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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 390

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C
Chetan Shahare
from Pune, Maharashtra
Nov 30, 2017
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Address: 444905

Respected sir,
Please find the attachment e statement of my account-
[protected].
Kindly inform you that yesterday was my account in rs.170/-automatic deducted without any previous information for me.
Pls. Provide actual transaction debit details of my account.
If any mistake so, please refund my amount rs.170/-

So, need my deducted amount.
Axis Bank customer support has been notified about the posted complaint.
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    V
    Vicky Robin
    from New Delhi, Delhi
    Nov 30, 2017
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    Address: New Delhi, Delhi, 110007
    Website: [email protected]

    We, magnum business corp. /delhi own brand name with vtech plus.in sept month we required home loan suddenly i called to axis bank. 11th sept your executive mr praveen mob. No. [protected] taken my all documents but till date there is no response at all. My all legal documents have to your executive. Now praveen didn't pick my call. I complaint to our nearest axis branch. The telling me praveen is irresponsible person we will back your all documents. That kind of # service provide to your customers
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      M
      Mohammed Irfan T
      Nov 30, 2017
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      From the past recent months, my usage has been increased in a different way that i need to have in normal. You guys are charging monthly by saying that i have exceed the normal limits of transactions and they dont provide a correct details. And you are telling that it is as per rbi guidelines, but when i check, there is no limit on cash withdrawals for savings account.
      So request to resolve this asap, because this month i have done many number of transactions.
      Thanks.
      Axis Bank customer support has been notified about the posted complaint.
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        B
        Bhagyalatha D
        from Mumbai, Maharashtra
        Nov 30, 2017
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        I have made imps transaction today (30th nov 2017) for the amount rs.17, 000 from my axis account to corporation account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue. Worst service provided by axis bank.

        Please try to resolve as soon as possible..

        Axis bank account no:[protected]
        Reference id:[protected]
        Axis Bank customer support has been notified about the posted complaint.
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          M
          Mayank_Dhingra
          from Rajkot, Gujarat
          Nov 30, 2017
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          Address: Faridabad, Haryana, 121001

          Hello all,

          I am mayank dhingra and i am using axis (My zone) credit card last few months and as per welcome kit and also conversation with bank executive that if you use your credit card on (Hotels and resto/bar) for payment then you recieved cashback.

          But last month i. E october 2017 i was used my credit card on radisson blu hotel faridabad and bill amount is ₹2942/- pay from (My zone) credit card but does not recieved cashback from that payment.

          Can you tell me the exact process of cashback..

          Also you send name list of selected hotels and restro/bar according to (My zone) credit card. So that i recieve cashback.

          I hope you sought out my issue and give me valuable answer.

          Thanks,
          Mayank dhingra
          [protected]
          Axis Bank customer support has been notified about the posted complaint.
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            P
            Pavan Viswa Dutt Parsa
            from Delhi, Delhi
            Nov 30, 2017
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            Address: Khammam, Andhra Pradesh, 507002

            My money of rs.10500 with 17*500= 8500 &1*2000=2000 total of rs10, 500 being deposied into deposit machine - at khammam sri harsha complex with machine no - s3rh27301. On 11/11/2017 at 10.58.11 time response - notes were retracted. Tried to contact branch 100 times... No progress. Can i please be provided with appropriate information? Till today i. E 23/11/2017 my money is still in... Wain. The next deposit are credited... How can 10500 be missing.??
            +1 photos
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              A
              Amit5757
              from Indore, Madhya Pradesh
              Nov 29, 2017
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              Address: Jaipur, Rajasthan, +91
              Website: Indian consumer complaint

              Dear sir,
              I have withdrawal 5000 rs. From AXIS bank ATM. (Through SBI ACCOUNT)
              BUT DUE TO SOME REASON withdrawal amount only for Rs. 4500..
              Sir, i requested you to please provide my 500 Rs. In my bank account. Details are as below:-

              Record No. 5800
              Date[protected], 21:21, spcn31111
              Location - nr. Bhairav public school
              Card no. [protected]
              Name - Amit Sharma
              Mob. [protected]
              Axis Bank customer support has been notified about the posted complaint.
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                M
                madhabi mallick
                from Kolkata, West Bengal
                Nov 29, 2017
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                Dear madam,
                I want your kind co-operation, details given below:-
                I am a house wife. I stay about 300 km from my house where my axis bank home branch name - axis bank (West bengal), kristy culture & commercial complex, pin-713146.
                On 28th november i went to my home branch to update my saving account-[protected]
                It has shown that rs 10424.93 withdrawn through my atm card, (Which has already locked) from long - londan mentioned in my pass book 'ecom. Pur/biotrimlabs. C/harrow"
                Now my question is how can it possible where, atm card is in my hand but money is withdrawn by the card from so so far.
                Now please find out the right and kindly inform me as early as possibly or reback the amount. My [protected]@gmail.com phone no [protected]
                Thanking you — madhabi mallick
                Axis Bank customer support has been notified about the posted complaint.
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                  A
                  Ananth Hampiholi
                  Nov 29, 2017
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                  Address: Hyderabad, Andhra Pradesh, 500047
                  Website: Axis online banking

                  I have made imps transaction today (29th nov 2017) for the amount rs.4190 from my axis account to hdfc bank account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
                  Counting it as one more worst experience with axis bank.
                  I contacted axis bank customer care, but no use.

