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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 382

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V
vijaypotdar
from Korba, Chhattisgarh
Dec 26, 2017
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Address: Nanded, Maharashtra, 431603

To
Lic axis bank cr card division
Pl see i m customer of lis crdit card no [protected]
Not receveing regular statement to my ac.. So i could not idea.. So it wrong to overlimit dues are wrong.. Adding by ur monthly financial charges ur charging uneccessary 500/- last from 3-4 months so pl see and reverse the same to my ac
Urgently send my monthly statement to mail or given registered address.
Vijay ramrao potdar
Axis Bank customer support has been notified about the posted complaint.
My axis bank credit card last month statement is wrongly sent message to me the card no [protected].the minimumamount last month was 11000this month minimumamount is 28000 . I. don't know what happened? reply me immediately.
Its my new account sir...bt amount is not credit in my account ...
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    B
    babesh reddy
    from Delhi, Delhi
    Dec 26, 2017
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    Address: Thane, Maharashtra, 401105

    Hi my account no [protected] last month november i stop my mutual fund sip and still you people deduct my amount 350 + 63 towards ecs i contacted phone banking but no use they say to visit branch so resolve this issue asap and be sure by next month onwards no money shall deduct from my account as i have cancel my mf sip else i will close my account.
    Axis Bank customer support has been notified about the posted complaint.
    Dec 21, 2017
    sumeshkm1992 874486's response
    Sir,

    I want to change my current mobile number in Online banking, because of currenthly am working in kuwait, and i cant transfer money lack of OTP. Current mobile number doesn't have Range, so kindly change my mobile number from old to new .

    Old number : [protected].
    New number: [protected].

    Thank you...
    any update?
    I have an account in axis bank with customer id[protected]..before 6 months bharatmatrimony debited 10, 900 rs from my account without any permission and register a complaint after that amount credited to my account.last week again i got the same problem.now i want a solution for this..

    ecs (electronic clearance service) - Comment #2958437 - Image #0
    Sir,

    I want to change my current mobile number in Online banking, because of currenthly am working in kuwait, and i cant transfer money lack of OTP. Current mobile number doesn't have Range, so kindly change my mobile number from old to new .

    Old number : [protected].
    New number: [protected].

    Thank you...
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      4
      4DKri92
      from New Delhi, Delhi
      Dec 26, 2017
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      Address: New Delhi, Delhi, 110022

      Hi team,

      Your collection agents have harassed a lot for the last few days. They even tried to break our iron door and damaged the interlock. We have a mentally disable brother at home who stays alone at home and he is totally disturbed by the incident.

      My sister who got loan from axis bank told the agents that we are trying to pay thorough online. But still they were adamant to take the premium by cash.

      On friday 22nd december, 2017 they agents came at 7:30 pm and they kept pushing the door till 9:30 pm and on saturday 23rd they came at 7 pm till the time i reached home at 7:40 pm and made a call to police for help.

      Collection agent who came to our house and he told his name ujjal mobile number [protected]
      Axis Bank customer support has been notified about the posted complaint.
      Jan 03, 2018
      Updated by 4DKri92
      No acknowledgement from Axis Bank
      These guys are gangsters!
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        S
        shwetalevis
        from Mumbai, Maharashtra
        Dec 26, 2017
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        Address: Thane, Maharashtra, 401105
        Website: [email protected]

        Dear sir/madam
        I am ms. Shweta balaram marchande my a/c no. [protected] axis bank worli naka main branch, i went to icici bank navghar road, bhayander east atm on 15th oct 2017 @ 12:32pm only to check my balance after that i cancelled my transaction but within a few seconds i got message that your a/c has been debited for rs. 10, 000/- this was informed to my main branch also i submitted complain form and they said wait for 15 days my complain no. Is[protected] dt: 17/10/2017 but after 17 days i never get any satisfy response so again i went in axis bank and in response i was told to do fir for the same, before one and half months i submitted fir copy also, for cc tv footage but still i never get any response from them they said icici bank never give response to our mails now i am running helter-skelter without any solution and continuously talking with 7 bungalow, andheri west branch manager mr. Ankit. I want my deducted amount back…please…
        Requesting you to please look into it and solve asap.
        Thanking you
        Axis Bank customer support has been notified about the posted complaint.
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          M
          Mohammed Aslam954
          from Hyderabad, Andhra Pradesh
          Dec 26, 2017
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          Address: 500008

