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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 423

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T
Tridib C
from Kolkata, West Bengal
Sep 7, 2017
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Address: Nadia, West Bengal, 741235

I am tridib chakrabarti. My savings account number with axis bank ltd. At kalyani branch, dist. Nadia, west bengal is [protected]. My customer id is[protected]. I received a platinum credit card on 04/09/2017 in which the spelling of my surname is wrongly spelled as "chalkrabarti" instead of "chakrabarti". An extra letter "l" is inserted there.

Please, issue me another credit card with correct spelling so that i can use the card properly in important cases. Kindly do the same as early as possible.

Thank you.
Axis Bank customer support has been notified about the posted complaint.
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    Y
    yamuna guru
    from Chennai, Tamil Nadu
    Sep 7, 2017
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    I had a axis bank credit card[protected] which i have received 2 months ago. The person who explained the details before issuing the card said this would be the life time free card and there is no joining fee. But i received with the joining fee 500 so i couldnt pay it. Right now, they put interst for not paying the joining fee and make it as 1500 rps as due amount. Its totally cheting me to pay due amount for not even swiping one time anywhere. I will not pay for it. Kindly please waive off and provide the response
    Axis Bank customer support has been notified about the posted complaint.
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      G
      Garima25
      from Bengaluru, Karnataka
      Sep 7, 2017
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      My account has been debited rs 25 on[protected]. Info: tip/scg. Visa. Pos. Dt030917. I donno what sense to make of it, because i am sitting in my office workstation, with my axis bank card in my wallet. I have no clue as to why this money has been deducted. Please explain how you can just randomly cut hard earned money (Even rs 25/-) without any reason or rhyme and without any information.
      Axis Bank customer support has been notified about the posted complaint.
      Sir, i need to change my personal loan emi dates please instruct me about it
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        A
        Azavee
        from Gangarampur, West Bengal
        Sep 7, 2017
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        Address: Kolkata, West Bengal, 700135
        Website: axisbank.com

        I have an nre account : [protected]. I had applied for a new issue of cheque on the 29th august 2017 for which after an enquiry it was found that the new cheque book had been issued on the 30th august 2017 by the fastest courier in india "maruti air courier" from kolkata and being in kolkata i have still not received it doc. No.[protected].
        I would like to ask axis bank if its a real courier service they are using to send bank documents.
        After a lot of phone calls i'm told that the documents has been lying in the branch office of maruti air courier, kestopur branch since 30th august 2017 and as they have only one delivery boy so he takes chooses a route each day to deliver... Whose fault is it that i have beeen desperately waiting for so long... Axis bank or the maruti air courier.

        Azavee thingbaijam
        Axis Bank customer support has been notified about the posted complaint.
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          S
          Shreesales
          from Dumka, Jharkhand
          Sep 7, 2017
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          Address: 827013

          Axis bank official of chas branch approached us for opening a current account of our firm"m/s shree sales" in the last week of september'2016.
          We were not interested as private banks have very bad impression of debiting accounts without any customer's knowledge. So we denied in opening account with axis bank.
          Branch manager mr. Dinesh mahto, who was well known to us convinced us that they will not charge any thing from us on account of minimum balance and cash handling charge. For this we asked about written agreement and we told him that we would start only if we receive the same with in a couple of days. He told us that he would send the same along with xerox copy of forms in which he took signatures along with all the copies of statutory licenses of our firm. But we didn't get any thing from them and thus we requested them to not to open our account and return all our documents.
          Even after so many requests, they didn't listen.

          On 14th october'2016, i again requested them through email for returning the documents. After this i visited branch several times for the same but they didn't cared. Thus i again sent them a email request on 27th december'2016. By this time we came to know through sms that they have opened our account with zero balance and started debiting it. When i complained to branch manager that i have not taken any thing like account number, cheque book, passbook etc neither we did any transaction, why your are unnecessarily debiting it and sending sms to me. He assured that sms will be stopped and all my documents would be returned.

          When i didn't got any response i again visited axis bank, chas branch with a hard copy of request letter along with hard copies of all the emails sent earlier and took a receipt of the same on 3rd january'2017.
          Every time when i visit branch or call branch manager, they assured us of resolving the issue with in one or two days.

