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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 313

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N
NaveenKTK
from Bengaluru, Karnataka
Oct 14, 2018
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Address: 560064

Hi,

This is regarding my long standing bank account no. 005029 with axis bank newtown yelahanka bangalore, this account was opened in as a salary account in 2002, off late from last 6 months the bank has started deductions every month to the tune of around rs 400 + every month

These deductions have been unauthorised, unwarranted and without any prior consent
Request your support to reverse the illegal deductions forthwith, else i will be forced follow a legal recourse

Thanking you in anticipation

Regards
Naveen
Mobile [protected]
Nov 15, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2018
Axis Bank Customer Care's response
Hi, we request you to visit your branch and our executive will assist you. Sorry for the trouble. Regards, Team Axis Bank.
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    Shubham Shivde
    from Nashik, Maharashtra
    Oct 14, 2018
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    Address: Nashik, Maharashtra

    Hi, this is shubham, i have an account in axis bank. The bank has deducted rs.165 as consolidated charges and rs.29.1 as 18% gst charges.
    This kind of deduction from the bank is worthless as the bank officials while opening the account said that i have to maintain minimum balance at the end of the month and i had maintain balance at the end of every month. After all this they are charging as consolidated charges and gst charges.
    This is not worthy. Take some action please
    Nov 20, 2018
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 15, 2018
    Axis Bank Customer Care's response
    Hi, we are here to help ! Please Inbox us your registered contact number and we will get back shortly.
    Regards, Team Axis Bank
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      9
      901atb
      from Mumbai, Maharashtra
      Oct 13, 2018
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      Resolved

      Address: Mumbai City, Maharashtra, 400052

      Axis bank issued an unsolicited kingfisher airlines co-branded card to me. I paid off all the dues and did not want the card. They auto renewed the card and charged a renewal fee which they showed as outstanding and then after kingfisher airlines closed - they wrote off that amount. They reported this to cibl and is wrongly showing on my cibil report thereby affecting my credit score. There are cibil agents calling me to "settle" the issue for a payment.. This is very unfair. Please let me know whom to contact to settle this issue.

      Regards

      Ajit
      Nov 15, 2018
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 15, 2018
      Axis Bank Customer Care's response
      Hi, we are here to help ! Please DM us your registered contact details. We will revert shortly. Regards, Team Axis Bank.
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        B
        Banashree barman
        from Kharagpur, West Bengal
        Oct 13, 2018
        Resolved
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        debited rs 1770 from my account without permission

        Address: Uttar Dinajpur, West Bengal, 733130

        Rs 1770 debited from my axis bank account due to demat account.. But i never apply for this... Or any kind of information to give me by bank or agent... I call many time to the sell excuative.. Bt he not responced... I want to refund my money back otherwise i will be closed my account... I can't tolerate this type of cheating...1770 is not small amount for me
        So i will be submit a complain rbi......
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        Gaurav0036
        from Mumbai, Maharashtra
        Oct 13, 2018
        Resolved
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        Address: Mumbai City, Maharashtra, 400710

        Hi,

        I have a salary account in axis bank, in mahape navi mumbai branch. I want to inform that they are deducting amounts in the name of "consolidated dp charges" from my account without informing me. I didn't get any notification for that. I have also raised a request to close my demat account but i am not getting any acknowledgement. When i visited their office they are buttering for taking new schemes but not taking any action on complaints.
        Please take some action asap.
        Nov 15, 2018
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 13, 2018
        Axis Bank Customer Care's response
        Hi, sorry for the inconvenience. Please provide us with your registered contact details through the inbox. We will get back at the earliest. Regards, Team Axis Bank.
        Oct 13, 2018
        Updated by Gaurav0036
        Contact details
        [protected]
        Verified Support
        Oct 15, 2018
        Axis Bank Customer Care's response
        Hi, thank you for reaching out. We request you to elaborate your concerns, along with your number. We are here to help! Regards, Team Axis Bank.
        Oct 15, 2018
        Updated by Gaurav0036
        I had raised a request for closing my demat account in mahape branch 3-4 months back, but i didn’t get any acknowledgement and now they are charging for demat account again.
        The staff is buttering for new schemes but not working on complaints
        Oct 18, 2018
        Updated by Gaurav0036
        i didn't get any call or any kind of messaged related to my complaint.
        Oct 18, 2018
        Updated by Gaurav0036
        Its customer care number is also worthless, paid high charges and you will never get any resolution.
        This is the worst expereince of mine.
        Contact details
        [protected]
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          G
          Ganeshingle63
          from Mumbai, Maharashtra
          Oct 15, 2018
          Resolved
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          Resolved

          When i join company axis bank's coordinator gave document including demat account and ask to sign it by saying it's free for life time.
          And now after 1.5 year they charge me yearly charges. Which is so fustrating.
          Now i have raise request to close it.

