Axis Bank Complaints & Reviews

Dear sir /madam,
I am communicating with axis bank credit card department since 22nd june 2017 for credit card fraud case on [protected]@axisbank.com, customer. [protected]@axisbank.com, [protected]@axisbank.com. Also i have regularly contact your department on [protected] to get updates of this case. Since i have communicated first through mail i kept calling and asking is anything needed from my side. And they keep saying the department will contact you i don't have to do anything. They received everything from my side. You can also check your tephonic records for this. And today when i called up to ask the status your people are saying they didn't receive anything and the case is closed and reason mentioned over there is non receipt of documents from my side...!!
I have also made an application to pune police they are also trying to contact you. They send your department so many mails but you guys are not even responding to their mail as well. If you are opting for emailing service then please give the efficient service. I haven't received one single mail for demanding documents. Your official send me blank dispute form on 21st june 2017 on my request. Can't your staff send me one single mail before closing this case. Before closing my case your department haven't even bothered to check my mails and at least giving me an opportunity of being heard on top of it shamelessly your department is mentioning that i haven't submitted you the documents..!!! If you can send me the credit card bill then can't you send me the status of my case by mail. I have completed each and every formality from my side.

P. S : whatever i am saying about the status of my case, i collect this information after contacting your department. Neither i received any mail nor i received any letter which can give me the current status of my complaint.

Kindly do the needful. Expecting a positive reply from your side at earliest.

Hello, sir/madam i m jaimin panchal from ahmedabad, i took home loan in august 2015, but due to higher interest rate i want to bt my loan, so 29/7/17 i requested for lod n they told me i get my lod in working 15 days, today is 12 th sep (32 working days) and still i don't get my lod, so track my if and visited the blue dart branch and they told me that your employee didn't give my proper address, and my file is still pending for your careless behaviour. I need my lod before tursday otherwise i will complain to higher order, and now i will not wait long so much, just bcoz of greed nature to debate more installments you still don't give my lod.

The trailing emails are forwarded for your information those are self-explanatory. Your malad bank officials have failed to open my salary account since past 34 days, which will be history in world record.
Kindly take suitable actions against your bank officials as they have failed to discharge their duties and also kept mum on the subject with any communication.

From: vipin [censored]ala singh [mailto:vipin. [protected]@axisbank.com]
Sent: wednesday, september 06, 2017 2:37 pm
To: santosh bhorade
Cc: 'arati'; rohit rai; arif s raza
Subject: re: opening of salary account in axis bank

Dear sir,
I am looking into this matter on priority basis, and account will be opened in 5-6 working days.

Thanks and regards,
Vipin singh|
Axis bank ltd - mumbai|
M: (+91) [protected]|
E-mail: |vipin. [protected]@axisbank.com|
Website: |www.axisbank.com|


_
From: santosh bhorade
Sent: wednesday, september 6, 2017 1:47 pm
To: vipin [censored]ala singh
Cc: 'arati'
Subject: opening of salary account in axis bank

Dear vipin singh,

As discussed on today in our vedang office, would like to put following on record :-
A) your staff rohit rai (Cell no. [protected]) has collected photocopies of my pan card, aadhar card and axis bank account form duly filled by me on 11th aug 2017 for opening of salary account on behalf of our company.
B) i have also informed him that earlier i was having salary account of previous employer in axis bank, prabhadevi branch. Then he told that he will try to find out customer id & ac no. & get the account opended.
C) since then he did not reverted me about opening of account & neither for any query almost for 25 days.
D) yesterday i got to know from my company that my account is still not opened in axis bank.
E) today same was discussed with you, as it has been noticed wastage of time of our company’s officials following up for account opening with axis bank.
F) rohit rai has failed to open my bank account in the span of 25 days, which has created trouble for me and our hr staff for depositing my salary in bank.
G) recommended to terminate services of rohit rai from the axis bank and requested to help me opening my account immediately.
H) i called you on your cell no. [protected] but no revert from your end.
I) my previous ac no. With axis bank was [protected].

