Axis Bank Complaints & Reviews

— forwarded message —
From: dev garry
To: "[protected]@axisbank.com"
Sent: friday, august 4, 2017 8:27 pm
Subject: fw: non-reciept of money

I was expecting a reply but nothing has been intimated as of now. Pl fwd your action

— forwarded message —
From: dev garry
To: "[protected]@axisbank.com"
Sent: tuesday, august 1, 2017 6:18 pm
Subject: non-reciept of money

Dear manager,
Sir,
It is brought to your notice that i went to draw inr 10, 000 from indusland bank atm in sec -51 gurgaon. The transaction was unsuccessful and neither i got the money nor the transaction slip.
After reaching home i found inr 10, 000 was debited from my account. I lodged a complaint on 20 june vide no. [protected] for which no reply came. On enquiring from helpline i was told that the case is closed.
Again complaint was lodged (No. [protected]), you are requested to intimate how this can happen.
I hope you will take action and inform.
I would request you to send cctv coverage from indus so that i can take necessary action if cash was taken by someone else. To confirm i went back & drew 1000 rs from same atm (Recpt enclosed).
My a/ c no is[protected]

Yours sincerely,
Devender s grewal phone -

Imag0611[1]
— forwarded message —
From: dev garry
To: "[protected]@axisbank.com"
Sent: friday, august 4, 2017 8:27 pm
Subject: fw: non-reciept of money

I was expecting a reply but nothing has been intimated as of now. Pl fwd your action

— forwarded message —
From: dev garry
To: "[protected]@axisbank.com"
Sent: tuesday, august 1, 2017 6:18 pm
Subject: non-reciept of money

Dear manager,
Sir,
It is brought to your notice that i went to draw inr 10, 000 from indusland bank atm in sec -51 gurgaon. The transaction was unsuccessful and neither i got the money nor the transaction slip.
After reaching home i found inr 10, 000 was debited from my account. I lodged a complaint on 20 june vide no. [protected] for which no reply came. On enquiring from helpline i was told that the case is closed.
Again complaint was lodged (No. [protected]), you are requested to intimate how this can happen.
I hope you will take action and inform.
I would request you to send cctv coverage from indus so that i can take necessary action if cash was taken by someone else. To confirm i went back & drew 1000 rs from same atm (Recpt enclosed).
My a/ c no is[protected]

Yours sincerely,
Devender s grewal phone - [protected]

I

I have purchased a flat in ahmednagar (Shiv nagar pipeline road) in november 2013.
I've taken home loan in axis bank for the same purpose (Loan account number phr[protected].
Axis bank sanctioned me rupees 1372000 home loan at that time.
Now i've applied for top up loan in axis bank before 5 months.
I received sanctioned letter of top up loan of rupees 390000 from axis bank (Application id 6644555) on 27 june 2017 after doing valuation of my flat by a government valuater.
Axis bank debited processing fee of rupees 118 and rupees 5900 respectively from my account on 14th august 2017 for the same purpose.
Then from 17th august axis bank started saying that we have to do revaluation of my flat.
They again revaluation done and now axis bank is saying that axis bank can't give top up loan more than rupees 170000.
This is very frustrating service from axis bank.
I'm going through tremendous mental harassment due to this.
I've contacted to axis bank via customer care service n via email, by my mobile to mobile numbers provided by email from axis bank only, but none is responding well and are running away from the responsibility.
Please resolve my problem.

Please help me to solve my issue. As per request of axis bank i take credit card. The charges which told by axis bank person is zero. They said we will send credit card to you which is lifetime free for you. But card which i received is axis vistara. And it is chargeable of rs 1500 in the time of joining and 1500 per annm. Why should i take this card and why i pay any charges. Please resolve my issue. Otherwise take back. If issue is not resolve i will take help of consumer court.

Dear sir,

My saving bank account number is [protected] while customer id is[protected]
On 24/09/2017 in night near about 9:40 pm when i was transfering amount rs 800/- through bhim app found amount was debited while transaction failure message received.