          Please be aware when you are opening salary account. If they offer you demat account just say no because it's not free at all. They are playing with eployees.
          Dec 2, 2018
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 16, 2018
          Axis Bank Customer Care's response
          Hi, sorry for the inconvenience caused. We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
          I have done complaint on toll-free number many times for wrongly charged late fees, but issue not resolved.Again I raised complaint number 44891305 on 22 September, but money is not reimbursed till now.
          Please resolve it ASAP.
          Axis Bank Customer Care's response, Oct 16, 2018
          Verified Support
          Hi, we request you to write to us at [email protected] to seek further clarification on your concern raised. Regards, Team Axis Bank.
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            J
            Jitaditi
            from Ahmedabad, Gujarat
            Oct 13, 2018
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            Ir i am anju devi axis bank account holder my account no is [protected]. And customer id is[protected]. Axis bank branch in sudhar, ludhiana ifsc code is utib0000280. Tata insurance company draw 4300 rs without any information. I complaint so many time. Money debited on 15 sep 18. Axis bank has not refund my debit money. So plz refund my money.
            Sir till now no refund of debit money.
            Axis Bank customer support has been notified about the posted complaint.
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              S
              Shariff Hits
              from Manthani, Telangana
              Oct 12, 2018
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              Address: +91

              Hi,
              I'm a. Inayathulla shariff, this is your one of the middle class customer of axis bank. Im swiped my debit card on your chennai chamiers road branch atm machine, but i did not receive my money 1000 rs but your system as debited my money... Pls, help to gave my money return... (This money for my mother medical treatment)
              Atm name:chamiers road ll
              Station id:s1aw7821
              Swiping time:10.25 to 10.32pm
              Pls check the camera too...

              Thank you,
              Axis Bank customer support has been notified about the posted complaint.
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                A
                avi2avi
                from Mumbai, Maharashtra
                Oct 12, 2018
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                Address: Mumbai City, Maharashtra, 400089
                Website: www.axisbank.com

                Axis bank,
                I am writing this mail second time as i did not get any response back.

                Let me explain again all the scenario.

                I have taken loan of 29.5 lac which is disbursed on 4th april 2018 with loan account number phr??? 7308.
                I have submitted all document for the pmay clss subsidy scheme.
                When almost 6 month gone i want to knew my status for that when subsidy not credited till the time.
                I call cc on 27th september and found that in my file the status is missing. Also i got to know from cc that clss subsidy is credited maximum of 3 months from application. So i lodge a complain number 16905912 for the update details or application id so i can check directly on nhb account for status.
                When i did not get any response called on 3rd oct 2018 when cc told me they did not have any update and will prioritize this ticket so i can get some update by 8th oct.
                Still no response i called on 9th october and updated my complain as per grievance mail sent to axis bank on 3rd oct. When i found no satisfactory response i asked for contact number of chembur loan branch which he refused to provide but assured me he will arrange call back within 3 days with complain number 17028649.
                This i have to ask as the loan boy from axis who have taken all documents refused to provide any assistance and said to call in branch. I amused to hear that as at time of taking loan they promised to provide all facility doorstep before and after loan. Now what is difference remains here choosing private bank.
                Again 3 days completed on 4th day today in evening i received call that they just got my mail and work in progress, till the time i ask something they cut the phone, i call back but no one picked.
                I again called cc but no use they also disconnected the call.

                Finally i don't want any status, please compensate my loss that i am seeking from bank.
                I loose the trust on bank with all the experience till now.
                Axis Bank customer support has been notified about the posted complaint.
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                  dibya sarmah
                  from Tumkur, Karnataka
                  Oct 12, 2018
                  Resolved
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                  Resolved

                  Address: 560048

                  Hi sir,

                  I like to inform you that i applied for axis bank credit card before two month, i person came from axis bank for appointment, and i also give all the document, after that i didn't get any update from bank site. My take home salary 21000 and salary account also in axis bank, but i don't know why they not process my card.

