Axis Bank Complaints & Reviews

I had been issued a credit card by axis bank where i have a prime saving account in month of july 2017 which i got in 6 september 2017 and also having family banking, limit of which is rs.1 lakh. My axis bank saving account no. Is[protected].
The credit card i was offered has been blocked by the bank for unknowing reason saying that the card has been returned for not received by the card holder but the card is in my hand and i have used it.
Now i am asking the axis bank customer care why did they block it they says that the card is not received by me. After assuring them that the card is in my hand they gave me request number o[censored]nblocking request. But it is not getting processed. I am following them from the last 15 days and they always providing me a new service request numbers.
I am frustrated by all this. Even their senior had committed me o[censored]nblocking the in 1 working day but nothing has been resolved yet.
One side they says a new card has been dispatched to you and on another side they say the same will be unblocked.
Please help me out of it.

Hai i opted for a home loan at 8.35% roi but due to loan amnt more dan 30 lacs it got changed but it was not informed by the bank representative. All the processing charges are duly taken but total loan related works are done by one. There is zero communication regarding the loan status and even they don't care to answer my calls n queries n adopted a very careless approach towards me. I am deeply hurted and disappointed by their attitude and work and many times felt as if they are doing it for free to me

I have transferred money from phone pe app through upi it got deducted from my account but not add rs.400 for my paytm wallet.
Phone pe translation is successful but paytm transaction is failed i have request to paytm care and answers to not add money to paytm wallet and contact to your bank.
Account no: [protected]
Please sir contact me and solve my problem

Dear sir/madam,

This is in reference to my current account number ([protected]) in the lajwanti garden, janakpuri, new delhi branch of axis bank. The undersigned have been running pillar to post and being harassed continuously. The matter is that a request made for closing the account was placed with the branch. Since the firm is a sole proprietorship the balance left in the account had to made in the name of the proprietor (Demand draft). Ironically the dd was made in the name of the firm (Darsh consultans) which was being closed. Now there is no account that the dd can be deposited. The undersigned have requested to cancel rewrite the dd in the name of the proprietor (Avadh kumar). No one has entertained and rather have been to advised by the bank to open a new account just to get the dd cleared. Please help or else i would have no choice but to opt legal options.

Cutomer id :[protected]
A/c number : [protected]
A/c name : darsh consultants
Propriter name : avadh kumar

Thanks
Avadh kumar
[protected]

Dear sir,

I have applied for a salary account in axis bank by submitting all the requested documents on 15.09.2017, yet it is not activated. I have also contacted the concerned person from axis bank but he is just giving faulty promise every day.

​account no.:[protected]
Ifsc code: utib 000 0008
Branch: hyderabad

Recently, i have also got a message say documents are received and my application no. [protected] for tracking. But till date, no records are found.

Kindly​ ​request you consider my issueand resolve it at the earliest.

Regards
Basava bhanu chandar
+[protected]
Bhanu. [protected]@gmail.com

This is to bring in your kind notice that i prasanta debnath, s/o - having a current account in belonia branch, a/c no-[protected], is facing problem on since 15 day, on online transaction it is showing insufficient balance and on atm transaction it is showing card blocked. For the same regards i called to customer care and they told there is no problem in atm & online transaction. I attached online transaction snapshot. Kindly look after this matter and resolve the matter as soon as possible. Thank you

I have received a call regarding job opening in a well known company named tcs. From bhartiya rojgar solutions, mumbai, maharashtra.
I thought it may be correct call not a fraud one because i am lokking for a job change.

These people asked me to register with them for conducting the interview with tcs with amount of rs. 1700/- which i had paid on 25th sept 2017.

They had arranged my telephonic interview...

I joined a company in singanallur (Coimbatore). They initiated opening my salary account. A person named dhanush from axis bank singanallur branch came to the office and got all my required documents. He gave a kit which included debit card, chequebook and pin. He said me that i will an sms the very next day. It is been more than a month. He is not picking my call and when i reached the bank, they got the details once again. Till now i never got an update from the bank or dhanush.
Kindly get it opened as soon as possible.
Thank you in advance.
My name: premnath. D
Contact no: [protected]
Account no (Inside the kit): [protected]
Cust id:[protected]
Dhanush contact no: [protected]

