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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 429

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R
rahulvermassssp
from Lucknow, Uttar Pradesh
Aug 20, 2017
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Dear sir i am subhash verma from lucknow my a/c[protected]
Axis bank patrakar puram lucknow
Bank cont. [protected], [protected]
I requested to close my account on 11 of july 2017 and filled a closer form. I stil wait for deactivate confermation message but i did not got any message then after 3 days i went to another near by axis bank in indiranagar to check deactivation. There's employ say to me your deactivation request did not sent form your branch.. So again i went to my main branch and asked to theirs employ then she say sorry sir today i will send request after that i sitill wait for message but did not get then again i call to bank she pick phone and said your request has been sent and you will get confernmation message within 2 days but sir my account not close yet but also apply charges today..
So dear sir please help me to close my account.
Thank you sir..
Axis Bank customer support has been notified about the posted complaint.
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    K
    Karthik Valluri
    from Vijayawada, Andhra Pradesh
    Aug 20, 2017
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    Hi,

    Last time i have called the phone banking to make sure that the same alerts pack on my number should be de activated. And i felt ok when agent informed that he has taken the request[protected].
    But today i have been charged with 15rupees again and when i called phone banking officer sumit said me that i can even de activate then by going to any nearest at or branch.

    Why was the information not provided to me in the first call that i have the other options?

    Is that my fault that the agent did not provided me full information?

    And sumit disconnected my call so nicely by talking to me and made it so natural.

    So this the kind of service which axis bank offers?

    Here are the audio clippings about how much time i waited to talk to an agent.

    And at the end i get this kind of response even when bank agent has done the mistake and other other agent disconnected the call.

    Hats off for the service u guys provided me.

    I would surely curse banks servicing agents who gave a nice lesson and a worst service ever.

    Would definitely go ahead to make this a serious one.

    Thanks again!!!
    Axis Bank customer support has been notified about the posted complaint.
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      M
      Monika Bhavya
      from Bengaluru, Karnataka
      Aug 20, 2017
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      Address: Bangalore, Karnataka, 560016

      I have an salary a/c at axis bank. Today i just checked my account and they have deducted on 19th aug 17 - consolidated charges 795.80 and gst-18% 143.24

      This is not first time, in the last month (July) they have deducted 22.07.17 -469.42 & gst 18%- 84.89, in the month of june (17.06.17) 1649.78 and service tax 247.47.
      It's horrible, should i close my account from axis bank?
      I tried to contact the customer care, the contact number is not working which they have provided.
      Please response
      Monika d
      Axis Bank customer support has been notified about the posted complaint.
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        R
        rajay mishra
        from Mumbai, Maharashtra
        Aug 19, 2017
        Resolved
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        Resolved

        Address: Mumbai City, Maharashtra

        I applied for opening axis bank account online and got call from local axis bank branch and a executive came to my home and took all required documents, i gave him 11 000rs for ac opening deposit. & he gave me welcome kit which included check book and user meanual guide (Date : 26 th july 2017) now its been 24 days still didn't received any account opening notification message, when i call that executive he always says it will be done today. Now i got feeling like he seems fishy for me, and i feel like he is cheating me, this is poor service from...in your bank. Additional detail i given below...
        Name - finewok foodies
        Ac no - [protected]
        I applied for current ac
        Branch sion trombay mumbai
        You cant understand what kind of problem im facing. I hv to give sallery to my employee as well as vendors payment but because of this problem i cant make any payment.
        Oct 6, 2017
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 24, 2017
        Axis Bank Customer Care's response
        Hi Rajay,

        Sorry for the trouble. Please call us at [protected]/[protected] for us to assist you.

        Regards,
        Axis Bank
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          S
          Shaj Nazeer
          from Chennai, Tamil Nadu
          Aug 19, 2017
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          regards change mobile number

          Address: Pondicherry, Puducherry

          Dear sir/madam,
          My name g. Anbarassi my acno:[protected]. My atm card missing complaint in axis bank pondicherry. Bank issued instant debit card previous month july 15th. My new mobile number update immediately submit form. But i did not till now not update in mobile number. My update mobile no:[protected]. So no response in bank. So take a serious decision no responsibility update social activity axis twitter updates this message....
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          T
          Thimmanagowda K M
          from Gauribidanur, Karnataka
          Aug 19, 2017
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          Address: Shimoga, Karnataka, 577427

          Sir still the issue was not resolved from any body's so once again i submitting same, please take immediate action i complained on 13.08.17

