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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 373

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S
Sathish Babu Gullappa
from Mudigere, Karnataka
Feb 1, 2018
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Sir/Madam I m Sathish Babu Gullappa I Had done my credit card settle ment on 23.06.09 of 10000 But The Bank is still showing outstanding balance due to this my cibil score is gone down and none of the banks are offering me credit cards or loan I need a quik response for this kind of issue.As I settled the amount the cibil account Is Still Showing Unsettled.Plzz Call Me to [protected] Or else I llc Have To Take Some Higher Actions
-Sathish Babu G
+1 photos
Axis Bank customer support has been notified about the posted complaint.
Hi team,

my money got debited with out my permeation i dint got any otp but RS.7000 of my amount debited, when i am asking to bank they are telling no guarantee is this correct for your bank, this is very bad for you Axis. if you can help me please contact me my email ID : [protected]@gmail.com

Thanks and regards,
Lakshmidhar.
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    S
    sheoshankar singh
    from Port Blair, Andaman and Nicobar Islands
    Jan 29, 2018
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    I have received a call from axis bank. I just don't want the subscription and please cancel my subscription for my axis visa debit card. It has been noticed that the money already been charged @1899 for the same. Till now i am not registered for any thing, please cancel the subscription and refund the same into my account asap. My registered mobile number is [protected]. I am waiting for confirmation of delation of this service and also refund the money @1899.
    Axis Bank customer support has been notified about the posted complaint.
    Dear Sheoshankar,

    Greetings from OneAssist..!

    We deeply regret for the inconvenience caused to you & appreciate your patience.

    We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

    Should you require any further assistance, please reach us at[protected].

    Regards,

    Brijesh

    Team OneAssist.
    I booked tickets from IRCTC.Amount debited.tickets not received.Contacted IRCTC, they did not receive money.Submited complaint to Axis bank.After 1month nothing is solved.Axis bank refused to help.
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      B
      Blossom Macwan
      from Pune, Maharashtra
      Jan 29, 2018
      Resolved
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      Resolved

      I have a salary account in AXIS bank and whenever I fill petrol from IOCL GURUDEV every time 11.8 amount is debited from my account and this time is twice deducted.

      It is not even informed that charges are going to applied when petrol is refill from axis debit card. I use another cards too but there are no such another charges.

      Please help to resolve my issue.
      Jan 30, 2018
      Complaint marked as Resolved 
      solved
      Axis Bank customer support has been notified about the posted complaint.
      I am not getting documents & due to that getting loss of lacs of rs...
      [protected].
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        N
        Nripen Kumar Bora
        from Guwahati, Assam
        Jan 29, 2018
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        Address: Kamrup Metropolitan, Assam, 781034

        Dear sir,

        For your kind knowledge i would like to inform you for discontinue of my credit card payment being card no [protected] of axis bank, my savings account being no [protected] was put on lien. As per demand of authority of credit card i have already paid rs.14700.00 as dues on dated 17/01/2018. After that i have informed regarding the matter to the concern branch. They have take 48 hours to release from lien of my savings accounts. But sorry to say till now my savings accounts put on hold in your end. I also inform you i have found no response from the concern branch.

        So i request you please release my accounts from lien as soon as possible on act of your official end. Its my humble request.

        Regards
        Nripen kumar bora
        M. No. [protected]
        Axis Bank customer support has been notified about the posted complaint.
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          N
          nithinkanderi
          from Noida, Uttar Pradesh
          Jan 29, 2018
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          Address: Chennai, Tamil Nadu, 600076

          I hereby bring to your notice that inspite of giving a written communication from axis bank that i would not be charged any financial charges on payment of my full credit card balance on the specified date (Refer the attached snap of mail), i have been charged financial charges. Inspite of repeated requests to reverse the charges, i have been being billed each month for a card which was deactivated long ago. I don't find this fair from a reputed bank of yours. When in a great financial difficulty my account was frozen and made things very worse and now charging amount though had paid as demanded by axis bank
          I would like to know what's the status of my request number[protected]. There is no response from the nodal officer. Inspite of repeated pleading the customer care executives give the response that i need to pay the financial charges which has accumulated over the period though there is not proper response from the bank to close this issue.
          And now my saving account has been debit frozen when the matter is still under discussion.
          +1 photos
          Axis Bank customer support has been notified about the posted complaint.
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            H
            Harikrishnag
            from Bengaluru, Karnataka
            Jan 28, 2018
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            Address: Bangalore, Karnataka, 560029
            Website: axis bank

            Hi yesterday i was enrolling course online in udemy app but that transaction got cancelled and amount is deducted from my axis bank account and that amount is not yet deposited into my account and this is the not the first time few months back while recharging mobile also some amount is deducted even though recharge is not done.

