Axis Bank Complaints & Reviews

Address: Paschim Medinipur, West Bengal, 721301

My name is sushant parida. I am from kharagpur west bengal. I am applying for sbezy account for axis abybp programme i on 11.9.2017. Till now my account is not activated. And i have to submit the account details by 16.9.2017. Many time i went to the branch but they didnt taken the circular notice of axis abybp programme. Seriously.. And they said me its take 5-6 days more to activate the the account.
So kindly resolve my problem as soon as possible.

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Address: Mumbai City, Maharashtra, 400055

Axis bank is a fraud bank as it is derived from a fraud entity o[censored]ti, i have always had issues with axis bank since 2011 when i first started saving accounts with this bank its actually a cheater bank, back office staff are more illiterate than the branch manager and cluster manager the nodal officer do time pass during office hours and do not provide proper service, there is no proper customer service of this bank the customer services number is disconnected. Rbi has applied a penalty of rs.5001 crores on mutual fund schemes.

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Address: Gurgaon, Haryana, 122002

I have my salary account with axis bank gurgaon (Gurudronacharya branch). I applied for credit card through axis bank branch, but the application got declined on 23rd august, due to lack of new salary slip after salary appraisal.

26th august i got a call from axis bank chandigarh branch stating that i can apply for credit card. I did inform the executive about the decline of last application, but he said that's not a problem and i can still apply and i will get the card within 12 - 14 working days. 28th august executive came and took my documents (Copy of aadhar card, pan card, photograph and signed form). Since then i have got 3 verification calls verifying same informations again and again - "what is my mother's name" & "what is my delhi address & is it a rental place or my own house". I have verified these questions 3 time is with 3 different executives with no information about my credit card application.

Today after almost 14 days, when i tried following up with axis bank customer care credit card department about my application, i am getting an information that they have no idea about my new application and then informed me that after declining of one card i cannot re-apply for next 6 months. Why was i not informed about this earlier? 2nd time i did not approach axis bank for credit card, the bank approached me and i told them the whole scenario of my 1st declined application.

This is so damn ridiculous. I cannot re-apply for 6 months, but i get calls from bank to apply and then i keep getting verification calls.

Such a nonsence service.

Axis Bank customer support has been notified about the posted complaint.

Sep 15, 2017

Updated by ritu Banerjee I have my salary account with Axis bank Gurgaon (Gurudronacharya Branch). i applied for Credit Card through axis bank branch, but the application got declined on 23rd August, due to lack of new salary slip after salary appraisal.

26th August i got a call from Axis Bank Chandigarh branch stating that i can apply for Credit card. I did inform the executive about the decline of last application, but he said that's not a problem and i can still apply and i will get the card within 12 - 14 working days. 28th August executive came and took my documents (Copy of AADHAR CARD, PAN CARD, Photograph and signed form). Since then i have got 3 verification calls verifying same informations again and again - " What is my Mother's Name" & " What is my Delhi address & is it a rental place or my own house". I have verified these questions 3 time is with 3 different executives with no information about my Credit Card application.

Today after almost 14 days, when i tried following up with Axis bank customer care credit card department about my application, i am getting an information that they have no idea about my new application and then informed me that after declining of one card i cannot re-apply for next 6 months. Why was i not informed about this earlier? 2nd time i did not approach Axis bank for credit card, the bank approached me and i told them the whole scenario of my 1st declined application.

This is so damn ridiculous. i cannot re-apply for 6 months, but i get calls from bank to apply and then i keep getting verification calls.

Such a nonsence service.

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Address: 560092

I am trying to reach customer care executives regarding account issue. I took number from axis bank contact us. It is mumbai, they gave my account branch number and customer care number. Shankara nagar, bangalore.
Main customer care contact number also busy.

These types of problem will arise to customers. We are not suppose to open a accounts from axis bank and can't run much days as you expects

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Website: [email protected]

Sir,
My name Margi Rajput having account no [protected] in AXIS BANK, NADIADon[protected] I was Gandhinagar ATM machine at 10:29am .I tried to withdraw Rs. 5000.00 but machine shows " your transaction is in process" for some time and after that shows " Time Out".I repeat same but shows on screen same.
After some time I took mini statement it is shown in statement that Rs. 5000.00 has been withdrawaled from my account. Mob msg also.
Today on 15-09-09 I checked my account and Rs.5000.00 could not been credited to my account so far.

