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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 339

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K
Krupasi
from Bengaluru, Karnataka
Jun 7, 2018
Resolved
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Address: Bangalore, Karnataka, 560082

As date of 07 june 2018 afternoon time received a call from axis bank, had a lady who has no common sense how to understood one assist service about, and asked me to verify atm digits after then transferred to senior team.

As i had fully confused about particular service and immediately transactions @1899 rupees from my account.

I want to cancel the subscription and refund the money.

I am so amazed, how secure your axis bank services with a confused call and immediately transactions the customer money without security code.
Jul 10, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2018
Axis Bank Customer Care's response
Hi, Please refer the link https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concern and one of the executive will help you further. Regards, Team Axis Bank.
Dear Customer,

Greetings from OneAssist,

Sorry for the inconvienience caused.

We request you to kindly mail us your customer ID at [protected]@oneassist.in to cancel your membership.

Awaiting for your response.

Thank You,

Regards.

Deepali

Team OneAssist.
Dear sir pendent didact my account
Pement not received
Kandliy help
HI One Assist Team,

I am not interested with your service.
Kindly unsubscribe this service and refund my full amount @1899/ rupees.
This is my relationship no 4598606.

thanks..
Dear Krupasindhu,

Greetings from OneAssist,

We have cancelled your membership vide service request number 3245482. Your refund has been credited in your account.

Thank,

Regards,

Deepali,

Team OneAssist.
So thanks for refund fully amount Rs-1899/-

we have no more credit/debit cards, so why we unnecessary activate services?

felt good your faithful services.

Thanks to_
OneAssist Services
Dear Krupasindhu,

Greetings from OneAssist,

We appreciate your feedback. It means a lot to us. We always strive our best to provide services without causing any grievances to our customers.

Thank you,

Regards,

Deepali,

Team OneAssist.
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    Vineet Sharma Vats
    from Noida, Uttar Pradesh
    Jun 7, 2018
    Resolved
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    Resolved

    Hi,

    As i understood, my axis bank credit card renewal fee has become large and continually growing every month especially when i am not using my credit card, its deactivated. As far as i remember
    Total payment due (0.00) minimum payment due (0.00) statement period (16/05/2017 - 15/06/2017) payment due date (05/07/2017) statement generation date (15/06/2017). Since the time i didn't use my card.

    Next month statement

    Total payment due (295.00 dr) minimum payment due (100.00 dr) statement period (16/06/2017 - 13/10/2017) payment due date (04/11/2017) statement generation date (13/10/2017)

    6/09/2017 annual fee mychoice card 250.00 dr
    16/09/2017 gst 45.00 dr

    I hv already about 4-5 months ago raise concern regarding waiver off for the same and kept me assured that it will be done but didn't receive any positive response kindly take needful action and waiver off all charges from my account (Xxxx xxxx xxxx 8617).

    Current month statement
    Total payment due (3, 897.04 dr) minimum payment due (521.00 dr) statement period (14/04/2018 - 15/05/2018) payment due date (Immediat) statement generation date (15/05/2018)

    Rs.295 to rs.3897 very painful to pay especially i didn't purchase anything.

    I agreed its all due to my ignorance but i beg you axis bank please help me out this time next time i will take care.

    I thought if i don't use credit card no charges will apply.

    Thanks,
    Vineet sharma
    [protected]
    Jul 14, 2018
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 08, 2018
    Axis Bank Customer Care's response
    Hi, please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/Cards-OtherQueries.aspx and our executive will assist you. Sorry for the trouble. Regards, Team Axis Bank.
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      ashily
      Jun 7, 2018
      Resolved
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      Address: Mumbai City, Maharashtra

