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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
Complaints 13009
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Axis Bank reviews & complaints page 361

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S
Sonal Madhani Sangani
from Vasai-Virar, Maharashtra
Mar 22, 2018
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Address: Gandhinagar, Gujarat, 382421

I am working at gandhinagar (Gujarat) sector 16 branch.in this branch there is no customer service. Customer is coming for complaint only. No infrastructure even. No pantry for lunch. We are spending more time in branch rather then home so atleast needed things must be there. Many of staff not providing customer service here and juz doing time pass. Not a single table is clean here.. Juz worst premise
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    G
    from Jamnagar, Gujarat
    Mar 22, 2018
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    Address: New Delhi, Delhi, 110018

    I submitted my cheque book request at (Vikas puri axis bank - new delhi-110018)
    2 weeks before its been 14 days and my cheque book not riecived. How this bank do this work. I m running my current account in axis bank how i manage my account after these things happen with me so sir/mam sorry for saying if this things happen every time with me i can not be here for many time. I have to transfer my account to another bank

    Name - mobile hub
    A/c no. [protected]
    Mob no. - [protected]
    Axis Bank customer support has been notified about the posted complaint.
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      A
      Anitha.y
      from Hyderabad, Telangana
      Mar 22, 2018
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      Address: Hyderabad, Andhra Pradesh

      Dear sir / madam,

      This is anita. Yenumula
      One assist relationship #3990357
      Mobile #[protected]

      My axis bank a/c no - [protected] has been debited by 1899.00/- for oneassist membership.
      I receive phone calls from this no - 91 [protected] regarding one assist service but i do not accept this service without my approval they deducted money from my account.
      So i contacted oneassist customer care couple of times in past few days and requested for cancellation of my membership.
      I am totally disappointed with this one assist

      Regards
      Anita. Yenumula
      Axis Bank customer support has been notified about the posted complaint.
      Mar 23, 2018
      Updated by Anitha.y
      Hlo Sir/Mam, no Response from your side...we are waiting for Response...
      can you please give me the Status...money will be the refunded or not...apart from that the main thing is we are not accepted that policy i mean we are not intrested to debit protection for one asisit service...but without my permission you are giving that policy to my account...so please cancel that policy AND REFUND MY MONEY...
      DEAR SIR,

      With Reference to the subject, I have applied AXIS NEO CREDIT CARD.And Physical Documents Collected your AXIS executive last 20 days back.And till to day application process or credit card not received.Please verify my neo credit card status.
      Ref.A/c no.[protected]
      Axis branch KPHB Branch In Kukatpally at Hyderabad

      with regard
      M.Srinivas Reddy
      Dear sir,

      with reference to the subject, i have applied the neo credit card and physical documents collected by hand axis executive but now credit card not reached.
      And application status not received to my mobile.And verify of application status.

      with regards
      M.Srinivas Reddy
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        A
        Anupama Rao
        from Honavar, Karnataka
        Mar 22, 2018
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        Address: Bangalore, Karnataka

        Hi,
        I have submitted my application and all other documents to open a salary account in your branch and later I have received the application number through SMS .

        Still my account is not yet activated,
        And I didn't find any web page of axis bank to get the status of my application.
        Please take proper action.
        Name-Puti Anupama

        Thanks
        Anupama
        Axis Bank customer support has been notified about the posted complaint.
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          P
          Pias Talukdar
          from Avinashi, Tamil Nadu
          Mar 22, 2018
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          Address: 600042

          I have done a imps transaction of rs 7000 on 12th march 2018. The first transaction got timed out when i checked my balance it was fine. I performed a second transaction it was successful, later when i check my balance was debited twice. When i calles bank they told me the first transaction amount of rs 7000 will be reversed to my account by 7 days. Now they are saying amount got credited to beneficary on 14th march 2018. I asked the beneficary as he confirmed there is no money he recieved on 14th march 2018. He only recieved one amount which was the second imps transcation done on 12th march 2018. Kindly get the amount credited back to my account or give me a solid written proof that money has been transfered to beneficary account with accurate details.
          Axis Bank customer support has been notified about the posted complaint.
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            N
            Neeraj0811
            from Delhi, Delhi
            Mar 22, 2018
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            Address: Bangalore, Karnataka, 560076
            Website: Axis Bank.com

            Now all the dues on my card are paid, i requested to surrender the credit card. Pls stop the services on my credit card immediately as i am not using in further and don't want to use in future also.

