Axis Bank Complaints & Reviews

Dear axis bank,
Nov 22 i rises the complaint about the debited amount, through recharge, but still i didn't receive any payment from your end, how many times make a cal for this money.. One of axis bank service said, like with 120 days your money will credit your account.. Still not credit
Too bad service... Make the payment immediately, other will cancel the account

Hi,
This is vikram kumar, an axis bank account holder with account no - [protected]. I had made a payment of rs. 8000 on 5th of feb 2018. The amount has been debited from my account but is not credited to the payee's account. The status on the transaction is set as 'suspect'. The transfer of fund is urgently required. Please resolve the same as early as possible.

My axis bank savings account has been frozen and i have visited bank two times, but not getting any proper solution.
First time they said they will search my account opening form and it will be active by next day but didn't.
Second day, after talking to customer care, i told them the report code is tab, they said no one is present in bank who opened the account using tab, once anyone of them came they will contact but nothing happens.

Hello,

With reference to the subject noted above, i have to bring your notice that, the aforesaid account has been closed by your branch without my prior written consent.

Yesterday, while using my card at petrol pump, the transaction could not
Be materialised. I visited the nearest branch of the axis bank and informed the manager above problem, who, in turn, informed me that my account has been closed and dd of the balance has also been ready to be sent to me.

Here, with great surprise to tell you that, i never ever have instructed your staff to close my account on the permanent basis nor given any written instructions to do so in this regard.

I don't understand the customer harnessing approach being carried out by your smart staff to the small account holders like me. Strategy i am facing problems for not fault of mine.

Under the circumstances and noting the problems being faced by me, you are requested to change your wrong decision and reactivate my aforesaid account at the earliest and inform me emdiately on my e-mail action taken by you in thisregard.

Note:signoff closeure statment signature is not mine, but branch manger is not agreed and not ready to face and talk with us.

With regret,

Vala ram

Mail received from transaction. [protected]@axisbank.com.

I don't have any credit card or account with axis bank however i received mail as details mentioned below. Kindly look matter. Inform me if anyone is using my credentials.

Dear customer,

Thank you for banking with axis bank.

Rs.1, 086.57 was spent on your axis bank credit card xx8379 on 05-feb-18 06:15:00 pm at dmart. Your available credit limit: rs. 68, 913.43. The total credit limit of your account is rs. 70, 000.00.

Please contact customer service [protected]/[protected] if this transaction was not authorized by you or if you wish to convert any transaction above rs. 2500.00 into emi.

Dear sir
kindly reverse the below amount to my a/c as have done wrong transfer through imps in above mention a/c . wrong transfer a/c detail a/c no[protected] amt 28700 date 11/02/17. imps done from SHREE BALAJI HOME LOGISTICS A/C NO. [protected] axis bank surat gujarat
the transfer was supposed to be done to a/c no[protected] but imps was wrong done to a/c no[protected].
kindly reverse the amount our axis bank a/c no [protected] (shree balaji home logistics) axis bank ring road surat IFSC CODE UTIB0000301

THANK YOU
SHREE BALAJI HOME LOGISTICS

RADHEYSHAM SHARMA

EMAIL ID [protected]@gmail.com
mob no [protected], [protected], [protected]

Being my first loan I was cheated and provided a loan for 20% interest but he never called in to reduce it as he promised plus I have a 5 month old child and don't have any income but the recovery agents are threatening me and my family they torcher me every single day and are not ready to guide me when i have told them that i wish to pay the amount...worse experience and they don't have any respect to talk to a women also

Sir/madam, i m having saving account in tezpur, assam branch. I tried debit card at sbi atm, station road, shimalgudi. I tried twice there it showed message of time out but didn't dispense cash. Then tried with another atm of sbi in shimalgudi where i got rs 30000 only n received message of your transaction are over try tomorrow. But came to know later that rs 50000 deducted from my account. I lost rs 20000. I confirm it with branch later. How will i get my money back. Regards manish jadhav.

I took a personal loan in axis bank november 2017. Personal loan agent for axis bank processed my loan and promised he will waive off the processing fee only the loan processed. After the loan processed he saying there is some change in bank policy and we are talking with bank it will be credited in few days
Almost now feb my 3rd emi deducted
They requested till every week and finally said till feb 5.. So i waited but these guys not at all picking the call.. And not responding

Total amt is around 11k

Now these guys not picking up the phone and frequently changing the mobile no and always i am hearing switched off, not reachable

Please inform how to proceed further..

Sir
My company account number is [protected]
I had made deposit of 83900 rs by cheque but account is showing 69326 rs. Account is debited 147264 rs in the name of minimum account balance.
This time i am not able to pay this such amount and i promise to keep maintain my account from today.
I request you to refund my amount which has been deducted.
Regards

Sir, I made a part payment of RS. 1 Lakh from my axis bank to axis personal loan account on 23rd Jan 2018. My amount got credited on the same day

In spite of email them, I was finally asked on the third day i.e. on 26th Jan 2018, if I want to go for emi amount reduction or no. of emi reduction, for which I promptly responded over phone and thru email also

From the day my amount was debited, and till today i.e., 5th Feb 2018 I am harrassed with only messages saying its team is reviewing it.