          From
          Thimmanagowda k m
          Baluru village
          Shikaripura tq
          Shimoga district
          Karnataka_577427
          Mob.[protected]
          E-mail. [protected]@gmail.com

          Dear sir,

          Subject :- complaint against online fraudlt by telicall and hacked my bank account

          In relation to the above subject i am thimmanagowda k m i am employee of muthoot finance ltd. And i have salary savings accounts with axis bank branch vytilla, cochi. Today morning 12.08.2017 one of the online fradult by do telicall he act as axis employee and he said me my debit card details like debit card number and all and also he asked some information about card and get mobile sms otp numbers unknowingly i said all the details but i didn't think they are fraudsters now my axis bank account number ([protected]) debited rs.7799/- the transaction done for purchase from e - ecommerce site and through pay u money payment gateway at gurgaon the transaction reference number is (Ecom pur/pay u money /gurgaon/120817/05:04) on 12.08.17 hence i request you for prevent this transaction before crediting to beneficiary seller account because min 48 hours it takes for crediting to their seller account. Hence i kindly requesting you for prevent this transaction immediately and save my money sir.
          I hope you will take legal action immediately regarding this

          I received calls from this mobile number. [protected]

          Yours faithfully,
          Thimmanagowda k m
          Karnataka
          Axis Bank customer support has been notified about the posted complaint.
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            P
            poojasingh12
            from Delhi, Delhi
            Aug 19, 2017
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 110059

            I have closed my axis bank account and amount of 935 rs was refunded by mr. Voonik company who sells online cloths at www.mrvoonik.com

            The amount was refunded but bank was closed. Since then i am chasing mr. Voonik from last few months to get my refund but they say amount is refunded to bank. I tried visiting axis bank home branch at uttam nagar, delhi three times but the lady says there they cant help and rudely not offering any assitance while mr. Voonik also sent me arn no. 74332747104710374537511

            And asked to show this to branch, but when i visit axis bank branch the lady did not wish to see the email from mr. Voonik and said we cant see other people mail and arn no. Has nothing to do with axis bank.

            I want my refund and i have all proof of mental harassness from both parties axis bank and mr. Voonik.

            I am unable to reach axisbank as my account is closed and they only pick call after inputting customer id on phone. On branch the people are rude and unhelpful. Thats also the main reason i closed my account with axis bank but for now i want my refund.

            I hope you will resolve this matter at earliest.

            Thanks

            Name pooja singh
            Contact [protected]
            Sep 26, 2017
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 24, 2017
            Axis Bank Customer Care's response
            Hi Pooja,

            Sorry for the trouble. Please share the details of your concerns on the e-mail ID provided at http://bit.ly/2odp3nV for us to assist you.

            Regards,
            Axis Bank
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              M
              Md Nabi
              from Palwal, Haryana
              Aug 19, 2017
              Resolved
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              Address: Gulbarga, Karnataka, 585101

              Axis bank team.

              I have apply for current account - name sidrah service & i have given all documents to open current account since 25dys & i have taken follow up to gulbarga branch karnakata... But there are not giving me any proper response & and also i m waiting till monday if they will not respond me i will update u r bad service on social networks
              Regards

              Nabi cd gl gulbarga
              Ph-[protected]
              Sep 25, 2017
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 24, 2017
              Axis Bank Customer Care's response
              Hi Nabi,

              Sorry for the trouble. Please share your contact number for us to connect with you.

              Regards,
              Axis Bank
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                A
                Aray Prabho
                from Delhi, Delhi
                Aug 19, 2017
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                online banking transactions got rejected but money not credited in my account

                Address: Udham Singh Nagar, Uttarakhand, 263153
                Website: AXIS BANK

                Dear sir,
                Am holding an account with you number [protected] in rudrapur in my name (Aray sanyasi prabho), done a transaction on 8th april 2017 for rs.3596/- for road tax for our hotel car but the same not gone thru where as the amount debited to my account. I have waited till 24th april thinking the same will get credited to my account but when the same not happened i have given a written complaint in the bank. Unfortunate that...
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                S
                Shyam Mahawer
                from Rawatbhata, Rajasthan
                Aug 18, 2017
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                I am shyam lal mahawer i submit the documents of my brother mr kanhaiya lal for tata aig insurance policy by mr abhishek jain . he employee in your bank branch rawatbhata dist chittor garh his ID abhishek8 . my brothe policy amount deducted on 15/06/2017 but i have no any policy documents . mr abhishek give me flase statement i visit bank branch many times but i no recieve any stisfied massage .
                my bank slip details bellow.
                collecting bank-axis bank
                branch code--434
                acknoledgement no-434/150617/30041334
                collection a/c no.-[protected]
                date & time-15/06/2017
                application no.[protected]
                name-kanhaiya lal
                amount paid-2647
                mode of payment-mandate
                product name-accident shield base
                policy number/lead id (forrenewal/endorsem[protected]
                please tell me what will be action to your employee mr abhishek jain his id abhishek8. because my harassment from 45 days. pl any action this man and tell me about the action my email [protected]@gmail.com
                Axis Bank customer support has been notified about the posted complaint.
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                  A
                  Akash Thapar
                  from Ludhiana, Punjab
                  Aug 18, 2017
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                  Address: Sangrur, Punjab, 148023

