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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 382

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A
aman.parmar
from Ahmedabad, Gujarat
Jan 1, 2018
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I have been trying to contact axis bank vastrapur branch on the contact number but they are not receiving the calls.

Contact number:[protected]

I have invested in one of the ipo [astron] but then money has not yet been released. It shows the status as blocked in "ipo status summary" on the online bank portal.

It has been blocked since 27th dec 2017.

This is the reason i have been trying to contact.

I want justifications, why they are not receiving the calls.
Axis Bank customer support has been notified about the posted complaint.
Jan 01, 2018
Updated by aman.parmar
Some amount get debited from my account with mentioned note: [TIPS/SCG/POS/BPCL HRADDHA PE /DT.24-DEC-]

What is this for? Please clarify.

Request to do the needful asap. It has been more than a week.
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    J
    james yohannan
    from Thiruvananthapuram, Kerala
    Jan 1, 2018
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    Address: Thiruvananthapuram, Kerala

    I james yohannan went to the bank on jan 1, 2018 at 10:30 am to encash a cheque (No: 167616) of rs. 22200. I submitted the cheque along with my id proof. The counter staff asked me to go outside and bring photocopy of the id proof. I told him that i have been encashing cheques from the same counter for the past one year and no officer asked me to provide photocopy of the id proof and no other bank is asking for id proof photocopy. He said that this is the bank rule. Please inform me whether this is the bank rule or not.
    Axis Bank customer support has been notified about the posted complaint.
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      M
      MAHENDRA INGALE
      from Ahmedabad, Gujarat
      Dec 30, 2017
      Resolved
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      Resolved

      Address: 411013

      Hello,

      I have submitted my application and all other documents on 6 December 2017 to open a salary account in Axis bank and later I have received the application number through SMS .

      Still my account is not yet activated,
      And I didn't find any web page of axis bank to get the status of my application.

      Also I had taking continuous follow ups of salary account opening team pune, but they faulty promised to me

      Please see attached image of sms
      Jan 1, 2018
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
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        N
        nishashetty
        from Mumbai, Maharashtra
        Dec 30, 2017
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        education a loan account number 9130600554902319

        Address: Kolkata, West Bengal, 575002

        I have taken education loan from axis bank for axis bank young bankers programme hoping i will get secured job... For one year period of time i have repayed the loan later i lost job due to heavy sales pressure and extended duty hours till 8.30pm. So i couldnot make the prompt payment and i have got wrong data to transfer amount through neft whenever i was paying through neft that has been returning prior to 4 months i have cleared all my...
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        S
        soumya1710
        Dec 30, 2017
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201307
        Website: axisbank.com

        Hi,

        My account is frozen and i'am not able to do anything.
        I have mailed axis bank several times and did not get respond.
        My branch is in noida sector 18 and currently i'am in germany so can not visit.

        Please unlock my account
        The request id is:[protected]

        I'am really disappointed with axis bank that being an old customer i'am getting this treatment from them.
        Soumya
        Axis Bank customer support has been notified about the posted complaint.
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          P
          priyb
          from Coimbatore, Tamil Nadu
          Dec 29, 2017
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          I have transferred money from my axis bank account through imps to sbi bank account on 4th december. But my transaction status was suspected though the account is debited. The receiver is not credited with the amount neither my account has been credited though it has been a month. This is the second tome i am facing this issue. Hence please consider refunding my account with the transacted amount. Please find the below transaction details

          Imps reference id :[protected]
          Account number:[protected]
          Axis Bank customer support has been notified about the posted complaint.
          Jan 06, 2018
          Updated by priyb
          It's been a week but there is no response or action taken over my complaint.This was not expected from Axis Bank
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            J
            Jithin Venugopal
            from Bengaluru, Karnataka
            Dec 29, 2017
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            Money not withdrawn but balance get deducted

            I am a customer of icici

            On 29/12/2017 around 08:45 hrs i had used axis bank atm (Terminal id-swcw19426) in madiwala (Bengaluru) for money withdrawal but the machine got restarted on the money collecting moment.

            I didn't get the money but my icici account was debited.

            Please investigate and get it credited back to my icici account asap.

