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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 380

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K
keyurdabhi
from Bhavnagar, Gujarat
Jan 6, 2018
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Address: Bhavnagar, Gujarat, 364002

Name:m g dabhi

Account no.[protected]
Account type : saving account/salary account.
Branch code: 200
Branch name: bhavnagar (Gj)

Account opening date: 23.9.2016

We have opened only saving account not any thing.in this month on date
11.11.17 you have debited rs 332.02 (Consolated dp charge).

We visited branch for this charges, they inform us this chagres for
Demate account.
We inform them that we have not opened any demate account how it
Opened, there is no reply from that side and inform us please fill
The form of closing of demate account.
Another day we visited branch manager inform us for this matter. We
Have asked to show you the demate account form which is filled by us
Than they inform us, we will arrange to show within 3 days. But after
35 days we visit the bank they can not show us the form of demate
Account.
I already informed to nodal officer and company secretary of axis bank (Before a week ago) but still today i can not get any positive reply.

Awaiting for your quick reply.
Axis Bank customer support has been notified about the posted complaint.
Jan 06, 2018
Updated by keyurdabhi
PL advise me for more actions.
I already ifnromed to RBI and SEBI.
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    V
    Venkat A M
    from Bengaluru, Karnataka
    Jan 6, 2018
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    Dear sir/madam,

    My name is mr. Venkat a m and i am employee of kems forgings ltd, unit-2 attibele indle area and i am working as sr. Hr executive, we have saving accounts in axis bank and i got axis credit card and with out any purchase i have received 6, 127/- out standing payment and also they have freezed my saving account also (Saving account no-[protected]) than
    Immediately i was visited to my nearest branch office electronic city and they have suggested me that i should clear the payment than only your account freeze can be removed after that as per axis branch manager instructions i have been to btm axis branch office on[protected] and i made payment through cash amount of rs. 6, 127 and my credit card no - [protected].

    After the payment branch employee was communicated with in 4 working days your account will be activated but still they have not removed the freeze same problem is continued and since from 3 months i am unable to do the any transaction and nor withdraw the money and i am depending on my monthly salary only and i have one small kid also and i can't manage life without money and i have tried so many to customer care but i does't get any help from customer care so finally iam sending my requesting with you please try sortout my problem

    Thanks & regards,

    Venkat a m
    [protected]
    [protected]@gmail.com
    Axis Bank customer support has been notified about the posted complaint.
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      A
      Anurag Tulsian
      from Mumbai, Maharashtra
      Jan 6, 2018
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      Address: Mumbai City, Maharashtra, 400018

      I have applied for credit card of axis bank in the month of october, 2017 and after collection of documents it was informed to me by axis bank "worli naka", mumbai branch that the application was rejected due to low credit score and some pending loans and advised me to review my credit score report. Thereafter i have ordered my credit report from a well known credit agency "experian" and on perusal of the report it was observed that 2 agriculture loans of rs. 10, 000/- each has been erroneously uploaded by axis bank against my pan no. Because of which the credit score is showing low. I have asked axis bank to provide me with the reasonable solution as to why such bogus loan has been uploaded against my pan but responded very carelessly and asked me to visit axis liability branch. I want axis bank to rectify the same at earliest as it is damaging my credit worthiness.
      Axis Bank customer support has been notified about the posted complaint.
      Jan 06, 2018
      Updated by Anurag Tulsian
      Why should I Visit the branch the branch to ask them many times to rectify something which is not my mistake. I want axis bank to rectify the same and if want any details from me contact me via either phone no. or Mail ID.
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        S
        sugumart
        from Mumbai, Maharashtra
        Jan 6, 2018
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        Address: Chennai, Tamil Nadu, 600043

        Dear sir,
        My axis bank credit cardno:[protected] privilege master card.
        Iast month statement to this card is minimum payment was 11000 rupees, which was paid as 16000 rupees.
        I astronished with a shock i received a message mentioned to pay the amount is 28000 rupees as a ooominimumpayment for this month.
        I don't know why this message
        Sent to me without having proper calculation and clarification.

