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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 381

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H
Hema TV
from Ernakulam, Kerala
Jan 3, 2018
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Address: Ernakulam, Kerala, 682038

Iam an axis bank customer and from from kerala. I have also same problem that the axis bank credit card customer care number is chargeable. After pressing several numbers i can talk to the executive and can be wait for a long time.
I lost about 100 rs but i cant talk to the executive properly. Please make convenient that the number to be toll free number.
Please do the needful.
Axis Bank customer support has been notified about the posted complaint.
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    H
    hgjs2017
    from Mumbai, Maharashtra
    Jan 3, 2018
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    Address: Mumbai City, Maharashtra, 400006

    I had taken car loan from axis bank on 27th dec 2017. Being a priority account holder of axis bank, i had a terrible experience following issues i faced.

    1) car loan was passed (App id 7540883) and then had issues with int rate as i did not opt for max bupa ins. Mr. Makarand was handling the procedure

    2) while filling the form and giving necessary docs, the staff was not informed about the process. Due to which, i had to waste 4 cheques.
    Axis Bank customer support has been notified about the posted complaint.
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      cholapandian
      from Bengaluru, Karnataka
      Jan 2, 2018
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      Resolved

      Hi,

      I had a neft transaction on 30 december, 2017 and the money 20, 000 was debited from my account but is not credited to the beneficiary and can you please find below mentioned transaction details.

      Transaction description : inb/neft/axir[protected]/ramesh/chit fund
      Pay via : neft
      Reference id :[protected]
      Frequency type : one time
      Transaction type : domestic transfers
      Debit account : [protected]
      Transaction tag : fundstransfer
      Transaction date : 30 dec '17
      Payee name : ramesh
      Payment type : one time payment
      Transaction amount: : rs20, 000.00
      Charge amount : rs0.00
      Total amount: rsinr|20000.0
      Remarks : chit fund
      Status : success and credited
      Status description : success and credited to beneficairy
      Ifsc code : icic0006035
      Credit account :[protected]

      Please resolve the issue asap.

      Thanks,
      Cholapandian
      Apr 29, 2019
      Complaint marked as Resolved 
      Amount Credited in to beneficiary account so iam resolving this issue
      Axis Bank customer support has been notified about the posted complaint.
      I have transferred from axis bank to another syndicate bank account but transection failed I dint get any money 200rs
      I am not able to do online payment by Debit card as after VISA verification problem.
      On password issue, i am not receiving any OTP on Mobile and E-mail Id.
      My mobile No. not updating.
      Not proper knowledge of loan process.
      Documents knowledge, time wasting staff working, no proper information given customers,
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        R
        Rupesh CC
        Jan 2, 2018
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        Address: Bangalore, Karnataka, 560076

        I had salary account in axis bank from my first company after coming out of company i rarely used that account and i am went out of state for working. I went axis branch near ec and asked them to close account. I was having some positive money in the account before and every month they deducted consolidated charges with gst. Before they were deducting rs 19 but this month they deducted approx 300 now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance -182. When i opened this account they said me it is zero balance account. They are told that is our business policy. I have checked on internet that as per rbi no negative balance in savings account. But custome care people said that we didn't received any instructions like that from our bank so you need to clear negative balance to close it.
        This type of cheating customers and rbi done by axis bank please take action against these type of cheating banks.
        Axis Bank customer support has been notified about the posted complaint.
        My complaint no is 37100373 axis bank response time is too late. Max number of day is 120 that is not good I need to improve and complain against axis bank
        I recently request settlement from axis bank amount of rs. 150000. in that i paid rs.70000, remaining 80000 i have to be paid. but unforturantly i don't have that much of money i have only 60000 rs only what i can i do further you tell me?
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          G
          Ganeshd Pardeshi
          from Mumbai, Maharashtra
          Jan 2, 2018
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          Address: Pune, Maharashtra, 411057

          Dear sir,

          I made a transaction of rs. 10000 (Axis bank receipt no. 65rvjc0l7819, rrn :[protected] date:- 02/01/2018 @10.54am hrs) from my axis bank branch hinjawadi pune maharashtra (A/c no. [protected]) to idbi bank wrong account no [protected] & sir merko a/c no. [protected] he no pe send karna he sir my wrong transaction ho gaya he pls return the amount my account pls sir look into the matter

          Regards,

          Ganesh pardeshi
          [protected]
          Axis Bank customer support has been notified about the posted complaint.
          The balance shown in your message on 24 Dec is incorrect Please correct the same
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            S
            shaik abdul Layeeq
            from Pune, Maharashtra
            Jan 2, 2018
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            Address: Pune, Maharashtra, 411001

            I made a imps transaction on 28 dec 2017 and transaction is suspect and amount is deducted, but its not credited to beneficiary account, send email to customer service team, but did not get any replies from them.
            Also register a complaint with my pr manager and manages to raise a complaint (Service request[protected].

