Axis Bank Complaints & Reviews

I have salary account axis bank. I am using axis bank from 2013 onwards. Axis bank debited amount 10, 109.04 from my account as consolidation in last two months without any notification. This charges don't have any details. This is huge amount for me. Kindly help me to retrun back this to my account.

Branch name: chennai, mylapore

Regards
Kamal
91 [protected]
[protected]@gmail.com

Dear bank,

I had salary account in axis bank, suddenky i get two sms from bank and they had deducted first time consilidate charge rs. 5257and gst 18%rs. 946. And i have calling from 40 mint at customer care no but no one pickup my phone.

So i request for help in this case. Orherwise i will complain to my company. And i will close my account in your bank.

I, raju hp, axis bank customer from aug-2015 to till now and using axis credit card.
My number : [protected]
As i have not paid 2 month emi, due date will be on 7th of aug, due to some issues i was about pay on 8th of aug, but the same day i got call from axis bank recovery team they spoke very rude and using very bad slang in local words. They used to talk very bad and personally it hurts much.

Is there any rbi rule to uses very bad slang for non payment of one month or two month?
Is it crime, if i miss one month payment?
How fair the recovery team uses such a bad slang words?
Is this the way to behaves with the customers?
I'm expecting solution it shouldn't happens for other customers.

Axis team member name: rahul and roopa.
Number :
[protected]
[protected]
[protected]

Hi,

This is gajendra singh from jodhpur since 15 days back i applied for an axis credit card. Finally today i received a message from the bank like"your credit card application for axis bank my zone card with reference number 11582757 has been declined". Can i know the reason?
Why your tele calling people calling and irritating, asked us to submit the documents. If you can't then why you people irritating us..
Poor services i[censored] got any doubt readings documents please clarify at the time of submit documents.

I call customer care he reply me i don't know how to decline your card and u again apply after 06 months

Great service axis bank

My uts id [protected]
On 4th august at 2:26pm i had booked ticket through uts but ticket not booked, but debited rs 95. Again i had booked but that one got successfull. Only i have this proof which came to my msg box after money debited. "your a/c 021720 is debited with inr 95.00 on[protected]:26:29 a/c bal is inr 11818.89 info: pur/ptm*paytm app/noida/ptm*paytm app/seq no 676782

Dear sir..

This is to inform you about a call received from axis bank on[protected]. An amount of rs. 1899 /- is debited from my account after the call. The narration for the particular transaction was one assist services. The amount is debited without my knowledge. I just don't want the services and please cancel the services and refund the amount.

My account number : [protected]
Ifsc : utib0002963

Yours faithfully
Jerin jojo
Thottappilly house
Karoor po. Chalakudy

A/c no [protected] with kumbakonam branch.The net banking was disabled due to password typing errors.Necessary forms duly signed withh adhar copy given to local branch.It was observed that i will receive the code by speed post and later it was said the code will be sent by first flight courier.I have not received any code though a month has passed putting me in lot of troubles.Kindly help me

My Demat accunt was created with my salary account without being notified... I have mailed "dp.[protected]@axisbank.com" about this. They replied telling the mail id is not registered. I registered my mail id and requested for closure... There are like 30 mail chains happening for past 1month and still my account is not close yet.. How long will you people take to close my account and return the money back?
My request number is :43724862

