Axis Bank Complaints & Reviews

Dear sir / ma'am,

I have been a victim of extremely poor customer service by axis bank.

I have been writing emails but no good response. The credit card team says customer service will help.

What should i do. I even wrote to nodal officer. On the website there is word limit so cant explain the case.

When i email customer support my emails bounce. I have been in touch with credit card department but they have been extremely canny misleading and have cheated me on several occasions. By taking money on false commitment about getting the finance and other charges waived off, settlement etc.

Please help me. I am now going to post my story online because i do not know of any other way to get attention and help!

This is to request you that axis bank atm no. Cpcn35618 is located at cinema road, diggi chowk, ajmer. This atm has a problem with its siren. The siren goes off anytime and is so loud that the whole area and society gets disturbed. Maybe the siren has a connection with the door of the atm and when the door is left opened it goes off.

I personally have lodged a complaint with the bank’s operational manager a month ago. But nothing has been done so far. My calls go unanswered by the manager. I sent her a message too regarding same but there’s been no response.

I just wish to know –

1. When will this siren be silenced?.

2. Why does common man has to suffer because of the bank’s negligence?

3. If siren is necessary, why hasn’t the bank employed a guard?

4. How much time will it take the bank to bring up a solution? Even after a complaint, why hasn’t any action being taken?

Yesterday, it went off at 3am in the morning. The whole neighborhood got up. This makes all o[censored]s so angered towards your bank and its services.

Requesting you to take immediate actions otherwise society will have to further take up matters with the authorities and court of law.

Attaching 2 instances of the horrible sound of the siren. One, in front of the atm at the daytime and second from my house which is 50 steps far from it, when it went off at 3am.

My personal loan no - ppro[protected] and emi date is 5 th every month, so please change this emi date from 5 th every month to 10 th every month, this is due to we are getting the salary every month from 6 to 10 th so please change the emi date, otherwise i could not clear the loan amount every month. So please kindly change my emi date to 10th of every month. Kindly request you to look into this as soon as possible.

I placed an order from Myntra but the order was not completed and the money was debited from the axis account. When I called Myntra they said that the refund is already processed from there field and the bank is delaying in refund of that very amount and when I called bank for further help i was unable to reach to that department desk and my complaint was not filed so how much time does the bank will take to complete the transaction in my account because it has been over a montg

One year ago one assist services was start that's time i was deactivated this services. But without any phone call or any emails auto renwal the one assist services. And deducated 1399/- from my axis bank a/c without my permission. A/c details below-
A/c no- [protected]
Mob no- [protected]
One assist register mob no- [protected]
email- [protected]@gamil.com

Dear sir,
With due respect i would like to tell you that i have withdraw 20000 rupes from your atm and 1 note was fake please provide me help from your side and your branch head was unbel to help he is saying that we are laying to him all that please pay attention towards my issue otherwise i will make sure that i will take my issue to court

Thanking you

Sir i am anju devi and axis account no is [protected]. And customer id is[protected]. Axis bank branch in sudhar, ludhiana ifsc code is utib0000280. Tata insurance company draw 4300 rs in my account without any information. So plz take action against him and plz refund my money.
I will highly obliged to your act of kindness. Yours faithfully
Anju devi.

Sir I am ANJU DEVI and axis account no is [protected].account branch is in sudhar ludhiana. Tata insurance company draw 4300 Rs in my account without any information. so plz take action against him. sir my account customer I'd is[protected].when I call in bank, agent did not reply my word. he said that you activated in Tata company account. But not like this so. without any info he draw money in my account.
I try to axis customer care no.but noone
reply me.

Dear sir/madam. Recently i have received message from zest money stating that""emi will auto debit from your account"

I didn't give any nach but they are saying above.
So i request you that without my knowledge you don't allow for auto debit through nach.

My a/c no.[protected], utib0000152
Nellore.

Thank you
Rajaputra man singh
[protected]
Andhra pradesh
[protected]@gmail.com

Here is the message i have received.

Hi man singh rajaputra,
Your emi of ₹2800 is due on[protected] for your amazon order #4f3c3f883b41. You will have to maintain sufficient balance in your account for auto-debit.

Do you want to pay early?
Login to your zestmoney account and make your emi payment on quickpay using upi, wallet, internet banking or debit card. If we receive the emi payment 3 days before the due date, we will stop the auto debit of your emi from your bank account.

Do you know?
Paying on time improves your credit rating and you get higher credit limit. You can check your approved credit limit on zestmoney and buy from our partners anything you want.

For any loan related queries write to us at [protected]@zestmoney.in

If your emi due date falls on a bank holiday, your account will be debited on the next working day.

