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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 405

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R
ranjanrupak
from Gurgaon, Haryana
Oct 24, 2017
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Address: 496001

Dear sir/ ma'am,

Actually, i am receiving frequent call from the axis bank representative (Ms. Meenakshi) from the mobile no [protected]/ [protected], regarding credit card due payment, which is not mine but of some one else.

The madam, calls, threatening me and my wife for the payment. I am trying hard to convince her that the person to whom she is talking about has no any means with us but she is bluntly tells that she will make continuos call to us untill/ unless the payment made

How can a bank can chase us for the dues of other persons. I am the axis bank customer from last so many years and i have neither issued any credit card nor some one else issued the card on our behalf.

I have also informed axis bank (Raigarh branch) and the customer care executives of axis bank. I have mailed them so many times to resolve this issue but no action taken till date.

This issue is very serious, and i request you to please take necessary action immediately.

Regards,
Rupak ranjan
Raigarh chhattisgarh
(Client of your axis bank - raigarh c. G. Branch).
Axis Bank customer support has been notified about the posted complaint.
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    S
    suresh_eee
    from Mumbai, Maharashtra
    Oct 24, 2017
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    Address: 486886

    On 22/10/17 around 9 am, i went to axis atm at hindalco industries ltd (Bargawan) for with drawl through sbi atm card, during transaction the power was cut so that amount was not dispensed from machine but my amount deducted from my sbi account.
    Pls take on priority and resolve the problem for refund to my money.

    Regards,
    B. Suresh,
    [protected]
    Axis Bank customer support has been notified about the posted complaint.
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      R
      rp dwivedi
      from Delhi, Delhi
      Oct 24, 2017
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      Address: Satna, Madhya Pradesh

      Dear team,
      6314 rs. Deducted from my saving account during online payment to mpeb electricity bill, this transaction is failed during payment, deducted amount is not received in my account, then i make a complain by phone banking complain no. Is 3329499 and not a any action is taken by your team, then i visited to my home branch and make another complain, id is[protected] and given all supporting documents which they required, but till now my deducted amount is not received in my account, and your bank executive is not receiving call.
      Please take necessary action either i will go to consumer forum.
      Axis Bank customer support has been notified about the posted complaint.
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        N
        Navin Ojha
        from Mumbai, Maharashtra
        Oct 24, 2017
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        Address: Ahmedabad, Gujarat, 380007

        Hello sir/madam
        My axis bank account no [protected]was my salary account in bhopal i was working in bhopal upto 2015 but since jan 2016 i am in ahmedabad in another firm hence my account is freeze now and having negative balance of 350 opprox.
        I want to settle my negative balance and active my account. Can i active my account online. Pl suggest. And how much charge will be applied on reactive the account
        Pl help me
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          S
          shahezama
          from Bengaluru, Karnataka
          Oct 24, 2017
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          Hi,

          My self shahezama i got a call from axis bank agent by offering the axis personal loan i have submitted the document too long back now this agent are not responding to my call and.

          The name of the agent is kavya mobile number is -[protected]. Swathi — [protected].
          The personal how have come to my office to get the document even he is not taking my call-[protected]

          Seriously axis is the worst service provider.
          Axis Bank customer support has been notified about the posted complaint.
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            B
            BAJRANGI singh
            from Noida, Uttar Pradesh
            Oct 24, 2017
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            I was transferred money in 7000 in bhim app 11 september but not credited in my account
            But debited in my axis account i was complain regarding this transaction my complain no is[protected]
            I was also send the statement o[censored]co bank copy
            Axis Bank customer support has been notified about the posted complaint.
            Oct 24, 2017
            Updated by BAJRANGI singh
            Dear sir I was transferred money 7000 in 11 September 2017 but my account has dedicated but not credited in another account all ready complain regarding this transaction. My complain no[protected] I have also submitted in another account mini statement.
            2 Attachments
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              M
              Manideep Nulu
              from Noida, Uttar Pradesh
              Oct 24, 2017
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              Address: Ghaziabad, Uttar Pradesh, 201009

              I have made imps transaction today (24th oct 2017) for the amount rs.8000 from my axis account to my friends hdfc account. The amount got debited from my account but the beneficiary account is not credited. They have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
              Counting it as one more worst experience with axis bank.