          Dear sir,
          This is to bring to you kind notice that yesterday afternoon i have went to the nearest atm at 13.19 hours and draw an amount of rs-6000/- and got the pen written 2000 note from atm and the same i have displayed at your camera so that further investigation can be done and taken into consideration for exchange on priority.

          How is it possible that bank is putting such pen written notes in the atm i suspect some foul been played by the cash loading agency which need to be look into and address on high level priority...

          It seems high level investigation is required because we do not accept such notes i do not blame the bank for this mischief however could from the cash loading agency.

          Sharing the photos of the same and if any clarifications please do reach at my mobile.

          My bank details
          Mohd aslam
          Icici bank
          [protected]
          Khairatabad branch
          +1 photos
          Axis Bank customer support has been notified about the posted complaint.
          Dec 26, 2017
          Updated by Mohammed Aslam954
          Date is 23rd Dec'17 at 13:19 hours
          Jan 06, 2018
          Updated by Mohammed Aslam954
          Axis bank how long it will take to investigate and take back the note.
          Jan 08, 2018
          Updated by Mohammed Aslam954
          Axis bank no response from you guys...
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            M
            Meghdoot Meghdoot
            from Gurgaon, Haryana
            Dec 26, 2017
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            Address: 110070
            Website: axis bank

            This is regarding the edge rewards which i availed as lot of repeated emails were pouring in. I am sorry to say that earlier axis bank used to respond quickly but now a days all emails are bouncing back with an excuse that we should contact axis bank only through support system but when you go to this site, there too you cannot write your grievance to nodal officer directly. The communication is entirely lost.
            So i placed order through edge award site for two in one portronics usb cable for charging my cell phone but same is not working now after four months. I do not know when i placed order for it since i do not have txn history. Finally i have to say that axis bank communication is lost since last month of their migration to new system..
            Axis Bank customer support has been notified about the posted complaint.
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              M
              Mayur Errum
              from Mumbai, Maharashtra
              Dec 25, 2017
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              Address: Pune, Maharashtra

              Hi,

              Axis bank never open saving account on time after continuous reminder to axis bank employee (Rahul), but after long time i receive a call from rahul regarding to open saving account & i reply to him i have open saving account with yes bank, but saving account topic was over, but it was not over i get an call for personal loan[protected]. On true caller i have check its was axis bank call number [protected] i have ask the lady where do you get my number from hdfc bank data base.
              My question is - how the axis bank have hdfc bank data base of customer personal information?
              How is axis bank do not open new customer saving account on time and call for personal loan?

              Axis bank should stop non-sense thing and concentrated on time of customer requirements, please kindly do needful thing.
              Axis Bank customer support has been notified about the posted complaint.
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                D
                dev010891
                from Surat, Gujarat
                Dec 25, 2017
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                Address: Vadodara, Gujarat, 390019

                I did the transaction of 3000 rupees in august month of 2017, which was mistakenly sent to wrong account number, i did the complaint on that day to the axis bank but there is no response till now, which is about 3 months, so please take this complaint seriously and do the action seriously. I did my complaint to dikshit thakkar who is employed in axis bank branch sama savli baroda gujarat, but still he is not responding well, there is no one take initiative regarding this, these kind of acts shows the brand image of axis bank, i hope you will look in to this matter and resolve it as soon as possible to maintain your brand image in your customers view, if it is not solved in one month i will close my axis bank account.

