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Axis Bank Complaints & Reviews

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Updated: Apr 16, 2026
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Axis Bank reviews & complaints page 370

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O
Om Maithani
from Delhi, Delhi
Feb 14, 2018
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threat calls from axis bank

Address: 201304

Hi axis bank,
My name is om prakash maithani and my loan account number is-ppr[protected]. I was paying my loan installment in regular basis since i have borrowed loan from your bank in 2016, somehow i did not pay some installments in the mid of 2017, one day i received a call from your noida branch collection's team for paying due installments and i paid all my six pending installments in november2017 and also started to pay installment...
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DEvillll
from Ahmedabad, Gujarat
Feb 13, 2018
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Address: 411026
Website: axisbank .com

Respected sir

    myself pranav pradip gandhiÂ

Today at morning i was depositing rs 45, 500 in my personal account number i. E [protected] Â at axis bank atm indrayaninagar bhosari pune 411026.

(Ifsc code : utib0002490)

 after entering the money in the machine counting voice was audible to me but machine showed the message atm services unavailable and the money deposited was not credited in my account. Money was needed urgently as it is used for daily business. So please credit money in my account as soon as possible..
Please refund asap
Axis Bank customer support has been notified about the posted complaint.
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    Siddharth Saini
    from Hoshiarpur, Punjab
    Feb 13, 2018
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    Address: Rupnagar, Punjab, 144401
    Website: Axis bank

    Dear concern
    I m holding 2 account in ur bank under my register no[protected] i got unexpected call from no [protected] the person is saying he is speaking from. Axis bank first he ask about my experience then he tell he will activate some plan and money will be deducted from my account and cut the phone i tried lot to call back but it is showing incorrect no i don't want any service and no money should be deducted from my account
    Mar 16, 2018
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 13, 2018
    Axis Bank Customer Care's response
    Hi Siddharth,

    Sorry for the trouble. Please call us on our phone banking number:[protected]/[protected] for us to assist you.
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      @yadav
      from Delhi, Delhi
      Feb 13, 2018
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      Address: Varanasi, Uttar Pradesh, 221105
      Website: [email protected]

      सेवा में,
      श्रीमान महोदय में मीना देवी में असिक्स बैंक को कार्ड नंबर xxxxxxxxxxxx7205 की उपभोग्ता हु में दिनांक 17.12.2017 को मेने 16000 Rs. एटीएम कार्ड के द्वारा निकाला जिसमे से 10000 Rs. निकला बाकी पैसा नहीं निकला और पुनः मेने 2000 Rs. निकाला जिसमे से कोई रकम नहीं निकला और मेरे खाते से पूरा पैसा काट लिया गया जिसके बारे में मेने बैंक को सूचित किया और उसका शिकायत नंबर 36937752 हे 18.12.2017 को किया था जिसका बैंक के द्वारा अभी तक कोई समाधान नहीं किया गया .
      अत श्रीमान जी से निवेदन हे कि इस विषय पर धयान दिया जाए
      मेरा मोबाइल नंबर [protected]
      Axis Bank customer support has been notified about the posted complaint.
      Feb 13, 2018
      Updated by @yadav
      श्रीमान महोदय में मीना देवी में असिक्स बैंक को कार्ड नंबर xxxxxxxxxxxx7205 की उपभोग्ता हु में दिनांक 17.12.2017 को मेने 16000 Rs. एटीएम कार्ड के द्वारा निकाला जिसमे से 10000 Rs. निकला बाकी पैसा नहीं निकला और पुनः मेने 2000 Rs. निकाला जिसमे से कोई रकम नहीं निकला और मेरे खाते से पूरा पैसा काट लिया गया जिसके बारे में मेने बैंक को सूचित किया और उसका शिकायत नंबर 36937752 हे 18.12.2017 को किया था जिसका बैंक के द्वारा अभी तक कोई समाधान नहीं किया गया .
      अत श्रीमान जी से निवेदन हे कि इस विषय पर धयान दिया जाए
      मेरा मोबाइल नंबर [protected]
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        S
        Sovi123
        from Mumbai, Maharashtra
        Feb 12, 2018
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        Address: Osmanabad, Maharashtra, 413501

