Axis Bank Complaints & Reviews

I am an account holder in your axis bank at, kolkata. My a/c no. Is [protected], on 4-july-2018 at 04:11 pm purchased a phone (Redmi note 5) from mi.com using mobikwik wallet, where rs 4454 (Four thousand four hundred fifty-four only) has been debited from my account twice in two different transactions but out of two, one is not get transferred to mobikwik or mi.com. So it is my request please return this amount to my account. Kindly do need full actions.

Waiting for your response

Sir, i am an employee of sbi, sbiit, banjara hills, hyderabad and would like to bring to your kind notice that my purse containing three debit cards pertaining to sbi was stolen in the bus yesterday evening. To my surprise, one of the cards were put through your axis bank atm, ashoknagar branch, hyderabad around 6.00 p. M. Yesterday i. E. 03.07.2018 and an amount of rs. 10, 000/- withdrawn and subsequently so many attempts were made to further withdraw. The name on the card is k. Jagadiswari. On account of insufficient balance in the account only rs.10, 000/- could be withdrawn. I believe cc cameras are set up at all your axis bank atms. I would like to see the person who has put through this transaction and further enquire into his/her details. I shall be grateful to you if you can help me out in this issue.

Axis Bank — axis application problem

1 Review
Ma Mani kanta M on Sep 8, 2017
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Hi sir/mam,
I am not getting registered in axis application. Its showing "generic failure" & "sms sending failure".

I have raised complaints many times. No one resolved it.

I don't want this type of services to be in banks. Please resolve the issue & dont make the issue...

I got a call from your bank executive saying that i am eligible for a credit card as i am having a salary account in your bank - axis bank, aluva branch. But when i applied and they took all the necessary documents, at the first time there was no response for almost a. Month and when i enquired almost three times the executive asked me apply again as my older data's were lost. So then when i applied second time and again submitted all the documents then after a week i got a message that your application for the vistara credit card has been declined. I cant understand why there is such a horrible service from the axis bank and any of the bank employees are not bothered to make a business opportunity for the bank??? I have got offers from other banks too so if this is not resolved i will have to shift my salary account to other bank where i will get all the benefits.

You can reach me on my e-mail id - [protected]@gmail.com

Regards anoop muraleedharan

Account name:- amit sood
Account number:- [protected]
Branch:- civil lines, delhi
Ph no:- [protected]
I use to got nri and nro account with your bank and i moved to india for more then 6 months soni have changed my account to savings priority but it’s almost more then 3 weeks to open the account i’m still not able to use netbanking facilities. When ever i have tried use online either it show my number is not updated for online transaction or your current profile dosnt allow this access contact your releation ship manager. I have contact bank so many time but this problem is still not sorted and i’m really fed up now because i don’t have time to waste and if you guys really can’t open basic account normally then i’m not sure i want to continue with you or not and if it is not sorted till today then i’ll close my account because i don’t have time to waste. I have tried everything before making complaint and i’m really annoyed with your services.

Initially when the fastag was issued, the credit limit was 20, 000. But now they have introduced 1000 rs / month limit for a non kyc customer which is too low. While taking the delivery all documents were already submitted and i don't know why it is needed again.

Now to update kyc they are asking me to go to a branch which i find not very accomodating. All banks have online / email mechanisms in which kyc can be updated. Such a pathetic system and bank. Never go for axis bank products. Customer care was not ready to help and they are very rude too.

Iam girija. M not at all satisfied with the axis credict card 3611 because inspite of ignoring the card protection plan montly we are getting an amount of 3017.86 rs we have called several times the customer no and they ensure that we will cancle that plan and they are not doing it.. We have to put currency to our moblie and so speak with that fellows really fed up... But this time iam sure that iam gonna raise this complaint in ombedsman sure... I want the paln to be cancled and refund of the money immediately...

I got amount deducted for the cheque return charges since last 5 months. Amount is rs1100 every month. Why this amount is so high for the cheque return charges in axis bank? And the bank employees are also disgusting. They dont provide any proper answer to this. Infact they are also dont know. Axis bank is really foolish. They just loot peoples hard earned money

This is a complaint regarding my interaction with your axis bank emoloyees over the past one week which has left me extremely furious. I've never had such problems in dealing with the other banks so far. Such inexperienced staff. I visited the the bank last week requesting to make an rtgs transfer to the other axis bank branch and the staff instead makes a cash transfer which later caused such a huge problem. The manager later agreed to write...

