Axis Bank Complaints & Reviews

Hi sir/mam,
I am not getting registered in axis application. Its showing "generic failure" & "sms sending failure".

I have raised complaints many times. No one resolved it.

I don't want this type of services to be in banks. Please resolve the issue & dont make the issue big.

Please see the procedure to resolve the issue.

Thanking you....

My debit card no. Is [protected] and my account no. Is [protected] my card strip is become unused. I am unable to use my card in atm. This causes lot of inconvenience to me.
I hope and request you to issue me new debit card to me. It is also necessary for me. Please re-issue a new card send me on the address mentioned below:-

Sandhya prabakaran,
No.3/8 sasthri nagar,
Chengalpattu.

Hello sir this is deepak from mysore karnataka india on 6 the september at 7.15 pm near my home vijaya bank atm contour road gokulam mysore. I tried cash from atm its sowing that day prosasing wait then says take your card back temprovery not working but my amount is rs 700 not came from atm that day i am not received from atm but it's had be debited on my account sir still not received any response from axis bank

Dear sirs,

Below attached is the complaint lodged by me regarding my senior citizenship card which is still not been given to me. The matter has not been resolved till date even after the complaint.

In the recent past whenever i checked with the bank regarding the matter, i was had to face the following problems :

1. First told by the their deputy manager ms arunima mondol that the application form got lost.

2. Then the following time i was told the card had come but my name was misspelt on it.

3. The next time i was told that the card had someone elses's photo and so was returned.

4. The next time i was again told that the name of the person to be contacted in case of emergency was not provided and so it was not processed.

However, when i filled up the application form several times, there was no mention of the same.
So this has been going on since january 2017 when i had first complained to you about the matter. It is september 2017 now. Are they waiting for me to die and forget about it? In the meantime i had to go through several medical tests for which i should have got a discount with the sr. Citizen card. I want all my bills to be reimbursed and i want my card.

I am appealing to you with folded hand to look into the clever tactics the bank is taking recourse to deceive its customers. This is most unprofessional and an inhumane attitude on the bank's part dealing with its senoir customers.

Thanking you for your attention. Hoping the matter will be resolved once and for all. Do not know who had the idea to mark the complaint "resolved" when it is far from it.

Dola dutta roy

My last application to you given below:

Axis bank — senior citizenship card not received in 2 years

1 review
Se sensei on jun 14, 2017 submit a complaint
To: axis bank
Customer [protected]@axisbank.com
Subject: senior citizenship card

Dear sirs:
This is to bring to your notice that on july 11, 2015, i was offered a special senior citizen card when i opened my pension account with axis bank, at 85 prince anwar shah road, kolkata - 700033, which promised many services and discounts at medicine stores, health check-ups at diagnostic centres/hospitals in various places in the country, many emergency contacts and an accident insurance of rs 200, 000/-.
Till date i have not received any card nor any intimation of it. The bank personnel are clueless about the matter and, needless to say, nothing has been achieved.
I need the card for various reasons as i am getting on in age with no support system. I would like you to take up the matter asap so i can use my card when necessary. I have waited too long for it patiently and i do not give up easily for what i am entitled to.
My bank account number with the axis bank mentioned above is 9150xxxxxx1011. Please expedite the matter and oblige.
Thanking you
Dola dutta roy

Hello sir, i applied for personal loan, it has been approved and i received a message that amount has been disbursed 10, 000, 00, emi starting date has been commenced still didnot receive funds in my bank account, its almost 10 days. It looks like someone in axis are internally being used in name of customer sanctioned loan amount. This is really illegal and need to be put a full stop and value to customer and the processing fee commited was 2500 but it looks like 14, 5000 inr has been charged, now the representative not picking up my call even after calling several time and and they need to be fired up immediately. This is really a serious matter to consider immediately and help to get my funds soon. I already sent my hdfc statement to [protected]@axisbank.com, still waiting for the response. Thanks for your immediate action.

