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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 348

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A
Anurag0326
from Mumbai, Maharashtra
May 11, 2018
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Address: 380006
Website: Axis bank

Hi,

I have my salary account in axis bank. As informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. But today 885 ruppes has been deducted from my account saying consolidated dp charges which is absolutely ridiculous & not accepting by any means.

I demand proper justification from axis bank.
Jun 14, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 11, 2018
Axis Bank Customer Care's response
Hi, Thank you for reaching out. Please DM us your registered contact number for retreiving the details and for further assistance. Regards, Team Axis Bank.
My Account got credit freeze, If salary is not credited to my account then make it as normal savings account and if I didn't maintain 10k then charge it, why did you frozen the account. is this the rules that is defined by RBI?. This is so arrogant behavior from AXIS bank.
same happened to me. debited 885 today. Please look into my issue also.
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    Dhirendra Singh (Dheeru)
    from Pune, Maharashtra
    May 11, 2018
    Resolved
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    I wrote an application to closure of my demat account on date: 3rd april 2018.
    But account is still not closed.
    'refrence number: 40445043

    Please look into this and explain the reason.

    Today (11th may 2018) message came from axis bank rs. 667.59 has been debited.
    Info: consolidated dp charges.

    Please refund my debited account as i already wrote application to closure of my demat account and account should be closed with in 2 working days.
    Jun 12, 2018
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    May 11, 2018
    Axis Bank Customer Care's response
    Hi, Thank you for reaching out. Please DM us your registered contact number for retreiving the details and for further assistance. Regards, Team Axis Bank.
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      P
      from New Delhi, Delhi
      May 11, 2018
      Resolved
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      Account debited for dp charges. I dont even know what demat account is?? Who opened it?? I never used it?? Without my knowledge u people opened the account and applied charges.. How can you do this? I s this the type of service you provide without knowing customers?

      Do you people even care to ask customer about demat account? I have not even used it..
      Jun 15, 2018
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      May 11, 2018
      Axis Bank Customer Care's response
      Hi, Thank you for reaching out. Please DM us your registered contact number for retreiving the details and for further assistance. Regards, Team Axis Bank.
      May 15, 2018
      Updated by [email protected]
      sent to you msg box
      May 16, 2018
      Updated by [email protected]
      Why everyone is silent on this? Customer care says we dont know you have to mail dp.[protected]@axisbank.com

      On mailing dp.[protected]@axisbank.com, no one is replying. Since friday not a single reply came to my mail.

      This is the service of a private bank!!! No answer!! Bluff!!
      Jun 19, 2018
      Updated by [email protected]
      not resolved yet.. who says resolved?? these chors?
      Jun 21, 2018
      Updated by [email protected]
      chor bank reply
      Jul 19, 2018
      Updated by [email protected]
      Still not resolved. who said it has been resolved?
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        N
        nadig21
        from Mumbai, Maharashtra
        May 10, 2018
        Resolved
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        Sir,
        My wife was died on 7.2.2018.Her account No.is [protected] at Shimoga branch Karnataka. I have submitted all required documents to the bank and I am having nomination on that account.I have calledupon many times over phone and in person. Inspite that the concerned official and the bank branch manager are quite negligent in discharging their duties and not taken any action in settled the account. I have no altrnative except to take legal action against the concerned. It is a death case they should not keep pending without any reason. Please lookinto it and take immediate action to settled the account with in 24 hours.
        M [protected]
        Jun 14, 2018
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        May 14, 2018
        Axis Bank Customer Care's response
        Hi, as per our telephonic conversation we understand that the proceeds are credited to your account on 11 May, 2018. Regards, Team Axis Bank
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          S
          Saulin1303
          from Itaunja, Uttar Pradesh
          May 10, 2018
          Resolved
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          Address: Lucknow, Uttar Pradesh, 226016

          This is to inform you that i have an account in axis bank munshi pulia branch, lucknow, i was trying for book a ticket on 04.05.2018 but without confirmation amount of rs 1080 have been debited from my account still i have not received such amount, wether i tried to call to branch and customer care but i am getting a solution.
          Saurabh
          [protected]
          Jun 24, 2018
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          May 10, 2018
          Axis Bank Customer Care's response
          Hi, we'd like to help. Please visit us at https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concerns. Thanks for writing in.
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            A
            Agomani
            from Hyderabad, Telangana
            May 10, 2018
            Resolved
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            Address: Gurgaon, Haryana

            One of the worst private banks that i have dealt with!!!

