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N
Nanduvinod kumar
from Bengaluru, Karnataka
Dec 1, 2017
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Address: Bangalore, Karnataka, 560032

To
Axis bank
This mail regarding i have spend my days like like more then 10 days follow up of personal load to the load department there are many people have called me including me. Sunitha shreya and vajith
But the results is zero
They have committed that they will send for the documents collection but i trying to reach and finally they are saying something
I really not understand such a standard bank have people no knowledge of they are product

Kindly do the needfull

With kind regards
Vinod
Bangalore
[protected]
Axis Bank customer support has been notified about the posted complaint.
Dec 01, 2017
Updated by Nanduvinod kumar
To
Axis bank
This mail regarding I have spend my days like like more then 10 days follow up of personal load to the load department there are many people have called me including me. Sunitha Shreya and vajith
But the results is zero
They have committed that they will send for the documents collection but I trying to reach and finally they are saying something
I really not understand such a standard bank have people no knowledge of they are product

Kindly do the needfull

With kind regards
Vinod
bangalore
[protected]
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    B
    b@by
    from Delhi, Delhi
    Dec 1, 2017
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    I have made an imps transaction on dec 1st 2017 for the amount of rs.5000 from my axis account to a central bank account, and the amount got debited from my account where the beneficiary central bank account is not credited. And where the "transaction status is showing as"suspect"". So please try to resolve this issue as soon as possible.
    Regards,
    Sai
    Axis Bank customer support has been notified about the posted complaint.
    I was trying to booked a ticket on 14 nov 2017 n i chose [protected]@axisbank as payment option but it get failled n money was deducted from my acount then i raised the claim but i have not gotten my money yet which was promised to refund my money within three days.
    mobile no:- [protected]
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      M
      manjushaparuthikkat
      from Chennai, Tamil Nadu
      Dec 1, 2017
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      Address: Chennai, Tamil Nadu, 600087

      This is regarding a transaction done in amazon on 25th may 2017. I was purchasing a thermal wear for rs.355 using my axis bank debit card. The transaction was declined by amazon but the amount 5710 was debited from my account instead. Axis bank didn t send me an otp with the amount that they are debiting. They just debited rs.5710. When i had contacted amazon then, they had said they had not received the amount and asked me to contact the bank. I next contacted axis bank in may 2017, but inspite of multiple service requests, calls and reminders, i got no response or update from them. I had even raised a chargeback and they said they would give me a temporary credit, but even that didn t happen. Finally, tired of all this i went to my axis bank, chennai branch and put this issue. They again told me that they will check and update. They again made me wait for a week and then sent me documents saying they are not responsible and they have sent money to amazon. When i again contracted amazon, they decline having received the money. I am tired of trying to follow up to get my money. The bank has been very unsympathetic. I had raised an issue with nodal officer but i got no response from them, even after a month. Next, i contacted the principal nodal officer who asked me to wait for 45 days. After more than 50 days, i didnt get any response from them. When i mailed the principal nodal officer, some other person responded this time asking for 5 more days. This has always been the problem. Everytime i contact the bank, a new person responds asking for more time. The bank is not ready to contact amazon and get things cleared and refund my money, inspite of me having provided all the necessary documents for the chargeback. I am atleast hoping for a response and my refund of the money. I have been made tobeg in every channel possible.
      Axis Bank customer support has been notified about the posted complaint.
      Nov 30, 2017
      Ripan Halder's response
      Submit Complaint
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      ConsumerComplaints.in › Axis Bank › Axis Bank — transaction not done.
      Axis Bank — transaction not done.

