Axis Bank Complaints & Reviews

I want to tell you taht i opened my saving bank account from jalandhar, punjab. But the person who opened my account filled speling of my name wrong i have to pay my tution fees for canada u tell me what i do. I am very worried how i deposit my fees tuesday is last day for submit fees and also i choose rts system for transfer payment of 420000 from other account it was also not done i feel very worried please resolve my complaint till monday

On 18/12/2017 my wife went to axis bank at bangalore to draw the amount for urgent medical expenses for my father. But the amount was not dispensed and got a slip stating that un authorised card usage. Next day on 19/12/2017 my wife went to your wheeler road branch, bangalore to enquire the reason for not dispensing the cash. The person who is dealing with nri accounts told her that my above nri account has been frozen due to non submission of my kyc documents and she told that she will send the kyc documents to my registered e. Mail address on 19/12/2017 and the same has to be filled and scan and to be sent back by me to the bank. But the kyc documents has not been received till now.. My aged father is taking medical treatment and the amount is needed for his urgent medical expenses. Further i have not received any alerts/notice from the bank to submit kyc document before freezing of account. I have send mails to the customer care of axis bank. But they either replied nor they send kyc documents to my mail address. My father needs immediate medical treatment. But the bank is not bothering.

Samiulla khan

Axis bank team.

Its been more than 3 years. I still have not got any increase in limit of my existing card. 0940 last 4 digit of my card. Name mohamed rizwan. I have been checjing every day whether i will get any offers to increase in my existing card. But still its not resolved. I also talked with many customer executives. My credit score is more than 780 which is very good. But i dont know what is the problem for you guys to increase my limit. I do have a salary account in this bank. The executive said me, my card limit will increase after 1 year if my transactions and bills are made on time. I have never failed to do that. Will be moving to city bank salary account if my request is not processed in a month

Have opened a current account in axis bank atladara branch vadodara.
Current account no is [protected].

The current account was close long back. Rs 1500 is due to receive from the branch which is not received inspite of many follow ups with the branch
And discussion with branch manager, atladara branch. I am not getting satisfied answer from branch manager. The amount is due since long time.

I kindly request you look into the matter & resolve the issue.

In case if you need any further infomation kindly write to me

For hi tech computers

Ashok vyas

Mobile no [protected]

E mail [protected]@gmail.com

Dear sir/madam

I have already contracted to axis bank customer multiple time and the concern officer regarding the deduction but they did not give any reply instead they are trying to avoid the issued. I want to know the reason for what they have deducted a sum of rs. 485/-. Not only this they have deducted minimum a sum of re 250 for the last 2 month. My branch ifsc code: utib0002208.

Thanks

Respected sir/madam
I have redeem my Axis edge rewards point by mobile Recharge option on 20th Dec. 2017
I have received message to my register Mobile for successful transaction. But till mobile is not Recharge. And also reward point deducted from my account.
I have total 700 reward point out of them 5oo reward point I applying for Mobile Recharge purpose.
But my mobile was not Recharge and my reward point also deducted

Pl. Find tailing mail I received form axisbank edge side.

Hope favourable response from your side.

Regards
Neerav Nayak

Without my permission amount of 25 rupee got debited from my salary account (Axis), it is mentioned in the statement as tips/scg/pos/reliance petrol /dt.17-dec.

When i called axis bank customer care on 21st dec at 17:00, didn’t get any proper response from person who attended my call.. He made me to wait for almost 10-15 minutes and told as will connect to manager. But instead of connecting to higher officials, call get disconnected. Is this the way axis bank customer care treating its customer???

Moreover you are telling as surcharge applicable for few merchant, then atleast share us the proper list who are charging surcharge when we enquire. There is no response while i was in call.

I’m using titanium reward card. While selling this card, you guys promised as waiving of all surcharge.. But now what this is scg charge.. Where is your promises.??? Are you guys cheating us while selling a product.

