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Axis Bank Complaints & Reviews

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Updated: Apr 16, 2026
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Axis Bank reviews & complaints page 348

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A
ajay.patil001
from Nashik, Maharashtra
May 12, 2018
Resolved
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Address: Pune, Maharashtra, 411040

Credit card no. - xxxx4937
Customer id[protected]
Name - ajay subhash patil
Dob - 09/10/1986

Dear sir,
I was using the above said card 7-8 years back..
After some use card was block because of mistransaction on my card...
So i have paid the remaining amount and the card was settled..

I got the msg every month and also monthly statement of rs.694.07/-.. The amount was not changing so i have ignored that msg..

Bt it is now reflecting in my civil score badly...

I dnt know my credit card number.. And also i am not using my registered mobile no. Which is [protected]..

So please help me out on urgent basis as i m getting difficulty in taking loan..
Jun 14, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 14, 2018
Axis Bank Customer Care's response
Hi, please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/Bank-SB-OtherQueries.aspx and our executive will assist you.Sorry for the trouble.Regards, Team Axis Bank.
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    U
    Ulfat Singh
    from Delhi, Delhi
    May 11, 2018
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    Address: New Delhi, Delhi, 110017

    Hi
    I have salery account at axis bank today 885 rupees deducted from my account against dp charges no body inform me about the sevice i visited three times in saket branch a deposit account closure form last year i think this is fraud with customers i think we are dealing with wrong banking system they are cheating with customers n generating their revenues. Government should take legal action against this type banks.
    Axis Bank customer support has been notified about the posted complaint.
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      punitpatel2005
      from Ahmedabad, Gujarat
      May 11, 2018
      Resolved
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      Address: Gandhinagar, Gujarat, 382007

      Today my Axis Bank saving account got debited with Rs.885, "Consolidated DP charges".

      I have opened one demat account with Axis Direct, 1.5 years back.
      After few months of opening an account, I had called to customer care, to close the account, because I'm not using it for trading.

      The executive advised me to change it to Basic service demat type which has low charges. Around 200 annually, if I don't want to do trading, and only want it for SIP(mutual fund) purpose, because it has less charges.

      I got convinced, and asked him to do that, and he assured me that, it's been done by him.

      Till today, I was in an impression that, it's a basic service demat account with less changes.

      I'm feeling very bad today. Looks like cheated.

      Saving account no.: [protected]
      Jun 15, 2018
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      May 14, 2018
      Axis Bank Customer Care's response
      Hi, please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/Cards-OtherQueries.aspx and our executive will assist you.Sorry for the trouble.Regards, Team Axis Bank.
      Jun 08, 2018
      Updated by punitpatel2005
      I did as you suggested, but still no proper response.
      I don't think your executives are interested to resolve this issue
      I have already raised my concern, at dp.[protected]@axisbank.com. There is no proper response yet.
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        N
        Nagarjuna Chary
        from Hyderabad, Telangana
        May 11, 2018
        Resolved
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        Resolved

        locker rent collected even though when it is not availed.

        Address: 500072
        Website: Axis Bank, Pragathi Nagar

        I have booked a locker in axis bank from mobile app after couple of days due to some personal reasons i decided not to avail the locker service and i didn't received any locker key from bank. The same was informed to the axis bank and they said the rent for 2 months will be refunded after 14days. I waited no refund was initiated in addition they have charged rent amount for next financial year. Due to this my account balance has turned to...
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        A
        Anurag0326
        from Mumbai, Maharashtra
        May 11, 2018
        Resolved
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        Resolved

        Address: 380006
        Website: Axis bank

        Hi,

        I have my salary account in axis bank. As informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. But today 885 ruppes has been deducted from my account saying consolidated dp charges which is absolutely ridiculous & not accepting by any means.

        I demand proper justification from axis bank.
        Jun 14, 2018
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        May 11, 2018
        Axis Bank Customer Care's response
        Hi, Thank you for reaching out. Please DM us your registered contact number for retreiving the details and for further assistance. Regards, Team Axis Bank.
        My Account got credit freeze, If salary is not credited to my account then make it as normal savings account and if I didn't maintain 10k then charge it, why did you frozen the account. is this the rules that is defined by RBI?. This is so arrogant behavior from AXIS bank.
        same happened to me. debited 885 today. Please look into my issue also.
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          D
          Dhirendra Singh (Dheeru)
          from Pune, Maharashtra
          May 11, 2018
          Resolved
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          Resolved

          I wrote an application to closure of my demat account on date: 3rd april 2018.
          But account is still not closed.
          'refrence number: 40445043

          Please look into this and explain the reason.

