Axis Bank Complaints & Reviews

Axis bank has deducted around 8800 rs saying BRN charges and I don’t have any credit cards, just wanted to know what are these charges

This is S Janhavi (Customer ID:[protected]. And I had an account in axis bank branch (IFSC code - UTIB0000065). Last year, December 2021 we decided to close the account and at that time all the cards were destroyed including debit, credit cards and there were no mention of outstanding balance as such even after enquiring seperately.

Yet we started receiving email saying there is an outstanding balance and needs to be paid.

Since then we have approached the bank thrice regarding the same issue but they were unable to resolve it and were not able to give us the credit card details too as it was destroyed by the employee there, and still we don't know the credit card number in its entirety.

They gave us a customer care number to talk to and get it resolved there. The number given by the branch office to contact was [protected]
The initial call was on 5th March 2022 at 4.44PM, Agent - Mohammad Usman from Retention desk
He offered to cancel the card after paying the minimum amount of 150/- or so and providing with life time card with no charges
But that was not done

Next call was on 9th April 2022 at 5:39PM, Agent - Akash M
He responded that there are no active card linked to registered phone number and the card is terminated and there is no pending due to be paid.

The credit card due balance was less when this issue started but due to lack of information and resolution from the branch office as well as misinformation by customer care executive it has been multiple by 6 times.

We contacted nodal.[protected]@axisbank.com too via mail regarding the same. It's been week and got a message saying the card is cancelled, yet again I recieved the same mail saying there is an outstanding balance to be paid now.

Please help us out with this and resolve the issue.

Hi Axis team,

I made a GPAY transaction on 11/06/20222 from my mobile no : xxxxxxx248(linked to SBI account) to beneficiary mobile no:xxxxxxx912(Linked to ICICI account).

Beneficiary Mobile number is linked to ICICI account No:XXXXXXXX5344. GPAY is showing the transaction is completed & SETTLED. Image is highlighted as shown below

This ICICI bank account is inactive from 27/01/2022. So the transaction should have been failed & money should have been returned. But transaction completed & payment not received by the beneficiary due to inactive account. We have cross verified & checked with the beneficiary bank(ICICI) that amount is not received & the account is still inactive.

But when we checked with my bank SBI as per the direction from GPAY, that money was transferred to an AXIS bank account no: [protected] with IFSC Code: UTIB0000000.

We need axis bank intervention to resolve this issue.

Can someone with similar experience help on this issue.

Selva

I have visited the main branch in malkajgiri Hyderabad they are not aware as to how to close a NRI account. They told they will get back by end of the day but until today i haven't got a call from them.
I have to open a salary account and i am not able to open because of this NRI account.
Is this the service provided by Axis to their customers.
So much of inconvenience.

Respected Sir,
I went to axis bank to open an account with all my documents. I then got a mobile notification and email notification saying application no [protected] has received all details.Then due to bad service I went back and cancelled my application.But I'm still having the system saying that my papers and application is under process.I just want to know if they have cancelled my application .I would also like to know if an account is open under Neil Rufus Carasco and Jocelyn Cabiten joint in your bank.i even surrendered by card back and checkbook but still did not get any notification from the branch nor email nor telephone.please look at the matter.

I got almost 3-4 calls daily from axis Bank. They asked for house loan and car loan and some call and doesn't answer when I picked up the call.
So this is my request to please stop calling without any reason.

Hello
Sir/Madam
I have ordered a JSB HF05 Ultra Leg
Massager on[protected] by debit card.
But I canceled my product on[protected].
Amazon initiated the refund on 20-09-
2021 and it was expected to come after
10-15 working days.
Amazon gave me the reference id 027211
but the Axis bank has still not credited my
money.
This is urgent please help me as soon as
possible

Dear Team, I have changed my job from Axis Bank to Hdfc Bank since 11- April - 2022 . I have received NOC and relieving letter from Axis Bank . As per them they have discontined my pan from Irda website, but the same is still showing as active in irda portal . Axis Bank is stating that approval is pending from IRDA . Dear team i request you to please check the matter and help discontinue my Pan no from irda portal which is still showing in Axis Bank name . Attached is the screenshot given by Axis Bank and HDFC bank .

PAN NO - DDPKS9570P
Name - Himanshu Sejpal

I have received an email regarding the deduction in my bank account as

Dear Customer, We wish to inform you that INR 59.00 has been debited from your A/c no. XX4282 on[protected]:13:11 at Sign verf chrgs-(UTIB[protected]_06. Available balance: INR ****. Please SMS BLOCKALL to +91-[protected] or call[protected], if the transaction has not been initiated by you.

