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Axis Bank Complaints & Reviews

2.6
Updated: Dec 8, 2025
Complaints 13002
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Axis Bank reviews & complaints page 304

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B
bharathi s.bharathi
from Ongole, Andhra Pradesh
Nov 19, 2018
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I have applied personal loan rs.500000 with rate of interest of 15.49 for 60 months. The actual emi amount is rs. 12024, but in my personal loan repayment schedule showing as rs. 12619. The bank is charging rs. 595 extra amount from me. I have informed to loan representative regarding this incorrect amount but still it is not changed. Actual rs.[protected] *60) extra will be collect from me for 60 months. My personal loan amount number is ppro[protected].

Request you to review and help me to change the incorrect emi amount.

Thanks & regards,
S. Bharathi
Axis Bank customer support has been notified about the posted complaint.
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    B
    bharathi s.bharathi
    from Ongole, Andhra Pradesh
    Nov 19, 2018
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    I have taken a personal loan from axis bank rs. 500000 with rate of interest of 15.49 for 60 months. At the time of taking loan the loan representative said your emi amount is rs.12024, but in my loan statement or repayment schedule is showing that my emi amount is rs. 12619. Rs.595 is collecting extra per month with. I have informed to representative regarding this mistake. But he did not responding to my questions.

    My loan account number is ppro[protected]. Request you to review and help me on this to correct my emi amount.

    Thanks & regards,
    S. Bharathi
    Axis Bank customer support has been notified about the posted complaint.
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      D
      Davnanda
      from Jaitaran, Rajasthan
      Nov 18, 2018
      Resolved
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      Resolved

      Address: Sikar, Rajasthan, 332001
      Website: www.axisbank.com

      Dear team,

      I have my account with axis bank since 2014 & i am ex employee of axis bank as well with employee code 83600 & my saving account no is [protected].

      Last month i was out of india & just because of that my saving account ran out of funds & was not able to maintain amb but as soon as i was aware of that i funded my account but due to non maintenance bank has deducted charges of amt rs 590 on 17-11-18.

      So please request you to kindly reverse amt deducted from my account as consolidated charges & i assure you i will always maintain minimum amb balance in my account.

      Thanking you,

      Davesh nanda
      [protected]
      Dec 20, 2018
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 19, 2018
      Axis Bank Customer Care's response
      Hi, we wish to inform you that the charges levied are as per schedule of charges. Regards, Team Axis Bank.
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        A
        Ankit_kabra777
        from Bengaluru, Karnataka
        Nov 18, 2018
        Resolved
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        Address: 560102

        Hi, i made two transactions on my credit card (Neo - 25% cashback for tickets booked from book my show) one one 2nd november - 587.88 and the other on 4th november - 1007.44. Generally cashback is received in 2-3 days but i haven’t received the cashback for these transactions yet.
        This is a considerable amount and it is one of the reasons i purchased the card.
        Please look into the matter at your earliest.
        Dec 20, 2018
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 19, 2018
        Axis Bank Customer Care's response
        Hi, we are here to help! Please Inbox us your registered contact details. We will revert shortly. Regards, Team Axis Bank.
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          V
          Vibhor Jund
          from Noida, Uttar Pradesh
          Nov 18, 2018
          Resolved
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          Resolved

          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
          Website: Axisbank.com

          Complaint submission

          Thank you for registering your complaint with us!!!

          Kindly add [protected]@jagograhakjago.com and [protected]@gmail.com in your contact list to never miss any important email.

          Your complaint is registered with the following details:

          Complaint id : 9988041

          Name : vibhor

          Email : [protected]@gmail.com

          Mobile : [protected]

          Address : h. No 2, b4, sun bright apartment, sector 73, noida

          City : noida

          State : uttar pradesh

          Complaint against : axis bank

          Complaint : axis bank deducted debit card charges rs. 300 + gst. The card was never delivered and when i visited branch in sector 51 noida, a lady branch manager told that your account is scrapped and account is no more functional and i will never get my debit card. Axis bank scrapped my account without informing me? This has caused huge mental and capital harassment, these banks are harassing customers and should be punished by rbi. Account details axis bank account number [protected] customer id:[protected] latest account charges deducted on 14/07/18... Rs. 15
          Dec 23, 2018
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 19, 2018
          Axis Bank Customer Care's response
          Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.
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            D
            dinesh lokhande
            from Bhusawal, Maharashtra
            Nov 18, 2018
            Resolved
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            Resolved

