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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 304

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S
sandipzapadiya
from Rajkot, Gujarat
Nov 18, 2018
Resolved
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Hi, i have saving account no. [protected] in axis bank & when i checked my balance they have deducted rs.5321 from my account written as consolidated charges. Plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling people. I am middle class family and this amount huge for us..

Please help
Dec 20, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Nov 19, 2018
Axis Bank Customer Care's response
Hi, we are here to help. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.
Verified Support
Nov 19, 2018
Axis Bank Customer Care's response
Hi, we request you to please visit the below link regarding your concern related to charges. https://bit.ly/2Nk5xyr . Regards, Team Axis Bank
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    shreyjuneja
    from Noida, Uttar Pradesh
    Nov 18, 2018
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    Address: 201001

    I have a axis savings bank account from last 2-3 years even in my family there are 2 more accounts
    Suddenly today i noticed they deducted 2589+466 consolidated charges i don't know why they are doing this its just minimum balance account.i need refund as a consumer as soon as possible.i am already maintaining minimum balance.its all hard earned money why big banks like axis are deducting money from our accounts.this is wrong.
    Dec 20, 2018
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Nov 18, 2018
    Updated by shreyjuneja
    I have a axis savings bank account from last 2-3 years even in my family there are 2 more accounts
    Suddenly today i noticed they deducted 2589+466 consolidated charges i don't know why they are doing this its just minimum balance account. I need refund as a consumer as soon as possible. I am already maintaining minimum balance. Its all hard earned money why big banks like axis are deducting money from our accounts. This is wrong.
    I posted 1 day ago no response from axis bank is this how you treat your customers?
    I would like deposit my savings somewhere else with no false deductions and better services. If this issue does'nt resolve axis bank is going to loose another customer.
    Verified Support
    Nov 19, 2018
    Axis Bank Customer Care's response
    Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.
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      Syed Mohammad Hashim
      from Hyderabad, Telangana
      Nov 18, 2018
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      Address: Prakasam, Andhra Pradesh, 523105
      Website: Axisbank.com

      My money debit in my account.

      Consolidated changes for a/c fee charged 600 rs. Why charged in account consolidated charges.

      I want explain my complaint immediately and refund my money in my axis bank serving account.

      This is highly charged consolidated fee for a/c.

      I want refund my money in my axis bank seving account immediately.

      Thankyou...
      Dec 20, 2018
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 19, 2018
      Axis Bank Customer Care's response
      Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.
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        H
        Helun
        from Bengaluru, Karnataka
        Nov 18, 2018
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        Address: Bangalore, Karnataka, 560043
        Website: Consumer complaints

        Hi.
        As being a customer of axis bank.
        Today the bank deducted rs 3800 as consolidate charge and gst. From my saving account.
        Is there any way to get back the amount.
        Please help.
        My question is how do they deducted 3800 amount from my account without my knowledge and without any prior information to me.
        Please help me out and suggest me the procedure to get back the amount.
        +1 photos
        Dec 20, 2018
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 19, 2018
        Axis Bank Customer Care's response
        Hi, the charges levied in your savings account is as per the schedule of charges. Please refer to this link: https://bit.ly/2o02YoS for more details. Thanks for writing in! Regards, Team Axis Bank
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          R
          Ruhul Amin Sarkar
          from Kokrajhar, Assam
          Nov 17, 2018
          Resolved
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          Hi, i have saving account in axis bank & when i checked my balance they have deducted 352/- rs from my account written as consolidated charges & 63 /- rs deducted for gst. Plz help me to get my money back, these banks are deducting innocent peoples money from their accounts without telling peoples. My a/c no.[protected]. My contact no.[protected]
          +1 photos
          Dec 20, 2018
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 19, 2018
          Axis Bank Customer Care's response
          Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
          Aug 27, 2020
          Updated by Ruhul Amin Sarkar
          Now this account totally closed
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            V
            victory veeresh
            from Bengaluru, Karnataka
            Nov 17, 2018
            Resolved
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            Address: 530068www.consumerco

