Axis Bank Complaints & Reviews

Address: Gurgaon, Haryana, 122002

This is to bring to your kind notice that on 2nd may'2018 i received one sms @7.51 am that my a/c 493826 is debited with inr 1040.77. Info: pur/audible/able.co/bill/audible/seq. No.[protected].

I was unaware of this transaction, as the transaction was not done by me. I immediately connected customer care and lodged my complaint vide complaint no. 41136976 and requested to block my debit card.

I hereby request you to kindly resolve the dispute.

Looking forward to your reply.

Regards,

Shalini sood
[protected]/ [protected]@gmail.com

+3 photos

Jun 17, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2018

Axis Bank Customer Care's response Hi, as per the service request number given our relevant team is working on your query and will get back to you at the earliest. Regards, Team Axis Bank.

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Ref. : paytm reference no. [protected]

Sub : 1215.87 is not refunded after failing transaction of electric bill payment through axis bank on 30.04.2018. Transaction id. Inb/[protected]/p dated : 30.4.2018

Dear sir,

As discussion with customer care representative about this matter, they advice me to discuss with you for refund this money from you.

Thus i request you to pls. Refund this money to my axis bank.

Thanking you,
Prakash chandra dey.

Jun 10, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

May 09, 2018

Updated by prakash chandra dey Ref. : Paytm Reference No. [protected]

Sub : 1215.87 & 396.88is not refunded after failing transaction of Electric Bill Payment through Axis Bank on 30.04.2018. Transaction ID. INB/[protected]/P & INB/[protected]/P DATED : 30.4.2018

Dear Sir,

As discussion with Customer care representative about this matter, they advice me to discuss with you for refund this money from you.

Thus I request you to pls. refund this money to my axis bank.

Thanking you,
Prakash Chandra Dey.

Verified Support

May 09, 2018

Axis Bank Customer Care's response Hi, Thank you for reaching out. Please DM us your registered contact number for further assistance. Regards, Team Axis Bank.

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S

Sayali Tushar Borawake

from Panaji, Goa

May 9, 2018

Dear sir, please help me to release my account.. Axis bank is frodulant bank who borrowing unnesessary moey from us... Even they blocked my account without ma permission

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Address: Bijnor, Uttar Pradesh, 246722

Website: [email protected]

Hello sir my name is bipin kumar jha. I had open a salary account in axixbank on march month in kashipure branch (Branch code. U406) office. I have also get welcome kit. And i had submitted all required documents. But til now my account is not activated.. Please solve my problem.

Name. Bipin kumar jha
Company pnc infratech ltd
Branch. Kashipure (U406)
Account no. [protected]

Jun 9, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2018

Axis Bank Customer Care's response Hi, we are working on your query with service reference number 41284681 and will get back to you within 48 working hours. Regards, Team Axis Bank.

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P

pabitrabapi

from Chennai, Tamil Nadu

May 9, 2018

Hi, on 3rd may 2018, I transfered 10000 k to one of my benifitionary .
Money is deducted and status is in suspect . I called the customer care but no help . Please solve my issue as it has been already 5 days .Please resokve this issue as soon as possible as i am in aurgent need for money .

account is not activated : reg. - Comment #3091868 - Image #0

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M

mandeepdhuri

from Panipat, Haryana

May 9, 2018

Sir today i deposit 20000 rs in atm machine (BPRH164901) at 16:13:30 on 05/03/18 in my aac no. [protected] but machine take my 20000 rs and print recepit machine not working so pls retrun my 20000 rs or deposit in my acc no [protected]
mandeep singh
[protected]

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I took money from axis bank atm opposite to sk super cook, p. N. Pudur, coimbatore on 1st may around 9.45 and we found that four 2000 rupees note and eight 100 rupees notes were damaged. We are sure that the notes are damaged while we got it from the atm machine itself. We have filed a complaint against the same in axis bank on 2nd may but till now there is no response from the bank kindly request to replace those notes

+2 photos

Jun 15, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2018

Axis Bank Customer Care's response Hi, Thank you for reaching out. Please DM us your registered contact number for furher assistance. Regards, Team Axis Bank.

