Axis Bank Complaints & Reviews

I have my salary account with axis bank gurgaon (Gurudronacharya branch). I applied for credit card through axis bank branch, but the application got declined on 23rd august, due to lack of new salary slip after salary appraisal.

26th august i got a call from axis bank chandigarh branch stating that i can apply for credit card. I did inform the executive about the decline of last application, but he said that's not a problem and i can still apply and i will get the card within 12 - 14 working days. 28th august executive came and took my documents (Copy of aadhar card, pan card, photograph and signed form). Since then i have got 3 verification calls verifying same informations again and again - "what is my mother's name" & "what is my delhi address & is it a rental place or my own house". I have verified these questions 3 time is with 3 different executives with no information about my credit card application.

Today after almost 14 days, when i tried following up with axis bank customer care credit card department about my application, i am getting an information that they have no idea about my new application and then informed me that after declining of one card i cannot re-apply for next 6 months. Why was i not informed about this earlier? 2nd time i did not approach axis bank for credit card, the bank approached me and i told them the whole scenario of my 1st declined application.

This is so damn ridiculous. I cannot re-apply for 6 months, but i get calls from bank to apply and then i keep getting verification calls.

Such a nonsence service.

I am trying to reach customer care executives regarding account issue. I took number from axis bank contact us. It is mumbai, they gave my account branch number and customer care number. Shankara nagar, bangalore.
Main customer care contact number also busy.

These types of problem will arise to customers. We are not suppose to open a accounts from axis bank and can't run much days as you expects

Sir,
My name Margi Rajput having account no [protected] in AXIS BANK, NADIADon[protected] I was Gandhinagar ATM machine at 10:29am .I tried to withdraw Rs. 5000.00 but machine shows " your transaction is in process" for some time and after that shows " Time Out".I repeat same but shows on screen same.
After some time I took mini statement it is shown in statement that Rs. 5000.00 has been withdrawaled from my account. Mob msg also.
Today on 15-09-09 I checked my account and Rs.5000.00 could not been credited to my account so far.

SIR, Please halp me.

MARGI.RAJPUT

Dear Sir
It is being intimated that on dated 09/06/2017 I have transferred Rs. 4100.00 from my SBI account NO. [protected] in to my Axis bank Account No. [protected] through BHIM app(.) But erroneously my Axis bank account No. typed as [protected] and the amount of Rs. 4100.00 has been credited in this account accordingly(.) The Transaction ID is[protected]. I have contacted Mokama Branch(My branch) of Axis bank and SBI branch(Raghurajgarh) regarding refund of aforesaid amount, but even a time period of more than 3 months no action has been taken so far. Request take immediate action to refund above amount so that my faith in banking system may be restored.

I am using axis credit card buzz and gotted offer from your side within 45 day 3 transactions after then we are avial the flip kart voucher 1000/- but you are totally fak committed still now i am not avil when i complain they totally me my technique issue your request will accept but you are only west my time

My request no[protected] date -11/09/217
This is my 5th request no but you are fak committeement you didn't satfiyed customer at least don't give fak commitment

Credit card no -[protected]

1. I went to axis bank (Taliparamba, kannur, kerala) last 28th of august 2017, and ask them swift transfer my fee amount to my bank of china account for the payment of my university fee, i asked them to send it on same day, but unfortunately they delayed and sent it on 8th september 2017, this is my first complaint

2. Your bank transferred the amount at the rate 66.3450 rs / dollar. But actual rate on that day was 63.9 rs/ dollar, sadly i had to face a loss of approximately 236 dollar.

I informed my taliparamba, kannur kerala branch. But their response is very poor, many the students in my university have axis bank account, many of them have faced same problem and their are frustrated.

Kindly request you to find a solution to this problem at the earliest.