      1 Review
      Ri Ripan Halder on Nov 30, 2017
      Mark as Resolved

      My name is subhankar dutta. My axis bank account number is [protected].My registed mobile number is [protected]. 27/11/[protected] Money was debited to my account but not credited to ECOM PUR/ Amazon seller/Bengal. I want to know when money was credited to my account.
      Thank you
      My name is subhankar dutta. My axis bank account number is [protected].My registed mobile number is [protected]. 27/11/[protected] Money was debited to my account but not credited to ECOM PUR/ Amazon seller/Bengal. I want to know when my was credited to my account.
      Thank you
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        किशोर शर्मा
        from Shimla, Himachal Pradesh
        Dec 1, 2017
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        Address: Shimla, Himachal Pradesh, 171006

        I have not received my credit card so far. Kindly expedite the same at the earliest. Let me know the position of my credit card
        As per details received by sms consignment already received at shimla post office but i am received yet. Please see the details below :
        * consignment number
        Ea[protected]in
        Track more
        Booked at booked on destination pincode tariff article type delivered at delivered on
        Bnpl sp hub agripada mumbai 21/11/2017 171006 60.00 spa malyana b. O 25/11/2017
        Event details for : ea[protected]in current status : item delivered [to: abc ]
        Date time office event
        25/11/2017 16:00:00 malyana b. O item delivered [to: abc ]
        25/11/2017 08:57:10 sanjauli s. O item received
        25/11/2017 08:57:10 sanjauli s. O bag opened
        25/11/2017 08:55:57 sanjauli s. O bag received
        24/11/2017 18:00:53 nsh shimla bag despatched to shimla rms
        24/11/2017 15:50:38 nsh shimla item bagged for sanjauli s. O
        24/11/2017 14:23:56 nsh shimla item received
        24/11/2017 14:23:56 nsh shimla bag opened
        24/11/2017 14:23:03 nsh shimla bag received
        22/11/2017 23:17:55 palam tmo bag despatched to delhi rms
        22/11/2017 22:08:55 bnpl sp hub agripada mumbai bag despatched to nsh new delhi
        22/11/2017 18:43:07 palam tmo bag received
        22/11/2017 01:18:42 bnpl sp hub agripada mumbai item bagged for nsh shimla
        21/11/2017 18:48:01 bnpl sp hub agripada mumbai item booked
        Axis Bank customer support has been notified about the posted complaint.
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          @neeraj g
          from Qazigund, Jammu and Kashmir
          Dec 1, 2017
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          Address: 180002

          Axis bank main home lone apply kiya tha three or four months ho gaye abhi tak unki formalities puri nahi hui ek formalities batate jab de do to dusri bata dete hain or koi senior officer pushta bi nahi ki is process main aapko humari taraf se koi help chahiye. Mere se axis bank ke off se sales ka employee formalities le gaye uske baad jo formalities unko chahiye phone kerke bol dete or jab main formalities ker deta hu to unko call karta hu to bo har baar meri call utha lete per main unko formalities lene ke liye bolta hu to bahane maar deta main shaam ko aayoonga ya subah per na shaam aati or na subah fir mujhe hi bank main jana padta. Bo mere se saari formalities le gaya fir kehta aap humare technical ko ghar se le ja ke plot dikha ker fir shor do technical bale ne plot ko dekha fir measurement kiya uske baad plot ke sath mere photo liye fir unki report ke baad usne dococment le ke vakeel ke pass beja ki bo bank ka vakeel hai uski report chahiye jab main vakeel ke pass gaya to usne mujse 2500 court fees le li or kehte ki report do din main bank employee ko de dunga per bank employee na 7din baad report unse li fir usne mujhe patwari se intkaal ki nakal lene ke liye bol diya fir nakal leke gaya to isko english translation kara do bo bi kara ke di to kehta ki aapka saara kaam ho gaya bas ist party ke document de do to unke account main paise daal denge jab bo bi de diye to kehta ki aap aapne plot main planth ber do. Kya koi aadmi bina registery ke aapne plot main planth berne deta haimujhse jo formalities jo mangi de di. Fir maine bank ki branch main complaint ki mujhe 3, 4 months se harsement ker rehe hai to unhonne seniors se24/11/17 ko baat ki to seniors ne bola ki main customer se baat karts hu or main intjaar kerta raha seniors ki call ka fir next day25/11/17 ko maine seniors ko call ki to unhone phone ni uthaya fir main salesemployee ko call kerke bola aaj chutti hai islea nahi uthaya ab mujhe yeh bataye ki main kisse baat karo or kisse nahi. Axis bank se to accha (J and k, jk grameen, jcc bank, jammu central bank, rural bank, punjab national bank, sbi bank, icici bank, hdfc bank,) bahut vdiya hain or inki service bi bahut acchi hai. Or ek baat kehni thi ki yeh bolte hain ki processing fees lage gi. Vakeel ko fees to maine diya or documents bi bank main dene ke liye main hi jata hun to processing fees kislea bahut gatiya service di mujhe axis bank ne.
          Axis Bank customer support has been notified about the posted complaint.
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            H
            Himanshu Raghuwanshi
            from Burla, Odisha
            Nov 30, 2017
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            Address: New Delhi, Delhi, 110043
            Website: axisbank.com