May 11, 2018

Updated by phghdcx For complaint registered number is [protected]

May 18, 2018

Updated by phghdcx There is no response yet.Please take necessary action ASAP.

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phghdcx

from Bengaluru, Karnataka

May 11, 2018

For complaint registered number is [protected]

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201303

Website: Www.axisbank.com

Sir
I purchased an ac from flipkart, using axis bank credit card on no cost emi.
Total amount of 30780/- was spent using credit card.

Order id - od[protected].

I opted for 6 months no cost emi option.

At that time site of flipkart was showing rs 5278 for 6 months
.
Now i have received an email of axis bank that my installment amount for 6 months is rs 5311.04.

5278 * 6 = 31668/-
5311.04 * 6 = 31866.24/-

Kindly tell me why i have to pay more than the amount spent on my axis credit card when i have purchased the product on no cost emi.

+3 photos

Axis Bank customer support has been notified about the posted complaint.

May 09, 2018

Updated by Facdel1 Nitin Gautam
[protected]

May 11, 2018

Updated by Facdel1 Axis bank hasn’t been replied yet and their telephonic executive doesn’t explained why I have to pay more. Further there is no way to send email to axis bank.

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Address: 411033

Website: AXIS BANK

Rs 2000 withdrawn from a/c xx 7263 on 08/05/18 at axs atm spcn1037. Txn#[protected]. Avl bal rs 6782.81.

Atm was faulty my money not dispensed.

Sbi card number[protected]

Name :dhananjay naresh gadkari

Error was attached in photograph,

Please help me with this issue.

My mobile number :[protected]

This atm is located in chinchwad gao, near kotak mahindra bank atm, talera road,

Its electronically operated

+3 photos

Jun 6, 2018

Complaint marked as Resolved

Axis bank never called or Mailed me, Please reopen this compliant as unresolved, Amount is deducted from my SBI account and not dispensed from AXIS bank ATM Located at Chinchwad gaon

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2018

Axis Bank Customer Care's response Hi, as the money has been debited from the SBI ATM, Request you to liase up with them. Sorry for the trouble. regards, Team Axis Bank.

May 31, 2018

Updated by DHANANJAY GADKARI Dear Axis Bank Customer care,

I have raised compliant with SBI ticket no [protected] and they received response from AXIS that cash is dispensed.

I am really dissatisfied that After providing so many proofs still the request is not solved.

Axis bank is providing fake statements,

Jun 06, 2018

Updated by DHANANJAY GADKARI IMAGES are attached .I need 100 Rs. per day penalty from AXIS bank as not resolving this compliant positively.he RBI set timeline is 7 days and if the bank doesn’t refund the money in this duration, they are liable to pay you Rs. 100 per day.

Jun 14, 2018

Updated by DHANANJAY GADKARI Dear Customer care, I have already shared details SPCN 10376, Dated 30 April 2018 Amount Deducted from account 2000 but not dispensed. Area :Kalewadi Road, Talera Road, Talera Nagar, Near Arihant Misal, Chinchwadgaon, 411033.

Please do not pretend that you do not know anything already I shared images, Details complaints,

Please try to resolve compliant .

I am a corporate employee and do not have time to fight for 2000 rupees, please understand and help me,

Mobile number :
[protected]
[protected]
Email Id :[protected]@gmail.com

Jul 17, 2018

Updated by DHANANJAY GADKARI Why the request is closed ?

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Address: 382026

Hi admin/controller axis bank.

I am writing this message to bring to your account that my a/c is credit frozen. I am currently in canada and i cannot reach bank to discuss this thing in personal. Humbly requesting to please activate my account so that i will initiate the funds transfer to my account.