Danish abdulla
Guangxi medical university

I withdraw 8000 from axis bank atm in dehradun. Got 4 two thousand rupees notes. Among 1 note is tored and a tape was used to stick it. What the # is this. Nobody is accepting that note and how can you keep like those note in you machines. Shame on your companies quality. What the # do i need to do with this. Register a complaint against your court or throw it in garbage

Sub: credit card due for payment – nil – reg.,
Ref: credit card no.[protected] – limit of rs.55000/- sanctioned on 18.10.2014

With reference to the above said card received and use the limit on certain occasion and also the payment was done properly. Now there is no payment due from my side and also met your officials in coimbatore and request them to cancel my credit limit. After repeated request from my side they did not cancel my card and also requesting the annual fee demand vide statement generation date 20.10.2016 for rs.575/-. This amount was not paid by me because of i already informed your bank at coimbatore for cancel my credit card limit.

Now, your credit card collection team was torturing to settle the payment of rs.8271.10 is from my side. Why i am paying this much of amount after requesting the cancellation of my credit card. Often i got message and mobile call for making the payment of the above mentioned due. Due to the repeated calls from your credit team i was suffered a lot of my daily work and also health.

Hence, i request you to kindly receive and resolve this issue shortly.

Thanking you,

Yours faithfully,

(Shri ganesh c)

I want to close my account in axis bank i opened salary account in axis bank when i want to take loan from axis bank they told me to convert my account to basic account so i converted my account but they didnt issue loan now they are charging every month 500 for bank charges i fed up of paying the charges for more than 6 month i tried to convert back to salary account the axis bank offers are so rude they are not helping me to solve the problem with the bank worst customer service i want to close my account from axis bank worst worst worst bank service

I had purchased a mobile from flipkart that cost rs 12999. It was clearly showing me 0 % interest. Emi 1089 per month.
But every month in statement the started charging interest. I complained about it many times. But customer care and their email team did not replied to my issues.
I paid first 3 emi. I warned them please resolve my issue or i will not pay emi. But they did not took my emails and calls seriously. And they told me that they can not do anything noe. This product was having 0% interest bring that proof. By that time this scheme was removed from flipkart.
When i did not pay emi, they called me after 6 months and asking me to pay another rs 15000 after paying rs 3500. They added everything late payment and interest.
I applied for credit card after thier team was continously requesting. Now after selling thier card they forget everything. And try to fool customers.

After 6 months they asked me to pay settlement amount rs 6100. That also i paid. But after so many fights they have still not given me noc for this issue. I told many times that i am ready to pay the amount left after deducting rs6100 and 3 installments from actual amount rs 12999.
To which nodal officer from axis back was ready but after that no body called me regarding that.
I request you to please get me noc for this issue from axis bank. They have spoiled my cibil score.

Hello... I am lal singh jhala and customer of your bank and had a request for a credit card around 1 and half year ago and that card which is i never received till date
When i went to your branch they told that it has been delivered to your address and for the same your bank has charge from my account which is 572/-
So i have given a written complaint to branch which is not be solved till date.
Now when i again apply for a new credit card then they are saying that you are already using our credit card.
So is anyone can help me out and can solve this issue from your end...

Good day,
I hold a defence saving account (A/c - [protected]) with axis bank since 2007, during that time i was successfully using net banking, but now i have change my home branch from new delhi to nagpur last month and given application for change of registered mobile number as well. Although i receive all the transaction messages in my new number, but when i am trying to change my net banking password, the bank is sending an otp number to my phone number, but i am not getting the otp under any circumstances. Now due to this i am unable to use net banking for money transaction in mutual funds.
Now i have an active axis mobile app, please tell me whether i can reopen my net banking with the help of this andriod application. Please advice asap..

Please explain

What the hell is this.

Hello! Your a/c no * has been debited by rs 150 on[protected]. The a/c balance is rs 78270.05. Info: upi/p2a/[protected]/

Hello! Your a/c no * has been debited by rs.75 on[protected]. The a/c balance is rs 70509.38. Info: tip/scg. Visa. Pos. Dt 090917/

And if the reason has i used it on a petrol pump or something like that then just tell me should we stop using our debit card???

I am nominee on my mother's savings account. It has been 14 months since the death claim is being scuttled by bank officials. Different answers are given each time to delay the process and waste time.
I sent them all needed documents including indemnity letter on rs500 stamp paper. But, now they are asking me to do all paperwork again. I made it clear to them that i am not paying bribe to anyone if that's what the purpose of delaying and harassing nominee is. This 14 months of struggle to get your own family's money is terrible. How can people trusts a bank like this. What needs to do be done to stop this nominee harassment.