            Hi
            I just checked my balance today in the morning it was 6666 rs but in the evening my balance was 5666.. I had also got the message that amount deducted for consolidated charges... What is that charge one for 'll deducting 1k thats not fair plz do resolve this issue.. R else do let me know what is this 'll about.. How can i get the money back which was deducted from my account, what are the scaling charges. Plz do provide the need ful
            Dec 20, 2018
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 19, 2018
            Axis Bank Customer Care's response
            Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.
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              A
              Adarsha S
              from Bengaluru, Karnataka
              Nov 17, 2018
              Resolved
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              Address: 560050

              Dear axis bank,

              I have a salary account with axis bank. I dont open any demat account but you people created it self. And now charged the consolidated dp charges of rs.366.12/- i am not interested in demat account and it was not created by me. Kindly look into it and credit back the charged amount.

              My registered mobile no: [protected]
              Registered mail id: adarsha. [protected]@gmail.com

              Kindly do the needful
              Dec 22, 2018
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 19, 2018
              Axis Bank Customer Care's response
              Hi, the charges levied in your account is as per the schedule of charges. Please refer to this link: https://bit.ly/2o02YoS for more details. Thanks for writing in! Regards, Team Axis Bank
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                G
                Gs Sarvan
                from Salem, Tamil Nadu
                Nov 17, 2018
                Resolved
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                Address: 600004

                I have received a call from axis bank today. I just don't want the subscription and please cancel my subscription for my axis visa card ending with 8901. It has been noticed that the money charged @1899 for the same.
                Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of deletion of this service and also refund the money @1899.
                Dec 18, 2018
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 17, 2018
                Axis Bank Customer Care's response
                Hi, we are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
                Dear Customer,

                We request you to share your details with your registered mobile number and membership ID details on ([protected]@oneassist.in). So that, we can assist you in your case.

                Regards,

                Devendra,

                OneAssist Social Media Team.
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                  A
                  Allen matthew
                  from Coimbatore, Tamil Nadu
                  Nov 17, 2018
                  Resolved
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                  Address: Kozhikode, Kerala, 673001

                  My axis bank account number is [protected], & i am maintaining this account for the past 18 years. Recently i changed my mobile number in atm & after not getting changed i gave mobile number change application in my home branch, but so far its not changed. L had received new debit card but cannot activate in atm since it says your mobile number is not registered. L had given pan number to the home branch months before, but i cannot submit form 15g online since it says your pan is not registered. L need full access for my internet banking from view only access, so a separate application for that also given to home branch months before but so far none of the above requests have been accepted. Kindly see to the matter as early as possible
                  Merry george
                  Email. [protected]@gmail.com
                  Dec 1, 2018
                  Complaint marked as Resolved 
                  Thanks consumer complaints.in because of your efforts bank had sent an officer Riyas to my home, & by sitting at home itself he registered mobile number & pan number, submitted online 15 g certificate & gave full access rights for netbanking
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 17, 2018
                  Axis Bank Customer Care's response
                  Hi, we are looking into your query and will get back to you within 48 working hours. Regards, Team Axis Bank
                  Verified Support
                  Nov 22, 2018
                  Axis Bank Customer Care's response
                  Hi, we wish to inform you that as per our records the branch has contacted you and have taken an appointment to assist you further. Regards, Team Axis Bank
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                    Y
                    yogeshverma141
                    from Nichlaul, Uttar Pradesh
                    Nov 17, 2018
                    Resolved
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                    I ordered a mobile phone through the axis bank credit card (Card no. [protected]) on the 24th oct 2018 on flipkart. But i cancelled the order at the same night & got a message from the flipkart saying that you will get your refund by 02 nov. But still i have not got my refund. I called the flipkat care, but they said to me that they have initiated the refund. The delay is from the axis bank side. So i called the axis bank care & told them my issue. Then they said that refund has not been initiated from the flipkart. Its the delay from the flipkart. But the flipkart team was confirming me that they have initiated the refund on 24th oct.
                    What to do now???
                    Pls do the needfull...
                    My customer id is[protected] & the account no. Is [protected].
                    I dont know, the delay is from which side, its banker side or seller side.
                    Regards
                    Yogesh verma
                    [protected]
                    Dec 19, 2018
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 17, 2018
                    Axis Bank Customer Care's response
                    Hi, we request you to visit the following link: https://bit.ly/2wzjjXs and raise a dispute for said transaction. Sorry for the trouble. Regards, Team Axis Bank.
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                      S
                      Suganya Hepzi Jeba
                      from Bengaluru, Karnataka
                      Nov 16, 2018
                      Resolved
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                      I have received a call from axis bank yesterday. I just don't want the subscription and please cancel my subscription for my axis master card ending with 5264 it has been noticed that the money already been charged for the same.
                      Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of delation of this service and also refund the money
                      Dec 18, 2018
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Nov 16, 2018
                      Updated by Suganya Hepzi Jeba
                      I have received a call from axis bank today. They explained about the card protection plan only, when i cut my call without any conformation or authentication from me they debit 1899 rs from my account. I just don't want the subscription and please cancel my subscription for my axis master card ending with 5264 it has been noticed that the money already been charged for the same. Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of deletion of this service...
                      Verified Support
                      Nov 16, 2018
                      Axis Bank Customer Care's response
                      Hi, we are here to help ! Please DM us your registered contact details. We will revert shortly. Regards, Team Axis Bank.
                      Nov 16, 2018
                      Updated by Suganya Hepzi Jeba
                      My one assist relationship no is 5730150.. please deactivate and refund my money as soon as possible
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                        R
                        Raju shaw Burdwan
                        from Durgapur, West Bengal
                        Nov 16, 2018
                        Resolved
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                        Address: 713103