                  My account details
                  Acc no - [protected]
                  Ifsc c - utib0003407

                  Thanks & regards
                  Dibya
                  Ph - [protected]
                  Email - [protected]@gmail.com
                  May 14, 2019
                  Complaint marked as Resolved 
                  it was not resolved
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 12, 2018
                  Axis Bank Customer Care's response
                  Hi, we request you to share your application number via DM to check and assist you. Sorry for the trouble. Regards, Team Axis Bank.
                  Oct 12, 2018
                  Updated by dibya sarmah
                  i have not received any application number, i received only authentication code for the application, after that i complite the process, now only i dont received any update.i complite application process on 14 August.
                  Verified Support
                  Oct 15, 2018
                  Axis Bank Customer Care's response
                  Hi, refer to the link https://bit.ly/2Kypyj9 for information on the credit card status. Regards, Team Axis Bank.
                  Oct 15, 2018
                  Updated by dibya sarmah
                  My Credit Card Status, C1-[protected]-C1 Neo Credit Card *Declined, But I Don't know why my status is declined, please inform me the Error.
                  Oct 15, 2018
                  Updated by dibya sarmah
                  Please Update what to do, And When i get my card.
                  Verified Support
                  Oct 15, 2018
                  Axis Bank Customer Care's response
                  Hi, please enter your application credentials on the referred link: https://bit.ly/2FX1Njb to know the status. Thanks for writing in. Regards, Team Axis Bank.
                  please tell me what's the process of blocking account, i want to block my axis account.
                  My Credit Card Status, C1-[protected]-C1 Neo Credit Card *Declined, But I Don't know why my status is declined, please inform me the Error.
                  Axis Bank Customer Care's response, Oct 15, 2018
                  Verified Support
                  Hi, we request you to DM us your registered mobile number and we will get back to you shortly. Regards, Team Axis Bank
                  My Registered Mobile No- [protected]
                  Email Id- [protected]@gmail.com
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                    A
                    Andamanislandtour
                    from Darjiling, West Bengal
                    Oct 12, 2018
                    Resolved
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                    without intimation current account closed

                    Address: South Andaman, Andaman and Nicobar Islands, 744105

                    Sir, i have ca no.[protected] with port blair branch. On 11/10/2018 i had received on message "the a/c balance is rs.0 info brn to acct closed in full and final set" and i called branch manager for getting information in this regard. But manager said i dont know but it was done by mumbai branch your account closed against cheque return. I asked him without intimation how to close my account please give clarification and any intimation...
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                    S
                    Shafin Shaikh
                    from Bhusawal, Maharashtra
                    Oct 12, 2018
                    Resolved
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                    Resolved

                    Address: Pune, Maharashtra

                    Dear team,

                    Kindly know i sent email to axis bank 1 week before to let me know best offers related to pre-approved loan. But till today there is no response from axis.

                    Then later on i decided to tranfer my existing loan from axis bank to another bank account. For this i emailed axis team but i m not getting any response or solution.

                    Please help me to resolve my issue.

                    Thanks,
                    Umer tamboli
                    Contact no : [protected]
                    [protected]@gmail.com
                    Nov 27, 2018
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 12, 2018
                    Axis Bank Customer Care's response
                    Hi, we have taken up your concern with our relevant team and will get back to you within 48 working hours. Sorry for the trouble. Regards, Team Axis Bank
                    Verified Support
                    Oct 23, 2018
                    Axis Bank Customer Care's response
                    Hi, we understand our Branch official has contacted you and addressed your concern in the referred matter Sorry for the trouble. Please rate your experience on the service offered to you in the referred matter, at the following link: https://bit.ly/2qDNV5q. Regards, Team Axis Bank.
                    Purposely axis team is delaying this matter by pasting email template that they will call back with 48 hours. I know that i will surely not get any call on the same.

