Axis Bank Complaints & Reviews

I have ordered for the axis active through axis mobile app, it was supposed be delivered by 03rd feb 2018. Today even after 6 days when i check the status it is saying order recieved and not processed till now. And there no information or any reply to the email which i sent to customer. [protected]@axisbank.com on feb 3rd. They have live chat option, that is also not working.

Hi,
I have credit credit with axis bank, due to some problems am unable to clear my debts but i sais give me some time of 10 days i will pay the toatal amount, but without informing me they lein my savings account and deducted my total amount and i have a minus balance. That stupid lady who recovers really abused me and harrased me and my mom. That persons number is this please takesome action about that #, my account holds with axisbank, matha towers, vijayawada.[protected]

Dear sir,

As per amazon mail regarding the transaction issue. The amazon payment department has deposited the amount rs. 1049/- on 30th january but still didn't deposit in our axis bank

Amazon has given reference no.[protected], as per this number please find the this issue, and kindly deposit amount rs.1049 in my a/c.

My account no. Is [protected]

Hello,

My name is nismitha and i had a salary a/c in axis bank which i am not using from past 2 years, but suddenly i see negative amount in my salary a/c and also when i saw the a/c detaily bank is charging some monthly charges of 500rs for the same but which is not being showed in the available balance (Negative) and also account status shows credit frozen account.
I want the bank to help me out with waiving off the charges as soon as possible.
Salary a/c no - [protected]
Branch - bandra kurla complex

Dear sir / madam,

Subject:- wrongly debited one assist relationship
Ref:- a/c no: [protected]
One assist relationship # 3774607

My axis bank a/c no - [protected] has been debited by 1899.00/- for oneassist membership.
I receive phone calls from this no[protected] regarding one assist service but i do not accept this service without my approval they deducted money from my account.
So i contacted oneassist customer care couple of times in past few days and requested for cancellation of my membership.
I am totally disappointed with this one assist

Regards
Tijo augustien

Mob no: [protected]
[protected]@gmail.com

I have received a call from axis bank yesterday. I just don't want the subscription and please cancel my subscription for my axis master card ending with 7734. It has been noticed that the money already been charged @1899 for the same.
Hence, cancel the subscription and refund the same into my account. My relationship no. Is 3779107. I am waiting for confirmation of delation of this service and also refund the money @1899.

Hi team, this is regarding for amount refund (A/c no:[protected]) which i made through credit card to pay my airtel payments unfortunately i made excess amount of rs 3500 from airtel end. They said refund payment has been credited to your account the details below.

Order number:
[protected]
Cc ref or arn number:[protected]
Amount: rs. 3500/-
Bank ref:090673

But still i'm not get the amount, when i check with bank, they said no idea about arn transactions.

I am open asap account, but dose not open net banking. Invalid User Credentials is show....

My a/c no.[protected] name: kshitiz khandre is in axis bank branch chandrapur girnar chowk
i have apply for c.C. Limit in axis bank branch girnar chowk chandrapur. I have given the property
for c, c limit they have done the valuation of property and charge me 6500/- after that they have done civil of my self
in civil my rating was low so they have reject my loan no problem. Why they have done property valuation and civil after
please refund my 6500/- rs. To my account.

Thanking you

kshitiz khandre
[protected], [protected]

On 5th Feb I did IMPS. Beneficiary did not recieved it.
When I check the status it is showing me suspect status.

Today 7th Feb when I reache the customer care through IVR ( as support email id has taken down), support staff was so foolish and rude in reply that;
I have made this transaction and should know why it is showing. Even I share the reference id :[protected] .But he did not bother about it. Got simple reply we don't have it, go to the bank.
I am wondering how they treat customers. Seems for me I have to close my all accounts including salary.

So kindly suggest about this.

BR//
Biswajit

Dear Sir,

This is an urgent complaint regarding a fraudulent transaction executed via my Axis Bank Credit Card for total INR 30280
on the 6th Feb, 2018. Around 11.05 p.m he made total 4 transactions on my credit card. The details of these transactions

are as below –

Marchint Name: FACEBK ADS
Bank Name - Axis Bank
Credit card no. - 4111-xxxx-xxxx-9788
S.N. Trans Date Trans time Trans amt in Rs. Co. name

1 6/02/18 10.59pm 50 FACEBK ADS
2 6/02/18 11.02pm 14840 FACEBK ADS
3 6/02/18 11.03pm 14840 FACEBK ADS
4 6/02/18 11.13PM 550 (DING)

Total 30280/- INR

I have blocked my credit card immadiately after suspicious transaction. I have raised my complaint[protected] to customer care and bank and they asked me to go to nearest branch and fill dispute amount form and submit. Accordingly I have done it in Axis Bank in bhimavaram. And then immediately approached to nearest Police staion and submitted my written complaint which they acknowledge and they are doing there investigation

all transaction details for their immediate action.