          Today (11th may 2018) message came from axis bank rs. 667.59 has been debited.
          Info: consolidated dp charges.

          Please refund my debited account as i already wrote application to closure of my demat account and account should be closed with in 2 working days.
          Jun 12, 2018
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          May 11, 2018
          Axis Bank Customer Care's response
          Hi, Thank you for reaching out. Please DM us your registered contact number for retreiving the details and for further assistance. Regards, Team Axis Bank.
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            P
            from New Delhi, Delhi
            May 11, 2018
            Resolved
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            Resolved

            Account debited for dp charges. I dont even know what demat account is?? Who opened it?? I never used it?? Without my knowledge u people opened the account and applied charges.. How can you do this? I s this the type of service you provide without knowing customers?

            Do you people even care to ask customer about demat account? I have not even used it..
            Jun 15, 2018
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            May 11, 2018
            Axis Bank Customer Care's response
            Hi, Thank you for reaching out. Please DM us your registered contact number for retreiving the details and for further assistance. Regards, Team Axis Bank.
            May 15, 2018
            Updated by [email protected]
            sent to you msg box
            May 16, 2018
            Updated by [email protected]
            Why everyone is silent on this? Customer care says we dont know you have to mail dp.[protected]@axisbank.com

            On mailing dp.[protected]@axisbank.com, no one is replying. Since friday not a single reply came to my mail.

            This is the service of a private bank!!! No answer!! Bluff!!
            Jun 19, 2018
            Updated by [email protected]
            not resolved yet.. who says resolved?? these chors?
            Jun 21, 2018
            Updated by [email protected]
            chor bank reply
            Jul 19, 2018
            Updated by [email protected]
            Still not resolved. who said it has been resolved?
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              N
              nadig21
              from Mumbai, Maharashtra
              May 10, 2018
              Resolved
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              Sir,
              My wife was died on 7.2.2018.Her account No.is [protected] at Shimoga branch Karnataka. I have submitted all required documents to the bank and I am having nomination on that account.I have calledupon many times over phone and in person. Inspite that the concerned official and the bank branch manager are quite negligent in discharging their duties and not taken any action in settled the account. I have no altrnative except to take legal action against the concerned. It is a death case they should not keep pending without any reason. Please lookinto it and take immediate action to settled the account with in 24 hours.
              M [protected]
              Jun 14, 2018
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              May 14, 2018
              Axis Bank Customer Care's response
              Hi, as per our telephonic conversation we understand that the proceeds are credited to your account on 11 May, 2018. Regards, Team Axis Bank
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                S
                Saulin1303
                from Itaunja, Uttar Pradesh
                May 10, 2018
                Resolved
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                Address: Lucknow, Uttar Pradesh, 226016

                This is to inform you that i have an account in axis bank munshi pulia branch, lucknow, i was trying for book a ticket on 04.05.2018 but without confirmation amount of rs 1080 have been debited from my account still i have not received such amount, wether i tried to call to branch and customer care but i am getting a solution.
                Saurabh
                [protected]
                Jun 24, 2018
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                May 10, 2018
                Axis Bank Customer Care's response
                Hi, we'd like to help. Please visit us at https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concerns. Thanks for writing in.
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                  A
                  Agomani
                  from Hyderabad, Telangana
                  May 10, 2018
                  Resolved
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                  Resolved

                  Address: Gurgaon, Haryana

                  One of the worst private banks that i have dealt with!!!

                  I lost my debit card on 1st may. Lodged a complain immediately regarding blocking and renewing a new card. I got a sms on 3rd may, saying the card has been dispatched by bluedart. Till 9th may i didn't receive the card and when i called the customer care i was told the card was received by some justin on 5th may.

                  On my follow up with bluedart, i was told it has been delivered to axis bank mg road office. Why not at my correspondence address? Why there was no call? The card has been misplaced but there has been no single communication from the bank's end.

                  I am surprised and equally disgusted. Here i am cashless and frantically trying all possible numbers but in vain.

                  If there is any transaction on my card the bank will be responsible. If i dont get a solution to my problem by tomorrow morning i would take this to higher authority and would also highlight it on social media platforms.

