Axis Bank Complaints & Reviews

I am a customer at Axis bank, Dunlop Branch, Kolkata-700090. I did not received new debit card, still they deduct charges (Rs.354/-) from my account. On complain, they assured to refund the same, but they are playing...on every reminder email, they are providing new complain no. and telling to wait for action !! After couple of repeat of the same play procedure, I angry and rudely asked, " how long axis bank will play with long time customer & will provide new new complain no !!" ? Now they stop to reply/ communicate.

Today 7 thousand taka was deducted from my account by introducing myself as Axis Bank official. They had all my credit card details and I thought they were the official of Axis Bank. Because all the transitions have given its complete details. Accordingly an OTP number is taken from me through SMS and then the money is deducted.
And when I mentioned this to Axis Bank customer care, they looked casual and I didn't get my correct answer.Instead I was told that I may or may not get the money. And then a ticket was created and when I called customer care again about the matter they hung up on me before they could hear me fully.
And when I paid on my credit card how did those people know that I paid on credit card. I don't see any security and solution with this bank.

My family member's account got debited by Rs. 2199 for one assist service which I have not opted for. When went to the bank they informed me that one assist service is nowhere related to Axis Bank. But when called oneassist service they informed its for Axis Bank.

Could you please clarify what is the reason for this....

Today i tryed depositing 41000 into the cash deposit machine and i received a receipt that 1 note is retained by bank and rest of the 39000 note want to submit i cancelled the transaction and my 1 note is not came back from the cash deposit machine, i have call the customer care and lodge a complaint they told it will be solved my 4 to 7 business day.

My account is debit frezed i dont know why and i am not in Hyderabad my account branch is in Hyderabad and i cnt go to Hyderabad. I contacted chat suppor they given me number and e mail i want funds emergency bills there js no reply from bank or branhc.

Hi,

I have a on going loan with Axis Bank actually I lost my Job before two and half years ago still managed to pay my EMIs still now this month I couldn't pay and I am trying to arrange it, but iam every day getting harrasment calls every one hour they are keep calling and one person came to my door step and was keep on ringing the door bell. Please help me on this until i arrange something to settle my loan i need time.

Axis bank,

I have been card holder since 2021, now I have received 2 credit card one Flipkart and neo, but my neo activation benefits have yet not started so how much time it will take.

Customer care team is not giving proper assistance to me, and I want to close my as well. My compaint no is[protected]

They just sold me card and no after sales Services...[protected]...this person just converted his lead and after that no response.. Kindly assist or close both my cards i will try another option.. Regards

I vacated a house on 31-March-2022. From then onwards i am trying to delete autopay biller for electricity. Its giving error in mobile app and also on internet banking. Requested relationship manager to resolve this. He asked me raise a dispute request in Axis bank site. I did the same immediately and after 2 days I got a call from axis bank to go to nearest branch in-person. I went to branch and given a written request on 14th july 2022. No action taken. Today I called phone banking and said they will raise a another request. It seems they are closing all earlier request by default without resolving. Today one more bill paid. I am struggling to stop paying bill for which i vacated 4 months back. I tried all options and not sure how i get the money back and stop paying further bills. Could you please raise a consumer complaint to recover all the payment done and take action on axis bank. Thanks, Pavan Angirekula ([protected])

Hello team,
My self NIHAL PASWAN. And i have an a account in axis bank and my bank account no is- [protected]
This is my salary account but I didn't had idea that my salary account is converted into savings the branch deducting charges every month and when i asked with sales officer about this he assured me that still my account is in salary account... After deducting many times when i visit branch they informed me that my charges has been deducted for saving maintenance charges... I have been already process for converting my account into salary account but yesterday they again deduct 590 rs charges... So for that I'm really dissatisfied with your service...
Kindly take action and refund my such amount as soon as possible

Thankyou
Nihal paswan
[protected]

885rs got deducted in my account.
At starting they mentioned it's free account no need to Pay any amount for this.
Could you please resolve this asap

I had axis Bank credit card and due to some medical financial issues I couldn't pay the amount. My cc limit was 30k and due to non payment, the overdue amount went upto nearly 49k and then in my cibil report axis bank cc is in written-off and the written off amout is nearly 53k. I paid the entire 53k to clear all dues but when I ask for axis Bank to remove written off status from cibil, they are asking for more money to pay. I mean, when...