I request you to kindly help me with this issue asap. Please help me to get my refund for the said amount at the earliest.

Thanks,
Srivenkata
[protected]@gmail.com

Dear axis bank team,

I have a account in axis bank from long back, and its a premium saving salary account. I was very happy with the services then i got a call from cc department offered a credit card.

She offered a credit card and took my all details on phone, at the time of discussion i have specifically asked whether credit card has any joining fees, maintenance fees she said for first year its free of cost and from next year it will be chargeable. Firstly i have said no as there was some charges, then she said u can deactivate in second year then u will not be charged any amount.

Then on this condition i said ok. I have 3 times asked no charges for 1 year, she said yes then only i have opted for the same.

Now i got sms to pay rs 4, 130 as joining fee.

This is pure cheating.

I am closing my account also with axis bank, demat account and credit card, i dont want to involve with the fraud bank.

I will not pay this amount. I have few other banks credit card with a huge limiit still they never charge a penny.

I have also raised an sr: 38507378
Cc: 0891
Name: bony mansinghani

Please resolve the same asap.

I have paid property tax to nagpur municipal corporation through my debit card on 30/1/2018 amounting to rs.836/- only vide seq. No.406375. The amount has been debited from my salary a/c no.[protected] but not credited to the nagpur municipal corporation. I have personally contacted and submitted my complaint to nagpur branch but none ot the action for rectifying the transaction or refund of my amount have so far been heard. Please do the needful and arrange to dispose of the matter.

I cant link my aadhar no. With my savings a/c in axis bank pas rd branch kolkata-700068. My aadhar no is[protected] &enrolment no. Is [protected]. Bank is not helping me nor guiding me properly. I am a senior citizen and housewife my movements are restricted because of old age. I am afraid what will happen to my a/c operation in the absence of linking not done. So please help me as bank is not guiding me properly

Hope to hear early from you in the matter
Thanks
Seema roy

Hi,
My account is credit frozen. I don't have time to reach bank to discuss this thing in personal. Humbly requesting to please activate my account so that i will initiate the funds transfer to my account. And today i have to receive some fund urgently.
Account number :[protected].
Branch :madhapur - hyderabad

Thanks & regards,

Anil kumar

I have transfer the amount rs. 3150 through samsung pay on 30th jan 2018. The amount was debited from my account but not credited to the beneficiary. Initially samsung pay customer care took 48 hours then they asked me talk to the axis bank customer care. I called at axis bank customer care on 4th feb 2018 and they also told me to wait for 48 hours and when i called axis bank after 72 hours now they are saying it will take 5-7 working days. They are also not providing any complaint no. As such.

Dear axis bank,
Nov 22 i rises the complaint about the debited amount, through recharge, but still i didn't receive any payment from your end, how many times make a cal for this money.. One of axis bank service said, like with 120 days your money will credit your account.. Still not credit
Too bad service... Make the payment immediately, other will cancel the account

Hi,
This is vikram kumar, an axis bank account holder with account no - [protected]. I had made a payment of rs. 8000 on 5th of feb 2018. The amount has been debited from my account but is not credited to the payee's account. The status on the transaction is set as 'suspect'. The transfer of fund is urgently required. Please resolve the same as early as possible.

My axis bank savings account has been frozen and i have visited bank two times, but not getting any proper solution.
First time they said they will search my account opening form and it will be active by next day but didn't.
Second day, after talking to customer care, i told them the report code is tab, they said no one is present in bank who opened the account using tab, once anyone of them came they will contact but nothing happens.

Hello,

With reference to the subject noted above, i have to bring your notice that, the aforesaid account has been closed by your branch without my prior written consent.

Yesterday, while using my card at petrol pump, the transaction could not
Be materialised. I visited the nearest branch of the axis bank and informed the manager above problem, who, in turn, informed me that my account has been closed and dd of the balance has also been ready to be sent to me.

Here, with great surprise to tell you that, i never ever have instructed your staff to close my account on the permanent basis nor given any written instructions to do so in this regard.

I don't understand the customer harnessing approach being carried out by your smart staff to the small account holders like me. Strategy i am facing problems for not fault of mine.

Under the circumstances and noting the problems being faced by me, you are requested to change your wrong decision and reactivate my aforesaid account at the earliest and inform me emdiately on my e-mail action taken by you in thisregard.

Note:signoff closeure statment signature is not mine, but branch manger is not agreed and not ready to face and talk with us.

With regret,

Vala ram