Axis Bank Complaints & Reviews

Dear team,
6314 rs. Deducted from my saving account during online payment to mpeb electricity bill, this transaction is failed during payment, deducted amount is not received in my account, then i make a complain by phone banking complain no. Is 3329499 and not a any action is taken by your team, then i visited to my home branch and make another complain, id is[protected] and given all supporting documents which they required, but till now my deducted amount is not received in my account, and your bank executive is not receiving call.
Please take necessary action either i will go to consumer forum.

Hello sir/madam
My axis bank account no [protected]was my salary account in bhopal i was working in bhopal upto 2015 but since jan 2016 i am in ahmedabad in another firm hence my account is freeze now and having negative balance of 350 opprox.
I want to settle my negative balance and active my account. Can i active my account online. Pl suggest. And how much charge will be applied on reactive the account
Pl help me

Hi,

My self shahezama i got a call from axis bank agent by offering the axis personal loan i have submitted the document too long back now this agent are not responding to my call and.

The name of the agent is kavya mobile number is -[protected]. Swathi — [protected].
The personal how have come to my office to get the document even he is not taking my call-[protected]

Seriously axis is the worst service provider.

I was transferred money in 7000 in bhim app 11 september but not credited in my account
But debited in my axis account i was complain regarding this transaction my complain no is[protected]
I was also send the statement o[censored]co bank copy

I have made imps transaction today (24th oct 2017) for the amount rs.8000 from my axis account to my friends hdfc account. The amount got debited from my account but the beneficiary account is not credited. They have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
Counting it as one more worst experience with axis bank.

[protected] is my account number

In 22 october 2017 on 17:17:15, i was trying to book a train ticket from mariani jn to guwahati jn for 23rd october and trian number was 15968. I did the payment 131.80 rupees through bhim app. But it failed. But my money debited from my account and did not get back. Please help me. The transaction id is[protected]
Remark is [protected]
Here actually 120 rupees was train's actual fare and 11.80 rupees was charged for something. Please help.

Hi,
I have a personal loan from axis bank were i am paying emi of 5300 every month since one year i am out of job as i had to undergo to two operation but i still try to make payments each month i just have defaulted three payments but every month i try and pay from past 1 and halet year the collections officer if i am late to pay in a months by some days sends me a message that he will send police to my house with nb warrant my intention is to pay but as i get money late the dates differ i am also going through depression and been diagnosed with this and on medication this kind of message are very disturbing i really want an action to be taken on this when i have intention of paying every month then why i am being harassed this way

I have made my brothers credit card payment one week back through a recovery agent who came home and collected money. Still the payment is not reflected in the account and again received a message stating 2178 has to be paid. I cleared total dues as reflected in the account and as informed by agent on that day. How can it increase suddenly now and you have marked lien on my brothers salary account which still shows debit balance for total amount due which was there before i cleared the dues. Resolve the issue immediately it's in hyderabad begumpet branch or else i will be forced to complain ombudsman. Credit card dept ms vani in hyderabad answers very rudely to customer. Is that the way a bank employee responds to customer. She will simply say call later, call tomorrow not even hears the complaint. Then y should you have a department i[censored] cannot hear to customer. Totally unsatisfied with bank and worst experience ever.

I am fed up with the poor services from bank.

The bank executives are not at all responding for queries, after getting the customer for loan,

I have purchased a car (Tata tiago, xz) from m/s concorde motors, chandanagar branch.

There the sales executive sent the executive from axis bank for the car loan, in spite of having the pre-approved loan from my hdfc bank, i have opted for loan from axis bank, which was my biggest mistake of my life.

The first two emi’s have deducted on time and third emi has not deducted.

I have informed to bank executive mr. Prabhakar (Mob.[protected]) no response from executive, then i contacted the area manager mr. Raju, no response from his as well.

Every day i am getting calls from bank stating the emi is not paid.