                  Extremely disappointed by the service!!! Would never recommend this bank to anyone.
                  Jun 13, 2018
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 10, 2018
                  Axis Bank Customer Care's response
                  Hi, Thank you for reaching out. Please DM us your registered contact number. We are here to help!
                  Regards, Team Axis Bank
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                    S
                    SURYA SURAPARAJU
                    from Visakhapatnam, Andhra Pradesh
                    May 10, 2018
                    Resolved
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                    Resolved

                    Address: Hyderabad, Andhra Pradesh, 522002
                    Website: irctc

                    Sir,

                    When i booked a ticket from irctc suddently the page has expired but my amount 470 res has been dedcuted ticket is not booked so please that amount is very important to me here is the informqtion on the transaction. This is very important for me to book the ticket as aearly as possible

                    Mya/c 390757 debited 470rs on[protected] from irctc they has given seq no:[protected] so please do the need ful sir
                    Jun 13, 2018
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 10, 2018
                    Axis Bank Customer Care's response
                    Hi, we'd like to help. Please visit us at https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concerns. Thanks for writing in.
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                      V
                      varatharaj raj
                      from Delhi, Delhi
                      May 9, 2018
                      Resolved
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                      Resolved

                      Address: 600051
                      Website: axisbank savings account

                      Dear sir,
                      My name is k. S. Varatharaj,
                      My account number is [protected]
                      Customer id is[protected].
                      The both amounts are debited my savings account without my knowledge
                      So please reversal my amount to my account number.
                      The amount details are below
                      1) 07/05/2018- rs 808/-
                      2) 07/05/2018-rs 700/-
                      Kindly conform the amounts to where and whom account to be credited. The amount are thefted from my savings account. So please inform the details.
                      Jun 16, 2018
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 09, 2018
                      Axis Bank Customer Care's response
                      Hi, we'd like to help. Please visit us at https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concerns. Thanks for writing in. Regards Team Axis Bank
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                        S
                        Srikanth Mergu
                        from Hyderabad, Telangana
                        May 9, 2018
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                        I have an account in axis bank, below is my account information.
                        Account no : [protected]
                        Name : mergu srikanth
                        Available balance 1, 450.26
                        Type : savings
                        Branch : hyderabad main branch
                        Customer id :[protected]
                        Currency : inr
                        Primary account : y
                        Account category scheme code : sbezy
                        Opening date : 23 aug '14
                        Account status : credit frozen account

                        The bank has changed the account status to "credit frozen account" without any intimation and started charging against low minimum balance. I got an sms from axis 2 days ago..

                        Your xxxx8095 has not maintained the bal requirement of apr18 & will attract fees in jun18. To avoid, please fund your a/c to meet the bal requirement for may18

                        There was no minimum balance requirement to my account before and i was not informed to maintain the minimum balance either through sms or email till date. However, after receiving the above sms, i tried couple of times to transfer amount (Assuming 5k as minimum balance) from my hdfc account through neft and imps, but i am unable to transfer the money to maintain minimum balance. Below is the sms i got from hdfc, after which i got to know that my axis bank account status got changed and its not allowing any credits.

                        Hdfc neft - neft transaction with reference number n[protected] for inr xxxx. Xx has been returned by the beneficiary bank with reason unable to process on[protected] at 13:35:21.

                        Hdfc imps - your fund transfer for inr xxxx. Xx on 09-05-18 is declined as the beneficiary account is blocked/frozen. (Imps ref no.[protected].

                        I am not sure why axis bank has asked me to transfer the funds to a/c to meet the bal requirement when they know "credit frozen account" will not accepts credits.

                        I have submitted my pan & aadhar details long back to make sure account is active.
                        Axis Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        I request you to share your account no./customer Id, registered contact details and complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Manoj
                        HDFC Bank Customer Assistance
                        Srikanth Mergu's [Complaint's author] reply, May 11, 2018
                        Hi Manoj, I appreciate for your response. I don't have any problem with HDFC Account. Problem is with Axis Account that i am holding.

                        -Srikanth
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                          M
                          manvirender singh
                          from Delhi, Delhi
                          May 9, 2018
                          Resolved
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                          Resolved

                          Address: 110021

                          I Manvirender Singh, Loan A/c No. PBR[protected] I have close my personal loan from your bank vide recpt No. 1795788 dt. 26.04.18 for Rs. 271000/- and recpt No. 1795789 dt. 26.4.18 Rs. 3753/- but after closer my laon EMI deducted for rs. 6901/- on April 2018. I have seen my closer statement 17 times deducted my total EMI @ 6901/- You are requested to please give me No Dues Certificate and also give me my excess EMI.
                          with regards,
                          Manvirender Singh,
                          (M) [protected]
                          manvirender.[protected]@nic.in
                          Jun 12, 2018
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 10, 2018
                          Axis Bank Customer Care's response
                          Hi, please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/homeloanotherqueries.aspx and our executive will assist you.Sorry for the trouble.Regards, Team Axis Bank.
                          May 11, 2018
                          Updated by manvirender singh
                          Axis Bank — deduction excess emi/no dues certificate

