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Axis Bank Complaints & Reviews

2.6
Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 355

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S
singlakapil
from Ambala, Haryana
Apr 14, 2018
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Address: Palwal, Haryana, 121102

Sir,
My a/c no. Is [protected]. I had transferred 5000 rs on dated 12/08/2017. But that transferred is not cleared till the date.
I have complaint on customer care no. But no action should be taken till the date. Customer care says thas amt being trasferres but in actual that is no transfeered. I have seen passbook mant times to your bank executive.
So please take ban action about this.

Thanks..
May 19, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2018
Axis Bank Customer Care's response
Hi, we tried reaching you today at 09.35 am, however, the call was not reachable.Further, please share your preferred time to contact you.Regards, Team Axis Bank.
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    P
    PROVASH CHANDRA TRIPATHY
    from Pune, Maharashtra
    Apr 14, 2018
    Resolved
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    Resolved

    Address: 400615

    Dear sir
    During my visit to vijay sales ghodbunder for purchasing one invertor ac. Bajaj financial sales representative approached me with a loan option and detailed me that i have to made 4 down payment and one time charge of inr567 as one-time processing fee total to inr 13067 and balance 25000 will be my loan amounts and same will be collected at inr 3125 for 8 months installments. But my bank axis bank debited 118 rupees from my accounts to make the auto mandate facility. I observed that another 188 rupees was also auto debited from my accounts which is not at all acceptable to me and feel got cheated by my bank where i am saving my earnings against my hard work. Which is not at all acceptable to me and i am unable digest the same.
    Once again i am requesting you to make a resolution to my issue with in next 48 hours or else i will raise a dispute though rbi against this inappropriate charges and i will be not be liable for any further consequences.
    Pl note i will not able to make all this illegal payments which is against natural justice to me. Hope you will reverse this charges to my account
    Please do the needful.
    Regards
    Ac no[protected]
    May 25, 2018
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Apr 14, 2018
    Updated by PROVASH CHANDRA TRIPATHY
    Only 108 debited which is not at all acceptable to me as charges for giving auto debit mandate.
    Apr 14, 2018
    Updated by PROVASH CHANDRA TRIPATHY
    *118
    Verified Support
    Apr 16, 2018
    Axis Bank Customer Care's response
    Hi, give us a call on our phone banking number:[protected]/[protected]. We'd be glad to assist you. Regards, Team Axis Bank.
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      M
      MEHERUNNESA BARI
      from Kolkata, West Bengal
      Apr 14, 2018
      Resolved
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      Address: Kolkata, West Bengal, 700016

      My axis bank credit card is connected to an auto debit option. Every month, the money is automatically taken from my savings account. However, when i had applied for a home loan to a different nationalized bank, the feedback given by axis (Following due procedure for clearance of home loan) to my bank, was
      "customer has repeatedly failed to pay credit card bills." customer care is highly unprofessional and irresponsive. As for the concerned branch, the manager is as clueless as it can get.
      I do not understand where the question of "paying bills" arises, when axis has been automatically deducting from my savings account. Such an irresponsible feedback for a few thousands in interfering with my loan amount of a crores. Please clarify asap.
      May 30, 2018
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 16, 2018
      Axis Bank Customer Care's response
      Hi, please share your contact details via DM to check and assist you.Sorry for the trouble.Regards, Team Axis Bank.
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        R
        Rajesh V Nayar
        from Bengaluru, Karnataka
        Apr 14, 2018
        Resolved
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        Address: 560032

        Sir,
        As per the discussion had with axis bank credit card department and settled the amount as per mail sent but still these bank people are asking for more money to close.

        I have closure letter given as per the letter i have paid the amount 30000 + but still they have not closed my account.

        My credit card no is - [protected].

        Name - rajesh v nayar.

        Yes i agree i was in big problem my father / brother died & mother hospitalised i was not able to go for work for 1 year i was at home with my family.

        Its my problem bank don't care i agree but after giving settlement amount axis bank people still demanding for more money which i don't wish to give because its cheating.

        Credit mantra also took money from me stating to resolve my issue but they demanding more money.
        May 23, 2018
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 16, 2018
        Axis Bank Customer Care's response
        Hi, give us a call on our phone banking number:[protected]/[protected]. We'd be glad to assist you. Regards, Team Axis Bank.
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          P
          ParthibanSelva
          from Dharmapuri, Tamil Nadu
          Apr 13, 2018
          Resolved
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          Resolved

          Address: Chennai, Tamil Nadu, 600129

          Hi,

          My last bill amount for credit card was approximately 37000. I had paid 35000 before my next bill generated date. I thought i have paid my entire bill before the due date. Once after my new bill was generated i had payed 2000 rupees. But i have received a debit interest for that 20000. Kindly reverse the amount.

          Another issue is my friend unknowingly swipped my credit card in atm. I received a cash fee of rupees 500 for that. Kindly reverse those amount

          My registered mobile number is [protected]
          Registered email - [protected]@gmail.com
          Credit card number is [protected]

          Regards,
          Parthiban
          May 28, 2018
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 16, 2018
          Axis Bank Customer Care's response
          Hi, we will contact you shortly to help close the issue. Regards, Team Axis Bank.
          Apr 26, 2018
          Updated by ParthibanSelva
          My Payment due date was nearing. Please reverse the above amount send me back the revised bill. So that I will pay my credit card payment.
          Today i tried withdrawing an amount of rupees 5000 from one of your micro atm's which is located in bapror(Punjab), The amount was debited from my a/c but the cash was not withdrawn.I would like you to look forward towards my complaint and solve it as soon as possible.
          a/c no-[protected]
          bank name-Punjab national bank
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            T
            Tùśhâr Kàthùrìâ
            from Delhi, Delhi
            Apr 13, 2018
            Resolved
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            Address: Rohtak, Haryana, 124001
            Website: WWW.axisbank.com

            As my previous card was blocked by the bank employe. And now i have been visited thrice in axis bank this previous month. And still the same result doesn't have access on my debit card.! I[censored] can't provide such simple banking services.! Then u can't provide me more services.! Seriously had a very bad experience with ur axis bank employes. Bank details are as follows branch code 2939. Ifc code-utib0002939
            May 17, 2018
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 16, 2018
            Axis Bank Customer Care's response
            Hi, sorry for the inconvenience. Could you share details on https://bit.ly/2ALZ1yi so we can help you out quickly? Thanks, Team Axis Bank.
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              G
              govind anand
              from Mumbai, Maharashtra
              Apr 13, 2018
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              Resolved

              balance deduct 4789.00 in my salary account

              Address: Pune, Maharashtra, 411014
              Website: www.axisbank.com

              Dear sir,

              I am regular customer of axis bank. My axis bank accout no is [protected] & mob no [protected]. I have one complain releted to my salary accout. I recived 16000 salary per month but first time axis bank deduct 4789 amout in my account. When i asking to customer care that why you deduct this amount they told me its a bounce charge. I can't understand how axis bank charged this amout because i have taken some personal...
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              K
              kinetic
              from Dhupgari, West Bengal
              Apr 13, 2018
              Resolved
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              Address: Kolkata, West Bengal
              Website: www.axisbank.co.in

              I am writing this with regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-xxx. I recently received a bill of amount rs.28500

              This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

              I can able to give 30% of my debts with 2 installment if agree to settle with this amount, more than 30% is not affordable for me in the present situation.

              I am ready to settle this as soon as i get the confirmation from your side.

              Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.
              Apr 18, 2018
              Complaint marked as Resolved 
              The Phone number of Axis Bank Agent is +91 8910811242.
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 16, 2018
              Axis Bank Customer Care's response
              Hi, request you to share your concerns on our phonebanking numbers on[protected]/[protected] and is operational 24 hours. Regards, Team Axis bank.
              Apr 18, 2018
              Updated by kinetic
              I try your customer care number but there is no option for credit car.
              further your Agent repeatedly call me for the payment clearance of entire amount.
              whenever i request for the settlement, you say that it is not possible as my account is running.
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                P
                pkarthik90
                from Bengaluru, Karnataka
                Apr 12, 2018
                Resolved
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                Address: Chennai, Tamil Nadu, 600119

                Hi

                I have submitted applcations twice in axis bank Srikakulam (Home) & Kandancavadi, Perungudi, Chennai (work)

                My home branch officials neither know what to do if standing instruction is activated on the account, as my account is showing a reason for non closing of the account is because a standing instruction is activated, but as of my knowledge there is no standing instruction i have activated on this account as i don't use this at all

