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Axis Bank Complaints & Reviews

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Updated: Apr 16, 2026
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Axis Bank reviews & complaints page 371

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G
Geetanjali Tawde
from Pune, Maharashtra
Feb 8, 2018
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Address: Mumbai City, Maharashtra, 400057
Website: no

Dear sir,

As per amazon mail regarding the transaction issue. The amazon payment department has deposited the amount rs. 1049/- on 30th january but still didn't deposit in our axis bank

Amazon has given reference no.[protected], as per this number please find the this issue, and kindly deposit amount rs.1049 in my a/c.

My account no. Is [protected]
Axis Bank customer support has been notified about the posted complaint.
On 2nd Feb, I transferred 9000..It got debited from my account .But it's not been credited to the recipient account and the transaction status shows suspect.. Pls do something to get back the amount
I have an Axis bank savings salary Account for which I am regretting already. I get repeated calls thrice almost everyday. Please stop harassing people so please stop calling people for credit card.
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    Nismitha Prabhu
    from Bengaluru, Karnataka
    Feb 8, 2018
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    Address: Mumbai City, Maharashtra
    Website: www.axisbank.com

    Hello,

    My name is nismitha and i had a salary a/c in axis bank which i am not using from past 2 years, but suddenly i see negative amount in my salary a/c and also when i saw the a/c detaily bank is charging some monthly charges of 500rs for the same but which is not being showed in the available balance (Negative) and also account status shows credit frozen account.
    I want the bank to help me out with waiving off the charges as soon as possible.
    Salary a/c no - [protected]
    Branch - bandra kurla complex
    Axis Bank customer support has been notified about the posted complaint.
    Feb 07, 2018
    RSakthivel's response
    Amount dint credited to account but debited to sender

    HI on 3rd Feb 2018 Sender have transferred the amt RS:10000/- to [protected]. To this Account but still the amount is not credited to us but debited to the sender from Punjab National Bank. kindly solve the issue asap.
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      T
      tijo123
      from Bengaluru, Karnataka
      Feb 8, 2018
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      Address: 56077

      Dear sir / madam,

      Subject:- wrongly debited one assist relationship
      Ref:- a/c no: [protected]
      One assist relationship # 3774607

      My axis bank a/c no - [protected] has been debited by 1899.00/- for oneassist membership.
      I receive phone calls from this no[protected] regarding one assist service but i do not accept this service without my approval they deducted money from my account.
      So i contacted oneassist customer care couple of times in past few days and requested for cancellation of my membership.
      I am totally disappointed with this one assist

      Regards
      Tijo augustien

      Mob no: [protected]
      [protected]@gmail.com
      Axis Bank customer support has been notified about the posted complaint.
      Dear Tijo,

      Greetings from OneAssist..!

      We are very sorry to hear about your experience and regret the inconvenience caused to you.

      We have forwarded your details to our team and they shall update you with the current development on your case.

      We appreciate your patience in the interim.

      Regards

      Brijesh

      Team OneAssist
      I ordered foon online.but they cancelled my order and they sent msg that "your bank will refund your amount" but i did not get my money .
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        R
        Ramesh Upputuri
        from Guntur, Andhra Pradesh
        Feb 8, 2018
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        Address: Prakasam, Andhra Pradesh, 523105

        I have received a call from axis bank yesterday. I just don't want the subscription and please cancel my subscription for my axis master card ending with 7734. It has been noticed that the money already been charged @1899 for the same.
        Hence, cancel the subscription and refund the same into my account. My relationship no. Is 3779107. I am waiting for confirmation of delation of this service and also refund the money @1899.
        Axis Bank customer support has been notified about the posted complaint.
        Feb 08, 2018
        Updated by Ramesh Upputuri
        I have received a call from Axis Bank yesterday. I just don't want the subscription and please cancel my subscription for my Axis Master Card ending with 7734. It has been noticed that the money already been charged @1899for the same.
        Hence, cancel the subscription and refund the same into my account. My relationship no. is 3779107. I am waiting for confirmation of delation of this service and also refund the money @1899.
        Dear Customer

        Greetings from OneAssist...!

        We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2851549 & the refund will get processed in 7 working days.

        Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

        Regards

        Sagar

        (Team OneAssist)
        I will pay electricity bill online I have deducted two times money from my account on 6/02/2018 please refund my money back in my account (Google Transaction ID: CICAgMCs-J_RGw
        UPI Transaction ID:[protected]
        Dear Customer

        Greetings from OneAssist...!

        We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 1637865.

        Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

        Regards

        Sagar

        (Team OneAssist)
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          P
          prabhu bala
          from Kottayam, Kerala
          Feb 7, 2018
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          Address: 600032

          Hi team, this is regarding for amount refund (A/c no:[protected]) which i made through credit card to pay my airtel payments unfortunately i made excess amount of rs 3500 from airtel end. They said refund payment has been credited to your account the details below.

          Order number:
          [protected]
          Cc ref or arn number:[protected]
          Amount: rs. 3500/-
          Bank ref:090673

          But still i'm not get the amount, when i check with bank, they said no idea about arn transactions.
          Axis Bank customer support has been notified about the posted complaint.
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            K
            Kartik Mondal
            from Kolkata, West Bengal
            Feb 7, 2018
            Resolved
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            Resolved

            invalid user credentials axis

            I am open asap account, but dose not open net banking. Invalid User Credentials is show....
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            K
            kv1
            from Hubli, Karnataka
            Feb 7, 2018
            Resolved
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            Resolved

            Address: Chandrapur, Maharashtra, 442402

            My a/c no.[protected] name: kshitiz khandre is in axis bank branch chandrapur girnar chowk
            i have apply for c.C. Limit in axis bank branch girnar chowk chandrapur. I have given the property
            for c, c limit they have done the valuation of property and charge me 6500/- after that they have done civil of my self
            in civil my rating was low so they have reject my loan no problem. Why they have done property valuation and civil after
            please refund my 6500/- rs. To my account.

            Thanking you

            kshitiz khandre
            [protected], [protected]
            Feb 8, 2018
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
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              B
              biswajitpr
              Feb 7, 2018
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              Address: New Delhi, Delhi, 110058

              On 5th Feb I did IMPS. Beneficiary did not recieved it.
              When I check the status it is showing me suspect status.

              Today 7th Feb when I reache the customer care through IVR ( as support email id has taken down), support staff was so foolish and rude in reply that;
              I have made this transaction and should know why it is showing. Even I share the reference id :[protected] .But he did not bother about it. Got simple reply we don't have it, go to the bank.
              I am wondering how they treat customers. Seems for me I have to close my all accounts including salary.

              So kindly suggest about this.

              BR//
              Biswajit
              Axis Bank customer support has been notified about the posted complaint.
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                S
                Satish Kalidindi
                from Hyderabad, Telangana
                Feb 7, 2018
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                Address: West Godavari, Andhra Pradesh, 534202
                Website: axisbank.com

                Dear Sir,

                This is an urgent complaint regarding a fraudulent transaction executed via my Axis Bank Credit Card for total INR 30280
                on the 6th Feb, 2018. Around 11.05 p.m he made total 4 transactions on my credit card. The details of these transactions

                are as below –

                Marchint Name: FACEBK ADS
                Bank Name - Axis Bank
                Credit card no. - 4111-xxxx-xxxx-9788
                S.N. Trans Date Trans time Trans amt in Rs. Co. name

                1 6/02/18 10.59pm 50 FACEBK ADS
                2 6/02/18 11.02pm 14840 FACEBK ADS
                3 6/02/18 11.03pm 14840 FACEBK ADS
                4 6/02/18 11.13PM 550 (DING)

                Total 30280/- INR

                I have blocked my credit card immadiately after suspicious transaction. I have raised my complaint[protected] to customer care and bank and they asked me to go to nearest branch and fill dispute amount form and submit. Accordingly I have done it in Axis Bank in bhimavaram. And then immediately approached to nearest Police staion and submitted my written complaint which they acknowledge and they are doing there investigation

                all transaction details for their immediate action.

                I request you to kindly help me with this issue asap. Please help me to get my refund for the said amount at the earliest.

                Thanks,
                Srivenkata
                [protected]@gmail.com
                Axis Bank customer support has been notified about the posted complaint.
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                  B
                  Bunny765
                  from Udaipur, Rajasthan
                  Feb 7, 2018
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                  Address: 382475

                  Dear axis bank team,

                  I have a account in axis bank from long back, and its a premium saving salary account. I was very happy with the services then i got a call from cc department offered a credit card.