                    Bank account holder name: Umer Yusuf Tamboli

                    City : pune

                    Registered No: [protected]
                    Axis Bank Customer Care's response, Oct 19, 2018
                    Verified Support
                    Hi, we understand that our Nodal team has already reverted to your concern with reference number 190110981. We request you to write back on the same e-mail for the further clarification. Regards, Team Axis bank
                    Its more then 48 hours now. Still no call received.
                    Axis Bank Customer Care's response, Oct 19, 2018
                    Verified Support
                    Hi, our Bank official will contact you shortly to address your concern. Sorry for the trouble. Regards, Team Axis Bank
                    Poor service. No one has resolved the issue
                    Axis Bank Customer Care's response, Oct 19, 2018
                    Verified Support
                    Hi, sorry for the trouble. Request you to elaborate your concerns for further assistance. Regards, Team Axis Bank.
                    I received called for from axis bank RM Neha wherein I was promised for providing pre approved load but later on No one responded and due to which the consinment taken by me got lost
                    Axis Bank Customer Care's response, Oct 23, 2018
                    Verified Support
                    Hi, we are here to help! Please inbox us your registered contact number and we will get back shortly.
                    Regards, Team Axis Bank.
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                      offu
                      from Bengaluru, Karnataka
                      Oct 11, 2018
                      Resolved
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                      Address: Hyderabad, Telangana

                      Hi

                      My name is mohd omer i am having credit card of axis bank since 2 years recently 4 months back my card gone in one dispute transaction and iam follow up the same in my branch axis bank chandrayangutta hyd 500005 and same iam follow on your customer care numbers iam not getting any response and resolution form both so i request you to look on these they are charged intrest on that amount i will not pay any single amount...

                      Credit card no: [protected]
                      Card holder name : mohd omer
                      Mobile no: [protected]
                      Nov 14, 2018
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Oct 11, 2018
                      Updated by offu
                      Hi

                      my bill date is 15 oct and i continous follow up with customer care and my branch i had used only 116000 in 130000 amount but my bill is generate 131000 amount in that they added over limit charges 590 and intrest charged 3000 and 12700 is dispute amount so i request to axis team please help me on these i am suffering from since 4 months you can check my complaints on customer care if its not clear then i didnt paid whole payment and i already share dispute form and merchant letter head on axis bank slash support still npt resolved

                      card holder name :mohd omer

                      card number:[protected]

                      dispute amount:12700

                      over limit :590

                      intrest :3600

                      note : these are the extra amount i will not pay any cost its not my problem iam follow the same from since 4 months
                      Verified Support
                      Oct 12, 2018
                      Axis Bank Customer Care's response
                      Hi, as per service request number[protected], we have not received the complete documents hence we will not be able to raise the dispute. Regards, Team Axis Bank
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                        Vishal Dhamapurkar
                        from Mumbai, Maharashtra
                        Oct 11, 2018
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra, 400072

                        In past i have my zone credit card of axis bank. Received this card is already block & they sending me statement of 591.0 rs charges due. I already pay this payment but still they send me due payment statement. I had complaint 2 times to their customer care they also saying this card is block & their is no due payment. This all matter effect on my credit score.
                        Nov 12, 2018
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 12, 2018
                        Axis Bank Customer Care's response
                        Hi, we are here to help ! Please DM us your registered contact details. We will revert shortly. Regards, Team Axis Bank.
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                          praveencr7
                          from Pune, Maharashtra
                          Oct 11, 2018
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra, 411007
                          Website: shine.com

                          I have been charged 6500rs from a online job portal saying it is a registration fee. I contacted the job website but they said these type of frauds can only be chargedback by the bank and they can also blacklist the merchant to whom i paid the amount.

                          I did the transaction using the upi id of my axis bank account through paytm.

                          Mobile number from which i got a call is :- [protected]
                          The upi id was linked to this mobile number :-[protected]
                          Nov 16, 2018
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Oct 11, 2018
                          Updated by praveencr7
                          job portal is shine.com
                          Verified Support
                          Oct 12, 2018
                          Axis Bank Customer Care's response
                          Hi, we request you to dm us your registered mobile number and we will get back to you shortly. Regards, Team Axis Bank.
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                            Prasanna12
                            from Hyderabad, Telangana
                            Oct 11, 2018
                            Resolved
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                            Resolved

