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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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F
Farha123
from Mumbai, Maharashtra
Aug 21, 2017
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Address: Kolkata, West Bengal, 400102

I am not an axis bank customer, stays in mumbai; but my phone inbox is daily flooded with axis bank messages from kolkata about someone else's transactions. I've complained about it in axis bank nearby me but they said they couldn't help me as this could be rectified from kolkata bank only. Someone in kolkata has linked my mobile number with his/her axis bank account and because of this i receive messages in my mobile for even smallest transactions, atm withdrawal, cheque clearance, cheque deposits, recharges etc. Now i am helpless and frustrated with these msgs.
Axis Bank customer support has been notified about the posted complaint.
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    Sabir Hossain
    from Kolkata, West Bengal
    Aug 21, 2017
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    Website: [email protected]

    On 4th august at 9.34am near shantipara lici building, sadar jalpaiguri-735101, i visited to a axis bank atm to withdraw money amounting rs 6900.00.
    I completed every method on atm. Then it was showing balance is deducted but not came out from atm. I also waited there inside the atm room for 10minutes. Later i complained on concerned axis bank on 7th aug, employees of bank ensured me that after lodging complain balance will be credited within 7days. Almost 15days is gone still balance is not credited on my account. I completely got faded up on bank service. They have been harassed me and giving multiple date and time of balance credit. Therefore you are requested to take necessary action.

    Account holder name: sabir hossain
    Address: vl saker para, po denguajher dt jalpaiguri-735121
    Axis Bank customer support has been notified about the posted complaint.
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      A
      abhij35
      from Kolkata, West Bengal
      Aug 21, 2017
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      Address: 700042

      Dear sir,
      I had availed a personal loan account no: ppr[protected] on 4/8/2012.
      Please send me the outstanding as on date and alow me to track the loan account.
      I would request you please waive the penal interest, bounce charges if any as a gesture strong business relation ship with you since 2012.
      Thanks & regards,
      Abhijit das.
      [protected].
      Axis Bank customer support has been notified about the posted complaint.
      My self sri santhanam my savings ac number - MY application number is[protected]I APPLIED FOr SIS IPO -through my axis net banking shares are not alloted my amount is till blocked ididnt get refund 14670 yet .plz take action as early as possible ..help me ...contact num-[protected]
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        F
        Freddy Dass
        from Bengaluru, Karnataka
        Aug 21, 2017
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        Address: Bangalore Urban, Karnataka, 560002

        My last statement was paid 1 day after due date.
        However debit interest of 298.82 + 53.79 gst was charged & to make it worse late payment fee of rs 500 + rs 90 gst was charged.
        My payments are instant and made through axis bank app.
        This clearly amounts to cheating and if not resolved will get a a credit card from sbi and cancel axis bank credit card.
        Axis Bank customer support has been notified about the posted complaint.
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          A
          Arunava1961
          from Kulti, West Bengal
          Aug 21, 2017
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          Address: 722101

          I have two privilege credit card of your ban one is in my name and other is in my wife's name. As we do not use these cards, so we want to surrender these cards, details are given below:
          Card no. Name

          [protected] - arunava patra

          [protected] - sumita patra

          Expecting early response.

          Thanking you,

          Yours faithfully

          Arunava patra
          Chandmaridanga, bankura,
          Pin - 722101.
          Axis Bank customer support has been notified about the posted complaint.
          You have illegal deducted from Savings Ac on 22/07/2017 as Consolidated Charges Rs. 26, 328.00 & GST Charges 4, 739.04. Nobody bank were not deducted this type of amount from Savings account till date. Kindly clarification me shortly.
          Hi,

          My name is murali my account number is
          [protected] my account has been
          debit freezed all of sudden and tomorrow is bank holiday I need to transfer some amount to othr account as I have emi...someome pls help me out with this issue

          Thanks & Regards,
          MURALI G
          [protected]
          In hodal, banks denying to opening my account as the name of me and my business is same. Please open my account as soon as possible so that i can continue my business easily.
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            S
            sirajuddeen
            from Noida, Uttar Pradesh
            Aug 21, 2017
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            Address: 600042
            Website: [email protected]

            I have an salry account. Now it is 19-aug-.2017 suddenly 174upees deducted from my acount as consolidated charges for a/c-[protected]