            Pls note ; if any autometic charged levied from now on, i will not be entitled to pay

            Customer id,[protected]
            Ph [protected]
            Axis Bank customer support has been notified about the posted complaint.
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              P
              pankaj04
              from Gurgaon, Haryana
              Mar 21, 2018
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              Address: Gurgaon, Haryana, 122001

              DEAR SIR/MADAM,

              I purchase a product from myntra on Oct 13 2017, and then i cancelled it.
              I got statement "TEMP CREDIT - ONE MOBIKWICK SYSTEM P LTD" of amount 1236.93 from side side (credit card) on Nov 30, 2017.

              All the amount was in my mobikwick wallet, but on Feb 05, 2018 2:12PM mobikwick refund this amount in my Bank Account/Card.

              On March, 2018 I got a new statement "REV OF TEMP CREDIT - ONE MOBIKWICK SYSTEM P LTD" of amount 1236.93 from bank side (credit card).

              Can you please help me why you reverse the refunded amount, and where is the refunded amount that mobikwick refund this amount in my Bank Account/Card ??

              MY card last 4 digits : 5402

              Please check the attachments (mobikwick) below...
              Axis Bank customer support has been notified about the posted complaint.
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                L
                Lenkon
                from Imphal, Manipur
                Mar 21, 2018
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                Address: Imphal East, Manipur, 795001

                Why is Axis bank charging so much for non-maintenance of balance? Even SBI have reduced their minimum maintenance balance to Rs 3000 (for Metro areas). Still Axis is asking a minimum balance of Rs 10, 000. If we do not maintained then they are charging every month over Rs 600 including taxes. Is this fair. Since we have opened the account in Axis, it is not so easy to move to other bank as well.

                I think the authority needs to look into this.
                Axis Bank customer support has been notified about the posted complaint.
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                  D
                  Darling.ko
                  from Mumbai, Maharashtra
                  Mar 21, 2018
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                  lien amount and charges on lien amount

                  Hi team,

                  Iam holding axis bank credit card since 4 years and iam not using it from past 1 year and they have sent my savings account into lien for 3 months and they have taken around 86000 rupees and they kept this amount in lien and they are charging me late payment charges and even though the have kept sufficient amount in lien. This happened with out intimation. When i called to customer they are very rude and not even...
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                  R
                  from Delhi, Delhi
                  Mar 21, 2018
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                  Address: New Delhi, Delhi, 110085

                  Axis bank issued me a credit card few months back but whenever going to use payment is decline...
                  Since following to axis customer care but all are making fake commitments... No solution yet...
                  I have talked the seniors but all are same as like their juniors,,, continuously talking in axis customer helpline but they don't have any record of my problems neither history of my talk.

                  What a 3rd class system with world class bank!!

                  Very worst service.

                  Plz don't trust to axis bank...

                  Thank you
                  Raj kumar
                  [protected]@gmail.com
                  Mob-[protected]
                  Axis Bank customer support has been notified about the posted complaint.
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                    9
                    9827753605
                    from Dhamtari, Chhattisgarh
                    Mar 20, 2018
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                    Address: Seoni, Madhya Pradesh, 480001
                    Website: [email protected]

                    Dear sir/madem
                    My self sunil soni i am not happy with u services .i apply persnal loan your bank Seoni (mp)480661 branch and your staff collect the my dacuments long time 23 days panding my case any time call and any time visit your bank but not response your staff replye answer sir tomarrow evning come your appruval but till time not come my persnal lone appruval please provide my loan appruval i request ...

                    Thanks & Regard
                    Sunil soni
                    [protected]
                    Axis Bank customer support has been notified about the posted complaint.
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                      P
                      Papai Sinha
                      from Chennai, Tamil Nadu
                      Mar 20, 2018
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                      Address: Howrah, West Bengal, 711227
                      Website: www.axisbank.com/retail/cards/credit-card

                      I have received my Axis Bank Credit Card Statement with Fraud Transaction, which I had never transaction on 26/02/2018 against FLIPKART INTERNET PVT LTD. BANGALORE for Books & Stationary.