            Address: Pune, Maharashtra, 40037

            Hi, i have saving account in axis bank & when i checked my balance they have deducted 3224.59 rs from my account written as consolidated charges. Plz help me to get my money back, these banks are deducting innocent peoples money from their accounts without email or sms intimation
            & axis bank call center giving me false information and not accept my complaint
            Dec 24, 2018
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 19, 2018
            Axis Bank Customer Care's response
            Hi, sorry for the inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
            Nov 21, 2018
            Updated by dinesh lokhande
            Need Solution For Charges.
            (axis bank call center giving me false information and not accept my complaint )
            [protected] this complaint ID
            Nov 27, 2018
            Updated by dinesh lokhande
            waiting for reply
            Dec 04, 2018
            Updated by dinesh lokhande
            Dear Axis bank have you delete our message from private massage (DM)
            You are not reply me for my complaint
            Dec 10, 2018
            Updated by dinesh lokhande
            Axis bank waiting for reply
            Need Solution For Charges.
            (axis bank call center giving me false information and not accept my complaint )
            [protected] this complaint ID
            Axis Bank Customer Care's response, Nov 21, 2018
            Verified Support
            Hi, we have noted your message. We are closed today as it is a Bank holiday. We will get back to you tomorrow at the earliest during our working hours which are from 9:30 am onwards. Regards, Team Axis Bank
            Axis Bank Customer Care's response, Nov 22, 2018
            Verified Support
            Hi, we are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
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              Somnath.Halder79
              from New Delhi, Delhi
              Nov 18, 2018
              Resolved
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              Resolved

              Address: Kolkata, West Bengal, 700017

              Last 3-4 month i was almost hunting with axis bank to clear the lien amount that was charged in my account. But everytime form bank i got reply that it will get cleared by next quarter or by next month. Even i visit my base branch at kolkata but nothing will happen. Called up the customer care they are helpless, they told me visit bank only. And main for this lien amount is that i'm not able to give request for a new cheque book which is now absolutely required for my salary account. If axis bank can not able to clear that also they are not saying clearly. Just simply they making fool by giving time to time. My account details are attached with this complaint for your references.
              +2 photos
              Nov 25, 2018
              Complaint marked as Resolved 
              Dear Sir, As per The Axis bank request i have send my correspondence address registered with the axis bank. But after two days i still did not receive any resolution form the axis bank.
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 19, 2018
              Axis Bank Customer Care's response
              Hi, we are here to help ! Please DM us your registered contact details. We will revert shortly. Regards, Team Axis Bank.
              Nov 19, 2018
              Updated by Somnath.Halder79
              As per your reply my Axis bank Account details is as follows:-

              Name: - Somnath Halder
              Account No - [protected]
              Customer Id:[protected]
              Branch: Shakespeare sarani Main branch Axis bank, kolkata
              Aadhaar No[protected]Attached with this).
              Nov 19, 2018
              Updated by Somnath.Halder79
              My Register contact details is as follows:

              Address:-
              NABANAGAR, PARBANGLANANGI, BATANAGARSOUTH 24 PARGANAS - 700140

              Email:- [protected]@yahoo.com
              Mobile:- [protected]
              Nov 22, 2018
              Updated by Somnath.Halder79
              After two days of query i still did not did not receive any resolution from axis bank and i still did not able give request for the cheque book also.