Awaiting for your revert.

Best wishes
Santosh bhorade
Head admin & ohs
+91- [protected]

I am getting daily calls from credit card department i owe some outstanding payment for this i get call despite of giving date and commitment to them of the payment they keep on calling every hour.

On saturday i received 23 calls from different number on monday i received 10 calls from different location. Today i received 5 call till now -

Today the axis executive from pune used abusing words and treated customer as beggars. Female executive said "dont you feel ashamed before using credit card, you are beggar". They spoke as they have did favor on customer by giving credit. - this is total mental harassment of a user.

The number from which i got abused is - [protected]

Other numbers i keep on getting calls are - these numbers are only since saturday
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

People do not have etiquette's

I am loyal customer of credit card for more than 7 years and this is the way axis bank treat customers.

Apart from this i am maintaining 3 accounts - 2 current & 1 saving with credit score above 750+ this is how customer centric approach you people keep towards the customers.

As a user we are paying each 3.5% interest + other charges + govt taxes - still axis bank is mentally harassing the people.

Dear sir,
I am tara sankar ganguly, my complaint no. Is 33905493 & my account no. Is [protected]. My account is debited with rs. 3158 on 04.09.2017 without my knowledge. So i blocked my debit card. So please take necessary action. My registered mobile no is [protected] & my
Registered email id is [protected]@yahoo.in

Regards
T. S. Ganguly

Hello sir,
In the june month i have bill with bank 83378.18. I cancel my flight ticket then i have reversal of 46986. I call custmor care and ask them that ammount credited after bill generate so how i pay 83378-18 or balance ammount 36, 392.18. The custmor care staff said no issue you can pay 36392.18 no need to worry. So i pay 36392.18 but in next bill they put me overlimit charges 590 with gst and payment bounce charges 354 with gst. After that i call custmor care again and they said your bill is 83378.18 thats why you got charged that ammount 46986 willcredited in next statement. Now bank dowant return my charges so what is my mistake the bank custmor care staff provide wrong info to me so i want my charges back and wnt to let know the consumer court so that other custmor dont face same problme

I have provided all the information and provided all the documents required for axis bank credit card.
But my application has been declined with reference no: 9263497 and with no further communication.
I have tried to contact several times but got busy for customer care number provided in the axis bank website. I have tried to send a mail to credit card team but it failed by stating, "not a registered email address" whereas the email address is exactly same.

Dear team,
As per my knowledge i have open new salary account for biba apparel pvt. Ltd. For last month dated on 20 august but till dated is not activated we sir so many time visit your same branch but not proper services as well your branch manager she say you talk to any body complain what this your costumer importance your manager talk to odd word so other staff is what can do.

My account number is [protected]
My online complain is 33862638

What to do please suggest

Sir, on 27th may 2017 an amount of rs.520/- (Rupees five hundred and twenty only) was debited in my s. B. Account no.: [protected] showing ecom pur/google*fun. I gave complaint to the customer service centre by phone and they have deactivated my debit card. On 27th july 2017 an mount of rs.520/- was shown as temp. Cr in my s. B. Account. Further i came to know that this amount of rs.520/- is shown as lien amount.
I approached the bank authorities of the concerned branch several times, but they told that the lien amount rs.520/- can be released by the bank customer service officers only.
In this connection i humbly request you to kindly to kindly release the lien amount rs.520/- and credit into my account as early as possible.
Thanking you sir, yours faithfully,
Poduri bala subramaniam.
Moblie: [protected]

Salary account application no. [protected], registered on wednesday (06.09.17) the account is still not activated. No requirements have been raised. Another application made by my friend on same day has already been activated on thursday. Even though the sms confirming receipt of application said tracking of application could be done via axis bank web site however there is no such link there to track applications. Could somebody provide some information regarding the delay?

