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Axis Bank Complaints & Reviews

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Updated: Apr 16, 2026
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Axis Bank reviews & complaints page 416

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A
akkkkiiiiiuuu
from Ahmedabad, Gujarat
Sep 27, 2017
Resolved
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Address: Junagadh, Gujarat

I have transferred money from phone pe app through upi it got deducted from my account but not add rs.400 for my paytm wallet.
Phone pe translation is successful but paytm transaction is failed i have request to paytm care and answers to not add money to paytm wallet and contact to your bank.
Account no: [protected]
Please sir contact me and solve my problem
Nov 7, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2017
Axis Bank Customer Care's response
Hi,

Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV along with the transaction details from your registered email ID for us to assist you.

Regards,
Axis Bank
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    A
    A001 K001
    from Lucknow, Uttar Pradesh
    Sep 27, 2017
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    Address: New Delhi, Delhi, 110059

    Dear sir/madam,

    This is in reference to my current account number ([protected]) in the lajwanti garden, janakpuri, new delhi branch of axis bank. The undersigned have been running pillar to post and being harassed continuously. The matter is that a request made for closing the account was placed with the branch. Since the firm is a sole proprietorship the balance left in the account had to made in the name of the proprietor (Demand draft). Ironically the dd was made in the name of the firm (Darsh consultans) which was being closed. Now there is no account that the dd can be deposited. The undersigned have requested to cancel rewrite the dd in the name of the proprietor (Avadh kumar). No one has entertained and rather have been to advised by the bank to open a new account just to get the dd cleared. Please help or else i would have no choice but to opt legal options.

    Cutomer id :[protected]
    A/c number : [protected]
    A/c name : darsh consultants
    Propriter name : avadh kumar

    Thanks
    Avadh kumar
    [protected]
    Nov 7, 2017
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 07, 2017
    Axis Bank Customer Care's response
    Hi Avadh,

    We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

    Regards,
    Axis Bank
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      B
      Bhanu Chandar Basava
      from Hyderabad, Telangana
      Sep 27, 2017
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      Address: 500038

      Dear sir,

      I have applied for a salary account in axis bank by submitting all the requested documents on 15.09.2017, yet it is not activated. I have also contacted the concerned person from axis bank but he is just giving faulty promise every day.

      ​account no.:[protected]
      Ifsc code: utib 000 0008
      Branch: hyderabad

      Recently, i have also got a message say documents are received and my application no. [protected] for tracking. But till date, no records are found.

      Kindly​ ​request you consider my issueand resolve it at the earliest.

      Regards
      Basava bhanu chandar
      +[protected]
      Bhanu. [protected]@gmail.com
      Nov 9, 2017
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 07, 2017
      Axis Bank Customer Care's response
      Hi Bhanu,

      Sorry for the trouble. Please call us on our phone banking number:[protected]/[protected] for us to assist you.

      Regards,
      Axis Bank
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        P
        Prasanta Debnath
        from Bargarh, Odisha
        Sep 27, 2017
        Resolved
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        Address: 799143

        This is to bring in your kind notice that i prasanta debnath, s/o - having a current account in belonia branch, a/c no-[protected], is facing problem on since 15 day, on online transaction it is showing insufficient balance and on atm transaction it is showing card blocked. For the same regards i called to customer care and they told there is no problem in atm & online transaction. I attached online transaction snapshot. Kindly look after this matter and resolve the matter as soon as possible. Thank you
        Nov 8, 2017
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 07, 2017
        Axis Bank Customer Care's response
        Hi Prasanta,

        We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

        Regards,
        Axis Bank
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          P
          Piyu_Hedau
          from Korba, Chhattisgarh
          Sep 27, 2017
          Resolved
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          Resolved

          fraud with me with job offer

          Address: Mumbai City, Maharashtra

          I have received a call regarding job opening in a well known company named tcs. From bhartiya rojgar solutions, mumbai, maharashtra.
          I thought it may be correct call not a fraud one because i am lokking for a job change.

          These people asked me to register with them for conducting the interview with tcs with amount of rs. 1700/- which i had paid on 25th sept 2017.

          They had arranged my telephonic interview...
          Helpful
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          19 found this helpful
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          P
          premnath_001
          from Chennai, Tamil Nadu
          Sep 26, 2017
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          Address: Coimbatore, Tamil Nadu, 641005
          Website: www.axisbank.com

          I joined a company in singanallur (Coimbatore). They initiated opening my salary account. A person named dhanush from axis bank singanallur branch came to the office and got all my required documents. He gave a kit which included debit card, chequebook and pin. He said me that i will an sms the very next day. It is been more than a month. He is not picking my call and when i reached the bank, they got the details once again. Till now i never got an update from the bank or dhanush.
          Kindly get it opened as soon as possible.
          Thank you in advance.
          My name: premnath. D
          Contact no: [protected]
          Account no (Inside the kit): [protected]
          Cust id:[protected]
          Dhanush contact no: [protected]
          Axis Bank customer support has been notified about the posted complaint.
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            S
            Sunil Dharmadhikari
            from Bansi, Uttar Pradesh
            Sep 26, 2017
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            Address: 242001