I created a salary account through our company
And they deducted my money from my account unknowingly
The custome care department not picking up the phone for the past 2 days... Especially the no[protected]... I tried this no from 11.30 am till 1.30 pm today... No one is picking up the phone, but most of the times it's busy too... I don't which is misusing the bank no... All nos ringing but all not picking up.. The nos i tried are[protected],[protected].. All in vain...
Please take a strong action against this

I recharged my delhi metro rail smart card for rs 1000. Thereafter my axis bank account has been debited without my permission on two occasions i. E on[protected] by rs 0.5 and on rs 2.50 on[protected] vide axis bank sms (Am-axis bank : info :tips/scg/pos/delhi metro rail c/dt.08-se.) these deductions are not warranted. If it continues, it will cause great loss to me....

Sir,
Axis bank people approached my son's (A student - [protected], karandesai. [protected]@yahoo.com) company pwc h'bad. He opened his salary a/c with axis bank branch - mg road and all formalities with documentation were completed on 25th of aug.2017. His salary (Stipend) deposited into his a/c, but, still a/c is not activated. An officer who is acting for activation is mr. Jyoti tripathi (Mob # [protected]) has been promising for very next day and no result. Over above that he has mysteriously stopped attending phone call of my son. Today till 13th of sept. Account is not activated. Axis bank mg road branch asusual never attend their landline phone calls, my son is at pwc hyderabad branch and i'm at baroda. It really is a misfortune to come across a bank like this. If anyone to help?
-anil desai (+[protected], anil. H. [protected]@gmail.com

Dear axis bank,

I already mailed at [protected]@axisbank.com several times but not received proper answer.

I applied for neo credit card on 21.09.2017 but my application declined.
I only want to know the decline reason and
I want my kyc documents back. Also i am forwarding my card application number[protected] & decline no[protected] for your necessary action.

Regards,
Subarna mandal
[protected]

I, anand waman damle, hold a zero balance savings account in axis bank branch of hospet, karnataka - 583201.

From july 2017 to till date (13/09/2017) there are auto debits from my above said account, which are not done by me (Not from my online transactions site or not auto debit option selected in my account).

Auto debits details are as follows:
1. 18th july 2017:
Ecom pur/gescom/mumbai/150217/14:39
Debit amount: 1303.11

2. 18th aug 2017:
Account no. Anand waman damle ([protected])
Amountrs1, 303.11
Transaction typecr
Transaction date18 aug '17
Transaction description: temp cr/15.02.17/gulbarga electricity s e 510 crys

3. 8th sept. 2017:
Account no. Anand waman damle ([protected])
Amountrs1, 303.11
Transaction type:dr
Transaction date08 sep '17
Transaction description: temp cr rev/15.02.17/gulbarga electricity s e 510

I am not able to understand that what kind of debits these are, and how come gulbarga electricity company can debit from anyone's account without their consent, where in this case, i have not selected any auto debit opation in my account, even if it was there, the amount should have matched with my current month electricity bill amount (Rs. 736 - aug.2017) which is not.

There is a serious system flaw either with axis bank operations or gulbarga electricity associated bank operations.

I need my money back & need a full scale detailed analysis report for the occurance & corrective steps to stop this from happening.
As if this continues, the amount debited may go up higher, resulting direct user facing the heat.

If at all the bank authorities are not capable of solving this issue which may convert into a threat for the bank or the user directly, they should quit and do something of their level.

Hope this message goes to the axis bank top higher authorities, may be they will be able to sort this mess out.

Regards,
Irirated customer

For home loan closure, we required closure report, for that we have to wait for 5 working days, after that
We pay our home loan, but bank is required 9 working days to clear loan and 15 working days to return our documents.
Almost 1 month to clear home loan.
Up to closure report we have to pay interest.
And after full payment, bank will not response to us.. They only say that "plz wait sir, process will be completed up to given time period". If our money reach to bank then why bank delay process???