            Hi, this is himanshu raghuwanshi from new delhi and i am holding one of your personal loan since 2013, my loan a/c no is ppr[protected].
            I have always paid my emi's on time which is 8511rs. And not only with your bank, have been paying to hdfc and fullerton as well and maintained my credibility.
            I missed on my emi to you in the month of september due to my daughter surgery which happened in oct and fraudelent activity with my savings account, for which you can view the attachments as proof. I went ahead and was asked my icici bank manager to stop funding my savings account as they did have any clue and might face the same in coming months, so i stopped putting money in my savings account. After several calls, i got in touch with your collection officer and after knowing what has happened with me, he started collecting emi from my doorstep.
            Now the issue is, i frequently received calls from you to visit loan center himalaya house, connaught place, kg marg, new delhi for putting stop to ecs and paying my remaining dues and was sent continuous texts (Kindly see the attachments). I am with mnc in gurgaon and into night shifts, so i thought to visit loan center after my shift of friday. I reached there by 11:30pm saturday nov.25 '17 and was told by the security, its an off today inspite of seeing so many employees in the office taking there lunch. I asked for any concerned person but was asked to leave as no one was available. I called customer service, spoke to supervisors and made a conference call with my collection officer and he also insisted the customer service team to make some arrangements for me but nothing happened.
            Axis Bank customer support has been notified about the posted complaint.
            Nov 30, 2017
            Updated by Himanshu Raghuwanshi
            Hi, i was asked by loans dept to visit loan centre in connaught place to put request on ecs stop and pay my remaining dues but on reaching there i was told that its an off today. I am into night shifts with MNC and have been paying my emi's on time. I submitted the proof of fraud happening to ny savings acc due to which i started paying to collection officer but no one is taking my request to stop ecs and wave unnecessary fees as my loan is about to end in next 4 months. My loan no PPR[protected]. Attached is the proof of fraud transaction in icici bank and message from axis bank to visit loan centre.
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              N
              nareshkalahast
              from Bengaluru, Karnataka
              Nov 30, 2017
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              Hello sir,

              I (Naresh) having account in axis bank, chennai.
              I have made imps transaction today (30 november 2017) for the amount 45000 rs from my axis account to canarabank of.

              The amount got debited from my account but the beneficiary account is not credited.

              I haved checked in transaction status. It is showing status as suspect
              We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.

              Details are below:
              My axis bank account no: [protected]

              Imps ref no.[protected]

              Hoping a speedy response from you

              Regards
              Naresh
              Axis Bank customer support has been notified about the posted complaint.
              Fraud transaction done to payee "Payu Payme", but I don't have any information this is a fraud. So when I realized this is fraud, I complained, but it was declined due to late request.
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                P
                Premsiva .p
                from Mumbai, Maharashtra
                Nov 30, 2017
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                Address: 641011
                Website: Axis bank.in

                I had updated my aadhar card number with my axis bank account, but it wont accept, and i had send by text message from my phone, its also not accept, and i try to call axis bank saibaba coleny branch, coimbatore.
                I call plenty of time, they also doesn't t pickup my call, really very worst service.

                Finally you will my block my account and i have to spend my one day fully with axis bank.

