customer Care's response Hi, we request you to visit the following link to get clarification on charges levied: https://bit.ly/2CkhjZ2. Regards, Team Axis Bank.

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Address: Kendrapara, Odisha, 754215

Dear sir

My name is chandan kumar baral and having axis bank account. One assist services was activated on 2018 one year back for one year. On january 28 th 2019 automatically it cut my money rs 1899 automatically without my permission. There was no call or no one ask me to continue this service or no and deduct my money i don't want this service to be continued. Plz deactivate this service and refund my money to my account.

Axis Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jan 31, 2019

Dear Chandan,

Greetings from OneAssist!

Apologies for the unpleasant experience you had. Your membership cancellation is processed vide service request number 3936937. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.

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Address: Thane, Maharashtra, 400604

I am mayadevi chouriwar,
I am working in k serve company. I opened salary account in axis bank, your local employee opened my demat account along with salary account without my consent. And name of your employee is miss priya thakur she is came from borivali branch.
I also contacted with her she is not ready to listen that she had open my demat account by her mistake. This is misseling case.
I don't want any demat account, and i want my money refund of rs. 1770/- in my account...
Hence do the needful from your end.. And please take appropriate action.

Thanks and regards,
Mayadevi chouriwar
[protected] / +[protected]

Mar 3, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2019

Axis Bank Customer Care's response Hi, sorry for the trouble. We are looking into the matter raised by you and will get back to you at the earliest. Regards, Team Axis Bank.

Verified Support

Jan 30, 2019

Axis Bank Customer Care's response Hi, sorry for the trouble. We request you to please give us your consent to close the account at dp.[protected]@axisbank.com from your registered e-mail id. Regards Team Axis Bank.

Verified Support

Jan 31, 2019

Axis Bank Customer Care's response Hi, sorry for the trouble. We acknowledge your feedback. Request you to please send us an e-mail from your registered e-mail id to dp.[protected]@axisbank.com for the closure of Demat account and the charges will be reversed on a pro data basis. Regards, Team Axis Bank

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R

RAJ_19_17

from Kollegal, Karnataka

Jan 30, 2019

I book air ticket from easemytrip.com through net banking on 19/01/2017. but ticket not book and Rs. 17265/- rupees debit from my account.the booking id is[protected].pls refund me as early as possible.

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Axis Bank Customer Care's response, Jan 31, 2019

Verified Support

Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2Na7gH8 Regards, Team Axis Bank.

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Address: Shimoga, Karnataka, 577427

In the Month of December, i have made the Minimum payment provided by the bank on time.
But the bank has put me extra amount Debit Interest and GST of rs 335.69 & rs 60.42 respectively dated 12 dec 2018, and even charged me an extra late payment fees of 600 and GST of rs 108 dated 07 Dec 2018.
In the month of January i even have paid the amount specifed by the bank, Debit Interest rs 416.85 & GST Rs 75 dated January 11th.
if i contact the customer care when these type of issues are taking in the month of december, the customer care people are not ready to respond properly and they even dont know what is happening.
Please Request the authority to refund me the amount of Rs 1594 which has been deducted unnessesarly.
Name:Gokul S
Credit Card Details
[protected]

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Axis Bank customer support has been notified about the posted complaint.

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Address: 504301

Sir i phanibhatla chakravarthy i applied for credit card. Ur bank people called me about credit card and i submitted all documents for three times finally my application is declined. I[censored] want check my cibil report and my loan details and am not defaulter in any bank. I want explanation. My pan number is atjpp9695e. I have housing loan in city union bank u can check my loan details. Pls needful for my request

Axis Bank customer support has been notified about the posted complaint.

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nithan kafekuteera

from Bengaluru, Karnataka

Jan 29, 2019

I had cleared axis bank credit card payment last 2 years back, Still i am trying to get NOC through axis bank customer care, but no response, because of this my cibil point are low, , , , please provide NOC

Last 4 digit no 0461
NITHAN

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Axis Bank Customer Care's response, Jan 30, 2019

Verified Support

Hi, we are here to help! Please inbox us your registered contact number and we will get back shortly.
Regards, Team Axis Bank

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Address: 600042

I have salary account in axis bank from my company after that company changed salary account. Now I want close account I called customer care to close account. But they told need to come to own branch. Now asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance. They are told that is our business policy. As per RBI no negative balance in a savings account. I went another time for showing and closing that account but they told why we need to follow those rules and go main branch. And we didn't received any instructions like that from our bank so you need to clear negative balance to close it.and showing different amount in different time.
This type of cheating customers and RBI done by axis bank please take action against these type of issues.

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S

shalu23

from New Delhi, Delhi

Jan 29, 2019

Please do it at the earliest.

