Axis Bank Complaints & Reviews

Feb 19, 2018

Updated by sangeeta saikia Dear sir

I am unsatisfied with one of your employee Mr YOGESH PAREEK . I applied one personal loan of minimun amount of Rs 130000/ only in the month of December 2017 and Mr PAREEK has taken my documents for this loan . In the same month of December 2017 I have cleared all the documents which is required for the loan . He asked my pan card, voter I'd, address proof, bank statement updated copy, November months salary slip n that's was enough as per his requirements n he told me I have to wait minimum 2 (two) days for the loan sanction n I did not call him for 6 to 7 days but m not getting any kind of information from his side so I called him and he told me that I have to submit January month2018 salary slip then my loan will be sanctioned. Ok I can give him the documents but my point is that why he is not asking me before of my calling him about my loan status . I have produced the january 2018 salary slip also and he told me that he thats all documents are clered from my side so I have to wait only 2 days for the loan sanctioned. I was waiting as per his words n when I called him on 4 th day He told me that he needs my Form 16 copy for 2016 -17 assessment copy . I submitted the original copy of FORM 16 assessment year 2016- 17 as he ask me then again he ask me to wait for 2 days and after 2 days my loan will sanction . Again the same way when I call him he told that my loan is pending because of my FORM 16 Assessment year 2017 - 18 have to submit then it will sanctioned . As per his asking I have submitted the original copy of Form 16 assessment year 2017 -18 n again he told me I have to wait only 2 days for loan sanctioned. He told me on 30th January 2018 that my loan file is logged in the Axis bank personal loan system so i have to wait only 2 days for loan sanctioned .I was in this way waiting n waiting but doubt comes in my mind so I called him when my loan will be sanctioned then he ask me to send my Form 16 copy of Assessment year 2017 -18 in what's up . Then I got surprised because I have submitted all documents earlier n that is also original copies so today I went to duliajan branch and I checked my loan file then i find that it is not log in n file is totall incomplete . I clicked the photos of my loan file and it is very sad for me that he lost my original form 16 copy of 2016 - 17 assessment year and form[protected] copy . In my file I saw only my pan card, aadhar card, bank statements copy, n all original salary slips but my Form 16 copies are missing . Then my doubt is clear that after i have submitted original Form16 copies why he asked me to sand pics of Form 16 in what's up .

Today I am clear about my loan process that my file is not yet log in so how after 2 days my loan will sanctioned . I applied in December ...still now I am running behind of this . I have to spend my busy hours and regular way I have to come for to the Branch to check my loan status. Mr PAREEK does not even provide me the loan application no . If my loan is not happening from axis bank then tell me the reason I will not spend my time and why one axis bank account also opened in my name .

Now please tell me this kind of liers are the real man power of the reputed bank like Axis? Bank needs business and this kind of stupid fellows ruin the business and reputation . So I request you please strictly monitor his activities and give warning to maintain discipline the Axis bank organizational working culture. More over I request you to ask him to find out my original Form 16 copies and give it to me as soon as possible otherwise I will put one police intimation and I will mention it clearly that Mr PAREEK has lost my original Form 16 copies.
I have attached the incomplete condition of my loan application form, my original salary certificates all which all i have submitted n my form 16 for assessment year of 2016 -17 and 2017 -18 year orginal copy was missing from my loan file in the bank . I have send all the pictures and I hope you will not do any kind of delay to help me in this matter .

Regards
PUSPANJALI SONOWAL
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Please accept this mail . I have send it from my sister's mail I'd .

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Feb 19, 2018

Updated by Zaidi10 Now they don't have option to send email neither through net banking nor through their website.

Feb 16, 2018

Updated by Dinesh Mange Bhanushali This is to Inform that My Below Mentioned Loan EMI has not been deducted as per mentioned date through ECS, so request you to please look into the matter and Kindly Revert the same as Unnecessarily we will have to bare Late Payment Charges and as Per Instructions Received on 6th of Jan. we have Maintained Balance for ECS for Axis Bank has to be Deducted

10/02/18 DD Axis Bank (Loan Account) PHR[protected] 32, 398.00
10/02/18 DD Axis Bank (Loan Account) PHR[protected] 32, 294.00

Jul 11, 2018

Updated by BKotak Not sorted yet. They made a fool out of me. One of the members from Rajkot team called me and did the settlement . But i still recieved the bill. The settlement email was never sent to me. No one is taking care of it after calling them several times.

May 23, 2018

Updated by Vardana I have got 2 fake Amazon e-vouchers for my nearly 22000 eDge loyalty points redemption, tried to reach customer care and wrote several mail. They are saying we will resolve in a day but 4 months were gone no progress. Looks like Axis bank not at all bother about their customers.
Good by to Axis!

Feb 16, 2018

Updated by mohd Raheem uddin resolve the problem as soon as possible.

Feb 15, 2018

Updated by drnirmalya87 It's not 06 days it's 10 days. ...