                Axis bank was cheating all costumers
                Axis Bank customer support has been notified about the posted complaint.
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                  S
                  Saravanan
                  from Bengaluru, Karnataka
                  Nov 30, 2017
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                  Address: 560016

                  Sir the below details are cheated my money, if you can return back my money i will be very grateful to you. Please check the below mail.

                  Dear mr. Saravanan,

                  Hope you would be fine!

                  We would like to inform you that your amount will refund today in two part (51000 + 50000)

                  So kindly complete the process gst charges = 8500/

                  A/c name - raghunath kurmi
                  A/c no - [protected]
                  Ifsc - utib0000612
                  Branch - sagar (M. P)
                  Bank name. Axis bank

                  Waiting for positive reply.

                  Regards,
                  Raj malhotra
                  Axis Bank customer support has been notified about the posted complaint.
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                    S
                    shanavas khan T.S
                    from Bengaluru, Karnataka
                    Nov 30, 2017
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                    Axis bank kanjirappally po branch at kottayam in kerala they compelled me to take an account they are taking my monthly subsidy of gas and other credited fund. Many times i requested to the manager to cancell my account they did not take any action they are currently cheating me i contacted many branches of this bank authorities for solving this problem. So i want to replay urgently otherwise i will take statutory action so please contact me this number [protected]
                    Axis Bank customer support has been notified about the posted complaint.
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                      C
                      Chetan Shahare
                      from Pune, Maharashtra
                      Nov 30, 2017
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                      Address: 444905

                      Respected sir,
                      Please find the attachment e statement of my account-
                      [protected].
                      Kindly inform you that yesterday was my account in rs.170/-automatic deducted without any previous information for me.
                      Pls. Provide actual transaction debit details of my account.
                      If any mistake so, please refund my amount rs.170/-

                      So, need my deducted amount.
                      Axis Bank customer support has been notified about the posted complaint.
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                        V
                        Vicky Robin
                        from New Delhi, Delhi
                        Nov 30, 2017
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                        Address: New Delhi, Delhi, 110007
                        Website: [email protected]

                        We, magnum business corp. /delhi own brand name with vtech plus.in sept month we required home loan suddenly i called to axis bank. 11th sept your executive mr praveen mob. No. [protected] taken my all documents but till date there is no response at all. My all legal documents have to your executive. Now praveen didn't pick my call. I complaint to our nearest axis branch. The telling me praveen is irresponsible person we will back your all documents. That kind of # service provide to your customers
                        Axis Bank customer support has been notified about the posted complaint.
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                          M
                          Mohammed Irfan T
                          Nov 30, 2017
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                          From the past recent months, my usage has been increased in a different way that i need to have in normal. You guys are charging monthly by saying that i have exceed the normal limits of transactions and they dont provide a correct details. And you are telling that it is as per rbi guidelines, but when i check, there is no limit on cash withdrawals for savings account.
                          So request to resolve this asap, because this month i have done many number of transactions.
                          Thanks.
                          Axis Bank customer support has been notified about the posted complaint.
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                            Bhagyalatha D
                            from Mumbai, Maharashtra
                            Nov 30, 2017
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                            I have made imps transaction today (30th nov 2017) for the amount rs.17, 000 from my axis account to corporation account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue. Worst service provided by axis bank.

                            Please try to resolve as soon as possible..

                            Axis bank account no:[protected]
                            Reference id:[protected]
                            Axis Bank customer support has been notified about the posted complaint.
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                              Mayank_Dhingra
                              from Rajkot, Gujarat
                              Nov 30, 2017
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                              Address: Faridabad, Haryana, 121001

                              Hello all,

                              I am mayank dhingra and i am using axis (My zone) credit card last few months and as per welcome kit and also conversation with bank executive that if you use your credit card on (Hotels and resto/bar) for payment then you recieved cashback.

                              But last month i. E october 2017 i was used my credit card on radisson blu hotel faridabad and bill amount is ₹2942/- pay from (My zone) credit card but does not recieved cashback from that payment.

                              Can you tell me the exact process of cashback..

                              Also you send name list of selected hotels and restro/bar according to (My zone) credit card. So that i recieve cashback.