                  She offered a credit card and took my all details on phone, at the time of discussion i have specifically asked whether credit card has any joining fees, maintenance fees she said for first year its free of cost and from next year it will be chargeable. Firstly i have said no as there was some charges, then she said u can deactivate in second year then u will not be charged any amount.

                  Then on this condition i said ok. I have 3 times asked no charges for 1 year, she said yes then only i have opted for the same.

                  Now i got sms to pay rs 4, 130 as joining fee.

                  This is pure cheating.

                  I am closing my account also with axis bank, demat account and credit card, i dont want to involve with the fraud bank.

                  I will not pay this amount. I have few other banks credit card with a huge limiit still they never charge a penny.

                  I have also raised an sr: 38507378
                  Cc: 0891
                  Name: bony mansinghani

                  Please resolve the same asap.
                  Axis Bank customer support has been notified about the posted complaint.
                  Feb 07, 2018
                  Ravi G-studio's response
                  still its not resolved
                  A/c: [protected] SB account
                  M.Ganesan

                  dear sir,
                  Yesterday i sent money toTechprocess solutions.
                  the amount was debited from my account but sofar not credited to them.
                  I have attached that screen shot along with this mail.
                  please check and make clear the issue.
                  Thank you
                  Ganesan.
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                    C
                    chau_subh
                    from Nagpur, Maharashtra
                    Feb 7, 2018
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                    Address: Nagpur, Maharashtra, 440 001

                    I have paid property tax to nagpur municipal corporation through my debit card on 30/1/2018 amounting to rs.836/- only vide seq. No.406375. The amount has been debited from my salary a/c no.[protected] but not credited to the nagpur municipal corporation. I have personally contacted and submitted my complaint to nagpur branch but none ot the action for rectifying the transaction or refund of my amount have so far been heard. Please do the needful and arrange to dispose of the matter.
                    Axis Bank customer support has been notified about the posted complaint.
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                      S
                      seems roy
                      from Kolkata, West Bengal
                      Feb 7, 2018
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                      Address: 700068

                      I cant link my aadhar no. With my savings a/c in axis bank pas rd branch kolkata-700068. My aadhar no is[protected] &enrolment no. Is [protected]. Bank is not helping me nor guiding me properly. I am a senior citizen and housewife my movements are restricted because of old age. I am afraid what will happen to my a/c operation in the absence of linking not done. So please help me as bank is not guiding me properly

                      Hope to hear early from you in the matter
                      Thanks
                      Seema roy
                      Axis Bank customer support has been notified about the posted complaint.
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                        A
                        akanilgummadi
                        from Mumbai, Maharashtra
                        Feb 8, 2018
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                        Address: Hyderabad, Andhra Pradesh, 500013

                        Hi,
                        My account is credit frozen. I don't have time to reach bank to discuss this thing in personal. Humbly requesting to please activate my account so that i will initiate the funds transfer to my account. And today i have to receive some fund urgently.
                        Account number :[protected].
                        Branch :madhapur - hyderabad

                        Thanks & regards,

                        Anil kumar
                        Axis Bank customer support has been notified about the posted complaint.
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                          H
                          hotfuzz9
                          from Noida, Uttar Pradesh
                          Feb 7, 2018
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                          I have transfer the amount rs. 3150 through samsung pay on 30th jan 2018. The amount was debited from my account but not credited to the beneficiary. Initially samsung pay customer care took 48 hours then they asked me talk to the axis bank customer care. I called at axis bank customer care on 4th feb 2018 and they also told me to wait for 48 hours and when i called axis bank after 72 hours now they are saying it will take 5-7 working days. They are also not providing any complaint no. As such.
                          Axis Bank customer support has been notified about the posted complaint.
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                            N
                            nasrien
                            from Chennai, Tamil Nadu
                            Feb 7, 2018
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                            Address: Chennai, Tamil Nadu, 600071
                            Website: debiting money

