Axis Bank Complaints & Reviews

I am a customer with axis bank, bazpur branch, udham singh nagar, uttarakhand. I have a savings account, a current account and another current account in the name of my firm. I would also like to put into your notice that a lot of other accounts from my family are also in the same branch. The details of my issues as follows:-
Savings account of my deceased uncle mr. Virendra kumar s/o mr. Rajendra kumar who died in 2016 account no. [protected] has still not been closed after all the required documents have been submitted including the death certificate and the account documents of the account nominee sulakshana sharma. The request for closing his account was made 4-5 months back. Two other accounts in the name of rohit sharma [protected] and bajrang motor garage [protected] have also not been closed from the last 4 months after several failed attempts. All the required documents have been made available to the bank and due to this delay, the balances of both these current accounts have gone down into negative.

I’m sorry to put into your notice that the operational head of the bank mr. Chanchal lakhchaura sol id 517 (Branch id) is drunk during working hours of the bank and many other customers have problems because of his behaviour. You must be aware about the fraudulent transactions that he did with many customers which were settled here in the brach itself as the manager mr. Atul singh manral is also equally ineffective in his job. He keeps postponing his work and i request your hr team to look into these matters as soon as possible because it is going to seriously damage the reputation of the bank in this town

Thank you

I have received a call from Axis Bank a year before on Nov 4 2017. it was like customer verification they said and was giving some idea about a one assist plan, and they debited 1899 Rs, I just don't want the subscription I tried calling customer care but no response and irresponsible customer service I dont know how to deactivate and I left it and 1899 rs was last now again today i got debited Rs1899 I contacted bank again no response.I have not used that one Assist for the previous year also .Please cancel my subscription for my Axis Master Card ending with 8647. It has been noticed that the money already been charged @1899 for the same.
Hence, cancel the subscription and refund the same into my account. My relationship no. is 3034795. I am waiting for confirmation of deletion of this service and also refund the money.

Hi
My credit card is getting expired by november end and concerned courier people have not delivered the consignment kindly resent the consignment again ASAP and address is
Residence Address
#217, Sai skanda, sri vinayaka nagar, devasandra, K R puram, Banglore 560036 Landmark-Near Amarjyothi english school
PH-[protected], [protected]

Hello Axis Bank,
I complained 2 times as my account debited with 1000/- Rupees on 23rd Nov 2018 and its kind of ECS transaction but I never registered any ECS except my Reliance mutual fund. My Reliance mutual fund ECS date is 28th Nov . When i found this transaction then I immidiately complained on your customer care number and your customer care executive said that refund will be given in 48 hrs but not given refund today is 28th Nov .My complaint no 46586751.
I want refund of my money immediately
My AXIS Account no is
[protected]

Hi,

Today I received a message from Axis Bank that some amt is deducted from my a/c without my knowledge...!!

Transaction Date28 Nov '18Transaction DescriptionTIP/SCG.VISA.POS.DT 241118/

I asked the customer care & they said that if I use my debit card in hotel or some shopping it will be charged...this one is for purchasing tickets at railway reservation counter !!!

How will I know where I will be charged if I am not informed !! They should alert us via SMS ... they do charge for SMS service. Very disappointed with Axis Bank !!! I will be afraid to use my debit card now, not knowing when some extra amt may get deducted as TIP/SCG ?!

I need a proper response for this and i need my money back as of now which is debited.

Thanks,
Satamita Mukherjee.
28/11/2018

My axis bank account with modasa branch account nob.[protected] this account credited rs.3750/ date 20.11.18 but creditedrs. Not clear so please debited rs.1250/ reason of me so please solve my problem i m go to bank but at least 5 days but not solve my problem my saving account to modasa branch query is debited my account rs1250/ so please fast solve my account query
Kirtikumar hirabhai
Mob-[protected]

I have opened one axis asap account and deposited one collection cheque at kahilipara branch, guwahati, assam. But collection of the amuont was not permitted because kyc of my axis account was not done by me. I was not aware of the fact that kyc is mendatory to deposite cheques at asap account.

Then i visited kahilipara branch for kyc, but they said that as because biometric device is not available with them thay are not able to do my kyc.

Then i visited lalmati branch, guwahati, assam, they also replied the same.

Then i called the phone banker. They said that biometric is not necessary. Only physical kyc will be considered as full kyc.

Then i again visited kahilipara branch. They suggested me to go to hatigaon branch, guwahati.

I again called the phone banker. The phone banker said that kyc will be opened after 23rd november.

I got a call on 24/11/2018 from axis bank, from the phone no [protected]. They requested me to visit the nearest branch to update the kyc. I said all that happened with me regarding this process. He assured me that kyc will bedone without any inturruption as all the branches are not have been updated with the process,

Then i visited beltola branch, guwahati, assam. There one lady sitting at counter no 4 directly said that the axis asap is accounts are closed long back and asked why i did not do the kyc before. I tried to tell her my problems with the uncleared cheque, but she was too busy to listen to my problem and i returned back. She did not even asked me to sit.

Now i do not understand how to do the kyc.