I will be highly thankful.

A/c no. [protected]
Branch: vastrapur ahmedabad

Regards
Bhavin patel

Jun 12, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2018

Axis Bank Customer Care's response Hi, Thank you for reaching out. Please DM us your registered contact number for further assistance. regards, Team Axis Bank.

May 11, 2018

Updated by BHAVIN K PATEL My registered contact no is [protected], currently I am in CANADA you can contact me thru my registered E-mail bhavin.[protected]@gmail.com or reach me on (001) [protected].
Thanks.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I submitted request in axis bank, noida sec 12 for changing credit card communication address on 7 april 18 for second time as my credit card was due for renewal since mar'18. But there is no update from bank & no respond from concern staff. I have visit 3 time 16 & 21 april in branch but not change my address till now my card 2time return because old address is incorect

Jun 17, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2018

Axis Bank Customer Care's response Hi, Thank you for reaching out. Please DM us your registered contact number and also confirm the exact location of the branch for further assistance. Regards, Team Axis Bank.

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V

vinay2432

from Noida, Uttar Pradesh

May 10, 2018

registered contact number-[protected]
location of the branch- noida sec 12 axis bank
pin -201301

Reply

vinay2432's [Complaint's author] reply, May 15, 2018

any updated

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Address: Bhavnagar, Gujarat

I have completed my home loan in November 2017, but still my original documents not Received and also no any response received from bank agent Mr. Hitesh.[protected], I have call to Help center for follow-up and also complaint book ref num. 15088419 as on date 23-4-18,
But still no any response rec'd from bank executive..

Pl help...
[protected]

+1 photos

Jun 9, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2018

Axis Bank Customer Care's response Hi, Request you to please visist your nearest loan center and one of the executive will be happy to help you. Regards, Team Axis Bank.

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Address: Pune, Maharashtra, 411044

Dear sir,
I am rohit waghmare yesterday i visited your ravet branch for aadhar update at 3.30 one of your employee said bank is close come to morrone at 9.30am.

Next morning i go to bank at 9.30 am she was just doing timepass for 45 min she start working after 45 min.

I am not satisfied with your service.
Please take some action against that girl we are also employee i just took leave just because of bank work and they are not provide some better service.
Thank you
Rohit waghmare.

May 13, 2018

Complaint marked as Resolved

No response

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2018

Axis Bank Customer Care's response Hi, Request you to please confirm if it is the Pune Branch and also if you could confirm the name of the employee if available with you for further assistance. Sorry for the trouble. Regards, Team Axis Bank.

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Rohit7462

from Pune, Maharashtra

May 10, 2018

Ravet Pune branch i don't know the name of that girl but she is assigned for adhar update information .

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Address: 605003

Im Agalya alias Sivakamasundari and my loan no. PRPo[protected]. i came to know that my check got bounce. But i made sufficient the amount on my loan date 5th morning itself. I wont able to pay this additional amount. This is unnecessary burden made on my shoulder by your axis bank. kindly take necessary action and waver this additional unexpected charges from your reputed bank. Im a good customer and i maintain good relation .

Jun 9, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

May 08, 2018

Updated by agalya ganesh As soon as im waiting for your kind reesponse from your end.

Verified Support

May 09, 2018

Axis Bank Customer Care's response HI, Request you to share your concerns at https://application.axisbank.com/webforms/axis-support/issues/homeloanotherqueries.aspx . Thank you for writing in. Regards, Team Axis Bank.