      I have received a call from axis bank yesterday. I just don't want the subscription and please cancel my subscription for my axis master card ending with 1013. It has been noticed that the money already been charged @1799 for the same.
      Hence, cancel the subscription and refund the same into my account. My one assist relationship no. Is 4583793. I am waiting for confirmation of deactivation of this service and also refund the money @1799.
      Jul 11, 2018
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 08, 2018
      Axis Bank Customer Care's response
      Hi, Please refer the link https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concern and one of the executive will help you further. Regards, Team Axis Bank.
      Jul 03, 2018
      Updated by ashily
      I have asked one assist to cancel my subscription many times but they giving many reasons and try to retain me. This is not fair as a customer requested them but they were not willing to cancel my subscription. I again request one assist customer service to kindly cancel my subscription as soon as possible.
      My one assist relationship no: 4583793
      I am waiting for deactivation of this service and also refund the money 1899.
      Jul 03, 2018
      Updated by ashily
      I have asked one assist to cancel my subscription many times but they giving many reasons and try to retain me. This is not fair as a customer requested them but they were not willing to cancel my subscription. I again request one assist customer service to kindly cancel my subscription as soon as possible.
      My one assist relationship no: 4583793
      I am waiting for deactivation of this service and also refund the money 1899.
      My account nomber [protected] please send my Costumer id to my mail is
      [protected]@gmail.com
      Axis Bank Customer Care's response, Jun 8, 2018
      Verified Support
      Hi, please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/Bank-SB-OtherQueries.aspx and our executive will assist you. Sorry for the trouble. Regards, Team Axis Bank.
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        T
        Thiruvupandian
        from Avinashi, Tamil Nadu
        Jun 7, 2018
        Resolved
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        Address: 625218

        I was opened axis asap account dt on 01 jun 2018, my account no : [protected], name : thiruvupandian m, that day account was active, because i transfer to rs 1000 above the account number, but now account is not acctive, authendication has been failed.

        It is a digital sevice?
        Please ensure this problem and correct the all wrong doing

        Warm regards
        Thiruvupandian m
        [protected]@gmail.com
        Jul 9, 2018
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 08, 2018
        Axis Bank Customer Care's response
        Hi, please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/Bank-SB-OtherQueries.aspx and our executive will assist you. Sorry for the trouble. Regards, Team Axis Bank.
        My payment is deducted but not received the train ticket. My Bhim axis pay transaction ID is
        [protected]. I want my money refund within 2 days. I don't have enough money to get the ticket again.

        account not functioning - Comment #3122530 - Image #0
        Axis Bank Customer Care's response, Jun 8, 2018
        Verified Support
        Hi, request you to share your concerns on axisbank.com/support . Our executive will assist you accordingly. Regards, Team Axis Bank.
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          Diching Panmei
          from Udaipur, Tripura
          Jun 7, 2018
          Resolved
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          Address: Imphal East, Manipur, 795141

          I am r k diching panmei guinine axis bank customer. My credit card is block even after paying all my dues even to the penny. I sincerely want my axis credit card to be activate again as soon as possible. I dont have any dues whatsoever with the bank and i dont have any loan. My salary from the government come through this bank. Please activate my credit card at the earliest. My car no is [protected]
          +1 photos
          Jul 9, 2018
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 08, 2018
          Axis Bank Customer Care's response
          Hi, please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/Cards-OtherQueries.aspx and our executive will assist you. Sorry for the trouble. Regards, Team Axis Bank.
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            S
            somnath nandy
            from Madanpur, West Bengal
            Jun 7, 2018
            Resolved
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            Address: Kolkata, West Bengal, 700124

            Sir/madam,
            This is to inform you that, i somnath nandy proprietor of anchita supply syndicate in as current account holder of you bank since 5 years and also using internet banking facility since then3 years. But now i am facing an error during my login through internet banking page at every time after giving proper id & password.
            You are requested to please see the matter and do the needful to provide my access to my account at the earliest.
            Jul 19, 2018
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 08, 2018
            Axis Bank Customer Care's response
            Hi, request you to share your concerns on axisbank.com/support . Our executive will assist you accordingly. Regards, Team Axis Bank.
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              prasanna26
              from Chennai, Tamil Nadu
              Jun 7, 2018
              Resolved
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              Resolved