        Hi.
        My axis bank saving account has not yet been activated and is frozen.
        I have opened bank account on 29th january 2018. I also opened asap saving account and still it shows error.. Each time i visit my nearest axis branch they say my account will be activated very soon. Still no activity has been seen by them please, solve my problem.
        Account number-[protected]
        Axis Bank customer support has been notified about the posted complaint.
        Feb 07, 2018
        Shanmugam Kanappan's response
        Close my axis bank credit card
        Lost my credit card in flood.already blocked my card.now close the card.balnce of of 0.29 paid by cheque for a sum of rs one. I have reported this factor long back. Now i want the close of my credit card early.because it becomes hindrance for some bank activities.
        Account no:[protected]

        name:t.Ravibabu

        upi/p2a/[protected]

        date:05/02/2018

        amount transferred 10000/-

        but not received the my friend in the account of kotak mahindra bank pls clear the issue a s a p do need full
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          abhijitghosh44
          from Kolkata, West Bengal
          Feb 12, 2018
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          Address: 743223

          We (Me, abhijit ghosh and my wife jharna ghosh dey) have some ecs for mutual fund sips debited from my axis bank account, we found that the name of iilecs bse limited debited frequently random amount (Like. Rs.1000/-, 2000/-, 3000/-, 4000/- 6000/- 7000/-) from last one year. As on date (12.02.2018) total debited rs. 1, 48, 000/- (One lakh forty eight thousand) by ecs. We dont know what to, these fraud are born within this system like... Banks, cams but both are hands up for this case, i found there are so many complain regarding this in web, but nobody are caring...
          This is india there is no security in banks, they cant say how it debited from my account.
          They knows everything but they never help or solve
          We lost our hard money rs.1, 48, 000/-,,
          Regards
          Abhijit ghosh & jharna ghosh dey, mob: [protected] / [protected]
          Email: [protected]@gmail.com
          Axis Bank customer support has been notified about the posted complaint.
          bull ###, nobody contact with me, not even my local branch,
          already i have launch a police complain against the BANK, SOME OF THE BANK EMPLOYEE ARE RELATED WITH THIS .HOW CAN IT POSSIBLE TO DEBITED MONEY FROM MY ACCOUNT WITHOUT MY CONSENT ? IF I AND MY WIFE GIVE ANYBODY ANY ECS MANDATE THEN WHERE IS MY MANDATE COPY ? BANK REFUGE TO PROVIDE MY COPY...
          I AM SENDING MY ALL DOCUMENTS TO RBI, AXIS HEAD OFFICE AND CONSUMER FORUM
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            Y
            Y S Thakar
            from Delhi, Delhi
            Feb 12, 2018
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            Address: Vadodara, Gujarat, 390020

            I am holding current account normal with axis bank, akota branch and my current account no is [protected]. My customer id is[protected].

            I deposited cheque of rs. 62000/- on 29th january, 2018 received from my client.
            I got the information from e-statement dated 1st or 2nd second february, 2018.
            I approached the branch for knowing the reason for the same on 2nd feb, 2018
            They informed me that the same has been returned due to connectivity failure (Reason stated in the return advise)
            I asked for the cheque so that i can deposit the same again on 3rd february. The concerned person informed me that the same has been sent to courier for delivery to my office address.

            Since i did not get the delivery of the same, i again visited the branch, they informed me that the cheque is with them lying undelivered. This was 9th feb, 2018. I collected the same from the bank along with the envelop returned by the courier. On checking the envelop, i noticed that, the envelop was sent to some other address and not to my current address printed on the bank statement. I met the branch manager, but his response was so poor, rather so careless.

            I am maintaining average balance almost 50 times, then the required by the bank and that too in my current account.

