Axis Bank Complaints & Reviews

Dear sir,

This is to inform you that i want to close my credit card.

P. Ganesh card no. [protected] (Main card)

Ponmudi a card no. [protected] (Add on card)

I have using this card for more than three years now and thanks for the services provided but i have paid all my dues and stopped using the card for last 3 months and now i have received statement for rs.1336, which i don't know how it is got generated.

Kindly close my and add on credit cards and send us the letter.

Thanks

Ganesh
[protected]

I had recharge my friend's no. From axis mobile, nd amount i had entered is deduct from my savings account but recharge is not done yet..2 hours before i had done the recharge. No customer care no is working and even when i called in branch no one is going to pick up the call. Can any one tell me who is going to give me the answer.. I thought if it is going to take 3-4 hours then we can go to the recharge shpp nd get the recharge even faster then mobile banking.

Sir, mujhe account open karna tha, i contact to axis bank, naraina branch new delhi, sales representative ne galat information de kar, saving account khulwa diya bole, hmare branch me smriddhi, ppf sabhi facility avaiabler hai, but mera saving to khol diya, but debit card ab tak nhi rec huyi hai, & ppf a/c still i progress, amount deposit may may 2017 ko huyi thi, but aug 17 end hone ko hai,,,
Please take necessary action for branch manager, operation head, & that sales person (Pankaj pandey)

On axis bank buzz credit card i got a call to have one cash back card for 20% discount. For that i was asked to share my card details. Then i got an otp from axis bank for rs. 10 transaction only. I was told that rs 10 will be charged for the making of card. So i thought it is only 10 rs and shared the otp with them. Then 27000 rupees was deducted from the bank on otp of 10 rupees.

I, shwetank choudhary having open a salary account just now, i get activation sms today morning on my registered mobile. After that i an unable to login online @ web as well as app also, both error shows regarding mobile no not correct,
If mobile no is not correct so how can i got activation sms on my registered mobile?
After that i went to my axis bank home branch they check there pc system & reply to me still mobile no & adhara not link/update.
Please do the needful asap
Acount no=[protected]
Customer id=[protected]
Mobile no=[protected]

I had opened axis bank account compulsorily during college admission in 2011 with a savings bank account having balance of 5000rs. They had not provided me passbook and atm after several followups.
After feeling that type of dishonesty with customer i went to the branch and closed my account. They told me a draft having amount i got in my account will be sent from bank to my home address. It has been done in 4th november, 2015 and i did not get any response from the bank. After continuous followups i went to the branch again and they told me to close the account again and they assured that the same drafting process will happen. I closed the account again on 3rd april, 2017 but still now no draft came to my address and the bankers refused to talk to me.
Please help me to get my balance back as i have already closed the account from the branch.
I am giving you the details so that you can investigate them properly.

Bank name - axis bank
Branch name - electronics complex

Sir,
I have a firm with name kothari jewellers gwalior i swiped a card of rs 1 lakh on my pos machine provided to me from axis bank tid no. 25379608 mid : [protected] on 15/6/2017. Now the bank is refusing to pay saying the card was stolen and it is a fraud transaction. But the pin was entered while shopping. Kindly help me in this regard as soon as possible to get my money back

23 transactions from 03/08/2017 to 26/08/2017 not done by account holder and not received any otp or sms on registered mobile no [protected].
Kindly do the expedite action and return my money as soon as possible. I am enclosing my transaction photo with this complaint.
Thanks
Account head
Noor siddiqui
Account no [protected]

I had transferred 10, 000 amount 2 times i. E total 20, 000 from my sbi account to hdfc account through upi app of axis bank. Its now 7 days.. I was told by axis bank staff..in 7 days money will get refunded.

Kindly look into immediately resolve issue.

Failed transaction id: upi/[protected]/[protected]@axisbank
Failed transaction id: upi/[protected]/[protected]@axisbank
Date: 20/8/2017
Amount: 10, 000 x 2

I have missed my last 2 emi of my axis bank credit card because of personal issued and they lien my saving account which i have received my salary innand this account and i am unable to withdraw my salary from my axis bank account. Because they lien my axis bank saving account. So now i am in trouble and i unable run my house and unable to feed my one and hour year daughter.

Hi,

I am seema jaiswal and i obtained the credit card no. [protected] from axis bank. I left india for the usa with the credit card balance of rs. 120000 (Approx.)

We have paid most of the amount and that was only rs. 25000 - rs. 30000 before 4-5 months ago. We have called so many times with the money in my hands to the customer care and nobody told us the final balance so we can pay and stop the services. But, we got the dead response from customer care and did not give the remaining balance. We left that balance as it is and they charged so much now and the balance went up to 80000 again.

They are harassing my daughter with the slang language, they approach her office and use the slang language and they are calling her friends also. We are planning to file a police complaint about that person and number because the bank does not allow to use such language to their employees.

