Axis Bank Complaints & Reviews

I am nsn prasad, an advocate. I have received a massage about one hour ago that my credit card [protected] was used for a transaction of rs 5542.20 today at microsoft office. The card is with me. I have not made any online transaction. I didn't receive any one line pass word. I have blocked my card to prevent any misuse. Please enquire and don't demand for payment of the amount.
Nsn prasad

Hi,

I have made 2 cash withdrawal dated on 3rd March 2018 of amount 8000 each (Total 16000) transactions using axis bank debit card at state bank of india ATM, which are failed showing transaction timeout error and i did not get cash. Regarding this I have registered a complaint with axis bank on same day. On 12 Mar onwards ATM reversal transactions are showing on bank statement but amount not get added to my main balance till date.
As per RBI rules amount should get refunded within 7 working days. Now 10 days are completed but still I did not get refund.
I have registered complaints with axis bank many times, every time your support executive tell that the previously registered complaint is not correct & registers a new complaint.
Please find below complaint numbers ...
[protected]
3969859
[protected]

Please check first 2 of the above are closed. If i did not get refund, then how they close my complaint?
The same problem i have faced with Dena bank 6 months ago, but i have get refund within 3 working days.
Is the process is very slow with axis bank? Due to this i am lot more financial problems.

Very bad customer service i have seen ever.
Please do the needful.

Thanks & Regards,
Mangesh Shingote
(Mob : [protected])

Dear sir,
This is to inform you that i opened an account asap through online account no. - [protected], and deposited rs 500 in it. After that i was informed to complete the kyc at nearest branch.

When i reached to the axis bank branch at kanpur city, bank representative informed me that the account is closed due to internal technical problem.

Please refund the rs 500 through demand draft, due to closure of asap account as early as possible.

I will be highly grateful to you.

Regards,
Manmohan singh
H. No. 3/308,
Near - kpy jansahyogi inter college
Avas vikas hanspuram
Naubasta kanpur - 208021
Mo. : [protected], [protected]
Email. : [protected]@gmail.com

Dear sir and mam pls take urgent action for branch head his abusing all axis staff and out source of glms employees his unrespectabele branch head his name is ashish sharma lajpat nagar 2 branch his very bad bh if you not any take action than i will take help police otherwise i will take any action for his person kindly help as his dvp lable branch head

Hello,

Here i am mentioning the fraud activity and cheap way making money of axis bank. I got charged for 500 rs for maximum use of credit card in the date of 14 the march. I also made payment in 17 the march and the bill was generated in the date of march 12 th. Why you charged and how can i know i used maximum amount. Please check once and refund this is also posted the screen shot in axis bank facebook page and insta also. So please say or there. We can know the public comment too. Mycard number is [protected] and my name is shiju ms

Regards

Shiju ms

Hi

I submitted an ipo application on axis bank for hal on 16th march at 10am for a bid of 12 shares. The application status is coming in axis bank as the application is accepted but when i try to check the status of the application on bse status check website it is not returning any records against the application no and the pan no. Has axis bank sent the application to the bse website. When it is showing accepted at axis bank ipo enquiry why in bse it is not returning any records against the application no.? If i get a reply from axis bank i will provide the details.

Dear sir / madam,

This is anitha yenumula
One assist relationship
Mobile #[protected]

My axis bank a/c no - [protected] has been debited by 1899.00/- for oneassist membership.
I receive phone calls from this no - 91 [protected] regarding one assist service but i do not accept this service without my approval they deducted money from my account.
So i contacted oneassist customer care couple of times in past hours and requested for cancellation of my membership.
I am totally disappointed with this one assist

Regards
Yenumula anita

M[protected]
Email-y. [protected]@gmail.com

Sir,

   we are m/s albert medicals bearing account no" [protected] and ifsc code utib0000209 and our swiping machine is not working for the past 10 days and we have been regularly lodging complaints but no response was there.

   hence we kindly request you to do the needful to ensure uninterrupted service to the public.

                   thank you

Axisbank is the worst ever bank i have seen.. It is extemely frustrating to use their netbanking.. I had to convert my nre account to domestic account. They said its not possible.. I tried updating my us mobile number to india number.. Again its not possible.. Update aadhar card number.. I am not seeing any option in my netbanking.. When i visited the nearest bank they said i need to fill a form to get phone number updated.. When i filled the form they said my signature is not matching.. They said i have to get an affidavit signed by notary public in a stamp paper.. They did not even help me to update my aadhar number.. I was so frustrated that i asked them how to close my bank account.. They said i need to get my signature changed. Their phone banking number is not toll free and you have to spend a lot on call charges. Now i cant do anything with my account. Dont open any account with axis bank.. They have the worst customer service

Hi axis bank,

I am having salary account with you since almost 3.5 years.
Since last 2 months some amount is getting locked into lien amount.
I tried to call customer care but as usual they out my call on hold and then got disconnected.
Even i visited my branch and after long investigation they were unable to answer actual answer of lien amount.
What really i can do now?

I think next step is to make complaint in rbi and consumer court.
Replace your [censored] employee or atleast train them how to assist your customer.

No mail response... No resolution over call... No resolution on branch visit...

Great going...

