Axis Bank Complaints & Reviews

Never use samsung /tej/axis upi... Fraud people... Axis is a fraud bank and never give proper service... I am working for axis bank and i know how easily they take customers problem... We are getting no of complaints everyday but our seniors are saying just divert the cx saying different excuses... What i feel is axis bank taking money from all the teams (Tej, samsung) but not giving proper service to them... Its really a fraud bank because people inside company are cheater... Axis bank blocking cxs money and invvesting the same some where els... Worst experience with axis bank... I know there is no problem from the cx side but we are delaying their request giving different excuses... No response from the team... Cx are calling everyday for their money but nothing is happening... My advise is use other banks for money transfer... Never use these application
(Tej, samsung, axis) for money transfer...

Axis is banking partner with google and samsung upi... Already
Cx are unhappy with service and axis only helping with all the cx data and sharing it to fraudsters

I have received a call from axis bank and they said that it is for verification process so i co-operate with them but at the end, they verify my debit card number with me and debit 1899rs from my account for one assist activation.
I want to refund my money to my account.
I have applied for cancellation in axis bank but no response from the bank.
Please solve this as soon as possible...

This for your kind attention in relation with the pending provident fund. I, mohammad sanaulla s\o mohammad asadulla worked as a bde at axis bank ltd masab tank branch (1497) hyderabad, telanagana and i have resigned for the above post on june, 15 2017 and worked for 15 days as relieving period. During the time of my resignation, i have completed all the legal formalities that bank required. Still my provident fund is not credited in ac/no [protected]. My employment id : 131756, joining date: 21st, november, 2016, resigned on 29th, june, 2017.
Please take all necessary steps to the above - mentioned matter and do the needful in priority.
Requesting your kind consideration for the above.

Initially i wanted to go for demat account but later due to financial issues i didn't proceed, axis bank person called me and i didn't give my consent, still he opened it and levid 1000rs charge on my account, i went to bank requested them to close account, they assured they will but not done. Amount was deducted continuously.
I didn't register with it and didn't use their service still amount was deducted even after requesting them to close account and refund the amount, but they deceived. It seems like humiliation, please help to refund amount because i didn't use their service.

Axis bank, vijay nagar branch, indore

Iam an axis bank customer and from from kerala. I have also same problem that the axis bank credit card customer care number is chargeable. After pressing several numbers i can talk to the executive and can be wait for a long time.
I lost about 100 rs but i cant talk to the executive properly. Please make convenient that the number to be toll free number.
Please do the needful.

I had taken car loan from axis bank on 27th dec 2017. Being a priority account holder of axis bank, i had a terrible experience following issues i faced.

1) car loan was passed (App id 7540883) and then had issues with int rate as i did not opt for max bupa ins. Mr. Makarand was handling the procedure

2) while filling the form and giving necessary docs, the staff was not informed about the process. Due to which, i had to waste 4 cheques.

Hi,

I had a neft transaction on 30 december, 2017 and the money 20, 000 was debited from my account but is not credited to the beneficiary and can you please find below mentioned transaction details.

Transaction description : inb/neft/axir[protected]/ramesh/chit fund
Pay via : neft
Reference id :[protected]
Frequency type : one time
Transaction type : domestic transfers
Debit account : [protected]
Transaction tag : fundstransfer
Transaction date : 30 dec '17
Payee name : ramesh
Payment type : one time payment
Transaction amount: : rs20, 000.00
Charge amount : rs0.00
Total amount: rsinr|20000.0
Remarks : chit fund
Status : success and credited
Status description : success and credited to beneficairy
Ifsc code : icic0006035
Credit account :[protected]

Please resolve the issue asap.

Thanks,
Cholapandian

I had salary account in axis bank from my first company after coming out of company i rarely used that account and i am went out of state for working. I went axis branch near ec and asked them to close account. I was having some positive money in the account before and every month they deducted consolidated charges with gst. Before they were deducting rs 19 but this month they deducted approx 300 now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance -182. When i opened this account they said me it is zero balance account. They are told that is our business policy. I have checked on internet that as per rbi no negative balance in savings account. But custome care people said that we didn't received any instructions like that from our bank so you need to clear negative balance to close it.
This type of cheating customers and rbi done by axis bank please take action against these type of cheating banks.

Dear sir,

I made a transaction of rs. 10000 (Axis bank receipt no. 65rvjc0l7819, rrn :[protected] date:- 02/01/2018 @10.54am hrs) from my axis bank branch hinjawadi pune maharashtra (A/c no. [protected]) to idbi bank wrong account no [protected] & sir merko a/c no. [protected] he no pe send karna he sir my wrong transaction ho gaya he pls return the amount my account pls sir look into the matter

Regards,

Ganesh pardeshi
[protected]

I made a imps transaction on 28 dec 2017 and transaction is suspect and amount is deducted, but its not credited to beneficiary account, send email to customer service team, but did not get any replies from them.
Also register a complaint with my pr manager and manages to raise a complaint (Service request[protected].