                Complaints should be taken seriously by you, because we are your customers who are not happy with your service.

                Please do it as soon as possible
                Axis Bank customer support has been notified about the posted complaint.
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                  A
                  abhishek_nie
                  from Hyderabad, Telangana
                  Dec 24, 2017
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                  I had applied for reliance nippon amc ipo with application number 8255705 via net banking. On 5th november, i was informed by karvy that i have not been allotted the shares and that the blocked amount (Inr 14868) will be refunded. However, till date, this has not happened and the net banking page is still showing that amount as blocked.

                  Karvy said that they are following up with axis bank but status has not changed. They claimed that they have already communicated many times with axis bank but nothing has happened so far. I need this resolve at the earliest.
                  Axis Bank customer support has been notified about the posted complaint.
                  I had applied for ASTRON PAPER ipo with application number 8366399 via net banking. On 15th Dec2017, i was informed by bLink that i have not been allotted the shares and that the blocked amount (Inr 14000) will be refunded. However, till date, this has not happened and the net banking page is still showing that amount as blocked.
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                    S
                    Srinivas Sagireddy
                    from Hyderabad, Telangana
                    Dec 23, 2017
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                    Address: East Godavari, Andhra Pradesh, 533001

                    Sir
                    I would like to inform you that on 15.1.2017 at 12.13.17 am at social site one unauthorized transaction o[censored]sd 59.99 (Rs.3896.96) on my axis bank credit card. I got sms & email alert on above transaction. I called on axis customer care and blocked my card on immediate basis and got complaint request number 36972576 from customer care
                    I have submit dispute form in pdf file by mail on 19.12.2017 on [protected]@axisbank.com and sent by courier same dispute form to credit card office mumbai.
                    So, i request you to solve the problem as soon as possible and credited my unauthorized transaction amount my credit card account.

                    Thanking you
                    Regards
                    Anathalakshmi sagireddi
                    +3 photos
                    Axis Bank customer support has been notified about the posted complaint.
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                      N
                      nanak13
                      from Sonipat, Haryana
                      Dec 23, 2017
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                      Address: Jalandhar, Punjab
                      Website: jiie

                      I want to tell you taht i opened my saving bank account from jalandhar, punjab. But the person who opened my account filled speling of my name wrong i have to pay my tution fees for canada u tell me what i do. I am very worried how i deposit my fees tuesday is last day for submit fees and also i choose rts system for transfer payment of 420000 from other account it was also not done i feel very worried please resolve my complaint till monday
                      Axis Bank customer support has been notified about the posted complaint.
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                        S
                        sameeraanish
                        from Jalalpur, Gujarat
                        Dec 23, 2017
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                        Address: Bangalore, Karnataka
                        Website: AXIS BANK

                        On 18/12/2017 my wife went to axis bank at bangalore to draw the amount for urgent medical expenses for my father. But the amount was not dispensed and got a slip stating that un authorised card usage. Next day on 19/12/2017 my wife went to your wheeler road branch, bangalore to enquire the reason for not dispensing the cash. The person who is dealing with nri accounts told her that my above nri account has been frozen due to non submission of my kyc documents and she told that she will send the kyc documents to my registered e. Mail address on 19/12/2017 and the same has to be filled and scan and to be sent back by me to the bank. But the kyc documents has not been received till now.. My aged father is taking medical treatment and the amount is needed for his urgent medical expenses. Further i have not received any alerts/notice from the bank to submit kyc document before freezing of account. I have send mails to the customer care of axis bank. But they either replied nor they send kyc documents to my mail address. My father needs immediate medical treatment. But the bank is not bothering.

                        Samiulla khan
                        Axis Bank customer support has been notified about the posted complaint.
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                          R
                          Rizzy49a
                          from Nagercoil, Tamil Nadu
                          Dec 22, 2017
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                          Address: Chennai, Tamil Nadu

                          Axis bank team.