Your bank should be rated below the cooperative banks or pathpedi sansthan absolute horrible services, forgetful and irresponsible employees.
To open a basic savings account (Whether nre or resident) it takes anywhere between 2 years to 5 years, despite giving all the money and completing the formailities 10 times and everytime the requirements change - awesome!!! Absolutely frustrating.
The locker charges are charged in advance and then excuse is given that the locker cannot be used as it is stuck, i couldnt use my locker for year!!! Despite of paying the yearly rent in advance for a large locker???
I ordered for cheque book, the courier guy came home when i was not at home, i gave him the instructions to return to the local branch of axis and i will collect it from there, he delivered to my building watchman!! What???
I had no outstsnding in my credit card yet it showed pending for such a long time that it affected my cibil rating???
The above is just a snapshot of problems there are more... Absolute horrible experience.
I am 10+ year old customer with axis main branch pune and suffered for that many years!!!.
Absolute pathetic relationship banking!! Only in front of customers they will talk politely and put up a good show otherwise they will do nothing at all and we have to constantly follow up still the excuses like i forgot, i changed my cell, i thought the other dept would do it, requirements have changed, policies have changed etc... Will be given and no work will be done.

I had a due of 23k and minimum due of 2.7k. To pay the bill i have transferred the amount 23k to my account. They took 2.7k without any notice. Also i had to pay 23k additionally. This made me pay 23k +2.7k. This is really #. I just want to cancel my card. And close my axis bank account.
These people also charge penalty of 300 for this and additional gst for the money they steal from us. This banking system is a complete #. They charge us for all the stupidity they do.

Dear sir,

Axis bank issued personal loan to me it is disbursed on 9th mar 2018 & also on same date it is reflecting as lien amount i have discussed with customer care regarding this & they told to me talk with loan department also i have discussed the matter with loan department & they are unable to support me accordingly.

Thanks & regards,
Bhaskar fasle.
Cell-[protected].

As i recived a call through axis bank that i am having pre approved personal loan at that time i asked about reaction they told me in pre approved there was no option for rejaction but it has recected even i call on toll free no [protected] 3 time today they wore not writen my complain there for i request kindly give me a proper solution or i will go for legal
Attc some call record

Abhinav jha
[protected]
[protected]

My self roushan kumar srivastava. I m not happy with you services. My company open the salary account in your bank. Your staff comes in our office and collect the documents. Bank call me and says collect your kit. But i m saying name printed in my cards avilable me. Our staff saying our account actived and your card will be dispacted by mumbai branch in 22 feb. But approx comes in one month not provide my account number and my atm cards. Today i m visting the branch and hand over me instant kit and saying your account open will be a 3 working days. My question is why not provided my printed cards and account number in one months. Not good sign for your branches. Axis bank is a big name of banking sector.
So kindly request please solve my problem urgent basis.
Please cont
Mob - [protected]
Email - [protected]@rediffmail.com

Dear sir

On 28/02/2018. From muthoot finance atm in lahoti chowk bikaner rajasthan. I use my atm card for withdrawal rs 500/-but i not receive the money from atm. But i compliant to muthoot finance and same to axis bank, but till date i have not received at all. My account details is mentioned given below
Jithin m j
A/c no - [protected]
Debit card no-[protected] (Visa)
Mob [protected], [protected]

Kindly do the needful

Regards
Jithin m j
[protected]

Team, please note that today i received sms stating that there will bouncing charges inr 707 o loan ac ending with 342558. And the amount will be debited from ac ending with 500805 after 2 days.

Note: i do not have any account (Savings, loan or any other account) with axis bank.

Please check your system if sms message was sent to correct recipient.
Contact on my cell if any further details are required. I dont want to see any surpirses if anyone else has opened any account using my credentials or documents.

Thanks & regards,
Richard
[protected]

Dear sir, this mohankiran balla. Working in drreddys labs, i have a account in your bank since 2009, last month january 2018 two frude transaction done in my savings and credit card immediately raise the complaint to customers care and also nearest bank frist one credit card 03/01/2018 3:00 am 10000/- and second one is 05/01/2018 17:30 20000/- in savings account, on two complaint given to axis bank vizianagaram on 08/01/2018 but upto now i not getting my amount in account, this is my account no [protected], and this is my mobile no [protected], [protected], please resolve my problems and issues as early as possible upto 60 days completed, thanking you sir.

Hi team,

Please close my account as i was not willing to open my account and branch opened along with my salary account un-informed.

Name : madhu
Dp id: 13027500
Client id : [protected]
Axis direct account number : 1557083
Axis bank customer id:[protected]
Registered mobile number : 9066xxxx74
Registered email: [protected]@gmail.com
Holdings/dues: none/none

Dear Sir/Madam
Axis bank credit card department people are directly insulting me on my financial problem. I request there team member to give me some time so I can manage and pay the amount but still Mr. Satya is calling and abusing me. Mr Satya Mobile Number: [protected]
I am facing major financial problems. I am only the person in my house to earn we are 7 people at home. My 2 sister are handicap they are suffering from night blindness, . My mother is heart patient. My income is only 15000 per month from last 3 month I had not received my salary.
I kindly request you'll to help me.
Thanking You