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                R
                raeesjagirdar
                from Hyderabad, Telangana
                Nov 18, 2018
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                I am having credit card with outstanding amount of 82000 which has to pay back to axis bank. When i was in gulf i applied for credit card but due to some reason company released me and now i am working in india in very low salary which is not enough for my family also. From last 6 month i paid due payments but the outstanding was remain same. Due some financial issues i unable to clear outstanding amount of axis bank. From last 3 month i am requesting axis bank recovery agents that please provide me some solution to clear the outstanding and due to financial problems it is very hard to pay due amount every month. I communicate with customer care also but nobody is helping me out from this. Every month recovery agents calling me and pressurizing me to pay and due to this i am paying the due amount from my low salary and thats why i unable take care of both small child and parents. I have surrender myself from this issue. This issue making my self tensed day by day. Due to this my health is not good and unable to attend my duties. I kindly humbly requesting that i can clear my outstanding of axis bank in installment i dont want to be defaulter or in any legal issues. Please help me out from this situation. I am help less can anybody please support me to resolve this issue. It is now coming on my health and family have fear of this thing that if any thing happens to me what they will do in future. I am ready to clear outstanding but every month only due payments i am paying and the outstanding was remain as it is so i can not do any thing i will quitmyself from this issue life time. Kindly requesting concern devision pls help me out. Thanks
                Axis Bank customer support has been notified about the posted complaint.
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                  S
                  sandipzapadiya
                  from Rajkot, Gujarat
                  Nov 18, 2018
                  Resolved
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                  Resolved

                  Hi, i have saving account no. [protected] in axis bank & when i checked my balance they have deducted rs.5321 from my account written as consolidated charges. Plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling people. I am middle class family and this amount huge for us..

                  Please help
                  Dec 20, 2018
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 19, 2018
                  Axis Bank Customer Care's response
                  Hi, we are here to help. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.
                  Verified Support
                  Nov 19, 2018
                  Axis Bank Customer Care's response
                  Hi, we request you to please visit the below link regarding your concern related to charges. https://bit.ly/2Nk5xyr . Regards, Team Axis Bank
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                    S
                    shreyjuneja
                    from Noida, Uttar Pradesh
                    Nov 18, 2018
                    Resolved
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                    Resolved

                    Address: 201001

                    I have a axis savings bank account from last 2-3 years even in my family there are 2 more accounts
                    Suddenly today i noticed they deducted 2589+466 consolidated charges i don't know why they are doing this its just minimum balance account.i need refund as a consumer as soon as possible.i am already maintaining minimum balance.its all hard earned money why big banks like axis are deducting money from our accounts.this is wrong.
                    Dec 20, 2018
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Nov 18, 2018
                    Updated by shreyjuneja
                    I have a axis savings bank account from last 2-3 years even in my family there are 2 more accounts
                    Suddenly today i noticed they deducted 2589+466 consolidated charges i don't know why they are doing this its just minimum balance account. I need refund as a consumer as soon as possible. I am already maintaining minimum balance. Its all hard earned money why big banks like axis are deducting money from our accounts. This is wrong.
                    I posted 1 day ago no response from axis bank is this how you treat your customers?
                    I would like deposit my savings somewhere else with no false deductions and better services. If this issue does'nt resolve axis bank is going to loose another customer.
                    Verified Support
                    Nov 19, 2018
                    Axis Bank Customer Care's response
                    Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.
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                      S
                      Syed Mohammad Hashim
                      from Hyderabad, Telangana
                      Nov 18, 2018
                      Resolved
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                      Resolved

                      Address: Prakasam, Andhra Pradesh, 523105
                      Website: Axisbank.com

                      My money debit in my account.

                      Consolidated changes for a/c fee charged 600 rs. Why charged in account consolidated charges.

                      I want explain my complaint immediately and refund my money in my axis bank serving account.

                      This is highly charged consolidated fee for a/c.

                      I want refund my money in my axis bank seving account immediately.