                            Address: Hyderabad, Telangana

                            I have been axis bank customer since 15 years. I added my mother as joint holder. I updated by pan card no in the account long back. A week back my account was frozen and i could not make any transactions.
                            On calling the customer care i was told that my mother's pan was not updated. My mother is a senior citizen and does not have a pan card. I was told to submit form 60 at the nearest branch.
                            My concern is that there is no communication to me either my phone or sms before freezing my account. This is not the right way to treat a senior customer.
                            Also there is no option to update pan or id card in the online app which is also not acceptable.
                            Nov 11, 2018
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 11, 2018
                            Axis Bank Customer Care's response
                            Hi, we are here to help ! Please DM us your registered contact details. We will revert shortly. Regards, Team Axis Bank.
                            I visited Blue Ridge branch 1 week ago. I requested to close my salary account. Request number is 45201132. But still no action has been taken. Please escalate this and take necessary action.
                            Axis Bank Customer Care's response, Oct 11, 2018
                            Verified Support
                            Hi, we are here to help! Please DM us your contact number and we will get back shortly. Regards, Team Axis Bank.
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                              M
                              Manishajay
                              from Vellore, Tamil Nadu
                              Oct 11, 2018
                              Resolved
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                              Resolved

                              Address: Coimbatore, Tamil Nadu, 641105
                              Website: UC browcer

                              Dear sir,
                              I am manikandan my credit card number[protected] this card can't use. Now all so. But my cibil score lass this issues.. This card is told free of cost in bank... But last august 29 i pay amount 1063 this amount lass for me.. Now bank told pay rs 7000.. Totally chairing for me... What this can't understand this proplem... We need correct salvage..

                              Thanks and regards
                              R manikandan.
                              Nov 17, 2018
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 11, 2018
                              Axis Bank Customer Care's response
                              Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank
                              Sir maine aeps se 7/10/18 ko 1000 withdro kiye the jo ki faild huye par bal ddebit ho gaya tr detils
                              uid no[protected] mukesh pal ac no [protected]
                              rrn no[protected]
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                                moupiyapatwary
                                Oct 11, 2018
                                Resolved
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                                Resolved

                                Address: Kolkata, West Bengal, 700075
                                Website: www.axisbank.com

                                On 9th october evening i went to axis bank atm near taratala auto stand to dispense some cash. I tried to dispense 6500/- twice from my boi card but it showed atm service is unavailable for both the atm machines. After 5 mins or so at 5.44 pm & 5.52 pm cash was deducted twice which became 13000/-.

                                I contacted immediately to boi bank and registered a complaint on that day but still the amount is not credited. Attached screenshot.

                                Axis bank atm details:
                                49/2, dh road, thakur bari road, uttar raypur, new alipore, kolkata, west bengal 700034

                                Atm id : cprh3510 & cpan3510
                                Tried to dispense twice of amount 6500. Cash deducted 13000 but didnt dispense.
                                Nov 17, 2018
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 11, 2018
                                Axis Bank Customer Care's response
                                Hi, we request you to get in touch with your account holding bank, and they will assist you regarding the ATM dispute. Sorry for the trouble. Regards, Team Axis Bank.
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                                  A
                                  abhishek ayarkar
                                  from Savantvadi, Maharashtra
                                  Oct 10, 2018
                                  Resolved
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                                  Resolved

                                  Address: 400705

                                  I am using my zone credit card.
                                  I had used the credit card to purchased from flipkart of rs 17385. And i have already paid the amount in three transaction.
                                  1) date - 30/04/2018 - rs. 8057.17
                                  2) date - 12/05/2018 - rs. 6000
                                  3) date - 16/06/2018 - rs. 8000

                                  As i have paid all the remaining amount in advance
                                  Then why you have charged rs. 1902.
                                  Which has deducted from my a/c.
                                  Nov 11, 2018
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 11, 2018
                                  Axis Bank Customer Care's response
                                  Hi, we are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
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                                    N
                                    nakrani
                                    from Surat, Gujarat
                                    Oct 10, 2018
                                    Resolved
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                                    Resolved

                                    Address: 395006

                                    Hi sir i am anil nakrani from surat i am at axis bank kapodra surat branch 2083 date 10/10/2018 time 1.00 not available cashier on working hours or not sporting axis bank manger or axis bank   Replace all
                                    Nov 28, 2018
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 12, 2018
                                    Axis Bank Customer Care's response
                                    Hi, sorry for the inconvenience caused. We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
                                    Verified Support
                                    Oct 12, 2018
                                    Axis Bank Customer Care's response
                                    Hi, we request you to dm us your registered mobile number and we will get back to you shortly. Regards, Team Axis Bank.
                                    axis bank branch coad 2083
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