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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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T
Thimmanagowda K M
from Gauribidanur, Karnataka
Aug 19, 2017
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Address: Shimoga, Karnataka, 577427

Sir still the issue was not resolved from any body's so once again i submitting same, please take immediate action i complained on 13.08.17

From
Thimmanagowda k m
Baluru village
Shikaripura tq
Shimoga district
Karnataka_577427
Mob.[protected]
E-mail. [protected]@gmail.com

Dear sir,

Subject :- complaint against online fraudlt by telicall and hacked my bank account

In relation to the above subject i am thimmanagowda k m i am employee of muthoot finance ltd. And i have salary savings accounts with axis bank branch vytilla, cochi. Today morning 12.08.2017 one of the online fradult by do telicall he act as axis employee and he said me my debit card details like debit card number and all and also he asked some information about card and get mobile sms otp numbers unknowingly i said all the details but i didn't think they are fraudsters now my axis bank account number ([protected]) debited rs.7799/- the transaction done for purchase from e - ecommerce site and through pay u money payment gateway at gurgaon the transaction reference number is (Ecom pur/pay u money /gurgaon/120817/05:04) on 12.08.17 hence i request you for prevent this transaction before crediting to beneficiary seller account because min 48 hours it takes for crediting to their seller account. Hence i kindly requesting you for prevent this transaction immediately and save my money sir.
I hope you will take legal action immediately regarding this

I received calls from this mobile number. [protected]

Yours faithfully,
Thimmanagowda k m
Karnataka
Axis Bank customer support has been notified about the posted complaint.
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    P
    poojasingh12
    from Delhi, Delhi
    Aug 19, 2017
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110059

    I have closed my axis bank account and amount of 935 rs was refunded by mr. Voonik company who sells online cloths at www.mrvoonik.com

    The amount was refunded but bank was closed. Since then i am chasing mr. Voonik from last few months to get my refund but they say amount is refunded to bank. I tried visiting axis bank home branch at uttam nagar, delhi three times but the lady says there they cant help and rudely not offering any assitance while mr. Voonik also sent me arn no. 74332747104710374537511

    And asked to show this to branch, but when i visit axis bank branch the lady did not wish to see the email from mr. Voonik and said we cant see other people mail and arn no. Has nothing to do with axis bank.

    I want my refund and i have all proof of mental harassness from both parties axis bank and mr. Voonik.

    I am unable to reach axisbank as my account is closed and they only pick call after inputting customer id on phone. On branch the people are rude and unhelpful. Thats also the main reason i closed my account with axis bank but for now i want my refund.

    I hope you will resolve this matter at earliest.

    Thanks

    Name pooja singh
    Contact [protected]
    Sep 26, 2017
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 24, 2017
    Axis Bank Customer Care's response
    Hi Pooja,

    Sorry for the trouble. Please share the details of your concerns on the e-mail ID provided at http://bit.ly/2odp3nV for us to assist you.

    Regards,
    Axis Bank
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      M
      Md Nabi
      from Palwal, Haryana
      Aug 19, 2017
      Resolved
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      Address: Gulbarga, Karnataka, 585101

      Axis bank team.

      I have apply for current account - name sidrah service & i have given all documents to open current account since 25dys & i have taken follow up to gulbarga branch karnakata... But there are not giving me any proper response & and also i m waiting till monday if they will not respond me i will update u r bad service on social networks
      Regards

      Nabi cd gl gulbarga
      Ph-[protected]
      Sep 25, 2017
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 24, 2017
      Axis Bank Customer Care's response
      Hi Nabi,

      Sorry for the trouble. Please share your contact number for us to connect with you.

      Regards,
      Axis Bank
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        A
        Aray Prabho
        from Delhi, Delhi
        Aug 19, 2017
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        online banking transactions got rejected but money not credited in my account