                              I hope you sought out my issue and give me valuable answer.

                              Thanks,
                              Mayank dhingra
                              [protected]
                              Axis Bank customer support has been notified about the posted complaint.
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                                Pavan Viswa Dutt Parsa
                                from Delhi, Delhi
                                Nov 30, 2017
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                                Address: Khammam, Andhra Pradesh, 507002

                                My money of rs.10500 with 17*500= 8500 &1*2000=2000 total of rs10, 500 being deposied into deposit machine - at khammam sri harsha complex with machine no - s3rh27301. On 11/11/2017 at 10.58.11 time response - notes were retracted. Tried to contact branch 100 times... No progress. Can i please be provided with appropriate information? Till today i. E 23/11/2017 my money is still in... Wain. The next deposit are credited... How can 10500 be missing.??
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Amit5757
                                  from Indore, Madhya Pradesh
                                  Nov 29, 2017
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                                  Address: Jaipur, Rajasthan, +91
                                  Website: Indian consumer complaint

                                  Dear sir,
                                  I have withdrawal 5000 rs. From AXIS bank ATM. (Through SBI ACCOUNT)
                                  BUT DUE TO SOME REASON withdrawal amount only for Rs. 4500..
                                  Sir, i requested you to please provide my 500 Rs. In my bank account. Details are as below:-

                                  Record No. 5800
                                  Date[protected], 21:21, spcn31111
                                  Location - nr. Bhairav public school
                                  Card no. [protected]
                                  Name - Amit Sharma
                                  Mob. [protected]
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    M
                                    madhabi mallick
                                    from Kolkata, West Bengal
                                    Nov 29, 2017
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                                    Dear madam,
                                    I want your kind co-operation, details given below:-
                                    I am a house wife. I stay about 300 km from my house where my axis bank home branch name - axis bank (West bengal), kristy culture & commercial complex, pin-713146.
                                    On 28th november i went to my home branch to update my saving account-[protected]
                                    It has shown that rs 10424.93 withdrawn through my atm card, (Which has already locked) from long - londan mentioned in my pass book 'ecom. Pur/biotrimlabs. C/harrow"
                                    Now my question is how can it possible where, atm card is in my hand but money is withdrawn by the card from so so far.
                                    Now please find out the right and kindly inform me as early as possibly or reback the amount. My [protected]@gmail.com phone no [protected]
                                    Thanking you — madhabi mallick
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      Ananth Hampiholi
                                      Nov 29, 2017
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                                      Address: Hyderabad, Andhra Pradesh, 500047
                                      Website: Axis online banking

                                      I have made imps transaction today (29th nov 2017) for the amount rs.4190 from my axis account to hdfc bank account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
                                      Counting it as one more worst experience with axis bank.
                                      I contacted axis bank customer care, but no use.

                                      Axis bank account no: [protected]
                                      Name - ananth
                                      Mobile - [protected]
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Dear Sir, In my mobile banking paybill segment is not working since around 5 months. I have complaint it in phone banking and online too. As I have registered ALL the bill on it so getting difficulty. Please do needful. Thanks. I have also changed mobile too. But problems remaining same and rest all the facilities in mobile Banking running okay.
                                      With reference to my credit card No: [protected], Name of
                                      Mr.J .GANESH NAIDU . we have already total payment paid and block my
                                      card also . This is last 3 months back we have to done, Now this month we have received bill out standing payment Rs:29 . Please close my Card activities .
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                                        San5
                                        from Bengaluru, Karnataka
                                        Nov 29, 2017
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                                        Address: Bangalore, Karnataka

                                        Hi,
                                        I received an message from axis bank for updation of my adhar. Staff members in axis sanjay nagar and sakarnagara bangalore staff members talk so rudely to customers and don't listen to customers.. They don't have patience to listen to customers also. It was message from axis bank to update aadhar. When approached they tell lot of stories we want this document and all.. Really saddened with the way staff members communicate.
                                        Axis Bank customer support has been notified about the posted complaint.
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