            I have complain against branch manager for such careless and arrogant behavior.
            Axis Bank customer support has been notified about the posted complaint.
            I have an axis credit card which I had to use completely for small transactions as I was not working that time and had to support my family but I am working right now and cannot pay the entire balance all together but I am tired of paying MAD as it has a low of internet.. Please help me in converting my outstanding balance to EMI for 12 months
            I received a call from axis bank regarding ONE ASSIST SERVICE and they debited 1899/- from my debit card. I'm not interested in this service. Kindly refund my amount of 1899/-
            look into the issue as soon as possible and refund my amount of 1899/-

            otherwise I'm going to close my axis bank account
            Axis Bank Customer Care's response, Feb 13, 2018
            Verified Support
            Hi Namrata,

            Sorry for the trouble. We request you to visit Axis Bank Support section at http://bit.ly/2ALZ1yi to submit your query/grievance.
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              A
              Abhi_1999
              from Delhi, Delhi
              Feb 12, 2018
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              Address: New Delhi, Delhi, 110084

              Dear sir/mam,

              I recently opened a axis asap account around 1 months ago. However since then i have visited more than 6-7 times to various branches including burari, vikaspuri, hudson lane, derwal nagar, shalimar bagh but whenever i visit the branches they say that it is not updated from the back end team. My aadhaar & mobile, email details are not updated till then. I am facing this problem from a very long time please do something in this matter. Please update my details as soon as possible. & also issue debit card & net banking as soon as possible.

              Details for account are as follows :
              Name : abhishek singh
              A/c no : [protected]
              Customer id :[protected]
              Branch : burari utib0002750

              Please do the needfull as soon as possible.

              Regards,

              Abhishek singh
              Axis Bank customer support has been notified about the posted complaint.
              Feb 12, 2018
              Updated by Abhi_1999
              Dear Sir/mam,

              I recently opened a Axis ASAP Account around 1 months ago.However since then i have visited more than 6-7 times to various branches including Burari, Vikaspuri, Hudson lane, derwal nagar, shalimar bagh but whenever i visit the branches they say that it is not updated from the back end team .my aadhaar & mobile, email details are not updated till then .I am facing this problem from a very long Time Please do something in this matter.Please update my details as soon as possible. & also issue Debit card & net banking as soon as possible.

              DETAILS FOR ACCOUNT ARE AS FOLLOWS :
              NAME : Abhishek Singh
              A/c No : [protected]
              Customer Id :[protected]
              Branch : Burari UTIB0002750

              Please do the needfull as soon as possible.

              Regards,

              Abhishek Singh
              Salary account, I did not get an account kit from the bank, I also contacted a lot of time in the head branch, but no one got any response, after that I gave applications in Axis branch Jaipur, Debit Card Issue . After 3 months of this, the application of mobile number change by duplicate signature from Bhiwadi Branch, which was not given by me,
              Recently opened asap account with axis bank and they charged 350 for physical debit card which i havent applied. They r saying now that i have applied. One of worst support and banking Never open asap account
              I hate axis bank due to this reason yearly charge 500 for debit card use and 300rs for new debit card is ok for 1st time yearly charges should be 120rs per year i will doesnot add any money to this account
              Dear Sir/mam,

              I recently opened a Axis ASAP Account Hello! We are pleased to inform you as per your request, we have updated your new mobile number [protected] against A/c account XXXX8944 and CustID :[protected].

              this account kit dispatch in HYDERABA BASHEERABAD BRANCH.[protected].This kit transfer to vikarabad branch Branch code: 002889

              DETAILS FOR ACCOUNT ARE AS FOLLOWS :
              NAME : kammari vital chary
              A/c No : [protected]
              Customer Id :[protected]
              Branch : 002889

              Please do the needful as soon as possible.

              Regards.

              kammari vital chary.
              Axis Bank Customer Care's response, Jun 20, 2018
              Verified Support
              Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
              Recently opened asap account with axis bank and they charged 350 for physical debit card which i havent applied. They r saying now that i have applied. One of worst support and banking Never open asap account.
              I think i take legal aspect.then i complaint police or case in court.cause this is a fraud.
              i have no apply any credit card on axis bank saving account but axis bank send me your credit card is approved.verify your details.i am fully harrased pls axis bank dont harrased.
              ASAP Account is not streamlined.
              It had many flaws than benefits.
              I am suffering to close my account from last 1 month only due to experiment tried to close account. It was not opened properly and no proper suggestions, feedback from customer care n bank to close account as soon as possible (ASAP) MAY be it's real meaning...