              [protected] is my account number
              Axis Bank customer support has been notified about the posted complaint.
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                S
                Surujdeep
                from Guwahati, Assam
                Oct 24, 2017
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                In 22 october 2017 on 17:17:15, i was trying to book a train ticket from mariani jn to guwahati jn for 23rd october and trian number was 15968. I did the payment 131.80 rupees through bhim app. But it failed. But my money debited from my account and did not get back. Please help me. The transaction id is[protected]
                Remark is [protected]
                Here actually 120 rupees was train's actual fare and 11.80 rupees was charged for something. Please help.
                Axis Bank customer support has been notified about the posted complaint.
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                  S
                  Sehzadi tabassum
                  from Bengaluru, Karnataka
                  Oct 24, 2017
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                  Address: 560032

                  Hi,
                  I have a personal loan from axis bank were i am paying emi of 5300 every month since one year i am out of job as i had to undergo to two operation but i still try to make payments each month i just have defaulted three payments but every month i try and pay from past 1 and halet year the collections officer if i am late to pay in a months by some days sends me a message that he will send police to my house with nb warrant my intention is to pay but as i get money late the dates differ i am also going through depression and been diagnosed with this and on medication this kind of message are very disturbing i really want an action to be taken on this when i have intention of paying every month then why i am being harassed this way
                  Axis Bank customer support has been notified about the posted complaint.
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                    D
                    Divya Chatripally
                    from Bengaluru, Karnataka
                    Oct 23, 2017
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                    Address: Hyderabad, Andhra Pradesh

                    I have made my brothers credit card payment one week back through a recovery agent who came home and collected money. Still the payment is not reflected in the account and again received a message stating 2178 has to be paid. I cleared total dues as reflected in the account and as informed by agent on that day. How can it increase suddenly now and you have marked lien on my brothers salary account which still shows debit balance for total amount due which was there before i cleared the dues. Resolve the issue immediately it's in hyderabad begumpet branch or else i will be forced to complain ombudsman. Credit card dept ms vani in hyderabad answers very rudely to customer. Is that the way a bank employee responds to customer. She will simply say call later, call tomorrow not even hears the complaint. Then y should you have a department i[censored] cannot hear to customer. Totally unsatisfied with bank and worst experience ever.
                    Axis Bank customer support has been notified about the posted complaint.
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                      T
                      Tejeswar Rao v
                      Oct 23, 2017
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                      Address: Hyderabad, Andhra Pradesh, 500072

                      I am fed up with the poor services from bank.

                      The bank executives are not at all responding for queries, after getting the customer for loan,

                      I have purchased a car (Tata tiago, xz) from m/s concorde motors, chandanagar branch.

                      There the sales executive sent the executive from axis bank for the car loan, in spite of having the pre-approved loan from my hdfc bank, i have opted for loan from axis bank, which was my biggest mistake of my life.

                      The first two emi’s have deducted on time and third emi has not deducted.

                      I have informed to bank executive mr. Prabhakar (Mob.[protected]) no response from executive, then i contacted the area manager mr. Raju, no response from his as well.

                      Every day i am getting calls from bank stating the emi is not paid.

                      What customer has to do if the emi is not deducted even after submitting all the documents for loan.

                      The services from bank are poor.

                      Now i am getting the message from the bank that i have to pay late fee charges & cheque bouncing charges.

                      This is must be act of the bank to delay the some process in bank and ask customer to pay additional money for delay.

                      Axis bank is not smart enough to provide good service.

                      All the executives of the bank are bothered till loan is sanctioned, once the loan is disbursed then are least bothered.

                      Hopeless services from axis bank
                      Axis Bank customer support has been notified about the posted complaint.
                      Axis bank staff of champahati branch misguide & irresponsible with me.
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                        S
                        sohanhello
                        from Noida, Uttar Pradesh
                        Oct 23, 2017
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                        ifsc code invalid error

                        I am trying to transfer the money to one of the account in state bank of india.
                        But it is giving me the error while saying the ifsc code is invalid, i am using th axis mobile android app. The ifsc code is sbin0012896 and it is valid already cross checked.
                        Please check it.in previour version of the application it used to work fine. Don't know what happens after upgrading the app. My mob no - [protected]...
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                        Ashish2334q
                        from Ichalkaranji, Maharashtra
                        Oct 23, 2017
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                        Address: Nagpur, Maharashtra

                        Dear sir or mam, i issued credit card and never used that. But even though i am charged with unknown charges. Several times i made contact with executives but none of helping. Why should i pay unnecessary charges??
                        Please suggest anything. So that i can use my credit card in future. Please waver that unnecessary charged amount. You can contact me through my mail i'd so that i will give you all details. Thanks.
                        Axis Bank customer support has been notified about the posted complaint.
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                          Chirag91
                          from Mumbai, Maharashtra
                          Oct 23, 2017
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                          Address: Mumbai City, Maharashtra, 400022

                          Hi,

                          I would like to complain regarding the over-limit fee charged to me on my october statement. I haven't done any transactions and paid my september statement bill on 1st oct 2017 which before the due date.
                          Also the overlimit fee is charged on 44 paise, is your bank a beggar, neither you provide good service to the customer nor your customer care is up to the mark.
                          And you levy fees on such a negligible amount, any thing below 50 paise is rounded off to its nearest zero and your bank has levied 590rs as overlimit fee.
                          Waive off this amount otherwise i have to switch to another bank then.

                          I am not going to pay that amount.