              Address: 560010

              My loan was sanctioned axis approval ref no. Ph_lnphg_floating_bre/7990535/rac-whitefield asc/18-19 dated24-mar-2018. After that they keep on asking some or the other document and i am providing the same. Processing charges debited, documentation stamp paper everything done but they are not disbursing. It is almost three months from my application. Not informing the reason also
              Need to complaint against them.
              Jul 23, 2018
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 08, 2018
              Axis Bank Customer Care's response
              Hi, Please refer the link https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concern and one of the executive will help you further. Regards, Team Axis Bank.
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                V
                Vijay Fachra
                from Ahmedabad, Gujarat
                Jun 7, 2018
                Resolved
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                Resolved

                I am having loan account no. Ppr[protected].in which i had made part payment of rs. 5000 on 2/5/18 and requested loan centre telepathically to reduce term with request no. 15174170. Further reminded telepathically on dtd 08.05.18 for the same but they reduced my emi instead of term. Urgent necessary actions highly required in this case as i wanted to reduce my term and not the emi.
                Jul 17, 2018
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 08, 2018
                Axis Bank Customer Care's response
                Hi, please refer the link https://application.axisbank.com/webforms/axis-support/sub-product/Bank-AxisASAP.aspx for information on the same. Regards, Team Axis Bank.
                Verified Support
                Jun 08, 2018
                Axis Bank Customer Care's response
                Hi Vijay Fachra, Please refer the link https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concern and one of the executive will help you further. Regards, Team Axis Bank.
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                  Vivek Manhas
                  from Samba, Jammu and Kashmir
                  Jun 6, 2018
                  Resolved
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                  Resolved

                  Sir my name is vivek manhad and i did a Rs 10, 000 transaction(cash withdrawal) via my Axis atm card from SBI atm machine CHINAR SHOP COMPLEX SRINAGAR, the transaction was timed out and yesterday at 2:09 pm Rs 10, 000 were deducted from my axis bank account. I'm a defence serving personnel and this is my salary account. Actually right now I'm in srinagar and the phone no. Registered with the atm card is of Himachal Pradesh so this isn't working here. I made many calls from another no. on customer care no. But they said only the no. Registered with account from dat phone no. i have to call. I can't even visit any nearby branch here as I'm not allowed as per army rules, please understand my problem and help me out.
                  My email address Manhas.vivek.[protected]@gmail.com

                  I'll be very thankful
                  Jul 23, 2018
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 08, 2018
                  Axis Bank Customer Care's response
                  Hi, please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/Bank-SB-OtherQueries.aspx and our executive will assist you. Sorry for the trouble. Regards, Team Axis Bank.
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                    D
                    DHANANJAY GADKARI
                    Jun 6, 2018
                    Resolved
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                    Address: Pune, Maharashtra, 411033

                    Axis Bank - axis bank chinchwadgaon atm spcn 1037 faulty amount deducted from my account but money not dispensed

                    Rs 2000 withdrawn from a/c xx 7263 on 08/05/18 at axs atm spcn1037. Txn#[protected]. Avl bal rs 6782.81.

                    Axis Bank — axis bank chinchwadgaon atm spcn 1037 faulty amount deducted from my account but money not dispensed.

                    I have raised compliant with SBI ticket no [protected] and they received response from AXIS that cash is dispensed.

                    Atm was faulty my money not dispensed.

                    Sbi card number[protected]

                    Name :dhananjay naresh gadkari

                    Error was attached in photograph,

                    Please help me with this issue.

                    My mobile number :[protected]

                    This atm is located in chinchwad gao, near kotak mahindra bank atm, talera road,

                    Its electronically operated

                    I am really dissatisfied that After providing so many proofs still the request is not solved.