            No 76 azath nagar 1street azath nagar aminjik
            Arai chennai 600029pho [protected] [protected]
            Chennai customer no :[protected]
            Tamil nadu scheme :easy access salary
            Account
            600029,

            Ifsc code:utib0000234
            Ifsc code utib0000234 (Used for rtgs and neft transactions)
            District chennai
            State tamil nadu
            Branch velachery chennai tamil nadu
            Phone number tel:[protected]/52/55361292 fax:[protected] phone banking nos:28123888, email: [protected]@axisbank.com
            Axis Bank customer support has been notified about the posted complaint.
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              M
              Mayur Sutare
              from Pune, Maharashtra
              Aug 20, 2017
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              I have salary account in axis bank from last 2 years. I observed that some of the amount is getting deducted from my account frequently without my knowledge giving description as consolidated dp chanrges. Yesterday, also amount of rs. 59 deducted. If these changes are as per norms, pls mail/sms the details to know charges structure.

              Thanks.
              Mayur
              Axis Bank customer support has been notified about the posted complaint.
              [protected]
              I received a call saying that she will assist in banking .only calling on this number I will get assistance. But finally by end of call I told her I do not want any assistance. She abruptly cut the call.
              Pls log this as complaint. And take action for cutting call with out proper reply.
              Regards
              The order was placed by mistakely. I need my money back which has been debited till now. The money has been debited by paypal. I need my money back. There was a language problem .
              I have a SB Axis Bank Account [protected]. I made a payment of Rs. 192/- at POS on 07.8.17. The Transaction was declined but the amount got debited from my account. I have still not got the refund of Rs. 192/- credited in my account.

              Sundaram Vera Raghavan
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                S
                Suyog Khajandar
                from Mumbai, Maharashtra
                Aug 20, 2017
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                What the hell is this, how any person without informing me deducting the amount under the tag line "consolidated dp charges". What rubbish is this.
                I am going to cosumer court for registering my complaint. From january 2017 to 19 august 2017 1978.40 rs are debited without any clarification from the bank. I am going to shut the such faulty account of axis bank.
                Axis Bank customer support has been notified about the posted complaint.
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                  S
                  sandesh blore
                  from Bengaluru, Karnataka
                  Aug 20, 2017
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                  Address: 560001
                  Website: oaye

                  Hello this is sandesh kumar i have salary account in axis bank my account no is [protected] every time there charges consolidated charges without break up of details for what all there have charges there should be break up of all charges and free atm withdrawal details and other atm charges and others charges details there dont give breakups there cut the amount directly this is 3rd complaint is any lawyer who can place a case on the bank yesterday again there have cut 313rs
                  Axis Bank customer support has been notified about the posted complaint.
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                    R
                    rahulvermassssp
                    from Lucknow, Uttar Pradesh
                    Aug 20, 2017
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                    Dear sir i am subhash verma from lucknow my a/c[protected]
                    Axis bank patrakar puram lucknow
                    Bank cont. [protected], [protected]
                    I requested to close my account on 11 of july 2017 and filled a closer form. I stil wait for deactivate confermation message but i did not got any message then after 3 days i went to another near by axis bank in indiranagar to check deactivation. There's employ say to me your deactivation request did not sent form your branch.. So again i went to my main branch and asked to theirs employ then she say sorry sir today i will send request after that i sitill wait for message but did not get then again i call to bank she pick phone and said your request has been sent and you will get confernmation message within 2 days but sir my account not close yet but also apply charges today..
                    So dear sir please help me to close my account.
                    Thank you sir..
                    Axis Bank customer support has been notified about the posted complaint.
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                      K
                      Karthik Valluri
                      from Vijayawada, Andhra Pradesh
                      Aug 20, 2017
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                      Hi,

                      Last time i have called the phone banking to make sure that the same alerts pack on my number should be de activated. And i felt ok when agent informed that he has taken the request[protected].
                      But today i have been charged with 15rupees again and when i called phone banking officer sumit said me that i can even de activate then by going to any nearest at or branch.

                      Why was the information not provided to me in the first call that i have the other options?

                      Is that my fault that the agent did not provided me full information?

                      And sumit disconnected my call so nicely by talking to me and made it so natural.

                      So this the kind of service which axis bank offers?

                      Here are the audio clippings about how much time i waited to talk to an agent.

                      And at the end i get this kind of response even when bank agent has done the mistake and other other agent disconnected the call.

                      Hats off for the service u guys provided me.