Even after 5 days neither the amount is credited in my account nor into beneficiary account, axis bank holds the transactions and my amount which need to be send urgently.
Very bad experience and not given proper response from a reputed bank like axis bank. Very disappointing.

I had purcahsed on 29.12.2017 vodaphone recharge rs 1000 item code: dg04 qty : 1 order no: i[protected] and paid by redemption of reward points rs 950 which i had earned & payment of rs 810 in cash by axis debit card.

The amount has been debited to my savings account no[protected] and edge loyalty reward points rs 950 are also redeemed but the mobile is still not recharged.

Please help me to get recharge or refund of the amounts debited to me along with amount fit and appropriate for mental stress

Please go through the following:

Product purchased on 28.10.2017 from myntra.com by emi of 6months
Amount rs.2543.76
Order no[protected]-5894001
Product received on 30.10.2017
Return request raised on 30.10.2017
Reverse pick up date - 31.10.2017
After product received by myntra, in their website status updated to that ” refund processed”.

This transaction was made form my add-on card. But the said amount was not credited to my account. Rather emi has already been started. I reported this issue to your branch at sector-v, saltlake. But alas to say they misguided me and today just misbehaved with me. What is this? I could not expect such type of service from your end.

I have checked with cibil its still reflecting negative status from their end. Further discussed with them i was informed that they haven’t received any details related to my credit card payment from axis bank. I have already done my payment in the month of march and cibil payment in august still reflecting the same status. Please give the details to them inorder to clear my cibil records orelse will have to go to consumer court as am facing problems.

I have paid my dues in the month of march and cibil payment in aug... Please let me know why name is reflecting in cibil records...

Nivedita mohapatra is not able to replay on this quire

My credit card no is [protected]. The last month statement and the minimum amount is something extremely changed about 28685. The minimum amount will be 11000.I don't know why it is like this .Kindly explain.
Dr.R.SUGUMAR.
[protected].I. astronished. why such kinnd of bill had come.explain with detailed
from
Dr
R .SUGUMAR.I couldnot understand why such kind of faĺse statements is coming.I will pay only 11000
.you check yourself and replyme immediately

 dear team,

My self renu j. Gowda
Account no. : [protected]
Cust id :[protected];
Registere mobile no. [protected]
I am twice time visit in branch for updation of email id from branch customer service was confirm me your email id is update but till the time i am not able to redeem my loylte point due to my email id is not updated so please do the needful action and get done as early as possible

Renu j. GowdaÂ
[protected]

Hello,

I have submitted my application and all other documents on 13th december 2017 to open a salary account in your axis bank, mg road branch, block a and later i have received the application number through sms.

Still my account is not yet activated,
And i didn't find any web page of axis bank to get the status of my application.

This is the following message which i received :

Hello, we have received your application and documents. Visit www.axisbank.com to track
The status of your application no:[protected]. Have a nice day!

Please help me to activate at the earliest.

Thanks,
M darshan devaiah
Mob no:[protected]

Bank representatives give false promises and fake information regarding the credit limit and force the customers to apply for a credit card. Once i got the credit card in hand the limit was not even half of my salary (What the representative promised was 2.5 times the salary). I complained to credit card manager and he didn't responded. Emailed him multiple times and yet no response. They are not even picking up the call.
I haven't seen such an unprofessional bank who cheats customers by giving fake information and not even addressing their grievance.
Email ids mentioned in axis bank website is not functional. This itself questions the credibility of bank

Dear sir,
I, the under signed satish purshotam patel has changed my middle name as new name satish narendra patel through gazette procedure. I have contacted many time at surat ghod dod branch level. They have tried but there is no result. So i have submitted complaint by e-mail on 19/12/2017 to nodal officer, mr. Anirudh saxena grievance readdressal axis bank ltd, airoli navi mumbai-4007708. I have submitted all hard copy of gazette and other documents to surat office and soft copy to above nodal officer.
Please do needful to look in to the above matter.

Hopping for your positive response.

I have been trying to contact axis bank vastrapur branch on the contact number but they are not receiving the calls.

Contact number:[protected]

I have invested in one of the ipo [astron] but then money has not yet been released. It shows the status as blocked in "ipo status summary" on the online bank portal.

It has been blocked since 27th dec 2017.

This is the reason i have been trying to contact.

I want justifications, why they are not receiving the calls.

I james yohannan went to the bank on jan 1, 2018 at 10:30 am to encash a cheque (No: 167616) of rs. 22200. I submitted the cheque along with my id proof. The counter staff asked me to go outside and bring photocopy of the id proof. I told him that i have been encashing cheques from the same counter for the past one year and no officer asked me to provide photocopy of the id proof and no other bank is asking for id proof photocopy. He said that this is the bank rule. Please inform me whether this is the bank rule or not.