Axis Bank Complaints & Reviews

Hello sir,

I (Manish saxena) would like to let you know that i have been using the axis bank my choice credit card for last 4-5 years.in that card i get 5% cash back on fuel and bill payment (Maximum 1000 rs.in a year). I have not skipped even single payment of the bill in past. Also, i did not face any issue in the past.

But, from last 5-6 months i am facing the issue on cash back. When i transfer the amount from axis bank credit card to paytm, i get the 5% cash back. The problem is, sometimes i get the cash back or sometimes not. It has started when i transferred the amount rs.15000 to my paytm wallet. After transferring the amount i did not get any cash baack. I called more than 20 times on customer care but every time i got the different excuses. After that it is happening regularly. Some of your executive told me that the merchant code is different for different transactions. When i am doing the same transaction, how the merchant code can be different.

I also visited you credit card branch located at vaishali, but nobody was aware of anything. Even they did not know my billing cycle, whether it is january to december or april to march. Your customer care executives were also confused on billing cycle. The branch was having broken chairs. No space to sit. I was not happy with anything.

Please do the needful. According to me if i am doing the same transaction so how can marchant code be different?

1) let me know the official working hours of axis bank because the security guard simply shut the door over my face at 3.25pm saying that "we are closed at 3.30 and in my watch it's 3.30", whereas in the official website the closing hour is 4.30pm.
Inform me so that in future i don't get such humiliation.

2) secondly how much time it needs to process for getting encash 24 service with my account, because i've applied for it over 2 months back but nothing matured till date.

Regards

Sir, i am a credit card holder! I have just been a month! But if your executive comes for call offers, if you do not accept it, then do not force any offer, then it is my right! What is the matter of insulting in it and now on such a thing, on august 31, when a mr. Naved called for a call from [protected] to offer tata cash lash cards, but i did not agree then he started at this way he insulting me then cut the call. You do not imposing me any offer. Its chargeable or free anything, it is a customer's decision and not forcibly execute the bank's executive! I hope you will do act!

Shiraj adil siddiqui
Card no. * 3884
Cell no. [protected]

My name is ajay kori from mumbai.
I had applied for salary account from axis bank on 5th august and submitted all of my documents then for next 20 days i didnt got any response from bank again i called them and ask for the account and again bank is approching me to again submit all document and they said that within 7 working days your account will be activate bt still its almost being a month nobody is responding for same.
Why they consider such bank as private. This banks are worst then goverment bank. Very poor service. Again n again they are sending me to another branch and its being 3 times thats i have submitted my documents.

Dear sir,
With reference to above,
I (Mr. Krishana ananad rao sutar)/ loan a/c no. Ppr[protected] had got person loan from your bank since 2016. That time my salary was about rs 14, 000 per month. At preasent my salary per month is rs 30, 000 per month. So please omit my name from cbil. So that i could your payment on one time in your a./c. My account no.[protected].
Please confirm at the earliest

I made a fd in the name of my daughter { ek. Jobi, sb account number [protected]} on 24/02/2017 for rs 60000- for six months. As she is minor, i myself operate her account. The due date falls on 24/08/2017. I did not apt for automatic renewal for the deposit. So my daughter's account must have been credited with the proceeds of the fd on 24/08/2017. But axis bank, karaikudi branch acted as they like without recognizing the intention of the customer and they have renewed the fd according to their own will and pleasure. Please look into my grievance and instruct the concerned branch to consider the option of the customer. Dr e. Kumaraswamy m.com, m. Phil, phd retired professor of commerce.

Dear sir,

I (M. Venkateswarao) having credit card ([protected]) linked to my salary account [protected] at pallavaram chennai branch. Earlier it was closed but showing written off in cibil can u please check for any balance remain or else please send close out letter by mail to me. Due to this my home loan halted kindly do the favour.

Please note i was sending by official mail but they are not responding., none they disclose credit card with out my knowledge/mail or prior intimation.., hence i have none other choice to go for consumer court.
If didn't get any response very soon.