Hi Concern,
This is regarding my current account no.
[protected] in the name of ideal Savaari at axisbank damohnaka Jabalpur (M. P) due to some unavoidable circumstances I have closed my business and for the same I have given request for closure of my account to Mr Devansh of axis bank concern branch on April 2017 and got the receiving from them which shows that I need to deposit Required 172.50 before closure and when I contacted concern banker he assured me that I don't need to worry as he will get it resolve conversation with Mr Devansh of axis bank is copied below-:
([8/22/2017, 13:06] Sumit: Devansh as discussed regarding closure of my current account of ideal Savaari with axis bank still I am getting message for negative balance as we have already discussed to pay you 172 rs approximately for closure of account for which I am ok kindly get it done and close my account now.
Thanks
Sumit Nigam
Ideal Savaari
[8/22/2017, 13:13] Devansh Axis Jabalpur: Sir m talking with the branch for the same
As i m also transferred to other branch
[8/22/2017, 13:58] Sumit: Fine get it done as it's too long I have been chasing for it.
[8/23/2017, 13:08] Sumit: Get it done devansh as unnecessary getting message from axis bank
[8/25/2017, 19:46] Sumit: Any update?
[8/25/2017, 19:52] Devansh Axis Jabalpur: Sir ll update u on mnday
[9/4/2017, 12:25] Sumit: Still Waiting.
[9/4/2017, 12:25] Devansh Axis Jabalpur: Sir
[9/4/2017, 12:25] Devansh Axis Jabalpur: Fr d mean time ap ka account freeze krwa rhe h
Then u dont have to pay ny amount even 172 bhi
[9/4/2017, 12:26] Sumit: Ok need to pay 172 for closure that will send once u confirm.
[9/4/2017, 12:27] Devansh Axis Jabalpur: No sir if i ll freeze ur account then u dont have to pay dat also
[9/4/2017, 12:27] Sumit: Ok thanks get it done.)
With this conversation I was assured that the work will be done but when I visited branch in the month of February 2017 and met Branch Manager Mr Amit and miss Neha they both confirmed that the same has not been done but no need to escalate the things as they will get it done again with confirmation from them I have not checked with them but when I contacted Mr Devansh again to send my closure statement he confirmed that the account is still not closed then I surprised to listen this again, and decided to lodge complain against this.
Requesting to resolve this issue with axis bank at the earliest and get rid off me from this pain.
Copy attach
Thanks
Sumit Nigam
M-[protected]

Axis bank has charged me rs. 601.31/- on august 9, 2018 and calls is consolidated dp charge. I do not understand what this charge is for and i haven't even been informed about a charge. I want the bank to refund the amount to me immediately.

How could they charge me without my permission? The bank should atleast inform me before hand and check if i'd like to go ahead with them charging my account. They cant simply take away money from my account without informing me.

Dear sir,
I deposited 6th august one lakh rupees in cash deposit machine, after one minute machine is automatically shutting down, also amount not credit to my account after words i went branch and given same day complaint no [protected] still date no updation, today means 9th august i called again customer care they told that complaint no closed, without solving my problem complaint closed.now another complaint no given [protected]...

Dear team,

I have received following message today, which says
Message 1 - at 3:37pm-
Dear customer, mandates reference no: utib[protected] issued to hdfc ltd with value 114000 and frequency monthly is received today for processing account number ending with xxxxxxxxxxx9997.in case of any issues please get in touch with your branch.

Message 2 at 5:00pm -
Hello! Your a/c no. 209997 has been debited by rs. 118 on 08aug18. The a/c balance is rs. 85754.28. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

I don't think i have issued any such mandate.
Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?

Best regards,
Nikhil.

I opened axis bank asap account, and without my consent debit card was came, now in my account negative balance showing of 352 rupees, i contacted my home branch for closing the account but they are saying you should do deposit negative money which is showing in account so that we will proceed further to delete account, i actually opened a zero account as i am not having money with me, i think that it will help me on daily transactions... But i can't use it anymore, please, process my request!
Thank you.

Dear all
I was did translation in axis bankatm but cash was not recived.. My debit card of hdfc bank
My a/c was debited

(Rs.100.00 was withdrawn using your hdfc bank card ending 0567 on[protected]:19:49:47 at d mart shopping mall. Avl bal: rs.41.37)

This msg comes but cash not received
On that time the electricity was gone
Transaction done when the machine counting the cash then electricity was gone and atm was dade.. Shut down..
Pls help
Sachin sonawane
Solapur
Bank hdfc

My card ending with 2607 was blocked without my knowledge. How can you people do it without a your customer permission. Now iam out of station and iam left with no cash as my debit card cannot be used. I urgently need my card to be unblocked as i am need of money. Is axis bank some kind of a bank mafia who block anyone card without there knowledge and the customer doesn't have any right to know the reason.

