Axis Bank Complaints & Reviews

I am raza hussain customer of axis bank my account is at byculla branch mumbai but i am residence of aurangabad so today i went to withdraw some amount aurangabad nirala bazar branch but casher refused to give amount and misbehaved tolled it is mumbai br cheque cant give cash here at nirala bazar aurangabad baranch. So what is use of my money at axis bank which cant give money at my home town by cheque b'cos i want 1.25 lac cash which i can not with drawn ffrom atm so i went to nirala bazar branch. Intially 3 hrs casher is not at counter when he came he refused to give me money. I thinking closing of my acc.

Today i received a call from axis bank. They told me this is for card protection. They told me to just verify the card number and at the end they said they will give a toll free number and after that a message came stating rs 1899 was debited for one assist service. I dont want that service and need to be deactivated and also refund the money back to my account itself.

So please help to resolve this issue as soon as possible.

Hi admin/controller axis bank.

I am writing this message to bring to your account that my a/c no. [protected] is debit frozen. I am currently in kolkata and i cannot reach bank to discuss this thing in personal. Humbly requesting to please activate my account so that i will initiate the funds transfer to my account.

I will be highly thankful.

A/c no. [protected]
Branch: dakshineswar

Regards
Somnath

Axis bank is cheating me. There manager told they changed the loan amount to od/cc account. But he kept in saving account. Because of the they charged huge interest on me. For each transaction huge charges applied on me.. Without our knowledege they taking huge interest from our loan amount.

Please request every one dont go for axis bank.. There are the big cheaters

Dear mr. Viswanathan,

Sorry to hear that you have not received the benetton bag.

As we discussed over the call on[protected], i have initiated a request with the reference number 35636347 and the same will be resolved within 2 working days.

In case you have any other queries you can visit us at www.axisbank.com/support or call us (Call charges applicable as per your service provider) on[protected] or[protected].

Have you linked your aadhaar number with your bank account? If not, please do so before 31st december 2017 to avoid blocking of your bank account. This is a mandatory requirement as per the directive from rbi. To know how to link, click here

Best regards,
Shahul
Customer support
Axis bank

On 11/13/2017 1:46 pm, s. Viswanathan vish wrote:

Dear sir

I received the sms message and taken confirmation from mumbai office regarding the offer

Thanks for your kind reply and response.

Thanks and regards

S. Viswanathan

Sent from yahoo mail on android

On sat, 11 nov 2017 at 14:24, axis bank support

Wrote:

Axis bank support (Customer. [protected]@axisbank.com) is not on your guest list | approve sender | approve domain

Dear viswanathan,

Thank you for your email. I understand you are enquiring about gift not received.

I request you share the following details so that we can resolve your query on priority.

• mode of communication through email/sms.

• campaign start and end date.

• transaction amount and date

• mobile number.

Also, please share the screenshot of the offer which you are received for redeeming bag for further clarification.

I will be happy to take this forward once you have shared the above mentioned details..

In case you have any other queries you can visit us at www.axisbank.com/support or call us (Call charges applicable as per your service provider) on[protected] or[protected].

Best regards,
Keisham somendro singh
Customer support
Axis bank

For past 1 month date 5 november 2017, my account status was debited frozen, i didn't got any notice about this, when i tried to transfer money to my dad i got to know about this, problem was rekyc, i am in singapore so couldn't present in mumbai physically, as per axis bank we can send rekyc docs dully signed email to the branch office, i already did that i have account with lbs marg, mulund west, mumbai, i had word with nilesh and meenakshi about this, but still it's not resolved, whereas icici bank did my rekyc with in 2 days, at least icici bank have courtesy to reply me, but axis bank is worthless and lousy service still my account is not unfreeze my name is rakesh parui
I contacted branch office from singapore they don't have even penny call to singapore miser and cheap people, i have to call daily to check the status, they only state that backend department is working, i guess backend department are illiterate or retard department to work, i am old customer, but now i regret why i opened account with axis bank
This is the contact no for lbs marg branch, mulund west, mumbai maharashtra.
25903690/[protected]

If axis bank have shame then at least keep your words to solve this issue, i have to pay my emi on 5 of every month, if any delay in emi i will not be responsible for late fee charges..