                      Thankyou...
                      Dec 20, 2018
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 19, 2018
                      Axis Bank Customer Care's response
                      Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.
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                        H
                        Helun
                        from Bengaluru, Karnataka
                        Nov 18, 2018
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka, 560043
                        Website: Consumer complaints

                        Hi.
                        As being a customer of axis bank.
                        Today the bank deducted rs 3800 as consolidate charge and gst. From my saving account.
                        Is there any way to get back the amount.
                        Please help.
                        My question is how do they deducted 3800 amount from my account without my knowledge and without any prior information to me.
                        Please help me out and suggest me the procedure to get back the amount.
                        +1 photos
                        Dec 20, 2018
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 19, 2018
                        Axis Bank Customer Care's response
                        Hi, the charges levied in your savings account is as per the schedule of charges. Please refer to this link: https://bit.ly/2o02YoS for more details. Thanks for writing in! Regards, Team Axis Bank
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                          R
                          Ruhul Amin Sarkar
                          from Kokrajhar, Assam
                          Nov 17, 2018
                          Resolved
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                          Resolved

                          Hi, i have saving account in axis bank & when i checked my balance they have deducted 352/- rs from my account written as consolidated charges & 63 /- rs deducted for gst. Plz help me to get my money back, these banks are deducting innocent peoples money from their accounts without telling peoples. My a/c no.[protected]. My contact no.[protected]
                          +1 photos
                          Dec 20, 2018
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 19, 2018
                          Axis Bank Customer Care's response
                          Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
                          Aug 27, 2020
                          Updated by Ruhul Amin Sarkar
                          Now this account totally closed
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                            V
                            victory veeresh
                            from Bengaluru, Karnataka
                            Nov 17, 2018
                            Resolved
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                            Resolved

                            Address: 530068www.consumerco

                            Hi
                            I just checked my balance today in the morning it was 6666 rs but in the evening my balance was 5666.. I had also got the message that amount deducted for consolidated charges... What is that charge one for 'll deducting 1k thats not fair plz do resolve this issue.. R else do let me know what is this 'll about.. How can i get the money back which was deducted from my account, what are the scaling charges. Plz do provide the need ful
                            Dec 20, 2018
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 19, 2018
                            Axis Bank Customer Care's response
                            Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.
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                              A
                              Adarsha S
                              from Bengaluru, Karnataka
                              Nov 17, 2018
                              Resolved
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                              Resolved

                              Address: 560050

                              Dear axis bank,

                              I have a salary account with axis bank. I dont open any demat account but you people created it self. And now charged the consolidated dp charges of rs.366.12/- i am not interested in demat account and it was not created by me. Kindly look into it and credit back the charged amount.

                              My registered mobile no: [protected]
                              Registered mail id: adarsha. [protected]@gmail.com

                              Kindly do the needful
                              Dec 22, 2018
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 19, 2018
                              Axis Bank Customer Care's response
                              Hi, the charges levied in your account is as per the schedule of charges. Please refer to this link: https://bit.ly/2o02YoS for more details. Thanks for writing in! Regards, Team Axis Bank
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                                G
                                Gs Sarvan
                                from Salem, Tamil Nadu
                                Nov 17, 2018
                                Resolved
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                                Resolved

                                Address: 600004

                                I have received a call from axis bank today. I just don't want the subscription and please cancel my subscription for my axis visa card ending with 8901. It has been noticed that the money charged @1899 for the same.
                                Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of deletion of this service and also refund the money @1899.
                                Dec 18, 2018
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 17, 2018
                                Axis Bank Customer Care's response
                                Hi, we are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
                                Dear Customer,

                                We request you to share your details with your registered mobile number and membership ID details on ([protected]@oneassist.in). So that, we can assist you in your case.

                                Regards,

                                Devendra,

                                OneAssist Social Media Team.
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                                  Allen matthew
                                  from Coimbatore, Tamil Nadu
                                  Nov 17, 2018
                                  Resolved
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                                  Resolved