SIR, Please halp me.

MARGI.RAJPUT

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A

anurag polusani

from Warangal, Telangana

Sep 15, 2017

Hi, my name is Anurag. My axis bank salary account is not activated since last month my salary is on hold my account number is [protected] please do consider my complaint seriously.

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Address: Patna, Bihar, 803302

Dear Sir
It is being intimated that on dated 09/06/2017 I have transferred Rs. 4100.00 from my SBI account NO. [protected] in to my Axis bank Account No. [protected] through BHIM app(.) But erroneously my Axis bank account No. typed as [protected] and the amount of Rs. 4100.00 has been credited in this account accordingly(.) The Transaction ID is[protected]. I have contacted Mokama Branch(My branch) of Axis bank and SBI branch(Raghurajgarh) regarding refund of aforesaid amount, but even a time period of more than 3 months no action has been taken so far. Request take immediate action to refund above amount so that my faith in banking system may be restored.

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Sep 09, 2017

Sonia Khan's response I want to change my mobile number this number is blocked by telecompney and i have losted this number i am very troubling to get any about information to my account too axis bank so please change my number

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karthipriya18

from Tirur, Kerala

Sep 15, 2017

I have remitted Rs. 10000 through NEFT from Axis Bank Ltd to indian bank but not credit...

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S

Sonia Khan

from Raipur, Chhattisgarh

Sep 15, 2017

I want to change registerd mobile number ..This number is blocked by tele cmpney and i have losted this number i am ver truobling to get any about information to my account too axis bank so please change my number

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Address: New Delhi, Delhi

I am using axis credit card buzz and gotted offer from your side within 45 day 3 transactions after then we are avial the flip kart voucher 1000/- but you are totally fak committed still now i am not avil when i complain they totally me my technique issue your request will accept but you are only west my time

My request no[protected] date -11/09/217
This is my 5th request no but you are fak committeement you didn't satfiyed customer at least don't give fak commitment

Credit card no -[protected]

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Address: Kannur, Kerala

1. I went to axis bank (Taliparamba, kannur, kerala) last 28th of august 2017, and ask them swift transfer my fee amount to my bank of china account for the payment of my university fee, i asked them to send it on same day, but unfortunately they delayed and sent it on 8th september 2017, this is my first complaint

2. Your bank transferred the amount at the rate 66.3450 rs / dollar. But actual rate on that day was 63.9 rs/ dollar, sadly i had to face a loss of approximately 236 dollar.

I informed my taliparamba, kannur kerala branch. But their response is very poor, many the students in my university have axis bank account, many of them have faced same problem and their are frustrated.

Kindly request you to find a solution to this problem at the earliest.

Danish abdulla
Guangxi medical university

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I withdraw 8000 from axis bank atm in dehradun. Got 4 two thousand rupees notes. Among 1 note is tored and a tape was used to stick it. What the # is this. Nobody is accepting that note and how can you keep like those note in you machines. Shame on your companies quality. What the # do i need to do with this. Register a complaint against your court or throw it in garbage

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Address: Coimbatore, Tamil Nadu

Sub: credit card due for payment – nil – reg.,
Ref: credit card no.[protected] – limit of rs.55000/- sanctioned on 18.10.2014

With reference to the above said card received and use the limit on certain occasion and also the payment was done properly. Now there is no payment due from my side and also met your officials in coimbatore and request them to cancel my credit limit. After repeated request from my side they did not cancel my card and also requesting the annual fee demand vide statement generation date 20.10.2016 for rs.575/-. This amount was not paid by me because of i already informed your bank at coimbatore for cancel my credit card limit.

Now, your credit card collection team was torturing to settle the payment of rs.8271.10 is from my side. Why i am paying this much of amount after requesting the cancellation of my credit card. Often i got message and mobile call for making the payment of the above mentioned due. Due to the repeated calls from your credit team i was suffered a lot of my daily work and also health.

Hence, i request you to kindly receive and resolve this issue shortly.