        Address: Udham Singh Nagar, Uttarakhand, 263153
        Website: AXIS BANK

        Dear sir,
        Am holding an account with you number [protected] in rudrapur in my name (Aray sanyasi prabho), done a transaction on 8th april 2017 for rs.3596/- for road tax for our hotel car but the same not gone thru where as the amount debited to my account. I have waited till 24th april thinking the same will get credited to my account but when the same not happened i have given a written complaint in the bank. Unfortunate that...
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        S
        Shyam Mahawer
        from Rawatbhata, Rajasthan
        Aug 18, 2017
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        I am shyam lal mahawer i submit the documents of my brother mr kanhaiya lal for tata aig insurance policy by mr abhishek jain . he employee in your bank branch rawatbhata dist chittor garh his ID abhishek8 . my brothe policy amount deducted on 15/06/2017 but i have no any policy documents . mr abhishek give me flase statement i visit bank branch many times but i no recieve any stisfied massage .
        my bank slip details bellow.
        collecting bank-axis bank
        branch code--434
        acknoledgement no-434/150617/30041334
        collection a/c no.-[protected]
        date & time-15/06/2017
        application no.[protected]
        name-kanhaiya lal
        amount paid-2647
        mode of payment-mandate
        product name-accident shield base
        policy number/lead id (forrenewal/endorsem[protected]
        please tell me what will be action to your employee mr abhishek jain his id abhishek8. because my harassment from 45 days. pl any action this man and tell me about the action my email [protected]@gmail.com
        Axis Bank customer support has been notified about the posted complaint.
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          A
          Akash Thapar
          from Ludhiana, Punjab
          Aug 18, 2017
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          Address: Sangrur, Punjab, 148023

          Respected sir/madam
          I filled ppf opening form on 7th of june 2017 at axis bank malerkotla, district - sangrur, punjab. But till date there is no positive response regarding this. I have visited many time at branch, and called several time, but nothing happened. I have given a cheque to them.
          Please tell me what should i do.
          Akashdeep
          [protected]
          Axis Bank customer support has been notified about the posted complaint.
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            A
            allishirisha
            from Hyderabad, Telangana
            Aug 18, 2017
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            Address: Hyderabad, Andhra Pradesh, 500061

            Hello Sir,

            I (SHIRISHA ALLI ) having account in AXIS BANK, MUSHEERABAD BRANCH, HYDERABAD, TELANGANA.
            I have made imps transaction today (18 August 2017) for the amount 5000 Rs from my axis account to SYNDICATE BANK, SANJEEVA REDDY NAGAR BRANCH, HYDERABAD.

            The amount got debited from my account but the beneficiary account is not credited.

            I Haved checked in transaction status. it is showing status as SUSPECT
            We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.

            DETAILS ARE BELOW:
            MY Axis bank account no: [protected]
            Imps ref no. IMPS/P2A/[protected]/[protected]SYNB

            HOPING A SPEEDY RESPONSE from you

            REGARDS
            SHIRISHA
            Axis Bank customer support has been notified about the posted complaint.
            I have called to Hyderabad axis bank customer care [protected] on 18 aug 2017.

            They said this issue occurred due to session timeout and said money will be credited to my account or beneficiary account in 3 working days.

            Luckily today evening 19 August 2017 6pm money has credited to beneficiary account

            Problem solved

            Regards
            Shirisha
            I have transfer the 6000 to icici bank account with the reff[protected], but it will not credited to beneficiary account but its debited from my account, could you please help and resolve this issues. Always Axis bank is very slow and not working,
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              R
              Ravi2975
              from Dharwad, Karnataka
              Aug 18, 2017
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              Address: Chitradurga, Karnataka, 577501
              Website: Axisbank.com

              I applied for opening axis bank account online and got call from local axis bank branch and a executive came to my home and took all required documents,

              I gave him 10, 000rs and 40, 000rs extra for credit card on fixed deposit. & he gave me welcome kit which included check book and atm card (Date : 8th august 2017)

              Now its been 7+ days still didn't received any account opening notification message, when i call that executive he always says it will be done today. Now i got feeling like he seems fishy for me, and i feel like he is cheating me, this is poor service from axis bank.

              Executive name : bheemraj
              His phone number : [protected]

              My account number in welcome kit : [protected]
              Customer id :[protected]
              Axis Bank customer support has been notified about the posted complaint.
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                R
                royal yogi
                from Pune, Maharashtra
                Aug 18, 2017
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                Address: 411057

                Dear sir,
                An amount of rs. 8500 has been deducted from my credit card bearing no-[protected] without my consent towards paytm. On dated 26/05/2017.
                I want to stop this payment towards this service for ever and refund the amount which has already deducted, kindly do the needful otherwise i will go for court of law for this transaction.
                And i also want to know that when the customers are taking credit card from your bank the fraud people starts calling on registered mobile no. From where this information is getting leaked? Should we blame axis bank for this? Please help me in this and refund my amount.
                Axis Bank customer support has been notified about the posted complaint.
                Aug 30, 2017
                Updated by royal yogi
                You should take some action regarding this
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                  J
                  jigyansha
                  from Purushottampur, Odisha
                  Aug 18, 2017
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                  Address: Khordha, Odisha, 751024

                  Dear sir,
                  An amount of rs. 2049 has been deducted from my credit card bearing no-[protected] without my consent towards ecpp assistance serv. On dated 10/08/2017.
                  I want to stop this payment towards this service for ever and refund the amount which has already deducted, kindly do the needful otherwise i will go for court of law for this transaction.
                  Axis Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

                  Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

                  Regards,
                  CPP Team
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                    N
                    nav.singh
                    from Jalandhar, Punjab
                    Aug 18, 2017
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                    Address: Rupnagar, Punjab, 140001

                    Dear team,

                    Kindly confirm that what are the timings of axis bank.

