Axis Bank Complaints & Reviews

Sir/madam
Today i was recharging my phone number through axis bank mobile app, everything was correctly but after all typing of recharge amount and typing the m pin suddenly it shown session expired and transaction doesn't completed but the amount deducted by the bank... Also i got a sms of the debited by bank.. Please refund my amount

My account no-[protected]...

Hello sir,
Mera shivanand jaiswal % ramjiyawan jaiswal mai ambikapur me rahta hu intenship ke liye sir maine kuch din pahle axis bank me account open karaya tha jiske assistant maneger pradeep jaiswal % bhagwan das jaiswal unhone mera account open kiya our sath me demat account open kar diya jiska jankari mujhe nhi diya gya tha ki koi charges lagte hai na bank se massege se uske bad 1 decmber 2017 ko mere account se bank walo ne direct kat liya account number - [protected] jab iska humne pta lgaya to bole demat account ka kta hai fir maine bola iska to charges nhi lagta to unhone kahan apko inforn nhi kiya gya tha to maine bola nahi fir unohone bola 5500 demat ke lagte hai 1054 rs bank charges to maine unse kahan koi bank charge kabhi nhi leta faltu but unhone phone uthana band kar diya bole mera target pura karna tha ho gya uske bad wo manger sir mujhse baat tak nhi kiye acche se bole mai paisa wapis nhi karunga jo karna hai kro kuch nhi hoga mera.

Please sir aise logo per jald se jald action liya jaye our mra paisa wapis karaya jaye kyuki mai musibat me hu sir.. Our usse fraud 420 ke tahat kadi se kadi saja mile..

Thank you sir..

I have my nre a/c in your jabalpur branch & and following a/cs also for my family:-
Shashi kala rai (Wife)
Krishna rai (Son)
Meenaxi rai (Daughter in law)
Vineeta rai (Daughter)
Madhu rai (Daughter)

For all a/c the registered mobile no & email id was same but since 3 x months it is changed while i had not requested for it. On contact with axis bank, i was given assurance that it will be corrected within a week but nearly a month is passed it is not yet corrected

I wanted to know, "why n who has done this?" it is required to be restored immediately so that i could get alerts and mails as earlier because other member are not educated enough to manage thus being the head of the family, it is me who one who is operating all these a/cs. Kindly do the needful

I was done a 9900 cash in cash deposit machine.in sureliya, ahmedabad branch, i have received a text msg of cash deposit but actually cash is not deposit in my account..
Cash amount, 9900rs.
Cash deposit time. About 12.30 am. 2/12/2017.
Cash deposit in sureliya ahmedabad branch.
Pls.. Deposit as soon as possible in my account...
Thanx... Dixit thakar..

Dear sir,
I informed you that i have credit card. I shopped 26000/ rs from your's card but unforunaty, i have recived billed 26284&12717. I given to call many time of your's ex. But he din't responce me he said to me pl call next time, but that's problem is your's no is charge able, i lost 50 to 100 rs yet i din't get any resovlion 'pl call me as soon as possible whatever i will go to cunsumer curt.

Customer
Naresh kumar
Mob. No[protected]

Hi i am an affected customer of axis bank. I made two transactions on 23rd oct 2017 both the transactions failed. The refund was given to only one transaction. They don't even respond properly wen enquired abt other transaction its been more than 1 month now no refund no proper response too. Also have provided vendor confirmation stating they haven't received the payment.

Frustrated! And customer service calls no toll free also. How much more to lose? For calls alone i have spent around 300 in my mobile bill.. Always make us wait in calls and delay.

More than 1 month bugging them more than 2 calls a day but still no resolution, no refund,

Planning to change the bank. Once received the payment.

To
Axis bank
This mail regarding i have spend my days like like more then 10 days follow up of personal load to the load department there are many people have called me including me. Sunitha shreya and vajith
But the results is zero
They have committed that they will send for the documents collection but i trying to reach and finally they are saying something
I really not understand such a standard bank have people no knowledge of they are product

Kindly do the needfull

With kind regards
Vinod
Bangalore
[protected]

I have made an imps transaction on dec 1st 2017 for the amount of rs.5000 from my axis account to a central bank account, and the amount got debited from my account where the beneficiary central bank account is not credited. And where the "transaction status is showing as"suspect"". So please try to resolve this issue as soon as possible.
Regards,
Sai