Seema jaiswal

I recently put 1000 rs on my own ac and after sometimes without any notice 11.1 rs has been debited from my account. I need proper explanation on this.
This is the first time am facing this complaint and also the first time i am complaining about. Please explain this issue.
Tip/scg. Visa. Pos. Dt 210817
Acc num [protected]
Name romy k frederick
Acc type salary savings

Your shrimadhopur dist sikar exucative mr laxman saini alwayes not customer friendly behaviour. Didnt change my mobile number. I want to change my mobile number whom are connected to my account number. So please solve my problem as soon as possible. He shown as like manager. I didnt expect private bank employee behave like this. Yoi should taken action as soon as possible.

In year 2010, the company i was working with opened our salary account in axis bank. I left that job and account was almost non operational. Axis bank without giving any intimation to me kept on deducting money from my account due to less balance. I was not at all aware. The moment i got to know recently, i deposited money in my account to maintain minimum balance but how can any bank deduct any amount from my account without informing me. The same things happens with many employee where the bank deals with company's hr. The agreed terms were not even communicated to employees. I request axis bank to make a refund of deducted amount from my account

Jyoti

My name shravani. I received a call stating as customer service person on 11apr2016 requesting few details for transferring my reward points into my credit bill. Being totally unaware of the procedures, i provided the details and was shocked to see the transactions from account into payumoney and immediately raised the issue to customer service person and blocked my card. I requested them not to approve the transactions. As requested, i have sent the dispute forms for the same. However, i received my bill inclusive of 21000 fraud transactions. I reminded that the amount 21000 cannot be paid as it was not done by me. However, they additionally charged me with interest amount for 3 months more with no proper response. Its been more than an year, and no update received for the same. I feel the company is sharing personal information of the customers to some external sources, which are using the information for crime. Axis bank is an indirect supporter for the same. One more thing is axis bank never takes action on these issues as they do not have any functional security measures being placed to handle these issues. I am surprised how a bank can be permitted to function without even taking the liability to cancel a transaction when fraud, even informed in 2 minutes.

Hi... On 1st aug - i wend=t to open a joint account (Names 1 - swati shah / 2 - vinay champaneri). I met the asst manager mr. Mohil shah from dahisar west branch. He helpen me with filling forms. With that i also gave a cheque of rs 10, 500/- (10000 for minimum balance and 500 for debit card.) within 3 days money got deducted from my account. After a week a lady called to send the marriage certificate as names differ which i submitted by 7th aug'2017. Today is 27th aug - i still have no account details. When i am calling the asst manager mr mohil he is not not giving good responce. Says he has no details about my account. Now he is avoiding my calls. Very bad service. You people either open the account within 24 hours or refund me the money i have paid to ur bank.

27 days still my account hasent oppened. Axis bank a big name but you empolyee such irresponsible staff who do not attend customers and even avoid their calls. When i call on the dahisar west branch land line that is also un answered.

Kindly look in to this matter at the earliest.

Swati shah
Contact no - [protected]

Worst bank service ever. Even if the server is down, they won't leave a marquee tag stating there server is having a down time. When i enter my netbanking id it says "id not valid".

God knows what's wrong with their servers.

There is no toll free number. If we try to call customer care, that ivr itself eates 3/4yth of time. Even for that call rate we have to pay and be in queue to speak to these people.

No service nothing, everyone is busy making money in their own way.

Hello, one and half month back i did open my salary account in axis bank, still it is not activated, although i have submitted all the required documents on 3rd aug 2017 and that day i got my welcome kit. I am contacting the concerned person from axis bank but he is giving me faulty promise every day. Also my june & july salary has come in my account. But i con't withdraw. His name is jaganath from angul, odisha branch, axis bank.
My bank a/c no is *369860.
Name-durgadas sutradhar.
Kindly consider my issue and take some proper action.
Thank you.

Regards,
Durgadas sutradhar

A cheque no 667727 rs7400/= for fee to lucknow public college sahara janki puram luknow was submitted to axis bank vibhuti khand branch lko dt03.07.2017. School officials told me dt31.07.17 that they have not recieved above cheque till now. We consulted to axis bank vibhuti khand brach they told me that they have sent it same day to axis bank patrkarpuram branch gomti nagar lko for further process. Many times by phone we requested, and we met also personally to axis bank gomti nagar patrkar puram branch to see into the matter and resolve. Today 26.08.17 we came to know that lpc sahara jankipuram lko has not yet recived above deposited cheque. So earliest possible resolve requested

Am vinod chaudhary.. Am working in abroad am paying my dues every months butt sum times not on time... Nw this time bez of salry has lated am. Able to pay on time buttt yes sure vil pay in a week i said to axis bank and the person who is visiting my home for collection but thy are still not listing and doing argument making noise at my society... House number [protected]