            The feedback says that axis delays this kind of complaints abnormally which is a concern to customers.
            Axis Bank customer support has been notified about the posted complaint.
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              R
              rpsrajput92
              from Delhi, Delhi
              Dec 29, 2017
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              Address: Gautam Buddh Nagar, Uttar Pradesh, +91
              Website: axis bank

              Axis bank is charging unnecessary in the name of consolidation dp charges.

              In a same month they have charged me twice.

              First on the name of : consolidation dp charges which is rs.353/-

              Second on the name of : consolidation charges of acc which is rs.80/-

              And every one they are charging me the consolidation charges.

              Its my hard working money. And they are deducting the amount so easily with out any proper guidelines and information.

              Customer services is pathetic they dont know how to manage the customers.

              I attached my axis account as an salary account. I am the trusted and regular customer of axis bank from last 1 year.

              And they have charged me on regular basis.

              We have other respected bank they are not charging any such kind of money.

              This is a kind of loot, this people are doing.

              I want my refund of my consolidation dp charges on urgent basis or i will close my account from your bank and will go legal against you.

              And regardinh that i had also attached and screen shot below.

              Which clearly indiacted that on nov 10 and 11 they have charged me.
              Axis Bank customer support has been notified about the posted complaint.
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                Y
                Yashwanthcn
                from Delhi, Delhi
                Dec 28, 2017
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                Address: 560068

                Dear sir / madam,

                This is yashavantha c n
                One assist relationship
                Mobile #[protected]

                My axis bank a/c no - [protected] has been debited by 1899.00/- for oneassist membership.
                I receive phone calls from this no - 91 [protected] regarding one assist service but i do not accept this service without my approval they deducted money from my account.
                So i contacted oneassist customer care couple of times in past few days and requested for cancellation of my membership.
                I am totally disappointed with this one assist

                Regards
                Yashavantha c n

                M[protected]
                Email - [protected]@gmail.com
                Axis Bank customer support has been notified about the posted complaint.
                Dec 28, 2017
                Updated by Yashwanthcn
                Today i received a call from axis bank one assist regarding one assist services subscription. He just briefed me about the services i didn't even accepted to subscribe but they charged me rs 1899 this is very disappointing. Please refund my money back as i'm not a rich guy to simply let go.

                Phone no. [protected]
                One assist relationship no. 3420351
                Email id. [protected]@gmail.com
                Dear Sir,
                I tried to withdraw 500/- from Axis bank atm in farakka but transaction is declined and amount has been debited from my account and i didn't get any receipt also.
                Plz sir,
                I have applied to two times for axis bank credit card but I haven't received.my mob no [protected].
                Many times called to customer care executive.I'm not satisfy axis bank credit card department.
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                  K
                  Kauindinya
                  from Dirba, Punjab
                  Dec 28, 2017
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                  Address: 141010

                  Sir
                  I am om parkash bhardwaj from ludhiana punjab, i am applying a car loan, on dated 25/12/2017
                  But your representative mr. Nakul ji
                  ([protected]) & mr. Pawan ([protected]) are suffered us from last 4 days they are not gave us any response, and not pick our phone
                  I am very disturb by bank service, in future i am not any deal with axis bank
                  Thanks
                  Om parkash
                  [protected]
                  Axis Bank customer support has been notified about the posted complaint.
                  Pahle to baar baar call karke credit card issue karwa diya aur ab jab ek baar transaction kiya to 2 baar paise debit kar diye ab kisi se contact nahi ho pa raha hai.
                  I already block my credit card and i don't need credit card.
                  customer id[protected]
                  mobile no. [protected]
                  Axis bank, what is this why are you deducting my balance every month today also 500 deducted from my account without any information, this time my low balance is maintained the why this deduction is done?

                  Give me back this amount otherwise I am going to break a relation with your bank.
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                    E
                    Er Pramesh Choudhary
                    from Mumbai, Maharashtra
                    Dec 28, 2017
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                    Address: Mumbai City, Maharashtra

                    Dear sir,
                    On 26-12-17 i have done two neft transition from my axis bank mobile apps to other babk a/c via this utr no-axmb[protected] and axmb[protected] but till date neither credit to beneficiary a/c not refund to my account.
                    Transition status show rhat "your a/c has been debited and neft request has been posted to rbi".
                    So please sir do needful for the same and refund my amount to my account.