                          I Manvirender Singh, Loan A/c No. PBR[protected] I have close my personal loan from your bank vide recpt No. 1795788 dt. 26.04.18 for Rs. 271000/- and recpt No. 1795789 dt. 26.4.18 Rs. 3753/- but after closer my laon EMI deducted for rs. 6901/- on April 2018. I have seen my closer statement 17 times deducted my total EMI @ 6901/- You are requested to please give me No Dues Certificate and also give me my excess EMI.
                          with regards,
                          Manvirender Singh,
                          (M) [protected]
                          manvirender.[protected]@nic.in
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                            K
                            K D sood
                            from Delhi, Delhi
                            May 9, 2018
                            Resolved
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                            Resolved

                            Address: Gurgaon, Haryana, 122002

                            This is to bring to your kind notice that on 2nd may'2018 i received one sms @7.51 am that my a/c 493826 is debited with inr 1040.77. Info: pur/audible/able.co/bill/audible/seq. No.[protected].

                            I was unaware of this transaction, as the transaction was not done by me. I immediately connected customer care and lodged my complaint vide complaint no. 41136976 and requested to block my debit card.

                            I hereby request you to kindly resolve the dispute.

                            Looking forward to your reply.

                            Regards,

                            Shalini sood
                            [protected]/ [protected]@gmail.com
                            Jun 17, 2018
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 09, 2018
                            Axis Bank Customer Care's response
                            Hi, as per the service request number given our relevant team is working on your query and will get back to you at the earliest. Regards, Team Axis Bank.
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                              prakash chandra dey
                              from Kolkata, West Bengal
                              May 9, 2018
                              Resolved
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                              Resolved

                              Ref. : paytm reference no. [protected]

                              Sub : 1215.87 is not refunded after failing transaction of electric bill payment through axis bank on 30.04.2018. Transaction id. Inb/[protected]/p dated : 30.4.2018

                              Dear sir,

                              As discussion with customer care representative about this matter, they advice me to discuss with you for refund this money from you.

                              Thus i request you to pls. Refund this money to my axis bank.

                              Thanking you,
                              Prakash chandra dey.
                              Jun 10, 2018
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              May 09, 2018
                              Updated by prakash chandra dey
                              Ref. : Paytm Reference No. [protected]

                              Sub : 1215.87 & 396.88is not refunded after failing transaction of Electric Bill Payment through Axis Bank on 30.04.2018. Transaction ID. INB/[protected]/P & INB/[protected]/P DATED : 30.4.2018

                              Dear Sir,

                              As discussion with Customer care representative about this matter, they advice me to discuss with you for refund this money from you.

                              Thus I request you to pls. refund this money to my axis bank.

                              Thanking you,
                              Prakash Chandra Dey.
                              Verified Support
                              May 09, 2018
                              Axis Bank Customer Care's response
                              Hi, Thank you for reaching out. Please DM us your registered contact number for further assistance. Regards, Team Axis Bank.
                              Dear sir, please help me to release my account.. Axis bank is frodulant bank who borrowing unnesessary moey from us... Even they blocked my account without ma permission
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                                jhabipin1978
                                from Allahabad, Uttar Pradesh
                                May 9, 2018
                                Resolved
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                                Resolved

                                Address: Bijnor, Uttar Pradesh, 246722
                                Website: [email protected]

                                Hello sir my name is bipin kumar jha. I had open a salary account in axixbank on march month in kashipure branch (Branch code. U406) office. I have also get welcome kit. And i had submitted all required documents. But til now my account is not activated.. Please solve my problem.

                                Name. Bipin kumar jha
                                Company pnc infratech ltd
                                Branch. Kashipure (U406)
                                Account no. [protected]
                                Jun 9, 2018
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 09, 2018
                                Axis Bank Customer Care's response
                                Hi, we are working on your query with service reference number 41284681 and will get back to you within 48 working hours. Regards, Team Axis Bank.
                                Hi, on 3rd may 2018, I transfered 10000 k to one of my benifitionary .
                                Money is deducted and status is in suspect . I called the customer care but no help . Please solve my issue as it has been already 5 days .Please resokve this issue as soon as possible as i am in aurgent need for money .
                                Sir today i deposit 20000 rs in atm machine (BPRH164901) at 16:13:30 on 05/03/18 in my aac no. [protected] but machine take my 20000 rs and print recepit machine not working so pls retrun my 20000 rs or deposit in my acc no [protected]
                                mandeep singh
                                [protected]
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                                  phghdcx
                                  from Bengaluru, Karnataka
                                  May 9, 2018
                                  Resolved
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                                  Resolved