                        Respected sir,
                        I am raju shaw of your burdwan axis bank a/c hoalder. My a/c no is:-[protected]
                        Mere a/c may kal net transfer hoowa thaa 3000/-. But o automatic cut ho gaya. Mera a/c number normal karke mera 3000/- mere a/c pay transfer kijiey as early as possible. Nahi toe may consumer forum court may case file karengey.
                        I wait your positive reply.
                        Thainking you,
                        Raju shaw,
                        Ph-[protected],
                        Dec 18, 2018
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 17, 2018
                        Axis Bank Customer Care's response
                        Hi, we wish to inform you that the negative balance in your account is towards Shortfall in Consolidated Charges. As you do not have sufficient balance in account the amount has been marked in the lien, once the account is funded, the charges will be deducted from your account. Regards, Team Axis Bank.
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                          K
                          Kaushikji096
                          from Patiala, Punjab
                          Nov 16, 2018
                          Resolved
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                          Resolved

                          Address: Sonipat, Haryana, 131001
                          Website: Www.axisbank.com/support

                          Hi sir/madam
                          My name is pankaj i’m from haryana district sonipat
                          I already applied a credit card in your bank
                          My doucument collect by you executive. Next day some one call in my no and ask for my house verification. I told him i’m note there at this time i’m at my business place. No one is house. So if you want to verify my detail you can come to my restaurant place it’s near by my home. So he told me i will call you after some time. But he didn’t call me. Then i called him. But he told me. He done my verification negative. I asked him. Why you done that. He told me. He asked someone old person. And she deny to verify you. So can you explain me. If some unknown person deny your verification you can don anything about his profile. I think you should call my no first.
                          I asked him why you do that. He told me im doing that way it’s my work i can do anything what i want. So that’s the procedure how you treat your customer
                          His no is :-‭+[protected]‬
                          I don’t know the name

                          My details:-
                          Pankaj
                          A/c no/- [protected]
                          Sonipat
                          Regarding credit card verification

                          Give me a reply as soon as possible
                          Otherwise i will close my all family account from your bank i cant continue with your bank
                          Dec 17, 2018
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 16, 2018
                          Axis Bank Customer Care's response
                          Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
                          Hi

                          I havee made neft transaction from axis bank account to other bank beneficiary account.

                          But the transaction has status “amount debited and request posted to rbi” .

                          Kindly resolve this issue by crediting or debiting back to my account.
                          Axis Bank Customer Care's response, Nov 16, 2018
                          Verified Support
                          Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2Na7gH8 Regards, Team Axis Bank.
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                            R
                            ratankap188
                            from Gurgaon, Haryana
                            Nov 16, 2018
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110030

                            Dear sir, card no.[protected]

                            The above card was settled for rs.80, 000.00 by collection agency phone number [protected] priya rajoria who collected rs 16000.00 as one fifth of the installment yet the letter is not received.