              Axis seriously you have to work on this...

              Frustration due to hopeless ASAP

              Girish
              I hate asap account because it is charged debit card I hadn't applied
              But it is also charged me consolidation charges why they charged.
              Axis Bank Customer Care's response, Oct 15, 2018
              Verified Support
              Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2OY0zZg Regards, Team Axis Bank.
              Sir,

              My axis bank asap accounts gets closed by company without any notification even i am done complete my kyc with bank,

              also having my money in account but i am not getting any repose about my money

              If axis bank xlosed my account, so how i get my money back

              Customer id :[protected]
              Register no. : [protected]
              Axis Bank Customer Care's response, Jun 10, 2019
              Verified Support
              Hi, we tried reaching you today, however, the number was switched off. We wish to inform you that your Axis ASAP account is closed. The decision has been taken on grounds of Bank's internal policies and operating procedure. Sorry for the trouble. Regards, Team Axis Bank
              Samrat567's reply, Jun 27, 2019
              Sir,

              My alternate no. is 9925018384,

              My money is still blocked with bank, & i won't be able get any details about how to get my money back

              Because bank is clear all of my records my registered mobile no. is removed so the customer care won't give any detail,

              Brach says your DD IS IN udissa brach

              How to get my money
              Sir,

              Still i am not getting my money from visited so many to branch but they said they did not get courier from uddisa branch

              Let me me know u guys are theft my money or i will get my money back
              Axis Bank Customer Care's response, Jul 4, 2019
              Verified Support
              Hi, we are looking into this matter. We assure you that we shall provide the necessary assistance and take this to resolution at the earliest. Sorry for the trouble. Regards, Team Axis Bank.
              Axis Bank Customer Care's response, Jul 6, 2019
              Verified Support
              Hi, we have responded to your concern via DM. Thanks for writing in! Regards, Team Axis Bank.
              Right now, i am exactly understand your way to closed the complaint, you guys are doing nothing only just replied that " sorry for inconvenience" or you are doing nothing, you guys closed the complaint without any solution.

              You guys thief, take my money or reponse " sorry for inconvenience or you guys working on it in words only.
              Axis Bank Customer Care's response, Jul 15, 2019
              Verified Support
              Hi, we tried reaching you today, however, unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
              I am already give you my alternate no, its [protected]
              Axis Bank Customer Care's response, Jul 16, 2019
              Verified Support
              Hi, we tried reaching you today, however, we were unable to connect as the number was not reachable. Regards, Team Axis Bank.
              Axis Bank Customer Care's response, Jul 16, 2019
              Verified Support
              Hi, we tried reaching out to you today, however, we were unable to connect as the number was not reachable. We wish to inform you that your Axis ASAP account is closed. The decision has been taken on grounds of Bank's internal policies and operating procedure. Sorry for the trouble. Regards, Team Axis Bank.
              My both numbers are on,

              I already know that my account account closed, i am only want my money.
              Axis Bank Customer Care's response, Jul 19, 2019
              Verified Support
              Hi, we wish to inform you that we are looking into the concern raised by you and will get back to you at the earliest. Sorry for the trouble. Regards, Team Axis bank
              Axis Bank Customer Care's response, Jul 23, 2019
              Verified Support
              Hi, we trust that our executive from Palod Branch team has contacted you and addressed your concern raised. Sorry for the trouble faced and thanks for writing in! Regards, Team Axis Bank.
              Dear Sir,

              Thanks for your sorry, which is you write in every single response, I really don't need any formality.

              And for your kind information my ac closed on 16-may-2019, & I am logged my complaint here on[protected], today is[protected]. Don't you think you guys are doning nothing, except saying sorry

              Because 1 month is a huge time for resolving any complaint if you doing something

              But you guys are not interested in giving money, axis bank is making us fool & robbed customer money
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                sudhakar_rao
                from Bhopal, Madhya Pradesh
                Feb 12, 2018
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                Address: Bhopal, Madhya Pradesh, 462022
                Website: axisbank.co.in

                I have made imps transaction on 09 th february 2018 for the amount rs.23800 from my axis account to sbi account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
                I contacted axis bank customer care, but no use.