            I lost my debit card on 1st may. Lodged a complain immediately regarding blocking and renewing a new card. I got a sms on 3rd may, saying the card has been dispatched by bluedart. Till 9th may i didn't receive the card and when i called the customer care i was told the card was received by some justin on 5th may.

            On my follow up with bluedart, i was told it has been delivered to axis bank mg road office. Why not at my correspondence address? Why there was no call? The card has been misplaced but there has been no single communication from the bank's end.

            I am surprised and equally disgusted. Here i am cashless and frantically trying all possible numbers but in vain.

            If there is any transaction on my card the bank will be responsible. If i dont get a solution to my problem by tomorrow morning i would take this to higher authority and would also highlight it on social media platforms.

            Extremely disappointed by the service!!! Would never recommend this bank to anyone.
            Jun 13, 2018
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            May 10, 2018
            Axis Bank Customer Care's response
            Hi, Thank you for reaching out. Please DM us your registered contact number. We are here to help!
            Regards, Team Axis Bank
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              S
              SURYA SURAPARAJU
              from Visakhapatnam, Andhra Pradesh
              May 10, 2018
              Resolved
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              Address: Hyderabad, Andhra Pradesh, 522002
              Website: irctc

              Sir,

              When i booked a ticket from irctc suddently the page has expired but my amount 470 res has been dedcuted ticket is not booked so please that amount is very important to me here is the informqtion on the transaction. This is very important for me to book the ticket as aearly as possible

              Mya/c 390757 debited 470rs on[protected] from irctc they has given seq no:[protected] so please do the need ful sir
              Jun 13, 2018
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              May 10, 2018
              Axis Bank Customer Care's response
              Hi, we'd like to help. Please visit us at https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concerns. Thanks for writing in.
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                V
                varatharaj raj
                from Delhi, Delhi
                May 9, 2018
                Resolved
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                Address: 600051
                Website: axisbank savings account

                Dear sir,
                My name is k. S. Varatharaj,
                My account number is [protected]
                Customer id is[protected].
                The both amounts are debited my savings account without my knowledge
                So please reversal my amount to my account number.
                The amount details are below
                1) 07/05/2018- rs 808/-
                2) 07/05/2018-rs 700/-
                Kindly conform the amounts to where and whom account to be credited. The amount are thefted from my savings account. So please inform the details.
                Jun 16, 2018
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                May 09, 2018
                Axis Bank Customer Care's response
                Hi, we'd like to help. Please visit us at https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concerns. Thanks for writing in. Regards Team Axis Bank
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                  S
                  Srikanth Mergu
                  from Hyderabad, Telangana
                  May 9, 2018
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                  I have an account in axis bank, below is my account information.
                  Account no : [protected]
                  Name : mergu srikanth
                  Available balance 1, 450.26
                  Type : savings
                  Branch : hyderabad main branch
                  Customer id :[protected]
                  Currency : inr
                  Primary account : y
                  Account category scheme code : sbezy
                  Opening date : 23 aug '14
                  Account status : credit frozen account

                  The bank has changed the account status to "credit frozen account" without any intimation and started charging against low minimum balance. I got an sms from axis 2 days ago..

                  Your xxxx8095 has not maintained the bal requirement of apr18 & will attract fees in jun18. To avoid, please fund your a/c to meet the bal requirement for may18

                  There was no minimum balance requirement to my account before and i was not informed to maintain the minimum balance either through sms or email till date. However, after receiving the above sms, i tried couple of times to transfer amount (Assuming 5k as minimum balance) from my hdfc account through neft and imps, but i am unable to transfer the money to maintain minimum balance. Below is the sms i got from hdfc, after which i got to know that my axis bank account status got changed and its not allowing any credits.

                  Hdfc neft - neft transaction with reference number n[protected] for inr xxxx. Xx has been returned by the beneficiary bank with reason unable to process on[protected] at 13:35:21.

                  Hdfc imps - your fund transfer for inr xxxx. Xx on 09-05-18 is declined as the beneficiary account is blocked/frozen. (Imps ref no.[protected].

                  I am not sure why axis bank has asked me to transfer the funds to a/c to meet the bal requirement when they know "credit frozen account" will not accepts credits.

                  I have submitted my pan & aadhar details long back to make sure account is active.
                  Axis Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  I request you to share your account no./customer Id, registered contact details and complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Manoj
                  HDFC Bank Customer Assistance
                  Srikanth Mergu's [Complaint's author] reply, May 11, 2018
                  Hi Manoj, I appreciate for your response. I don't have any problem with HDFC Account. Problem is with Axis Account that i am holding.