        I can't pay 28000 rupees since the calculationand clarification is not proper

        Kindly give correct message to me.

        Dr. R sugumar.
        Axis Bank customer support has been notified about the posted complaint.
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          O
          Oswal sweety
          from Pune, Maharashtra
          Jan 6, 2018
          Resolved
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          Resolved

          unnecessary loan rejection & very slow process in personal loan application.

          Address: Pune, Maharashtra, 411041
          Website: Www.axisbank.com

          My name is sweety sumit ohal. I applied for 1 lakh, personal loan in axis personal loan dept, shivaji nagar pune on 2/1/2018, sales manager name kurnal kale, executive name deepak. I called executive after two days, he said me that he will revert me after 2 hr but no response,

          Now they said application is rejected, even my company is listed in axis, my credit score is above 780, my salary is above 17500/-, even i don't have...
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          S
          Sourav Gayen
          from Ingraj Bazar, West Bengal
          Jan 5, 2018
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          Address: Burdwan, West Bengal, 713325

          I am sourav gayen.
          This is in reference to the illegal and fraudulent transactions in my account [protected], the matter is that today i have got a message that rs. 941.87 is debited from my account.
          I want you to look into it and refund the amount deducted illegally.
          You must do it as soon as possible failing which i shall not only escalate the matter higher but also take legal steps to ensure safety. I shall also highlight this "illegal deduction of money" on social media so that people are aware about axis bank 's way of poor service.
          Axis Bank customer support has been notified about the posted complaint.
          Jan 05, 2018
          Updated by Sourav Gayen
          Hello today I have got a message that Rs 941.87 is debited from my account... I don't know about it...plz help me my mob no is [protected]
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            R
            Riasat
            from New Delhi, Delhi
            Jan 5, 2018
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            Hi team,

            This is in reference to my personal loan from axis bank (Ppr[protected] about four years back. Due to some unavoidable personal circumstances i could not pay some of the emi's and decided to settle the amount.

            The final settlement amount was agreed at rs. 16000 via final settlement letter reference number axisb[protected]/21809 dated 8th july 2016.

            I paid the amount in cash to the authorized agent on 29/07/2016 via receipt number 1307666.

            However, it's been over 1.5 years, still i have not received the noc for the same as promised and the account still shows as active in cibil which is affecting my cibil score.

            I was promised that i would receive the noc within one month after the full and final settlement is done.

            Would request you to kindly look into it and provide the noc at the earliest and update my cibil as settled.

            I have raised the concern to their grievance redressal, but did not receive any response.

            Name: riasat hussain
            Loan number: ppr[protected]
            Mobile: [protected]
            Axis Bank customer support has been notified about the posted complaint.
            Hi Team,
            Iam Suraj Sukla my Axis account no is [protected]
            This is in reference to my personal loan from axis bank PPR[protected] . Due to some personal circumstances i could not pay some of the emis. on 30th Nov 2018 i payed all the dues and closed my loan.

            I paid all the dues, penality charges and cibil amount submitted in the bank

            they promised that i would receive the noc within one month after the loan closure. since 2 weeks no one is responding my call and emails

            Name Kapil7.Sharmaaxisbank.com Business Manger
            ph number is [protected], he is Spoc for loans and he blocked my number now

            Would request you to kindly look into it and provide the noc at the earliest and update my cibil as closed.

            I have raised the concern to their grievance redressal, but did not receive any response.

            Regards
            Suraj Sukla
            [protected]
            I have raised the concern to their grievance redressal, but did not receive any response.
            Axis Bank Customer Care's response, Jan 25, 2019
            Verified Support
            Hi, sorry for any inconvenience. We are here to help! Please share your concerns via inbox along with your contact details so that we may assist you at the earliest. Regards, Team Axis Bank.
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              R
              Ruchirrc8
              from Surat, Gujarat
              Jan 5, 2018
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              Address: 395009

              Dear team,

              We have concern related axis bank as we have recently purchased a flat and for that we have took the home loan from same bank now as per the govt scheme we got to know that we can get subsidy from our loan bank so for that we approach bank and submitted all the required documents in aug'17 which bank employee asked. That time they said you will get revert in 2 months but still we have not got any confirmation from bank and even we had visit in bank around 2-3 times at ring road majura gate (Surat-gujarat) branch but then they said to update the father's and sister's name in the application later we have updated what bank said. And till date not getting any update from the bank and when we visit to bank so they make us to wait 2-2 hours there. Now today when we called axis customer care then they are saying your application is rejected because your father's and sister's name is not mentioned in flat papers. I already told to bank that name is not on papers but too bank person said it is compulsory to mention the name.
              Kindly help me to sort out the issue.

