Axis Bank Complaints & Reviews

The below transaction detail is self explanatory. I did a domestic money transfer thru net banking for rs 25000. The transaction detail is as under :
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Transaction details
Reference id
[protected]
Frequency type
One time
Transaction type
Domestic transfers
Transaction tag
Fundstransfer
Transaction date
15 mar '18
Payee name
Biju
Payee type
Personal payees
Transaction amount:
Rs25, 000.00
Charge amount:
Rs0.00
Total amount:
Rs25, 000.00
Remarks
Treatment fee
Status
Under processing
Status description
Transaction under processing
Ifsc code
Dcbl0000087
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On 15th march, this was done and till today, status is showing "under process".

My beneficiary received the money at the time of need.
Neither this transaction was made cancelled, nor my account is debited (Nor the concerned account is credited).

Untill the bank gives confirmation for the cancellation of this transaction, i am unable to send money again as it might lead to 'double transfer of money'.

This is the 9th day, i am inquiring with phone banking people every day (They gave me two reference number[protected],[protected] & they are everyday by-passing the query be giving useless apology statements without any action whatsoever.

One of their mail i attached for reference :
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Dear sir/madam,

I apologize for the delay in resolving to your query.

I understand it is a concern regarding neft transaction of rs 25000.00 processed on 15/03/2018.

I have initiated the request for your query with reference number 39866874 and the same will be resolved within 01 working days.

In case you have any other queries you can visit us at www.axisbank.com/support or call us (Chargeable as per local call rates) on[protected] or[protected].
Have you linked your aadhaar number with your bank account? If not, please do so for seamless banking. This is a mandatory requirement as per the directive from rbi. To know how to link, click here

Best regards,
Nrusingha charan nayak
Customer support
Axis bank
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Strict action to take against them & also i need to be reimbursed with the repair charge for my wastage of time & my harassment

Regards
Somnath dasgupta.

Just received my privilege credit card a few weeks ago. I am trying it set up initial few things through the app. It first asks me to authenticate the card details and nothings works whenever i input. There is no response from customer care either. This is weird that even if people want to do things on their own through internet banking/ app, bank is not supporting them and asking them to depend on phone/ branch banking. Contact e-mail id on their own website is either unavailable or wrong. Why should someone pay rs. 1500 for such credit card with almost no benefits + worst service?

My sb account no is [protected] in axis bank. I have not taken any loan nor there is any emi. I have observed that in the month of feb 18 bank has deducted rs250/- as consolidated charges from my account stating that st bounce charges loan, emi where there is no such dealing with bank..
More over i have also observed that in this ajmer branch local cheque clearing is taking almost 4/5 days.in the month of jan18, i deposited a cheque on 9th jan18, which was and i got credit in account on 16th jan 16. It can be checked from branch records.

I applied for axis bank buzz credit card, bank offering me for add on credit card to me as father name.

For bank requirement executive come at home for collecting document and form fill up

After 15 days i received both credit card, in credit card my name is correct and my father name come wrong actually should be name is kurjibhai pandav
But come name in credit card is kurjiben pandav gender change.

This big mistake bank executive insulting customer

I called bank exticutive for rectify this but she told me use as it is either come at branch and application for same. If i have to go branch why bank executive collecting document from home?

Very poor service toward costmer

My register mobile number is [protected]

Contact : [protected]@gmail.com, [protected]

I am working at gandhinagar (Gujarat) sector 16 branch.in this branch there is no customer service. Customer is coming for complaint only. No infrastructure even. No pantry for lunch. We are spending more time in branch rather then home so atleast needed things must be there. Many of staff not providing customer service here and juz doing time pass. Not a single table is clean here.. Juz worst premise

I submitted my cheque book request at (Vikas puri axis bank - new delhi-110018)
2 weeks before its been 14 days and my cheque book not riecived. How this bank do this work. I m running my current account in axis bank how i manage my account after these things happen with me so sir/mam sorry for saying if this things happen every time with me i can not be here for many time. I have to transfer my account to another bank

Name - mobile hub
A/c no. [protected]
Mob no. - [protected]

Dear sir / madam,

This is anita. Yenumula
One assist relationship #3990357
Mobile #[protected]

My axis bank a/c no - [protected] has been debited by 1899.00/- for oneassist membership.
I receive phone calls from this no - 91 [protected] regarding one assist service but i do not accept this service without my approval they deducted money from my account.
So i contacted oneassist customer care couple of times in past few days and requested for cancellation of my membership.
I am totally disappointed with this one assist

Regards
Anita. Yenumula

Hi,
I have submitted my application and all other documents to open a salary account in your branch and later I have received the application number through SMS .