            I have attached the cancelled transaction mail.
            +2 photos
            Axis Bank customer support has been notified about the posted complaint.
            I have paid Rs 415 on 27/1/2018, 11 AM in [protected]@axisbank during train ticket booking. Fund has been transferred to [protected]@axisbank but no ticket was booked. Pls refund the amount. at the earliest. Pls respond to [protected]@gmail.com. I can be contacted at [protected].

            amount debited from account - Comment #2987319 - Image #0
            It is submitted that my debit card [protected] not working for online payment. Please unblock my debit card for online payment as soon as possible for resolve the matter.
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              Y
              yash523
              from Haridwar, Uttarakhand
              Jan 28, 2018
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              Address: Anand, Gujarat, 388120
              Website: RBI also

              Whenever i make a part payment with axis bank through phone request, almost in three transaction i have to remind after a week to deduct from my principal amount. They are doing it intentionally. This time also they did the same. This time i have request no. 14046149. But rs. 50, 000 is not deducted from my loan principal amount. But already they have kept as additional amount in my home loan account. Last time i have talked with sanjay and mohmaad wasim through phone. They said it will be adjusted within 2 days as earlier request was not operated in fact the person has not put the earlier request on 11/1/2018. I think axis bank is most bogus bank for loan replayment. They are cheating with customers.
              Still 50, 000 was not reflected as part payment. Earlier also i face same problem with part payment of rs. 2, 50, 000/-. After a verbal fight they have credited. This was happed in 3/8/2017. They have credited rs.77 for what, no intimation in this regard. My home loan account number is phr[protected].
              +1 photos
              Axis Bank customer support has been notified about the posted complaint.
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                T
                Tinku Jaiswal
                from Darbhanga, Bihar
                Jan 28, 2018
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                Address: 827013

                Dear all,

                I hate axis bank services, i used axis card previous one year but i cant get any support from axis bank or customer care.

                Following problem i suffered in axis creadit card (Buzz).

                1) bank duducted gst amount on already paid gst product.
                2) during loan, bank told me only monthly principal & interest amount. They didnot share gst amount detail.
                3) very bad experience specially this bank. Bank told me i cant help you because i am not issuing your creadit card kindly talk with customer care... But customer care no. I found always busy... Issue remain same.
                4) i am not getting proper support from any one so i transfer my account to another axis bank. It takes two days as per message show in my axis application.
                But 5 days elapse account not transfered as well as whole amount hold by axis bank... And it shows zero balance.

                I like government banks because it takes too much time & they can't cheat with customer.

                If any axis bank autherourity person seen my no. Than kindly forward my no. Support my mobile no. Is [protected]/[protected]
                Because i am a private company office employee & i have much time to go ban
                +3 photos
                Axis Bank customer support has been notified about the posted complaint.
                Jan 28, 2018
                Updated by Tinku Jaiswal
                Dear all,

                I hate axis bank services, i used axis card previous one year but i cant get any support from axis bank or customer care.

                Following problem i suffered in axis creadit card(buzz).

                1) bank duducted gst amount on already paid gst product.
                2) during loan, bank told me only monthly principal & interest amount. They didnot share gst amount detail.
                3) very bad experience specially this bank. Bank told me i cant help you because i am not issuing your creadit card kindly talk with customer care...but customer care no. I found always busy...issue remain same.
                4)i am not getting proper support from any one so i transfer my account to another axis bank. It takes two days as per message show in my axis application.
                But 5 days elapse account not transfered as well as whole amount hold by axis bank...and it shows zero balance.

                I like government banks because it takes too much time & they can't cheat with customer.

                If any axis bank autherourity person seen my no. Than kindly forward my no. Support
                Because i am a private company office employee & i have no much time to go bank
                Dear sir I'll opened a new asap account tranver 200rs in in via mobile banking but not credited in my account please check and credit in my cash.reference number below.NEFT Fund Transfer of Rs.200.00 to sthevan request is accepted.Please use Reference No. IOBAN[protected] to check Status., Transaction ID:[protected]. Dated on 23/01/2018 15:51
                I have taken personal loan 300000.The executive told me to 1percentage of processing fee and not take any other charges for your loan insurance also waiver for your loan.but now I getting after deduction 290000 only. And your executive collected to customer some money likely Rs.50 or RS.100 at the time of document submission.And one more thing executive are fraud. My loan number is PPR[protected].
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                  R
                  raju2018
                  from Guntur, Andhra Pradesh
                  Jan 27, 2018
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                  Address: Nalgonda, Andhra Pradesh, 508213

                  I have received a call from axis bank on 16.01.2018. I don't want the subscription and please cancel my subscription for my axis bank visa platinum card ending with 0178. It has been noticed that rs 1899 was changed for that.