Dear sir/ma'am,

I would like to bring to your kind notice that i had applied for axis bank NEO CREDIT CARD, which according to the bank is free of any kind of charges or joining fees since i have a youth account in the same bank. But their salesman/representatives allotted "2 VISTARA CARDs" in my name and my father's name. After a month of receiving the card brochure, which I haven't even opened, I got a statement from the bank regarding the joining fees as Rupees 1500+GST (270.00), which sums up to an amount of rupees 1649.00 and following this I received many calls from the bank executives regarding the non payment of the dues, generated for a card which i haven't even opened from the brochure. I approached the near by axis bank branch for the clarification and expressed my grievances towards the issue. The executives told me that the salesman must have "accidentally applied you for the VISTARA CREDIT CARDs instead of a NEO CREDIT CARD". They then asked me to block the credit card with immediate effect by contacting the axis bank customer care and comforted me that no problem shall arise after this. I contacted the customer regarding the issue and they gave me the confirmation of blocking the card and even send a message via sms stating the deactivation of auto debit from the given credit cards. About 3 weeks later, I again got a call from the axis bank representative regarding non payment of the dues. I visited the nearest branch the same day and discussed the issues. They are now telling me to settle the full amount of Rs.6986.79 which practically i am not viable to pay.

Since this mistake was done by the axis bank salesman, i am not willing to pay any amounts pertaining to this wrongly issued credit cards.

You are therefore requested to kindly consider my complaint as genuine and awaiting your favorable response in this regard.
Name: BALACHANDRA DAS
Credit card 1: xxxx 1330
Credit card 2: xxxx 1348
Email: das.[protected]@gmail.com

Sir, my complain is that i had deposited 20000 deposits in the atm machine on 31/05/2018. I gave her the complainant in the evening which has not yet arrived in my account, but no action has been taken so far. Please complete this case as soon as possible
My acut no is — [protected]
Ifsc code is — utib00003288
Branch — pehowa
Name — sourav garg
Pin code 136128
Mob no is[protected],[protected]

Atm machines were put into sector 12 karnal machine

I hope sir will listen to my complainant and you will be able to complete as soon as possible.
Thnku so much sir have a nice day...|

I m from badarpur i had a 4-5 accounts in axis bank at mohan estate branch from last few days one of my current accounts swipe machine not working due to which i have to incurred so many losses.

This bank had wrost service i ever had no one listen to their clients, customers,
Every client was just for making new customers nothing else.

Whenever i want to print my pass book or want a dd their servers never work everyone is just busy in their formality and not want to work.

Any officers of this bank can ever help u to sort out anything.

We try from last 15 days for our machine because of that also we lost our many customers.

My aadhar card address is different from my current adress the axis bank send the kit from mumbai to raibareli but i want my axis bank kit on my delhi adress which is e -15, kailash colony, near kailash colony metro station and why did send the courier through bluedart if the service is not available in those region kindly send my kit asap my account no is [protected]
Send my kit as soon as possible nd also improve your service

The complaint is the way Satish has handled my account requests in India (Cust No:[protected]. I am very unhappy with his actions, behaviours and responses to my request for transfer of funds of approx 2.5lakhs from my Axis Bank NRO account to the UK. I had made a successful transfer in 2017 with his help. When I tried to make a similar transfer in March 2018 he told me the law had changed. He said that I needed to provide an OCI Card. As I didn't have a card he then requested details of my parents passport details that showed they were originally from India.

I had a very old copy of the passports of my parents - which was a handwritten passport of more than 100 years ago. I do not have any newer passports as my parents sadly passed away over 50 years ago before computerised passports were produced. When I sent the old passport copies to Satish, after many many weeks of chasing him, he said that this information was not accepted as it was not a modern passport. I was very annoyed as I had to keep chasing and chasing him to get a response - he never answered my direct requests or replied to my emails. I am stuck as in those days there were no computerised passports - so what am I supposed to do. He never helped me at all on providing propoer guidance in the matter. As a result I have not been able to transfer my money to the UK.

Can you kindy follow this as I am an elderly lady of nearly 80 years and am unable to travel due to my health.