Still my account is not yet activated,
And I didn't find any web page of axis bank to get the status of my application.
Please take proper action.
Name-Puti Anupama

Thanks
Anupama

I have done a imps transaction of rs 7000 on 12th march 2018. The first transaction got timed out when i checked my balance it was fine. I performed a second transaction it was successful, later when i check my balance was debited twice. When i calles bank they told me the first transaction amount of rs 7000 will be reversed to my account by 7 days. Now they are saying amount got credited to beneficary on 14th march 2018. I asked the beneficary as he confirmed there is no money he recieved on 14th march 2018. He only recieved one amount which was the second imps transcation done on 12th march 2018. Kindly get the amount credited back to my account or give me a solid written proof that money has been transfered to beneficary account with accurate details.

Now all the dues on my card are paid, i requested to surrender the credit card. Pls stop the services on my credit card immediately as i am not using in further and don't want to use in future also.

Pls note ; if any autometic charged levied from now on, i will not be entitled to pay

Customer id,[protected]
Ph [protected]

DEAR SIR/MADAM,

I purchase a product from myntra on Oct 13 2017, and then i cancelled it.
I got statement "TEMP CREDIT - ONE MOBIKWICK SYSTEM P LTD" of amount 1236.93 from side side (credit card) on Nov 30, 2017.

All the amount was in my mobikwick wallet, but on Feb 05, 2018 2:12PM mobikwick refund this amount in my Bank Account/Card.

On March, 2018 I got a new statement "REV OF TEMP CREDIT - ONE MOBIKWICK SYSTEM P LTD" of amount 1236.93 from bank side (credit card).

Can you please help me why you reverse the refunded amount, and where is the refunded amount that mobikwick refund this amount in my Bank Account/Card ??

MY card last 4 digits : 5402

Please check the attachments (mobikwick) below...

Why is Axis bank charging so much for non-maintenance of balance? Even SBI have reduced their minimum maintenance balance to Rs 3000 (for Metro areas). Still Axis is asking a minimum balance of Rs 10, 000. If we do not maintained then they are charging every month over Rs 600 including taxes. Is this fair. Since we have opened the account in Axis, it is not so easy to move to other bank as well.

I think the authority needs to look into this.

Hi team,

Iam holding axis bank credit card since 4 years and iam not using it from past 1 year and they have sent my savings account into lien for 3 months and they have taken around 86000 rupees and they kept this amount in lien and they are charging me late payment charges and even though the have kept sufficient amount in lien. This happened with out intimation. When i called to customer they are very rude and not even...

Axis bank issued me a credit card few months back but whenever going to use payment is decline...
Since following to axis customer care but all are making fake commitments... No solution yet...
I have talked the seniors but all are same as like their juniors,,, continuously talking in axis customer helpline but they don't have any record of my problems neither history of my talk.

What a 3rd class system with world class bank!!

Very worst service.

Plz don't trust to axis bank...

Thank you
Raj kumar
[protected]@gmail.com
Mob-[protected]

Dear sir/madem
My self sunil soni i am not happy with u services .i apply persnal loan your bank Seoni (mp)480661 branch and your staff collect the my dacuments long time 23 days panding my case any time call and any time visit your bank but not response your staff replye answer sir tomarrow evning come your appruval but till time not come my persnal lone appruval please provide my loan appruval i request ...

Thanks & Regard
Sunil soni
[protected]

I have received my Axis Bank Credit Card Statement with Fraud Transaction, which I had never transaction on 26/02/2018 against FLIPKART INTERNET PVT LTD. BANGALORE for Books & Stationary.

I have also communicated with Axis Bank customer care regarding on the same, but they did not response me in the proper way.

So, I would request to you please look into this matter & solve it as soon as possible.

Dear sir/madam

I am reddappa k n a salary account holder in axis bank hsr l/0 branch, bangalore, having my account number as [protected]. On 05th of december 2017 i have transferred rs 12, 005.00/- to my friend muniraja. K saving account in pragathi krishna gramin bank, ifsc code:cnrb000pgb1 having account number[protected]. But till date he has not received the.
When i check in my account statement, found amount has...

Sir,
More time request and repeated complaints by me neither any action taken by axis bank backing team against amount credited in my account (Sbi) nor any reply given by backing team of axis bank upi against credited in beneficiary account (Sbi)

Whereas, an amounting to rs 3500/- has been debited from my sbi account since 31 jan 2018. Bank statement and screenshot of query are also enclosed herewith for your ready ref.

An early action is requested please.

Thanking you... Dalip kumar

Hi,

I have tried to withdraw 10000 rs using axis bank atm from my kotak account. Atm showed the successful completed message in the screen and amount was debited from bank but amount was not opened from machine and provided from atm machine.

Please help.

Cash withdrawal of Rs.10000 at APCN36309 ATM on[protected]:35:04

Kotak Account no : [protected]

Hi team,

Please note that, i have append my asap a/c *8451 with axis bank dated on 11/03/2018 in to jaya nagar 5th block. And transferred rs. 1000 from my another axis bank a/c.

Now when i am planning to transfer this amount in to sip a/c or some another account. It seems my account have not been activated.

When i visit to nearest axis bank branch it seems a/c have been closed by system error.

Now could you please advise how i can activate my a/c. If not then please advise the the exact reason of closing my asap account.

Thanks,
Yogesh
+91 [protected]