And finally today I got a repayment schedule, giving the amount as received on today, . I had my monthly emi pmt on every 5th and after making this month payment thru ecs, the credit amount of RS. 1 Lakh was accepted as received

I am made to pay the full interest of the entire amt for this month not on the remaining principle

The bank has harassed me the last 15 days. And now finally they have done, what they felt it convenient. Then who is going to pay interest for my amount debited and held for 15 days with the bank

The banks are showing their super power to a common man.

Sending all communications and interactions with the bank

I made the settlement in june 2016 but still im receiving the statement shows that i have the outstanding amount around 950 rupees. I try to contact customer support executives but no use. Kindly solve the issue
Card number - [protected]. It reflects in my cibil score. Due to this, i am facing problem in getting the offer in bank because of my cibil score. Kindly solve the issue as soon as possible.

Dear sir
As par given below of personal loan closing detail. I am paid Rs.88505/- date 17th jan-2018 But my outstanding amount 1st jan[protected]. given detail attach, MY loan account no is PPR[protected]. Request to close of my personal loan account. ( i went to you loan branch at Surat date 15th jan-2018, at that tine more that 150nos public Que for close of loan, i am Que 5hr. after is it not taken my application, so that I paid only account of this amount, please calculating & refund execs amount to my original account). I hope you will do it.
Thanks
Regard s
my contract no
[protected] / [protected]

I have did wrongly transfer for axix bank account number [protected]
Ifsc code - utib0001986
Amount rs 5200. From my corporation bank net banking account number is [protected].
On dated 03/02/2018 saturday at 5.53 pm.
My ifsc code is corp0000639
And transcation/refrence no of imps is[protected].
Please return my money to my corporation bank account number.
Please its a very humble request.
Please help me. I belong from a middle class family.
It is very high amount for me and my family. Please help.
Hoping for a favourable reply.
Thanks.

I harvinder singh uppal s/o ranjeet singh uppal. I am mailing you on the behalf of my father mr. Ranjeet singh.
He is retired from ndmc. His pension account is in axis bank. A/c no. [protected].

His account is freezed for rs. 34000 without any intimation. We visited nearest branch and they told that there is a court order through kangra bank. So they freezed the above said account. They showed the court order which says that 5000 per month should be debited from the a/c there is no such point in that order that allows bank to freeze the whole account. Then why such unprofessional activities are done by axis bank branch. Is there any rules that axis bank can freeze its customer's account without any intimation? Please provide..

The loan from kangra bank is in dispute from 10 years and he has opened his axis bank account in 2017, moreover he does not owe any loan from axis bank.

My father is a sugar patient and his wife is also suffering from various medical problems. He has to pay monthly house rent and various other expenses including medicines.. Because of this freeze of accounts he will not be able to get basic needs and medicines that are required to live. Now my parents are in tension and i am in fear that my parents who are senior citizens may got serious as they remain ill. Axis bank will be responsible for any further loss.

The treatment of customers through axis bank is unprofessional and allows me to think twice from making future relations with this bank. I request you to remove this freeze as soon as possible.

There is no issues with axis bank from my side as well as from your side. So i request you to take necessary action of removing account freeze as soon as possible.

Look into this matter soon because my father will take a legal action against axis bank because of your negligence and not giving prior information or intimation regarding the customers account.

I will be highly thankful to you for the necessary actions by you regarding this matter.

Harvinder singh uppal
Cont no [protected]

Axis bank is a cheater and they took customer money of ipo. Their staff is so poor and illiterate people and don't know how to deal with client. F — k off with their services. Even manager is not trained and can't give proper respond. Don't put your money in axis bank ever. Even the customer care is so stupid and not able to solve any queries of clients.

Hi, iam chandan recently i opened an salary account in axis bank and i got welcome kit to the person who completed this process told that, account will be activated within 7 working days, but almost 20 days over account not yet activated. I think why this axis bank process takes so long to activate an account even having latest technology. Pls fix this issue as soon as possible

Customer id[protected]
Account num-[protected]

I did not make any request to change the number in the bank,
However, the mobile number of my account has been changed. My registered mobile number was [protected] complaint, even after going to the branch, they said, go to your head branch, my salaries account. My customer id is[protected], please take proper action, i am getting very inconvenience.

As per the information mentioned on axis website, the average response time for a query/compliant mail is 10 days. But it's been more then 15 days that i haven't received any response (Not even the acknowledgement mail) to the complaint mail that i have sent.

This shows how irresponsible the management is, including the higher level officials.

Very pathetic customer service, i must say.

Hi, i have applied for a salary account on 20th december 2017 but my account is yet to be activated. This is inappropriate, so i would like to cancel my account if it is not activated by today. As per the company policy it is suppose to be activated within 3-7 business days.

Account number: [protected]

(Axis bank - 1st floor, huda techno layout, survey no. 64, madhapur, 500081)

Needs reply asap.