Deatailos as follows :-

Moparthy venkateswararao
Cust id;[protected]
Creditcard :- [protected]
Pallavaram bank
Axis bank

I did online shopping through taruni.in site and did net banking payment

But got mail from merchant as

Dear anusha vanam,
This is in regards to your order with reference number 91625 on the merchant website taruni.in.

We are unable to obtain confirmation for the following payment 82497027.

We will get back to you with the latest status of your payment as and when we get confirmation.

What next:

If your payment is failed, please re-visit the merchant website for completing the order.
In case your payment is successful but order is declined by merchant due to delay in getting payment confirmation; we will have the money reversed to your account within 7-10 business days.
In case your payment is successful and confirmation is received without delay, merchant will process your order.
Please quote the below mentioned merchant reference number to your merchant to know the latest status of your order.

For your convenience, we have provided the order details below.

Order information

Merchant website : taruni.in
Date :[protected]:36:46
Merchant reference number : 91625
Ebs payment id : 82497027
Payment amount : 3402.00 inr
Customer name : anusha vanam
Customer email : anushav. [protected]@gmail.com
Status : incomplete
If there are any delays, please quote the above given merchant reference number and contact the merchant taruni.in.

Regards,
Ebs pg team

Please do not reply to this mail. This is a auto generated mail and replies to this email id are not attended.

Sir/i am murari mohon paul.ac/[protected]. Lts very important matter.11th august i had deposit 10000rupees. But that amount is still not credit on my account. I have contact my nearest branch manager. They are not able to slove the problem. Its disappointed to customers service.in my city we have more then 9 bank. I choose only axis.. Let me khow please
[protected]@gmail.com
Ph : [protected]

Hello, one month back i did open my salary account near my office though one of your executives in bangalore. My account still not activated. I submitted all the required documents correctly. I was calling to that respective executive but he is not responding well and kept on giving fault promises. His name is shashi and one more executive kannan. Please activate my account as soon as possible. My name is g. Divya swaroop.
Acc no:[protected].
The account which i taken is doesn't have a homebranch concept.
Thanks ®ards
G. Divya swaroop
Bangalore

My account no is [protected]. This account is salaried account till march 2016, but i have left my previous company. So it is converted to saving account. Please waived off lien amount as i want to re-use this account as salaried account. Otherwise i have to continue with my same bank account. Please waived off my lien amount.
Ifsc code - utib0002903

Hi,

I am amit kumar soni. My axis bank cust id:[protected]. Axis bank has wrongly charged me 3 times within 1 year for debit card annual fees. No one had requested duplicate debit card then why was other card issued? Even in that case, there should be only 2 charges, why it has been charged thrice?

When tried to contact axis bank customer care, they were so unethical and unprofessional that everytime when i complained, they said the are checking internally and disconnected my call. I tried at least 10 times.

Then i tried to mail them (Customer. [protected]@axisbank.com) as they have written in their site, i did not get any response. When i tried reaching out to customer care again, they are asking about 'complaint number'. What an unprofessional people! They never recorded my complaint, never shared a complaint number even after calling and mailing and they are asking complaint number. When i asked her to let me know how to generate a complaint number, she was again like a dumb. Then she did the same, asked me to hold and disconnected the call, hence i am damn frustrated and writing here. Axis bank has become worse than a police station where i can not register my complaints!!!

Anyway, i am planning to discontinue my account with axis bank but before that, resolve my issues and reverse the charges.

Answer me these points-

1. Who authorized you to issue 2 debit cards? Please share with the request number if i had requested it.
2. If you were upgrading 1st debit card to 2nd, why did not you de-activate the 1st when you issued 2nd?
3. You have been doing everything as per your will and without my request, why should i pay double/triple charges instead of just one charge?
4. As i said before, even if there was 2 debit cards issued, why my account has been charged thrice?