On contacting customer care they are not resolving the issue and asking me to remember any EMI's or mandates given 2-3 days back or visit the branch for further details.

I have not applied for any loan, EMI, or given any mandate to anyone to deduct this amount.

Registered mobile number - [protected]
Account number - [protected]

आपके बैंक द्वारा मेरे खाता संख्या- [protected] जोकि एक्सिस बैंक होडल में है। आपके द्वारा फरबरी एवम् 21 मई को बैंक की गलती के कारण 500 रुपए +500 रुपए (कुल 1000) रुपए काटे गए एवम् उस पर (90+90=180 रुपए जीएसटी काटा गया। मेरे कंप्लेन करने पर 14 जून को मुझे 1000 रुपए का चार्ज रिफंड कर दिया गया एवम् बताया गया की सिस्टम के बाई डिफॉल्ट गलती की वजह से यह हुआ है। अतः आपसे अनुरोध है कि मुझ पर जो जीएसटी गलत चार्ज किया गया है उस 180 रुपए को भी रिफंड किया जाए क्योंकि बैंक की गलती का चार्ज में क्यों भुगतून।

I was a cash deposit of Rs. 20, 000 through CDM machine on 14/06/2022 between 10:05 pm and 10:15 pm today. But My money is stuck in CDM machine and also i didn't get any confirmation receipt or massage, Please check the photos below.

ATM MACHINE ID - DPRH121304...

Without my permission some amount getting debited from my account, It is mentioned in the statement like TIPS/SCG/MCC/13.11.21/E NASSERVANJI CO...

While making the payment to various vendors I was charged already with extra fees while swiping the card at various points then why after few days I am being charged extra.

I am using salary account and what is the use it, why you guys charge me for using debit card....

There is a difference of 590 rupees between my account balance and balance shown in the statement. There is no record to where this money has been transacted. Kindly solve this issue.

Still i am getting unwanted calls from Axis Bank

Block the ECS from Bajaj Finance Ltd as Rs 117 is auto debited from my Axis Bank Account as though I have not purchase any items from Bajaj Finance and I did not initiate any ECS from Bajaj Finance...

I already registered my mobile number. When i do a payment through paytm by credit card but i can't get otp for payment and i get a message of 'mobile number is not updated for online transactions'. But i also update my mobile number in axis bank account. I can't do any payment in paytm, google pay, bhim, samsung pay etc....

On[protected] I visited axis bank nearby my location to get my account open and after all formalities the person who assisted to open my account is RAVI didn’t remember his full name and they told us that account will be open tomorrow but till now[protected] account didnt active and after contacting mr.ravi they keep making excuses and didn’t listen at all and also not returning my money back please look into this .
Name-manish kumar
Bank address-Police Station, Ground Floor Avadh Tirupati Road, Barauni, opposite Phulwariya, Bihar 851112

Dear team
Yesterday i.e., on[protected] I withdrew Rs. 2000/- from axis bank atm with ATM ID: SWCW6183 (Hospet, Karnataka). I have received 4 notes of Rs. 500 out of these 4 notes one note is torn at the bottom side. If such a reputed bank is providing torn notes then what customers should do as now no one is taking that note. Why do banks deposit such currency in an atm finally customer has to suffer banks are taking charges from the customer for each service like atm transactions exceeding the limit, yearly charges for atm operation, etc then what penalty bank will pay if the customer is facing problem because of the bank. My registered mobile no. is [protected]

I go for complaint, but they says please provide Transaction id or UTR no. from your app INDITAB PAYU. From this platform fraud person used to debit two transaction of Rs. 51115 & Rs. 31691 from my credit card. if provide them those Transaction id or UTR no. then bank should try to refund my money. I have only refrence no. [protected] Date 04 Jun 2022 of Rs. 51115.86 & No. [protected] Date 04 Jun 2022 of Rs. 31691.83 using platform ''PAYU*INDITABPAYU, NEW DELHI, IND. Really i inform you please provide me Transaction id or UTR no. of those above transaction, otherwise i take strick action on ''PAYU*INDITABPAYU". How can possible, fraud persons using your platform for make this type of transaction. Some poor people save money for make bright future, but some peoples were destroy there future. please dont say me in reply msg for GO TO POLICE STATION FOR COMPLAINT. They also demand that tran id or utr no.

I had fraud of Rs. 51115 & Rs. 31691 with my credit card on 5.6.22 & also those complaint are raised. No any response from your institute & nearest bank also not accept my complaint because i have Refrence no. of transaction, but I want Tran ID or UTR no. of both transaction. I am an employee & my salary between 15000. How i paid that amt which was not received by me...pls provide me tran id of both transaction. I treid to refund my money only with your help, please.