Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Dec 5, 2025
Complaints 12999
Resolved
6561
Unresolved
6438
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 380

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sharma..
from Goshainganj, Uttar Pradesh
Jan 4, 2018
Report
Copy

Address: Sambhal, Uttar Pradesh, 001085
Website: AXIS_BANK/UTTAR_PRADESH/MORADABAD/CHANDAUSI

Dear sir,
This is to inform you that i want to close my account because of misbehave in chandausi branch (branch code-001085).I opened my account 15 days before so in ( 4/1/2018) i was dpositing cash so i filled the form and waiting for my turn on cash counter but when my turn was come so i was give the money to cashier but suddenly the cashier started to abusing me and insulting me and He did not deposit my cash in my account i dont know why he was misbehaved me i thought he was streesed out for lots of work.But i am asking a question that. There is a lots of banks and I have never seen this kind of behaviour in any other bank so i decided that i am closing my account in AXIS BANK.
Kindly Respect the Customer
Axis Bank customer support has been notified about the posted complaint.
Even after submission of FIR copy and required documents, axis bank isn't responding to the refuns status. Their customer care is of no use, never pick the call. As per their timeline 120 days have passed, yet no refund is processed. Fraud transaction happened on Sep'17.
I have made imps transaction on 17th december 2017 for the amount rs.12000 from my axis account to a friend's acount. The amount got debited from my account but the beneficiary account is not credited. He have an urgent requirement of money. I request you please coordinate with bank to escalate this issue.

account number : [protected]
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    L
    Logesh Jayapal
    from Chennai, Tamil Nadu
    Jan 4, 2018
    Report
    Copy

    Address: Chennai, Tamil Nadu, 602024
    Website: Axisbank retail

    Dear sir, here with i have raising the complaints regarding my salary account ([protected]) regarding that my salary has credited in my account. After i trying to access it shown that unauthorized access. And also its linked up with my inoperative accounting like previous history like unhappy with axis regards, and debited my accounts of rs 2600. And kyc pending status. While the accounts not been opened why bank has sending welcome letter and credit information and all, after blocking access of my saving account. Its violence of banks. Regards logesh. J
    Axis Bank customer support has been notified about the posted complaint.
    Today when i used the atm the following message appears.
    my account no is ************4376
    Branch :- AXIS BANK GOLPARK KOLKATA BRANCH

    Sorry, this card is not authorized for use at this point. Kindly call[protected] or[protected] to know more. Have a nice day!

    Now card block please rectify the problem.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      rajni kant85
      from Delhi, Delhi
      Jan 4, 2018
      Report
      Copy

      Hello all,
      I had taken loan from axis bank, i have given all installments but due to job left one or two installments are not ontime, then recovery boy use abuse language with my father, wife and me. This is ridiculous behaviour, bank employee behaviour is not good and adaptable
      They use very abusive language with my wife.. That really very bad
      Axis Bank customer support has been notified about the posted complaint.
      Dear SUPPORT Team

      please action the axis bank Employee Fraud person against .

      Please raised the complaint for axis employee... Very fraud person...

      Name- Kapil Choudhary (Legal Department)
      Mobiles no-[protected],
      Office - Axis house, Noida,

      Regards,
      Manish Kumar Jha,
      [protected]
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        @
        @nup
        from Kolkata, West Bengal
        Jan 4, 2018
        Report
        Copy

        Address: Kolkata, West Bengal
        Website: credit card

        I, sri anup kanti ghosh, add on my zone credit card no[protected] holder of your esteem bank, my wife being the primary card no[protected] holder had requested your office to treat our cards as surrendered and in operative.in order to do that i had cleared all dues (Rs.1452.35 by cheque no 085360 of axis bank dated 30.11.2017 including penalty charge, penal interest and penalty for delayed payment for which i am in no way responsible as the statement/ bill was received by me two days latter of actual due date) but i find still you have not initiated any action in this regard and have sent a statement dated 18.12.2017. My wife and i further request you to kindly treat our my zone credit cards as cancelled and make it inoperative with immediate effect. The reason for surrendering the card being poor service and unnecessarily forced to make payment of over rs.1500.00 on an amount of rs.3609.00 which to my consideration is bad treatment by the bank with me. As my wife don't have an email id the mail is being processed through email id of add-on card holder sri anup kanti ghosh. Hope you will treat this good and initiate appropriate action and oblige.
        Axis Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          midhun kariyattu
          from Manjeri, Kerala
          Jan 4, 2018
          Resolved
          Report
          Copy
          Resolved

          Address: Kozhikode, Kerala, 673019

          I received a call from axis bank yesterday. They told me this is for. Card verification and card protection.. With out my permission they took my 1899rs from my debit card.. And i call to axis bank and they told me to put a complaint.

