| Address: 411021 |
| Website: www.axisbank.com |
Your bank should be rated below the cooperative banks or pathpedi sansthan absolute horrible services, forgetful and irresponsible employees.
To open a basic savings account (Whether nre or resident) it takes anywhere between 2 years to 5 years, despite giving all the money and completing the formailities 10 times and everytime the requirements change - awesome!!! Absolutely frustrating.
The locker charges are charged in advance and then excuse is given that the locker cannot be used as it is stuck, i couldnt use my locker for year!!! Despite of paying the yearly rent in advance for a large locker???
I ordered for cheque book, the courier guy came home when i was not at home, i gave him the instructions to return to the local branch of axis and i will collect it from there, he delivered to my building watchman!! What???
I had no outstsnding in my credit card yet it showed pending for such a long time that it affected my cibil rating???
The above is just a snapshot of problems there are more... Absolute horrible experience.
I am 10+ year old customer with axis main branch pune and suffered for that many years!!!.
Absolute pathetic relationship banking!! Only in front of customers they will talk politely and put up a good show otherwise they will do nothing at all and we have to constantly follow up still the excuses like i forgot, i changed my cell, i thought the other dept would do it, requirements have changed, policies have changed etc... Will be given and no work will be done.
Axis Bank customer support has been notified about the posted complaint.
My account has been freezed for not paying credit card bill but now I have cleared all the debts and I don’t have any bill unpaid. So request to unfreeze my account. The account details are:
Account no.: [protected]
Branch: Hospet Branch
Regards,
Rahul-[protected]