Thanking you,

Yours faithfully,

(Shri ganesh c)

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Address: Chennai, Tamil Nadu, 600100

I want to close my account in axis bank i opened salary account in axis bank when i want to take loan from axis bank they told me to convert my account to basic account so i converted my account but they didnt issue loan now they are charging every month 500 for bank charges i fed up of paying the charges for more than 6 month i tried to convert back to salary account the axis bank offers are so rude they are not helping me to solve the problem with the bank worst customer service i want to close my account from axis bank worst worst worst bank service

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Address: Mumbai City, Maharashtra, 400025

Website: www.axisbank.com/retail/cards/credit-card

I had purchased a mobile from flipkart that cost rs 12999. It was clearly showing me 0 % interest. Emi 1089 per month.
But every month in statement the started charging interest. I complained about it many times. But customer care and their email team did not replied to my issues.
I paid first 3 emi. I warned them please resolve my issue or i will not pay emi. But they did not took my emails and calls seriously. And they told me that they can not do anything noe. This product was having 0% interest bring that proof. By that time this scheme was removed from flipkart.
When i did not pay emi, they called me after 6 months and asking me to pay another rs 15000 after paying rs 3500. They added everything late payment and interest.
I applied for credit card after thier team was continously requesting. Now after selling thier card they forget everything. And try to fool customers.

After 6 months they asked me to pay settlement amount rs 6100. That also i paid. But after so many fights they have still not given me noc for this issue. I told many times that i am ready to pay the amount left after deducting rs6100 and 3 installments from actual amount rs 12999.
To which nodal officer from axis back was ready but after that no body called me regarding that.
I request you to please get me noc for this issue from axis bank. They have spoiled my cibil score.

Axis Bank customer support has been notified about the posted complaint.

Sep 14, 2017

Updated by GulshanT Re:Re: Fwd: Acknowledgement Mail - 9585063
Inbox
x

nodal.[protected]@axisbank.com
6/11/15

to me
Dear Sir,

This is in line to your email and our telephonic discussion this evening.

We understand that you have paid an amount of Rs.6100 towards the settlement of the card account initially however, you do not wish to settle as the same would affect your credit score.

During our discussion you has agreed to clear the principal outstanding of the card along with the interest of the EMI from November 2014 to April 2015 as this interest was appropriately levied as per the EMI converted.

Also, we could accordingly put forth to reverse the other financial charges levied on account of late payment fee and the debit interest subject to further approval.

We seek a line of confirmation from your end to enable us to assist you accordingly.

Assuring you of our best services at all times.

Warm Regards,

Chetan Dalvi
Nodal Officer Team
Axis Bank Limited, NPC1,
5th Floor, ‘Gigaplex’, Plot No .I.T 5, MIDC, Airoli Knowledge Park, Airoli, Navi Mumbai – 400708
Desk Phone:[protected]

Sep 14, 2017

Updated by GulshanT I received mail from Mr Chetan Dalvi from Nodal officer team. He was read to reverse the financial charges and late payment charges. but after that no body contacted me for the same

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Address: 313001

Hello... I am lal singh jhala and customer of your bank and had a request for a credit card around 1 and half year ago and that card which is i never received till date
When i went to your branch they told that it has been delivered to your address and for the same your bank has charge from my account which is 572/-
So i have given a written complaint to branch which is not be solved till date.
Now when i again apply for a new credit card then they are saying that you are already using our credit card.
So is anyone can help me out and can solve this issue from your end...

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Sep 13, 2017

Updated by lalsingh jhala my contact no [protected]

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Good day,
I hold a defence saving account (A/c - [protected]) with axis bank since 2007, during that time i was successfully using net banking, but now i have change my home branch from new delhi to nagpur last month and given application for change of registered mobile number as well. Although i receive all the transaction messages in my new number, but when i am trying to change my net banking password, the bank is sending an otp number to my phone number, but i am not getting the otp under any circumstances. Now due to this i am unable to use net banking for money transaction in mutual funds.
Now i have an active axis mobile app, please tell me whether i can reopen my net banking with the help of this andriod application. Please advice asap..

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Please explain

What the hell is this.

Hello! Your a/c no * has been debited by rs 150 on[protected]. The a/c balance is rs 78270.05. Info: upi/p2a/[protected]/

Hello! Your a/c no * has been debited by rs.75 on[protected]. The a/c balance is rs 70509.38. Info: tip/scg. Visa. Pos. Dt 090917/

And if the reason has i used it on a petrol pump or something like that then just tell me should we stop using our debit card???