                                  I took money from axis bank atm opposite to sk super cook, p. N. Pudur, coimbatore on 1st may around 9.45 and we found that four 2000 rupees note and eight 100 rupees notes were damaged. We are sure that the notes are damaged while we got it from the atm machine itself. We have filed a complaint against the same in axis bank on 2nd may but till now there is no response from the bank kindly request to replace those notes
                                  Jun 15, 2018
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 09, 2018
                                  Axis Bank Customer Care's response
                                  Hi, Thank you for reaching out. Please DM us your registered contact number for furher assistance. Regards, Team Axis Bank.
                                  May 11, 2018
                                  Updated by phghdcx
                                  For complaint registered number is [protected]
                                  May 18, 2018
                                  Updated by phghdcx
                                  There is no response yet.Please take necessary action ASAP.
                                  For complaint registered number is [protected]
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                                    Facdel1
                                    from Noida, Uttar Pradesh
                                    May 9, 2018
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201303
                                    Website: Www.axisbank.com

                                    Sir
                                    I purchased an ac from flipkart, using axis bank credit card on no cost emi.
                                    Total amount of 30780/- was spent using credit card.

                                    Order id - od[protected].

                                    I opted for 6 months no cost emi option.

                                    At that time site of flipkart was showing rs 5278 for 6 months
                                    .
                                    Now i have received an email of axis bank that my installment amount for 6 months is rs 5311.04.

                                    5278 * 6 = 31668/-
                                    5311.04 * 6 = 31866.24/-

                                    Kindly tell me why i have to pay more than the amount spent on my axis credit card when i have purchased the product on no cost emi.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    May 09, 2018
                                    Updated by Facdel1
                                    Nitin Gautam
                                    [protected]
                                    May 11, 2018
                                    Updated by Facdel1
                                    Axis bank hasn’t been replied yet and their telephonic executive doesn’t explained why I have to pay more. Further there is no way to send email to axis bank.
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                                      DHANANJAY GADKARI
                                      May 9, 2018
                                      Resolved
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                                      Resolved

                                      Address: 411033
                                      Website: AXIS BANK

                                      Rs 2000 withdrawn from a/c xx 7263 on 08/05/18 at axs atm spcn1037. Txn#[protected]. Avl bal rs 6782.81.

                                      Atm was faulty my money not dispensed.

                                      Sbi card number[protected]

                                      Name :dhananjay naresh gadkari

                                      Error was attached in photograph,

                                      Please help me with this issue.

                                      My mobile number :[protected]

                                      This atm is located in chinchwad gao, near kotak mahindra bank atm, talera road,

                                      Its electronically operated
                                      Jun 6, 2018
                                      Complaint marked as Resolved 
                                      Axis bank never called or Mailed me, Please reopen this compliant as unresolved, Amount is deducted from my SBI account and not dispensed from AXIS bank ATM Located at Chinchwad gaon
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 09, 2018
                                      Axis Bank Customer Care's response
                                      Hi, as the money has been debited from the SBI ATM, Request you to liase up with them. Sorry for the trouble. regards, Team Axis Bank.
                                      May 31, 2018
                                      Updated by DHANANJAY GADKARI
                                      Dear Axis Bank Customer care,

                                      I have raised compliant with SBI ticket no [protected] and they received response from AXIS that cash is dispensed.

                                      I am really dissatisfied that After providing so many proofs still the request is not solved.

                                      Axis bank is providing fake statements,
                                      Jun 06, 2018
                                      Updated by DHANANJAY GADKARI
                                      IMAGES are attached .I need 100 Rs. per day penalty from AXIS bank as not resolving this compliant positively.he RBI set timeline is 7 days and if the bank doesn’t refund the money in this duration, they are liable to pay you Rs. 100 per day.

                                      Jun 14, 2018
                                      Updated by DHANANJAY GADKARI
                                      Dear Customer care, I have already shared details SPCN 10376, Dated 30 April 2018 Amount Deducted from account 2000 but not dispensed. Area :Kalewadi Road, Talera Road, Talera Nagar, Near Arihant Misal, Chinchwadgaon, 411033.

                                      Please do not pretend that you do not know anything already I shared images, Details complaints,

                                      Please try to resolve compliant .

                                      I am a corporate employee and do not have time to fight for 2000 rupees, please understand and help me,

                                      Mobile number :
                                      [protected]
                                      [protected]
                                      Email Id :[protected]@gmail.com
                                      Jul 17, 2018
                                      Updated by DHANANJAY GADKARI
                                      Why the request is closed ?
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