R/sir 1 june 2017 an incident with me i have one call from unknown person he was said i am taking from axis bank for increase amount in your credit card so pls tell your back side of credit card cvv no. He was calling again and again with message of axis bank coming on my mobile that time. He convinced me to give cvv no. After that from my credit card 8500rs temporary credited. I was call to customers care and told about incident they told me to do online fir, dipute form and send to axis bank with image of broken credit card to bank email id. I had done all formalities. They didn't tell me to submit any incident letter so i can't send it. So please consider my case and return my money. When i was talking to customer care in that time i asked him any fomality is wanted or not then he clearly say no you didn't had any formality. Before 4-5 days same amount is showing in my credit card statement then i was call to customer care about this problem then he say incident letter is not send from our side so that the amount will detect.in that time if anyone said about incident letter than i surely submit it. I trust very much on axis bank. My monthly transaction approx rs. 50000 per month. I am 6 year old admired customer of axis bank. So please reconsider my case and i hope you will understand my feeling and definitely you will help me. Thank you

I had requested to open a a/c in axix bank through online n after i got a call n from nearest branch banker came n open a account on tuesday and my facilities was instant a/c open and for i have to pay [protected]@5000/-. I have paid [protected]@6000 but till now a/c not opened. For that i call couple of time sometimes they picked up my call n sometimes not.
Name - sourav adhikari
A/c no - [protected]
Phone no - [protected]

I have made a transaction from axis bhim app to transfer from my sbi bank to other account but it got failed and money got deducted but not credited to other account. I have also raised the query but no feedback.
Kindly look into the issue.
Attaching image of failed transaction.
Details-
Transaction id[protected]
Amount - 12000/-
Date - 25/09/17
Time - 15:01:54

I want to correct spelling in my name for salary account (A/c no [protected]). It showing bhavaneswari instead of bhuvaneswari. This is not possible to visit home branch and nearby branch people rejecting to do the same.
Pls do the needful. I want to apply for loan
And that bank executive rejecting the same. So kindly correct it as soon as possible

Horrible service. I had requested a replacement multi-currency card on 12th september and i was assured by 24/7 customer service that it takes 7-10 working days to reach the card but still now they didnt dispatch the card.
I am here in australia without any money!!
Biggest liars are supervisor ravi, sandeep, mr anil who claims to be ravi's manager.

दिनांक-04/09/2017 को एक्सिस बैंक मिठनपूरा ब्रांच मूजफ्फरपूर को करेंट एकांण्ट खोलवाने हेतु हमने बैंक कर्मचारी अतुल्य जी को बैंक निरदेशानुसार ग्यारह हजार का चेक दिया जो कि्लयर दिनांक-04/09/2017 को एक्सिस बैंक मिठनपूरा ब्रांच मूजफ्फरपूर को करेंट एकांण्ट खोलवाने हेतु हमने बैंक कर्मचारी अतुल्य जी को बैंक निरदेशानुसार ग्यारह हजार का चेक दिया जो कि्लयर हो चुका है। लेकिन हमे अभी तक किसी प्रकार का बैंक द्वारा पासबुक नही दिया गया।कंल दिनांक-04/09/2017 को एक्सिस बैंक मिठनपूरा ब्रांच मूजफ्फरपूर को करेंट एकांण्ट खोलवाने हेतु हमने बैंक कर्मचारी अतुल्य जी को बैंक निरदेशानुसार ग्यारह हजार का चेक दिया जो कि्लयर दिनांक-04/09/2017 को एक्सिस बैंक मिठनपूरा ब्रांच मूजफ्फरपूर को करेंट एकांण्ट खोलवाने हेतु हमने बैंक कर्मचारी अतुल्य जी को बैंक निरदेशानुसार ग्यारह हजार का चेक दिया जो कि्लयर हो चुका है। लेकिन हमे अभी तक किसी प्रकार का बैंक द्वारा पासबुक नही दिया गया।कंल करने पर रिसपॉन्स नही दिया जा रहा है। एकसिस बैंक प्रबंधक इस पर विचार कर ग्राहक को संतुष्ट करें।

I have got my credit card from axis bank in april 2017 month on my kyc. But now in the september 2017 on behalf of my kyc, bank issued four more credit cards to some other unknown persons with the name of amit kumar, darshan lal, meena kumari, mahender singh. All these are add on with my personal credit card with the name sachin narula. When i ask to bank they don't take it seriously. They do not co-operate with me and demanding for the fake credit cards from me. Now what should i have to do, either submit an fir or wait for your action. Kindly reply me on my email id [protected]@gmail.com or contact me on my mobile no. [protected].