                  -Srikanth
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                    M
                    manvirender singh
                    from Delhi, Delhi
                    May 9, 2018
                    Resolved
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                    Address: 110021

                    I Manvirender Singh, Loan A/c No. PBR[protected] I have close my personal loan from your bank vide recpt No. 1795788 dt. 26.04.18 for Rs. 271000/- and recpt No. 1795789 dt. 26.4.18 Rs. 3753/- but after closer my laon EMI deducted for rs. 6901/- on April 2018. I have seen my closer statement 17 times deducted my total EMI @ 6901/- You are requested to please give me No Dues Certificate and also give me my excess EMI.
                    with regards,
                    Manvirender Singh,
                    (M) [protected]
                    manvirender.[protected]@nic.in
                    Jun 12, 2018
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 10, 2018
                    Axis Bank Customer Care's response
                    Hi, please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/homeloanotherqueries.aspx and our executive will assist you.Sorry for the trouble.Regards, Team Axis Bank.
                    May 11, 2018
                    Updated by manvirender singh
                    Axis Bank — deduction excess emi/no dues certificate

                    I Manvirender Singh, Loan A/c No. PBR[protected] I have close my personal loan from your bank vide recpt No. 1795788 dt. 26.04.18 for Rs. 271000/- and recpt No. 1795789 dt. 26.4.18 Rs. 3753/- but after closer my laon EMI deducted for rs. 6901/- on April 2018. I have seen my closer statement 17 times deducted my total EMI @ 6901/- You are requested to please give me No Dues Certificate and also give me my excess EMI.
                    with regards,
                    Manvirender Singh,
                    (M) [protected]
                    manvirender.[protected]@nic.in
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                      K
                      K D sood
                      from Delhi, Delhi
                      May 9, 2018
                      Resolved
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                      Address: Gurgaon, Haryana, 122002

                      This is to bring to your kind notice that on 2nd may'2018 i received one sms @7.51 am that my a/c 493826 is debited with inr 1040.77. Info: pur/audible/able.co/bill/audible/seq. No.[protected].

                      I was unaware of this transaction, as the transaction was not done by me. I immediately connected customer care and lodged my complaint vide complaint no. 41136976 and requested to block my debit card.

                      I hereby request you to kindly resolve the dispute.

                      Looking forward to your reply.

                      Regards,

                      Shalini sood
                      [protected]/ [protected]@gmail.com
                      Jun 17, 2018
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 09, 2018
                      Axis Bank Customer Care's response
                      Hi, as per the service request number given our relevant team is working on your query and will get back to you at the earliest. Regards, Team Axis Bank.
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                        P
                        prakash chandra dey
                        from Kolkata, West Bengal
                        May 9, 2018
                        Resolved
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                        Ref. : paytm reference no. [protected]

                        Sub : 1215.87 is not refunded after failing transaction of electric bill payment through axis bank on 30.04.2018. Transaction id. Inb/[protected]/p dated : 30.4.2018

                        Dear sir,

                        As discussion with customer care representative about this matter, they advice me to discuss with you for refund this money from you.

                        Thus i request you to pls. Refund this money to my axis bank.

                        Thanking you,
                        Prakash chandra dey.
                        Jun 10, 2018
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        May 09, 2018
                        Updated by prakash chandra dey
                        Ref. : Paytm Reference No. [protected]

                        Sub : 1215.87 & 396.88is not refunded after failing transaction of Electric Bill Payment through Axis Bank on 30.04.2018. Transaction ID. INB/[protected]/P & INB/[protected]/P DATED : 30.4.2018

                        Dear Sir,

                        As discussion with Customer care representative about this matter, they advice me to discuss with you for refund this money from you.

                        Thus I request you to pls. refund this money to my axis bank.

                        Thanking you,
                        Prakash Chandra Dey.
                        Verified Support
                        May 09, 2018
                        Axis Bank Customer Care's response
                        Hi, Thank you for reaching out. Please DM us your registered contact number for further assistance. Regards, Team Axis Bank.
                        Dear sir, please help me to release my account.. Axis bank is frodulant bank who borrowing unnesessary moey from us... Even they blocked my account without ma permission
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                          J
                          jhabipin1978
                          from Allahabad, Uttar Pradesh
                          May 9, 2018
                          Resolved
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                          Resolved

                          Address: Bijnor, Uttar Pradesh, 246722
                          Website: [email protected]

                          Hello sir my name is bipin kumar jha. I had open a salary account in axixbank on march month in kashipure branch (Branch code. U406) office. I have also get welcome kit. And i had submitted all required documents. But til now my account is not activated.. Please solve my problem.

