Axis Bank Complaints & Reviews

My old credit card has expired on may 2018 so i got new card..in new card also having same month and year validity same was in my old card... I contacted customer care.. They sent new buzz card but they charged joining fee of 850rs plus annual fee of 850rs.. I am not a new customer... I already existing one... For what joining fee... So i want clarification regarding that joining fee of 850rs including gst...

My name is srikanth hs
credit Card [protected]
I have purchased a hard drive in amazon through AXIS BANK CREDIT CARD sep 29 card, the product was not good I reclaimed amount as per my communication amazon people told me its resend to bank on 13 nov
its still not credited to my credit card

ref nu [protected]

there is no proper way to mail axis bank or calling option

amount 15999 rs

My personal loan no - PPR[protected] and emi date is 5 th every month, so please change this emi date from 5 th every month to 10 th every month, this is due to we are getting the salary every month 10 th so please change the emi date, otherwise i could not clear the loan amount every month. So please kindly change my emi date to 10th every month.

Regards
Syed Sirajudeen S

Data: 27th novenmber, 2018
Upi reference number :[protected]
Wrong acc no:[protected]
Name :anirban ghosh
I accidentally sent this amount of 8500/- to the above stranger. Kindly refund the amount mentioned as soon as possible. Transaction occured just a few hours ago. So, i hope it won't be hard to retrive the money. The above fellow is the fraud and kept sending different account details to me from a few days.

Hi,

I have returned an item that i purchased online from club factory. They have processed the refund and was said that refund will be reflected in account
Within 5-10 days.
Please refer the screenshot attached for more information.

I would like to know on the status of the refund amount and when it will
Get credited to my account.

Thanks in advance,

Keerthy e v

Hello team,

I, ami sonecha, has booked a bus ticket from jamnagar to ahmedabad transaction id: [protected]. My booking was cancelled by travels company and refund fro the same has been initiated as on 12/11/2018 by the redbus but same has not been reflected in my credit card as of date (After 15 days). Can you please look in to this??

Thanks in advance.

When i tried to request for a cheque book my account is locked, and its showing error message as lien reason code. I cant place a new cheque book request.in anna nager west branch i have directly enquired about this, they said me to close my account. I need my new cheque book to process my employee provident fund. Still i have my balance amount 12.945 in that account. I do not now how to transfer it. I do not have much time....

Madam/Sir,
On 05th Nov 2018, I had used my axis debit card in a Punjab & Shind bank atm, located at laldiggi road, mirzapur Uttar Pradesh. Though the amount ₹10000 got debited from my bank account, the atm machine did not dispense any cash. Since it’s the 21th day now, the amount has still not been recredited in my account.. If i am right it shouldn’t have taken not more than 7 working days, i wonder what’s causing the dealy..?
Hence as a customary procedure just wanted to bring this matter for your kind information. Thank you,
Regards,
Shiv shankar Mishra.

Name on card: shiv shankar mishra.
Card no: 6860 ( last four digit)

My self m dhanunjayanaidu,... Holding axis bank credit card with following number [protected].

On 12th of november 2018, there has been an international fraudulent transaction on my credit card, total 5 transaction happen on 12 nov 2018 around from 03:00 am to 3:32 am of amount inr 24, 267.45 (Each transaction 4, 853.49 rupees with 5 times) to merchant name bls*myheritage_ltd.

During fraud time, i have not received any message on mobile from your end i have not authorized the above transactions. The credit card was in my possession at fraud time & i have not share credit card details to anyone.

Total amount which i had lost because of this 5 international fraudulent transaction is 24, 267.45 rupees. I have already submitted all the required copies of documents like fir, incident letter, card disputed form, my passport all pages and evidence of my email copies on 14th november 2018 at my home branch (Srinagar colony hyderabad) and they gave me this complaint no:[protected].

I have not received any response from my home branch yet. I even tried to reach your tool free customer care number but those guys are saying that complaint was not filed.

I request you to please kindly look into the matter as earliest as possible.

I personally visited bank for the kyc on 17th sep'2018. But still they have not done that in process, after that i called to costumer care for mutual funds inquiry but updated that still kyc is not done. I told that i personally visited for same and she reverted to close the account, if you will not visit again to axis bank odhav branch (Ifsc code: utib0002651). What should i do, i am working women and cannot visit again and again and take leave for such stuff. Kindly short out the thing quickly.

Dear sir

I would like to inform you that i islamuddin, am a customer of the axis bank branch mg marg,
Lucknow and that i have a saving account the number [protected]. My account has been deducted rs-3168+gst for consolidated charges. But this is my salary account and no such should have been deducted from my account.
And also informing you that i am join a new job from month oct-18 and i want to use this account as salary account. Due to the festival of diwali, i received the salary of october in cash. But my november month salary will come in my axis bank account.
So i request you kindly refund my amount that has been deducted from my account.
I would be truly grateful if this request is accepted.

Thank you

Regards
Islamuddin
Cust-id[protected]
Mob - [protected]
Email - islamuddin. [protected]@gmail.com

Dear sir/maam
I got a call this morning about the axis bank one assist services. They have charged me with rs. 1899 which has been deduced from my bank account on 26.11.2018
I have tried calling the cpp helpline and they have informed me that no membership has been activated for my bank account.
So, i want a cancellation of any membership that has been activated and also i want a refund of the same account as soon as possible.