What customer has to do if the emi is not deducted even after submitting all the documents for loan.

The services from bank are poor.

Now i am getting the message from the bank that i have to pay late fee charges & cheque bouncing charges.

This is must be act of the bank to delay the some process in bank and ask customer to pay additional money for delay.

Axis bank is not smart enough to provide good service.

All the executives of the bank are bothered till loan is sanctioned, once the loan is disbursed then are least bothered.

Hopeless services from axis bank

I am trying to transfer the money to one of the account in state bank of india.
But it is giving me the error while saying the ifsc code is invalid, i am using th axis mobile android app. The ifsc code is sbin0012896 and it is valid already cross checked.
Please check it.in previour version of the application it used to work fine. Don't know what happens after upgrading the app. My mob no - [protected]...

Dear sir or mam, i issued credit card and never used that. But even though i am charged with unknown charges. Several times i made contact with executives but none of helping. Why should i pay unnecessary charges??
Please suggest anything. So that i can use my credit card in future. Please waver that unnecessary charged amount. You can contact me through my mail i'd so that i will give you all details. Thanks.

Hi,

I would like to complain regarding the over-limit fee charged to me on my october statement. I haven't done any transactions and paid my september statement bill on 1st oct 2017 which before the due date.
Also the overlimit fee is charged on 44 paise, is your bank a beggar, neither you provide good service to the customer nor your customer care is up to the mark.
And you levy fees on such a negligible amount, any thing below 50 paise is rounded off to its nearest zero and your bank has levied 590rs as overlimit fee.
Waive off this amount otherwise i have to switch to another bank then.

I am not going to pay that amount.

Thanks,
Chirag
[protected]@gmail.com

Sir,

This is pankaj singh, i would like to say that you had deducted the amount of consolidated charges of demat account that is 403 rs. I had never opened any demat account with axis bank, at the time opening salary account with axis bank, the executive of axis bank says that its is compulsory to open and it's a free of cost for life. It's a fraud by axis bank.

I complained so many times with axis branch even in customer support, but no one help out, axis employees behaving rudely with customers.

I am very. Disappointed with the service of axis bank. I want my refund of my amount.

I

Fraud was happen my axisbank ac.of rs 50000 on 16 10 2017.complain was lodged which no is ccrs[protected]. dt 18 10 2017.fir was launched in siliguri cyber crime polce station which no is 30/17 dt 16 10 2017.pl sir take necessary stepsand also email to ccavenue gateway..no body taking serious action in this matter..all r saying we r processing..my contact no [protected].i[censored] not satiesfied with my writing pl call me at anytime to solve the problem

I have done the wrong payment of rs.399/- to your account, so kindly refund the same and contact me on this no [protected].

Account details is below.
A/c holder name : vinoda kumar
Axis account no : [protected]
Bank : axis bank
Branch : m. G road branch, bangalore
Ifsc code : utib0000009.

Awaiting for your positive reply...

Regards,
Vinod kumar

Dear sir/ madam

I am regular customer of axis bank. I purchased residence property in august 2015, and taken a home loan of rs. 2, 086, 467.00 from your bank.

My home home loan account no. Is phr[protected], and

My customer id is :[protected]

I am regularly paying my emi without fail since last two years.

So as, axis bank loan center, (Kanale kalyan mandap, ground floor, dufferin chowk, railway lines, solapur) has given me assurance of top up loan, i applied for top up loan in first week of month of september 2017. I did all procedure and given all documents required for sanctioning a loan to bank.

My top up loan of amount 3 lacks has been sanctioned on 29th september 2017 as per told by bank authorities.
Processing fees required for the same is also deducted from my laxmi bank account on 5th oct 2017.

But still my sanction top up loan disbursement is not yet done. Bank peoples are also not responding us.

My top up loan application id is : 7106972.

The head of loan center (Mr. Rahul mote) is not responding for any of my calls and messages.