Dear team,
This is the escalation regarding ms. Rajul verma, operations head, avtar enclave branch, delhi.
Being a customer of your bank, having my accounts in avtar enclave branch (3194) delhi has got my corporate trade remmittance done from my a/c named shri mahavir impex in which charges of ₹7000 was deducted from my a/c regarding which i had a talk with branch head of avtar enclave branch delhi to get my charges reversed as they are inapproriate and also being an old customer of branch and having all our a/cs in this branch of axis bank got no regard. Instead of that ms rajul asked me to transfer my accounts in other bank while i went for cash related services in the bank and i would not then the branch will close all my accounts without my consent and replied in very rude manner & misbehaved and because of her rude behavior i felt so low and insulted. Employees like ms rajul verma think that there is no strict law is made for there illmannerism n the high ranking officials are just for name. Axis bank is a well renowned bank all over india n is famous for it's excellent customer service but employees like ms rajul verma leaves no stone unturned in hampering banks image.. I want bank to take strict actions against such kind of employees so that they cannot further humiliate the customers of the bank and spoils bank image.
Thanks
Nischay batra

SIR,
my brother send money from axis bank saudi arab to bank of baroda, saidabad, allahabad, u.p. India but axis bank saudi arab by mistak working period rong account send amount bank of baroda .
RIGHT NAME - MD HARUN & ACCOUNT NO.- [protected] BUT
RONG NAME- PARCHAKE Mr.SHRIKRUSHNA WASUD, ACCOUNT NO, -[protected], MAHARASHTRA
range work from axis bank saudi arab so please solve my problem. sir
amount- 50000/- fifty thousand only.
cont. no. MD HAROON ( ALLAHABAD, INDIA)
MO - [protected], [protected], [protected]
SAUDI ARAB BAHI - HASNAN BHAI MO- [protected]
EMAIL ID- [protected]@gmail.com
thinks sir

I have spoken with one of the cibil score agency guy tied up with axis bank regarding my defaulted credit card payment which is 6 months delayed and informed about paying it in installments. But credit card people harassing me about payment in full amount and threatening me if not done so.

Please kindly how to proceed.

Collection agent number [protected]

This account holder named jitendra singh chauhan did fraud with me.. I have sent money to his upi address and he did not delivered the service and blocked my number. I contacted my bank from where i made this transaction. They have advised me to contact you guys with these details.

Bank name-axis bank
Account nunber-xxx0015
Ifsc code - utib0001146
Amount-1500rs
Date/time[protected]:16:19
Rrn no[protected]

Hi,

My name is parikshith savanth and i hold an account with no: [protected].
I've been using forex card linked to this bank account and have loaded more than 15lakhs till date. Every time i i used to get it loaded from mysore kuvempunagar branch. With the change in staff, we have been ill treated with the forex card service. Every time, the exchange rates were reduced for the large transaction i used to make and this time, the rates were not reduced when my mother went there to talk with them in my absence. I'm afraid that your staff are unaware of the working of your bank. I'm currently residing in ireland, with the urgent need of money, we had no other option but to get conned. I am assuring you that i will close my account the day i land back in india, unless any action is taken on this complaint.

Regards,
Parikshith savanth
Email id: [protected]@hotmail.com

Mein ne new a/c open kar vaya hu online se apna branch select kiya 2-3 times ja kar aaya hu tham verifition k liye every time kuch na kuch bahana rehta hai kabhi system slow rehta hai kabhi madam nahi rehte hai ye kya hai? Bank hai pan ki tampri... Koi thik se reply nai deta branch me, sab se 3rd class bank hai axis bank ye mere branch ka number hai[protected]/26

I tried to withdraw 1000 rs. From your bank atm on 23/06/2018, the amount was deducted but was not dispensed by the machine. Its been a week now i want refund for the same on top priority.
And as per the rules i am supposed to get 100 rs per day extra above 1 week.

Atm id is : rb090002
Account no. [protected]
Ifsc code: bkid0009635

Dear sir,

My self hemanth kumar g, i have converted my rewards points to vouchers. But till now i have not received any vouchers i have complained to customers care many times. They told we will send vouchers through mail but u have got
My voucher i'd: [protected]
Please rectify my problem as soon as possible and send the vouchers to my mail id: hemanthkumar. [protected]@gmail.com

Regards
Hemanth kumar g
[protected]

I am using axis bank multicurrency card. My card got fraud couple of months before. My claim was rejected saying that documents wasn't submitted within 7 days even though i have informed customer care same day when fraud happened. I lost almost inr 11000 because of this. How can you expect to get documents within 7 days when you are traveling to another country where you are not that familiar. This has only happened because of the lack of card security.

Cancellation of my credit card my request no : 42688011 for cancellation as with out use of card i paid 4055.82, customers please be careful i[censored] r taking axis bank credit cards. They tell something first and not even call for 4 month later i[censored] see the transaction is not happening they say charges has to pay for taken of card even not utilisation also so please be careful. They play games as they even not share the chat no through internet banking only the payment site is open for payments. They don't have axis bank mail id also which they are using earlier they say those has changed so please be careful. If you try to send mail also they will say we didn't receive the mails and you will get bounce back and it wont take into consideration. There aim is to grab customer make money from target middle class only. Axis bank is fraud.

As my credit card expired on feb2018 and i have shifted to other state and new card not recd but two days back i have seen my mail then found axis bank statements where he is asking for rs. 1500 as service charge of march18 to may18.
Why i have to pay when i not used. As a middle class man with single hand. Even mail id of axis bank the kept on site that also fraud,
Even phone service also worst which phone no given on statement[protected] is ringing but no body receiving i am continuing trying from last 3 days and email id nodal. [protected]@axisbank.com where i have sent 4 mails but still not rec'd any reply from bank person. Now i am fedup from axis bank so need shortout this immediately and close my accounts.
Please help me i am not belong from rich family.