My singapore no 90113908
Kindly look into this matter, i have all email to proof my point. Kindly email me [protected]@hotmail.com, i can email you all details..

I went to axis bank atm to with draw 15500 rupees money but i did not receive money from atm and my account get debited with 15500 /- amount.

Below is the my account information and atm details.

Account number : [protected] (Axis bank account)
Debited date : 01- dec - 2017

Atm address : address: plot no 1245/4 survey no 55 hydernagar nizampet road kukatpally hyderabad 500 07, hyderabad, 500072.

Please help me to get my money.

I transacted an amount of inr 198 through bhim axis pay app vide transaction id[protected] on date 03/11/2017 and transaction failed but account debited. I made a query against it on same day but till now it's not been resolved. The transaction was made from the account with sbi linked with the app. My query id is[protected] which is not resolved yet plz help..

I have opened my salary account on 9 oct 2017. Still my salary account is not activated. I was told that i had two accounts of same name. But it was of my twin brother. We both have different initial name, different pan no., different aadhar no.. How could they do such a silly mistakes. I call bank people daily, they just reply it will start next day. If i have to give point out of 10 to axis bank it will be in negatives. Such a bad service.
My account no. Is [protected]
I hope it starts immediately
Regards shaibaz

I have pension account [protected] with axis bank. My pension was not credited to my account. I contacted naval pension section, they said it was bank which has not credited pension. When i tried to contact jammu branch they don't know about life certificate. They just ignored my query. I also tried to contact main branch but they are not picking up phone. My advice to all pensioners not to open account with this bank.
Amandeep singh
Ex indian navy
Mob [protected]

It is to inform you that my exiting credit card xxxxxxxxx 9383 which has damaged badly needs a replacement card. I reported this incident to the call center. But surprised to see in the monthly e-statement my residential address and communication address is not updated last 4 years.
Since, i informed earlier to your call centre to update my residential address and as per call centre advice, i have submitted necessary kyc to axis bank, nerul branch, navi mumbai, but i am very much upset to see that the same not reflected in my credit card statement till today.
Amitav chatterji

Rs.1, 000.00 was spent on your axis bank credit card xx8311 on 30-nov-17 03:03:13 pm at dummy me bt online. Your available credit limit: rs. 60, 461.85. The total credit limit of your account is rs. 1, 15, 000.00.

Please contact customer service [protected]/[protected] if this transaction was not authorized by you or if you wish to convert any transaction above rs. 2500.00 into emi.

Assuring you of our best services.

Regards,

Axis bank
Credit cards

This is what i have received this is just a fraud that is done with me last few days also an amount of $us10 was charged. I am unable to understand i was at my office place in gurgaon however on that day i have made few transaction to my known people. I do not received the text as well as on my axis application. Now for this amount it has been debited but i didnt received any text neither it displays on my app. So, how can i trust my bank now?
I am not going to pay not even a single penny despite i do have received a new credit card still there is a fraud that had happen again in less than a week.

Please provide me with the resolution.

Dear team,

I have made imps transaction on 03th december 2017 for the amount rs.60005 from my axis account to hdfc account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
I contacted axis bank customer care, but no use.

Axis bank account no: [protected]

-anutosh mishra
[protected]
[protected]@gmail.com

Hi team,

I have been getting sms on my registered axis bank phone number xxxxxx2494, mentioning that i have some sb account ending in 807058 and there is bounce charges due in loan account ending in 998831.

Firstly, i do not have any loan account with axis bank, secondly, there is no account with axis bank ending with 807058.

Would request you to please resolve this issue asap and if this is a fraud, please take an action.