                    Yesterday, i, navdeep singh, went to the axis bank branch ropar-140001 at 4:30pm. They told me that now branch has been closed for public dealing.

                    When i told to the staff that bank staff have to deal with their customer till 5:00pm for public dealing. They replied that sbi also closes at 3:30pm. Is this the behaviour of axis staff with its customer?

                    As a customer, i can not have access to the branch after 3:30pm.
                    However, they have access to the every customer to sell their products at any time.

                    I am gobsmacked with their behavious...!!

                    Regards

                    Axis bank customer
                    Axis Bank customer support has been notified about the posted complaint.
                    Hi
                    I got a cheque from axis bank regarding bajaj finance and the problem is that on cheque date is missing like in place of 2017 its written 201.
                    7 is missing so i request you make another cheque in name of same party

                    Thank you
                    [protected]
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                      J
                      Janardhan Janu
                      from Bengaluru, Karnataka
                      Aug 17, 2017
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                      Address: Hyderabad, Andhra Pradesh

                      I visited kairatabad branch to apply for new debit card, i confirmed with call center that i can visit any branch no need to visit home branch, but these people make me to visit 2 times and informed should visit home branch only, very very very worst service and wrong guidence to the customers, if any server down means u people should be frank with the customers, instead of that they are saying process was changed
                      maintaining high branches doesnt make any sense by providing this kind of service to the customers, try to improve it or else difficult to servive
                      Axis Bank customer support has been notified about the posted complaint.
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                        C
                        Chinna naveen
                        from Chirala, Andhra Pradesh
                        Aug 18, 2017
                        Resolved
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                        Resolved

                        Hello i am naveen from rajhamandry. I have open an salary account in dhanavaipeta branch office almost one month over till my account is not activated and main thing my salary is credited in that account so that's y i need to activate my account and that's the bank concern make me a false promises... And this is my account number
                        [protected]

                        One of the bank person make me a false promises when i call to him he can't give me a correct information regarding this so pls activate my account as early as possible
                        Sep 24, 2017
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 24, 2017
                        Axis Bank Customer Care's response
                        Hi,

                        Sorry for the trouble. Please call us at [protected]/[protected] for us to assist you.

                        Regards,
                        Axis Bank
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                          S
                          sharvanc
                          from Kharagpur, West Bengal
                          Aug 17, 2017
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                          Address: Munger, Bihar

                          On 17 aug 2017 at 7:14 pm, i have withdrawn 500 rupees from an axis bank atm situated at the technology students gymkhana, iit kharagpur, kharagpur, west bengal. And the mechine delivered 5* 100 rupees currency notes out of which one was teared and fixed with a cellotape. I tried to purachase with that note at 3 different shops and all of them said that, that note is faulty and wont work. This is such a bad experience and this is first time to me and my friends. Such an irresponcible service is not at all acceptable. So give me a solution to this quickly, because im a student and i actually know the value and need of money.
                          My mob no:[protected]
                          Axis Bank customer support has been notified about the posted complaint.
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                            S
                            swaranchi
                            from Mumbai, Maharashtra
                            Aug 17, 2017
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                            Address: Mumbai City, Maharashtra, 410210
                            Website: www.naukrispace.com

                            I have an account in Axis Bank in Kharghar Branch, On 16th August 2017 my daughter was making the payment on one naukri website called www.naukrispace.com of Rs.1000/-, by AXIS Master Card for which she entered the OTP, but after putting OPT instead of 1000 rupees my 91, 000/- has been debited from my Axis Bank Account in just 3 minutes intermittently in five stages i.e 1000, 10000, 10000, 40000 and 30000 in just 3 minutes,
                            Not getting how to recover my 91000/- feeling Helpless,
                            Please look into these matter and resolve the problem as soon as possible,

                            Account Holder Name- Harishchandra Shankar Mhatre
                            A/c Number: [protected]
                            Branch : Kharghar, Navi Mumbai

                            Please do the needful
                            Axis Bank customer support has been notified about the posted complaint.
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                              S
                              Sasisk
                              Aug 17, 2017
                              Resolved
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                              Resolved

                              I have received a call from axis bank. I just don't want the subscription and please cancel my subscription for my axis master card. It has been noticed that the money already been charged @1799 for the same. Till now i am not register any thing, cancel the subscription and refund the same into my account. My registered mobile number [protected]. I am waiting for confirmation of delation of this service and also refund the money @1799.
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Dear Mr Sasikumar,

                              Greetings from OneAssist...!