Loan account number: ppr[protected]

Regards,
Ashok yadav

I have done pradhan mantree bima yognana through axis bank net banking, but nominee name found wrong, then i told to customer care, he suggest to go branch, but branch also told this work is to be done by customer care, then i call customer care, but customer care issue complain having number 33740984, but after 3 days, i call the customer care, but he told the complain are closed, me are suffering almost 10 days between customer care and branch, both are harsing me,
Regards
Tapas
[protected]

Respected sir,
I, undersigned gajanan kishanrao hendge having account no. [protected] has issued the credit card. I have used the same credit card for shopping purpose. But, due to crossing of credit limits, bank has claimed loan amounting rs.21000/-. But after settlement, i have paid the total amount to the bank.
Now, i have the requirement of cibill for vehicle loan but bank is showing already loan to my account and my cibill has been rejected.
So. It is my kind request to you to clear my cibill

Regards,
Gajanan kishanrao hendge
Account no.- [protected]

I am tridib chakrabarti. My savings account number with axis bank ltd. At kalyani branch, dist. Nadia, west bengal is [protected]. My customer id is[protected]. I received a platinum credit card on 04/09/2017 in which the spelling of my surname is wrongly spelled as "chalkrabarti" instead of "chakrabarti". An extra letter "l" is inserted there.

Please, issue me another credit card with correct spelling so that i can use the card properly in important cases. Kindly do the same as early as possible.

Thank you.

I had a axis bank credit card[protected] which i have received 2 months ago. The person who explained the details before issuing the card said this would be the life time free card and there is no joining fee. But i received with the joining fee 500 so i couldnt pay it. Right now, they put interst for not paying the joining fee and make it as 1500 rps as due amount. Its totally cheting me to pay due amount for not even swiping one time anywhere. I will not pay for it. Kindly please waive off and provide the response

My account has been debited rs 25 on[protected]. Info: tip/scg. Visa. Pos. Dt030917. I donno what sense to make of it, because i am sitting in my office workstation, with my axis bank card in my wallet. I have no clue as to why this money has been deducted. Please explain how you can just randomly cut hard earned money (Even rs 25/-) without any reason or rhyme and without any information.

I have an nre account : [protected]. I had applied for a new issue of cheque on the 29th august 2017 for which after an enquiry it was found that the new cheque book had been issued on the 30th august 2017 by the fastest courier in india "maruti air courier" from kolkata and being in kolkata i have still not received it doc. No.[protected].
I would like to ask axis bank if its a real courier service they are using to send bank documents.
After a lot of phone calls i'm told that the documents has been lying in the branch office of maruti air courier, kestopur branch since 30th august 2017 and as they have only one delivery boy so he takes chooses a route each day to deliver... Whose fault is it that i have beeen desperately waiting for so long... Axis bank or the maruti air courier.

Azavee thingbaijam

Axis bank official of chas branch approached us for opening a current account of our firm"m/s shree sales" in the last week of september'2016.
We were not interested as private banks have very bad impression of debiting accounts without any customer's knowledge. So we denied in opening account with axis bank.
Branch manager mr. Dinesh mahto, who was well known to us convinced us that they will not charge any thing from us on account of minimum balance and cash handling charge. For this we asked about written agreement and we told him that we would start only if we receive the same with in a couple of days. He told us that he would send the same along with xerox copy of forms in which he took signatures along with all the copies of statutory licenses of our firm. But we didn't get any thing from them and thus we requested them to not to open our account and return all our documents.
Even after so many requests, they didn't listen.

On 14th october'2016, i again requested them through email for returning the documents. After this i visited branch several times for the same but they didn't cared. Thus i again sent them a email request on 27th december'2016. By this time we came to know through sms that they have opened our account with zero balance and started debiting it. When i complained to branch manager that i have not taken any thing like account number, cheque book, passbook etc neither we did any transaction, why your are unnecessarily debiting it and sending sms to me. He assured that sms will be stopped and all my documents would be returned.

When i didn't got any response i again visited axis bank, chas branch with a hard copy of request letter along with hard copies of all the emails sent earlier and took a receipt of the same on 3rd january'2017.
Every time when i visit branch or call branch manager, they assured us of resolving the issue with in one or two days.