                                  Address: Kozhikode, Kerala, 673001

                                  My axis bank account number is [protected], & i am maintaining this account for the past 18 years. Recently i changed my mobile number in atm & after not getting changed i gave mobile number change application in my home branch, but so far its not changed. L had received new debit card but cannot activate in atm since it says your mobile number is not registered. L had given pan number to the home branch months before, but i cannot submit form 15g online since it says your pan is not registered. L need full access for my internet banking from view only access, so a separate application for that also given to home branch months before but so far none of the above requests have been accepted. Kindly see to the matter as early as possible
                                  Merry george
                                  Email. [protected]@gmail.com
                                  Dec 1, 2018
                                  Complaint marked as Resolved 
                                  Thanks consumer complaints.in because of your efforts bank had sent an officer Riyas to my home, & by sitting at home itself he registered mobile number & pan number, submitted online 15 g certificate & gave full access rights for netbanking
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 17, 2018
                                  Axis Bank Customer Care's response
                                  Hi, we are looking into your query and will get back to you within 48 working hours. Regards, Team Axis Bank
                                  Verified Support
                                  Nov 22, 2018
                                  Axis Bank Customer Care's response
                                  Hi, we wish to inform you that as per our records the branch has contacted you and have taken an appointment to assist you further. Regards, Team Axis Bank
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                                    Y
                                    yogeshverma141
                                    from Nichlaul, Uttar Pradesh
                                    Nov 17, 2018
                                    Resolved
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                                    Resolved

                                    I ordered a mobile phone through the axis bank credit card (Card no. [protected]) on the 24th oct 2018 on flipkart. But i cancelled the order at the same night & got a message from the flipkart saying that you will get your refund by 02 nov. But still i have not got my refund. I called the flipkat care, but they said to me that they have initiated the refund. The delay is from the axis bank side. So i called the axis bank care & told them my issue. Then they said that refund has not been initiated from the flipkart. Its the delay from the flipkart. But the flipkart team was confirming me that they have initiated the refund on 24th oct.
                                    What to do now???
                                    Pls do the needfull...
                                    My customer id is[protected] & the account no. Is [protected].
                                    I dont know, the delay is from which side, its banker side or seller side.
                                    Regards
                                    Yogesh verma
                                    [protected]
                                    Dec 19, 2018
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 17, 2018
                                    Axis Bank Customer Care's response
                                    Hi, we request you to visit the following link: https://bit.ly/2wzjjXs and raise a dispute for said transaction. Sorry for the trouble. Regards, Team Axis Bank.
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                                      S
                                      Suganya Hepzi Jeba
                                      from Bengaluru, Karnataka
                                      Nov 16, 2018
                                      Resolved
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                                      Resolved

                                      I have received a call from axis bank yesterday. I just don't want the subscription and please cancel my subscription for my axis master card ending with 5264 it has been noticed that the money already been charged for the same.
                                      Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of delation of this service and also refund the money
                                      Dec 18, 2018
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Nov 16, 2018
                                      Updated by Suganya Hepzi Jeba
                                      I have received a call from axis bank today. They explained about the card protection plan only, when i cut my call without any conformation or authentication from me they debit 1899 rs from my account. I just don't want the subscription and please cancel my subscription for my axis master card ending with 5264 it has been noticed that the money already been charged for the same. Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of deletion of this service...
                                      Verified Support
                                      Nov 16, 2018
                                      Axis Bank Customer Care's response
                                      Hi, we are here to help ! Please DM us your registered contact details. We will revert shortly. Regards, Team Axis Bank.
                                      Nov 16, 2018
                                      Updated by Suganya Hepzi Jeba
                                      My one assist relationship no is 5730150.. please deactivate and refund my money as soon as possible
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                                        R
                                        Raju shaw Burdwan
                                        from Durgapur, West Bengal
                                        Nov 16, 2018
                                        Resolved
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                                        Resolved

                                        Address: 713103

                                        Respected sir,
                                        I am raju shaw of your burdwan axis bank a/c hoalder. My a/c no is:-[protected]
                                        Mere a/c may kal net transfer hoowa thaa 3000/-. But o automatic cut ho gaya. Mera a/c number normal karke mera 3000/- mere a/c pay transfer kijiey as early as possible. Nahi toe may consumer forum court may case file karengey.
                                        I wait your positive reply.
                                        Thainking you,
                                        Raju shaw,
                                        Ph-[protected],
                                        Dec 18, 2018
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 17, 2018
                                        Axis Bank Customer Care's response
                                        Hi, we wish to inform you that the negative balance in your account is towards Shortfall in Consolidated Charges. As you do not have sufficient balance in account the amount has been marked in the lien, once the account is funded, the charges will be deducted from your account. Regards, Team Axis Bank.
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