Amount has been deducted but not reached beneficiary... Status says account has been debited and NEFT request has been posted to RBI

Receipt No.- WHHZTBCC7862
UTR: AXMB[protected]

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Address: Churu, Rajasthan, 331023

Dear sir
I m Manish sharma. I have an axis asap account. My account show 30 rs Lein. But bank recovered from my account. its Lein not remove by bank. I want order check book request but i have not done this for pending Lein amount. My branch employees says "you have online asap account we are not help you" and customer care told me that I goes to branch.
Sir i really puzzled plz help me..
Manish sharma
Account No. [protected]
Churu rajasthan

Mar 3, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2019

Axis Bank Customer Care's response Hi, sorry for the trouble. We are looking into the matter raised by you and will get back to you at the earliest. Regards, Team Axis Bank.

Verified Support

Jan 31, 2019

Axis Bank Customer Care's response Hi, we wish to inform you that referred charges are SMS alert charges and the same is genuine and has been debited as per the schedule of charges. However, the chequebook can be applied post the updation of the KYC on the account. Regards, Team Axis Bank

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Address: Ludhiana, Punjab, 141003

Dear sir
Your branch manger and an employee mr. Vishal misbehaved with me and abused me and my staff. I just send my staff to take out 20000 rs from the account first they told the wrong thing and than they to do the same after talking to the employee mr vishal he misbehaved and the branch manager mr yogesh sharma also misbehaved. Number of manager is [protected] and employee mr vishal number is[protected], [protected]

Mar 2, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

Axis Bank Customer Care's response Hi, sorry for the inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.

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B

bunasana

from Delhi, Delhi

Jan 29, 2019

A Credit Card no. [protected] of Axis Bank is showing assigned in my Name - SANATAN PARIDA in the CIBIL Site.

There is no such card i am having nor i have applied to AXIS Bank for the same.

Please clarify and the unused close the card from further misuse.

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Address: Rangareddy, Andhra Pradesh, 500079

I would like to inform you sir, i am a long standing customer of your bank dilshuknagar branch hyderabad, since 2005 and also a regular mutual fund investor. Always all my sip mandates are rejecting by saying due to signature mismatch, but all my cheques are regularly passing without any objection. Due to this my financial planning is effecting since this account is linked to all my investments. My a/c no is [protected]. But branch people...

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Address: Jorhat, Assam, 785013

I got a call that they would give job to me. And i was asked to submit money to them in the name of registration charges. I have paid around 20, 000 to them but then they stopped receiving the call after receiving the money. Please help.
The bank details to which i sent the money is with me. I have repeatedly complaint also but i get no replies.
Please help.

Axis Bank customer support has been notified about the posted complaint.

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S

Shru1603

from Indore, Madhya Pradesh

Jan 29, 2019

Dear sir
My name is shruti goyal, i won a benetton bag as a gift by axis bank.
Which I ordered but still its not received.

Transaction id [[protected]]

So i request to you please give status of the same.

Thanks
Shruti Goyal mittal
M no [[protected]]

fraud jobs - Comment #3336124 - Image #0

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Address: Ahmedabad, Gujarat, 380015

Dear sir,

I am bharat. Vaghela. From ahmedabad i am. Last 12 years old. Axis bank customers.
Please i need you.. Please reactive my credit card. I already very request last 4 months aproxe last december i already request customers care very lots of mail.& very very request but there is no response for your cutomercare and. No proparly advise..
Dear sir i am not npa clint. I already full pantaly with charges. Your bank.
My father hospitaltion that day tharefore my delay payment that day but our old history is very nice.

So please reactive my credit card. I need you sir. Because this card no is my lucky card..
My card no -7933
My mobile -[protected]
My name - bharat natvarlal
Vaghela

Your faithfully
Bharat vaghela

Mar 1, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

Axis Bank Customer Care's response Hi, we request you to contact our phone banking team on[protected] and[protected]. Regards, Team Axis Bank.

Feb 01, 2019

Updated by Navpad Dear sir,
Axis Bank credit card departmdepartent does not coprate. I want re starrt my credit card. Axis Bank does not help .please give me RBI consumer Court email ID..

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Address: Bangalore, Karnataka

Hi my name is lakshmi m raikwal, my accounts was not operated for a year and got converted to saving account and there was negative balance of some rs10700 so i transferred rs11, 292 to account to clear the negative balance, and to continue the account normally. But, when i see the statement again on the same month like within 2 weeks, i was shocked to see the negative balance of 2264.10 in the account again... I don't understand what kind charges they are charging... Pls refund my amount and clear this negative statement.

Mar 6, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

Axis Bank Customer Care's response Hi, sorry for the inconvenience caused. We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank

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Good evening this is kumaraswamy from my axis upi transaction declined but amount debited not credited to beneficiary please do the needful refund my amount as early as possible hello! Your a/c no. 228192 has been debited by rs. 6440 on 26jan19. The a/c balance is rs. 31.70. Info: upi/p2a/[protected]/[protected]. Call [protected] (If in india) if you have not done this transaction.