            Even after 5 days neither the amount is credited in my account nor into beneficiary account, axis bank holds the transactions and my amount which need to be send urgently.
            Very bad experience and not given proper response from a reputed bank like axis bank. Very disappointing.
            Axis Bank customer support has been notified about the posted complaint.
            My axis account no.[protected]
            To pnb account no.[protected]
            On 25-12-17 amount 2000
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              B
              Babbuvador
              from Mumbai, Maharashtra
              Jan 2, 2018
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              Address: 400080
              Website: www.axisbank.com

              I had purcahsed on 29.12.2017 vodaphone recharge rs 1000 item code: dg04 qty : 1 order no: i[protected] and paid by redemption of reward points rs 950 which i had earned & payment of rs 810 in cash by axis debit card.

              The amount has been debited to my savings account no[protected] and edge loyalty reward points rs 950 are also redeemed but the mobile is still not recharged.

              Please help me to get recharge or refund of the amounts debited to me along with amount fit and appropriate for mental stress
              Axis Bank customer support has been notified about the posted complaint.
              The mobile is still not Recharged st 03.01.2018
              Cheating from Axis bank loan department from executive till CMD level. All are fake in doing proper investigation and resolving customer issues. Am proceeding with consumer forum

              Customer ID –[protected]
              Personal loan application number – 7213067
              Complaint numbers – SR 13217218, SR 13371627, SR 13514114, N[protected]
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                A
                atanumonda
                from Kolkata, West Bengal
                Jan 2, 2018
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                Address: 700129

                Please go through the following:

                Product purchased on 28.10.2017 from myntra.com by emi of 6months
                Amount rs.2543.76
                Order no[protected]-5894001
                Product received on 30.10.2017
                Return request raised on 30.10.2017
                Reverse pick up date - 31.10.2017
                After product received by myntra, in their website status updated to that ” refund processed”.

                This transaction was made form my add-on card. But the said amount was not credited to my account. Rather emi has already been started. I reported this issue to your branch at sector-v, saltlake. But alas to say they misguided me and today just misbehaved with me. What is this? I could not expect such type of service from your end.
                Axis Bank customer support has been notified about the posted complaint.
                Jan 02, 2018
                Updated by atanumonda
                My contact number is [protected].
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                  A
                  Atishc
                  from Mumbai, Maharashtra
                  Jan 2, 2018
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                  Address: Mumbai City, Maharashtra, 400022

                  I have checked with cibil its still reflecting negative status from their end. Further discussed with them i was informed that they haven’t received any details related to my credit card payment from axis bank. I have already done my payment in the month of march and cibil payment in august still reflecting the same status. Please give the details to them inorder to clear my cibil records orelse will have to go to consumer court as am facing problems.

                  I have paid my dues in the month of march and cibil payment in aug... Please let me know why name is reflecting in cibil records...

                  Nivedita mohapatra is not able to replay on this quire
                  Axis Bank customer support has been notified about the posted complaint.
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                    S
                    sugumart
                    from Mumbai, Maharashtra
                    Jan 10, 2018
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                    Address: 600043

                    My credit card no is [protected]. The last month statement and the minimum amount is something extremely changed about 28685. The minimum amount will be 11000.I don't know why it is like this .Kindly explain.
                    Dr.R.SUGUMAR.
                    [protected].I. astronished. why such kinnd of bill had come.explain with detailed
                    from
                    Dr
                    R .SUGUMAR.I couldnot understand why such kind of faĺse statements is coming.I will pay only 11000
                    .you check yourself and replyme immediately
                    Axis Bank customer support has been notified about the posted complaint.
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                      G
                      grenu
                      from Mumbai, Maharashtra
                      Jan 1, 2018
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                      Address: Mumbai City, Maharashtra, 400024
                      Website: edge loyaltee point

                      dear team,

                      My self renu j. Gowda
                      Account no. : [protected]
                      Cust id :[protected];
                      Registere mobile no. [protected]
                      I am twice time visit in branch for updation of email id from branch customer service was confirm me your email id is update but till the time i am not able to redeem my loylte point due to my email id is not updated so please do the needful action and get done as early as possible

                      Renu j. Gowda
                      [protected]
                      Axis Bank customer support has been notified about the posted complaint.
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                        D
                        Darshan Devaiah
                        from Bengaluru, Karnataka
                        Jan 1, 2018
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                        Address: 560057

                        Hello,

                        I have submitted my application and all other documents on 13th december 2017 to open a salary account in your axis bank, mg road branch, block a and later i have received the application number through sms.

                        Still my account is not yet activated,
                        And i didn't find any web page of axis bank to get the status of my application.

                        This is the following message which i received :

                        Hello, we have received your application and documents. Visit www.axisbank.com to track
                        The status of your application no:[protected]. Have a nice day!

                        Please help me to activate at the earliest.