              My contact no [protected]
              Axis Bank customer support has been notified about the posted complaint.
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                M
                michi tath
                from Bongaigaon, Assam
                Jan 5, 2018
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                Address: Papum Pare, Arunachal Pradesh, 971111
                Website: credit card

                Sir.
                Your service is to late still i didnot found my credit card, on my application is applied beyond 2 months, and it can not be tracking for online service,
                Your staffes are not replying me message we compelled to charges near banking staff,
                They were deceive my amount to fd for rs 25, 0000/ if it is true why did too late and staff said me if fd deposited we can deliver credit card within 12hours to delivered, but i wait for 2 months in place of 12 hours.
                Please advicev to your staff of the itanagar axis bank, how to handle customers and ask them to quick delivery for credit card accorded his assurance.
                Michi tath
                Arunachal pradesh,
                Itanagar;[protected]
                Axis Bank customer support has been notified about the posted complaint.
                Sir I have not received any call from axis bank about one assist service.i don't know what is this my account number ends with 269040 end master card ends with 5531 and card is blocked .I want to refund my 1899 rupees please sir I want my refund
                Today my axis bank debit card miss used/fraud and transaction of ₹ 9950+2900 via PAYTM
                ₹.9950 Transactions number is:[protected]
                ₹.2900 transaction number is:
                [protected]
                Kindly check..also blocked my ATM after this transaction.
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                  M
                  Maccha
                  from Hyderabad, Telangana
                  Jan 5, 2018
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                  Address: Hyderabad, Andhra Pradesh, 500033
                  Website: Axisbank.com

                  Hi
                  I have not paid my credit card payment from 6 months as i don't have job and unable to pay. Now i want to settlement my card amount but no one is responding and saying to pay full amount and send legal notices to my father. Bank people not understanding my situation and not helping any more. There is no proper email id to send details or contact number to talk.
                  Please help me on this and arrange a call back which i can settlement my card and come out of this issue.
                  Axis Bank customer support has been notified about the posted complaint.
                  Axis bank has cutted 1250 rs on the name of consolidated charges..apart from I have personal loan EMI from another bank and i can pay on 5th 11 the or 17th but if I can't have balance on 5 the and I paid on 11 the then also axis cut 250 rs check bounce amount..so I am gonna close this account
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                    S
                    sharma..
                    from Goshainganj, Uttar Pradesh
                    Jan 4, 2018
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                    Address: Sambhal, Uttar Pradesh, 001085
                    Website: AXIS_BANK/UTTAR_PRADESH/MORADABAD/CHANDAUSI

                    Dear sir,
                    This is to inform you that i want to close my account because of misbehave in chandausi branch (branch code-001085).I opened my account 15 days before so in ( 4/1/2018) i was dpositing cash so i filled the form and waiting for my turn on cash counter but when my turn was come so i was give the money to cashier but suddenly the cashier started to abusing me and insulting me and He did not deposit my cash in my account i dont know why he was misbehaved me i thought he was streesed out for lots of work.But i am asking a question that. There is a lots of banks and I have never seen this kind of behaviour in any other bank so i decided that i am closing my account in AXIS BANK.
                    Kindly Respect the Customer
                    Axis Bank customer support has been notified about the posted complaint.
                    Even after submission of FIR copy and required documents, axis bank isn't responding to the refuns status. Their customer care is of no use, never pick the call. As per their timeline 120 days have passed, yet no refund is processed. Fraud transaction happened on Sep'17.
                    I have made imps transaction on 17th december 2017 for the amount rs.12000 from my axis account to a friend's acount. The amount got debited from my account but the beneficiary account is not credited. He have an urgent requirement of money. I request you please coordinate with bank to escalate this issue.