                            Dear axis bank,
                            Nov 22 i rises the complaint about the debited amount, through recharge, but still i didn't receive any payment from your end, how many times make a cal for this money.. One of axis bank service said, like with 120 days your money will credit your account.. Still not credit
                            Too bad service... Make the payment immediately, other will cancel the account
                            Axis Bank customer support has been notified about the posted complaint.
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                              K
                              kvikram2906
                              from Hyderabad, Telangana
                              Feb 7, 2018
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                              Hi,
                              This is vikram kumar, an axis bank account holder with account no - [protected]. I had made a payment of rs. 8000 on 5th of feb 2018. The amount has been debited from my account but is not credited to the payee's account. The status on the transaction is set as 'suspect'. The transfer of fund is urgently required. Please resolve the same as early as possible.
                              Axis Bank customer support has been notified about the posted complaint.
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                                V
                                vendettanvijay
                                from Delhi, Delhi
                                Feb 6, 2018
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                My axis bank savings account has been frozen and i have visited bank two times, but not getting any proper solution.
                                First time they said they will search my account opening form and it will be active by next day but didn't.
                                Second day, after talking to customer care, i told them the report code is tab, they said no one is present in bank who opened the account using tab, once anyone of them came they will contact but nothing happens.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  V
                                  valaram1986
                                  from Mysore, Karnataka
                                  Feb 6, 2018
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                                  Address: Jalore, Rajasthan, 343042
                                  Website: www.axisbank.com

                                  Hello,

                                  With reference to the subject noted above, i have to bring your notice that, the aforesaid account has been closed by your branch without my prior written consent.

                                  Yesterday, while using my card at petrol pump, the transaction could not
                                  Be materialised. I visited the nearest branch of the axis bank and informed the manager above problem, who, in turn, informed me that my account has been closed and dd of the balance has also been ready to be sent to me.

                                  Here, with great surprise to tell you that, i never ever have instructed your staff to close my account on the permanent basis nor given any written instructions to do so in this regard.

                                  I don't understand the customer harnessing approach being carried out by your smart staff to the small account holders like me. Strategy i am facing problems for not fault of mine.

                                  Under the circumstances and noting the problems being faced by me, you are requested to change your wrong decision and reactivate my aforesaid account at the earliest and inform me emdiately on my e-mail action taken by you in thisregard.

                                  Note:signoff closeure statment signature is not mine, but branch manger is not agreed and not ready to face and talk with us.

                                  With regret,

                                  Vala ram
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    paneliyasanjay
                                    from Bengaluru, Karnataka
                                    Feb 6, 2018
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                                    Mail received from transaction. [protected]@axisbank.com.

                                    I don't have any credit card or account with axis bank however i received mail as details mentioned below. Kindly look matter. Inform me if anyone is using my credentials.

                                    Dear customer,

                                    Thank you for banking with axis bank.

                                    Rs.1, 086.57 was spent on your axis bank credit card xx8379 on 05-feb-18 06:15:00 pm at dmart. Your available credit limit: rs. 68, 913.43. The total credit limit of your account is rs. 70, 000.00.

                                    Please contact customer service [protected]/[protected] if this transaction was not authorized by you or if you wish to convert any transaction above rs. 2500.00 into emi.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Mar 25, 2018
                                    Updated by paneliyasanjay
                                    Still I am receiving mail for axis bank credit card
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                                      Pawan5277
                                      from Surat, Gujarat
                                      Feb 6, 2018
                                      Resolved
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                                      Resolved

                                      Address: 394210

                                      Dear sir
                                      kindly reverse the below amount to my a/c as have done wrong transfer through imps in above mention a/c . wrong transfer a/c detail a/c no[protected] amt 28700 date 11/02/17. imps done from SHREE BALAJI HOME LOGISTICS A/C NO. [protected] axis bank surat gujarat
                                      the transfer was supposed to be done to a/c no[protected] but imps was wrong done to a/c no[protected].
                                      kindly reverse the amount our axis bank a/c no [protected] (shree balaji home logistics) axis bank ring road surat IFSC CODE UTIB0000301

                                      THANK YOU
                                      SHREE BALAJI HOME LOGISTICS

                                      RADHEYSHAM SHARMA

                                      EMAIL ID [protected]@gmail.com
                                      mob no [protected], [protected], [protected]
                                      Apr 13, 2018
                                      Complaint marked as Resolved 
                                      9913986633 9725037951 7435900516 [email protected]
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Apr 13, 2018
                                      Updated by Pawan5277
                                      DEAR SIR
                                      KINDLY REVESE MY PAYMENT
                                      Apr 25, 2018
                                      Updated by Pawan5277
                                      sir no recd. my payment
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