                  Respected sir/madam
                  I filled ppf opening form on 7th of june 2017 at axis bank malerkotla, district - sangrur, punjab. But till date there is no positive response regarding this. I have visited many time at branch, and called several time, but nothing happened. I have given a cheque to them.
                  Please tell me what should i do.
                  Akashdeep
                  [protected]
                  Axis Bank customer support has been notified about the posted complaint.
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                    A
                    allishirisha
                    from Hyderabad, Telangana
                    Aug 18, 2017
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                    Address: Hyderabad, Andhra Pradesh, 500061

                    Hello Sir,

                    I (SHIRISHA ALLI ) having account in AXIS BANK, MUSHEERABAD BRANCH, HYDERABAD, TELANGANA.
                    I have made imps transaction today (18 August 2017) for the amount 5000 Rs from my axis account to SYNDICATE BANK, SANJEEVA REDDY NAGAR BRANCH, HYDERABAD.

                    The amount got debited from my account but the beneficiary account is not credited.

                    I Haved checked in transaction status. it is showing status as SUSPECT
                    We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.

                    DETAILS ARE BELOW:
                    MY Axis bank account no: [protected]
                    Imps ref no. IMPS/P2A/[protected]/[protected]SYNB

                    HOPING A SPEEDY RESPONSE from you

                    REGARDS
                    SHIRISHA
                    +1 photos
                    Axis Bank customer support has been notified about the posted complaint.
                    I have called to Hyderabad axis bank customer care [protected] on 18 aug 2017.

                    They said this issue occurred due to session timeout and said money will be credited to my account or beneficiary account in 3 working days.

                    Luckily today evening 19 August 2017 6pm money has credited to beneficiary account

                    Problem solved

                    Regards
                    Shirisha
                    I have transfer the 6000 to icici bank account with the reff[protected], but it will not credited to beneficiary account but its debited from my account, could you please help and resolve this issues. Always Axis bank is very slow and not working,
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                      R
                      Ravi2975
                      from Dharwad, Karnataka
                      Aug 18, 2017
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                      Address: Chitradurga, Karnataka, 577501
                      Website: Axisbank.com

                      I applied for opening axis bank account online and got call from local axis bank branch and a executive came to my home and took all required documents,

                      I gave him 10, 000rs and 40, 000rs extra for credit card on fixed deposit. & he gave me welcome kit which included check book and atm card (Date : 8th august 2017)

                      Now its been 7+ days still didn't received any account opening notification message, when i call that executive he always says it will be done today. Now i got feeling like he seems fishy for me, and i feel like he is cheating me, this is poor service from axis bank.

                      Executive name : bheemraj
                      His phone number : [protected]

                      My account number in welcome kit : [protected]
                      Customer id :[protected]
                      Axis Bank customer support has been notified about the posted complaint.
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                        R
                        royal yogi
                        from Pune, Maharashtra
                        Aug 18, 2017
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                        Address: 411057

                        Dear sir,
                        An amount of rs. 8500 has been deducted from my credit card bearing no-[protected] without my consent towards paytm. On dated 26/05/2017.
                        I want to stop this payment towards this service for ever and refund the amount which has already deducted, kindly do the needful otherwise i will go for court of law for this transaction.
                        And i also want to know that when the customers are taking credit card from your bank the fraud people starts calling on registered mobile no. From where this information is getting leaked? Should we blame axis bank for this? Please help me in this and refund my amount.
                        Axis Bank customer support has been notified about the posted complaint.
                        Aug 30, 2017
                        Updated by royal yogi
                        You should take some action regarding this
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                          jigyansha
                          from Purushottampur, Odisha
                          Aug 18, 2017
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                          Address: Khordha, Odisha, 751024

                          Dear sir,
                          An amount of rs. 2049 has been deducted from my credit card bearing no-[protected] without my consent towards ecpp assistance serv. On dated 10/08/2017.
                          I want to stop this payment towards this service for ever and refund the amount which has already deducted, kindly do the needful otherwise i will go for court of law for this transaction.
                          Axis Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

                          Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

                          Regards,
                          CPP Team
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                            N
                            nav.singh
                            from Jalandhar, Punjab
                            Aug 18, 2017
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                            Address: Rupnagar, Punjab, 140001

                            Dear team,

                            Kindly confirm that what are the timings of axis bank.