                    My email-prmesh. [protected]@gmail.com
                    Axis Bank customer support has been notified about the posted complaint.
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                      M
                      Manjsh
                      from Bareilly, Uttar Pradesh
                      Dec 28, 2017
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                      Address: Jind, Haryana, 126115

                      Uchana mandi. Jind haryana branch me miss guide
                      Axis Bank customer support has been notified about the posted complaint.
                      Mobile app is not logging in, if I log inside the app its coming like generic failure.
                      HII
                      This is Rahul from kolkata Since 15 days back I applied for an Axis Credit Card.Finally today I received a message from the bank like"Your Credit Card application for Axis Bank MY Zone card with reference number 9960552 has been declined".Can I know the reason?
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                        A
                        Aliakbar Riyaz
                        from Mumbai, Maharashtra
                        Dec 28, 2017
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                        Address: Mumbai City, Maharashtra, 410210

                        I have 2 issues-

                        1. I tried calling on below numbers-

                        [protected]
                        [protected]

                        Disruption of voice and so many network errors.
                        I not even able to hear the ovr menu.

                        I want a call back from credit card team.

                        2. Also i have tried to update my permanent address so many times from mobile banking as guided by customer care because my credit card shows some different address, it is not getting changed.

                        I visited branch they told they are not able to change from branch. I have to change through mobile banking only.
                        However my permanent address is same it shows on mobile banking but they want me to update the same address again so it gets updated on credit card as well.

                        I have tried so many times to change but now i am very frustrated.
                        Axis Bank customer support has been notified about the posted complaint.
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                          A
                          AV@San
                          from Bengaluru, Karnataka
                          Dec 27, 2017
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                          Address: Bangalore, Karnataka, 560023
                          Website: Late charges

                          Hi this santosh kumar AV Card no.[protected] i have paid the bill amount of 4920.92 rs on 1/12/2017 for November-2017 bill Bill date was 9/12/2017, Again they have auto debited the amount in my account, i registered the complaint to the customer care, After they refund the amount on 13/12/2017, Again they debited the amount of 841rs in my account saying that late charges, Again i registered the complaint they refunded me, but in December bill they have added 500rs of late charges, i dont no why, U have to explain the detail with in 2 days are else i am going to register the complaint on axis bank in consumer court
                          Axis Bank customer support has been notified about the posted complaint.
                          Dec 27, 2017
                          Updated by AV@San
                          Axis bank charging unnecessary late payment charges on my credit card, go through the attached statement of Dec-2017

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                            S
                            Shaik Bata
                            from Mumbai, Maharashtra
                            Dec 27, 2017
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                            Address: 500032
                            Website: [email protected], [email protected]

                            I have an account in axis bank. Please note the transaction number "imps/p2a/[protected]/[protected]" on 21/12/2017 is wrongly credited rs.3000/- from my account in favor of "[protected]" instead of "[protected]" account of andhra bank.
                            My complaint/service request number regarding this transaction in axis bank is 37164448. Please verify it and reverse back the amount to my axis bank account
                            Axis Bank customer support has been notified about the posted complaint.
                            My all document is submit Axis bank lakhimpur kheri branch card is issue but not activated to bank end
                            I had ordered a headphone amting rs 2099..i got the mail that the amt would be reflected in my acc by 9th dec..it’s been a month and yet i didn’t get any refund..
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                              N
                              Nitin3108
                              from Jamshedpur, Jharkhand
                              Dec 27, 2017
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                              Address: Patna, Bihar, 800020

                              I want to attach your attention towards dishonour of cheque no 009988 dated 20/11/17 which appears to have been dishonour on the alleged ground off difference of signature. Observing the signature on this cheque (Dishonoured) and cheque no 009989 and 009992, dated 14/12/17 amounting to rupess 2000 and 500 (Honoured). I am very astonished to aver that the dishonoured cheque was whimsically disqualified their by putting me into a loss of rs 275/- besides tensionful ideas exasperating and compelling me to think whether i should continue my account or close it for good. If it is not sincerely looked into and examined. I will move to rbi for my satisfaction and justice

                              Bank-axis
                              Branch-kankarbagh, patna
                              Axis Bank customer support has been notified about the posted complaint.
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                                V
                                vijaypotdar
                                from Korba, Chhattisgarh
                                Dec 26, 2017
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                                Address: Nanded, Maharashtra, 431603

