Axis Bank Complaints & Reviews

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.
The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.
The bank had once in past, deducted the money for failed transaction after 12hrs the failure of transaction and also they refused the request to block the card at that time, saying they cant block the card.
The bank is just fooling the people on extremely high level.

Below is the message of the deduction from the bank and attached image of the bill paid well before the due date.

My axis saving account is debited with rs 2026.68 on october 05 2018 at 3.35 am in morning. And alert says info: brn-pymt-card-[protected].

I request you take a strict action against the bank so that they donot fool the poor and innocent people around.

It's been more than 40 days that my account is not activated and also i tried contacting the person who opened an account he is not receiving my phone and i also visited the branch and he agreed to make it fine and still he is playing around with me

This is a serious issue please get in touch as soon as possible
My salary is been stuck up
And i want you to take this issue very seriously and very quickly

Dear team,
This is regarding my axis bank prepaid forex card cash withdrawal.
Please note that i want to complaint regarding one of the atm cash withdrawal transaction for my axis bank forex prepaid card wherein i tried to withdraw 2000 usd from t2 baggage claim, dubai atm.

The atm didn't dispense any cash but my axis bank prepaid forex was debited for 2000 usd and 2.36 usd charge.
Request you to return...

I would like to inform you that my saving a/c no. [protected] in your bank, rajouri garden branch no. 066 since 2001. I have also opened many families a/c in your branch. Many other schemes taken by me from your branch like fds /rds etc. I have completed all the installments on time always. I have always maintained the minimum balance amount in my all accounts since 2001.
But, unknowingly only one time i was not able to maintain the minimum balance amount in my saving a/c.in the month of feb, 2018. We did not get any message from your side or any call regarding this matter.
Directly you deducted the amount rs.607.70/- from my account on 14.04.2018. This type of customer service is not acceptable from your branch. At least you should inform us before deduction the amount.
This is happens only one time in 17 years. I would request you that you should consider this case and wave off the charges on urgently
Also please convert my saving account in zero balance account due to its woman account in the name of mrs sushil khanna and all bank are facilitate zero balance. I have already opened priority a/c in your branch also. Before opening the priority a/c, your executive told us that no need to maintain the balance a/c in your all a/cs.
Kindly wave the charges and confirm us. If you are not able to provide such type of tiny services, then i will close my a/c or switch to other branch / bank.

Dear Sir,

We have supplied a printer to your Jorhat Branch on last 27th of July'18 for value Rs. 11, 800/-, but couldn't yet get the payment for the same, even several reminder over the phone to the same branch, contact person : Mr. Saurav Agarwal.
I will be highly obliged if you can help to get my payment without any further delay.

Thanks

Best Regards

Vikash Agarwal
Techno India
Gar Ali, Jorhat
Assam - 785001
Ph. [protected]
E. Mail : [protected]@YAHOO.CO.IN

ENCLOSED : INVOICE WITH DULY ACKNOWLEDGE AND PURCHASE ORDER

I am debangsi behera, account holder in axis bank with a/c [protected], ifsc - utib0000736. Today i tried to withdraw rs. 7800 from boi bank, pin - 757029... Today also this atm has some technical issues and my money was deducted but i didn't got the amount. I kindly request you to refund my money as soon as possible. Please send me the details that how much day it will take to return my money. Thank-you

I gurdev singh with coustomer id[protected] hereby inform you that i blocked/cancelled my axis credit card on first week of september after the payment of rs 57.82/- from my account with details 01/09/2018 brn-pymt-card [protected].
However the same amount of rs 57.82/- is again debited from my account on 03/10/2018 with details 03/10/2018 brn-pymt-card [protected].
Since i have already blocked my card after clearance of all dues on 01/09/2018, why the same amount is debited again on 03/10/2018.
Kindly refund the amount in my account as early as possible and make sure that this amount rs 57.82/- should not get deducted from my account in future.

Thanking you.

Dear concern i have apply for pre approved personal loan through mobile banking after the applying i received a call from your customer care chennai
For further process to the loan through axis bank executive at 2pm but nobody call me on same time and i received a call 4:30pm. And he is very careless and crucial person. They dont know how to talk to the customer i am really very disagree with axis bank representative. And what he said you dont know anything you want loan or not this type of behave your axis bank executive
So please tell me is it axis bank behave like this to the customer.
Please reply me fast otherwise will take action...

Executive name harshad gaikwad [protected]

Purchase item from amazon on 7 july and return it and refund by amazon on 13july but from axis bank 104 rupees not given back from axis.