          I just want to deactivate this service and refund the money.. Otherwise. I will also no more as axis bank customer.. Thanks..
          Jan 4, 2018
          Complaint marked as Resolved 
          I get the mail from one assist through E mail.service request number for the Email query is: 2733510 .
          Axis Bank customer support has been notified about the posted complaint.
          Dear Midhun,

          Greetings from OneAssist..!

          We deeply regret for the inconvenience caused to you & appreciate your patience.

          We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

          Should you require any further assistance, please reach us at[protected].

          Regards,

          Brijesh

          Team OneAssist.
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Roja Angel
            from Hyderabad, Telangana
            Jan 4, 2018
            Report
            Copy

            I have received a call from axis bank today. I just don't want the subscription and please cancel my subscription for my axis visa card. It has been noticed that the money charged rs.1899 for the same.

            Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of deletion of this service and also refund the money rs.1899/-
            Axis Bank customer support has been notified about the posted complaint.
            Jan 04, 2018
            Updated by Roja Angel
            On 2nd Jan you guys called me regarding one assist service without confirming me you debited the money from my account, I don't need any services from you, I just need my money back..
            Dear Customer,

            Greetings from OneAssist..!

            We deeply regret for the inconvenience caused to you & appreciate your patience.

            We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

            Should you require any further assistance, please reach us at[protected].

            Regards,

            Brijesh

            Team OneAssist.
            In Saturday[protected] I transfer a amount 1000 to Indian Bank customer through Mobile banking.the amount was taken in my account but the transaction failed.so old debit my money

            one assist service with axis bank - Comment #2965295 - Image #0
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              babusoichi
              from Mumbai, Maharashtra
              Jan 4, 2018
              Report
              Copy

              Address: Mumbai City, Maharashtra
              Website: www.axisbank.com

              Never use samsung /tej/axis upi... Fraud people... Axis is a fraud bank and never give proper service... I am working for axis bank and i know how easily they take customers problem... We are getting no of complaints everyday but our seniors are saying just divert the cx saying different excuses... What i feel is axis bank taking money from all the teams (Tej, samsung) but not giving proper service to them... Its really a fraud bank because people inside company are cheater... Axis bank blocking cxs money and invvesting the same some where els... Worst experience with axis bank... I know there is no problem from the cx side but we are delaying their request giving different excuses... No response from the team... Cx are calling everyday for their money but nothing is happening... My advise is use other banks for money transfer... Never use these application
              (Tej, samsung, axis) for money transfer...

              Axis is banking partner with google and samsung upi... Already
              Cx are unhappy with service and axis only helping with all the cx data and sharing it to fraudsters
              Axis Bank customer support has been notified about the posted complaint.
              very good info...this happen with me also
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                O
                owel
                from Ahmedabad, Gujarat
                Jan 3, 2018
                Report
                Copy

                axis bank/one assist

                Address: Ahmedabad, Gujarat

                I have received a call from axis bank and they said that it is for verification process so i co-operate with them but at the end, they verify my debit card number with me and debit 1899rs from my account for one assist activation.
                I want to refund my money to my account.
                I have applied for cancellation in axis bank but no response from the bank.
                Please solve this as soon as possible...
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy
                S
                sanamsu
                from Hyderabad, Telangana
                Jan 3, 2018
                Report
                Copy

                This for your kind attention in relation with the pending provident fund. I, mohammad sanaulla s\o mohammad asadulla worked as a bde at axis bank ltd masab tank branch (1497) hyderabad, telanagana and i have resigned for the above post on june, 15 2017 and worked for 15 days as relieving period. During the time of my resignation, i have completed all the legal formalities that bank required. Still my provident fund is not credited in ac/no [protected]. My employment id : 131756, joining date: 21st, november, 2016, resigned on 29th, june, 2017.
                Please take all necessary steps to the above - mentioned matter and do the needful in priority.
                Requesting your kind consideration for the above.
                Axis Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  shivendr@
                  from Dhamtari, Chhattisgarh
                  Jan 3, 2018
                  Report
                  Copy

                  Address: Indore, Madhya Pradesh, 452010

                  Initially i wanted to go for demat account but later due to financial issues i didn't proceed, axis bank person called me and i didn't give my consent, still he opened it and levid 1000rs charge on my account, i went to bank requested them to close account, they assured they will but not done. Amount was deducted continuously.
                  I didn't register with it and didn't use their service still amount was deducted even after requesting them to close account and refund the amount, but they deceived. It seems like humiliation, please help to refund amount because i didn't use their service.

