Axis Bank Complaints & Reviews

I have received a call regarding job opening in a well known company named tcs. From bhartiya rojgar solutions, mumbai, maharashtra.
I thought it may be correct call not a fraud one because i am lokking for a job change.

These people asked me to register with them for conducting the interview with tcs with amount of rs. 1700/- which i had paid on 25th sept 2017.

They had arranged my telephonic interview...

I joined a company in singanallur (Coimbatore). They initiated opening my salary account. A person named dhanush from axis bank singanallur branch came to the office and got all my required documents. He gave a kit which included debit card, chequebook and pin. He said me that i will an sms the very next day. It is been more than a month. He is not picking my call and when i reached the bank, they got the details once again. Till now i never got an update from the bank or dhanush.
Kindly get it opened as soon as possible.
Thank you in advance.
My name: premnath. D
Contact no: [protected]
Account no (Inside the kit): [protected]
Cust id:[protected]
Dhanush contact no: [protected]

R/sir 1 june 2017 an incident with me i have one call from unknown person he was said i am taking from axis bank for increase amount in your credit card so pls tell your back side of credit card cvv no. He was calling again and again with message of axis bank coming on my mobile that time. He convinced me to give cvv no. After that from my credit card 8500rs temporary credited. I was call to customers care and told about incident they told me to do online fir, dipute form and send to axis bank with image of broken credit card to bank email id. I had done all formalities. They didn't tell me to submit any incident letter so i can't send it. So please consider my case and return my money. When i was talking to customer care in that time i asked him any fomality is wanted or not then he clearly say no you didn't had any formality. Before 4-5 days same amount is showing in my credit card statement then i was call to customer care about this problem then he say incident letter is not send from our side so that the amount will detect.in that time if anyone said about incident letter than i surely submit it. I trust very much on axis bank. My monthly transaction approx rs. 50000 per month. I am 6 year old admired customer of axis bank. So please reconsider my case and i hope you will understand my feeling and definitely you will help me. Thank you

I had requested to open a a/c in axix bank through online n after i got a call n from nearest branch banker came n open a account on tuesday and my facilities was instant a/c open and for i have to pay [protected]@5000/-. I have paid [protected]@6000 but till now a/c not opened. For that i call couple of time sometimes they picked up my call n sometimes not.
Name - sourav adhikari
A/c no - [protected]
Phone no - [protected]

I have made a transaction from axis bhim app to transfer from my sbi bank to other account but it got failed and money got deducted but not credited to other account. I have also raised the query but no feedback.
Kindly look into the issue.
Attaching image of failed transaction.
Details-
Transaction id[protected]
Amount - 12000/-
Date - 25/09/17
Time - 15:01:54

I want to correct spelling in my name for salary account (A/c no [protected]). It showing bhavaneswari instead of bhuvaneswari. This is not possible to visit home branch and nearby branch people rejecting to do the same.
Pls do the needful. I want to apply for loan
And that bank executive rejecting the same. So kindly correct it as soon as possible

Horrible service. I had requested a replacement multi-currency card on 12th september and i was assured by 24/7 customer service that it takes 7-10 working days to reach the card but still now they didnt dispatch the card.
I am here in australia without any money!!
Biggest liars are supervisor ravi, sandeep, mr anil who claims to be ravi's manager.

दिनांक-04/09/2017 को एक्सिस बैंक मिठनपूरा ब्रांच मूजफ्फरपूर को करेंट एकांण्ट खोलवाने हेतु हमने बैंक कर्मचारी अतुल्य जी को बैंक निरदेशानुसार ग्यारह हजार का चेक दिया जो कि्लयर दिनांक-04/09/2017 को एक्सिस बैंक मिठनपूरा ब्रांच मूजफ्फरपूर को करेंट एकांण्ट खोलवाने हेतु हमने बैंक कर्मचारी अतुल्य जी को बैंक निरदेशानुसार ग्यारह हजार का चेक दिया जो कि्लयर हो चुका है। लेकिन हमे अभी तक किसी प्रकार का बैंक द्वारा पासबुक नही दिया गया।कंल दिनांक-04/09/2017 को एक्सिस बैंक मिठनपूरा ब्रांच मूजफ्फरपूर को करेंट एकांण्ट खोलवाने हेतु हमने बैंक कर्मचारी अतुल्य जी को बैंक निरदेशानुसार ग्यारह हजार का चेक दिया जो कि्लयर दिनांक-04/09/2017 को एक्सिस बैंक मिठनपूरा ब्रांच मूजफ्फरपूर को करेंट एकांण्ट खोलवाने हेतु हमने बैंक कर्मचारी अतुल्य जी को बैंक निरदेशानुसार ग्यारह हजार का चेक दिया जो कि्लयर हो चुका है। लेकिन हमे अभी तक किसी प्रकार का बैंक द्वारा पासबुक नही दिया गया।कंल करने पर रिसपॉन्स नही दिया जा रहा है। एकसिस बैंक प्रबंधक इस पर विचार कर ग्राहक को संतुष्ट करें।