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Address: 33331

I am nominee on my mother's savings account. It has been 14 months since the death claim is being scuttled by bank officials. Different answers are given each time to delay the process and waste time.
I sent them all needed documents including indemnity letter on rs500 stamp paper. But, now they are asking me to do all paperwork again. I made it clear to them that i am not paying bribe to anyone if that's what the purpose of delaying and harassing nominee is. This 14 months of struggle to get your own family's money is terrible. How can people trusts a bank like this. What needs to do be done to stop this nominee harassment.

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Aug 08, 2017

Updated by Askem I am having significant problems with axis bank dp about transmission of my deceased mother's demat a/c where i am registered nominee. After months of run around giving different answers, my lawyer had to send a legal notice.
Bank admitted in legal notice response that i am in fact the nominee and that there is no court order or injunction restraining the bank to transmit this dmat a/c to my demat a/c. All paperwork and formalities were accomplished by last month. Last week, they informed me for the first time that i need to pay rs560.63. I went ahead and paid the money. Email was received that they have received the money and the transmission is in progress.
Today, another mail comes to me saying that they received the amount but i will have to do all paperwork again. I can't believe that after making me do paperwork for months, they want me to repeat the paperwork process again to delay for another many months. Rbi circular says that dmat a/c should be transmitted in 15 days and nominee should not be harassed.
I have sent e mails regarding this to senior axis bank officials. No response has been received as of today.

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Address: Mumbai City, Maharashtra, 400016

I created a salary account through our company
And they deducted my money from my account unknowingly
The custome care department not picking up the phone for the past 2 days... Especially the no[protected]... I tried this no from 11.30 am till 1.30 pm today... No one is picking up the phone, but most of the times it's busy too... I don't which is misusing the bank no... All nos ringing but all not picking up.. The nos i tried are[protected],[protected].. All in vain...
Please take a strong action against this

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Address: New Delhi, Delhi

I recharged my delhi metro rail smart card for rs 1000. Thereafter my axis bank account has been debited without my permission on two occasions i. E on[protected] by rs 0.5 and on rs 2.50 on[protected] vide axis bank sms (Am-axis bank : info :tips/scg/pos/delhi metro rail c/dt.08-se.) these deductions are not warranted. If it continues, it will cause great loss to me....

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Address: 560001

Sir,
Axis bank people approached my son's (A student - [protected], karandesai. [protected]@yahoo.com) company pwc h'bad. He opened his salary a/c with axis bank branch - mg road and all formalities with documentation were completed on 25th of aug.2017. His salary (Stipend) deposited into his a/c, but, still a/c is not activated. An officer who is acting for activation is mr. Jyoti tripathi (Mob # [protected]) has been promising for very next day and no result. Over above that he has mysteriously stopped attending phone call of my son. Today till 13th of sept. Account is not activated. Axis bank mg road branch asusual never attend their landline phone calls, my son is at pwc hyderabad branch and i'm at baroda. It really is a misfortune to come across a bank like this. If anyone to help?
-anil desai (+[protected], anil. H. [protected]@gmail.com

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Dear axis bank,

I already mailed at [protected]@axisbank.com several times but not received proper answer.

I applied for neo credit card on 21.09.2017 but my application declined.
I only want to know the decline reason and
I want my kyc documents back. Also i am forwarding my card application number[protected] & decline no[protected] for your necessary action.

Regards,
Subarna mandal
[protected]

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Ramesh Prasad saw

from Delhi, Delhi

Sep 13, 2017

I'm Ramesh Prasad. I want to apply for a dda housing scheme 2017, with Axis bank Delhi.
I trying more time about it to Axis bank customer care but they are helpless. Please help me.
I have not time to apply because DDA SCEEM S coming soon last day.
It is very urgent.
Thanks
Ramesh Prasad
New Delhi
08/09/17

Axis Bank Complaints & Reviews

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Axis Bank reviews & complaints page 421

delay of activation of account

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dual charges on same debit card within 6 months on a saving account

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application for credit card

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calls not accepting

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withdrawal problem

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credit of money transfer in wrong account

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regarding not getting flipkart voucher

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dispute on inr dollar rate and delay in swift transfer

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torn 2000 rs note from atm

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credit card payment

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consolidated charges worst service

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credit card emi issue

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3rd class credit card service

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unable to open new internet banking

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2 time money debited without reason

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nominee harassment about death claim

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money deducted by my account unknowingly by the bank

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wrong debit without permission through tips/scg/pos/delhi metro rail c/dt.08-se

salary a/c not activate for last 20 days

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non received of credit card

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