From
Hr - executive
Gujarat multi gas base chemicals pvt. Ltd.
Palavasna, mahesana.
To
Corporate office,
Axis bank.
Date: 12/01/2019 (Date of writing the letter)
Dear sir/madam,
Gujarat multi gas base chemicals pvt ltd. Company is a client of your bank for the past 26 years. And we hold a savings a/c and salary a/c of our employees. I wish to bring to your notice that, your bank staff of branch of mehsana (Bhimnath house radhanpur road mehsana).
We are opened the salary a/c of our employees in your bank at 26th dec, 2018 for salary purpose, and we deposited salary in our employees a/c on 7th jan, 2019 but, out of them our employee mr. Dipkumar rasikbhai patel /a/c no. [protected] did not get his salary in his a/c till the 12th jan, 2019. For this issue we called to branch manager mr. Ravi gandhi, mr. Najarbhai and dayaram multiple times in a day but still they didn’t give any response to us.
I request you to instruct your staff for their responsibility and services and also for apologize letter to our company. And credit the salary in a/c of our employee as soon as possible.
This misbehavior to the customers spoils the image of your bank and your services.
Kindly take the corrective actions regarding this issue.
Yours sincerely,
Jipal sukhadiya.
Hr-executive
Gujarat multi gas base chemicals pvt. Ltd.
Axis Bank customer support has been notified about the posted complaint.
UTR NO[protected]
AXIS ACCOUNT NO:
[protected]
NAME VIPUL V RABARI
MO NO: [protected]