                  Axis bank, vijay nagar branch, indore
                  Axis Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    Hema TV
                    from Ernakulam, Kerala
                    Jan 3, 2018
                    Report
                    Copy

                    Address: Ernakulam, Kerala, 682038

                    Iam an axis bank customer and from from kerala. I have also same problem that the axis bank credit card customer care number is chargeable. After pressing several numbers i can talk to the executive and can be wait for a long time.
                    I lost about 100 rs but i cant talk to the executive properly. Please make convenient that the number to be toll free number.
                    Please do the needful.
                    Axis Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      hgjs2017
                      from Mumbai, Maharashtra
                      Jan 3, 2018
                      Report
                      Copy

                      Address: Mumbai City, Maharashtra, 400006

                      I had taken car loan from axis bank on 27th dec 2017. Being a priority account holder of axis bank, i had a terrible experience following issues i faced.

                      1) car loan was passed (App id 7540883) and then had issues with int rate as i did not opt for max bupa ins. Mr. Makarand was handling the procedure

                      2) while filling the form and giving necessary docs, the staff was not informed about the process. Due to which, i had to waste 4 cheques.
                      Axis Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        cholapandian
                        from Bengaluru, Karnataka
                        Jan 2, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        Hi,

                        I had a neft transaction on 30 december, 2017 and the money 20, 000 was debited from my account but is not credited to the beneficiary and can you please find below mentioned transaction details.

                        Transaction description : inb/neft/axir[protected]/ramesh/chit fund
                        Pay via : neft
                        Reference id :[protected]
                        Frequency type : one time
                        Transaction type : domestic transfers
                        Debit account : [protected]
                        Transaction tag : fundstransfer
                        Transaction date : 30 dec '17
                        Payee name : ramesh
                        Payment type : one time payment
                        Transaction amount: : rs20, 000.00
                        Charge amount : rs0.00
                        Total amount: rsinr|20000.0
                        Remarks : chit fund
                        Status : success and credited
                        Status description : success and credited to beneficairy
                        Ifsc code : icic0006035
                        Credit account :[protected]

                        Please resolve the issue asap.

                        Thanks,
                        Cholapandian
                        Apr 29, 2019
                        Complaint marked as Resolved 
                        Amount Credited in to beneficiary account so iam resolving this issue
                        Axis Bank customer support has been notified about the posted complaint.
                        I have transferred from axis bank to another syndicate bank account but transection failed I dint get any money 200rs

                        axis bank neft amount not credited in beneficiary account - Comment #2963017 - Image #0
                        I am not able to do online payment by Debit card as after VISA verification problem.
                        On password issue, i am not receiving any OTP on Mobile and E-mail Id.
                        My mobile No. not updating.
                        Not proper knowledge of loan process.
                        Documents knowledge, time wasting staff working, no proper information given customers,
                        Helpful
                        Found this helpful?
                        3 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Rupesh CC
                          Jan 2, 2018
                          Report
                          Copy

                          Address: Bangalore, Karnataka, 560076

                          I had salary account in axis bank from my first company after coming out of company i rarely used that account and i am went out of state for working. I went axis branch near ec and asked them to close account. I was having some positive money in the account before and every month they deducted consolidated charges with gst. Before they were deducting rs 19 but this month they deducted approx 300 now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance -182. When i opened this account they said me it is zero balance account. They are told that is our business policy. I have checked on internet that as per rbi no negative balance in savings account. But custome care people said that we didn't received any instructions like that from our bank so you need to clear negative balance to close it.
                          This type of cheating customers and rbi done by axis bank please take action against these type of cheating banks.
                          Axis Bank customer support has been notified about the posted complaint.
                          My complaint no is 37100373 axis bank response time is too late. Max number of day is 120 that is not good I need to improve and complain against axis bank
                          I recently request settlement from axis bank amount of rs. 150000. in that i paid rs.70000, remaining 80000 i have to be paid. but unforturantly i don't have that much of money i have only 60000 rs only what i can i do further you tell me?
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            Ganeshd Pardeshi
                            from Mumbai, Maharashtra
                            Jan 2, 2018
                            Report
                            Copy

                            Address: Pune, Maharashtra, 411057

                            Dear sir,

                            I made a transaction of rs. 10000 (Axis bank receipt no. 65rvjc0l7819, rrn :[protected] date:- 02/01/2018 @10.54am hrs) from my axis bank branch hinjawadi pune maharashtra (A/c no. [protected]) to idbi bank wrong account no [protected] & sir merko a/c no. [protected] he no pe send karna he sir my wrong transaction ho gaya he pls return the amount my account pls sir look into the matter