                      I have also communicated with Axis Bank customer care regarding on the same, but they did not response me in the proper way.

                      So, I would request to you please look into this matter & solve it as soon as possible.
                      Axis Bank customer support has been notified about the posted complaint.
                      Dear Sir/Madam,
                      My account has been freezed for not paying credit card bill but now I have cleared all the debts and I don’t have any bill unpaid. So request to unfreeze my account. The account details are:
                      Account no.: [protected]
                      Branch: Hospet Branch

                      Regards,
                      Rahul-[protected]
                      I received a call from axis bank correspondent regarding welcome of my new account. Call received from this number +[protected].
                      The guy was rude and held call in between and did not even bother to call back. Pathetic first time experience with the bank!
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                        R
                        Reddy Reddappa
                        from Mangalore, Karnataka
                        Mar 20, 2018
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                        payment debited from account but not credited in payee account

                        Address: Bangalore, Karnataka, 563100

                        Dear sir/madam

                        I am reddappa k n a salary account holder in axis bank hsr l/0 branch, bangalore, having my account number as [protected]. On 05th of december 2017 i have transferred rs 12, 005.00/- to my friend muniraja. K saving account in pragathi krishna gramin bank, ifsc code:cnrb000pgb1 having account number[protected]. But till date he has not received the.
                        When i check in my account statement, found amount has...
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                        D
                        Dalip Kumar Dalip
                        from Mahendragarh, Haryana
                        Mar 20, 2018
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                        Sir,
                        More time request and repeated complaints by me neither any action taken by axis bank backing team against amount credited in my account (Sbi) nor any reply given by backing team of axis bank upi against credited in beneficiary account (Sbi)

                        Whereas, an amounting to rs 3500/- has been debited from my sbi account since 31 jan 2018. Bank statement and screenshot of query are also enclosed herewith for your ready ref.

                        An early action is requested please.

                        Thanking you... Dalip kumar
                        Axis Bank customer support has been notified about the posted complaint.
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                          S
                          santosh.rism
                          from Bengaluru, Karnataka
                          Mar 19, 2018
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka, 560003

                          Hi,

                          I have tried to withdraw 10000 rs using axis bank atm from my kotak account. Atm showed the successful completed message in the screen and amount was debited from bank but amount was not opened from machine and provided from atm machine.

                          Please help.

                          Cash withdrawal of Rs.10000 at APCN36309 ATM on[protected]:35:04

                          Kotak Account no : [protected]
                          Apr 5, 2020
                          Complaint marked as Resolved 
                          My parent bank helped to refund the money back and it took 21 working as days.
                          Axis Bank customer support has been notified about the posted complaint.
                          Mar 19, 2018
                          sathish071632's response
                          I need my money back
                          I am paid my credit card Rs.22615 payment through sbi bill desk from axis Bank net banking. The amount was debited my account but not credit in to my card. Where is my amount. It happened many time in axis Bank. Whenever I purchased or paid something. Very poor network.
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                            Y
                            yprajput5
                            from Thiruvananthapuram, Kerala
                            Mar 19, 2018
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                            Address: 560066

                            Hi team,

                            Please note that, i have append my asap a/c *8451 with axis bank dated on 11/03/2018 in to jaya nagar 5th block. And transferred rs. 1000 from my another axis bank a/c.

                            Now when i am planning to transfer this amount in to sip a/c or some another account. It seems my account have not been activated.

                            When i visit to nearest axis bank branch it seems a/c have been closed by system error.

                            Now could you please advise how i can activate my a/c. If not then please advise the the exact reason of closing my asap account.

                            Thanks,
                            Yogesh
                            +91 [protected]
                            Axis Bank customer support has been notified about the posted complaint.
                            Mar 19, 2018
                            Updated by yprajput5
                            Note that Last 4 digit of My account number are ASAP A/c ***8151
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                              N
                              nsnprasad
                              from Hiranagar, Jammu and Kashmir
                              Mar 19, 2018
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                              I am nsn prasad, an advocate. I have received a massage about one hour ago that my credit card [protected] was used for a transaction of rs 5542.20 today at microsoft office. The card is with me. I have not made any online transaction. I didn't receive any one line pass word. I have blocked my card to prevent any misuse. Please enquire and don't demand for payment of the amount.
                              Nsn prasad
                              Axis Bank customer support has been notified about the posted complaint.
                              Mar 14, 2018
                              [email protected]'s response
                              staff is not properly trained to attend customers.
                              Staff is not properly trained to attend customers.
                              Customer I'd forgot
                              Why are you robbing rs 500month constantly without notification. Why are you taking costumers as granted.