Respected sir/madam..,
I v. Bhasker sreegiri one of axis bank customer my customer id:[[protected]] reg. Mobile no [[protected]]..
Today im deposited 118000/- through cash deposit machine at tarnaka hyderabad but cash not deposited in my account, its shows on 'notes left behind ' & notes were retracted
Deposited amount denomination is 2000*56 & 500*12
Deposited machine no : os3rh02702
Branch :[uppal kalan]
Deposit date : 27/11/2018
Time: 11:02:59
So please clear and rectify my problem and do need full as early as possible as i'm in very emergency need of money
Thanking you

Bhasker
[protected]

My old credit card has expired on may 2018 so i got new card..in new card also having same month and year validity same was in my old card... I contacted customer care.. They sent new buzz card but they charged joining fee of 850rs plus annual fee of 850rs.. I am not a new customer... I already existing one... For what joining fee... So i want clarification regarding that joining fee of 850rs including gst...

My name is srikanth hs
credit Card [protected]
I have purchased a hard drive in amazon through AXIS BANK CREDIT CARD sep 29 card, the product was not good I reclaimed amount as per my communication amazon people told me its resend to bank on 13 nov
its still not credited to my credit card

ref nu [protected]

there is no proper way to mail axis bank or calling option

amount 15999 rs

My personal loan no - PPR[protected] and emi date is 5 th every month, so please change this emi date from 5 th every month to 10 th every month, this is due to we are getting the salary every month 10 th so please change the emi date, otherwise i could not clear the loan amount every month. So please kindly change my emi date to 10th every month.

Regards
Syed Sirajudeen S

Data: 27th novenmber, 2018
Upi reference number :[protected]
Wrong acc no:[protected]
Name :anirban ghosh
I accidentally sent this amount of 8500/- to the above stranger. Kindly refund the amount mentioned as soon as possible. Transaction occured just a few hours ago. So, i hope it won't be hard to retrive the money. The above fellow is the fraud and kept sending different account details to me from a few days.

Hi,

I have returned an item that i purchased online from club factory. They have processed the refund and was said that refund will be reflected in account
Within 5-10 days.
Please refer the screenshot attached for more information.

I would like to know on the status of the refund amount and when it will
Get credited to my account.

Thanks in advance,

Keerthy e v

Hello team,

I, ami sonecha, has booked a bus ticket from jamnagar to ahmedabad transaction id: [protected]. My booking was cancelled by travels company and refund fro the same has been initiated as on 12/11/2018 by the redbus but same has not been reflected in my credit card as of date (After 15 days). Can you please look in to this??

Thanks in advance.

When i tried to request for a cheque book my account is locked, and its showing error message as lien reason code. I cant place a new cheque book request.in anna nager west branch i have directly enquired about this, they said me to close my account. I need my new cheque book to process my employee provident fund. Still i have my balance amount 12.945 in that account. I do not now how to transfer it. I do not have much time....

Madam/Sir,
On 05th Nov 2018, I had used my axis debit card in a Punjab & Shind bank atm, located at laldiggi road, mirzapur Uttar Pradesh. Though the amount ₹10000 got debited from my bank account, the atm machine did not dispense any cash. Since it’s the 21th day now, the amount has still not been recredited in my account.. If i am right it shouldn’t have taken not more than 7 working days, i wonder what’s causing the dealy..?
Hence as a customary procedure just wanted to bring this matter for your kind information. Thank you,
Regards,
Shiv shankar Mishra.

Name on card: shiv shankar mishra.
Card no: 6860 ( last four digit)

My self m dhanunjayanaidu,... Holding axis bank credit card with following number [protected].

On 12th of november 2018, there has been an international fraudulent transaction on my credit card, total 5 transaction happen on 12 nov 2018 around from 03:00 am to 3:32 am of amount inr 24, 267.45 (Each transaction 4, 853.49 rupees with 5 times) to merchant name bls*myheritage_ltd.

During fraud time, i have not received any message on mobile from your end i have not authorized the above transactions. The credit card was in my possession at fraud time & i have not share credit card details to anyone.

Total amount which i had lost because of this 5 international fraudulent transaction is 24, 267.45 rupees. I have already submitted all the required copies of documents like fir, incident letter, card disputed form, my passport all pages and evidence of my email copies on 14th november 2018 at my home branch (Srinagar colony hyderabad) and they gave me this complaint no:[protected].

I have not received any response from my home branch yet. I even tried to reach your tool free customer care number but those guys are saying that complaint was not filed.

I request you to please kindly look into the matter as earliest as possible.

I personally visited bank for the kyc on 17th sep'2018. But still they have not done that in process, after that i called to costumer care for mutual funds inquiry but updated that still kyc is not done. I told that i personally visited for same and she reverted to close the account, if you will not visit again to axis bank odhav branch (Ifsc code: utib0002651). What should i do, i am working women and cannot visit again and again and take leave for such stuff. Kindly short out the thing quickly.

Dear sir

I would like to inform you that i islamuddin, am a customer of the axis bank branch mg marg,
Lucknow and that i have a saving account the number [protected]. My account has been deducted rs-3168+gst for consolidated charges. But this is my salary account and no such should have been deducted from my account.
And also informing you that i am join a new job from month oct-18 and i want to use this account as salary account. Due to the festival of diwali, i received the salary of october in cash. But my november month salary will come in my axis bank account.
So i request you kindly refund my amount that has been deducted from my account.
I would be truly grateful if this request is accepted.

Thank you

Regards
Islamuddin
Cust-id[protected]
Mob - [protected]
Email - islamuddin. [protected]@gmail.com

Dear sir/maam
I got a call this morning about the axis bank one assist services. They have charged me with rs. 1899 which has been deduced from my bank account on 26.11.2018
I have tried calling the cpp helpline and they have informed me that no membership has been activated for my bank account.
So, i want a cancellation of any membership that has been activated and also i want a refund of the same account as soon as possible.