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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 34

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M
msnreddy danika
Aug 5, 2022
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Address: FLAT NO.106, SAI SPOORTHY RESIDENCY, SAI AADARSH NAGAR, PAYAKARAOPETA-531126

SIR/MADAM

please stop the payments through the following cell number.

[protected]

M. SATYANARAYANA REDDY
AADHAAR NO.[protected]

NOW CONTACT NUMBER IS: [protected]
Sep 10, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2022
Axis Bank Customer Care's response
Hi, we request you to elaborate more on your specific concerns so that we may check and assist you at the earliest. Regards, Team Axis Bank
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    Vinothan01
    from Chennai, Tamil Nadu
    Aug 5, 2022
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    Hi,

    With Reference to the above customer id the bill that is generated for the cycle of 5th of July 2022 to 5th of August 2022 is wrong,

    The Usage I have made in the cycle is Rs.
    2691.15

    But the bill generated is for Rs. 4563.56

    Which is wrong, and today is the due date if the amount gets debited from my account I will really take this issue seriously and will charge legally, there are so many ways I have tried to reach freecharge but they always give the same answer that i have only the help and support option, when i reached axis bank they ask me reach freecharge then where I have to go to solve my problem, so take Necessary action about this issue and give proper answers and a solution.

    Regards,

    GANESAN VINOTHAN
    +1 photos
    Sep 7, 2022
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 07, 2022
    Axis Bank Customer Care's response
    Hi, we request you to liaise up with Freecharge for further assistance in the referred matter. Regards, Team Axis Bank
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      M
      mohammed shahebaaz ali bakayat
      Aug 4, 2022
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      I am writing this with regards to my credit card bill payment. My credit card number is [451457******9697]. I recently received a bill of rs. 54681.86.

      This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months and i am jobless, but I do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

      I am able to give 20% of my debts. If agreed to settle with this amount, I shall be clearing their dues within the next 30 business days. More than 20% is not affordable for me in the present situation.

      I am ready to settle this as soon as I get confirmation from your side.

      Please know that I have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and cooperation. Thank you.
      Below are my details for your reference.
      * Name: Mohammed Shahebaaz ali bakayat* DOB: 31/08/1991* CC NO: Ending with 9697* CC TYPE: My zone axis credit card* CC Limit: 85000* ADDRESS:[protected], Rahul colony, Mohammadiya apartments, D.NO: 405
      Please reach out to my Email: [[protected]@gmail.com].

      Warm Regards, Ali
      Axis Bank customer support has been notified about the posted complaint.
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        N
        navsax
        Aug 4, 2022
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        Address: Sector 128, Noida

        This is with reference to my service request 20681611, I am trying to get a copy of my loan documents from Axis Bank as those are required for verification by the Supreme Court appointed receiver for the Amrapali project ( Silicon City, Sec 76, Noida). It seems my documents were missing in the Axis system hence I was suggested to submit a request to get documents uploaded in the system. I was charged Rs 590 for this service request however in place o[censored]ploading the documents, Axis Bank, Mumbai delivered the documents at my mailing address but once I received the documents, it seems those were not correct documents as belonging to another person. Please refer attached my request copy and sample documents ( Belongs to Mr Tiwari for Supertech project) which is a major concern as it's delaying my document verification process and raising questions on handling requests for any sensitive information by Axis Bank. Request you to look into this and resolve it at earliest.
        +1 photos
        Aug 9, 2022
        Complaint marked as Resolved 
        Escalated to Nodal officer and based on service request and in person visit, finally this was resolved appropriately however paid charges for service which was not required at first place due to incorrect service request raised initially by bank Helpdesk person.
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 07, 2022
        Axis Bank Customer Care's response
        Hi, we are working on your concern raised via SR number[protected] and shall be responded shortly. Regards, Team Axis Bank
        I am the existing customer of axis bank, i am running my car loan last one year, last month on 30th july i got a call from one person that there is preapproved loan offer for me, i have submitted the all the documents documents on 1st aug they process my loan application my loan id 17493134, my loan was sanction on 10th aug, i have given chq sign the kit, they told me that i will get the amount by 11th aug, but still mybamount not credited, i am trying to contact so many times but did not pick my call, not replying on call, sms or not replying on mail. His name os himanshu atree from janakpuri delhi branch. Not expect from axis bank this kind of pathetic services. Wrong commitment.