          Continuously, i am requesting them for the same and they are least bother about us and sending sms of account debited by them in which we didn't get any thing till now.
          I, therefore, bound to refer the matter to your honored court for the justice.

          Thanking you,
          With warm regards,
          Mukesh agrawal,
          Partner: shree sales,
          Main road, chas
          Bokaro
          Axis Bank customer support has been notified about the posted complaint.
          A lien wass marked on my account for rs 3800 without any prior notice or information

          Account name-Nimesh singhai
          Account number - [protected]
          Branch- axis bank Hoshangabad branch
          Hoshangabad, meenaxi road

          opening of our current account by taking signatures in blank format. - Comment #2843218 - Image #0
          Damaged two notes of two thousand each are supplied from atm.
          I withdraw amount of 500 from sbi bank atm by asix bank atm card i get the deduction massage on my registered mobile number but not get the amount . or any slip but i have the massage of axis bank .
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            B
            Bala Bass
            from Chennai, Tamil Nadu
            Sep 7, 2017
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            Address: 600041
            Website: www.consumercomplaints.in

            My a/c no 27267659 has been debited by rs 999 on[protected]. Info: brn-card payment.. What is this???

            You are requested to take immediate action as no such authorization is given by me for such deduction nor any services are taken by me.

            I called toll free no but its tells other no to call its not toll free no. I called but it doesn't go for direct complaint such a worst bank i ever seen.

            I need clear clarification about this...

            For immediate action please.

            Thanks & regards,
            Bala d
            Axis Bank customer support has been notified about the posted complaint.
            I would like to inform you that our prime salary account open by Axisbank Great Noida our institute is IIMT Group Of College Great Noida but not activate till date And no information by bank.
            Vijay Tandon
            Insta kit no:-017178
            A/c No:-[protected]
            CUST I'd:[protected]
            Our mobile no:-[protected]
            vijayandon [protected]@gmail.com
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              A
              Ajay Saladi
              Sep 6, 2017
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              Address: Ahmedabad, Gujarat

              Hi dear axis bank,
              You deducted 5000 rs with out any information & my permission.
              And also you are not showing any transaction also in net banking

              If you do not refund my money within 24 hours as well as reason or information for this unexpected unwanted inconvenience.

              I will put a complaint in police station or i will file a case against you.

              You can directly call me at +[protected]/+91 [protected].
              Right now i am in a business tour o[censored]ae.
              Regards,
              Ajay babu.
              Axis Bank customer support has been notified about the posted complaint.
              I have debited 500 RS in ATM machine and it gives 500 RS but I have received 2 times message of 500, 500 then I checked through internet banking and there is also debit the two time money.please advice me.
              I withdraw cash 2000 from pnb but it did not come out as my account balance showing 2000 less
              Hi
              This is to inform you that there is 1 transection of rs 4000 was decline and amt deduct in my account but I don't received any cash of rs 4000 from amt please check and refund the same on urgent basis
              Regards
              Sougaat
              [protected]
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                ayan38
                from KOLKATA, West Bengal
                Sep 5, 2017
                Resolved
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                Resolved

                Address: 700004

                My existing credit card no — [protected] (Primary card no)
                My add on card no — [protected]
                Expiry date if my card — 09/2017
                Still now i have not received my new card.
                Neither i have received any sms nor any phone call from axis bank regarding renewal of my credit card although my track record is absolutely ok.
                I shall be highly obliged if this matter can be resolved at an earliest date.
                Thanking you,
                Yours sincerely
                Dr. Ayan biswas
                +1 photos
                Sep 7, 2017
                Complaint marked as Resolved 
                I have received my renewal card on 06.09.2017 The cards are delivered to my residential address in the afternoon by postman.
                Axis Bank customer support has been notified about the posted complaint.
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                  S
                  Sawan Kumar Pawar
                  from Gurgaon, Haryana
                  Sep 5, 2017
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                  Address: New Delhi, Delhi