                          Thanks,
                          Chirag
                          [protected]@gmail.com
                          Axis Bank customer support has been notified about the posted complaint.
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                            Pankajsingh01111992
                            from Dibai, Uttar Pradesh
                            Oct 23, 2017
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                            Sir,

                            This is pankaj singh, i would like to say that you had deducted the amount of consolidated charges of demat account that is 403 rs. I had never opened any demat account with axis bank, at the time opening salary account with axis bank, the executive of axis bank says that its is compulsory to open and it's a free of cost for life. It's a fraud by axis bank.

                            I complained so many times with axis branch even in customer support, but no one help out, axis employees behaving rudely with customers.

                            I am very. Disappointed with the service of axis bank. I want my refund of my amount.

                            I
                            Axis Bank customer support has been notified about the posted complaint.
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                              A87
                              from Noida, Uttar Pradesh
                              Oct 25, 2017
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                              Fraud was happen my axisbank ac.of rs 50000 on 16 10 2017.complain was lodged which no is ccrs[protected]. dt 18 10 2017.fir was launched in siliguri cyber crime polce station which no is 30/17 dt 16 10 2017.pl sir take necessary stepsand also email to ccavenue gateway..no body taking serious action in this matter..all r saying we r processing..my contact no [protected].i[censored] not satiesfied with my writing pl call me at anytime to solve the problem
                              Axis Bank customer support has been notified about the posted complaint.
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                                V
                                Vinodkumar88
                                from Delhi, Delhi
                                Oct 23, 2017
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                                Address: 560079
                                Website: citrus

                                I have done the wrong payment of rs.399/- to your account, so kindly refund the same and contact me on this no [protected].

                                Account details is below.
                                A/c holder name : vinoda kumar
                                Axis account no : [protected]
                                Bank : axis bank
                                Branch : m. G road branch, bangalore
                                Ifsc code : utib0000009.

                                Awaiting for your positive reply...

                                Regards,
                                Vinod kumar
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                                  Komal Kumawat Pardeshi
                                  from Solapur, Maharashtra
                                  Oct 23, 2017
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                                  Address: 413001

                                  Dear sir/ madam

                                  I am regular customer of axis bank. I purchased residence property in august 2015, and taken a home loan of rs. 2, 086, 467.00 from your bank.

                                  My home home loan account no. Is phr[protected], and

                                  My customer id is :[protected]

                                  I am regularly paying my emi without fail since last two years.

                                  So as, axis bank loan center, (Kanale kalyan mandap, ground floor, dufferin chowk, railway lines, solapur) has given me assurance of top up loan, i applied for top up loan in first week of month of september 2017. I did all procedure and given all documents required for sanctioning a loan to bank.

                                  My top up loan of amount 3 lacks has been sanctioned on 29th september 2017 as per told by bank authorities.
                                  Processing fees required for the same is also deducted from my laxmi bank account on 5th oct 2017.

                                  But still my sanction top up loan disbursement is not yet done. Bank peoples are also not responding us.

                                  My top up loan application id is : 7106972.

                                  The head of loan center (Mr. Rahul mote) is not responding for any of my calls and messages.

                                  The same message i have already sent to [protected]@axisbank.com, they asked me about application id of top up loan, and then they send reply that they will resolve this by 26th of october 2017.

                                  As a customer i just want to know that whether you have considered this mail, and whether you have contacted our local axis bank loan center, (Kanale kalyan mandap, ground floor, dufferin chowk, railway lines, solapur
                                  Contact no:[protected]/22/23) and what is the reason behind this delay?

                                  So, i kindly request you to look into this matter and do the needful.

                                  Hope for your positive and quick response.

                                  Regards,
                                  Komal r. Pardeshi
                                  Assistant professor
                                  Computer science and engineering dept.
                                  Walchand institute of technology, solapur
                                  Contact no: +91 [protected]
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Steven D'souza
                                    from Mumbai, Maharashtra
                                    Oct 23, 2017
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                                    Address: Thane, Maharashtra

                                    To the concern person this is to inform you that one o[censored]r staff from loan department have opened his own office for loans and diverting customers, his name is ravindra suresh dhole, he is in loan department in one of your thane west branch near station, kindly look into the matter i have attached the pics for you reference u can check his facebook profile he is an axis bank employee

                                    Note :- i don't want to disclose my identity
                                    Axis Bank customer support has been notified about the posted complaint.
                                    What's the update
                                    It takes so long to rectify the complain
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                                      Ajay gau
                                      from Adoni, Andhra Pradesh
                                      Oct 22, 2017
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                                      Address: Maharajganj, Uttar Pradesh, 273305
                                      Website: [email protected]

                                      Sir mai (Bhim axis pay) appalication se jio ka rs.399 ka recharge kiya hu mera sbi a/c se paisa cut gaya but recharge nahi hua. Please sir mera money wapas kar dijiye...
                                      Transaction id.[protected]
                                      Time - 19:43:19
                                      Upi id. [protected]@axisbank
                                      Reg. Bank state bank of india
                                      Ac/ n. [protected]
                                      Ifsc code. Sbin0017062
                                      Reg. Mob. N. [protected]p
                                      Axis Bank customer support has been notified about the posted complaint.
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