                            We are now receiving threatening calls from mobile [protected] telling us that one mr. Raj kumar is coming to my residence to name and shame and collect the amount.

                            I fail to understand the method used by yr agents who keep changing and newer ones tone and tenor of speaking is unacceptable.

                            Kindly call the above and refrain them from making such intimidating calls abd statements.

                            We are not inclined to call police hence i assume that you shall do the needful immediately.
                            Best regards
                            Rataan kapoor
                            [protected]
                            Dec 17, 2018
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 16, 2018
                            Axis Bank Customer Care's response
                            Hi, we wish to inform you that Rs. 174, 331.63/- is still outstanding on your card. However, we request you to make a payment of your outstanding. Sorry for the trouble. Regards, Team Axis Bank.
                            Nov 16, 2018
                            Updated by ratankap188
                            amount settled was 80, 000.00 and 16, 000.00 was paid to the agent under understanding that 4 more cheques will be handed over once letter is received.

                            instead o[censored]pdating me on balance etc, why dont you call MS PRIYA ON MOBILE [protected] who made the agreement on phone ( call records with us)
                            Nov 16, 2018
                            Updated by ratankap188
                            i think you missed the main issue of the threat being made out on phone.
                            pl read the complaint with care.
                            Transaction done but cash not received
                            Axis Bank Customer Care's response, Nov 16, 2018
                            Verified Support
                            Hi, we request you to confirm if you hold an account with us. If yes, refer the link https://bit.ly/2NJKKFo and raise a dispute. If no, Request you to liaise up with the account holding bank from where the money has been debited for further assistance. Regards, Team Axis Bank.
                            Sir,
                            I tried to withdraw money from axis Bank atm... But I didn't receive money but my money got deducted..What to do?
                            Axis Bank Customer Care's response, Nov 16, 2018
                            Verified Support
                            Hi, we request you to confirm if you hold an account with us. If yes, refer the link https://bit.ly/2NJKKFo and raise a dispute. If no, Request you to liaise up with the account holding bank from where the money has been debited for further assistance. Regards, Team Axis Bank.
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                              L
                              ls1920
                              from Gurgaon, Haryana
                              Nov 15, 2018
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                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                              Axis bank is hiring recovery agents whom are using abusive language over call.

                              I had not taken any loan on credit card, someone put my no in reference and they are abusing me.

                              I am going to file a petition in Court and claim for 25 lacs as a damage shoot.

                              I got the call from +91-[protected].

                              I am a girl and I can not tolerate this type or vulgar language.

                              Axis bank is barely violating the Supreme Court ruling under unsecured loans.
                              Axis Bank customer support has been notified about the posted complaint.
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                                S
                                Sabarish Breaker
                                from Salem, Tamil Nadu
                                Nov 15, 2018
                                Resolved
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                                Resolved

                                Address: 600032

                                Hey guys lein was okay now 3000 somdthing was freeze i[censored] release i can pay or u can take as last time i[censored] can take last month u will be able to take this month y the # u r not taking the amnt in freeze and just charging me late fees you criminals... You are also not taking money in freeze u r not releasing that i[censored] do i can pay i dnt know shat way you are working sometime you take some times u say no option to take lein amnt are u joking
                                Dec 22, 2018
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Nov 18, 2018
                                Updated by Sabarish Breaker
                                Why the hell no reply and no actions
                                Verified Support
                                Nov 19, 2018
                                Axis Bank Customer Care's response
                                Hi, we are here to help! Please Inbox us with your registered contact details. We will revert shortly. Regards, Team Axis Bank.
                                Nov 28, 2018
                                Updated by Sabarish Breaker
                                [protected] is the registered contact details take the amount in freeze and close outstanding amount...
                                Dec 02, 2018
                                Updated by Sabarish Breaker
                                Still nothing has done??
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                                  M
                                  manoharsinh Chauhan
                                  Nov 14, 2018
                                  Resolved
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                                  Resolved

