Axis Bank Complaints & Reviews

Last month unnecesary charges deducted in my account when i noticed and inquired about it .Bank executive informed me that there is ecs activated while i never ask for ecs and didn't apply for it .customer care and bank executives are not giving me proper response and blame me that i am taking benefit of ecs charges until i don't know what is the benefit of this ecs and which benefits i am getting ???? ???🤔🤔
Still continuously charges deducted

My self pradeep hattur yesterday i use my standard chartered debit card in axis bank atm to withdraw 200 amount, but amount didn't get from atm but amount debited from my account... I don't know how... It shows one error that is time exceed
Contact number [protected]
Please do needful job to get my money back

Myne account number[protected]
If code scbl0036074

Dear sir
I filled the request form fir the address change.. But due to non responsible staff my address couldn't changed my debit card was lost i applied also new debit card he didn't applied... Ur axis staff is very loose and high attitude person.. Plzz resolve this imeddiately.. Branch pin code is 712248.
Regards - rahul tiwari
C/n - [protected]

Applied for home loan, got approval letter on 20 november
Submitted all the documents correctly, after that no response from
The representative tried calling him many times no response

When to branch two times, no response. They also detect 5000+ from my account, also not giving any status.

I want my money back, without processing anything or replying anything
Why axis bank took my money, i don't no

Kind attention axis team,

This is really regret and shameful for axis persons that you guys have no concern about the problems which is facing by middle class person like me.
Day by day you just make your bank tcheat with the people and found out the ways how to make the money by making fool to the customers.
First of all you hire the customer care people very illiterate who even dont know what information should be given to the customer.
I can not impress my frustration that you people trying to make the fool only.
Few days back i tried to make the online payment and then suddenly it shows that your account has been frozen/blocked. I tried to make the call in customer care the the guy told me that from 31st dec onward from basic account you can do only 3 transaction in a month. For multiple transaction you have to convert in your with the account in which you have to maintain minimum rs 10000/- balance. My total salary is 25000/ month. And whole responsibility of family is on me. How can i maintain 10000 per month in mu account?
After that i asked him other alternative. He said please convert your account in to salary account. I asked how? He said you can do it from phone banking also. I tried many time the procedure he told me but there is no function in insta service for account conversion. After that i again called in customer care. A girl pickup phn and she said "madam there is no option in phone for account conversion."apki jisse baat hui hogi usko jankari nhi hogi". Till that time i spend 45 rs in both calls. But ultimately no solution.
Last night in phone banking my account shows 0 balance even the total balance in mu account is rs. 25000/-so i called in customer care in the night but after 15 minute of hold no one pickup my call and my 11 rs deduct from my phone.
Today again i called in customer care and asked the person why showing 0 balance in my account after account transfer from ghaziabad to kashipur. Then he said"madam please delete the app from your mobile and register again"i follow the same guideline but still balance show"0". Then again i called in custmer care then the girl told me" madam no need to reinstall the app, there is a app refresh option in phone app please do that. Your balance will be shown. And again said "us bande ko p[ta nhi hoga"
Can you tell me is my money is for you for such kind of nonsense response from customer care."you people should be shameful"you are making fool and cheat with the middle class people like me" you are making money with long call hold on customer care and by replying with wrong information to the customer. So that we have to call you again and again and you are making the money.. You are doing core fraud with the customers nothing else.
You are now become the worst bank whose main motive is not providing the services even making the money from us by making fool. I would never suggest to anyone to open the account in your bank. You are the big cheater, now your main motive is how to create trouble for middle class customer.
I have to transfer the fee of my brother but unfortunately due to your fraud i can not transfer the amount in this month. And bear the penalty of 15 days because of you sudden changes without any intimation.

Regard
Minakshi singh

Sub: money withdrawal issue from patel super market bharuch atm on 15-
01-2017

Ref: a/c-[protected], debit card : anjana n kadia
Debitcard no-46xx xxxx xxxx 2213

Yesterday on[protected], @19:21 i transferred rs 30, 000 successfully through my other axis saving a/c through my other debit card. After above transaction, i try to withdraw rs16000/- through above referred debit card from above account. Atm machine operated successfully but money could not received. I waited @ 5min but money did not come out from atm. Afterword atm m/c stopped & rebooting taken place. I have waited for half an hour but money didn't received. I have checked balance through mini statement at svmit bharuch main atm. Money was already deducted. I again try with the same card after one hour at patel super market atm & able to withrew rs500 successfully.

Please short out the above issue & deposit rs16000/- at the earliest please.