                            Yesterday, i, navdeep singh, went to the axis bank branch ropar-140001 at 4:30pm. They told me that now branch has been closed for public dealing.

                            When i told to the staff that bank staff have to deal with their customer till 5:00pm for public dealing. They replied that sbi also closes at 3:30pm. Is this the behaviour of axis staff with its customer?

                            As a customer, i can not have access to the branch after 3:30pm.
                            However, they have access to the every customer to sell their products at any time.

                            I am gobsmacked with their behavious...!!

                            Regards

                            Axis bank customer
                            Axis Bank customer support has been notified about the posted complaint.
                            Hi
                            I got a cheque from axis bank regarding bajaj finance and the problem is that on cheque date is missing like in place of 2017 its written 201.
                            7 is missing so i request you make another cheque in name of same party

                            Thank you
                            [protected]

                            ropar branch-140001 timings - Comment #2822428 - Image #0
                            ropar branch-140001 timings - Comment #2822428 - Image #1
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                              Janardhan Janu
                              from Bengaluru, Karnataka
                              Aug 17, 2017
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                              Address: Hyderabad, Andhra Pradesh

                              I visited kairatabad branch to apply for new debit card, i confirmed with call center that i can visit any branch no need to visit home branch, but these people make me to visit 2 times and informed should visit home branch only, very very very worst service and wrong guidence to the customers, if any server down means u people should be frank with the customers, instead of that they are saying process was changed
                              maintaining high branches doesnt make any sense by providing this kind of service to the customers, try to improve it or else difficult to servive
                              Axis Bank customer support has been notified about the posted complaint.
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                                Chinna naveen
                                from Chirala, Andhra Pradesh
                                Aug 18, 2017
                                Resolved
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                                Resolved

                                Hello i am naveen from rajhamandry. I have open an salary account in dhanavaipeta branch office almost one month over till my account is not activated and main thing my salary is credited in that account so that's y i need to activate my account and that's the bank concern make me a false promises... And this is my account number
                                [protected]

                                One of the bank person make me a false promises when i call to him he can't give me a correct information regarding this so pls activate my account as early as possible
                                Sep 24, 2017
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 24, 2017
                                Axis Bank Customer Care's response
                                Hi,

                                Sorry for the trouble. Please call us at [protected]/[protected] for us to assist you.

                                Regards,
                                Axis Bank
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                                  sharvanc
                                  from Kharagpur, West Bengal
                                  Aug 17, 2017
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                                  Address: Munger, Bihar

                                  On 17 aug 2017 at 7:14 pm, i have withdrawn 500 rupees from an axis bank atm situated at the technology students gymkhana, iit kharagpur, kharagpur, west bengal. And the mechine delivered 5* 100 rupees currency notes out of which one was teared and fixed with a cellotape. I tried to purachase with that note at 3 different shops and all of them said that, that note is faulty and wont work. This is such a bad experience and this is first time to me and my friends. Such an irresponcible service is not at all acceptable. So give me a solution to this quickly, because im a student and i actually know the value and need of money.
                                  My mob no:[protected]
                                  +1 photos
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    swaranchi
                                    from Mumbai, Maharashtra
                                    Aug 17, 2017
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                                    Address: Mumbai City, Maharashtra, 410210
                                    Website: www.naukrispace.com

                                    I have an account in Axis Bank in Kharghar Branch, On 16th August 2017 my daughter was making the payment on one naukri website called www.naukrispace.com of Rs.1000/-, by AXIS Master Card for which she entered the OTP, but after putting OPT instead of 1000 rupees my 91, 000/- has been debited from my Axis Bank Account in just 3 minutes intermittently in five stages i.e 1000, 10000, 10000, 40000 and 30000 in just 3 minutes,
                                    Not getting how to recover my 91000/- feeling Helpless,
                                    Please look into these matter and resolve the problem as soon as possible,

                                    Account Holder Name- Harishchandra Shankar Mhatre
                                    A/c Number: [protected]
                                    Branch : Kharghar, Navi Mumbai

                                    Please do the needful
                                    Axis Bank customer support has been notified about the posted complaint.
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