                          Name. Bipin kumar jha
                          Company pnc infratech ltd
                          Branch. Kashipure (U406)
                          Account no. [protected]
                          Jun 9, 2018
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 09, 2018
                          Axis Bank Customer Care's response
                          Hi, we are working on your query with service reference number 41284681 and will get back to you within 48 working hours. Regards, Team Axis Bank.
                          Hi, on 3rd may 2018, I transfered 10000 k to one of my benifitionary .
                          Money is deducted and status is in suspect . I called the customer care but no help . Please solve my issue as it has been already 5 days .Please resokve this issue as soon as possible as i am in aurgent need for money .
                          Sir today i deposit 20000 rs in atm machine (BPRH164901) at 16:13:30 on 05/03/18 in my aac no. [protected] but machine take my 20000 rs and print recepit machine not working so pls retrun my 20000 rs or deposit in my acc no [protected]
                          mandeep singh
                          [protected]
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                            P
                            phghdcx
                            from Bengaluru, Karnataka
                            May 9, 2018
                            Resolved
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                            Resolved

                            I took money from axis bank atm opposite to sk super cook, p. N. Pudur, coimbatore on 1st may around 9.45 and we found that four 2000 rupees note and eight 100 rupees notes were damaged. We are sure that the notes are damaged while we got it from the atm machine itself. We have filed a complaint against the same in axis bank on 2nd may but till now there is no response from the bank kindly request to replace those notes
                            Jun 15, 2018
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 09, 2018
                            Axis Bank Customer Care's response
                            Hi, Thank you for reaching out. Please DM us your registered contact number for furher assistance. Regards, Team Axis Bank.
                            May 11, 2018
                            Updated by phghdcx
                            For complaint registered number is [protected]
                            May 18, 2018
                            Updated by phghdcx
                            There is no response yet.Please take necessary action ASAP.
                            For complaint registered number is [protected]
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                              F
                              Facdel1
                              from Noida, Uttar Pradesh
                              May 9, 2018
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                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201303
                              Website: Www.axisbank.com

                              Sir
                              I purchased an ac from flipkart, using axis bank credit card on no cost emi.
                              Total amount of 30780/- was spent using credit card.

                              Order id - od[protected].

                              I opted for 6 months no cost emi option.

                              At that time site of flipkart was showing rs 5278 for 6 months
                              .
                              Now i have received an email of axis bank that my installment amount for 6 months is rs 5311.04.

                              5278 * 6 = 31668/-
                              5311.04 * 6 = 31866.24/-

                              Kindly tell me why i have to pay more than the amount spent on my axis credit card when i have purchased the product on no cost emi.
                              Axis Bank customer support has been notified about the posted complaint.
                              May 09, 2018
                              Updated by Facdel1
                              Nitin Gautam
                              [protected]
                              May 11, 2018
                              Updated by Facdel1
                              Axis bank hasn’t been replied yet and their telephonic executive doesn’t explained why I have to pay more. Further there is no way to send email to axis bank.
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                                D
                                DHANANJAY GADKARI
                                May 9, 2018
                                Resolved
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                                Resolved

                                Address: 411033
                                Website: AXIS BANK

                                Rs 2000 withdrawn from a/c xx 7263 on 08/05/18 at axs atm spcn1037. Txn#[protected]. Avl bal rs 6782.81.

                                Atm was faulty my money not dispensed.

                                Sbi card number[protected]

                                Name :dhananjay naresh gadkari

                                Error was attached in photograph,

                                Please help me with this issue.

                                My mobile number :[protected]

                                This atm is located in chinchwad gao, near kotak mahindra bank atm, talera road,

                                Its electronically operated
                                Jun 6, 2018
                                Complaint marked as Resolved 
                                Axis bank never called or Mailed me, Please reopen this compliant as unresolved, Amount is deducted from my SBI account and not dispensed from AXIS bank ATM Located at Chinchwad gaon
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 09, 2018
                                Axis Bank Customer Care's response
                                Hi, as the money has been debited from the SBI ATM, Request you to liase up with them. Sorry for the trouble. regards, Team Axis Bank.
                                May 31, 2018
                                Updated by DHANANJAY GADKARI
                                Dear Axis Bank Customer care,

                                I have raised compliant with SBI ticket no [protected] and they received response from AXIS that cash is dispensed.

                                I am really dissatisfied that After providing so many proofs still the request is not solved.

                                Axis bank is providing fake statements,
                                Jun 06, 2018
                                Updated by DHANANJAY GADKARI
                                IMAGES are attached .I need 100 Rs. per day penalty from AXIS bank as not resolving this compliant positively.he RBI set timeline is 7 days and if the bank doesn’t refund the money in this duration, they are liable to pay you Rs. 100 per day.