                              We deeply regret for the inconvenience caused to you.

                              As per your request, we have cancelled your plan vide service request No. 2271527.

                              The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

                              Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                              Regards,

                              Deepali

                              Team OneAssist
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                                A
                                Agin Vm
                                from Bengaluru, Karnataka
                                Aug 17, 2017
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                                Address: Bangalore, Karnataka, 560029
                                Website: retail.axisbank.co.in

                                I have made an imps transfer from my axis current account and the money got debited but not credited to the beneficiary account.

                                What reason this happens and who hold the money now?

                                I will need bank to look at this issue and resolve asap. Its been two days its happened and no communication from bank.

                                Tried reaching to customer care number, but it gives a busy tone. Axis doesn't have an active customer care center.

                                Here is my account number [protected]
                                Axis Bank customer support has been notified about the posted complaint.
                                No response from bank or support team on this issue
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                                  M
                                  murugesanprabha
                                  Aug 17, 2017
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                                  Address: 600059

                                  Dear sir,

                                  I have taken a loan with your bank and my loan account number is ppr[protected] and this is to intimate that i was unable to pay through cheque due to my unavoidable situation and apart from that i was admitted in the hospital due to kidney stone problem so i have started paying cash through your bank to my loan account so this month myfather was expired so regarding this i asked time to collection executive that i would make payment by this month after 28th instead where i use to pay by 18 th of every month but your collection executive behaviour is very worst and make four or five people to sit inside my house with irrespective manners see i did not say that i will not pay but if your collection executives do remain the same i will not pay the emi and let us see through court and your executive name is mr. Chandru-ph:[protected] so again i would like to inform that for this month after 28th only i will pay if again your activities goes kindly we can see through court so i am ready to face anything because of your collection agencies we are all frustrated so kindly consider my issue and do the needful.

                                  Regards,
                                  P. Murukesan
                                  [protected]
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    LucKy Bobby
                                    from Bardoli, Gujarat
                                    Aug 17, 2017
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                                    Sir i booked a ticket from irctc. After im cancelled my ticket but sir i didnt get my refund yet when i contacted their customer service center they told that your money already refunded. Also they gave me txn id and some other details of that transaction. Kindly please check the details and refund my money as soon as possible. If. You want txn id detalis i can provide it
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      S
                                      Sonu Vishvakarma
                                      from Delhi, Delhi
                                      Aug 17, 2017
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                                      Address: New Delhi, Delhi, 110076

                                      Hi,

                                      This has been really frustrating and pathetic experience with axis bank. You people have charged my account twice for not maintaining minimum balance while my account is salary account. Since the very first day i opened this account, the kind of attitude i saw from axis employees, i would say it was total ignorance and irresponsible. Here is the whole # story which i have to explain.

                                      I joined epay systems in dec 2016 and unfortunately, i had to open an account with axis to get my salary. I applied for the account and did not hear anything from bank guy santosh so i told hr and they followed up with santosh and that dick still did not turn up.

                                      So one morning i called the bank person to confirm the status of the account myself since it's already been almost a month. He asked for my account number to provide the status and i gave him the same.in the evening i received a call from him and he said that i had an existing account with axis bank which i was not aware of. Had i known this, i would have given the same account at the time of joining and would not have waited for the account opening. I only remembered of the account with axis, when he told me about the last employer. I had applied for a salary account when i was at igate but unfortunately, i did not get any confirmation of account opening via text or email. Even i had followed up many times with the contact person there but all in vain. Just like there, here also i did not get any confirmation email or message. Now bank people want me to continue with the old account for which i do not have the debit card or net banking kit. As confirmed by yugal, the pan number is also not updated in the account. Also, the address is not correctly updated. I am sorry to say but it was really a very bad experience with axis bank.

                                      I did not get any help and support from the bank guys and i had to struggle like hell just to have an account with axis.

                                      In the month of june, i was charged around 390rs from my account and couldn't understand why those charges were levied. So i called the customer care and i was shocked to know that my account was a savings account and not a salary account and i was being treated as savings account customer.

                                      I had to again tell this to the hr and then she did her part and contacted the bank.

                                      I was again charged rs 400 for the month of july.

                                      Now, my question is who is responsible for those charges? Is it not the responsibility of the relationship manager of the bank?
                                      Axis Bank customer support has been notified about the posted complaint.
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