I paid mcd fee for dog licence through my yes bank online . After pin feed it showed transaction failed I checked from yes bank who confirmed that money debited
I rang Axis Bank it guided to pay again and previous transaction will be refunded by my banker. I paid again but both bank kept passing on each other. Yes bank says Axis bank claimed both while Axis bank says go to yes bank. Complaints bank my banker replied axis bank did not accept refund of double payments

I have properly resigned with letter signed by my supervisor still not receive the relieving letter. Kindly Help. Name Rahil Kapoor / Deppt = Credit Card. Tried to request bank HR / CEO but not get any satisfactory answer. kindly see the letter attached I have properly mention my LWD.

Supervisor Name = Manoj Nair

Letter attached for reference.

Dear sir/madam,

Sorry to inform am regular client of axis bank.. Working as zonal head - projects, heading entire west zone including gujarat. I have recommended axis to even our company and selected for salary ac with axis few years back.
But i beg to say that have deposited money in my newly opened business ac with my wife name m/s shree saiinfratech and without any information axis have deducted money without any prior mail intimation or phone information... Deducted approx 4900/- from my deposited amount of 1, 00, 000/. And when complained, only getting assurance since months that entire deducted amount will be reimbursed very soon but till date nothing imbursed and no proper response from concern area manager too.
Pls see to it and help be in getting imbursed my entire deducted amount of approx 4900/-.

Regards,

Preens sharma
W/o raja anil sharma
Vadodara
[protected].

I am writing this with regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount rs. 36, 990.59

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months and i m also a non-paid student but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected]

Thanks,
V amit kumar

Dear axis bank team,

This is regret to inform you that, i am one of the axis bank customer my card num-[protected] i have settled my credit card on year 2017 i have not received my credit card noc letter from bank side till now i have not got any information from bank side. I have not got any letter from axis bank still my card not closed from bank side now. Kindly send me settlement letter. Please do the needful.

Regards,
Shambhu m

Sir, MY NAME SK KAMAL UDDIN. i open axis bank account on sainthia.account no is : [protected].But now account no close.I cannot open other axis asap account.i want open a new axis Bank account quickly.I attached a screenshot close account detail.account ATM is block now.my axis Bank account close reason is aadhar and pan card detail missmatch.but my pan or aadhar details is right.please sir help me.

Today, i was doing funds transfer from my icici online banking to my registered axis bank account. When i entered the money & submitted the request to transfer, i get the message - "account frozen / locked".

However when i tried it for other bank account (Bank of baroda) - i could transfer it successfully.

So, the funds transfer problem is with axis account. However there was no intimation from axis bank about...

I have received the following sms from axis bank:

Dear Customer, Mandates reference No: UTIB[protected] issued to CLIX CAPITAL SERVICES PVT LTD GURGAON with value 26400 and frequency Adhoc is received today for processing account number ending with XXXXXXXXXXX1191 . In case of any issues please get in touch with your branch.

I have not given any mandate. Please resolve the issue. Screenshot of the sms is attached herewith.

Respected sir,
I booked train ticket from IRCTC website through bhim UPI powered by Axis bank. My account is with IDBI bank. My ticket was not booked but amount was deducted. By bank showing it as a successful transaction. Please refund my amount. Below are the screen shots of the transaction for your reference.
Thanks and regards
Amit Kumar Gupta

Dear sir/mam

I am informing you that my 2 emi's has been bounced in m/o july & august 2018 amounting rs. 7111/- because of some problems i was unable to pay them and hence i have paid july month emi through making neft directly to hdfc bank loan account from which my loan is running. I have already talked to mangli nicchi branch staff memebers but they are not giving any type of response to me about that charges, i wannt excess amount deducted to be refunded. But the matter is here for ecs cheque bounce charge as per talking to helpline these should be deducted as 350/- but the bank has been deducted it as 1670.58/- for july month & 1747.41/- for august month (In hold i. E showing negative balance) bouncing 2 emi's from axis bank mangli nicchi branch in ludhiana (Punjab)-141010, branch code:-002129.
Account name:- divya rani
My account number:- [protected]
Branch:- mangli nichhi
Ifsc code:- utib0002129

Attaching detail for both transactions which has been deducted and which is hold too.

Sir, 23.09.18
On 25.03.2017 i transferred rs.10, 000 to my nephew but it was paid to a wrong payee. But till date no refund is made to my bank account. I asked for the details of the wrong payee, his cell #, bank account details, ifsc code of his bank branch etc. No response so far except acknowledge ment received from axis bank.
My name shiva
S. B. A/c [protected]
Axis bank ltd,
Lanka branch, varanasi, u. P. 221005.
If i don't get a reply for this also i will be forced to take other legal measures to get the refund or the details of the wrong payee.
Plz acknowledge and give me the complaint ticket number.
Thanks
Shiva