I have got my credit card from axis bank in april 2017 month on my kyc. But now in the september 2017 on behalf of my kyc, bank issued four more credit cards to some other unknown persons with the name of amit kumar, darshan lal, meena kumari, mahender singh. All these are add on with my personal credit card with the name sachin narula. When i ask to bank they don't take it seriously. They do not co-operate with me and demanding for the fake credit cards from me. Now what should i have to do, either submit an fir or wait for your action. Kindly reply me on my email id [protected]@gmail.com or contact me on my mobile no. [protected].

I have take loan of amount rs 150000 against the loan account no - ppr[protected] on 25/09/2017 and amount is credited on today of rs 146262, so i want clarification that y i have recd only 146262 instead of the 150000 and when i call your person which taken all the documents of the loan, he could not pick the phone i have tried 11times on today but they not pick my phone, very bad response.. Pl help.

Regards,
Arvind singh
[protected]
[protected]

— forwarded message —
From: dev garry
To: "[protected]@axisbank.com"
Sent: friday, august 4, 2017 8:27 pm
Subject: fw: non-reciept of money

I was expecting a reply but nothing has been intimated as of now. Pl fwd your action

— forwarded message —
From: dev garry
To: "[protected]@axisbank.com"
Sent: tuesday, august 1, 2017 6:18 pm
Subject: non-reciept of money

Dear manager,
Sir,
It is brought to your notice that i went to draw inr 10, 000 from indusland bank atm in sec -51 gurgaon. The transaction was unsuccessful and neither i got the money nor the transaction slip.
After reaching home i found inr 10, 000 was debited from my account. I lodged a complaint on 20 june vide no. [protected] for which no reply came. On enquiring from helpline i was told that the case is closed.
Again complaint was lodged (No. [protected]), you are requested to intimate how this can happen.
I hope you will take action and inform.
I would request you to send cctv coverage from indus so that i can take necessary action if cash was taken by someone else. To confirm i went back & drew 1000 rs from same atm (Recpt enclosed).
My a/ c no is[protected]

Yours sincerely,
Devender s grewal phone -

Imag0611[1]
— forwarded message —
From: dev garry
To: "[protected]@axisbank.com"
Sent: friday, august 4, 2017 8:27 pm
Subject: fw: non-reciept of money

I was expecting a reply but nothing has been intimated as of now. Pl fwd your action

— forwarded message —
From: dev garry
To: "[protected]@axisbank.com"
Sent: tuesday, august 1, 2017 6:18 pm
Subject: non-reciept of money

Dear manager,
Sir,
It is brought to your notice that i went to draw inr 10, 000 from indusland bank atm in sec -51 gurgaon. The transaction was unsuccessful and neither i got the money nor the transaction slip.
After reaching home i found inr 10, 000 was debited from my account. I lodged a complaint on 20 june vide no. [protected] for which no reply came. On enquiring from helpline i was told that the case is closed.
Again complaint was lodged (No. [protected]), you are requested to intimate how this can happen.
I hope you will take action and inform.
I would request you to send cctv coverage from indus so that i can take necessary action if cash was taken by someone else. To confirm i went back & drew 1000 rs from same atm (Recpt enclosed).
My a/ c no is[protected]

Yours sincerely,
Devender s grewal phone - [protected]

I

I have purchased a flat in ahmednagar (Shiv nagar pipeline road) in november 2013.
I've taken home loan in axis bank for the same purpose (Loan account number phr[protected].
Axis bank sanctioned me rupees 1372000 home loan at that time.
Now i've applied for top up loan in axis bank before 5 months.
I received sanctioned letter of top up loan of rupees 390000 from axis bank (Application id 6644555) on 27 june 2017 after doing valuation of my flat by a government valuater.
Axis bank debited processing fee of rupees 118 and rupees 5900 respectively from my account on 14th august 2017 for the same purpose.
Then from 17th august axis bank started saying that we have to do revaluation of my flat.
They again revaluation done and now axis bank is saying that axis bank can't give top up loan more than rupees 170000.
This is very frustrating service from axis bank.
I'm going through tremendous mental harassment due to this.
I've contacted to axis bank via customer care service n via email, by my mobile to mobile numbers provided by email from axis bank only, but none is responding well and are running away from the responsibility.
Please resolve my problem.

Please help me to solve my issue. As per request of axis bank i take credit card. The charges which told by axis bank person is zero. They said we will send credit card to you which is lifetime free for you. But card which i received is axis vistara. And it is chargeable of rs 1500 in the time of joining and 1500 per annm. Why should i take this card and why i pay any charges. Please resolve my issue. Otherwise take back. If issue is not resolve i will take help of consumer court.

