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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 43

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N
Nageshwar G
Jun 15, 2022
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Still i am getting unwanted calls from Axis Bank
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    Block the ECS from Bajaj Finance Ltd as Rs 117 is auto debited from my Axis Bank Account as though I have not purchase any items from Bajaj Finance and I did not initiate any ECS from Bajaj Finance...
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    Last benchers
    Jun 14, 2022
    Resolved
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    Resolved

    Mobile number not registered

    I already registered my mobile number. When i do a payment through paytm by credit card but i can't get otp for payment and i get a message of 'mobile number is not updated for online transactions'. But i also update my mobile number in axis bank account. I can't do any payment in paytm, google pay, bhim, samsung pay etc....
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    Manishkumar9709
    from Begusarai, Bihar
    Jun 14, 2022
    Resolved
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    Resolved

    Address: Police Station, Ground Floor Avadh Tirupati Road, Barauni, opposite Phulwariya, Bihar 851112

    On[protected] I visited axis bank nearby my location to get my account open and after all formalities the person who assisted to open my account is RAVI didn’t remember his full name and they told us that account will be open tomorrow but till now[protected] account didnt active and after contacting mr.ravi they keep making excuses and didn’t listen at all and also not returning my money back please look into this .
    Name-manish kumar
    Bank address-Police Station, Ground Floor Avadh Tirupati Road, Barauni, opposite Phulwariya, Bihar 851112
    +1 photos
    Jun 17, 2022
    Complaint marked as Resolved 
    Customer support reached on my number and they told us the problem and after that i think they notified this about in mentioned axis branch and they fix this in 2-4 hours
    Axis Bank customer support has been notified about the posted complaint.
    Jun 17, 2022
    Updated by Manishkumar9709
    They call me back after this and got resolved within 2-4 hours
    thank you
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      Z
      zubertheguru
      from Hospet, Karnataka
      Jun 14, 2022
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      Address: HOSPET

      Dear team
      Yesterday i.e., on[protected] I withdrew Rs. 2000/- from axis bank atm with ATM ID: SWCW6183 (Hospet, Karnataka). I have received 4 notes of Rs. 500 out of these 4 notes one note is torn at the bottom side. If such a reputed bank is providing torn notes then what customers should do as now no one is taking that note. Why do banks deposit such currency in an atm finally customer has to suffer banks are taking charges from the customer for each service like atm transactions exceeding the limit, yearly charges for atm operation, etc then what penalty bank will pay if the customer is facing problem because of the bank. My registered mobile no. is [protected]
      Axis Bank customer support has been notified about the posted complaint.
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        A
        Anil J. Patel
        Jun 14, 2022
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        Address: A.B. Road Sendhwa
        Website: axisbank.in

        I go for complaint, but they says please provide Transaction id or UTR no. from your app INDITAB PAYU. From this platform fraud person used to debit two transaction of Rs. 51115 & Rs. 31691 from my credit card. if provide them those Transaction id or UTR no. then bank should try to refund my money. I have only refrence no. [protected] Date 04 Jun 2022 of Rs. 51115.86 & No. [protected] Date 04 Jun 2022 of Rs. 31691.83 using platform ''PAYU*INDITABPAYU, NEW DELHI, IND. Really i inform you please provide me Transaction id or UTR no. of those above transaction, otherwise i take strick action on ''PAYU*INDITABPAYU". How can possible, fraud persons using your platform for make this type of transaction. Some poor people save money for make bright future, but some peoples were destroy there future. please dont say me in reply msg for GO TO POLICE STATION FOR COMPLAINT. They also demand that tran id or utr no.
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        Axis Bank customer support has been notified about the posted complaint.
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          A
          Anil J. Patel
          Jun 14, 2022
          Resolved
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          Resolved