        Loan Documents - Comment #4035899 - Image #0
        krakash1988's reply, Aug 18, 2022
        Still no further action has been taken. Pathetic sales manager dont know how to speak with the customer, every time given a wrong commitment.
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          H
          huzefa965
          Aug 4, 2022
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          Resolved

          Worst experience with Axis Bank. I'm being charged extra on credit card bill every month. I've contacted Credit card support 6 times, every time I tell them the entire calculation and where I'm being charged extra without any reason they disconnect my call. @AxisBank @AxisBank_Care
          my credit card no ends with 4452
          Sep 7, 2022
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 07, 2022
          Axis Bank Customer Care's response
          Hi Huzefa, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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            A
            Ad@#123
            from Pune Metropolitan Area, Maharashtra
            Aug 3, 2022
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            Address: Pune

            Hello two people offered fake job for axis bank people name 1 suresh reddy
            2 Satish kumar
            Mobile number 1. +[protected]
            2. [protected]
            These people took 15080 Rs from me by offering fake axis bank job offer
            I have Done payment on [protected] this number please find these people and help me out bring my money back thank u
            Still They are doing fraud with other people also
            Axis Bank customer support has been notified about the posted complaint.
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              Ameyk3
              from Pune, Maharashtra
              Aug 3, 2022
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              Address: Chakan Pune

              I was submitted my application for home loan transfer and top up in axis bank home loan Chichwad branch in April 2022, i was provided all necessary documents which they told me but axis bank take around 2 and half month to process and transfer my home loan from LIC housing finance which is my previous home loan provider. After that they told me verius documents to submit, i submitted all documents which axis bank employee told but still date i don't receive my top up disbursement money . It is around 4 months now that i submitted my application, but they give me verius reasons but not disbursed amount. I am very fed up with this approach of axis bank home loan department, i cant understand what should i do? Plz help me to solve this problem, axis bank employee attitude is very unethical and rude towards customer like me. They are not taking seriously my issue and gives very unethical answers
              Sep 10, 2022
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 07, 2022
              Axis Bank Customer Care's response
              Hi Amey, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                N
                Nandu456
                from Tezpur, Assam
                Aug 3, 2022
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                Address: Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli Mumbai Mumbai City District Maharashtra India 400025

                I redeemed my edge rewards through edge store. My order number is RS[protected] and item is deficient I want to return it. There is no option to return item in 'Axis Bank Mobile Banking App'. I have only one day to inform Axis Bank.
                Axis Bank customer support has been notified about the posted complaint.
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                  D
                  Debasis Halder
                  from Kolkata, West Bengal
                  Aug 3, 2022
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                  Most pathetic response I have received from your end which is not expected from Axis Bank. Firstly they have responded after a long time and secondly poor response.

                  They charges me to pay for the card which I have never used.

                  As I'm a customers with a salary account only, that's why it doesn't matter for you weather I'll continue my account or not.
                  But, being an old customer, one last time I'm humbly requesting you kindly close my credit card Account by wave off the charges. I'm unable to pay the credit card bill which I have never been used.

                  Thanks for your understanding and cooperation in advance.

                  Kindly find the audio clip attached with this for your reference.
                  That is the conversation between me and your representative regarding that credit card mentioned.
                  You can easily find out from that audio where she didn't mentioned about any charges. She mentioned that is only an upgradation of my card, card is about to deliver, there is no charges same as present card and I just need to confirm my address only, so open the apps and follow her.

                  She did it to me in purely unethical way. While she asked me for a number or OTP shown in app, I disconnected.

                  For that unethical activity of that lady, my good Cibil score has been destroyed. I urge several times to Axis Bank with an hope to get solved a.s.a.p. but till it is unsolved.
                  Axis Bank customer support has been notified about the posted complaint.
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                    Nivesh Sharma
                    from Kalimpong, West Bengal
                    Aug 2, 2022
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                    Address: Kalimpong West Bengal

                    I have withdrawn rupees ten thousand from Axis Bank ATM on 2.8.2022 but cash was not dispensed. However the amount got deducted from my account. My ATM card is of SBI account. Hoping for the early refund of my amount which is very urgently needed for my family.
                    Sep 10, 2022
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 07, 2022
                    Axis Bank Customer Care's response
                    Hi, we request you to liaise up with the remitting bank from where the amount has been debited for further assistance. Regards, Team Axis Bank
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                      A
                      Amit1295j
                      Aug 2, 2022
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                      Credit card

                      I was holding a credit card with axis bank having limit of 55000. Due to covid and other financial crisis i was not able to make my credit card bills due to which my credit card bill goes to 78192 which i'd paid two months back. And my cibil is showing axis bank card as written off. There is no point to showing my card as written off as i've paid the bill in full inclusive of all interests and charges. Now bank is asking me to pay another...
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                      R
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                      I raised a complaint SAK[protected] on 24 June regarding Fraudulent Transaction as a bill of around 15k was generated even when I haven't activated the Credit card. No action has been taken on over this complaint. And today an amount of 2000 was deducted from my Account that was transferred today in my account. I would like to escalate this issue else I would have to move to Consumer Court or even close this account and take harsh action.
                      Axis Bank customer support has been notified about the posted complaint.
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                        J
                        jainath verma
                        Aug 2, 2022
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                        Address: Maharajganj