                    Axis bank is providing fake statements, that money is dispensed .
                    +4 photos
                    Oct 24, 2018
                    Complaint marked as Resolved 
                    No updates from Axis bank, they are cheating customers by snatching money via ATM
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 08, 2018
                    Axis Bank Customer Care's response
                    Hi! Please help us with the exact Location / location of the ATM / ATM ID, for us to assist you. Sorry for the trouble. Regards, , Team Axis Bank
                    Jun 14, 2018
                    Updated by DHANANJAY GADKARI
                    Dear Customer care, I have already shared details SPCN 10376, Dated 30 April 2018 Amount Deducted from account 2000 but not dispensed. Area :Kalewadi Road, Talera Road, Talera Nagar, Near Arihant Misal, Chinchwadgaon, 411033.

                    Please do not pretend that you do not know anything already I shared images, Details complaints,

                    Please try to resolve compliant .

                    I am a corporate employee and do not have time to fight for 2000 rupees, please understand and help me,

                    Mobile number :
                    [protected]
                    [protected]
                    Email Id :[protected]@gmail.com
                    Jul 17, 2018
                    Updated by DHANANJAY GADKARI
                    Why the request is closed?
                    Aug 07, 2018
                    Updated by DHANANJAY GADKARI
                    AXIS BANK is not solving customer problems .Worst bank, Worst customer care .
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                      ADIL mohammed
                      from Nalgonda, Telangana
                      Jun 6, 2018
                      Resolved
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                      Address: Medak, Andhra Pradesh, 502103

                      I am writing this message to bring to your notice that my a/c no[protected] is debit frozen. I am currently in personal problem. But still now problem is not solved and i cannot reach branch to deal this personal so humbly request you to activate my account so that i can use my atm card for withdrawal money. Very very argnt

                      Home branch :siddipet

                      Mohammed sameena
                      Jul 15, 2018
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 07, 2018
                      Axis Bank Customer Care's response
                      Hi, please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/Bank-SB-OtherQueries.aspx and our executive will assist you. Sorry for the trouble. Regards, Team Axis Bank.
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                        S
                        Shantanu7
                        from Kolkata, West Bengal
                        Jun 6, 2018
                        Resolved
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                        Resolved

                        I have been using axis credit card for many years now, and have always made all payments at right time without any delay, but due to a sudden closure of my business, iam under huge financial burden and experincing extreme mental harrasment, thereby requesting axis bank credit card department to contact me via email so that this can be settled out. Pls contact via e-mail only.
                        Card no - 4514*0644
                        Jul 19, 2018
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 07, 2018
                        Axis Bank Customer Care's response
                        Hi, please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/Cards-OtherQueries.aspx and our executive will assist you. Sorry for the trouble. Regards, Team Axis Bank.
                        Jun 07, 2018
                        Updated by Shantanu7
                        Thank you for your response, I have tried the above mentioned link, but its not working, I would request your executive to get in touch on my registered mail-id.
                        Jun 07, 2018
                        Updated by Shantanu7
                        Pls provide me an emai id for credit card related issue. If that is not provided, Iam unable to communicate with Axis Bank via the link you have sent.
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                          Chitrat
                          from Mudigere, Karnataka
                          Jun 6, 2018
                          Resolved
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                          Resolved

                          Address: Mysore, Karnataka

                          I have received a call today from axis bank. When i was busy at work. They kept on calling.. I was not in a position to listen. They charged rs1899 for card protection plan. I don't want this plan. I want to unsubscribe this service plan and i request the bank to refund the amount of rs.1899 immediately to my account.
                          Please kindly assist it.
                          Chitra t
                          Mysore
                          Jul 8, 2018
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 07, 2018
                          Axis Bank Customer Care's response
                          Hi, Please refer the link https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concern and one of the executive will help you further. Regards, Team Axis Bank.
                          I am recently open account in axis Asap. till today 06 June 2018, I m not doing any transaction in & using axis asap account. but today 06 June 2018 I open my axis bank application where I saw my account shows negative amount balancing (-354) for preference attach screenshot below.

                          May I know why my account shows a negative balance.