          Address: A.B. Road, Sendhwa
          Website: axisbank.in

          I had fraud of Rs. 51115 & Rs. 31691 with my credit card on 5.6.22 & also those complaint are raised. No any response from your institute & nearest bank also not accept my complaint because i have Refrence no. of transaction, but I want Tran ID or UTR no. of both transaction. I am an employee & my salary between 15000. How i paid that amt which was not received by me...pls provide me tran id of both transaction. I treid to refund my money only with your help, please.
          +2 photos
          Jun 14, 2022
          Complaint marked as Resolved 
          I go for complaint, but they says please provide Transaction id or UTR no. from your app INDITAB PAYU. From this platform fruad person used to debit two transaction of Rs. 51115 & Rs. 31691 from my credit card. if provide them those Transaction id or UTR no. then bank should try to refund my money. I have only refrence no. 3029095632 Date 04 Jun 2022 of Rs. 51115.86 & No. 3029097930 Date 04 Jun 2022 of Rs. 31691.83 using platform ''PAYU*INDITABPAYU, NEW DELHI, IND. Really i inform you please provide me Transaction id or UTR no. of those above transaction, otherwise i take strick action on ''PAYU*INDITABPAYU". How can possible, fraud persons using your platform for make this type of transaction. Some poor people save money for make bright future, but some peoples were destroy there future.
          Axis Bank customer support has been notified about the posted complaint.
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            M
            Mitali Thakkar
            Jun 13, 2022
            Resolved
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            Resolved

            Hi Sir,

            I am requesting for the issue of priority pass for which i am eligible. Its been more than month that i am trying to call customer care service to track the details. During the call, i dont get proper answer on what is the status (after 1 week later of the return, they gave me bluedart service number).

            No action is taken till now just raising some complaints and ticket requests. I was expecting some actions, though it is not my problem that the deliver address was changed and i didnt get any call to collect it hence it got return.

            Complaint request No : 73443400. Please i am expecting some action.
            This is my last hope.

            Thanks & Regards,
            Mitali J T
            Jul 22, 2022
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 15, 2022
            Axis Bank Customer Care's response
            Hi Mitali, as per SR number 73443400, we wish to inform you that priority pass has been re-dispatched through Bluedart via AWB number: [protected] and shall be delivered shortly. Request your patience in the interim. Regards, Team Axis Bank
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              C
              Chandra Babu T
              Jun 13, 2022
              Resolved
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              Resolved

              Address: Hyderabad

              Without my permission some amount getting debited from my account, it is mentioned in the statement like tip/scg. Visa. Pos. Dt 240116. If i ask customer care they say if i use my debit card in hotel or some shopping it will be charged. Am using salary account and what is the use it, why you guys charge me for using debit card. The restaurant or super market or where ever we swipe they charge 2 percent for using card, the merchant will pay the bank some percentage and why the hell you guys charging from us too. You guys charging all sort of service charge, atm usage charge, annual debit card charges, NACH ECS charges, quarterly charges etc... from use without fail, including all this charge this hidden chargers.

              If this is your process alert us through sms u will be charged certain amount since you swipped with this merchant, you guys correctly charging 15 rs for sms right the what is the pain for you to alert a customer. If we repay loan or cc bill you guys keep on messaging right why can't do this.

              I need a proper response for this and i need my money back till now which is debited. Unable to maintain Axis account.
              Jul 22, 2022
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 15, 2022
              Axis Bank Customer Care's response
              Hi Chandra Babu T, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
              Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                M
                MaithiliK11
                from Nagpur, Maharashtra
                Jun 13, 2022
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                Not issuing NOC

                There was some outstanding amount which was paid on April 22, 2022
                There is no amount left now and I want the NOC letter from the bank, but still it is not sending it. Very rude, disgusting and nonsense irresponsible behavior from Axis bank. What should I do?...
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                H
                Harsha Patnaik
                Jun 11, 2022
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                Address: Axis Bank

                While I trying to do online transaction with my credit card "Your Mobile is not update with us for Online Transaction and contact support" I've contacted support vide SR No[protected] and[protected] and Without resolving my issue axis bank close my complaints as resolved. This behavior from Axis i didn't expect.
                Axis Bank customer support has been notified about the posted complaint.
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                  P
                  Prajyotpokale
                  from Nagpur, Maharashtra
                  Jun 11, 2022
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                  Actually i paid Lic premiums via axis bank credit card payment deducted but Lic not received payment
                  Axis Bank customer support has been notified about the posted complaint.
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                    D
                    daspc
                    from Guwahati, Assam
                    Jun 11, 2022
                    Resolved
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                    Resolved