This is regarding a transaction done in amazon on 25th may 2017. I was purchasing a thermal wear for rs.355 using my axis bank debit card. The transaction was declined by amazon but the amount 5710 was debited from my account instead. Axis bank didn t send me an otp with the amount that they are debiting. They just debited rs.5710. When i had contacted amazon then, they had said they had not received the amount and asked me to contact the bank. I next contacted axis bank in may 2017, but inspite of multiple service requests, calls and reminders, i got no response or update from them. I had even raised a chargeback and they said they would give me a temporary credit, but even that didn t happen. Finally, tired of all this i went to my axis bank, chennai branch and put this issue. They again told me that they will check and update. They again made me wait for a week and then sent me documents saying they are not responsible and they have sent money to amazon. When i again contracted amazon, they decline having received the money. I am tired of trying to follow up to get my money. The bank has been very unsympathetic. I had raised an issue with nodal officer but i got no response from them, even after a month. Next, i contacted the principal nodal officer who asked me to wait for 45 days. After more than 50 days, i didnt get any response from them. When i mailed the principal nodal officer, some other person responded this time asking for 5 more days. This has always been the problem. Everytime i contact the bank, a new person responds asking for more time. The bank is not ready to contact amazon and get things cleared and refund my money, inspite of me having provided all the necessary documents for the chargeback. I am atleast hoping for a response and my refund of the money. I have been made tobeg in every channel possible.

I have not received my credit card so far. Kindly expedite the same at the earliest. Let me know the position of my credit card
As per details received by sms consignment already received at shimla post office but i am received yet. Please see the details below :
* consignment number
Ea[protected]in
Track more
Booked at booked on destination pincode tariff article type delivered at delivered on
Bnpl sp hub agripada mumbai 21/11/2017 171006 60.00 spa malyana b. O 25/11/2017
Event details for : ea[protected]in current status : item delivered [to: abc ]
Date time office event
25/11/2017 16:00:00 malyana b. O item delivered [to: abc ]
25/11/2017 08:57:10 sanjauli s. O item received
25/11/2017 08:57:10 sanjauli s. O bag opened
25/11/2017 08:55:57 sanjauli s. O bag received
24/11/2017 18:00:53 nsh shimla bag despatched to shimla rms
24/11/2017 15:50:38 nsh shimla item bagged for sanjauli s. O
24/11/2017 14:23:56 nsh shimla item received
24/11/2017 14:23:56 nsh shimla bag opened
24/11/2017 14:23:03 nsh shimla bag received
22/11/2017 23:17:55 palam tmo bag despatched to delhi rms
22/11/2017 22:08:55 bnpl sp hub agripada mumbai bag despatched to nsh new delhi
22/11/2017 18:43:07 palam tmo bag received
22/11/2017 01:18:42 bnpl sp hub agripada mumbai item bagged for nsh shimla
21/11/2017 18:48:01 bnpl sp hub agripada mumbai item booked

Axis bank main home lone apply kiya tha three or four months ho gaye abhi tak unki formalities puri nahi hui ek formalities batate jab de do to dusri bata dete hain or koi senior officer pushta bi nahi ki is process main aapko humari taraf se koi help chahiye. Mere se axis bank ke off se sales ka employee formalities le gaye uske baad jo formalities unko chahiye phone kerke bol dete or jab main formalities ker deta hu to unko call karta hu to bo har baar meri call utha lete per main unko formalities lene ke liye bolta hu to bahane maar deta main shaam ko aayoonga ya subah per na shaam aati or na subah fir mujhe hi bank main jana padta. Bo mere se saari formalities le gaya fir kehta aap humare technical ko ghar se le ja ke plot dikha ker fir shor do technical bale ne plot ko dekha fir measurement kiya uske baad plot ke sath mere photo liye fir unki report ke baad usne dococment le ke vakeel ke pass beja ki bo bank ka vakeel hai uski report chahiye jab main vakeel ke pass gaya to usne mujse 2500 court fees le li or kehte ki report do din main bank employee ko de dunga per bank employee na 7din baad report unse li fir usne mujhe patwari se intkaal ki nakal lene ke liye bol diya fir nakal leke gaya to isko english translation kara do bo bi kara ke di to kehta ki aapka saara kaam ho gaya bas ist party ke document de do to unke account main paise daal denge jab bo bi de diye to kehta ki aap aapne plot main planth ber do. Kya koi aadmi bina registery ke aapne plot main planth berne deta haimujhse jo formalities jo mangi de di. Fir maine bank ki branch main complaint ki mujhe 3, 4 months se harsement ker rehe hai to unhonne seniors se24/11/17 ko baat ki to seniors ne bola ki main customer se baat karts hu or main intjaar kerta raha seniors ki call ka fir next day25/11/17 ko maine seniors ko call ki to unhone phone ni uthaya fir main salesemployee ko call kerke bola aaj chutti hai islea nahi uthaya ab mujhe yeh bataye ki main kisse baat karo or kisse nahi. Axis bank se to accha (J and k, jk grameen, jcc bank, jammu central bank, rural bank, punjab national bank, sbi bank, icici bank, hdfc bank,) bahut vdiya hain or inki service bi bahut acchi hai. Or ek baat kehni thi ki yeh bolte hain ki processing fees lage gi. Vakeel ko fees to maine diya or documents bi bank main dene ke liye main hi jata hun to processing fees kislea bahut gatiya service di mujhe axis bank ne.