            R/sir 1 june 2017 an incident with me i have one call from unknown person he was said i am taking from axis bank for increase amount in your credit card so pls tell your back side of credit card cvv no. He was calling again and again with message of axis bank coming on my mobile that time. He convinced me to give cvv no. After that from my credit card 8500rs temporary credited. I was call to customers care and told about incident they told me to do online fir, dipute form and send to axis bank with image of broken credit card to bank email id. I had done all formalities. They didn't tell me to submit any incident letter so i can't send it. So please consider my case and return my money. When i was talking to customer care in that time i asked him any fomality is wanted or not then he clearly say no you didn't had any formality. Before 4-5 days same amount is showing in my credit card statement then i was call to customer care about this problem then he say incident letter is not send from our side so that the amount will detect.in that time if anyone said about incident letter than i surely submit it. I trust very much on axis bank. My monthly transaction approx rs. 50000 per month. I am 6 year old admired customer of axis bank. So please reconsider my case and i hope you will understand my feeling and definitely you will help me. Thank you
            Axis Bank customer support has been notified about the posted complaint.
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              sourav.adhikari9
              from Mumbai, Maharashtra
              Sep 26, 2017
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              Address: Purba Medinipur, West Bengal, 721444

              I had requested to open a a/c in axix bank through online n after i got a call n from nearest branch banker came n open a account on tuesday and my facilities was instant a/c open and for i have to pay [protected]@5000/-. I have paid [protected]@6000 but till now a/c not opened. For that i call couple of time sometimes they picked up my call n sometimes not.
              Name - sourav adhikari
              A/c no - [protected]
              Phone no - [protected]
              Axis Bank customer support has been notified about the posted complaint.
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                Ketan Bhosale
                from Pune, Maharashtra
                Sep 26, 2017
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                Address: 411052

                I have made a transaction from axis bhim app to transfer from my sbi bank to other account but it got failed and money got deducted but not credited to other account. I have also raised the query but no feedback.
                Kindly look into the issue.
                Attaching image of failed transaction.
                Details-
                Transaction id[protected]
                Amount - 12000/-
                Date - 25/09/17
                Time - 15:01:54
                Sep 28, 2017
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
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                  B
                  Bhuvi Raja
                  from Kottayam, Kerala
                  Sep 26, 2017
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                  Address: 600017

                  I want to correct spelling in my name for salary account (A/c no [protected]). It showing bhavaneswari instead of bhuvaneswari. This is not possible to visit home branch and nearby branch people rejecting to do the same.
                  Pls do the needful. I want to apply for loan
                  And that bank executive rejecting the same. So kindly correct it as soon as possible
                  Axis Bank customer support has been notified about the posted complaint.
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                    B
                    boxy
                    from Bengaluru, Karnataka
                    Sep 26, 2017
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                    Horrible service. I had requested a replacement multi-currency card on 12th september and i was assured by 24/7 customer service that it takes 7-10 working days to reach the card but still now they didnt dispatch the card.
                    I am here in australia without any money!!
                    Biggest liars are supervisor ravi, sandeep, mr anil who claims to be ravi's manager.
                    Axis Bank customer support has been notified about the posted complaint.
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                      nitish नितीश jain
                      from Lala, Assam
                      Sep 26, 2017
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                      Address: 842001
                      Website: 443678

                      दिनांक-04/09/2017 को एक्सिस बैंक मिठनपूरा ब्रांच मूजफ्फरपूर को करेंट एकांण्ट खोलवाने हेतु हमने बैंक कर्मचारी अतुल्य जी को बैंक निरदेशानुसार ग्यारह हजार का चेक दिया जो कि्लयर दिनांक-04/09/2017 को एक्सिस बैंक मिठनपूरा ब्रांच मूजफ्फरपूर को करेंट एकांण्ट खोलवाने हेतु हमने बैंक कर्मचारी अतुल्य जी को बैंक निरदेशानुसार ग्यारह हजार का चेक दिया जो कि्लयर हो चुका है। लेकिन हमे अभी तक किसी प्रकार का बैंक द्वारा पासबुक नही दिया गया।कंल दिनांक-04/09/2017 को एक्सिस बैंक मिठनपूरा ब्रांच मूजफ्फरपूर को करेंट एकांण्ट खोलवाने हेतु हमने बैंक कर्मचारी अतुल्य जी को बैंक निरदेशानुसार ग्यारह हजार का चेक दिया जो कि्लयर दिनांक-04/09/2017 को एक्सिस बैंक मिठनपूरा ब्रांच मूजफ्फरपूर को करेंट एकांण्ट खोलवाने हेतु हमने बैंक कर्मचारी अतुल्य जी को बैंक निरदेशानुसार ग्यारह हजार का चेक दिया जो कि्लयर हो चुका है। लेकिन हमे अभी तक किसी प्रकार का बैंक द्वारा पासबुक नही दिया गया।कंल करने पर रिसपॉन्स नही दिया जा रहा है। एकसिस बैंक प्रबंधक इस पर विचार कर ग्राहक को संतुष्ट करें।
                      Axis Bank customer support has been notified about the posted complaint.
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                        S
                        sachin narula
                        from Mumbai, Maharashtra
                        Sep 26, 2017
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                        Address: 144001