                Both the branch Asst Managers & Managers were hopeless & i donno how they were recruited

                Please call me on [protected]/[protected] & do the needful ASAP
                May 26, 2018
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 16, 2018
                Axis Bank Customer Care's response
                Hi, request you to share your concerns on our phonebanking numbers on[protected]/[protected] and is operational 24 hours. Regards, Team Axis bank.
                Apr 16, 2018
                Updated by pkarthik90
                Your phone banking people were saying that
                Sir, we are sorry to inform that Bank Account Closure related Information is not Available
                Please contact your home branch

                I have all the possible ways & paying charges for unused account
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                  Z
                  Zaheersuf1
                  from Bengaluru, Karnataka
                  Apr 12, 2018
                  Resolved
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                  Address: 560091
                  Website: www.axisbank.com

                  Axis bank ac no :-[protected]
                  Name :-mohsin khan
                  Customer id :[protected]

                  Asap account not yet activated even after 5 months. I tied in almost every branch of axis bank in bangalore and no one could assist me regarding this. My account was opened on using adhaar based kyc asap account but the account information showed in the account after opening is all wrong and false its shoes my dob as 1900. After account opening i immediately transferred 1000 rs to the account.. It easily took the amount but when i tried to transfer it in many possible ways it couldn't debit from my account.. Axis bank is a fraud. When i visited branch they say your account is closed but even today i can open it through mobile app and the amount is reflecting as 1005/-. They say that amount will be sent to you by dd but my address is not atal updated in my information the the account.. Kindly note my complaint
                  May 27, 2018
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 12, 2018
                  Axis Bank Customer Care's response
                  Hi, we acknowledge your concern and will get back to you soon. Thank you for writing in. Regards, Team Axis Bank.
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                    J
                    John Bhaskar
                    from Delhi, Delhi
                    Apr 12, 2018
                    Resolved
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                    Resolved

                    I am holding account in axis bank, jp nagar branch - bangalore, i went to withdraw 3500 rs from yes bank atm ramamurthy nagar on 30th november 2017, atm lost power and i didn't get the amount but i got sms that my amount is deducted from my account, i raised two complaints with axis bank via toll free nubmer but they told me that amount is dispensed from atm and requested me to give a police complaint to check cctv footage, which i did and submitted the copy to axis bank branch manager tc palya main road, ramamurthy nagar.
                    Branch manager asked me to send an email to [protected]@rbi.org.in, but there is no single response from them, i tried to call them multiple times but no luck.

                    Axis bank complaint nubmers :
                    [protected]
                    [protected]

                    I request the bank to refund my amount.
                    May 17, 2018
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 12, 2018
                    Axis Bank Customer Care's response
                    Hi, as per our records the disputed transactions has been rejected by acquiring bank. Sorry for the trouble. Regards, Team Axis Bank.
                    Apr 12, 2018
                    Updated by John Bhaskar
                    Hi Support,

                    Okay...you mean I will not get the refund ?
                    Do they have any proof to reject my request ?
                    Could you please verify CCTV footage and let me know, please find police complaint attached to verify CCTV footage.

                    Thanks
                    John Bhaskar

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                      S
                      sourabh@123
                      from Panipat, Haryana
                      Apr 12, 2018
                      Resolved
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                      Address: Panipat, Haryana, 132103
                      Website: www.axisbank.com

                      Sir i hv applied for current ac on axis bank panipat gt road branch on 5 april 2018 .bank people told me that ac will be open on 3 days and i will recive check book with in a week but as u can see today us 12 but they even did not open my ac after 8 days they deducted money from my ac on 06.04.2018 kindly see attachment for proof.so kindly pay back my money with interst as my bussiness already sufferd bcoz of 8 days delay.i will open my ac in another bank kindly payback my money

                      Sourabh
                      [protected]
                      Jun 2, 2018
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 16, 2018
                      Axis Bank Customer Care's response
                      Hi, request you to share your concerns on our phonebanking numbers on[protected]/[protected] and is operational 24 hours. Regards, Team Axis bank.
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                        H
                        hemant dalwadi
                        from Rajkot, Gujarat
                        Apr 12, 2018
                        Resolved
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                        Resolved

                        home loan subsidy (clss)

                        Address: Vadodara, Gujarat, 390016

                        Hi team,

                        This regarding subsidy on my home loan. I have taken home loan of rs.15lakhs from axis bank 6 months ago. My home loan ac number phr[protected].