                          unsubscribe card protection plan - Comment #3121187 - Image #0
                          Axis Bank Customer Care's response, Jun 7, 2018
                          Verified Support
                          Hi, please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/Bank-SB-OtherQueries.aspx and our executive will assist you. Sorry for the trouble. Regards, Team Axis Bank.
                          Dear Customer,

                          Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

                          Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                          Regards,
                          CPP Team
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                            S
                            Sangita K
                            from Thiruvananthapuram, Kerala
                            Jun 6, 2018
                            Resolved
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                            Resolved

                            Website: www.axisbank.com

                            Myntra.com
                            Transaction date: may 2
                            Transaction amount: rs. 1893.53
                            Refund amount: 735
                            Paid using netbanking
                            Refund processed on[protected] for rs -735.29 bank reference number is[protected]

                            I have not received the refund yet. And i am not getting any help from these guys from one month. Lost more than rs200+ money on calling them and explaining my problem but they are not ready to understand and solve it or help me any way. Now not able to contact the customer care number also. As if my number is blocked by them. Pathetic customer care. Pathetic and incompetent bank who eats up customers money. I have been begging for my money since one month.
                            Jul 16, 2018
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 07, 2018
                            Axis Bank Customer Care's response
                            Hi, please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/Bank-SB-OtherQueries.aspx and our executive will assist you. Sorry for the trouble. Regards, Team Axis Bank.
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                              Y
                              Yovraj singh
                              from Noida, Uttar Pradesh
                              Jun 6, 2018
                              Resolved
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                              Resolved

                              I have not received a call from axis bank. I just don't want the subscription and please cancel my subscription for my axis bank credit card ending with 8414. It has been noticed that the money already been charged @1649 for the same.
                              Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of delation of this service and also refund the money @1649.
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              I have made a transaction in eseva website today morning of Rs.300 .The money got debited but the website says transaction failed.
                              Axis Bank Customer Care's response, Jun 7, 2018
                              Verified Support
                              Hi, please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/Bank-SB-OtherQueries.aspx and our executive will assist you. Sorry for the trouble. Regards, Team Axis Bank.
                              I receive atleast 3 calls a day for credit card, which I have already denied a numbers of time and asked them to block me. But they are getting worsening day by day. Please look into this.
                              Axis Bank Customer Care's response, Jun 7, 2018
                              Verified Support
                              Hi, to stop receiving promotional calls, you may register your number for National Do Not Call Registry (NDNC). Sorry for the trouble. Regards, Team Axis Bank.
                              Dear Customer,

                              Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

                              Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                              Regards,
                              CPP Team
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                                parminder uppal
                                from Noida, Uttar Pradesh
                                Jun 6, 2018
                                Resolved
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                                Resolved

                                Address: 121006
                                Website: Axis bank

                                This complaint is in regard to my credit card payment. I am chasing with the customer care team and also raise a request to arrange the settlement on my card.
                                However i have not receive any update from axis bank team.
                                I have some money right now and i want to do settlement on my card.
                                I will be able to pay 30-35% of my payment as my family is facing some financial crisis.
                                If someone can help me to resolve my issue.
                                Please mail me in [protected]@gmail.com
                                And
                                Also can call me on [protected]
                                Jul 9, 2018
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 07, 2018
                                Axis Bank Customer Care's response
                                Hi, please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/Cards-OtherQueries.aspx and our executive will assist you. Sorry for the trouble. Regards, Team Axis Bank.
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                                  manishsinghdeo
                                  from Gurgaon, Haryana
                                  Jun 5, 2018
                                  Resolved
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                                  Resolved

                                  Address: 560078

                                  Account no-[protected]
                                  Unfortunately my company is having salary account with your worst bank.. where almost all the employees are useless. I came to know my money got locked in lien balance and not able to apply for the cheque book by 12may and till today haven't get the reply. Spoke to call center multiple times and they referred loan department who has locked my amount in lien balance.But the problem is entire banking department doesn't know what is the next to do simply they routing to bank and bank doing the same to call center.every time got same answer that with in two days it will clear.