                  My name is sawan kumar today 9:05 pm i am doing a transaction an atm of andhra bank which is in shalimar bagh delhi 110088 and the withraw amount 10, 000 rs/- but my money is not come out at that time and the atm shows out of service i got a debit msg at the current time but no transaction full fill
                  My contact no. [protected]
                  And the complaint no. Is [protected]
                  Please help me out of this
                  [protected]@gmail.com
                  Axis Bank customer support has been notified about the posted complaint.
                  Sir,
                  there is more than one month of delay in account opening.
                  so, ethier you retrun my money or activate my account otherwise i"ll sue on you.
                  my name is anuradha singh
                  bank branch ratan khand lko u.p
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                    M
                    maniksaha87
                    from Kolkata, West Bengal
                    Sep 5, 2017
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                    Address: 700049

                    Sir
                    I am manik saha i have a ca a/c on axis bank nimta branch. I applyed a lon agenste proparty from nimta branch. This application nimta branch thro axis lone center on saltlake kolkata. Sumon paul excutive of axis lone center he come to my home & take my legal proparty ducuments xerox copy. He lost my all documents. Next the time excutive sanjoy choudhury contact to me he commite me my lone disbtuted as soon as possible. He take my legal documents 2nd time. With a searching valuation cheque value-5900.00. The legal & tecnical time searching my proparty as on 23 & 24th august 2017. My cheque was clear as on 25th august 2017. But mr sanjoy choudhury told to me today my lone was rejected. This is unfair.
                    So i requsted to you sir please refund my cheque amount-5900.00
                    Axis Bank customer support has been notified about the posted complaint.
                    Dear sir I want to remove lean mark in my account but not remove mile in account and nothing maybe apply to check please help me and remove my lean mark
                    [protected]

                    axis bank loan center kolkata saltlake - Comment #2841676 - Image #0
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                      M
                      Manish Sanadhya
                      from Udaipur, Rajasthan
                      Sep 5, 2017
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                      Address: 313001

                      I open a account in axis bank on 8th aug 2017. After 2 days letter they said that your account is not open due to some technical mistake we are again open your accont.
                      After this i got sms from axis bank that your accont is successfully open i am try to start net banking in my phone and my computer but i am unable to start net banking.
                      Then after i call to axis bank employee that i am facing this type of problem they give me new custmer id (Old custmer id) and said now your problem is solve. But still i am facing this problem, then i go to axis bank at udaipur rajasthan and request to solve my problem but there is not a single person solve this problem. Now i am totally puzzled that why i am open account in axis bank.
                      I am totally unhappy for your service.

                      Manish sanadhya
                      A/c no [protected]
                      Axis Bank customer support has been notified about the posted complaint.
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                        K
                        kathir Lakshmi
                        from Coimbatore, Tamil Nadu
                        Sep 5, 2017
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                        Address: 637408

                        I am having sb account with your rasipuram branch vide account number [protected] for the past 4 years.
                        From the month of december'16, they used to deduct rs.97/- from my above sb account till this month, towards apy contribution scheme.
                        I didn't give any confirmation to your branch for deducting this amount and from the first month itself i complained them regarding this deduction and they replied that they won't deduct the amount in future. After that also the same thing continues and no action was taken regarding this matter.
                        Now, please inform me whom i have to contact for taking necessary action to stop deducting the above amount from my account and for reimbursement of the amount.

                        An early reply from your end is highly appreciated.
                        Axis Bank customer support has been notified about the posted complaint.
                        At[protected] I have cancelled my flight booking .[protected] Goibibo refunded rs. 2002 in my account but amount is not deposited yet in my a/c no. [protected] .according to reference no.[protected] the amount is refunded by goibibo.so please take care of it.
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                          B
                          bhanupratapgurugram
                          from Gurgaon, Haryana
                          Sep 5, 2017
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                          I open a sukanya samriddhi scheme account of my daughter pragati singh d/o bhanu pratap singh tomar (Mob. [protected]) on 10th may 2017 in axis bank and givin a cheque to bank and cheque clear on 12may 2017 but bank not give me account no. Or passbook or any type of document for this account.
                          Bank detail
                          Axis bank
                          Sector -15 gurugram
                          Ifsc - utib0000719
                          Axis Bank customer support has been notified about the posted complaint.
                          I entered Rs 600 to withdraw from the atm.. But I didn't get the money... Nd money was deducted from my bank account. So kindly refund my money as soon as possible. I will be attaching a photo with my bank details. Please look after this and refund my money.