                        I have got my credit card from axis bank in april 2017 month on my kyc. But now in the september 2017 on behalf of my kyc, bank issued four more credit cards to some other unknown persons with the name of amit kumar, darshan lal, meena kumari, mahender singh. All these are add on with my personal credit card with the name sachin narula. When i ask to bank they don't take it seriously. They do not co-operate with me and demanding for the fake credit cards from me. Now what should i have to do, either submit an fir or wait for your action. Kindly reply me on my email id [protected]@gmail.com or contact me on my mobile no. [protected].
                        Axis Bank customer support has been notified about the posted complaint.
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                          arvindo singh
                          from Delhi, Delhi
                          Sep 26, 2017
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                          Address: Solan, Himachal Pradesh, 173205

                          I have take loan of amount rs 150000 against the loan account no - ppr[protected] on 25/09/2017 and amount is credited on today of rs 146262, so i want clarification that y i have recd only 146262 instead of the 150000 and when i call your person which taken all the documents of the loan, he could not pick the phone i have tried 11times on today but they not pick my phone, very bad response.. Pl help.

                          Regards,
                          Arvind singh
                          [protected]
                          [protected]
                          Axis Bank customer support has been notified about the posted complaint.
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                            D
                            Devender Grewal
                            from Delhi, Delhi
                            Sep 26, 2017
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                            Website: axis bank

                            — forwarded message —
                            From: dev garry
                            To: "[protected]@axisbank.com"
                            Sent: friday, august 4, 2017 8:27 pm
                            Subject: fw: non-reciept of money

                            I was expecting a reply but nothing has been intimated as of now. Pl fwd your action

                            — forwarded message —
                            From: dev garry
                            To: "[protected]@axisbank.com"
                            Sent: tuesday, august 1, 2017 6:18 pm
                            Subject: non-reciept of money

                            Dear manager,
                            Sir,
                            It is brought to your notice that i went to draw inr 10, 000 from indusland bank atm in sec -51 gurgaon. The transaction was unsuccessful and neither i got the money nor the transaction slip.
                            After reaching home i found inr 10, 000 was debited from my account. I lodged a complaint on 20 june vide no. [protected] for which no reply came. On enquiring from helpline i was told that the case is closed.
                            Again complaint was lodged (No. [protected]), you are requested to intimate how this can happen.
                            I hope you will take action and inform.
                            I would request you to send cctv coverage from indus so that i can take necessary action if cash was taken by someone else. To confirm i went back & drew 1000 rs from same atm (Recpt enclosed).
                            My a/ c no is[protected]

                            Yours sincerely,
                            Devender s grewal phone -

                            Imag0611[1]
                            — forwarded message —
                            From: dev garry
                            To: "[protected]@axisbank.com"
                            Sent: friday, august 4, 2017 8:27 pm
                            Subject: fw: non-reciept of money

                            I was expecting a reply but nothing has been intimated as of now. Pl fwd your action

                            — forwarded message —
                            From: dev garry
                            To: "[protected]@axisbank.com"
                            Sent: tuesday, august 1, 2017 6:18 pm
                            Subject: non-reciept of money

                            Dear manager,
                            Sir,
                            It is brought to your notice that i went to draw inr 10, 000 from indusland bank atm in sec -51 gurgaon. The transaction was unsuccessful and neither i got the money nor the transaction slip.
                            After reaching home i found inr 10, 000 was debited from my account. I lodged a complaint on 20 june vide no. [protected] for which no reply came. On enquiring from helpline i was told that the case is closed.
                            Again complaint was lodged (No. [protected]), you are requested to intimate how this can happen.
                            I hope you will take action and inform.
                            I would request you to send cctv coverage from indus so that i can take necessary action if cash was taken by someone else. To confirm i went back & drew 1000 rs from same atm (Recpt enclosed).
                            My a/ c no is[protected]

                            Yours sincerely,
                            Devender s grewal phone - [protected]

                            I
                            Axis Bank customer support has been notified about the posted complaint.
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                              A
                              Ajit Gunjal
                              from Dhule, Maharashtra
                              Sep 26, 2017
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                              Address: Ahmednagar, Maharashtra, 414003