                                Jun 14, 2018
                                Updated by DHANANJAY GADKARI
                                Dear Customer care, I have already shared details SPCN 10376, Dated 30 April 2018 Amount Deducted from account 2000 but not dispensed. Area :Kalewadi Road, Talera Road, Talera Nagar, Near Arihant Misal, Chinchwadgaon, 411033.

                                Please do not pretend that you do not know anything already I shared images, Details complaints,

                                Please try to resolve compliant .

                                I am a corporate employee and do not have time to fight for 2000 rupees, please understand and help me,

                                Mobile number :
                                [protected]
                                [protected]
                                Email Id :[protected]@gmail.com
                                Jul 17, 2018
                                Updated by DHANANJAY GADKARI
                                Why the request is closed ?
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                                  BHAVIN K PATEL
                                  from Ahmedabad, Gujarat
                                  May 9, 2018
                                  Resolved
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                                  Resolved

                                  Address: 382026

                                  Hi admin/controller axis bank.

                                  I am writing this message to bring to your account that my a/c is credit frozen. I am currently in canada and i cannot reach bank to discuss this thing in personal. Humbly requesting to please activate my account so that i will initiate the funds transfer to my account.

                                  I will be highly thankful.

                                  A/c no. [protected]
                                  Branch: vastrapur ahmedabad

                                  Regards
                                  Bhavin patel
                                  Jun 12, 2018
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 09, 2018
                                  Axis Bank Customer Care's response
                                  Hi, Thank you for reaching out. Please DM us your registered contact number for further assistance. regards, Team Axis Bank.
                                  May 11, 2018
                                  Updated by BHAVIN K PATEL
                                  My registered contact no is [protected], currently I am in CANADA you can contact me thru my registered E-mail bhavin.[protected]@gmail.com or reach me on (001) [protected].
                                  Thanks.
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                                    V
                                    vinay2432
                                    from Noida, Uttar Pradesh
                                    May 8, 2018
                                    Resolved
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                                    Resolved

                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                    I submitted request in axis bank, noida sec 12 for changing credit card communication address on 7 april 18 for second time as my credit card was due for renewal since mar'18. But there is no update from bank & no respond from concern staff. I have visit 3 time 16 & 21 april in branch but not change my address till now my card 2time return because old address is incorect
                                    Jun 17, 2018
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 09, 2018
                                    Axis Bank Customer Care's response
                                    Hi, Thank you for reaching out. Please DM us your registered contact number and also confirm the exact location of the branch for further assistance. Regards, Team Axis Bank.
                                    registered contact number-[protected]
                                    location of the branch- noida sec 12 axis bank
                                    pin -201301
                                    vinay2432's [Complaint's author] reply, May 15, 2018
                                    any updated
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                                      J
                                      Jayesh.jashah
                                      from Vapi, Gujarat
                                      May 8, 2018
                                      Resolved
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                                      Resolved

                                      Address: Bhavnagar, Gujarat

                                      I have completed my home loan in November 2017, but still my original documents not Received and also no any response received from bank agent Mr. Hitesh.[protected], I have call to Help center for follow-up and also complaint book ref num. 15088419 as on date 23-4-18,
                                      But still no any response rec'd from bank executive..

                                      Pl help...
                                      [protected]
                                      Jun 9, 2018
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 09, 2018
                                      Axis Bank Customer Care's response
                                      Hi, Request you to please visist your nearest loan center and one of the executive will be happy to help you. Regards, Team Axis Bank.
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                                        R
                                        Rohit7462
                                        from Pune, Maharashtra
                                        May 8, 2018
                                        Resolved
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                                        Resolved

                                        Address: Pune, Maharashtra, 411044

                                        Dear sir,
                                        I am rohit waghmare yesterday i visited your ravet branch for aadhar update at 3.30 one of your employee said bank is close come to morrone at 9.30am.

                                        Next morning i go to bank at 9.30 am she was just doing timepass for 45 min she start working after 45 min.

                                        I am not satisfied with your service.
                                        Please take some action against that girl we are also employee i just took leave just because of bank work and they are not provide some better service.
                                        Thank you
                                        Rohit waghmare.
                                        May 13, 2018
                                        Complaint marked as Resolved 
                                        No response
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 09, 2018
                                        Axis Bank Customer Care's response
                                        Hi, Request you to please confirm if it is the Pune Branch and also if you could confirm the name of the employee if available with you for further assistance. Sorry for the trouble. Regards, Team Axis Bank.
                                        Ravet Pune branch i don't know the name of that girl but she is assigned for adhar update information .
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