Anjana n kadia
C/o narendra k kadia
M-[protected]

I have a salary account on your bank a/c no.- [protected] .I have been frustrated to your Charges.Your bank has deducted 151 Rs charges per month from last two months as the name of consolidate charges .
I think your bank is doing fraud with me so I want refund my amount within 24 hrs.otherwise I will go on Consumer court and make a fraud case against to Axis bank..

Sir my delhi police salary account no [protected] hai, mene 2 neo cridit card banbaye us samay kaha tha ki kisi prakar ka charge nahi lagega, ab bina use ke hi charge kat liya, mujhe cridit card ki jarurat nahi hai, band kar diya jay, & mere account se rs.118 kis ke kate hai, passbook charge kis liye kata hai, or passbook me bhi galat entry ki hai, my other account no. [protected] my child
Amisha meena ke nam hai, eski passbook or atm card bhi nahi diya 2-3 bar request kar chuka hu or mene phone no. [protected] update karaya january me or charge le rahe hai december se, or bhi bahut problems hai, ye ulta - sidha charge katna band kar do barna kahi yesa na ho ki tamam police salary account & other account band karba de, please es complaint ko jarur dekhe or problems ko thik kare or mera solution nikale, thank you, (Hansram meena, dp, phone no [protected])

Dear sir,
with due respect I would like to say that I am a subscriber of Axis bank at kalyani
Central Park branch. This account holder name was Mr.Prosenjit Roy and his account no is
[protected].

I inform you sir that On 6th of this month I went to deposit the money of 1300/- rupees with
deposit slip in Axis Bank at kalyani Central Park branch. When I entered the bank and then I
deposited 1300 rupees in the bank counter. She has given to me by stamping the bank stamp in
the counter slip.

Also I inform you that On 10th of this month When I print the bank passbook then I see that
1300 rupees was not be credited in my Axis bank account no. After Some time I am calling in
kalyani central park branch from 10th January to till now. These no are[protected]/75/76.
But anyone can't receive my call. After some time I have called the nodal officer Mr.Dibyendu
Banerjee but he can't receive my call. These no is[protected].

Can I get my money of 1300/- rupees right now.

If you think that I am lying Then you can check video footage.

I complaint against the branch manager .If you do not solve till now today then I will close
my bank account and I will satisfy that Axis bank is a fraud bank.

Declare
Mr.Prosenjit Roy
contact- [protected]

Irecharge jio no 459 with axis bank bhim axis pay aap but cash back nit credited my account .

Hello sir,

I saw money has been deducting from my axis bank account even though i have maintained minimum balance in my account.

Below are the deducted amount status:
Consolidated account charges:
On 16th dec-2017: 1
Consolidated charge: 68.42inr
Gst : 30.32
On 11 - nov-2017:
Consolidated charge: 500 inr
Gst:90 inr
So total amount deducted is : 788.56 inr.
Can you please help me how to overcome this money deduction problem? Please help.

Before november around 5000 inr has been deducted from my account for not maintaining balance. After november even though i have maintained minimum balance, money has is deducting from my account. I have asked axis bank manager (I have email too), but did not get any help till now. Customer care also not supporting me in this issue. So planning to seek your help. Kindly help me.

Thanks,
Gururaj

Dear,
Sir/madam
A amount of ₹413 has been deducted from account, the cheque returned due to some genuine reason. As the party received cash and didn’t agree to return cheque back. I also contacted with axis bank about stop payment. This is very disappointing. As bank refused to stop payment and i had to do it. Still charged me. Please refunded back my amount that has been deducted.
Thankyou

I need confirmation on following point regarding my home loan with axis bank. Loan details are as following

Approval no. Axis bank ph_lnphg_shubh_aarambh_444_bre/7509833/rac-delhi rac/17-18

Please confirm on following points (Reply on each point one by one)
Is part prepayment permitted after 1 emi deduction in this loan? Can user can make part payment any time after 1 emi deduction without any time period limit (Like 48 months)?
In part prepayment there are no hidden charges as well no hidden time period clause like 48 months?
Can user close loan any time, either in 5 year or 10 year any time with prepayment option?
As discussed processing fee should be zero? No processing fee for this loan.?
As discussed file willgo pradhan mantri yojna for interest subsidy
My emi will be calculated as confimred loan amount of 2880000 rs by ajaypal. Interest rate is 8.35
@note please make an confirmation on each point as soon as possible, i am attaching some jpg which shows some confusion that we can't do prepayment before 48 months, so please clarify each and every point. After getting the confirmation i will process for next step to taking the home loan