Sir I am priority customer of your bank for long time but for last almost two Years passbook printer is in pathetic condition in Brach sector 13 Hisar Haryana.Repeated request for change of this still awaited because we are facing problems please get it done.We expect good service but it reminded us of govt sectors banking

Dear Sir,
This has reference to my email dated 10/07/2022 where I had raised a complain regarding an unwanted debit card value plus issued to me. My reference no is[protected].
But on 15/07/2022 I find that you have debited an amount of Rs 885 as debit card charges. I really fin it astonishing that instead of resolving by problem you have debited me for Rs 885. It appears to me that you take immense pleasure in harassing your customers by involving yourself in such nefarious activities.
Nevertheless I request you once again to resolve my issue regarding the unwanted debit card and charges debited from my account to avoid further litigations.
Regards,
Saunak Roy.

Dear Team,

As mentioned in the subject. I have submitted My account closure form on 13th June 2022 at Kolar Road Axis Bank branch Bhopal (M.P.) with my cheque book and debit card. But they haven't close my account till now along with that they have again charged me with around 300 rupees and my account showing nagetive amount. I request you please do something.

Thanks&Regards,
Naved Ahmed
Account No. [protected]
IFSC code - UTIB0001933
Mob.No. [protected]

Without any intimation how I am getting messages like amount is deducted.
this is 2nd time I am getting messages for amount deduction, If this is the case will transfer my salary account to another bank.

Dear Customer, We wish to inform you that INR 26.55 has been debited from your A/c no. XX5748 on[protected]:41:12 at PTL/SCG.VISA.POS/13.07.22/MSW*SHRI SIDDE

Hi,
I have a saving account and loan account with Axis bank,
Loan Account No: PPR[protected]
EMI of Rs. 10, 436.00 10th of every month.
I have been a loyal customer of Axis Bank for the last 5+ years. Using Credit Card, Bank Account and 2nd Personal Laon.
I have paid all credit card bills on time, EMI only time in the last 5 years and this time I had less amount around 7k and transferred the rest amount by afternoon 12 pm and maintained the full amount. after transferring the amount when I check EMI has been deducted but it reflected the date as 11-Jul-22 and also charged by bounce charges.
When the amount has been deducted on the same day!
How can I be been charged for bounce charges?

If they want to charge me then the amount should not be deducted on the same day. It should be deducted on 11-Jul-22 as updated in my bank account.

I Request you to process my complaint with Axis Bank.

I tried contacting Axis Bank for a refund of my money they denied it and gave Request No: 20854933 for escalation.

I was working with bank in 2020emp id 192649.i left without notice so they are not giving RL & EL but atleast they can provide no due certificate as for my irda noc i require atleast no due certificate....

There are two cash counters in bank. One giving cash to someone but in other counter no staff member available for receiving my cash . I was waiting for half an hour but no one responded.

I have recently applied for an Axis Bank ACE credit card through the bank officials. Card was approved on 29 June, 2022 which did not get any update since then. The Card status is APPROVED since then with a credit limit of 27, 000. Earlier this year, I had applied for a Flipkart Axis Credit Card which was received within 10 days of application.
Attached are the screenshots of the SMS received upon card approval on 29 June, 2022 and the Online status of the application as approved.

I have contacted the bank via online chat (chat ref. no.[protected] as well as through phone but without the resolution.
I don't think the application should be stuck for so many days for customers having Excellent Cibil scores
.
Please resolve it and dispatch the card asap.

Rs. 59 debited continuously for 2 days as Sign Verf. charges