                        As per government rule i am eligible for credit linked subsidy (Clss). I have applied for the same at a time of applying for loan, i was asked to add my mother name as co-applicant. So i added my mother name as suggested.

                        Now yesterday i went...
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                        H
                        Hemantgowda
                        from Bengaluru, Karnataka
                        Apr 12, 2018
                        Resolved
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                        Resolved

                        Address: 560100

                        I am a corporation bank customer & tried to withdraw rs.8000/- from axis bank atm (Atm terminal id is secn67732) on 12th april '18 at 7: 30 am (Atm wdr[protected] at govind shetty palya bang :stan no : 824962), but the transaction was declined duo to power off, and the amount of rs.8, 000/- was deducted from my account

                        Please check and confirm

                        Thanks & regards
                        Hemanth
                        May 16, 2018
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 12, 2018
                        Axis Bank Customer Care's response
                        Hi, sorry for the trouble faced. We request you to check with Corporation Bank in this regard. Regards, Team Axis Bank.
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                          डब्लू मद्धेशिया दाढ़ी बाबा
                          from Lucknow, Uttar Pradesh
                          Apr 11, 2018
                          Resolved
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                          Resolved

                          Address: 274202
                          Website: [email protected]

                          Dear sir

                          I had tried to withdrawal an amount of rs.10000
                          From axis atm gauri bazar dist deoria 274202 (Up) on date
                          14/02/2018. But i didn't recieved
                          Any amount from atm & amount was deducted
                          From my account. I lodged a complain to cbi chariyaw khas kakwal gauri bazar deoria (Up) on date 14/03/2018
                          But the cbi bank employee lodge my complain
                          On march month & provided me a complaint no.2325851. I had visited the bank 7 to 8 times
                          Regarding above matter but my amount didn't
                          Re-credited yet

                          Branch's details
                          Bank : central bank of india
                          State : uttar pradesh
                          District : deoria
                          Branch : chariyawan khas
                          City : gauri bazar
                          Ifsc code : cbin0284379
                          Branch code : 284379 (Last 6 characters of the ifsc code)
                          Address : chariyawan khas, at kakwal chauraha, po gauribazar 274202, deoria, utter pradesh
                          Phone number : [protected]

                          Name saloni madhesia
                          Cbi chariyaw khas gauri bazar dist - deoria 274202 (Up)
                          A/c no - [protected]
                          Atm card no - #2614
                          Mob - [protected]
                          May 24, 2018
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 11, 2018
                          Axis Bank Customer Care's response
                          Hi, we request you to take up the matter with your account holding bank and they will assist you.Sorry for the trouble. Regards, Team Axis Bank.
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                            S
                            Singh devender
                            from Gurgaon, Haryana
                            Apr 11, 2018
                            Resolved
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                            Resolved

                            Address: 134202

                            Dear sir or mam my name is devender singh in a client of your bank today i visit your branch at 3:40pm to deposit cash. And that time shutter of your bank is half closed. When i ask permission that time guard was pushed me out and abuse and shouting on me even he trying to hit me. I want to now that is this your bank welcome style or this the way to treat your clients... I request to the bank management please take some action on it or i have to closed my all family members accounts form your bank. The bank address is khewat no 108, khatauni no. 154, khasra no. 9/20/2 (3-15), tehsil naraingarh, district. Ambala. Banaundi, 134202. Thank you
                            May 17, 2018
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 11, 2018
                            Axis Bank Customer Care's response
                            Hi, we are working on your concern with service reference number 40542934 and will get back to you within 48 working hours. Sorry for the trouble. Regards, Team Axis Bank.
                            Apr 11, 2018
                            Updated by Singh devender
                            Thank you . One more thing that guard trying to hit me with brick and he said that he will brok my legs if I complain about it to any one so you please tell me where I have to operate my accounts because this branch is vere risky for me . Thank you
                            Verified Support
                            Apr 16, 2018
                            Axis Bank Customer Care's response
                            Hi, As confirmed by the branch when you visited depots teh cash the counter as closed. The same was informed to you by the guard. Sorry for the trouble. Regards, Team Axis Bank.
                            Dear sir my account has been friz pls cheak this. I have all ready 4 years ur customers so why r u friz my account, ur bank why update my rong pan card & me 2 day axis bank call but not response
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                              Rdp1996
                              from Delhi, Delhi
                              Apr 11, 2018
                              Resolved
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                              Resolved