                      I would surely curse banks servicing agents who gave a nice lesson and a worst service ever.

                      Would definitely go ahead to make this a serious one.

                      Thanks again!!!
                      Axis Bank customer support has been notified about the posted complaint.
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                        M
                        Monika Bhavya
                        from Bengaluru, Karnataka
                        Aug 20, 2017
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                        Address: Bangalore, Karnataka, 560016

                        I have an salary a/c at axis bank. Today i just checked my account and they have deducted on 19th aug 17 - consolidated charges 795.80 and gst-18% 143.24

                        This is not first time, in the last month (July) they have deducted 22.07.17 -469.42 & gst 18%- 84.89, in the month of june (17.06.17) 1649.78 and service tax 247.47.
                        It's horrible, should i close my account from axis bank?
                        I tried to contact the customer care, the contact number is not working which they have provided.
                        Please response
                        Monika d
                        Axis Bank customer support has been notified about the posted complaint.
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                          rajay mishra
                          from Mumbai, Maharashtra
                          Aug 19, 2017
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra

                          I applied for opening axis bank account online and got call from local axis bank branch and a executive came to my home and took all required documents, i gave him 11 000rs for ac opening deposit. & he gave me welcome kit which included check book and user meanual guide (Date : 26 th july 2017) now its been 24 days still didn't received any account opening notification message, when i call that executive he always says it will be done today. Now i got feeling like he seems fishy for me, and i feel like he is cheating me, this is poor service from...in your bank. Additional detail i given below...
                          Name - finewok foodies
                          Ac no - [protected]
                          I applied for current ac
                          Branch sion trombay mumbai
                          You cant understand what kind of problem im facing. I hv to give sallery to my employee as well as vendors payment but because of this problem i cant make any payment.
                          Oct 6, 2017
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 24, 2017
                          Axis Bank Customer Care's response
                          Hi Rajay,

                          Sorry for the trouble. Please call us at [protected]/[protected] for us to assist you.

                          Regards,
                          Axis Bank
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                            S
                            Shaj Nazeer
                            from Chennai, Tamil Nadu
                            Aug 19, 2017
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                            regards change mobile number

                            Address: Pondicherry, Puducherry

                            Dear sir/madam,
                            My name g. Anbarassi my acno:[protected]. My atm card missing complaint in axis bank pondicherry. Bank issued instant debit card previous month july 15th. My new mobile number update immediately submit form. But i did not till now not update in mobile number. My update mobile no:[protected]. So no response in bank. So take a serious decision no responsibility update social activity axis twitter updates this message....
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                            Thimmanagowda K M
                            from Gauribidanur, Karnataka
                            Aug 19, 2017
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                            Address: Shimoga, Karnataka, 577427

                            Sir still the issue was not resolved from any body's so once again i submitting same, please take immediate action i complained on 13.08.17

                            From
                            Thimmanagowda k m
                            Baluru village
                            Shikaripura tq
                            Shimoga district
                            Karnataka_577427
                            Mob.[protected]
                            E-mail. [protected]@gmail.com

                            Dear sir,

                            Subject :- complaint against online fraudlt by telicall and hacked my bank account

                            In relation to the above subject i am thimmanagowda k m i am employee of muthoot finance ltd. And i have salary savings accounts with axis bank branch vytilla, cochi. Today morning 12.08.2017 one of the online fradult by do telicall he act as axis employee and he said me my debit card details like debit card number and all and also he asked some information about card and get mobile sms otp numbers unknowingly i said all the details but i didn't think they are fraudsters now my axis bank account number ([protected]) debited rs.7799/- the transaction done for purchase from e - ecommerce site and through pay u money payment gateway at gurgaon the transaction reference number is (Ecom pur/pay u money /gurgaon/120817/05:04) on 12.08.17 hence i request you for prevent this transaction before crediting to beneficiary seller account because min 48 hours it takes for crediting to their seller account. Hence i kindly requesting you for prevent this transaction immediately and save my money sir.
                            I hope you will take legal action immediately regarding this

                            I received calls from this mobile number. [protected]

                            Yours faithfully,
                            Thimmanagowda k m
                            Karnataka
                            Axis Bank customer support has been notified about the posted complaint.
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                              P
                              poojasingh12
                              from Delhi, Delhi
                              Aug 19, 2017
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110059

                              I have closed my axis bank account and amount of 935 rs was refunded by mr. Voonik company who sells online cloths at www.mrvoonik.com

                              The amount was refunded but bank was closed. Since then i am chasing mr. Voonik from last few months to get my refund but they say amount is refunded to bank. I tried visiting axis bank home branch at uttam nagar, delhi three times but the lady says there they cant help and rudely not offering any assitance while mr. Voonik also sent me arn no. 74332747104710374537511

                              And asked to show this to branch, but when i visit axis bank branch the lady did not wish to see the email from mr. Voonik and said we cant see other people mail and arn no. Has nothing to do with axis bank.