Manoj

I have call in trice from morning in axis bank call centre no solution call get disconnected
My self renu j. Gowda
Account no. : [protected]
Cust id :[protected];
Registere mobile no. [protected]
I am twice time visit in branch for updation of email id from branch customer service was confirm me your email id is update but till the time i am not able to redeem my loylte point due to my email id is not updated so please do the needful action and get done as early as possible

I have done jio recharge through the axis pay
And my bank account has been debited
I have raised query regarding this problem but no information about this problem
And i have already complaint in google store comment box but no use of this
Please process about this problem
Refund my account and process this problem

I have already raised the problem but no status on this
Please refund my amount

Hi,
My name is bharti negi n had an axis credit card earlier due to some reason i could not make few payment and now i have been getting calls from agencies and they are claiming calling from axis bank and abusing me n threatening me n calling my friends and family members. I am a heart patient and so pissed off with such calls. I am getting call from[protected].

If something happen to me then the reaponsbility would be of axis bank.

Also i want to know if i can take any legal action against this bank for mental harrasent.

Bharti negi
[protected]@gmail.com

Dear sirs,

Ref:ph_lnphg_shubh_aarambh_444_bre/71303888/rac-ahmedabad east asc/17-18.

This is gyan ranjan srivastava from ahmedabad. I restricted myself for a long time from writing this mail to you. But, when i didn't see any response and accountability from axis bank, i could no longer wait.
A home loan was sanctioned (No. Mentioned above) for a resale property under power home vanilla bre from the bapunagar, ahmedabad branch of axis bank on dated 10.10.2017 in consultation with mr dhyanesh jani and his colleague mr ajay and after submitting all relevent documents as and when required along with first processing fee of rs 5900.00 + rs 118.00 (Entry fee).
The legal and technical report was generated on 11.11.2017and was in order as the concerned persons told to me. Now mr ajay visited for 2nd part of processing fees of rs 5900.00 + rs 450 for notorization of agreement letter. I also paid the margin money to the seller and account statement submitted accordingly to axis bank for the final disbursement of loan. The matter became exceptionally bitter when their credit manager raise the doubt over power of attorny provided by seller that shall be registered as per him even after clearence from their legal and technical team.
I enquired regarding power of attorny from other banks including nationalised and corporation banks as well but not even a single bank insisted on registered power of attorny. It shall be notorized on stamp paper only according to them.
I am central govt employee working in ministry of industry and commerce, goi under the capacity of technical officer in ahmedabad. Now i got annoyed and asked him to return back my processing fee amount. He said the policy is not there to return the amount. I understood from hdfc and icici bank that if they don’t sanction the loan, all the documents along with the amount is returned back to the customer. But here, neither did i get back my documents till date, neither the amount.

Sir, as you see, this is a horrible experience. I was told that a panel has evaluated axis bank as the best bank. I don’t know how. At least, i would never say that. You can see that they have collected the documents, taken the processing fee and then reverted back saying that gop is an issue. Till date, they have not returned the documents or the amount. E. But, axis bank has cheated in this respect and has made some money out of this. I am not sure how many people would have experienced this with axis bank. This looks like a good business for them. I don't think they have any business ethics. How can they give false information to the customers and make money?

Sir, i would hence request you to please look into this matter urgently and help safeguard the customers’ rights. You help will definitely ensure that axis bank doesn't repeat such cases down the line with any other customer.

Thanks much for your valuable time!!!

Hello sir.. Am ratheesh.. I have done an withdrawal tranaction amount of rs 1000 yesterday night.. But the transaction was failed and my amount was deducted from my account.. Please check and refund my amount has soon as possible.. I have mentioned my account num above and my registered mob num:[protected]... Waiting for the amount refund as soon as possible

Sir, i'm madasu saidu babu. I have a defence personeel account in your bank. Branch : ballari road, anantapur. My acc no: [protected]. My mobile number : [protected]. I have done a transaction worth ₹500. I got message regarding amount deduction. But the transaction is unsuccessful. So please refund money as early as possible. I contacted my branch. But no use. Thanking you sir.

I have saving account in axis bank kurla (W) branch. Last week i was trying to transfer the funds to my husband account in axis bank but it is failed.

I have checked with my home branch they have told me my account has been freeze as my pan card number is not updated. I provided my pan card copy as well as filled one form but still my account is freeze.

I checked on netbanking its showing your kyc details up to date then how could bank freeze my account.

If we dont get solution in this case. My husband and i will close both our account from axis bank.

My account details is

Last 4 digit of my account no. 8705

Regards,
Rupali kekane