Mar 1, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

Axis Bank Customer Care's response Hi, sorry for the inconvenience caused. We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank

Jan 28, 2019

Updated by Kumar Goud [protected]

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K

Kumar Goud

from Hyderabad, Telangana

Jan 28, 2019

[protected]

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Axis Bank Customer Care's response, Jan 29, 2019

Verified Support

Hi, sorry for the trouble. We are looking into the matter raised by you and will get back to you at the earliest. Regards, Team Axis Bank.

Axis Bank Customer Care's response, Jan 30, 2019

Verified Support

Hi, we request you to please visit the below link to raise a dispute for the referred transaction: https://bit.ly/2LfvI8a. Regards, Team Axis Bank

K

Kumar Goud

from Hyderabad, Telangana

Jan 31, 2019

Thanks my problem resolved amount credited to beneficiary

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Axis Bank Customer Care's response, Feb 1, 2019

Verified Support

Hi, thank you for your feedback :) We are always here to provide you with the best possible support and services. Regards, Team Axis Bank.

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Address: 400071

Axis bank is a fraud bank. Sorry but i have to say this because you have not refunded my amount which you debited despite transaction failure. 100 times i called up your support to report the complaint but no resolution given yet apart from fake hopes of getting my money back. You are cheats and i will make sure your crime is exposed. I will never recommend my l&t colleagues to prefer your bank. Mark my words.

Feb 28, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

Axis Bank Customer Care's response Hi, we are sorry to hear that. Do DM us your registered contact details and we will get back soon. Regards, Team Axis Bank.

Jan 28, 2019

Updated by Tanujkamath I have already messaged you my no. but you guys never call. its been eight days now??? Can you give my money back Please

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Address: Nagpur, Maharashtra, 440025

Hi,

I am yashwant b wasnik, i have changed my iconnet password some days back, today i am trying to login, but getting invalid credentials every time. Customer id is correct and password is also correct. After some attempts i got "reached maximum attempts". And again "invalid credentials" message is coming.

My mail id is:[protected]@yahoo.in mo no[protected]

Please let me know what is going wrong?

Feb 28, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

Axis Bank Customer Care's response Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2L5Zv7g Regards, Team Axis Bank.

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Address: 560045

Sir/madam,
Myself shivashankar n t holding a account in union bank gandhinagar branch...
Yesterday i used union bank atm card in axis atm located in nagavara near jmj hospital...
As i entered amount and pin system got hanged...
I didn't get cash but got msg of cash debited from account...
Please solve my problem...

Regarding
Shivashankar n t

Feb 28, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

Axis Bank Customer Care's response Hi, sorry for the trouble. We request you to liaise with your account holding Bank to lodge a formal complaint. Regards, Team Axis Bank

Jan 30, 2019

Updated by ssnt@123 My account holding bank is UNION BANK OF INDIA...

Feb 01, 2019

Updated by ssnt@123 Sir I'm waiting for your reply...
Please do reply and solve my problem...

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Address: New Delhi, Delhi, 110043

Hi sir,

Since jan-2018, i am using credit card of axis bank having number xxxx4983,
I am regularly paying the credit card bills on timely basis against card number xxxx4983,

But in jan-2019 i received a sms for the renewal charges of 1500 rs, against 2nd credit card issued by axis bank which i never used and having card number xxxx1621, i checked through axis bank app and blocked the card xxxx1621,

Kindly help me to reimburse my 2nd card renewal charges and stop auto renewal. I don't need that card

Feb 6, 2019

Complaint marked as Resolved

As per axis bank record, they issued two credit card and they charged for both, Now they denied to reimburse the amount, Hence i am taking fresh steps to surrender the cancel cards

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

Axis Bank Customer Care's response Hi, sorry for the inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.

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M

manish5181

from Delhi, Delhi

Jan 28, 2019

Dear Axis bank team,

My registered contact detail is [protected]

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Axis Bank Customer Care's response, Jan 28, 2019

Verified Support

Hi, the charges levied in your card account is applicable as per the schedule of charges. Sorry for the trouble. Regards, Team Axis Bank

Axis Bank Complaints & Reviews

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Axis Bank reviews & complaints page 285

money debited though transaction is incomplete

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saving account - debit freeze/blocked

unauthorised amount deducted from bank account

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emi 10 minute late hone se lage penalty rs. 590 se mukti ke sambandh me

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deactivate and refund money

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mis selling of demat account

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charging unnecessary amount from my axis bank neo credit card

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declined my credit card

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axis bank negative balance in savings account_911010030450378

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for lien removal.

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misbehaving

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sip mandates rejecting due to signature mismatch

fraud jobs

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reactivate my credit card

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after paying negative balance again accounts shows negative

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amount deducted but not credited to beneficiary

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axis bank dupes customers

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invalid credentials" message is coming.

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atm machine failed but cash got debited

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auto yearly renewal for 2nd credit card

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