This is to request you to reverse the charges which were charged as annual fees against my debit card/s. I have been charged thrice against the same on dates: 17/01/2017, 24/03/2017 and 12/05/2017.

I have got my sanctioned letter for doing my phd in australia. Before visa the bank people told me that after submission of visa copy from my side, they will disburse the loan it seems. I got my visa and submitted to them on august first week. They took all the signatures from me and my parent's even in the stamp paper for disbursement but now they are asking for financial statement for the full course duration which the university is not giving as price will change every year and also that has been given clearly in my offer letter which i have given to them in the initial step of loan process. My father and mother is very much stressed. Even i came to australia on 13 the of august but till today these people talking something and something but not issuing my loan.

I have an salary account in axis bank from karelibaugh branch vadodara
Without my any submission how did u activate my demat account?
Is these sense of your services?
Jst closed it immediate i dont want to take any benifite from demate account closed it right now plz fast bcz i dont wanna use it soo plz as soon as possible closed it
And one thing is that how man u start activation in demat account without any kind of customers submissions?
Why?
How?
Much more quetions sir plz be loyal...
And plz closed my demat account
Thank you...

Dear Team,

I had very bad experience from Axis bank.My account number [protected]
in the name of Whizdom Educare private limited took more than 3-4 month to get activated.Sales person Mr Asif khan from Saket branch, New Delhi made silly mistakes so account got rejected many time causing mental harassment to us.
Mistakes viz-
1)taking sign of only one director on the account opening cheque.
2)Not cheking the spelling mistake on address proof (electricity bill)
3)Not attaching the certificate of incorporation with Account opening form. thereby again rejection
4)Not getting sign on service charges paper and many more reasons for each time rejection.

After getting completely harrased it got activated.
But our suffering does not end here as we have not received the welcome kit and cheque book needed for transaction.

It seems account closure is the only option to get rid of all these sufferings.
--

Shashi Shishodia,
Whizdom.[protected]@gmail.com

On dated 25/08/2017 i tried to withdraw rs 500 two times. The amount rs 500 got deducted 2 times from my debit card but i din't receive amount a single time. Among the two failed transaction, one got reversed but one is still pending. So, please refund the failed transaction amount in my account as early as possible. Thank you and looking forward for quick action.

Dear sir,

This is to inform you that i want to close my credit card.

P. Ganesh card no. [protected] (Main card)

Ponmudi a card no. [protected] (Add on card)

I have using this card for more than three years now and thanks for the services provided but i have paid all my dues and stopped using the card for last 3 months and now i have received statement for rs.1336, which i don't know how it is got generated.

Kindly close my and add on credit cards and send us the letter.

Thanks

Ganesh
[protected]

I had recharge my friend's no. From axis mobile, nd amount i had entered is deduct from my savings account but recharge is not done yet..2 hours before i had done the recharge. No customer care no is working and even when i called in branch no one is going to pick up the call. Can any one tell me who is going to give me the answer.. I thought if it is going to take 3-4 hours then we can go to the recharge shpp nd get the recharge even faster then mobile banking.

Sir, mujhe account open karna tha, i contact to axis bank, naraina branch new delhi, sales representative ne galat information de kar, saving account khulwa diya bole, hmare branch me smriddhi, ppf sabhi facility avaiabler hai, but mera saving to khol diya, but debit card ab tak nhi rec huyi hai, & ppf a/c still i progress, amount deposit may may 2017 ko huyi thi, but aug 17 end hone ko hai,,,
Please take necessary action for branch manager, operation head, & that sales person (Pankaj pandey)

On axis bank buzz credit card i got a call to have one cash back card for 20% discount. For that i was asked to share my card details. Then i got an otp from axis bank for rs. 10 transaction only. I was told that rs 10 will be charged for the making of card. So i thought it is only 10 rs and shared the otp with them. Then 27000 rupees was deducted from the bank on otp of 10 rupees.