                  Axis bank account no: [protected]
                  Name - ananth
                  Mobile - [protected]
                  +2 photos
                  Axis Bank customer support has been notified about the posted complaint.
                  Dear Sir, In my mobile banking paybill segment is not working since around 5 months. I have complaint it in phone banking and online too. As I have registered ALL the bill on it so getting difficulty. Please do needful. Thanks. I have also changed mobile too. But problems remaining same and rest all the facilities in mobile Banking running okay.

                  payment not received by the beneficiary - Comment #2933427 - Image #0
                  With reference to my credit card No: [protected], Name of
                  Mr.J .GANESH NAIDU . we have already total payment paid and block my
                  card also . This is last 3 months back we have to done, Now this month we have received bill out standing payment Rs:29 . Please close my Card activities .
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                    S
                    San5
                    from Bengaluru, Karnataka
                    Nov 29, 2017
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                    Address: Bangalore, Karnataka

                    Hi,
                    I received an message from axis bank for updation of my adhar. Staff members in axis sanjay nagar and sakarnagara bangalore staff members talk so rudely to customers and don't listen to customers.. They don't have patience to listen to customers also. It was message from axis bank to update aadhar. When approached they tell lot of stories we want this document and all.. Really saddened with the way staff members communicate.
                    Axis Bank customer support has been notified about the posted complaint.
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                      S
                      SACHIN KONDVILKAR
                      from Delhi, Delhi
                      Nov 29, 2017
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                      Address: 785640
                      Website: www.axisbank.com/Contact-us

                      Sub: fradulent promise by mrs. Madhu, of axis, sibsagar branch, assam to apply for axis my wings credit card on opening of axis savings account
                      Sir

                      1-during aug 206 at axis sibsagar branch, assam i went to enquire about axis my wings credit card. It had attractive offer of free to & fro air tickets.

                      2-there mrs. Madhu bd told me on becoming savings account holder, i shall be entitled to that credit card.

                      3-i hence became account holder of axis.

                      4-thereafter when i tried to apply for myu wings cc i was told application are closed & that bd lady had left from service of axis.

                      5- i reminded the promise by bd mrs. Madhu then, & also that on axis website, the cc my wings is being advt.

                      I hence request kind action be taken on false promise by bd at sibsagar, axis & refund acount opening charges deducted from my account.

                      6-poor system suppor to log in online complain on axis inernet login.
                      Unable to lodge complain on line due to poor design of complaint mechanism.
                      Axis Bank customer support has been notified about the posted complaint.
                      Few days ago recharge my Jio no. [protected] but I am not receive cashback.

                      fraudulent promise by, mrs., madhu, of axis sibsagar branch assam - Comment #2933448 - Image #0
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                        R
                        ratnakar miryala
                        from Delhi, Delhi
                        Nov 29, 2017
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                        Address: Hyderabad, Andhra Pradesh

                        I have made imps transaction on 18th november 2017 for the amount rs.100000 from my axis account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
                        I contacted axis bank customer care, but no use.

                        Ac no : [protected]
                        Axis Bank customer support has been notified about the posted complaint.
                        Nov 29, 2017
                        Updated by ratnakar miryala
                        I have made imps transaction on 18th November 2017 for the amount rs.3790 rs.

                        please suggest me.

                        thanks in advance.
                        Dear Sir/Mem

                        My Name is Krishan Kumar Rathor Account no- [protected] Axis Bank this is My Salary Account . i use Bhim Axis Pay App. i am Transfer 28/11/[protected] rs in Hdfc Bank . My Axis Bank Account Debit to 32000 rs But Hdfc Account No Credit . i send to Screen shot.

                        pls sir Resove My Problem.

                        my transaction status is suspect.ac no : 917010049548787 - Comment #2933414 - Image #0
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                          S
                          Sarvesh Ajari
                          from Pune, Maharashtra
                          Nov 29, 2017
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                          Address: Pune, Maharashtra, 411046
                          Website: www.axisbank.com

                          Hello, one month back did applied to open my salary account in axis bank, still it is not activated, one of axis represntative provided me welcome kit.
                          Although i have submitted all the required documents. I am contacting the concerned person from axis bank but he is rejecting my calls.
                          By chance i am able to conncect and if i ask them the reason, they are just ignoring me.