                    account number : [protected]
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                      L
                      Logesh Jayapal
                      from Chennai, Tamil Nadu
                      Jan 4, 2018
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                      Address: Chennai, Tamil Nadu, 602024
                      Website: Axisbank retail

                      Dear sir, here with i have raising the complaints regarding my salary account ([protected]) regarding that my salary has credited in my account. After i trying to access it shown that unauthorized access. And also its linked up with my inoperative accounting like previous history like unhappy with axis regards, and debited my accounts of rs 2600. And kyc pending status. While the accounts not been opened why bank has sending welcome letter and credit information and all, after blocking access of my saving account. Its violence of banks. Regards logesh. J
                      Axis Bank customer support has been notified about the posted complaint.
                      Today when i used the atm the following message appears.
                      my account no is ************4376
                      Branch :- AXIS BANK GOLPARK KOLKATA BRANCH

                      Sorry, this card is not authorized for use at this point. Kindly call[protected] or[protected] to know more. Have a nice day!

                      Now card block please rectify the problem.
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                        R
                        rajni kant85
                        from Delhi, Delhi
                        Jan 4, 2018
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                        Hello all,
                        I had taken loan from axis bank, i have given all installments but due to job left one or two installments are not ontime, then recovery boy use abuse language with my father, wife and me. This is ridiculous behaviour, bank employee behaviour is not good and adaptable
                        They use very abusive language with my wife.. That really very bad
                        Axis Bank customer support has been notified about the posted complaint.
                        Dear SUPPORT Team

                        please action the axis bank Employee Fraud person against .

                        Please raised the complaint for axis employee... Very fraud person...

                        Name- Kapil Choudhary (Legal Department)
                        Mobiles no-[protected],
                        Office - Axis house, Noida,

                        Regards,
                        Manish Kumar Jha,
                        [protected]
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                          @nup
                          from Kolkata, West Bengal
                          Jan 4, 2018
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                          Address: Kolkata, West Bengal
                          Website: credit card

                          I, sri anup kanti ghosh, add on my zone credit card no[protected] holder of your esteem bank, my wife being the primary card no[protected] holder had requested your office to treat our cards as surrendered and in operative.in order to do that i had cleared all dues (Rs.1452.35 by cheque no 085360 of axis bank dated 30.11.2017 including penalty charge, penal interest and penalty for delayed payment for which i am in no way responsible as the statement/ bill was received by me two days latter of actual due date) but i find still you have not initiated any action in this regard and have sent a statement dated 18.12.2017. My wife and i further request you to kindly treat our my zone credit cards as cancelled and make it inoperative with immediate effect. The reason for surrendering the card being poor service and unnecessarily forced to make payment of over rs.1500.00 on an amount of rs.3609.00 which to my consideration is bad treatment by the bank with me. As my wife don't have an email id the mail is being processed through email id of add-on card holder sri anup kanti ghosh. Hope you will treat this good and initiate appropriate action and oblige.
                          Axis Bank customer support has been notified about the posted complaint.
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                            M
                            midhun kariyattu
                            from Manjeri, Kerala
                            Jan 4, 2018
                            Resolved
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                            Resolved

                            Address: Kozhikode, Kerala, 673019

                            I received a call from axis bank yesterday. They told me this is for. Card verification and card protection.. With out my permission they took my 1899rs from my debit card.. And i call to axis bank and they told me to put a complaint.

                            I just want to deactivate this service and refund the money.. Otherwise. I will also no more as axis bank customer.. Thanks..
                            Jan 4, 2018
                            Complaint marked as Resolved 
                            I get the mail from one assist through E mail.service request number for the Email query is: 2733510 .
                            Axis Bank customer support has been notified about the posted complaint.
                            Dear Midhun,

                            Greetings from OneAssist..!

                            We deeply regret for the inconvenience caused to you & appreciate your patience.

                            We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

                            Should you require any further assistance, please reach us at[protected].