                              I have purchased a flat in ahmednagar (Shiv nagar pipeline road) in november 2013.
                              I've taken home loan in axis bank for the same purpose (Loan account number phr[protected].
                              Axis bank sanctioned me rupees 1372000 home loan at that time.
                              Now i've applied for top up loan in axis bank before 5 months.
                              I received sanctioned letter of top up loan of rupees 390000 from axis bank (Application id 6644555) on 27 june 2017 after doing valuation of my flat by a government valuater.
                              Axis bank debited processing fee of rupees 118 and rupees 5900 respectively from my account on 14th august 2017 for the same purpose.
                              Then from 17th august axis bank started saying that we have to do revaluation of my flat.
                              They again revaluation done and now axis bank is saying that axis bank can't give top up loan more than rupees 170000.
                              This is very frustrating service from axis bank.
                              I'm going through tremendous mental harassment due to this.
                              I've contacted to axis bank via customer care service n via email, by my mobile to mobile numbers provided by email from axis bank only, but none is responding well and are running away from the responsibility.
                              Please resolve my problem.
                              Axis Bank customer support has been notified about the posted complaint.
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                                Mishra.Amit
                                from Alwar, Rajasthan
                                Sep 26, 2017
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                                Address: Alwar, Rajasthan, 301001

                                Please help me to solve my issue. As per request of axis bank i take credit card. The charges which told by axis bank person is zero. They said we will send credit card to you which is lifetime free for you. But card which i received is axis vistara. And it is chargeable of rs 1500 in the time of joining and 1500 per annm. Why should i take this card and why i pay any charges. Please resolve my issue. Otherwise take back. If issue is not resolve i will take help of consumer court.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  sbirendra
                                  from Hojai, Assam
                                  Sep 26, 2017
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                                  Address: 827001
                                  Website: bhim app

                                  Dear sir,

                                  My saving bank account number is [protected] while customer id is[protected]
                                  On 24/09/2017 in night near about 9:40 pm when i was transfering amount rs 800/- through bhim app found amount was debited while transaction failure message received.

                                  Till i am waiting but that debited (Rs 800/-) amount was not return in my above mention account

                                  Please needful support to recover this amount

                                  Birendra singh
                                  Account - s/a
                                  Axis bank bokaro
                                  Contact number[protected]
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    amalpmohan
                                    from Hyderabad, Telangana
                                    Sep 26, 2017
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                                    Address: Medak, Andhra Pradesh, 502319

                                    I am having personal loan with axis bank for rs.200000 for 48months tenure with an interest rate of 17%. I have applied for a top up loan on this existing loan. That time i have completed my 32emis of existing loan. So the bank persons explained me that you will get top up loan at 13.5% under new scheme offer. So i agreed to apply for a top up of 300000 on existing loan. I submitted all the documents, finally after 28days i got confirmation mail that loan is sanctioned for rs.2430000 and interest mentioned is 14.99%. So again i contacted the bank people and asked. They confirmed me that its a top up loan only, your balance amount for old loan is rs.15328, which will be deducted and fresh loan amount approximately rs.227000 will be credited to you. But i got a new loan for rs.243000 without closure of my old loan account. Now instead of paying single emi monthly, i have to pay two emis for both loans which is approximately rs.11500 more than a housing loan emi. Next day onwards i called the bank people for clarification, but no one lifting my phone even a single time. I send mail regarding this but no single reply... Bank is taking no responsibility for customers, based on their explanations and offers people like me have applied for these loans. Really i am hectic after this. Atleast they should solve our issues, they are not at all responsible.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Oct 19, 2017
                                    Updated by amalpmohan
                                    There is no response from Axis Bank people regarding the issue...Please update
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                                      A
                                      annoyed_spc
                                      Sep 26, 2017
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                                      Website: www.axisbank.co.in

                                      I have an nro account with your branch at c r park, india. I went to visit the branch on 01 september and talked to mr amit sharda about obtaining internet access so that i could track my account. He registered me, something i had failed to get your bank to do by correspondence for some years, and told me to log in after the registration detailed were recorded by your database. I tried from various internet sites, at home and at hotels, during my stay. I get a message that the system has shut down following me having either pressed the 'back' key or clicked on a key more than once. Frustrated, i visited a large axis branch in front of nehru place in delhi on 12 september. The staff there also encountered the same problem and surmised that it was a 'server error' which would go away. It did not and i visited mr sharda at your c r park branch on the following day. He encountered the same problem. Then i left india and attempted to log in. The same problem. I wrote to your customer. Services as recommended. That was many days ago. They have not bothered even to acknowledge my message. Mr sharda has demonstrated no evidence of any effort to solve the problem.
                                      Axis Bank customer support has been notified about the posted complaint.
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