                              Address: Ahmedabad, Gujarat, 382755
                              Website: Axisbank

                              I open instant ac at viramgam dis-ahmedabad on[protected] but till now they not active my ac and not give me passbook name printed and also deposit 6000 rs when ac opened but till now i dont get any responses from bank and giving proper answer on call

                              Name - ishvarbhai ganeshbhai aal

                              Adress-bhalgam ta-dasada dis-surendranagar

                              Branch - viramgam
                              May 13, 2018
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 11, 2018
                              Axis Bank Customer Care's response
                              Hi, request you to elaborate your concerns look into the matter. Regards, Team Axis Bank.
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                                Thiru008
                                from Chennai, Tamil Nadu
                                Apr 11, 2018
                                Resolved
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                                Resolved

                                Address: 620017
                                Website: www.classmaker.com

                                I hav payed a sum of rupees 13000 in dollars to a website name www.classmaker.com
                                Dated on 8-12-17
                                The sight now says there is a dispute in payment with the bank
                                I need clarification regarding what was the dispute
                                And if the payment did not happen kindly refund the sum of 13000 to my credit account
                                My registered mail id
                                [protected]@rediffmail.com
                                My registered number
                                [protected]

                                Kindly get back to me
                                May 16, 2018
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 11, 2018
                                Axis Bank Customer Care's response
                                Hi, sorry for the inconvenience. Could you share details on https://bit.ly/2ALZ1yi so we can help you out quickly? Thanks, Team Axis Bank.
                                I am yet to receive Benetton Bag against above e-Voucher code.Please let me know the status of delivery.
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                                  adi009900
                                  from Bengaluru, Karnataka
                                  Apr 10, 2018
                                  Resolved
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                                  Resolved

                                  Address: 560062
                                  Website: Axis Bank

                                  Dear there,

                                  I will write in simple way, i been to one of branch of axis bank kormangala office. Regarding my enquiry of forex card, i thought it would be better go ask bank employee instead of calling customer care. But i was totally wrong customer care service is better than your employee who working there. As a customer i take token waiting for my turn i waited der for almost 35 minutes my number never showed up. Then i asked one of the employee she said you have to wait as only one person can give you information regarding forex card. Although 4 -5 counters are free no customer were there.

                                  I have one questions when you hire your employee why don't you give entire product knowledge, here one person will handling then it will be huge problem. This thing can be accepted in govt banks but being private bank if you do like this then sorry to say that customer like me will move to another bank who can provide us better and fast services.

                                  I never seen any bank who said only one employee will handle ur enquiries thats totally strange seriously...
                                  May 11, 2018
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Apr 02, 2018
                                  Ashik Rahuman's response
                                  need to close my vistara credit card because of more charges and false statements by the sales man
                                  Verified Support
                                  Apr 10, 2018
                                  Axis Bank Customer Care's response
                                  Hi, we regret the inconvenience caused to you in the referred matter. Please feel free to contact us in case of any assistance required on your account. Regards, Team Axis Bank.
                                  I had applied AXIS Bank Credit Card with reference no 10590491. And it declined by Axis Bank . Please give me reason for declined it because it hits my credit report. If you need any details kindly contact me on [protected]
                                  Hiii sir this is ashik I need to close my credit card because of the charges is high than I expected so kindly close my card
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                                    Pooja Rajpurohit
                                    from Ahmedabad, Gujarat
                                    Apr 10, 2018
                                    Resolved
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                                    Hello sir im getting calls from axis bank credit card collections office daily. Im paying the part payment every mnth on time but this month i am having my wedding and told the credit card collect person that i will be paying the next payment on 25 of april please grant me that much of days i will definatly pay the money but your collection person is using wrong and abusive words to mee other than that last month i told 1 of your collection person that in next mnth i will pay money after 24april and he told ok no problem now why these persons are calling agaun and again and using abusive langauge with me this is the ways to talk to a lady and when im saying that i will definatly pay the money but i want 15 days of time.
                                    May 25, 2018
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 10, 2018
                                    Axis Bank Customer Care's response
                                    Hi, we are here to help. Pls share us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
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