                    I am account holder of your bank and attempted cash withdrawal of Rs 10000 at Fraser road, Patna, Bihar ATM of Central Bank of India on 11th june, 22 at 09:53:04 My account is debited but cash is not released at ATM. Pl resolve and credit my account at the earliest.
                    Jul 25, 2022
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 15, 2022
                    Axis Bank Customer Care's response
                    Hi, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/atmminimumcashwithdrawallimitminimumcashwit.aspx for more information on the referred topic. Regards, Team Axis Bank
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                      S
                      Santosh narayan teli
                      Jun 9, 2022
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                      Address: Pachora

                      Please help me my account
                      +1 photos
                      Axis Bank customer support has been notified about the posted complaint.
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                        S
                        Santosh narayan teli
                        Jun 9, 2022
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                        Address: Banoti ta soygaon

                        Mere credit card fraud huva hai sir please recovery my many
                        +1 photos
                        Axis Bank customer support has been notified about the posted complaint.
                        Jun 09, 2022
                        Updated by Santosh narayan teli
                        Please recovery my many

                        Jun 09, 2022
                        Updated by Santosh narayan teli
                        Please help me

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                          J
                          JEEV NIKETAN
                          Jun 9, 2022
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                          Address: Axis bank Infantry

                          They are only given false comitment
                          Axis Bank customer support has been notified about the posted complaint.
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                            D
                            Dipti Chandrakar
                            Jun 8, 2022
                            Resolved
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                            Resolved

                            Address: Risali Bhilai Branch, Dist-Durg, Chhattisgarh

                            I have a salary a/c in axis bank Risali Bhilai Chhattisgarh branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account.some day in May 2022 they Deducted 885 rs from my account on behalf of new Atm card, this account is just 8 month old and old atm is replaced by the new one, I even didn't get SMS for this deduction, worst Service I ever Had.
                            Jul 25, 2022
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 10, 2022
                            Axis Bank Customer Care's response
                            Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
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                              A
                              Arunachu1995
                              Jun 8, 2022
                              Resolved
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                              Resolved

                              Sir/Mam,
                              I am enjoying a pre qualified personal loan with Axis Bank with number PPR[protected]. For the month of June 2022 I have paid my EMI through my salary account net banking. The payment was successful . But I am receiving continuous calls from Axis to pay the EMI again. And they also blocked my savings account with Axis Bank in the name of ECS. I have not signed any documents related to ECS. They are doing the same thing again and again. And the amount paid is not reflecting in my loan account. Kindly do the needful.
                              Jul 25, 2022
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 10, 2022
                              Axis Bank Customer Care's response
                              Hi, we request you to share the numbers from which the calls are received for further assistance in the referred matter. Regards, Team Axis Bank
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                                N
                                Nageshwar G
                                Jun 8, 2022
                                Resolved
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                                Resolved

                                Getting unwanted calls from Axis Bank

                                I am getting unwanted calls from Axis Bank...
                                +1 photos
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                                PallaviOhri
                                from Hoshiarpur, Punjab
                                Jun 8, 2022
                                Resolved
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                                Resolved

                                Address: Mohali

                                Hi Sir/Madam,

                                My salary account/saving account i am using of AXIS Bank from last 6.7+ years and I have never faced this issue ever.

                                My account number in axis bank ends with 5510(last four digits) . Bank opened demat account without my permission/request and also cut the charges RS.885 by AXIS Direct transaction. I just got to my near branch which is in hometown they only told me that the deduction is for Demat account charges.

                                I told them that how the bank opened and charge for the account which is not requested or needed by me. They don't gave any answer.
                                Then I tried to resolve the same over their website but unfortunately don't get any point of contact. I raised a complaint to reimburse the charges into my account back but no action took by bank.

                                Kindly take a appropriate action and help me to close the account which is not opened by me and ask bank to reimburse th amount of 885 back to my account.

                                Your sincerely,
                                Pallavi Ohri
                                Senior Software Engineer
                                +1 photos
                                Jul 25, 2022
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 10, 2022
                                Axis Bank Customer Care's response
                                Hi, we request you to share your concerns with us at [protected]@axisdirect.in for further assistance in the referred matter. Regards, Team Axis Bank
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