                          Thank you
                          Vikash Ojha

                          sukanya samriddhi scheme account - Comment #2841675 - Image #0
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                            D
                            dranmol
                            Sep 5, 2017
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                            Address: Gautam Buddh Nagar, Uttar Pradesh, 201005

                            Hello,
                            Below is the transaction no.
                            Inb/[protected]/paytm mobile
                            Done on 1/09/2017 in favour of schwabe india.
                            My money of rs.440 is deducted from the account but schwabe india doesn't receive the payment.
                            How much time does it take to resolve the issue and my money is credited into my account.
                            Please resolve my issue.

                            Regards,
                            Dr anmol dhawan
                            Axis Bank customer support has been notified about the posted complaint.
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                              M
                              m.Chandrashekaramurthy
                              from Bengaluru, Karnataka
                              Sep 4, 2017
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                              Sir/mad

                              From
                              M. Cchandrashekaramurthy
                              S/o m. Madevappa
                              Udigala
                              Chamarajanagara 571313
                              Account no [protected]
                              Phone no [protected]

                              I take agri loan from axis bank chamarajanagara branch, but not pay the loan in time, because of failure of crops and failure of bworwell drought, but your limited is going cheque bounce case at west bengal, i am redy pay to the cheque amount at october end, tour banker's not agree for this,
                              I am take agri loan at chamarajanagara branch why intentionally case fill at west bengal, i don't know, i am one of the agriculturist, i take loan for the prepress agriculture, i ask with faith why not camplaint cheque case at chamarajanagara? I am redy to pay the amount of cheque bounce amount of 39810 rupees, please give directions to the branch, please if any mistake in this wrting ignore the wrong things because i am not proper in english

                              Ours
                              M. Chandrashekaramurthy
                              Phone [protected]
                              Axis Bank customer support has been notified about the posted complaint.
                              Sir, Please close my axis bank credit card permanently from 30th august 2017 permanently . name - shanjiv kumar das branch - dunlop axis bank kolkata ifsc code - utib0000236 ac/no - [protected].
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                                S
                                Swathi90
                                from Delhi, Delhi
                                Sep 4, 2017
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                                I have been visiting axis bank for the last two months foa a single account closure and the staff there are very irresponsible and respond in a very arrogant way. I have ben fed up with the answers they provide. They say they need aroung 22 to 25 working days for account closure. Axis bank is the worst bank to bank with and the service is really horrible.
                                Axis Bank customer support has been notified about the posted complaint.
                                My account numbur [protected] fitch clubs pvt ltd, swiping machine paper roll no stock, all ready complaint ten time but not responsibility very very worst, pls action immediately.branch rk salai mylopore chennai
                                Sir
                                I am Partho Das My a/c [protected]. I sent to money to my anther SBI a/c [protected] IFSC code SBIN00014047 .transfer date 01/09/2017 Rupees 35000. But this money not sent to this a/c no. and i also can't return this money to my a/c .please help me sir.

                                issue with account closure - Comment #2840949 - Image #0
                                issue with account closure - Comment #2840949 - Image #1
                                I want cancel my emi on credit card which last 4 digits is 8512.and User i.d is[protected].
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                                  S
                                  subramaniansubri
                                  from Tiruchirappalli, Tamil Nadu
                                  Sep 4, 2017
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                                  Address: Chennai, Tamil Nadu, 601301

                                  Sir. I was one transaction doing from axis bank to icici bank, while transaction wrong account number added by mistake but benifixry success fully came, while transaction money also debited, but not credited to icici account holder, after i m compliant given to axis customer care, told that money is icici branch account added, so u ask to any icici branch, but i m asked to bank person, they are told this is responsible for axis bank only, after directly going to axis bank retern statement complaint also given (2times), before complaint given to axis customer they are not responding,
                                  I m last five year axis bank using i m very said
                                  So, kindly refund my money
                                  +1 photos
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    H
                                    HETAL SHINGADIA
                                    from Vasai-Virar, Maharashtra
                                    Sep 3, 2017
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                                    Address: Mumbai City, Maharashtra