                Axis bank account no: [protected]
                Translation reference id[protected]
                Referance received in my email: imps/p2a/[protected]/[protected]sbin000

                Regards
                Sudhakar rao ukey
                Mobile no-[protected]
                Axis Bank customer support has been notified about the posted complaint.
                Dear
                sir/madam
                i redeem the axis bank offers since 5 day back but iam not recived any of this offers my benton id [protected] one of the delivery guy call to me and ask my house adress i told my adress but he was not delivery to my house adress and he was not recive my call also please solve this problem
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                  Kavin1327
                  from Chennai, Tamil Nadu
                  Feb 12, 2018
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                  I have made imps transaction on 02/01/2018 for the amount rs 4400 from my axis account to indian bank account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
                  I contacted axis bank customer care, but no use.

                  02/01/2018 please return my money 4400
                  Rf no - (U3376mp42290) date 02/01/2018
                  Attach stement ac no : [protected]
                  Thanks with regards..
                  Axis Bank customer support has been notified about the posted complaint.
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                    Astian Pereira
                    from Indore, Madhya Pradesh
                    Feb 12, 2018
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                    Address: Mumbai City, Maharashtra, 400093

                    There has been several times a charge to my account without my knowledge. This initially started with small amounts and then now they are often deducting some charge as tip/scg. Visa. Pos. Dt. When i tried to track, they are related to dates that had international swipes. But i do not understand what is this then charged later to me, when i have done a swipe, the exchange rate is already very high, then again later after 15 days i am being charged some other amount for no reason, also this gets directly charged to my account without my notice. There is no time i have given any tip for it to indicate as tip, kindly explain this to me. I would need a credit for the same if no proper explanation.
                    Axis Bank customer support has been notified about the posted complaint.
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                      Prakash Dhoundiyal
                      from Noida, Uttar Pradesh
                      Feb 11, 2018
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                      Address: New Delhi, Delhi, 110080
                      Website: www.axisbank.com

                      Dear axis bank team,

                      This is to inform you that i got fraud in my bank account no [protected]
                      On dated 07.02.2018 i have raised a complaint against that account and blocked my card the complaint no is 30527526. After raising the complaint i request your customer service to provide me my all last 15 transaction detail with location and send it to my registered email id but i didn't get that. Now humble request to you kindly refund my money and send my required detail so that i can launch a fir in police station against that fraud please take it very serious because i need money on urgent basis.

                      Thanks
                      Bhagwati prasad
                      [protected]
                      Axis Bank customer support has been notified about the posted complaint.
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                        Iqra Mobiles
                        from Hyderabad, Andhra Pradesh
                        Feb 11, 2018
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                        Address: 500005
                        Website: www.axixbank.com

                        I have deposited rs.20000/- in the cash deposit machine at 6:55p. M. Thursday 08-feb-2018 to the account number no.[protected], (Bandra west, mumbai) till this day the amount not credited in account due error and problem in the cash deposit machine and the machine not gives silp also. So please email me the detail of transaction of my deposit amount means transaction, id ifsc code. Etc.
                        Machine no bprh149802, area chandrayangutta x road, hyderabad - 500005.
                        Axis Bank customer support has been notified about the posted complaint.
                        Please provide me my january months bank statements very urjent basis

                        Thanx
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                          Venugopal Mathanagopal
                          from Raipur, Chhattisgarh
                          Feb 10, 2018
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                          Address: Coimbatore, Tamil Nadu, XXXXXX

                          Locker no.206 with axis bank, lakshmi mills circle, avinashi road, coimbatore was surrendered on 29th september 2017.. As the bank had charged advance rent for the locker, the officer had assured that the rent for six months i. E, oct'17 to mar'18 will be refunded and credited to my savings bank account with them... Inspite of my repeated follow-ups the amount has not been refunded..
                          Axis Bank customer support has been notified about the posted complaint.
                          Feb 10, 2018
                          Updated by Venugopal Mathanagopal
                          It is seen from my bank account that the pension for Jan'18 against my PPO Number 57183 is not yet credited.