                              I want my refund and i have all proof of mental harassness from both parties axis bank and mr. Voonik.

                              I am unable to reach axisbank as my account is closed and they only pick call after inputting customer id on phone. On branch the people are rude and unhelpful. Thats also the main reason i closed my account with axis bank but for now i want my refund.

                              I hope you will resolve this matter at earliest.

                              Thanks

                              Name pooja singh
                              Contact [protected]
                              Sep 26, 2017
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 24, 2017
                              Axis Bank Customer Care's response
                              Hi Pooja,

                              Sorry for the trouble. Please share the details of your concerns on the e-mail ID provided at http://bit.ly/2odp3nV for us to assist you.

                              Regards,
                              Axis Bank
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                                Md Nabi
                                from Palwal, Haryana
                                Aug 19, 2017
                                Resolved
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                                Resolved

                                Address: Gulbarga, Karnataka, 585101

                                Axis bank team.

                                I have apply for current account - name sidrah service & i have given all documents to open current account since 25dys & i have taken follow up to gulbarga branch karnakata... But there are not giving me any proper response & and also i m waiting till monday if they will not respond me i will update u r bad service on social networks
                                Regards

                                Nabi cd gl gulbarga
                                Ph-[protected]
                                Sep 25, 2017
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 24, 2017
                                Axis Bank Customer Care's response
                                Hi Nabi,

                                Sorry for the trouble. Please share your contact number for us to connect with you.

                                Regards,
                                Axis Bank
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                                  A
                                  Aray Prabho
                                  from Delhi, Delhi
                                  Aug 19, 2017
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                                  online banking transactions got rejected but money not credited in my account

                                  Address: Udham Singh Nagar, Uttarakhand, 263153
                                  Website: AXIS BANK

                                  Dear sir,
                                  Am holding an account with you number [protected] in rudrapur in my name (Aray sanyasi prabho), done a transaction on 8th april 2017 for rs.3596/- for road tax for our hotel car but the same not gone thru where as the amount debited to my account. I have waited till 24th april thinking the same will get credited to my account but when the same not happened i have given a written complaint in the bank. Unfortunate that...
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                                  Shyam Mahawer
                                  from Rawatbhata, Rajasthan
                                  Aug 18, 2017
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                                  I am shyam lal mahawer i submit the documents of my brother mr kanhaiya lal for tata aig insurance policy by mr abhishek jain . he employee in your bank branch rawatbhata dist chittor garh his ID abhishek8 . my brothe policy amount deducted on 15/06/2017 but i have no any policy documents . mr abhishek give me flase statement i visit bank branch many times but i no recieve any stisfied massage .
                                  my bank slip details bellow.
                                  collecting bank-axis bank
                                  branch code--434
                                  acknoledgement no-434/150617/30041334
                                  collection a/c no.-[protected]
                                  date & time-15/06/2017
                                  application no.[protected]
                                  name-kanhaiya lal
                                  amount paid-2647
                                  mode of payment-mandate
                                  product name-accident shield base
                                  policy number/lead id (forrenewal/endorsem[protected]
                                  please tell me what will be action to your employee mr abhishek jain his id abhishek8. because my harassment from 45 days. pl any action this man and tell me about the action my email [protected]@gmail.com
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Akash Thapar
                                    from Ludhiana, Punjab
                                    Aug 18, 2017
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                                    Address: Sangrur, Punjab, 148023

                                    Respected sir/madam
                                    I filled ppf opening form on 7th of june 2017 at axis bank malerkotla, district - sangrur, punjab. But till date there is no positive response regarding this. I have visited many time at branch, and called several time, but nothing happened. I have given a cheque to them.
                                    Please tell me what should i do.
                                    Akashdeep
                                    [protected]
                                    Axis Bank customer support has been notified about the posted complaint.
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