Till i am waiting but that debited (Rs 800/-) amount was not return in my above mention account

Please needful support to recover this amount

Birendra singh
Account - s/a
Axis bank bokaro
Contact number[protected]

I am having personal loan with axis bank for rs.200000 for 48months tenure with an interest rate of 17%. I have applied for a top up loan on this existing loan. That time i have completed my 32emis of existing loan. So the bank persons explained me that you will get top up loan at 13.5% under new scheme offer. So i agreed to apply for a top up of 300000 on existing loan. I submitted all the documents, finally after 28days i got confirmation mail that loan is sanctioned for rs.2430000 and interest mentioned is 14.99%. So again i contacted the bank people and asked. They confirmed me that its a top up loan only, your balance amount for old loan is rs.15328, which will be deducted and fresh loan amount approximately rs.227000 will be credited to you. But i got a new loan for rs.243000 without closure of my old loan account. Now instead of paying single emi monthly, i have to pay two emis for both loans which is approximately rs.11500 more than a housing loan emi. Next day onwards i called the bank people for clarification, but no one lifting my phone even a single time. I send mail regarding this but no single reply... Bank is taking no responsibility for customers, based on their explanations and offers people like me have applied for these loans. Really i am hectic after this. Atleast they should solve our issues, they are not at all responsible.

I have an nro account with your branch at c r park, india. I went to visit the branch on 01 september and talked to mr amit sharda about obtaining internet access so that i could track my account. He registered me, something i had failed to get your bank to do by correspondence for some years, and told me to log in after the registration detailed were recorded by your database. I tried from various internet sites, at home and at hotels, during my stay. I get a message that the system has shut down following me having either pressed the 'back' key or clicked on a key more than once. Frustrated, i visited a large axis branch in front of nehru place in delhi on 12 september. The staff there also encountered the same problem and surmised that it was a 'server error' which would go away. It did not and i visited mr sharda at your c r park branch on the following day. He encountered the same problem. Then i left india and attempted to log in. The same problem. I wrote to your customer. Services as recommended. That was many days ago. They have not bothered even to acknowledge my message. Mr sharda has demonstrated no evidence of any effort to solve the problem.

I have paid money for my sister pg study for state common entrance, mumbai but it is fail but my money is debited so i have contacted my bank and tell him for this incident so he tell me so he tells me after 7 days ur amount is returned to your account but is not refund so i have called him tell he say wait for 15 working days so i have followed but after 15 working days not refund so he tells me to wait 120 working days every time he tell me different thing so plz help me

Dear sir,
My name is vikram shekhar chitmulwar d. O. B. Is 22.02.1990. Please let me know
The status of my credit card application. Till now i have received only
My reference number dated[protected].
Mobile number is [protected] expected the information as soon as possible...

Regards,
Vikram shekhar chitmulwar
Mobile - [[protected]]
Mail... [protected]@rediffmail.com

Hello,

I am nagarjuna tallapaneni, i have a single currency card with axis back and the atp pin is not working.

I have reached the travel customer service when i was in india and they sent the duplicate pin and the customer care executive said it will work.

Now i am in spain the pin is not working and i am following with the axis travel currency card customer support but they simple sending the duplicate pin which is not at all working.

Till now i have received more than 5 duplicate pin and nothing is working.

I have sent a mail clearly to the customer support saying the duplicate pin is not working and asking to check the real issue.

They created a request to see my problem...
No update later.

When i contacted today they created one more request today to check the issue.

They are not understanding the customers problems... I am not in india and without currency card how a person can survive.

Old request no: 34209282
New request no: 34240621

My contact no in spain: +[protected]

Thanks to check and help me to solve this issue.

I am getting repeated calls on loan repayment from axis bank from hyderabad collection department[protected] on my mobile no. [protected] asking for ravi kumar g. Daily i am getting 2 to 3 calls and remainder messages. I don't have any relation to this man. This is really very much irritating and major inconvinience. Every time i tell to customer care executive, this is wrong number and not belongs to ravi kumar g, the customer care executives say "sorry sir, we will update in our system and you will not get calls tomorrow".

But again the next day morning the same call comes from hyderabad collection center. I have spoken to many customer care executives, namely mr. Sachin, ms. Pooja etc,. To update their records. But still i am receiving the same calls everyday. This is happening from the past 1 month.

This is very irritating and annoying. If some one gives someone else's no. As his number, you guys blindly note it down and start troubling?
Why there is not a proper mobile no. Verification system in your bank?

I request somebody from axis bank to resolve this issue immediately.