                                  I personally went to AXIS branch and again there also no response.
                                  Jul 17, 2018
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 07, 2018
                                  Axis Bank Customer Care's response
                                  Hi, Please refer the link https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concern and one of the executive will help you further. Regards, Team Axis Bank.
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                                    D
                                    Dribendu Mondal
                                    from Kolkata, West Bengal
                                    Jun 5, 2018
                                    Resolved
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                                    Resolved

                                    Address: Kolkata, West Bengal, 711315

                                    I am requesting to the axis bank management group as a village resident that the yearly charges of atm card for axis bank asap a/c need to minimize from rupees from 500 to 300. Most of the zero balance a/c holder comes from lower and lower-middle class family they are not able to deposit more money but they loves axis bank best services. Pleas take care about my letter
                                    Thanks to my best indian bank
                                    Biswajit mondal
                                    Jul 19, 2018
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 07, 2018
                                    Axis Bank Customer Care's response
                                    Hi, request you to share your concerns on axisbank.com/support . Our executive will assist you accordingly. Regards, Team Axis Bank.
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                                      sharma11596
                                      from Jaipur, Rajasthan
                                      Jun 5, 2018
                                      Resolved
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                                      Resolved

                                      Address: Jaipur, Rajasthan, 302001

                                      My name is gaurav sharma. Axis bank and their representatives are regular calling me on my no [protected] and they call me as "satendra singh" further they continued that i have some due emi for some personal loan.
                                      I do not have any personal loan with axis bank, for these calls i have complaint to their customer care and mailed to axis bank as well, they have admitted that it is their system mistake, they have wrongly added my no with some other account.
                                      But the calls are still coming every day i get at least 5 calls from them, it is a serious harassment, it is like torturer.

                                      I need these calls to be ended immediately forever.
                                      Jul 16, 2018
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Jun 05, 2018
                                      Updated by sharma11596
                                      i am still getting calls, 2 calls received today so far .I am mentally feeling tortured for a well settled man it is really harassing when a bank calls for money which was never given.

                                      please help .
                                      Verified Support
                                      Jun 07, 2018
                                      Axis Bank Customer Care's response
                                      Hi, request you to share your concerns on axisbank.com/support . Our executive will assist you accordingly. Regards, Team Axis Bank.
                                      Jun 07, 2018
                                      Updated by sharma11596
                                      it has been done already, before highlighting the issue here .

                                      I request you to please look into this
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                                        ranjancdao
                                        from Delhi, Delhi
                                        Jun 4, 2018
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi, 110089

                                        I was visited the Axis Bank branch for update my communication address. as per advice of the branch executives, I have send a request through Insta services of Mobile App. I was confirmed that my address would be updated in 1 working day. But, unfortunately after lapse of 10 working days, communication address has not been changed.I have lodged my grievance to customer care vide service request No.41541314. But still not any action by Axis bank. I express my displeasure and anguish that a petty task of changing address has not been materialized even after assurance of the Nodal Officer of Axis Bank. If it is the state of affair, then what should I expect from the officials at bottom channel. It is a sorry state of affair that my address has not been changed so far even after visiting the Branch, applying through Mobile App (as per advice of the bank officials) and even after lodging complaint in this regard. It is nothing but an irony that the bank, on one hand, claims to be sensitive towards the services to the customers but in reality, situation is quite contrary to their claims and the customer is compelled to remain at the mercy of the their whims. While such scenerio urges me to revisit my decision to remain associated with the bank as a customer, but I once, again ask to you expedite the change/updation of my address forthwith. I also urges that pl take a concrete step to avoid such unwarranted negligence.
                                        Jul 21, 2018
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 07, 2018
                                        Axis Bank Customer Care's response
                                        Hi, we wish to state that SR was closed as there was a mismatch in details updated and document uploaded. Request you to raise request for address change again and update exact address as per address proo[censored]ploaded. Sorry for the trouble. Regards, Team Axis Bank.
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