                        Bank blocked KCC /Agri Overdraft after fathers Death OD amount 20.1 Lakh Joint Overdraft in the name of my father and me (jaynath verma). They gave a lots of Stress and Mental pressure to Co-Applicant ...
                        I Just wanted your focus at a case where Axis bank, Maharajganj Branch 273303 with IFSC code UTIB0001423, has blocked a KCC LOan without giving any information to us ..
                        After Death of my father Rajmani prasad verma Me as a Co-applicant was promised by the previous axis Branch manager Mr Abhishek Srivastava that branch will increase the overdraft limit from 20.1 Lakh to 70-75Lakh ...
                        I kept depositing the loan amounts and cleared more that HALF of the Loan amount in just 2 months after a while when i tried to withdraw small of cash, they denied by saying that your Loan is blocked Till complete payment ...
                        After keeping mine the Co- applicants property as mortgage, without any certain Reasons Bank has blocked the Agri LOan ...
                        Such a BIG FRAUD against a Bank Customer .
                        Such a Betrayal ..
                        ..
                        My credit records are excellent .
                        Payments done on time ..
                        Never defaulted a single loan in my life ...
                        +3 photos
                        Axis Bank customer support has been notified about the posted complaint.
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                          S
                          SHRIKANTH SNP
                          Aug 2, 2022
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                          Address: Loni kalbhor

                          Worst service coustomer service not
                          Axis Bank customer support has been notified about the posted complaint.
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                            gmk murty
                            from Bobbili, Andhra Pradesh
                            Aug 1, 2022
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                            My friend has transferred 20000/- and deducted through IMPS.
                            NAME: GMK MURTY
                            A/C NO:[protected]
                            IFSC: SBIN0014153
                            Axis Bank customer support has been notified about the posted complaint.
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                              rbhutani93
                              from Deoli, Delhi
                              Aug 1, 2022
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                              Hi,

                              I had submitted a credit card application. In Mid June - I received a text informing application was accepted. However, since then, I have not received any further communication or the credit card. it has been over 30+ working days and customer care refuses to help. Seems Like Axis bank is opening up accounts but not sending information to inflate numbers like Wells Fargo did in USA.
                              Sep 10, 2022
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 07, 2022
                              Axis Bank Customer Care's response
                              Hi, we request you to share the application ID for further assistance in the referred matter. Regards, Team Axis Bank
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                                R
                                RavindraRakh
                                from Pune, Maharashtra
                                Jul 31, 2022
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                                Unknown ECS debit

                                I have received a Msg of Debit
                                INR 500.00
                                A/c no. XX1694
                                [protected]:17:53
                                ECS/UTIBDE[protected]/Max Life Insura
                                SMS BLOCKALL Cust ID to [protected], if not you-Axis Bank
                                I have not done this transaction. Need my money back....
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                                Satya Shankara Pattabhi Ramayya
                                Jul 31, 2022
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                                From june 30 2022 onward from my account Max Life insurence premium ecs charges are deducted but I don't have any Max Life insurance premium.i already went to my nearest branch raise a complaint through a letter to branch manager but they don't consider my issue and again again my money was deducted from my account
                                +2 photos
                                Axis Bank customer support has been notified about the posted complaint.
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                                  hanumant pujari
                                  Jul 31, 2022
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                                  Resolved

                                  This is regarding the UPI transaction which I did on july 31 th, 2022, time :- 7.51 am of Rs. 20000 via google pay
                                  The transaction got successful from my end and the amount got debited from my savings bank account (HDFC) but the merchant didn't receive the amount in his account.

                                  After so many follow-ups with the HDFC bank, I have got the below details about the transaction. The amount has been transferred to the below account number.

                                  Beneficiary Bank: Axis Bank
                                  Beneficiary Account No. : ***********2063
                                  Beneficiary IFSC: UTIB0000000

                                  After checking with the merchant, the above-mentioned account number is not the merchant's account number and IFSC mentioned above is not a valid code.

                                  Please help me in getting my money back into my HDFC bank account.

                                  The transaction details have been attached for your reference.
                                  +1 photos
                                  Jul 31, 2022
                                  Complaint marked as Resolved 
                                  Problem is not solved yet
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Visalakshi Sridhar
                                    Jul 30, 2022
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                                    I bought tickets in irctc and used by debit card for making payment. There is some SCG/non MCC charges which is getting debited from my account four times. I am student and every penny matters. I find from the website Similar complaints have been raised by others too and is axis bank resolving them.
                                    Axis Bank customer support has been notified about the posted complaint.
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