With regards,
Arun kumar a
Ph: [protected]

Dear team

Hi i am having salary account with your bank and have applied for an reimbusment account opening in axis bank last 25 days ago, to mr devesh (Mobile no [protected]) he is not answering my call and not giving any proper responce and still i didn't get any activation message from your side though i submitted all my documents for proof. Please refer the details and reply as soon as possible. Because i am near to get my reimbusment in this account that's why i need fast resolving regarding this issue. Please ensure that whether my account has been activated or not.

My account details: [protected]
Name: saurabh tripathi
Mobile no [protected]

Regad
Saurabh tripathi
Bsm
Dhfl
Lucknow
[protected]

My money for internet recharge has transcated but it was declined and the amiunt id also bot refunded. So i request to get back my money in my account. The employer of siti broadbrand also told me to take money from the bank by having a word with the executor so i request as soon as possible make my transaction return to my account. Also i m having many problems in using my account so i might shut this account and open in other bank...

I received my axis bank credit card and i was promised to receive 25% cashback on movie tickets through my credit card and the same was mentioned in the welcome kit also and no other steps were mentioned to be followed while booking the tickets. So, now i have been booking my tickets from past 2-3 times i have not received any cashback and when i called customer care i was told that i have to book from different merchants etc etc and i was told things which no normal person with basic computer knowledge would understand and when i asked them that these things were never told before the booking then they bluntly say that we cannot help you. Very good scheme of fooling people and then they also fool you by saying that we have taken your complain which will be resolved in 48 hours and then do nothing about it and dont even bother to send a message informing that the complain cannot be resolved. It is us who have to run after them and keep calling them again and again which is also chargeable for us. Do not apply for axis bank credit cards because they charge yearly fees and give no benifits

Hi i have applied for an account opening in axis bank last week, but still i didn't get any activation message from your side though i submitted all my documents for proof. And recently i got message from axis bank that says your documents have been received by us and gave an application id [protected]. Please refer the details and reply as soon as possible. Because i am near to get my salary in this account that's why i need fast resolving regarding this issue. Please ensure that whether my account has been activated or not.
My account details:
Name: haribau. R
Ac no:[protected]
Cus i'd:[protected]

I am imran khan from rajasthan i am a student in ukraine.in july august i was in india till 10 september. I have account in axis bank sujanghar. There i was apply multiple currency card they told me "we will active your tomorrow but still they didn't active. And now i haven't any another card and i haven't money for eating and i have to pay my hostel fees without card what i do

My company opened my salary account on 15.07.2017 in axis bank hyderabad branch with company address. I left that company in 3-4 months. After that i am not operating this account. Now my account balance is rs. (-727.20). Present i am in gwalior, madhya pradesh. I want to close this account. How they charge this salary account for not maintaining minimum balance. Please resolve this issue immediately.

I'm dr. Nazeer. Having axis account in thirukkurungudi branch, tamilnadu. My acc no. [protected]. I'm holding a credit card ending with 0259. The staff named shanker working there having his contact number [protected] is not at all replying responsibly for a simple question that can i use my credit card in canada that i planned in my near future. Not even picking up the call when i call him several times for several days. Such a irresponsible fellow you are having as your employer.

Though the transaction got cancelled, an amount of rs. 435.30 got deducted from my account while paying the bill at more supermarket using my debit card. When i sent email to customer. [protected]@axis bank.com i got an email from [protected]@axisbank mail stating that this is not my registered email id. But in the internet banking profile i have changed to this email id long back and is reflecting the same now also.

I sumitradevi agarwal having customer id no.11269247 and saving acount no.[protected] deposited share certificates of starlite components, jayaswals neco, libord finance and key corp. On 24th july 2017 in your chandrapur branch for dematerialization. Not yet dematrialized and no response from your branch even after reminded them so many times. I have got the acknowledgement also of 24th july

On 8-9-2017 at 9:30am i used an hdfc atm (Chilbila-distt:pratapgarh-uttar pradesh) to withdraw rs10000/-from axis bank account : [protected] of branch noida (Sector-1) uttar pradesh, but unfortunately that amount has been deducted from my saving bank account but money not withdrawn from same atm. Even i informed to customer care also but no action taken till date.
Please arrange and do the needful from your end at the earliest