                            Regards,

                            Brijesh

                            Team OneAssist.
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                              Roja Angel
                              from Hyderabad, Telangana
                              Jan 4, 2018
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                              I have received a call from axis bank today. I just don't want the subscription and please cancel my subscription for my axis visa card. It has been noticed that the money charged rs.1899 for the same.

                              Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of deletion of this service and also refund the money rs.1899/-
                              Axis Bank customer support has been notified about the posted complaint.
                              Jan 04, 2018
                              Updated by Roja Angel
                              On 2nd Jan you guys called me regarding one assist service without confirming me you debited the money from my account, I don't need any services from you, I just need my money back..
                              Dear Customer,

                              Greetings from OneAssist..!

                              We deeply regret for the inconvenience caused to you & appreciate your patience.

                              We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

                              Should you require any further assistance, please reach us at[protected].

                              Regards,

                              Brijesh

                              Team OneAssist.
                              In Saturday[protected] I transfer a amount 1000 to Indian Bank customer through Mobile banking.the amount was taken in my account but the transaction failed.so old debit my money
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                                B
                                babusoichi
                                from Mumbai, Maharashtra
                                Jan 4, 2018
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                                Address: Mumbai City, Maharashtra
                                Website: www.axisbank.com

                                Never use samsung /tej/axis upi... Fraud people... Axis is a fraud bank and never give proper service... I am working for axis bank and i know how easily they take customers problem... We are getting no of complaints everyday but our seniors are saying just divert the cx saying different excuses... What i feel is axis bank taking money from all the teams (Tej, samsung) but not giving proper service to them... Its really a fraud bank because people inside company are cheater... Axis bank blocking cxs money and invvesting the same some where els... Worst experience with axis bank... I know there is no problem from the cx side but we are delaying their request giving different excuses... No response from the team... Cx are calling everyday for their money but nothing is happening... My advise is use other banks for money transfer... Never use these application
                                (Tej, samsung, axis) for money transfer...

                                Axis is banking partner with google and samsung upi... Already
                                Cx are unhappy with service and axis only helping with all the cx data and sharing it to fraudsters
                                Axis Bank customer support has been notified about the posted complaint.
                                very good info...this happen with me also
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                                  O
                                  owel
                                  from Ahmedabad, Gujarat
                                  Jan 3, 2018
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                                  axis bank/one assist

                                  Address: Ahmedabad, Gujarat

                                  I have received a call from axis bank and they said that it is for verification process so i co-operate with them but at the end, they verify my debit card number with me and debit 1899rs from my account for one assist activation.
                                  I want to refund my money to my account.
                                  I have applied for cancellation in axis bank but no response from the bank.
                                  Please solve this as soon as possible...
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                                  sanamsu
                                  from Hyderabad, Telangana
                                  Jan 3, 2018
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                                  This for your kind attention in relation with the pending provident fund. I, mohammad sanaulla s\o mohammad asadulla worked as a bde at axis bank ltd masab tank branch (1497) hyderabad, telanagana and i have resigned for the above post on june, 15 2017 and worked for 15 days as relieving period. During the time of my resignation, i have completed all the legal formalities that bank required. Still my provident fund is not credited in ac/no [protected]. My employment id : 131756, joining date: 21st, november, 2016, resigned on 29th, june, 2017.
                                  Please take all necessary steps to the above - mentioned matter and do the needful in priority.
                                  Requesting your kind consideration for the above.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    shivendr@
                                    from Dhamtari, Chhattisgarh
                                    Jan 3, 2018
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                                    Address: Indore, Madhya Pradesh, 452010

                                    Initially i wanted to go for demat account but later due to financial issues i didn't proceed, axis bank person called me and i didn't give my consent, still he opened it and levid 1000rs charge on my account, i went to bank requested them to close account, they assured they will but not done. Amount was deducted continuously.
                                    I didn't register with it and didn't use their service still amount was deducted even after requesting them to close account and refund the amount, but they deceived. It seems like humiliation, please help to refund amount because i didn't use their service.

                                    Axis bank, vijay nagar branch, indore
                                    Axis Bank customer support has been notified about the posted complaint.
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