I want to know who charge this 25 rupee from my account, either axis bank or reliance petrol (Merchant). I want an email confirmation to file a case against a cheater who taken out my money without my permission.

Also i’ve a question here. I swiped my card on 17th dec for 500 rupee.. If axis bank is really loyal to customer, why this additional 25 rupee dint get detected on same day and intimate to me.
Its all showing your culprit mentality. That’s why after a gap of 4-5 days this information has been forward to us and even reflected in statement.

I need a proper response for this and i need my money back till now which is debited.

Name: dinesh sreenivasagam
Contact: [protected]
Customer id: 83*226

Dear sir madam
This is to intimate you that i have ask for a help to change my registered no which is linked in my bank no body was tried to solve this issue. I believe that branch is open from 9:30 but i noticed that meeting is going on till 10:15 am after that when i asked them for change my mobile no they told that i"do your own through atm" with rough language i tried that but it was not happened come to br again and told the same to br manager she is such rude person she denied that it is impossible and told me that it will not happen. I want to know the reason how come she shout on me i need an proper answer or else i will forward it to social media with video and audio recording lastly i am a priority ac holder this type of service is not expected from this renowned bank namely axis bank.

Regards, nilantachakraborty mob no:[protected]

I have received a call from axis bank yesterday. I just don't want the subscription and please cancel my subscription for my axis visa card.. It has been noticed that the money already been charged rs.1899 for the same.
Hence, cancel the subscription and refund the same into my account. My relationship no. Is 3241817. I am waiting for confirmation of delation of this service and also refund the money of rs.1899. Please take steps regarding this issue as soon as possible. I need my money back soon

I have not been asking for a loan or anything like that from any banks but i find regularly axis bank is posting as i if i have been enquiring spoiling my reputation although i have a high credit scoring. How can i avoid a third party enquiring my credit worthiness without my permission and how can i get cibil to remove such enquiries.. My axis bank a/c no. Is [protected].&pan card no. Is ccwpk4551q plz do necessary regarding this.

Submitted my kyc documents and salary slips of past three months at axis bank branch, situated at kp road anantnag jammu and kashmir 192201, to an employee of the bank a month ago. Since then they didn't intimated me about credit card or any other thing related to credit card. After losing my patience, i made a call to the concerned employee then he answered me that my request for credit card has been rejected. I am myself working in a sales oriented organisation but never experienced such a ridiculous service. Further m intending to close my salary account from the same bank.

Ab latif
±91 [protected]

Hi

I opened an account with axis bank in oct. As you see the attached screenshot (Mail. Png and axiscomplaint. Png), there were already concerns initially during account creation over their careless way of working and utter worthless service/staff. As never seen such height of irresponsibility in any of other banks staff/service, i decided to close the account in just 2 months, thinking not to deal with such axis garbage. I escalated such worst things to their operation manager & cluster head about the couple of worthless people whom i dealt with pathetically. And till now, none of them bothered for their mistakes, delays and carelessness. They never apologized or even took accountability of my financial loss. If their top people are garbage, the ones working at the lower level will be even worser as per seen in both account creation and account closure scenarios.

W. R. T recent account closure issue:

1. I submitted the account closure form on 12-dec (Closure. Jpg). It has been 8 working days and they havent processed the closure form also and it clearly shows their garbage way of working and this is a clear reason why i decided to close the account. No bank takes 8 days to close an account and it is not rbi policy either as bank staff talk lot of rbi rules these days to customers whereas the bank staff wont follow any rules themselves

2. After waiting for 4 days, i called up the customer support on 16-dec and it created a complaint after i convinced to create one. No response for that complaint also till now. Assuming strongly that customer support will also be worthless, i raised it with their nodal officer parallely and sent the concerns through the facility on their website (I dont get a copy of that as per their system). No response from that nodal officer person

3. On 20-dec, i again called up the customer service to know the status of the complaint. It has been 3 days now and the complaint is not resolved yet. All they could say was the complaint is still open and it will be closed. No accountability for this complaint open for 3 days without action

After having seen and explained above of the same extreme pathetic nature from every level in axis bank, i thought to register this complaint. Please register this complaint so that it becomes concern for axis bank people and pay attention to even a simple account closure requests. I request you to escalate this complaint to the highest possible (Otherwise axisbank will show only negligence). There is no way they will respond or show accountability whatsoever as seen in the last 2 months. Only when there is strong escalation and action, axis bank will feel accountable for customers concerns/loss and not repeat the same for others.