                                    Hello sir madam
                                    I have open my salary account with your bank. But i yet not receive my cheque book. So i request you to please provide me cheuqe. I go to axis bank nearest brance but they told me you opend your account with zero balance that's why in this scheme we do not provide you cheque book. It is true. If is true than i don't want to continue my salary account with axis bank. Please revert me as soon as possible..
                                    Thanks and regards
                                    Hetal shingadia
                                    Axis Bank customer support has been notified about the posted complaint.
                                    I'm sovan mahapatra my axis bank a/c number [protected] . My paytm ARN number 85215227236733843852099 for 3times of 782.75 . Paytm Odder I'd [protected]. Rs of 782.75 only. Paytm odder I'd [protected] rs of 782.75 only. Paytm odder I'd [protected] rs of 782.75 only . So please refund my axis bank a/c . Thanks you
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                                      B
                                      bhashkarhumana
                                      from Delhi, Delhi
                                      Sep 3, 2017
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                                      Address: 110078

                                      I have done transaction of 3524.9 on 19/07/2017 for SOL through ESY PAY, but first time transaction was failed and money deducted, but second time transaction was successful.
                                      so amount of 32524.9 was deducted two times, and i am still waiting for Refund of failed transaction.

                                      Please look at this matter, and refund my money as soon as possible.I am very thankfull to you for this kind favour.

                                      I am very dissapointeD to your CCE negative response.If i am your valuable customer you cant say this type of foolish sentance that we give you card for transaction, and we are not responsible for failed transaction(I have recorded this surprising, unbelievable sentance), your all customer care executive says different word, someone has told that refund will be done within 120 days, someone says within 30 days .someone says 7 days, someone (who sent mail me a Despute form on 31st august) wihin two dayIt means all these customer care executive was wrong, they have little knowledge about RULES.
                                      When i request them to transfered my call tyo senior, then senior told me that my complain is active and shows pending.
                                      He give me Despute request no[protected], Despute id[protected].
                                      I have all recording, i[censored] want i will sent to you.

                                      so please dont misguide me and try to do best for me if you want or you bank policy is customer satisfaction.
                                      As per as Discussion with your CCE i am sending again Despute form in pdf Format, , Please look forward to this matter and solve my problem, without any Excuse or new demand of some papers.Whenever i talk to your CCE, there aswers are always different.
                                      Thanks and Regards

                                      BHASKAR PAL SINGH
                                      CREDIT CARD NO-[protected]
                                      MOBILE NO-[protected]
                                      +1 photos
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        K
                                        kumarannu417
                                        from Gurgaon, Haryana
                                        Sep 3, 2017
                                        Resolved
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                                        Resolved

                                        Address: Palwal, Haryana, 121102

                                        My account no is [protected]...

                                        Unfortunately I have saving account with your stupid bank.. Where almost all the employees are useless. I have sent a mail related to my money that is debited from my account dated 25/03/2017 when i withdrawn from atm but unfortunately I not get the cash. Which was stuck in ATM machine due to machine problem or network problem .so I didn’t get money. The transactions no . Is 4497 and amount is Rs 20, 000 debited.
                                        I have already compliant about this to bank, their employee, bank customer care, even mail to nodal officer too.
                                        Customer care compliant no. [protected]
                                        Nodal Officer request no.[protected] on dated 21 august 2017
                                        After discussion with bank. My amount got locked in lien balance by 1st april 2017 and till today haven’t got the reply. Spoke to call center twice and they referred loan department who has locked my amount in lien balance.

                                        I personally went to NIT Faridabad branch and again there also no response and they ask me to go to my palwal branch... what u think ... u having our money and asking us to run like dogs...

                                        If i am not getting my money cleared i will be posting this to all websites and will be taking this to consumer court soon, , , please move ur ...
                                        +2 photos
                                        Sep 5, 2017
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
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