                          Its been more than 3 years. I still have not got any increase in limit of my existing card. 0940 last 4 digit of my card. Name mohamed rizwan. I have been checjing every day whether i will get any offers to increase in my existing card. But still its not resolved. I also talked with many customer executives. My credit score is more than 780 which is very good. But i dont know what is the problem for you guys to increase my limit. I do have a salary account in this bank. The executive said me, my card limit will increase after 1 year if my transactions and bills are made on time. I have never failed to do that. Will be moving to city bank salary account if my request is not processed in a month
                          Axis Bank customer support has been notified about the posted complaint.
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                            A
                            Ashok09
                            from Veraval, Gujarat
                            Dec 22, 2017
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                            Address: Vadodara, Gujarat, 390012

                            Have opened a current account in axis bank atladara branch vadodara.
                            Current account no is [protected].

                            The current account was close long back. Rs 1500 is due to receive from the branch which is not received inspite of many follow ups with the branch
                            And discussion with branch manager, atladara branch. I am not getting satisfied answer from branch manager. The amount is due since long time.

                            I kindly request you look into the matter & resolve the issue.

                            In case if you need any further infomation kindly write to me

                            For hi tech computers

                            Ashok vyas

                            Mobile no [protected]

                            E mail [protected]@gmail.com
                            Axis Bank customer support has been notified about the posted complaint.
                            I have submitted all documents for replacement of debit Card there is no responce from bank of thiruverambure branch and i have call twice during this issue
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                              K
                              khumukcham
                              from Thanjavur, Tamil Nadu
                              Dec 22, 2017
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                              Dear sir/madam

                              I have already contracted to axis bank customer multiple time and the concern officer regarding the deduction but they did not give any reply instead they are trying to avoid the issued. I want to know the reason for what they have deducted a sum of rs. 485/-. Not only this they have deducted minimum a sum of re 250 for the last 2 month. My branch ifsc code: utib0002208.

                              Thanks
                              Axis Bank customer support has been notified about the posted complaint.
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                                N
                                neerav nayak
                                from Ahmedabad, Gujarat
                                Dec 22, 2017
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                                Respected sir/madam
                                I have redeem my Axis edge rewards point by mobile Recharge option on 20th Dec. 2017
                                I have received message to my register Mobile for successful transaction. But till mobile is not Recharge. And also reward point deducted from my account.
                                I have total 700 reward point out of them 5oo reward point I applying for Mobile Recharge purpose.
                                But my mobile was not Recharge and my reward point also deducted

                                Pl. Find tailing mail I received form axisbank edge side.

                                Hope favourable response from your side.

                                Regards
                                Neerav Nayak
                                Axis Bank customer support has been notified about the posted complaint.
                                Yet to receive response

                                mobile recharge through axis reward point. - Comment #2955303 - Image #0
                                I have been charge 65 rs as an consolidated charges.
                                I am axis bank account holder, i am complaining about deduction of money rs.590 from my saving account without any mail or messege
                                please help me to get back money deducted
                                After every 15 days i am loosing 600 rs in the name of [censored]ing monthly consolidated charges ... after maintaining the balance it is still happening i am fed up with this [censored]ing axis bank and decided to close my account as soon as possible and i am going to raise a complaint with consumer forum
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                                  D
                                  dinesh.sreeni
                                  from Chennai, Tamil Nadu
                                  Dec 21, 2017
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                                  Address: Chennai, Tamil Nadu, 600053

                                  Without my permission amount of 25 rupee got debited from my salary account (Axis), it is mentioned in the statement as tips/scg/pos/reliance petrol /dt.17-dec.

                                  When i called axis bank customer care on 21st dec at 17:00, didn’t get any proper response from person who attended my call.. He made me to wait for almost 10-15 minutes and told as will connect to manager. But instead of connecting to higher officials, call get disconnected. Is this the way axis bank customer care treating its customer???

                                  Moreover you are telling as surcharge applicable for few merchant, then atleast share us the proper list who are charging surcharge when we enquire. There is no response while i was in call.