About 10 days before i have visited axis bank gandhidham branch, for updating my aadhar card as there was a poster on the outside wall of axis bank. Written on it (For aadhar card service - in 25 rupees). I gone inside & asked to one of the executive for aadhar card updating time & procedure.in reply that executive answered that the updation work will start from 23-11.2018.1st thing if the work was not going on. Axis bank have to stick a notice about when & how the aadhar card updation will start & what will be the process (Time & other documents as required). After that i visited on 23rd around 11:15 am for the aadhar card updating. Axis bank executive answer me that the updation work start in early morning at 9:30 am & person have to take the token. Again i visited on[protected] around 10:00 am. Visiting the executive in reply they told me that tokens are over as the token can be available only in the morning 9:30 am & they kept only 20 tokens where as people came in huge number. This type of reply is a very poor service of axis bank. I saw outside of axis bank people came for aadhar card work were going back. No proper answer no properly explaining. This is the way a bank treat to their customers. If this thing will go on i am sure there will be a very bad result of it. As peoples are getting answer of visiting again & again & getting such a unsatisfying answers & replies from axis bank. There are more complains from many peoples which will be raised if such thing continuous.

Here by i suggest that axis bank has to correct their way of service.

MadamSir,
On 15th Nov 2018, I had used my axis debit card in a SBI atm, located at Jorethang, South Sikkim. Though the amount ₹5000 got debited from my bank account, the atm machine did not dispense any cash. Since it’s the 10th day now, the amount has still not been recredited in my account.. If i am right it shouldn’t have taken not more than 7 working days, i wonder what’s causing the dealy..?
Hence as a customary procedure just wanted to bring this matter for your kind information. Thank you,
Regards,
Jigme.

Name on card: jigme tshering bhutia.
Card no: 2210 ( last four digit)

Hi my name is mohd anab ajaz. I opened an account 3 weeks ago at axis bank 8th mile jalahalli cross, bangalore branch. He gave me instant cheque book, pin, and debit card and said it would axtivate within 3 working days. He also said its a minimum balance 10000 rs account monthly. But till now it hasnt been activated. I tried phone banking but it says my pin is wrong. I tried to register online, it shows customer id is corrent but invalid phone number. The agent who opened my account says its a technical problem. Please help me with this. My account number is [protected]

My refund was to come from flipkart. Rs 12687 and rs 8, 091 flipkart says that we have sent the refund and the refund has been received on your account axis bank on november 6, 2018. Then i did not complain about flipkart, i did not get my money, then flipkart said that if you talk to your bank customer care we will send confirmaiton mail to you. Then i call aesyas bank's customer care very often and they do not give any answer. Then i sent the mail to axis bank and also sent the whole details. They have no answer and i am being ignored. I had been visiting flipkart on october 24, 2018 from the bank. One rs. 12687 and another rs. 8091.

Axis bank
Name : kanchan rani
Ac no. [protected]
Cust id :[protected]
Email id : [protected]@gmail.com

In february 2018, i saw an ad for axis asap account that can be opened on mobile with zero balance. I downloaded the app and opened account with aadhaar card. I didn't do any kyc at any of their branches.

A few months later i got sms from axis bank that they have registered my kyc with central kyc registry. I don't understand how that is possible when i have just given them my aadhaar number and never done a full kyc.

Again, to my surprise, i checked that asap app on my mobile and found that my account balance is negative -35 rupees. I did a google search and found out that all these months they have been charging me for value-added sms service without my permission and on an account that hasn't done full kyc.

I need proper action taken against axis bank for fooling people in the name of zero balance account charging them money for a bank account they didn't do full kyc for. Please stop this scam.

Also, i want to shut down this bank account and never ever bank with axis bank again. Apparently, it will cost me rs.500 close this account.!!

Why should consumers be fooled liked this by banks?

Today (24/11/2018) morning i have got a message that "usd 12.99 was spent on your credit card xx6964 on 24-nov-18 at amazon prime."
But it is very much surprise to say that i have not at all involved on this transaction, moreover my credit card is lying with me so how can it happen to my credit card, this is completely fraudulent transaction, my credit card no.[protected], hence i request your goodself pls treat this matter most serious occurence and take immediate fruitful action so that i can get rid of this very problem, i very much anxiously awaiting for your necessary action on this serious issue.

I was gone throught an adv in quikr regarding pet adoption and was cheated as the guy who promised to deliber puppy was not answering the calls, he told me to deposit 9000 rs to his bank account that is axis bank, please help me to get my money from this fraud guy, please share me his details address so that i can trace him his bank details are as per the image attached to this complaint, please help me!!

Dear axis bank ceo,

I would like to put up a complain against my axis bank salary account with acc no.: [protected].
My issue is your bank has put up my credit card balance in my account as lean amount as their own desire and it is very frustating for your client and a wrongful act.

I have not approved any auto debit when i signed for your credit card neither i have been asked by you fro my permission. My bank account and credit card are two different entities and i do not want any stupid kind of problems with my salary account.

You, cannot put the credit card amount as my lean amount i owe an explanation. I am facing a lot of trouble regarding the same as this is the same account my salary gets transferred.

Kindly, take an immediate action and remove the lean amount balance from my salary accounts and i will be clearing the credit card balance in a normal way as it has to be done. Also, my credit card amount is not exceeding out of limit that this action was required.,

I receive my salary on every 1st of month. I have been a loyal customer to your bank kindly do the needful immediately.

Best regards,