Regards,
Shashikant bahuguna
Xxxxxx2494
Axisbank salary account xxxxxxxxxxx1758

I, baby pramanik, lived in dakshineswar, i have a joint sb a/c in dakshineswar branch, my complaint is, i have used a debit card on axis bank, valid upto year 2021, but, a new debit card come on my address, i have no application for new debit card, then i go to my home branch, and then say my problem. After 1 day active my new debit card and automatically block my old debit card, but debit card annual charges rs. 177.00 debited on my sb a/c as on 28.07.2017, then 2nd time debited rs.177.00 on my sb a/c for reason of debit card annual charges as on 30.11.2017, so i request to my home branch, please refund my 2nd time atm charges as soon as possible.

Thank you,

Regards,

Baby pramanik

Mob.[protected]/[protected]

Dear axis bank,
Please find the attached screen shot of rbl bank credit card payment. I was done neft payment through axs mobile application. But payment deduct for rbl credit card payment but payment not reflect in both bank statement. Kindly help in this matter.

Thanks
Mohd irfan
A/c no.[protected]
Transaction date : 26/11/2017
Register mobile number -[protected]

Hi team,
This is regarding my account opening related which is wrong information given and wrong scheme given.
You can check in your system when i visited branch which is in ashok nagar kandivali east and intraction with your staff.
I requested for opening account he inform me process.
Under information:he told me you have to maintain 10, 000 amount in every month.
With my confirmation he taken all document and he proceed
After that one more staff came and given m-visa scheme where you can pay the money by code. If you take this offer you don’t have to manage account. It will be 0 account scheme. Where you manage 10000 every month there have not require.

Than i said ok

Problem face:
As now i am not present in maharashtra last six month and i unable to maintain the account.
If i having 0 balance opening account that why i getting charge last six month. Now my account balance is -1345 for what reason.
Every month you charged me for maintain related charges.
So i want clearlty.
If you given that time information for maintain the account than i keep the money in account.
If you given wrong information that is not my issue.
So i want all money which is deducted and refund as well as i want to deactivate my account.
I won’t want account where have stupid process.
I thing axis bank is best bank for account but i was wrong.
This is very irating and bad customer service center,
I am very disappointed from your service.
If possible kindly solve the issue and kindly assist.
Otherwise i will highlight this case on media as well as twitter.
All details given below:
Account number:[protected]
Customer is:[protected]
Name:rohit kumar dhaneshwari verma
Branch:ashok nagar kandivali east

I am sure you can understand my problem and solve the issue.

Axis bank, sector 17, vashi branch,

A/c no. : [protected]

I hold an account with axis bank, vashi - sector 17 branch, this account was opened by my employers in the year 2014, as salary account, due to some reasons i had to leave that job, and i never used this account, again my other employers wants me to have axis account so i requested to reactivate this account, but vashi is too far for me to travel...

Hi,
I got call from one assist team today and they asked me to activate i said no i don't want this plan but they activated and detected my money. I want my 1899/- back very urgent otherwise i'll give police complaint on you people. I am struggling for money u people taking my money without my permission even there is no proper information about how to deactivate it

श्री मान मै आपकी शाखा क्र ६४५ मंदसौर का ग्राहक हूँ मेरा मोबाइल नं ९४२५१०७८०९ है मै आपकी शाखा ६४५ में 8 दिन से चक्कर खा रह हूँ लेकिन मुझे कोई भी खाते की समरी नहीं दे पा रहा है आपकर सभी फ़ोन नं अपडेट करे कोई भी नहीं लगता और अगर लगता भी तो ये नं वो नं में चकरी बना कर रख देते है कृपया एक सामान्य और कम पढ़े लिखे आदमी के हिसाब से सीधे बात करने का सिस्टम वाला फ़ोन नं चालू करावे जिसकी 10 लाइन हो
तत्काल अन्यथा मुझे अपना खाता बंद कर न्यायालय की शरण में जाना पडेगा l