Ref id[protected]

Try to contact local bank at baroi road - mundra but no one answering.

Contact me on - [protected]

Message from customer service from amazon for ur ref.


Hello,

I am sorry to know that you're unable to find the refund for the order #[protected].

I’ve checked the details and can confirm that the refund has been successfully processed on 13 july 2018.

As communicated to you earlier, here is the refund reference number:[protected].

The amount should reflect in your bank account statement or credit card statement after fri jul 20 2018.

If you still don't see your refund, please contact your bank’s customer service and dispute the transaction as 'refund not processed'. The bank will see a pending refund and will follow the path back to our payment processor to locate the refund.

Thank you for your patience and cooperation.

Warmest regards,
Mayuresh a

Amazon.in

I had open only a simple salary account from axis bank branch. but when i cheque than i have activated a demet account without any information n without my permission.i have no. need any demet account when why this account opened with my salary account.i have lost my money so many times.
than i knw this matter i do closed my demet account.
Now I am want refund my money
who deduct my account without my permission..

Regards- Raja Kaushik
my account no. is [protected]

I had unfortunately opted to open a salary account at axis bank, infosys branch, trivandrum during first week (3rd or 4th) of september. After the account activation confirmation message was received on my mobile number, following were the issues with the account and i had visited the home branch and informed them these 3 issues:
Issue 1. Unable to activate the debit card:
As per the instructions i had tried to activate the debit card via axis bank atm. But there was some technical issue and i could not activate my debit card.. Error message shown on atm was 'date of birth mismatch'.

Issue 2. Unable to register for internet banking:
When i tried to register using the customer id on new user registration page, the error message shown was 'user does not have any relation with the bank'.

Issue 3. Unable to register for mobile banking via axis mobile app
I was told by the bank official that

For issue 1, i had to follow up several times via phone and even i had to visit the branch most of the days to check on the status of the issue. After weeks of follow up, finally the issue was resolved and i could activate the debit card on 26/09/2018.

Issue 2 and 3 still remain unresolved even after multiple follow ups.
Hence i decided to close this account. When i visited the branch to close the account, the bank officials are not helping even in this matter. They are not resolving customer issues and they cant even help to close the account.

The bank official was being very rude because i had decided to close the account and he told me that the account will get automatically closed when it is inactive for a minimum of 3months. But this does not seem to be correct. If salary is not credited to the salary account with axis bank, it gets automatically converted to normal savings account which is not a zero balance account and i will be liable to pay penalties for non maintenance of minimum balance.
The bank officials are trying to misguide the customer and make them believe that the account will automatically get closed, whereas this is not true.
I request strict actions to be taken against the bank officials for such improper and misguiding techniques they use to make customer pay penalties after moths for a non operative account. If a customer requests to close the account, they should be ideally providing the account closure form or at least do the needful to process the customer's request.

Axis bank does not care about a customer and has the worst customer service i have ever experienced.

Dear sir,

I have an ioc gas connection from kanchrapara arani gas service centre, north 24 parganas. My consumer no cx17297678.
Last one year i could not received any gas subsidy. My bank account no [protected] ifs code utib0001301 kanchrapara branch.
I, therefor, request you to look into the matter and do the needful at the earliest possible time & oblige.

With regards
Durjoy kumar das

Hello,

I want to deactivate below mentioned account number.

[protected] - navin baldevbhai panchal (Card holder name)

Before one or two years ago, i joined one company where bank account was opened with the help of your representative. I want to deactivate this account from last many months. Even i gave them confirmation to deactivate my account. I received 3-4 messages for some payment (1500- fifteen hundered) in regards to not maintaining minimum amount. At the time of opening an account, your representative has not informed me in regards to this. Now asking for money. I visited chandkheda branch, ahmedabad three times but no one is giving me proper response. No one ready to share me any contact number or mail id from that branch. While at the time of opening an account, your representative call us time to time. I feed annoyed for this as they inform me to visit shahibaugh branch (Ahmedabad). Last time, they filled one form and send it to shahibaugh branch, ahmedabad (Main branch). I tried at my level to get the contact number or email id from internet but i not getting any details for the same.

Yesterday, i receive a courier from shahibaugh, branch, mentioning that i need to go there to pay the amount. Why should i pay any amount. I am not going to open any account now with axis bank. I have no time to visit your office time to time for deactivate my account.