                          Request to kindly arrange to credit the same..

                          MATHANAGOPAL
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                            Rahulsharma26
                            from Ujjain, Madhya Pradesh
                            Feb 10, 2018
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                            fraud my account through imps

                            Address: Bharatpur, Rajasthan, 321001

                            Dear sir/madam,
                            Myself rahul sharma. I have salary &saving account in axis bank. I received message from bank for amount deduction of 2 times of 1005.5%3505.5rs. I don't know about these transaction. These amount deduct from my account using imps by another person. I went to bank but no satisfaction from bank. And i didn't any security code from bank. Please help me return my amount.
                            Account no.-[protected]
                            Name-rahul...
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                            Syedamjadarif
                            from Visakhapatnam, Andhra Pradesh
                            Feb 10, 2018
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                            Address: Bangalore, Karnataka
                            Website: Www.axisbank.com

                            I have receieved a call from axis bank on febraury 4th of this month regarding some one assist services and they have charged me for one assist services and i dont want that services and i want my refund immedaitely or else i am gone cancel my account with axis bank, i want my refund as soon as possible and i want my complete amount that was deducted from my account.
                            Axis Bank customer support has been notified about the posted complaint.
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                              Heena Paliwal
                              from Udaipur, Rajasthan
                              Feb 15, 2018
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                              Address: Udaipur, Rajasthan, 313001

                              Dear Team,

                              Greetings!

                              I have received a call for one assist membership plan and despite of refusing about the scheme, Re 1899/ has been deducted from my axis bank account without my approval. Could you just check the status and update on the status. Request you to refund my amount back to my account number ending xxxx6200 as soon as possible

                              Thanks and regards
                              Ml Paliwal
                              Axis Bank customer support has been notified about the posted complaint.
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                                01nish
                                from Gwalior, Madhya Pradesh
                                Feb 9, 2018
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                                Hello sir,

                                I have raised a complaint in axis bank credit card department on 28 jan. Then the axis bank executive called it will we solved in four days. But after 10days its not solved and when i call for customer care they hold my called and then disconnected my call. And when i mailed them then there is not any response from their side.

                                So please help me to solve it.

                                Thank u in advance.
                                Axis Bank customer support has been notified about the posted complaint.
                                Feb 13, 2018
                                Updated by 01nish
                                Today date is 13feb but my complaint is still pending..
                                Feb 20, 2018
                                Updated by 01nish
                                My complaint is not solved till 20 Feb so pls try to solve this.
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                                  subn
                                  from Bengaluru, Karnataka
                                  Feb 9, 2018
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                                  Address: 560043
                                  Website: application.axisbank.com/webforms/axis-support/issues/MB-AxisBandwatch-AxisActive.aspx

                                  I have ordered for the axis active through axis mobile app, it was supposed be delivered by 03rd feb 2018. Today even after 6 days when i check the status it is saying order recieved and not processed till now. And there no information or any reply to the email which i sent to customer. [protected]@axisbank.com on feb 3rd. They have live chat option, that is also not working.
                                  Axis Bank customer support has been notified about the posted complaint.
                                  I don't want to continue with your account due to your poor very lame connectivity of customer care
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                                    Navya.klr
                                    from Guntur, Andhra Pradesh
                                    Feb 9, 2018
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                                    Address: Krishna, Andhra Pradesh

                                    Hi,
                                    I have credit credit with axis bank, due to some problems am unable to clear my debts but i sais give me some time of 10 days i will pay the toatal amount, but without informing me they lein my savings account and deducted my total amount and i have a minus balance. That stupid lady who recovers really abused me and harrased me and my mom. That persons number is this please takesome action about that #, my account holds with axisbank, matha towers, vijayawada.[protected]
                                    Axis Bank customer support has been notified about the posted complaint.
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