                                  Address: 380051

                                  From last many months i am continuously asking mail id of your bank bit no one is giving me answer. So, 1. Reverse all the interest, penalty and simile charges from 01.08.2018 till you take decision to reverse the charges 2. All the auto debit charges from the beginning as i have already informed but no one has stop the auto debit service. So, request all the above charges as its all your fault and give me final amount so, i can pay and close my credit account and saving account as i am not at all willing for your customer and not even refer to my family and friend group.
                                  Credit card no: * * * 8377
                                  Mo no: [protected]
                                  Mail id: [protected]@gmail.com
                                  Dec 18, 2018
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 14, 2018
                                  Axis Bank Customer Care's response
                                  Hi, we regret the inconvenience caused to you. We have migrated our support channel to www.axisbank.com/support through which our customers can email/chat with us instantly. Regards, Team Axis Bank
                                  Please check your link www.axisbank.com/support there no option for email at personal loan section
                                  Stop my credit card urgent last.no 1523 Name.Khandekar Vidyadhar because I have already paid due charges from my axis Bank account[protected]
                                  Axis Bank Customer Care's response, Nov 15, 2018
                                  Verified Support
                                  Hi, we request you to contact our phone banking numbers for further assistance. Sorry for the trouble. Regards, Team Axis Bank.
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                                    anaadars
                                    from Kakinada, Andhra Pradesh
                                    Nov 14, 2018
                                    Resolved
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                                    Resolved

                                    Irctc is showing money is refunded. But it is not credited in my account. I have paid for my cancelled ticket using bhim upi [protected]@axispay.
                                    Transaction details of money being debited i. E. Ticket being booked and cancelled are submitted below as seperate screenshots.
                                    Please kindly return my money as early as possible, so that my trust on axis bank is not lost.
                                    +2 photos
                                    Dec 17, 2018
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 15, 2018
                                    Axis Bank Customer Care's response
                                    Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
                                    Nov 17, 2018
                                    Updated by anaadars
                                    Phone Number [protected]
                                    Hi, i m biren kumar jena, ex employee of axis bank was having employee id 112144 from bhubaneswar shastri nagar branch.left axis on 14.01.2018 .i want to withdraw my pf balance so would you please tell me how can withdraw my money by online.everytime im trying to get the money through online it is showing tht your passbook is not updated.
                                    Axis Bank Customer Care's response, Nov 15, 2018
                                    Verified Support
                                    Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
                                    All of a sudden it shows negative
                                    balance in my savings acc in my
                                    axis bank app. This my salary account. Totally exhausted. Where to
                                    enquire about it ?. The customer servicd also too bad . first I had around 35k, there was no message or email but when I opened the axis bank it all of a sudden shows negative balance Rs.-1.82lakhs
                                    Axis Bank Customer Care's response, Nov 15, 2018
                                    Verified Support
                                    Hi, sorry for the inconvenience. Please provide us with your registered contact details through the inbox. We will get back at the earliest. Regards, Team Axis Bank.
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                                      valarpv7
                                      from Chennai, Tamil Nadu
                                      Nov 13, 2018
                                      Resolved
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                                      Resolved

                                      cancellation of subscription to oneassist

                                      I have received a call from axis bank today. I just don't want the subscription and please cancel my subscription for my axis visa card ending with 3233. It has been noticed that the money charged @1899 for the same.
                                      Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of deletion of this service and also refund the money @1899....
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                                      Mãllêsh Atükápürì
                                      from Hyderabad, Telangana
                                      Nov 13, 2018
                                      Resolved
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                                      Resolved

                                      Address: Adilabad, Andhra Pradesh, 504251
                                      Website: indian consumer complaint forum

                                      Good afternoon sir

                                      I am mallesh atukapuri customer at our axis bank. Customer id:[protected]
                                      I was blocked and replace my credit card. But it cannot received due to address change. Please send as soon as possible to my permanent address.
                                      My permanent address is now my communication address also. Please contact my permanent address and send. I hope receiving my credit card as soon as possible.

                                      Thanking you sir.
                                      Dec 14, 2018
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 13, 2018
                                      Axis Bank Customer Care's response
                                      Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
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