On 24th august 2017 i attempted for jio phone booking, after so many attempts i was taken to booking site and then my axis bank account site for payment, then money amounting to rs 500/- deducted from my bank account but i got on screen 'your transaction failed
Your transaction id is fv000001ll3s. Please do the needful to get my money refund. The transaction detail of my axis bank a/c is below : —
Account no. Ratani devi chhalani ([protected]) amountinr 500.00transaction typedebit

Transaction date24 aug '17transaction descriptionecom pur/reliancejio/mumbai/240817/14:29

Greeting of the day,,
Dear sir/mam

My self dinkesh kalal, from sagwara, dungarpur, rajasthan-314025.
My account number[protected]
Registered number - [protected]{old number}

I have nri account. I am currently staying in dubai, i do want to update my new mobile number for my further banking activities. (Such as online banking as well as mobile banking)
The number is +[protected]...
Please update this as soon as possible... I have been trying since long time and i am not able to get a positive response from it...
I was sent many mail to axis bank branch but they didn't give any reply.

Please do the needful...

Regards,
Dinkesh...

Hi team,

I want to close my axis bank credit card,
I am not at all satisified, because i havent used my credit card from past 2 years. Now it is showing 4, 462.79 bill. I am not responsible for this bill, beacuse i havent used it.

Note: my credit card got expired on 03/17. How come you will send credit card statement for the expired card.

Card num : [protected]

Dear sir,
My name is babli kumar i am working meenakshi associates pvt ltd. This is my salary account and i am transaction amount rs.8000/- on bank of india atm id - agz9016 surajpur greater noida on dated 09.09.2017. But bank debit amount rs 8000 but the transaction is under process cash will not be collect.
I would like to request you please check the status of my account i am very poor person i am not suffer to this higher amount

Please note and reply to my mobile number is [protected]

Sir
On 07 sep 17 i had visited axis bank atm at neori hills bhopal (Swcw5696) for withdrawal of rs 10000. After entering the requisite details i had got a message that your request could not be processed and the machine has been reset for another transaction. The amount was not disbursed by the machine but i have rcvd a sms stating that rs 10000 has been debited from my account.
Kindly do the needful for refund of the same. Txn i'd was[protected]

I have made imps transaction on 8 sep 17 for the amount rs.200000 from my axis account to sbi account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with the bank to escalate this issue.
Counting it as one more worst experience with axis bank.
I contacted axis bank customer care, but no use.

Axis bank account no: [protected]

Dear sir,
Just before 20 minutes before mr. Dutta from axis bank called ([protected]@[protected]) my wife picked phone and that person use slang language to my wife regarding payment of credit card of mine. He says her to come to him # he is bachelor such type of abuse languages he used which was not expected from your bank. As if you have not taken any action i will go to police station and court for further action.

Iam naveen kumar. I have an account from axis bank.
I have frequently received calls from
[protected]
With very rude behaviour
She is not even tell her number and branch office
She called me from 3days and talking very arrogantly intentionally comments me personally like are you deaf.. Your fool... Etc

So i am suffering and feeling very depress

So please take action

This is inform you that date on 08/09/2017 days i visited your axis bank located above plot no - c-3/9, opp asopalav guest house, near-railway station, old nh –no 8, gidc-

393002 in ankleshwar your concern person shathilal & shivani answer rudely and waited me more then half an hour. Again i talk about my query. She answer me your document not process bcz i am so busy. I suffer a panic and she reply me to make complaint against her as i want.

Please do needful.

Dear sir

As i have followed the axis bank for refunded the excess paid amount of rs 3464
My loan no is ppr[protected]
I followed the axis loan center customer care since on month, they told your amount has been transferred to my operative saving account.
But still now i dont received the money and also i sent my complete transaction statement of my operative saving account to [protected]@axisbank.com. Still they not respond to me

So kindly help to resolve the issue and please do the needfully.

My service request number is[protected], 12516838