                  Hence, it is requested to cancel the one assist subscription and refund the amount to my account. My relationship number is 3599267. Please cancel the one assist subscription and refund the amount
                  Axis Bank customer support has been notified about the posted complaint.
                  Feb 06, 2018
                  Updated by raju2018
                  Dear One Assist team,

                  Already 7 working days passed. But the amount was not refunded to my Axis account. How much more time you people need to refund the amount??

                  Please intimate me when the amount will be refunded to my account.
                  Dear Subhabrata,

                  Greetings from OneAssist...!

                  We deeply regret for the inconvenience caused to you.

                  As per your request, plan has been cancelled vide Service Request number 2815072 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

                  Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                  Regards,

                  Brijesh

                  Team OneAssist
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                    R
                    RamkumarJ22
                    from Bengaluru, Karnataka
                    Jan 27, 2018
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                    This is to bring to your notice that axis bank has failed to node to the directives of our court ruling in barring unsolicited calls to people. I'm getting constant calls from various numbers of axis bank (Hyderbad backoffice) for loans, credit card services at odd hrs everyday 2 to 3 times to my landline number my parents are old aged and can't answer everyday to these calls. No proper response from customer care/local branches too. I am ready to close my account, but what is the guarantee that these calls will stop? Even after, so many complaints and follow-ups, back office operation seems to be least bothered.
                    Axis Bank customer support has been notified about the posted complaint.
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                      A
                      amaruthi
                      from Delhi, Delhi
                      Jan 27, 2018
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                      Address: Bangalore Urban, Karnataka, 562106

                      High interests, high payments, no proper customer response from the bank, indecent response.. Cutting the call while inquiring, wrost everywhere. Only these are the salient features of axis bank.

                      I would like to cancel my axis bank credit card, which i can`t hold for any more. Here is my axis bank credit card number. ([protected])

                      Pls do the needful.

                      Regards,
                      Maruthi a
                      Mobile num. [protected], this is my register num.
                      Personal num. [protected]
                      Axis Bank customer support has been notified about the posted complaint.
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                        R
                        Rangarajan1957
                        from Hyderabad, Telangana
                        Jan 26, 2018
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                        Dear sir,
                        I am not receiving the monthly sb & credit card statement of account. My sb a/c no [protected]
                        Credit card ending...9664
                        Pl arrange immediately as the same is required for my aadhar card correction submission and continue to send the same to the new address which has been already updated 8 months ago
                        Thanks & regards,
                        S rangarajan
                        Axis Bank customer support has been notified about the posted complaint.
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                          V
                          virendra92
                          from Jhalawar, Rajasthan
                          Jan 26, 2018
                          Resolved
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                          Resolved

                          Address: Ajmer, Rajasthan, 305901
                          Website: www.axisbank.com

                          Hi axis bank ceo

                          Sir

                          My sb a/c number is [protected]. Name virendra prajapat,
                          I sent 1000rs through tez upi but i get only 646 rs in my account. When i chat with customer they said it was lien amount of 364rs. My account is asap zero balance account then why u take this type of charges, so please send me my money back. My upi trannsactio id is upi/p2a/[protected]/suresh kumar prajapati

                          Thanks for kind coopration and nessary action.
                          +1 photos
                          Apr 19, 2018
                          Complaint marked as Resolved 
                          I got my money back thanks to consumer complaints
                          Axis Bank customer support has been notified about the posted complaint.
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                            nadeemshine
                            from Varanasi, Uttar Pradesh
                            Jan 26, 2018
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                            Address: Lucknow, Uttar Pradesh, 226022

                            Dear sir/mam

                            I have done transaction from atm id 00spcn3556 (Axis bank atm) at 15:56:40 for rs. 10000 but i received amount of rs. 8500. Kindly confirm to me why i got less amount as i want to withdrawl 10000
                            Kindly resolve the issue.

                            I have done transaction from atm id 00spcn3556 (Axis bank atm) at 15:56:40 for rs. 10000 but i received amount of rs. 8500. Kindly confirm to me why i got less amount as i want to withdrawl 10000
                            Kindly resolve the issue.

                            Regards
                            Mohd nadeem
                            Axis Bank customer support has been notified about the posted complaint.
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                              S
                              sameeraanish
                              from Jalalpur, Gujarat
                              Jan 26, 2018
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                              In this regard i have already posted my complaint on 23/12/2017 in this form (Id[protected]. I have submitted my scaned copy of kyc to axis bank cox town branch bangalore one week ago. But the bank has not activated my nri account which was frozen without any notice/alert and also i have not received any reply from the bank. Due to which my family is facing lot of financial problems, but the bank is not taking any action. Axis bank nri consumer service is very poor
                              Samiulla khan
                              Axis Bank customer support has been notified about the posted complaint.
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                                P
                                PiyaleeDas
                                Jan 25, 2018
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                                Address: Birbhum, West Bengal, 731101

                                Hi,

                                My mother, jharna das, is a customer of axis bank (A/c no [protected]), suri branch. We are facing fraudulent behavior on part of the staff of the said branch.