The same message i have already sent to [protected]@axisbank.com, they asked me about application id of top up loan, and then they send reply that they will resolve this by 26th of october 2017.

As a customer i just want to know that whether you have considered this mail, and whether you have contacted our local axis bank loan center, (Kanale kalyan mandap, ground floor, dufferin chowk, railway lines, solapur
Contact no:[protected]/22/23) and what is the reason behind this delay?

So, i kindly request you to look into this matter and do the needful.

Hope for your positive and quick response.

Regards,
Komal r. Pardeshi
Assistant professor
Computer science and engineering dept.
Walchand institute of technology, solapur
Contact no: +91 [protected]

To the concern person this is to inform you that one o[censored]r staff from loan department have opened his own office for loans and diverting customers, his name is ravindra suresh dhole, he is in loan department in one of your thane west branch near station, kindly look into the matter i have attached the pics for you reference u can check his facebook profile he is an axis bank employee

Note :- i don't want to disclose my identity

Sir mai (Bhim axis pay) appalication se jio ka rs.399 ka recharge kiya hu mera sbi a/c se paisa cut gaya but recharge nahi hua. Please sir mera money wapas kar dijiye...
Transaction id.[protected]
Time - 19:43:19
Upi id. [protected]@axisbank
Reg. Bank state bank of india
Ac/ n. [protected]
Ifsc code. Sbin0017062
Reg. Mob. N. [protected]p

Hi all.
My self deepak sharma, i am account holder of your bank axis bank, my account number is - [protected]. I had done payment for online recharge for paytm trough online worth rs. 199/- amount deduct from my account but payment not done. Still i am waiting for refund but till date no getting any responce or also refund.
Payment date - 07th/oct/2017.
Amount - 199/-
Transaction details - ecom pur/Www.Airtel.In/Mumbai/071017/03:28.
Please refund as soon as possible.
I want my amount refund back as soon as possible.
Regards
Deepak sharma
[protected]

My self from aditya engineers holding current account in ghatlodia branch - axis bank 1335 is branch code - ahmedabad gujarat
This is with reference to difficulties faced in fast few months few of them are listed below

1. Unavailability of cash in bank upto almost 12pm morning... No proper action taken by bank for arranging cash to come earlier or raising a request for same at least during festival days

2. As govt has approved saturday sunday holiday, on monday there is huge rush in bank but only one cashier is available, which fails for smooth operations

3. Holding account in ghatlodia branch since 3 years, i have observed that staff keeps on rotating which is good but again they are replaced by newly appointed staff, who merely have idea about computer software or pass book printing or ppf account statements...

4. For every team, smooth service and operations, branch head and operation head must be good...in ghatlodia branch previous branch operation head was mr nayan but again now replaced by lady ms hiral (Not sure with name) is totally rude and not trained to deal with customer, she is always loud and answer to any of our questions are weird and rude which is totally not acceptable

I have my ppf account with ghatlodia branch but till date ghatlodia branch staff are not trained or aware to get the statement of my account even once a year... Everytime officer say we have to send this request to vastrapur branch as it is our main branch... I finally approached vastrapur branch for same, the answer from department was we cannot open your account or statement over here as it is openend in 1335 ghatlodia brach...

Have few accounts with axis bank in ghatlodia branch named

1. Aditya engineers
2. Manthan patel
And 2 more accounts

Summary or request to taken actions at earliest

1. Need new or second trained cashier, total 2 cash windows as this is bank is over crowded

2. Replacing of operation head (Lady) with new eligible person who knows all process and know how to deal with customer and also can maintain relations with clients

3. Arrangements of cash from chest earlier around 10am morning so that we can withdrawal our own money whenever we want...

4. Training to staff for ppf statements and process

Overall services this days is getting worst... Any of your representatives can come. Over surprise inspection and take random survey at branch... Ask customer... Every second customer is unhappy with axis bank services and mainly branch operation head