                          Also to on test we made transaction of 100 and tried to use atm card. It shows 100rp balance bt fails to withdraw saying error invalid card. Unauthorized card usage.
                          Tried to update my mobile number [protected] which seems working for alerts.
                          My bank a/c no is[protected].
                          Name-suman b kodolli. Kindly consider my issue and take some proper action. Pimpri chinchwad branch axis bank, pune.

                          Thank you.
                          Axis Bank customer support has been notified about the posted complaint.
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                            T
                            TrishalaC
                            from Bengaluru, Karnataka
                            Nov 29, 2017
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                            Address: Pune, Maharashtra, 411057
                            Website: Axis Bank

                            4600 amount deducted from my axis account. Also got another call from bank stating that further amount is due to pay.

                            I am trying to call customer care since last month but they are not providing solution.

                            I am really fed up and frustrated. Its been almost 1 month and i am still struggling to have solution.

                            Date of incident: 1

                            Desirable solution: request for refund of 4600rs.

                            Expecting the solution next 2 days else serious legal action will be taken.
                            Axis Bank customer support has been notified about the posted complaint.
                            Nov 29, 2017
                            Updated by TrishalaC
                            According to RBI guidelines if the customer reports such fraud to the bank, within 3 days, then it's the duty of the bank to refund that much money to customer's account. I reported immediately, still after made to wait for 30 days, no response. Rude call centre operators.
                            Nov 29, 2017
                            Updated by TrishalaC
                            Need update
                            Dec 04, 2017
                            Updated by TrishalaC
                            Need update please as its already been delayed.
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                              I
                              Iqbql kahn
                              from Mumbai, Maharashtra
                              Nov 29, 2017
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                              Address: Mumbai City, Maharashtra, 400055
                              Website: Axisbankltd.

                              As i am iqbal ahmed khan saving acc9unt holder of axis bank ltd sitwated at vakola branch mumbai
                              As per the rules of the bank closing time is 3:30 evening but they closed bank before 3:30 and even cant handle single transaction just after 2:30

                              After 2:30 they are only bussy with their porsonal work with first preority
                              Apart from this i would like to complaint about the same to rbi website and mail
                              Inculiding higher athority.
                              Axis Bank customer support has been notified about the posted complaint.
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                                K
                                KALABHIRAVAN SUBRAMANI
                                from Bengaluru, Karnataka
                                Nov 28, 2017
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                                Address: 560008

                                My a/c no: [protected] and my card number is[protected], today afternoon arount 2 o clock while withdrawing amount from atm system suddenly got shutdown, then i checked my balance in another atm. My amount is detected f (10, 000 is detected),

                                Immediately i went to indranagar branch, they told me raise a complaint, i tried in customer care it was busy all the time, so raised complaint in my system.
                                Axis Bank customer support has been notified about the posted complaint.
                                yesturday i went and to Branch to check the status, they told me to submit letter to indranager branch and also told me to mention ATM number and Terminal ID.
                                Today i went and noted the ATM number: 11436 and mentioned Terminal ID: SWCW114 also mentioned Binamangala on the top of the machine.
                                yesturday i went and to Branch to check the status, they told me to submit letter to indranager branch and also told me to mention ATM number and Terminal ID.
                                Today i went and noted the ATM number: 11436 and mentioned Terminal ID: SWCW114 also mentioned Binamangala on the top of the machine.
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                                  N
                                  Neeraj0811
                                  from Delhi, Delhi
                                  Nov 28, 2017
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                                  Address: Bangalore, Karnataka, 560076
                                  Website: Axisbank.com

                                  Again overcharged, outstaning amount on my credit card was 36400 and i am charged 4261 as debit interest which is almost 12% aginst 2.95% which is mentioned in terms and conditions, and there is no revert from more then a week from bank. Pls help

                                  Messaged sent on 11/11/2017
                                  Hi

                                  Can someone pls explain the below mentioned random debit interest chanrged to me during last year on credit card partial payment.

                                  As per the t&c, this should be 2.5% then how it went up till 20%??? Whats the logic??

                                  Also as per the offer on privilege card, i never received below mentioned benifits

                                  Activation benefit

                                  Yatra vouchers worth rs. 5, 000 on activation (On joining fee payment of rs 1500 only)
                                  Milestone benefit

                                  Yatra vouchers worth rs. 5, 000 every time rs. 2, 50, 000 is spent on the card

                                  Month previous balance payments balance debit interest service tax interest %
                                  Mar-16 29105 20003 9102 1798 260 20%
                                  April-16 28018 20818 7200 1054 153 15%
                                  May-16 33633 20663 12970 711 103 5%
                                  Aug-16 15658 9658 6000 926 139 15%
                                  Sept-16 29703 20703 9000 720 108 8%
                                  Dec-16 28613 20613 8000 1548 232 19%

                                  Contact me on [protected]
                                  Customer id[protected]
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Hi.,

                                  My application ID - 7317969. My personal loan application is declined. i need to know the reason. why before getting all the documents you are not confirming the eligibility.