Hi, this is himanshu raghuwanshi from new delhi and i am holding one of your personal loan since 2013, my loan a/c no is ppr[protected].
I have always paid my emi's on time which is 8511rs. And not only with your bank, have been paying to hdfc and fullerton as well and maintained my credibility.
I missed on my emi to you in the month of september due to my daughter surgery which happened in oct and fraudelent activity with my savings account, for which you can view the attachments as proof. I went ahead and was asked my icici bank manager to stop funding my savings account as they did have any clue and might face the same in coming months, so i stopped putting money in my savings account. After several calls, i got in touch with your collection officer and after knowing what has happened with me, he started collecting emi from my doorstep.
Now the issue is, i frequently received calls from you to visit loan center himalaya house, connaught place, kg marg, new delhi for putting stop to ecs and paying my remaining dues and was sent continuous texts (Kindly see the attachments). I am with mnc in gurgaon and into night shifts, so i thought to visit loan center after my shift of friday. I reached there by 11:30pm saturday nov.25 '17 and was told by the security, its an off today inspite of seeing so many employees in the office taking there lunch. I asked for any concerned person but was asked to leave as no one was available. I called customer service, spoke to supervisors and made a conference call with my collection officer and he also insisted the customer service team to make some arrangements for me but nothing happened.

Hello sir,

I (Naresh) having account in axis bank, chennai.
I have made imps transaction today (30 november 2017) for the amount 45000 rs from my axis account to canarabank of.

The amount got debited from my account but the beneficiary account is not credited.

I haved checked in transaction status. It is showing status as suspect
We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.

Details are below:
My axis bank account no: [protected]

Imps ref no.[protected]

Hoping a speedy response from you

Regards
Naresh

I had updated my aadhar card number with my axis bank account, but it wont accept, and i had send by text message from my phone, its also not accept, and i try to call axis bank saibaba coleny branch, coimbatore.
I call plenty of time, they also doesn't t pickup my call, really very worst service.

Finally you will my block my account and i have to spend my one day fully with axis bank.

Axis bank was cheating all costumers

Sir the below details are cheated my money, if you can return back my money i will be very grateful to you. Please check the below mail.

Dear mr. Saravanan,

Hope you would be fine!

We would like to inform you that your amount will refund today in two part (51000 + 50000)

So kindly complete the process gst charges = 8500/

A/c name - raghunath kurmi
A/c no - [protected]
Ifsc - utib0000612
Branch - sagar (M. P)
Bank name. Axis bank

Waiting for positive reply.

Regards,
Raj malhotra

Axis bank kanjirappally po branch at kottayam in kerala they compelled me to take an account they are taking my monthly subsidy of gas and other credited fund. Many times i requested to the manager to cancell my account they did not take any action they are currently cheating me i contacted many branches of this bank authorities for solving this problem. So i want to replay urgently otherwise i will take statutory action so please contact me this number [protected]

Respected sir,
Please find the attachment e statement of my account-
[protected].
Kindly inform you that yesterday was my account in rs.170/-automatic deducted without any previous information for me.
Pls. Provide actual transaction debit details of my account.
If any mistake so, please refund my amount rs.170/-

So, need my deducted amount.

We, magnum business corp. /delhi own brand name with vtech plus.in sept month we required home loan suddenly i called to axis bank. 11th sept your executive mr praveen mob. No. [protected] taken my all documents but till date there is no response at all. My all legal documents have to your executive. Now praveen didn't pick my call. I complaint to our nearest axis branch. The telling me praveen is irresponsible person we will back your all documents. That kind of # service provide to your customers

From the past recent months, my usage has been increased in a different way that i need to have in normal. You guys are charging monthly by saying that i have exceed the normal limits of transactions and they dont provide a correct details. And you are telling that it is as per rbi guidelines, but when i check, there is no limit on cash withdrawals for savings account.
So request to resolve this asap, because this month i have done many number of transactions.
Thanks.

I have made imps transaction today (30th nov 2017) for the amount rs.17, 000 from my axis account to corporation account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue. Worst service provided by axis bank.

Please try to resolve as soon as possible..

Axis bank account no:[protected]
Reference id:[protected]