Now at the next level, i am going to ask them to pay me 3000 rupees as no one is giving me any contact details of shahibaugh branch, ahmedabad. At chandkheda branch, they provide me numbers but all three numbers does not exits.

Request to share your contact number or call me on [protected].

Dear sir,
We have using axis atm shop no.3 rz 1443 tughlkabad extension south delhi date 2/10/2018 time 8:21 but by hdfc bank atm card. Transaction done with 2000/- (Two thousand rupees only) but rupees not received from atm or displayed 'this atm is temporarily out of service' so please reverse rs. 2000/- on my account. Details given below:-
Name - shiv shekhar kumar
A/c no - [protected]
Bank name - hdfc bank limited
Atm - axis bank atm

I complain for this on 23/09/2018, i informed you that because of miscommunication the service was activated now i just want to deactivate this service with oneassist, the relationship number is 5321000. The charged amount is 1899/-.
After that i received massage from oneassist on 24/09/2018 that my membership cancellation is processed with service request number 3576511, and amount 1899/- will be credited in bank account within 5 to 7 working days. But it has been more than 7 days and still not get refund and it has not been found that the service has been deactivated. Kindly check the complain status and inform me.

I am writing this with regards to my credit card bill payment. My credit card number is. I recently received a bill of amount rs. 70000.
This is to inform you that i cannot pay this amount as i am facing financial crisis because of my health issues in recent months.
I am ready to settle this as soon as i get the confirmation from your side.
I am asking for this settlement from long ago, because there is lien on my account i cant even work, i don't have any source of income and i am moved to my home town.
But none of the employees of yours are helping me for this.
Please provide me a settlement for this.
Varsha anand
[protected]

Dear sir,

I have received a call regarding job opening in a well known company named axis bank. From digital career sirvices, noid, new delhi
I thought it may be correct call not a fraud one because i am lokking for a job change.

These people asked me to register with them for conducting the interview with axis bank with amount of rs. 2500/- which i had paid on 13th sept 2018.

They had arranged my telephonic interview with the hr person of tcs (As they said) my telephonic interview got cleared and i received a call as well as a email from axiabank hr department for the selection and congratulations

17th sept 2018 they asked me to pay the amount of rs 5800/- as a security cum processing deposit which will be refunded to me on the date of joining. I paid the same amount for the of rs. 5800/- on the same date near about 12.30pm.

Later they called me around 3.00pm and asked me to pay again an mount of rs. 11500/- as a confirmation cum security deposit and said this amount is to be paid in favor of axis bank but i asked them first provide offer letter then i ll pay the amount and they sent offer letter to me and again they asking rs 19500/- for joining letter but iam not pay the amount...
I called them but they are not responding..
Kindly help me out this problem and please find the below mentioned details and atteched offer letter kindly help me out...

I received call from below persons

1. Ruhi-[protected]
2. Virat thyagi - [protected]

Originization ac holder
Bank name-punjab and sindh bank name:digital career services ac no:[protected] ifsc code:psib0000373

Regards
[protected]@gmail.com

Also not able to access the salary amount deposited in my account.

Bank is aware that they dont recieved such Notice addressing to me. Now bank dont want to accept their fault bcoz they are the owner of this dispute. and asking me to show the Notice from Incometax department.

Later on I personally visited Income tax department and explain the Issue. They denied and said there is no such notice released against my PAN card.

I escalate this matter to Axis Bank, Nodal Office but still they are not accepting their fault.

Dear sir,

I own credit card axis..they have debited amount 10118...before almost month twice...instead of once...i am continuously requested costumer care ...and registered complaint...initially said they agreed their mistake and promised to solve in 2 or 4 working days...i thought okay and waited...again it remained unsolved...again i asked they told 5-6 again i waited...now they told...30days...so i directly went bank and met credit card department...member..i received careless responsible...

then i and then made payment of 37204 which was actual expense of mine before due date i didnt not extra 10118,

and now i am getting SMS from axis to settle the amount before due date,

i paid amount for which i was responsible,

because of this my CIBIL score gets affected then axis bank will be responsible for this...

this is what bank is giving service to people..please solve my query..and trouble i am facing with axis bank

My personal loan no - ppr[protected] and emi date is 5th every month, so please change this emi date from 5th every month to 15 th every month, this is due to we are getting the salary every month after 6th so please change the emi date, otherwise i could not clear the loan amount every month. So please kindly change my emi date to 15 th of every month. Kindly request you to look into this as soon as possible.