                                To
                                Lic axis bank cr card division
                                Pl see i m customer of lis crdit card no [protected]
                                Not receveing regular statement to my ac.. So i could not idea.. So it wrong to overlimit dues are wrong.. Adding by ur monthly financial charges ur charging uneccessary 500/- last from 3-4 months so pl see and reverse the same to my ac
                                Urgently send my monthly statement to mail or given registered address.
                                Vijay ramrao potdar
                                Axis Bank customer support has been notified about the posted complaint.
                                My axis bank credit card last month statement is wrongly sent message to me the card no [protected].the minimumamount last month was 11000this month minimumamount is 28000 . I. don't know what happened? reply me immediately.
                                Its my new account sir...bt amount is not credit in my account ...
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                                  B
                                  babesh reddy
                                  from Delhi, Delhi
                                  Dec 26, 2017
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                                  Address: Thane, Maharashtra, 401105

                                  Hi my account no [protected] last month november i stop my mutual fund sip and still you people deduct my amount 350 + 63 towards ecs i contacted phone banking but no use they say to visit branch so resolve this issue asap and be sure by next month onwards no money shall deduct from my account as i have cancel my mf sip else i will close my account.
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Dec 21, 2017
                                  sumeshkm1992 874486's response
                                  Sir,

                                  I want to change my current mobile number in Online banking, because of currenthly am working in kuwait, and i cant transfer money lack of OTP. Current mobile number doesn't have Range, so kindly change my mobile number from old to new .

                                  Old number : [protected].
                                  New number: [protected].

                                  Thank you...
                                  any update?
                                  I have an account in axis bank with customer id[protected]..before 6 months bharatmatrimony debited 10, 900 rs from my account without any permission and register a complaint after that amount credited to my account.last week again i got the same problem.now i want a solution for this..
                                  Sir,

                                  I want to change my current mobile number in Online banking, because of currenthly am working in kuwait, and i cant transfer money lack of OTP. Current mobile number doesn't have Range, so kindly change my mobile number from old to new .

                                  Old number : [protected].
                                  New number: [protected].

                                  Thank you...
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                                    4
                                    4DKri92
                                    from New Delhi, Delhi
                                    Dec 26, 2017
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                                    Address: New Delhi, Delhi, 110022

                                    Hi team,

                                    Your collection agents have harassed a lot for the last few days. They even tried to break our iron door and damaged the interlock. We have a mentally disable brother at home who stays alone at home and he is totally disturbed by the incident.

                                    My sister who got loan from axis bank told the agents that we are trying to pay thorough online. But still they were adamant to take the premium by cash.

                                    On friday 22nd december, 2017 they agents came at 7:30 pm and they kept pushing the door till 9:30 pm and on saturday 23rd they came at 7 pm till the time i reached home at 7:40 pm and made a call to police for help.

                                    Collection agent who came to our house and he told his name ujjal mobile number [protected]
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Jan 03, 2018
                                    Updated by 4DKri92
                                    No acknowledgement from Axis Bank
                                    These guys are gangsters!
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                                      shwetalevis
                                      from Mumbai, Maharashtra
                                      Dec 26, 2017
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                                      Address: Thane, Maharashtra, 401105
                                      Website: [email protected]

                                      Dear sir/madam
                                      I am ms. Shweta balaram marchande my a/c no. [protected] axis bank worli naka main branch, i went to icici bank navghar road, bhayander east atm on 15th oct 2017 @ 12:32pm only to check my balance after that i cancelled my transaction but within a few seconds i got message that your a/c has been debited for rs. 10, 000/- this was informed to my main branch also i submitted complain form and they said wait for 15 days my complain no. Is[protected] dt: 17/10/2017 but after 17 days i never get any satisfy response so again i went in axis bank and in response i was told to do fir for the same, before one and half months i submitted fir copy also, for cc tv footage but still i never get any response from them they said icici bank never give response to our mails now i am running helter-skelter without any solution and continuously talking with 7 bungalow, andheri west branch manager mr. Ankit. I want my deducted amount back…please…
                                      Requesting you to please look into it and solve asap.
                                      Thanking you
                                      Axis Bank customer support has been notified about the posted complaint.
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