Cust id:[protected]
A/c no: [protected]

Thanks

My credit card ending with 6087 is dispatched to old address. I have updated that address 1 year back.in netbanking its showing new address then why you people sent to old address. I'm also not getting detail statement of ppf account through net banking. It is not allowing date range more than 1 month. For that one month also it's showing mini statement. I haved raised that query but customer service people replied download from operative account. Please read the question carefully before answering, i asked for ppf statment they sent the process to download operative account statement.

Dear axis bank team,

Please support for the auto loan emi detecting problem.

I want to deposit my auto loan emi amount in auto loan account manually.

My auto loan no aur[protected].

My saving account is linked with my auto loan account plaese remove the link beetween to my saving account & auto loan account.

For more detail please contact to my registerd no [protected].

Regards
Vasudev dudi

Refund for canceled ticket

I have booked ticket in irctc through axis bank (Payment gateway). The ticket was canceled and the irctc has refunded the amount to axis bank which is not still reflected on my canara bank accounts. The following is the refund id for the tickets

1.[protected]
2.[protected]

I kindly request for necessary action as soon as possible

This is channabasava swamy i have a current account in your branch
Sindhnur branch my account number is *42908991 i am operating from since two years. 22/07/2017 in the month of july i have bal of 595/- rupees and suddenly they deducted 595+1393=1988/- i went and asked them two three times they are saying server down, manger is on leave and finaly they said this one time charge but afterwards they are charging monthly 1048
22/7/2017 bal = 595
24/7/2017 bal = -1988.14
20/9/2017 bal = -3073.14
15/10/2017 bal = -4158.14
12/11/2017 bal= -5243.14
17/12/2017= -6328.14
Now my account bal is -6328 but they are saying monthly minimum charge is 250/- still no one respond properly do something sir
Thanking you

Hi,

Today 1.67 INR debited from my salary account. Transaction details:-
TIPS/SCG/POS/VIBER\2 FILIOU ZAN/DT.25-SE

Now in 25th September, 2017 1.68 INR has been credited to my same account.

I really want know about the transaction with details. Like why it has been charged to me.

I already suffered with fraud transactions. through I received my money back in to my account. But I really want to know about the transaction. Please do response asap.

Without my permission some amount getting debited from my account, it is mentioned in the statement like tip/scg. Visa. Pos. Dt. If i ask customer care they say if i use my debit card in hotel or some shopping it will be charged. Am using salary account and what is the use it, why you guys charge me for using debit card. The restaurant or super market or where ever we swipe they charge 2 percent for using card, the merchant will pay the bank some percentage and why the hell you guys charging from us too. You guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.

If this is your process alert us through sms u will be charged certain amount since you swipped with this merchant, you guys correctly charging 15 rs for sms right the what is the pain for you to alert a customer. If we repay loan or cc bill you guys keep on msging right why can't do this.

I need a proper response for this and i need my money back till now which is debited.

My account no is 1) [protected]
2) [protected]

Name-rahul sankhla
Mob. No. Registered-[protected]

I have received a message on December 17 against my credit card application reference no. 9952484 has been declined. I have already a salary account in adyar, chennai axis bank branch.   Replace all

How can u ppl deduct rs. 274 from my savings account saying consolidate charges of november despite me not using d atm for about a while now. Rs. 274 is nearly 300 it's a big amount for middle class ppl n u ppl are deducting it so easily widout any clarification. I request u to refund my amount back as this is not at all acceptable, i vil jus close my account in ur bank for such reasons