Dear sir,

My saving bank account number is [protected] while customer id is[protected]
On 24/09/2017 in night near about 9:40 pm when i was transfering amount rs 800/- through bhim app found amount was debited while transaction failure message received.

Till i am waiting but that debited (Rs 800/-) amount was not return in my above mention account

Please needful support to recover this amount

Birendra singh
Account - s/a
Axis bank bokaro
Contact number[protected]

I am having personal loan with axis bank for rs.200000 for 48months tenure with an interest rate of 17%. I have applied for a top up loan on this existing loan. That time i have completed my 32emis of existing loan. So the bank persons explained me that you will get top up loan at 13.5% under new scheme offer. So i agreed to apply for a top up of 300000 on existing loan. I submitted all the documents, finally after 28days i got confirmation mail that loan is sanctioned for rs.2430000 and interest mentioned is 14.99%. So again i contacted the bank people and asked. They confirmed me that its a top up loan only, your balance amount for old loan is rs.15328, which will be deducted and fresh loan amount approximately rs.227000 will be credited to you. But i got a new loan for rs.243000 without closure of my old loan account. Now instead of paying single emi monthly, i have to pay two emis for both loans which is approximately rs.11500 more than a housing loan emi. Next day onwards i called the bank people for clarification, but no one lifting my phone even a single time. I send mail regarding this but no single reply... Bank is taking no responsibility for customers, based on their explanations and offers people like me have applied for these loans. Really i am hectic after this. Atleast they should solve our issues, they are not at all responsible.

I have an nro account with your branch at c r park, india. I went to visit the branch on 01 september and talked to mr amit sharda about obtaining internet access so that i could track my account. He registered me, something i had failed to get your bank to do by correspondence for some years, and told me to log in after the registration detailed were recorded by your database. I tried from various internet sites, at home and at hotels, during my stay. I get a message that the system has shut down following me having either pressed the 'back' key or clicked on a key more than once. Frustrated, i visited a large axis branch in front of nehru place in delhi on 12 september. The staff there also encountered the same problem and surmised that it was a 'server error' which would go away. It did not and i visited mr sharda at your c r park branch on the following day. He encountered the same problem. Then i left india and attempted to log in. The same problem. I wrote to your customer. Services as recommended. That was many days ago. They have not bothered even to acknowledge my message. Mr sharda has demonstrated no evidence of any effort to solve the problem.

I have paid money for my sister pg study for state common entrance, mumbai but it is fail but my money is debited so i have contacted my bank and tell him for this incident so he tell me so he tells me after 7 days ur amount is returned to your account but is not refund so i have called him tell he say wait for 15 working days so i have followed but after 15 working days not refund so he tells me to wait 120 working days every time he tell me different thing so plz help me

Dear sir,
My name is vikram shekhar chitmulwar d. O. B. Is 22.02.1990. Please let me know
The status of my credit card application. Till now i have received only
My reference number dated[protected].
Mobile number is [protected] expected the information as soon as possible...

Regards,
Vikram shekhar chitmulwar
Mobile - [[protected]]
Mail... [protected]@rediffmail.com

Hello,

I am nagarjuna tallapaneni, i have a single currency card with axis back and the atp pin is not working.

I have reached the travel customer service when i was in india and they sent the duplicate pin and the customer care executive said it will work.

Now i am in spain the pin is not working and i am following with the axis travel currency card customer support but they simple sending the duplicate pin which is not at all working.

Till now i have received more than 5 duplicate pin and nothing is working.

I have sent a mail clearly to the customer support saying the duplicate pin is not working and asking to check the real issue.

They created a request to see my problem...
No update later.

When i contacted today they created one more request today to check the issue.

They are not understanding the customers problems... I am not in india and without currency card how a person can survive.

Old request no: 34209282
New request no: 34240621

My contact no in spain: +[protected]

Thanks to check and help me to solve this issue.

I am getting repeated calls on loan repayment from axis bank from hyderabad collection department[protected] on my mobile no. [protected] asking for ravi kumar g. Daily i am getting 2 to 3 calls and remainder messages. I don't have any relation to this man. This is really very much irritating and major inconvinience. Every time i tell to customer care executive, this is wrong number and not belongs to ravi kumar g, the customer care executives say "sorry sir, we will update in our system and you will not get calls tomorrow".

But again the next day morning the same call comes from hyderabad collection center. I have spoken to many customer care executives, namely mr. Sachin, ms. Pooja etc,. To update their records. But still i am receiving the same calls everyday. This is happening from the past 1 month.

This is very irritating and annoying. If some one gives someone else's no. As his number, you guys blindly note it down and start troubling?
Why there is not a proper mobile no. Verification system in your bank?

I request somebody from axis bank to resolve this issue immediately.

With regards,
Arun kumar a
Ph: [protected]