                                  I’m using titanium reward card. While selling this card, you guys promised as waiving of all surcharge.. But now what this is scg charge.. Where is your promises.??? Are you guys cheating us while selling a product.

                                  I want to know who charge this 25 rupee from my account, either axis bank or reliance petrol (Merchant). I want an email confirmation to file a case against a cheater who taken out my money without my permission.

                                  Also i’ve a question here. I swiped my card on 17th dec for 500 rupee.. If axis bank is really loyal to customer, why this additional 25 rupee dint get detected on same day and intimate to me.
                                  Its all showing your culprit mentality. That’s why after a gap of 4-5 days this information has been forward to us and even reflected in statement.

                                  I need a proper response for this and i need my money back till now which is debited.

                                  Name: dinesh sreenivasagam
                                  Contact: [protected]
                                  Customer id: 83*226
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Failed transaction on 15-Dec 2017, Ref ID:[protected], IMPS transaction, status: suspect. Money got debited from my account, but didn't reach the other end... I need an immediate refund of the sent money back in my account. ...
                                  I have got deducted 220rs for consolidation charges I dono y they r deducted simply for this n all..plzz I need tat money back
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                                    N
                                    Nilanta Chakraborty
                                    from Kolkata, West Bengal
                                    Dec 21, 2017
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                                    Address: Kolkata, West Bengal, 700148

                                    Dear sir madam
                                    This is to intimate you that i have ask for a help to change my registered no which is linked in my bank no body was tried to solve this issue. I believe that branch is open from 9:30 but i noticed that meeting is going on till 10:15 am after that when i asked them for change my mobile no they told that i"do your own through atm" with rough language i tried that but it was not happened come to br again and told the same to br manager she is such rude person she denied that it is impossible and told me that it will not happen. I want to know the reason how come she shout on me i need an proper answer or else i will forward it to social media with video and audio recording lastly i am a priority ac holder this type of service is not expected from this renowned bank namely axis bank.

                                    Regards, nilantachakraborty mob no:[protected]
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Dec 21, 2017
                                    Updated by Nilanta Chakraborty
                                    It's happen with Rajpur Branch
                                    I am recently Open New savings account in axis Bank on 15 days back I deposited 25000/Rs Idint use one rupee also bank will debitted Rs590/ Consolidated charges what is this Worst bank
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                                      V
                                      vivekasiva
                                      from Tenkasi, Tamil Nadu
                                      Dec 21, 2017
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                                      Address: Madurai, Tamil Nadu, 625019

                                      I have received a call from axis bank yesterday. I just don't want the subscription and please cancel my subscription for my axis visa card.. It has been noticed that the money already been charged rs.1899 for the same.
                                      Hence, cancel the subscription and refund the same into my account. My relationship no. Is 3241817. I am waiting for confirmation of delation of this service and also refund the money of rs.1899. Please take steps regarding this issue as soon as possible. I need my money back soon
                                      Axis Bank customer support has been notified about the posted complaint.
                                      I have been transfered the amount (rs.230/-)from my axis bank account ([protected]) to my hdfc bank account([protected])through imps on[protected], but amount has been debited from axis bank account but not credited to hdfc bank account, status showing as "suspect", so, kindly do the needfu, and refund my amount.
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                                        Dev Mudgal
                                        from Narwana, Haryana
                                        Dec 21, 2017
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                                        Address: New Delhi, Delhi, 110002

                                        I have not been asking for a loan or anything like that from any banks but i find regularly axis bank is posting as i if i have been enquiring spoiling my reputation although i have a high credit scoring. How can i avoid a third party enquiring my credit worthiness without my permission and how can i get cibil to remove such enquiries.. My axis bank a/c no. Is [protected].&pan card no. Is ccwpk4551q plz do necessary regarding this.
                                        +2 photos
                                        Axis Bank customer support has been notified about the posted complaint.
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