I have take loan of amount rs 150000 against the loan account no - ppr[protected] on 25/09/2017 and amount is credited on today of rs 146262, so i want clarification that y i have recd only 146262 instead of the 150000 and when i call your person which taken all the documents of the loan, he could not pick the phone i have tried 11times on today but they not pick my phone, very bad response.. Pl help.

Regards,
Arvind singh
[protected]
[protected]

— forwarded message —
From: dev garry
To: "[protected]@axisbank.com"
Sent: friday, august 4, 2017 8:27 pm
Subject: fw: non-reciept of money

I was expecting a reply but nothing has been intimated as of now. Pl fwd your action

— forwarded message —
From: dev garry
To: "[protected]@axisbank.com"
Sent: tuesday, august 1, 2017 6:18 pm
Subject: non-reciept of money

Dear manager,
Sir,
It is brought to your notice that i went to draw inr 10, 000 from indusland bank atm in sec -51 gurgaon. The transaction was unsuccessful and neither i got the money nor the transaction slip.
After reaching home i found inr 10, 000 was debited from my account. I lodged a complaint on 20 june vide no. [protected] for which no reply came. On enquiring from helpline i was told that the case is closed.
Again complaint was lodged (No. [protected]), you are requested to intimate how this can happen.
I hope you will take action and inform.
I would request you to send cctv coverage from indus so that i can take necessary action if cash was taken by someone else. To confirm i went back & drew 1000 rs from same atm (Recpt enclosed).
My a/ c no is[protected]

Yours sincerely,
Devender s grewal phone -

Imag0611[1]
— forwarded message —
From: dev garry
To: "[protected]@axisbank.com"
Sent: friday, august 4, 2017 8:27 pm
Subject: fw: non-reciept of money

I was expecting a reply but nothing has been intimated as of now. Pl fwd your action

— forwarded message —
From: dev garry
To: "[protected]@axisbank.com"
Sent: tuesday, august 1, 2017 6:18 pm
Subject: non-reciept of money

Dear manager,
Sir,
It is brought to your notice that i went to draw inr 10, 000 from indusland bank atm in sec -51 gurgaon. The transaction was unsuccessful and neither i got the money nor the transaction slip.
After reaching home i found inr 10, 000 was debited from my account. I lodged a complaint on 20 june vide no. [protected] for which no reply came. On enquiring from helpline i was told that the case is closed.
Again complaint was lodged (No. [protected]), you are requested to intimate how this can happen.
I hope you will take action and inform.
I would request you to send cctv coverage from indus so that i can take necessary action if cash was taken by someone else. To confirm i went back & drew 1000 rs from same atm (Recpt enclosed).
My a/ c no is[protected]

Yours sincerely,
Devender s grewal phone - [protected]

I

I have purchased a flat in ahmednagar (Shiv nagar pipeline road) in november 2013.
I've taken home loan in axis bank for the same purpose (Loan account number phr[protected].
Axis bank sanctioned me rupees 1372000 home loan at that time.
Now i've applied for top up loan in axis bank before 5 months.
I received sanctioned letter of top up loan of rupees 390000 from axis bank (Application id 6644555) on 27 june 2017 after doing valuation of my flat by a government valuater.
Axis bank debited processing fee of rupees 118 and rupees 5900 respectively from my account on 14th august 2017 for the same purpose.
Then from 17th august axis bank started saying that we have to do revaluation of my flat.
They again revaluation done and now axis bank is saying that axis bank can't give top up loan more than rupees 170000.
This is very frustrating service from axis bank.
I'm going through tremendous mental harassment due to this.
I've contacted to axis bank via customer care service n via email, by my mobile to mobile numbers provided by email from axis bank only, but none is responding well and are running away from the responsibility.
Please resolve my problem.

Please help me to solve my issue. As per request of axis bank i take credit card. The charges which told by axis bank person is zero. They said we will send credit card to you which is lifetime free for you. But card which i received is axis vistara. And it is chargeable of rs 1500 in the time of joining and 1500 per annm. Why should i take this card and why i pay any charges. Please resolve my issue. Otherwise take back. If issue is not resolve i will take help of consumer court.

Dear sir,

My saving bank account number is [protected] while customer id is[protected]
On 24/09/2017 in night near about 9:40 pm when i was transfering amount rs 800/- through bhim app found amount was debited while transaction failure message received.

Till i am waiting but that debited (Rs 800/-) amount was not return in my above mention account

Please needful support to recover this amount

Birendra singh
Account - s/a
Axis bank bokaro
Contact number[protected]