                                  I need the reason for my application declined. please i need loan it will be very helpful.
                                  I cant explain my complaint here clearly because of my english language is not so powerful. plz. call me
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                                    K
                                    khuthub
                                    from Delhi, Delhi
                                    Nov 28, 2017
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                                    Our trust "mankind welfare federation" had applied for opening a savings account in axis bank, chembur branch almost 2 months back. We had told clearly to inform the requirements in one go as the trustees are not available together most of the time. A list was provided to us, which was duly complied.
                                    Now it is more than 2 months, the account is not opened and the sad part is whenever we call the concerned rm, he is not picking our call nor returning our call back. We went to the branch and everytime we are told it is under process. No reasons for the delay is provided nor any responsible
                                    Official is responding, which is really frustrating.
                                    The chembur branch manager mahendra arya and the officer subhash

                                    This is what axis bank is and the kind of service being provided by a reputed bank like axis bank.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Hi Team,
                                    I don't want to continue the credit card of axis bank. Am not able to pay back the money.
                                    I am In a Very bad condition without job.
                                    Please close the card and let me know if anything.

                                    Thanks
                                    Madhan
                                    I have transfered 24, 362 from my Axis bank Ac No-[protected] to Central bank account No-[protected], IFSC Code-CBIN0282961. Amount deducted from my account but not credited to beneficiary account and the Transaction status is showing SUSPECT. Please resolve the issuse as its urgent.

                                    irresponsible behaviour and service - Comment #2932624 - Image #0
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                                      S
                                      Siddala Sravani
                                      from Chennai, Tamil Nadu
                                      Nov 28, 2017
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                                      Address: Bangalore, Karnataka, 560036
                                      Website: www.consumercomplaints.in/new_complaint

                                      Date: 28.11.17
                                      Place: bangalore

                                      To,
                                      The axis bank ltd
                                      Manager, kasturi nagar, ombr layout,
                                      Bangalore – 560043

                                      From,
                                      S sravani reddy
                                      B store clothing sri sai garden,
                                      Tc palya main rd, k r puram,
                                      Bangalore - 560036

                                      Sub: de-activation of edc machine which linked to my a/c no: [protected]

                                      Dear sir/madam,

                                      I ‘am s sravani reddy the above saving account pertains to your branch. I wrote this letter in regards with de-activation of edc machine which is linked to my account and edc machine have taken back by mr. Chandru (Edc technical/installation person) in the month of april 2017 and we have given de-activation request letter along with him. The issue is as of today monthly rental is deducting from my account. I have intimated to the mr. Chandru who has collected the edc machine at the time. He has given his manager harish-[protected] (Edc machine dept), i have been following up with him for couple of month but issue not resolved again he gave his reporting manager no ([protected] - head for edc machine bangalore) we have forward the details to him. He has not turned up and our issue is not resolved. Since six to seven months we have following up with axis bank team. I fed up of following up all above persons. I request to the concern manager to take initiative especially in our case and try to resolve issue immediately. This is final call, if i didn’t get any response i will file a case in consumer court. Hope u understand the situation we have faced. Kindly do the needful as early as possible.

                                      Edc machine details given
                                      Mid: [protected]
                                      Utid: 89318451

                                      Sincere thanks
                                      To the axis bank
                                      Manager
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Hi sir
                                      Can Axis bank help me to settle my loan and withdraw case 138 filed against me.
                                      My mother is suffering from liver disease and can't leave her alone.
                                      Case is filed in Kolkata and I can't leave my mother and go.
                                      I need help to resolve this in Mumbai.
                                      Please axis bank help me.

                                      Help me please
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                                        luckymridula
                                        from Kolkata, West Bengal
                                        Nov 28, 2017
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                                        Address: 411033

                                        Dear customercare

                                        I am extremely unhappy to inform you the incident. I submitted one application to axis bank, chinchwad, via ms. Deepshikha on 16th november. The application was for minimizing the minimum balance of my current account from rs.25000 to rs.10000. After that i have been asking the bank for the status. People from bank say that the status of the account is same. They are excusing that deepshikha is on leave. I am really surprised that customer has to suffer just because an employee is on leave. Kindly take care of the situation. I need the job done immediately.

                                        Regards
                                        Mridula biswas
                                        Axis Bank customer support has been notified about the posted complaint.
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