                              I need my total amount to be refunded which is debited towards consolidated charges.

                              Also let me know how much you have robbed from my account.
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                                M
                                Mangesh89
                                from Surat, Gujarat
                                Mar 19, 2018
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                                Address: Pune, Maharashtra, 411061
                                Website: www.axisbank.com

                                Hi,

                                I have made 2 cash withdrawal dated on 3rd March 2018 of amount 8000 each (Total 16000) transactions using axis bank debit card at state bank of india ATM, which are failed showing transaction timeout error and i did not get cash. Regarding this I have registered a complaint with axis bank on same day. On 12 Mar onwards ATM reversal transactions are showing on bank statement but amount not get added to my main balance till date.
                                As per RBI rules amount should get refunded within 7 working days. Now 10 days are completed but still I did not get refund.
                                I have registered complaints with axis bank many times, every time your support executive tell that the previously registered complaint is not correct & registers a new complaint.
                                Please find below complaint numbers ...
                                [protected]
                                3969859
                                [protected]

                                Please check first 2 of the above are closed. If i did not get refund, then how they close my complaint?
                                The same problem i have faced with Dena bank 6 months ago, but i have get refund within 3 working days.
                                Is the process is very slow with axis bank? Due to this i am lot more financial problems.

                                Very bad customer service i have seen ever.
                                Please do the needful.

                                Thanks & Regards,
                                Mangesh Shingote
                                (Mob : [protected])
                                Axis Bank customer support has been notified about the posted complaint.
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                                  M
                                  ms183823
                                  from Allahabad, Uttar Pradesh
                                  Mar 19, 2018
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                                  Address: Kanpur, Uttar Pradesh

                                  Dear sir,
                                  This is to inform you that i opened an account asap through online account no. - [protected], and deposited rs 500 in it. After that i was informed to complete the kyc at nearest branch.

                                  When i reached to the axis bank branch at kanpur city, bank representative informed me that the account is closed due to internal technical problem.

                                  Please refund the rs 500 through demand draft, due to closure of asap account as early as possible.

                                  I will be highly grateful to you.

                                  Regards,
                                  Manmohan singh
                                  H. No. 3/308,
                                  Near - kpy jansahyogi inter college
                                  Avas vikas hanspuram
                                  Naubasta kanpur - 208021
                                  Mo. : [protected], [protected]
                                  Email. : [protected]@gmail.com
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Hi
                                  I have been charged Consolidated charges for my account of Rs 3500 + GST of 630 on 10th March 18 without my contest. Its say reason as cash deposit but i haven't been informed on the same.
                                  please help me with the same.
                                  Hi
                                  I have been charged Consolidated charges for my account of Rs 3500 + GST of 630 on 10th March 18 without my contest. Its say reason as cash deposit but i haven't been informed on the same.
                                  please help me with the same.
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                                    D
                                    Dev#123
                                    from Noida, Uttar Pradesh
                                    Mar 18, 2018
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                                    Address: 110024
                                    Website: Axisbank.com

                                    Dear sir and mam pls take urgent action for branch head his abusing all axis staff and out source of glms employees his unrespectabele branch head his name is ashish sharma lajpat nagar 2 branch his very bad bh if you not any take action than i will take help police otherwise i will take any action for his person kindly help as his dvp lable branch head
                                    Axis Bank customer support has been notified about the posted complaint.
                                    There was credit card fraud of 4100 happened in Nov 2015.I have completed all the process for reclaim but even after 3 years there is no action taken by bank.Finally I have decided to go to consumer Court for the same.I couriered claim form to Banks Mumbai branch but still no reply.
                                    I made a transaction where the bank details went wrong.while doing transaction it also showed that within 2 days if the details are wrong money will be remitted back.still now no response is there, but my money have been gone
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