                                Incident 1: on the maturing of my mother's fixed deposit, she was asking about the interest rates of fd. A certain staff member led her to believe that he was investing her money in an fd with high interest rate and actually signed her up on a high risk equity driven mf. We all had to visit the branch and insist on the withdrawal of the same the next day. Only then it was withdrawn.

                                Incident 2: my mother went to the branch to link her adhaar card to her account. She was signed up for a credit card with automatic account debit feature on. And that too without her knowledge or consent.

                                Incident 3: my mother submitted application for the cancellation of the credit card. Nothing happened.

                                All these have been going on for months. My mother is not tech savvy and relies on bank staff for her transactions. All this happened in full knowledge of the branch manager and we are tired of seeking redressal. If this doesn't stop, we will be forced to move all our relationships to a different bank.

                                Regards,
                                Piyalee das
                                Axis Bank customer support has been notified about the posted complaint.
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                                  K
                                  Kavin1327
                                  from Chennai, Tamil Nadu
                                  Jan 25, 2018
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                                  Address: 636701

                                  Axis Bank — amount debited but not received to beneficiary account

                                  2 Reviews
                                  Ka Kavin1327 on Jan 11, 2018
                                  Mark as Resolved

                                  I have made imps transaction on 02/01/2018 for the amount rs 4400 from my axis account to indian bank account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
                                  I contacted axis bank customer care, but no use.

                                  Imps refernce[protected]/01/2018 please return my money 4400
                                  Rf no - (U3376mp42290) date 02/01/2018
                                  Attach stement ac no : [protected]
                                  Thanks with regards
                                  Attech ac no[protected]...
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Dr Deepak s mehta
                                    from Bhopal, Madhya Pradesh
                                    Jan 25, 2018
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                                    My debit card kept in branch since long time. I am ready to give my another official address of my services place. But branch sarangpur. Ahmedabad. Guj. Shreghantakarn mahavir commercial mkt. Pin 380022. Employee mrs bhumikaben refuse to deliver my debit card with misbehaving words. My services time is 9.00 am to 5.00 pm. So in-between time i can not remain present at home. My name is dr deepak s mehta.
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      Deeep43
                                      from Ahmedabad, Gujarat
                                      Jan 25, 2018
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                                      Address: Ahmedabad, Gujarat, 380059

                                      Hi,
                                      I was applied for credit card in axis bank. I'm was get confirmation message from bank deliver your credit card will deliver from blue dart service but blue dart service agent not delivered to me when i saw in blue dart tracking parcel portal then it is show receiver[me] not available but i did't get any call from blue dart service agent.
                                      I received only one message from blue dart service agent.
                                      Regarding this i called to axis bank support team they are not listen my complaint even they are not given to me proper response and put my call again and again hold, after some time i tried to your help line number but it is not connect with my phone when i tried different number they told me you called only from your register number but how can i called they are block my number or any other issue.
                                      Whenever i tried call it will automatically disconnect.
                                      Axis bank support team and their toll free number not providing proper service to customer
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        Nauseas shaikh
                                        from Pune, Maharashtra
                                        Jan 25, 2018
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                                        Address: 403707

                                        Dear sir/madam,
                                        As usual today i started my day with purchasing household items with my wife to the nearest supermarket in our vicinity. Soon after purchase i submitted my axis bank priority debit card, but unfortunately the cashier told me it has been blocked, then i tried next again it has reflected the same message.in the meantime cashier told me you resolve your query till that time i will take the other customers. I was in a pathetic situation from there itself i had called my priorty manager, he has given another shock by saying my saving accout has been blocked/freezed for loan amount unpaid of 2017 and for the same i had to call loan department and personally visit to the branch also but i informed him the same has been closed in 2015. Soon after that he has connected to me the ops. Head of panjim branch. She listen to my whole communication and inform me the same will mail to them and convey the status of the same today itself.
                                        Now the question is why the branch has neither communicated nor mailed me anything on this even though i am so called priority customer of your branch/bank.
                                        If the same has been informed earlier then i was not being ashamed in front of supermarket cashier & customers.
                                        Soon after concluding my conversation with ops. Head of panjim goa branch, i called up phone banking loan department of axis bank, after furnishing all information they came to a conclusion that both the loan account got closed in 2015 and simultaneously they informed me to be untouched with retail banking department.
                                        I need the same has to be resolved today itself without further delay.
                                        Customer id.[protected]
                                        Saving a. C no [protected]
                                        Housing loan a. C no. [protected]
                                        Vehicular loan a. C no.[protected]

                                        Regards,
                                        Naushad g shaikh
                                        Axis Bank customer support has been notified about the posted complaint.
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