Continuously, i am requesting them for the same and they are least bother about us and sending sms of account debited by them in which we didn't get any thing till now.
I, therefore, bound to refer the matter to your honored court for the justice.

Thanking you,
With warm regards,
Mukesh agrawal,
Partner: shree sales,
Main road, chas
Bokaro

My a/c no 27267659 has been debited by rs 999 on[protected]. Info: brn-card payment.. What is this???

You are requested to take immediate action as no such authorization is given by me for such deduction nor any services are taken by me.

I called toll free no but its tells other no to call its not toll free no. I called but it doesn't go for direct complaint such a worst bank i ever seen.

I need clear clarification about this...

For immediate action please.

Thanks & regards,
Bala d

Hi dear axis bank,
You deducted 5000 rs with out any information & my permission.
And also you are not showing any transaction also in net banking

If you do not refund my money within 24 hours as well as reason or information for this unexpected unwanted inconvenience.

I will put a complaint in police station or i will file a case against you.

You can directly call me at +[protected]/+91 [protected].
Right now i am in a business tour o[censored]ae.
Regards,
Ajay babu.

My existing credit card no — [protected] (Primary card no)
My add on card no — [protected]
Expiry date if my card — 09/2017
Still now i have not received my new card.
Neither i have received any sms nor any phone call from axis bank regarding renewal of my credit card although my track record is absolutely ok.
I shall be highly obliged if this matter can be resolved at an earliest date.
Thanking you,
Yours sincerely
Dr. Ayan biswas

My name is sawan kumar today 9:05 pm i am doing a transaction an atm of andhra bank which is in shalimar bagh delhi 110088 and the withraw amount 10, 000 rs/- but my money is not come out at that time and the atm shows out of service i got a debit msg at the current time but no transaction full fill
My contact no. [protected]
And the complaint no. Is [protected]
Please help me out of this
[protected]@gmail.com

Sir
I am manik saha i have a ca a/c on axis bank nimta branch. I applyed a lon agenste proparty from nimta branch. This application nimta branch thro axis lone center on saltlake kolkata. Sumon paul excutive of axis lone center he come to my home & take my legal proparty ducuments xerox copy. He lost my all documents. Next the time excutive sanjoy choudhury contact to me he commite me my lone disbtuted as soon as possible. He take my legal documents 2nd time. With a searching valuation cheque value-5900.00. The legal & tecnical time searching my proparty as on 23 & 24th august 2017. My cheque was clear as on 25th august 2017. But mr sanjoy choudhury told to me today my lone was rejected. This is unfair.
So i requsted to you sir please refund my cheque amount-5900.00

I open a account in axis bank on 8th aug 2017. After 2 days letter they said that your account is not open due to some technical mistake we are again open your accont.
After this i got sms from axis bank that your accont is successfully open i am try to start net banking in my phone and my computer but i am unable to start net banking.
Then after i call to axis bank employee that i am facing this type of problem they give me new custmer id (Old custmer id) and said now your problem is solve. But still i am facing this problem, then i go to axis bank at udaipur rajasthan and request to solve my problem but there is not a single person solve this problem. Now i am totally puzzled that why i am open account in axis bank.
I am totally unhappy for your service.

Manish sanadhya
A/c no [protected]

I am having sb account with your rasipuram branch vide account number [protected] for the past 4 years.
From the month of december'16, they used to deduct rs.97/- from my above sb account till this month, towards apy contribution scheme.
I didn't give any confirmation to your branch for deducting this amount and from the first month itself i complained them regarding this deduction and they replied that they won't deduct the amount in future. After that also the same thing continues and no action was taken regarding this matter.
Now, please inform me whom i have to contact for taking necessary action to stop deducting the above amount from my account and for reimbursement of the amount.

An early reply from your end is highly appreciated.

I open a sukanya samriddhi scheme account of my daughter pragati singh d/o bhanu pratap singh tomar (Mob. [protected]) on 10th may 2017 in axis bank and givin a cheque to bank and cheque clear on 12may 2017 but bank not give me account no. Or passbook or any type of document for this account.
Bank detail
Axis bank
Sector -15 gurugram
Ifsc - utib0000719