                        Thanks,
                        M darshan devaiah
                        Mob no:[protected]
                        Axis Bank customer support has been notified about the posted complaint.
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                          B
                          BijilVJ
                          from Thiruvananthapuram, Kerala
                          Jan 1, 2018
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                          Address: Thiruvananthapuram, Kerala, 695582
                          Website: www.axisbank.com

                          Bank representatives give false promises and fake information regarding the credit limit and force the customers to apply for a credit card. Once i got the credit card in hand the limit was not even half of my salary (What the representative promised was 2.5 times the salary). I complained to credit card manager and he didn't responded. Emailed him multiple times and yet no response. They are not even picking up the call.
                          I haven't seen such an unprofessional bank who cheats customers by giving fake information and not even addressing their grievance.
                          Email ids mentioned in axis bank website is not functional. This itself questions the credibility of bank
                          Axis Bank customer support has been notified about the posted complaint.
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                            P
                            psatish
                            from Rajkot, Gujarat
                            Jan 1, 2018
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                            Dear sir,
                            I, the under signed satish purshotam patel has changed my middle name as new name satish narendra patel through gazette procedure. I have contacted many time at surat ghod dod branch level. They have tried but there is no result. So i have submitted complaint by e-mail on 19/12/2017 to nodal officer, mr. Anirudh saxena grievance readdressal axis bank ltd, airoli navi mumbai-4007708. I have submitted all hard copy of gazette and other documents to surat office and soft copy to above nodal officer.
                            Please do needful to look in to the above matter.

                            Hopping for your positive response.
                            Axis Bank customer support has been notified about the posted complaint.
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                              A
                              aman.parmar
                              from Ahmedabad, Gujarat
                              Jan 1, 2018
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                              I have been trying to contact axis bank vastrapur branch on the contact number but they are not receiving the calls.

                              Contact number:[protected]

                              I have invested in one of the ipo [astron] but then money has not yet been released. It shows the status as blocked in "ipo status summary" on the online bank portal.

                              It has been blocked since 27th dec 2017.

                              This is the reason i have been trying to contact.

                              I want justifications, why they are not receiving the calls.
                              Axis Bank customer support has been notified about the posted complaint.
                              Jan 01, 2018
                              Updated by aman.parmar
                              Some amount get debited from my account with mentioned note: [TIPS/SCG/POS/BPCL HRADDHA PE /DT.24-DEC-]

                              What is this for? Please clarify.

                              Request to do the needful asap. It has been more than a week.
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                                J
                                james yohannan
                                from Thiruvananthapuram, Kerala
                                Jan 1, 2018
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                                Address: Thiruvananthapuram, Kerala

                                I james yohannan went to the bank on jan 1, 2018 at 10:30 am to encash a cheque (No: 167616) of rs. 22200. I submitted the cheque along with my id proof. The counter staff asked me to go outside and bring photocopy of the id proof. I told him that i have been encashing cheques from the same counter for the past one year and no officer asked me to provide photocopy of the id proof and no other bank is asking for id proof photocopy. He said that this is the bank rule. Please inform me whether this is the bank rule or not.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  M
                                  MAHENDRA INGALE
                                  from Ahmedabad, Gujarat
                                  Dec 30, 2017
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                                  Resolved

                                  Address: 411013

                                  Hello,

                                  I have submitted my application and all other documents on 6 December 2017 to open a salary account in Axis bank and later I have received the application number through SMS .

                                  Still my account is not yet activated,
                                  And I didn't find any web page of axis bank to get the status of my application.

                                  Also I had taking continuous follow ups of salary account opening team pune, but they faulty promised to me

                                  Please see attached image of sms
                                  Jan 1, 2018
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    nishashetty
                                    from Mumbai, Maharashtra
                                    Dec 30, 2017
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                                    education a loan account number 9130600554902319

                                    Address: Kolkata, West Bengal, 575002

                                    I have taken education loan from axis bank for axis bank young bankers programme hoping i will get secured job... For one year period of time i have repayed the loan later i lost job due to heavy sales pressure and extended duty hours till 8.30pm. So i couldnot make the prompt payment and i have got wrong data to transfer amount through neft whenever i was paying through neft that has been returning prior to 4 months i have cleared all my...
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                                    soumya1710
                                    Dec 30, 2017
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201307
                                    Website: axisbank.com

                                    Hi,

                                    My account is frozen and i'am not able to do anything.
                                    I have mailed axis bank several times and did not get respond.
                                    My branch is in noida sector 18 and currently i'am in germany so can not visit.

                                    Please unlock my account
                                    The request id is:[protected]

                                    I'am really disappointed with axis bank that being an old customer i'am getting this treatment from them.
                                    Soumya
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      priyb
                                      from Coimbatore, Tamil Nadu
                                      Dec 29, 2017
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                                      I have transferred money from my axis bank account through imps to sbi bank account on 4th december. But my transaction status was suspected though the account is debited. The receiver is not credited with the amount neither my account has been credited though it has been a month. This is the second tome i am facing this issue. Hence please consider refunding my account with the transacted amount. Please find the below transaction details

                                      Imps reference id :[protected]
                                      Account number:[protected]
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Jan 06, 2018
                                      Updated by priyb
                                      It's been a week but there is no response or action taken over my complaint.This was not expected from Axis Bank
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