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Address: 641607

Website: www.google.com

Dear Sir,

my axis a/c number -[protected]

my accounted totaly debited. i check customer care. he told "ur account is close. so ur amount is debited". after i ask customer care "why my account is close". I ask "Who r u give close my account without my authority" he check & say "sorry sir no information account closing detail not give to you" but my side totally mistake. so "u check in near branch sir".he told. so u recovery your account & he says " refund ur amount in ur account immediately"sir. this is full & fully my mistake. so please visit ur near branch. .so i am visit nearest branch (tirupur kumaran road branch) . but still now no single response give to me. i am poor man. so i am write ur mail id sir. Please help me sir. i am waiting for your valuable reply. AXIS BANKSIDE STILL NOW NO RESPONSE. .
my mobile number -[protected].

my complaint register number :40854325

Jun 12, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2018

Axis Bank Customer Care's response Hi, as per the service request number 40854325, the branch has contacted you and have explained you about the charges. Sorry for the trouble. Regards, Team Axis Bank.

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N

nanan

from Salem, Tamil Nadu

May 9, 2018

Please immediately help me. i am complaint one month more.

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Today (8th may 2018), there is a deduction of rs 1254 /- from my account with the transaction i'd - brn-pymt-card-[protected]*17.
Even i haven't made any payments anywhere.
As i have checked that the payment is deducted for a renewal of a plan but no such approvals were taken from my side.

I need my money back as i have made any approvals for any kind of deductions.

Jun 8, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

May 08, 2018

Updated by Piyush Kumar Ranka Issue resolved by the Axis Bank.

Verified Support

May 08, 2018

Axis Bank Customer Care's response Hi, please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/Bank-SB-OtherQueries.aspx and our executive will assist you.Sorry for the trouble.Regards, Team Axis Bank.

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Address: 700140

Dear sir,
I have open an normal current account on axis bank maheshtala, kolkata-700141, westbengal, ifsc - utib0000439 branch, the account number was generated on 26th april 2018 but till today after 12 days i get no welcome kit, and surprisingly on one are able to make to clear the current status

Please help

Sukanta dey

Contact : [protected]

Farther details: account name : g. S. Trading

Jun 12, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 08, 2018

Axis Bank Customer Care's response Hi, we tried reaching your registered number at 03:22 p.m. however the same went unattended. Request you to share preferred time of calling for us to reach to you. Regards Team Axis Bank

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Address: 273209

Dear team,
My name is shiv shankar verma, and my a/c no. [protected]. Want to be discuss that this my account is salary account and address is rajendra toyota gorakhpur location. Right now i'm in haryana rohtak location and my account has been negative balance. I want to finish my lease account and maintain balance as per converted savings account. But problem is since last 2 year i'm in haryana rohtak location and i can not go gorakhpur location.
Kindly please i request to you, please activate my credit freez account so that i'm able to transfer amount and finish my lease amout.

Jun 22, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 08, 2018

Axis Bank Customer Care's response Hi, we tried reaching your registered number at 03:20 p.m. however the same was not reachable. Request you to share preferred time of calling for us to reach to you. Regards Team Axis Bank

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Address: Bangalore, Karnataka

Hai sir/ma'am,
I made a transaction of 9500 yesterday to another bank. The recipient has not received it yet. However, the amount has been deducted from my account.

It was an emergency situation, so i made another transaction for the same amount. That amount has been transferred successfully. Now what can i do? Now the status is "suspect".

Kindly help me out.
My account number: [protected]

Awaiting reply.

Jun 22, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 08, 2018

Axis Bank Customer Care's response Hi, we tried reaching your registered number at 03:18 p.m. however the same was not reachable. Request you to share preferred time of calling for us to reach to you. Regards Team Axis Bank

May 08, 2018

Updated by Ponmaran Anytime I am available. I believe, 9788xxx226, this is the registered number. Should I send the reference ID for transaction?

Thanks for the timely reply. I highly appreciate it.

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Ponmaran

from Sirsi, Karnataka

May 8, 2018

Anytime I am available. I believe, 9788xxx226, this is the registered number. Should I send the reference ID for transaction?

Thanks for the timely reply. I highly appreciate it.

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Address: 560072

I'm writing this complaint against a axis bank employee who was very rude to me.. Her name is shilpa cs who's teller in nagarbhavi branch bangalore.. She is being very favourable to regular customers and not for irregular customers and she was on top of her voice & pointing out her finger on me.. And she said this how it is.. She was very arrogant and said that no one can do anything to her for being so arrogant.. This is the first time i ever felt that i was dealing with a wrong bank for having such a pethatic employees who doesn't even know basics of customer service.. I'm being banking with axis bank for over 15yrs now and never had to go through such a embarrassment.. I wish i stop banking with axis bank at the earliest and close my loan, credit card and savings account. Not sure if this complaint is going to make any difference. But i'm sure it's high time i change my bank

Jun 13, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 08, 2018

Axis Bank Customer Care's response Hi, please share your registered contact details to assist you.Sorry for the trouble.Regards, Team Axis Bank.

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Srini1381

from Bengaluru, Karnataka

May 8, 2018

[protected]

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My mother had been cheated by axis bank, when she went to take a locker, she was told that insurance in mandatory for locker. The axis bank manager gave her life gain plus policy for 20 year with 10 year pay
She told that after 3 years it can be cancelled & we would get the entire money refund after 2 more years
Now i have com to know that we would only get 30%
Axis banks are cheat...

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Dear sir,

I have made neft transaction from axis bank account to other bank beneficiary account.

But the transaction has status “amount debited and request posted to rbi” for past two days.

Kindly resolve this issue by crediting or debiting back to my account.

Provided further information below,

The receipt no is pycc0ieg6976
The utr no is axmb181275*

Please resolve the issue and make payment.

Jun 9, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

May 01, 2018

Manju Ph Uppi's response change mobile number

Verified Support

May 08, 2018

Axis Bank Customer Care's response Hi, please share your registered contact details to assist you.Sorry for the trouble.Regards, Team Axis Bank.

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N

Nadduguddu

from Bengaluru, Karnataka

May 7, 2018

Hi I deposited money in axis atm 23000/- into my account then I got a slip time out but I have not received that amount into my account please help me out

message : your a/c has been debited and neft request has been posted to rbi - Comment #3089199 - Image #0

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M

Manju Ph Uppi

from Bengaluru, Karnataka

May 7, 2018

Change in mobile no

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Address: Kolkata, West Bengal, 700091

Sir,
I have an account at axis bank, airport branch, dum dum, west bengal bearing a/c, no [protected]. I made 4 nos. Fund transfer on 1 may 2018 from my desktop through internet banking. During one of the fund transfer of rs.8.000/- bearing reference id[protected] to basudeb munshi account at allahabad bank durganagar branch, kolkata, west bengal. Imps option was wrongly chosen inplace of 'neft' and status shows "suspect'. No reversal made and and debited amount did not credited to beneficiary i. D basudeb munshi.

For your information, i have no imps facility and it was chosen by mistake.

Pl. Look into the matter. Take the necessary step so that reversal be made.

Regards
Dhruba munshi
[protected]
West bengal
Kolkata

Jun 8, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 07, 2018

Axis Bank Customer Care's response Hi, we request you to share with us on DM your contact number for us to get in touch with you. Regards Team Axis Bank

Axis Bank Complaints & Reviews

File a complaint to Axis Bank

Axis Bank reviews & complaints page 348

request to resolve the dispute - ref complaint no. 41136976

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payment not refunded or credited in my account

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account is not activated : reg.

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no response for complaint

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excess payment charged by bank

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axis bank chinchwadgaon atm spcn 1037 faulty amount deducted from my account but money not dispensed

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account is credit freeze

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credit card address

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delay in document return

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adhar update

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check bounce

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axis bank poor service & cheating work

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deductions of money

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welcome kit has not received till after 14 days a/c number generated

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credit freeze account no. 913010007310889

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internet banking transaction - suspect status

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teller being rude

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axis bank cheat

message : your a/c has been debited and neft request has been posted to rbi

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fund transfer status show 'suspect'

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