                            Regards,

                            Ganesh pardeshi
                            [protected]
                            +1 photos
                            Axis Bank customer support has been notified about the posted complaint.
                            The balance shown in your message on 24 Dec is incorrect Please correct the same
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              shaik abdul Layeeq
                              from Pune, Maharashtra
                              Jan 2, 2018
                              Report
                              Copy

                              Address: Pune, Maharashtra, 411001

                              I made a imps transaction on 28 dec 2017 and transaction is suspect and amount is deducted, but its not credited to beneficiary account, send email to customer service team, but did not get any replies from them.
                              Also register a complaint with my pr manager and manages to raise a complaint (Service request[protected].

                              Even after 5 days neither the amount is credited in my account nor into beneficiary account, axis bank holds the transactions and my amount which need to be send urgently.
                              Very bad experience and not given proper response from a reputed bank like axis bank. Very disappointing.
                              Axis Bank customer support has been notified about the posted complaint.
                              My axis account no.[protected]
                              To pnb account no.[protected]
                              On 25-12-17 amount 2000
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                B
                                Babbuvador
                                from Mumbai, Maharashtra
                                Jan 2, 2018
                                Report
                                Copy

                                Address: 400080
                                Website: www.axisbank.com

                                I had purcahsed on 29.12.2017 vodaphone recharge rs 1000 item code: dg04 qty : 1 order no: i[protected] and paid by redemption of reward points rs 950 which i had earned & payment of rs 810 in cash by axis debit card.

                                The amount has been debited to my savings account no[protected] and edge loyalty reward points rs 950 are also redeemed but the mobile is still not recharged.

                                Please help me to get recharge or refund of the amounts debited to me along with amount fit and appropriate for mental stress
                                Axis Bank customer support has been notified about the posted complaint.
                                The mobile is still not Recharged st 03.01.2018
                                Cheating from Axis bank loan department from executive till CMD level. All are fake in doing proper investigation and resolving customer issues. Am proceeding with consumer forum

                                Customer ID –[protected]
                                Personal loan application number – 7213067
                                Complaint numbers – SR 13217218, SR 13371627, SR 13514114, N[protected]
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  atanumonda
                                  from Kolkata, West Bengal
                                  Jan 2, 2018
                                  Report
                                  Copy

                                  Address: 700129

                                  Please go through the following:

                                  Product purchased on 28.10.2017 from myntra.com by emi of 6months
                                  Amount rs.2543.76
                                  Order no[protected]-5894001
                                  Product received on 30.10.2017
                                  Return request raised on 30.10.2017
                                  Reverse pick up date - 31.10.2017
                                  After product received by myntra, in their website status updated to that ” refund processed”.

                                  This transaction was made form my add-on card. But the said amount was not credited to my account. Rather emi has already been started. I reported this issue to your branch at sector-v, saltlake. But alas to say they misguided me and today just misbehaved with me. What is this? I could not expect such type of service from your end.
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Jan 02, 2018
                                  Updated by atanumonda
                                  My contact number is [protected].
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Atishc
                                    from Mumbai, Maharashtra
                                    Jan 2, 2018
                                    Report
                                    Copy

                                    Address: Mumbai City, Maharashtra, 400022

                                    I have checked with cibil its still reflecting negative status from their end. Further discussed with them i was informed that they haven’t received any details related to my credit card payment from axis bank. I have already done my payment in the month of march and cibil payment in august still reflecting the same status. Please give the details to them inorder to clear my cibil records orelse will have to go to consumer court as am facing problems.

                                    I have paid my dues in the month of march and cibil payment in aug... Please let me know why name is reflecting in cibil records...

                                    Nivedita mohapatra is not able to replay on this quire
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      sugumart
                                      from Mumbai, Maharashtra
                                      Jan 10, 2018
                                      Report
                                      Copy

                                      Address: 600043

                                      My credit card no is [protected]. The last month statement and the minimum amount is something extremely changed about 28685. The minimum amount will be 11000.I don't know why it is like this .Kindly explain.
                                      Dr.R.SUGUMAR.
                                      [protected].I. astronished. why such kinnd of bill had come.explain with detailed
                                      from
                                      Dr
                                      R .SUGUMAR.I couldnot understand why such kind of faĺse statements is coming.I will pay only 11000
                                      .you check yourself and replyme immediately
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit