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Axis Bank Complaints & Reviews

2.6
Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 446

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A
Azhar Salal
from Korampallam, Tamil Nadu
Jul 1, 2017
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Address: 600118
Website: Axis bank

I'm using axis credit card for past 7 months but for few reasons i have some personal financial problem i cant pay my credit card payment for that axis bank have blocked my account permanently without my acknowledgement if i wish to cheat means i can fool u by some other way but i didnt because i dont want money in this way account blocking also ok but this is not decent way and they have taken my this month salary also then how can i survive this month cant u understand customers the **** work u done to me make me empty pocket through out this month any way the **** activity u have done to me dont **** for other customers also before u do activities like this plz see customers transaction history also it may help u to understand customers
Axis Bank customer support has been notified about the posted complaint.
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    R
    Raju Masare
    from Wardha, Maharashtra
    Jul 1, 2017
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    Address: Jalgaon, Maharashtra

    Dear Sir,

    I am Account open 3th March 2017 in DSP chowk, Jalgaon Branch. All document submit to account open time and Bank give me Account no. [protected]
    My name is Mrs. Sonubai Nitin Sonawane. But till date bank not active my account. I request to please active my account. Inform me.

    Regarding,
    Mrs. Sonubai Nitin Sonawane
    At/post - Nandra bdr., Kanalda,
    Fist- Jalgaon
    [protected]
    Axis Bank customer support has been notified about the posted complaint.
    I did all the account opening formalities on 19th of june.. And its been 27th
    Its 9 days already.. I will face problem in getting my salary as its the only account I am using as my salary account.
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      L
      Lalitha bhavya sri
      from Hyderabad, Telangana
      Jul 1, 2017
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      Address: Hyderabad, Andhra Pradesh, 500018

      My salary account application number is [protected] i have opened this account in april, 2017 till now this account has not been activated my salary is also credited but the bank people are not activating my account extending it day by day saying all kind of non sense reasons what kind of service is this from axis bank the agent has told that today for sure the account will be activated and has now swtiched off the mobile. I am totally fed up how many months more should i wait for my account to be activated.
      Axis Bank customer support has been notified about the posted complaint.
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        S
        santosh1973abc
        from Mumbai, Maharashtra
        Jul 1, 2017
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        Address: Mumbai City, Maharashtra, 400037
        Website: axis bank

        Dear sir/madam,
        my name is santosh bhagwat shelke i am distributor of nearby tech pvt ltd. my company give me your bank cdm card for deposit cash in their current account. cdm card no.[protected] account no.[protected] (current account) on 28/06/2017 i go for cash deposit in your axis sion branch with total amount RS. 3, 03, 000/- FIRST I DEPOSIT RS.16300/- time 14:18 2nd time i deposit RS. 78, 200/- TIME 14:22 3rd time i deposit RS. 1, 02, 500/- 4TH TIME i deposit RS.1, 06, 000/- but 4 th transaction time out . cash deposit in machine but transaction fail. i give complaint to cashier. she give me deposit slip of fail transaction rs. 106000/- and say this amount will clear in 2 working day.
        after 2 working day payment not clear. i go to bank and ask resane. she your cash of fail transaction was short of RS. 1000/- it was RS. 1, 05, 000/- only.
        but sir we count cash correctly 3 to 4 time. by two person daily. how will short cash rs 1000/- one note rs 100 or 500 short. how rs 1000/- short if impossible sir
        please verify detail. i attach receipts of cdm machine
        my mobile no is [protected]
        thanks
        your faithfully
        Axis Bank customer support has been notified about the posted complaint.
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          W
          Wangkhem Riya
          from Gurgaon, Haryana
          Jul 1, 2017
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          Disbursal of loan without my consent

          Address: 110001
          Website: [email protected]

          Sir, your executive had disbursed the loan amount without my consent.i am very much disappointed .they took almost a month to take my case. after a long period the executives told me that my loan has been login and approved for four lakhs.But one thing I ask the the executives why I didn't get the login ID nor received any email from the bank. instead the executive received in my place and when I complain only at that time they forwarded...
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          M
          Mrajeshsainibki
          from Muzaffarpur, Bihar
          Jun 29, 2017
          Resolved
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          Resolved

          Address: 303313

          Sir
          I request u please early solve my problem. Sir I have my account in axis bank bandikui dausa my account number [protected] today 29/6/2017 my 3000 R's suddenly debited. I don't know what happened.
          When i received a message today then I want to inform bank but any bank costumer no. And landlines not richebale and switched off as
          [protected]
          [protected]
          [protected]
          [protected]

          Bank no.
          [protected]/2/3
          All switched off
          Please help me

          Regards
          Rajesh Kumar Saini
          [protected]
          Aug 5, 2017
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 05, 2017
          Axis Bank Customer Care's response
          Hi Rajesh,

          Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV along with the transaction details from your registered email ID for us to assist you.

          Regards,
          Axis Bank
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            A
            Arun Subbu
            from Bengaluru, Karnataka
            Jun 29, 2017
            Resolved
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            Resolved

            Address: Bangalore, Karnataka, 560036
            Website: www.axisbank.com

            My property is already with the Axis bank, as the land owner is still running the loan account with them.

            So I applied with the Axis bank itself and I got home loan sanction letter, legal & technical verified, loan agreement over, but during disbursement time, my application has been declined to due legal norms of the bank. That could have informed at-least before loan agreement, I have been charged 3K as processing fee.

            The processing fee has to be refunded or else my application has to be processed further for disbursement.
            Aug 5, 2017
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Jun 29, 2017
            Updated by Arun Subbu
            Approached Bangalore Jaya Nagar branch:
            Sales executive - Chida Nanda [protected]
            Senior colleague - Mukesh Kumar [protected]
            Head of Home Loan department - Mr. Ganta Bhargava Reddy [protected] / [protected]

            Loan Application ID - 6473078

            Worst thing is Chida Nanda never responding to me later over call and messages. These 3 employees and other who involved till loan agreement hasn't know even the basic bank norms initially regarding the legal issue. During the loan agreement, banker forced me to to pay the huge margin money to the owner, I paid immediately. As the loan declined, my bulk money blocked with him, which I couldn't get back. So bank is reponsibe for getting my money back from the owner and refunding my processing fee.

            -
            Arun
            [protected]
            Verified Support
            Jul 05, 2017
            Axis Bank Customer Care's response
            Hi Arun,

            We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2ofzczR for us to assist you.

            Regards,
            Axis Bank
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              I
              Infoexus Admin
              from Delhi, Delhi
              Jun 29, 2017
              Resolved
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              Resolved

              Address: Jalandhar, Punjab, 144001

              Hi I visited several times your kartarpur branch but manager Naveen sir and Neha madam always out of branch. I asked other staff members but they didn't know where were they
              It's daily basis and nobody knew where they both gone daily. It's just for reputation of your bank
              Please look into this matter they both gone almost all day out of bank together
              Aug 5, 2017
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 05, 2017
              Axis Bank Customer Care's response
              Hi,

              We’re sorry about the bad experience you had at our branch. Thanks for bringing this to our notice. We always strive to improve our services and your feedback really helps. We’ll definitely take this up with the branch management.

              Regards,
              Axis Bank
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                M
                Manju Kalluri
                from Hyderabad, Telangana
                Jun 29, 2017
                Resolved
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                Resolved

                Address: Nizamabad, Andhra Pradesh, 503003

                I gave application for opening new account 3 weeks back. But only 5days back application has been received application no [protected] and still not activated. How long customer Shud wait for the account to get open. Officers and employees are very irresponsible and not giving proper response. Had to go to bank many times but still no response. Some proper person should be there to maintain al these
                Aug 5, 2017
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 05, 2017
                Axis Bank Customer Care's response
                Hi Manju,

                We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

                Regards,
                Axis Bank
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                  S
                  shaggie
                  from Colva, Goa
                  Jun 29, 2017
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra, 400067
                  Website: www.axisbank.com

                  Dear Sir/Madam,

                  This is to bring to your notice that i had a credit card of axis bank some years back for which some person from your side stated that i have an outstanding amount of an XYZ amount which i was totally not aware of so for the same i asked your person to send me the STATEMENT so that i can check with all the charges that has been charged to me .

                  Your rep send me a blank paper with AXIS BANK printed on it with my name and only the amount mentioned on it which was without any details now i ask you to tell me will you pay any bills which does not have any details and just has an amount mentioned on it.

                  Request you to please send em the details of my outstanding amount so that i can make the outstanding payment and request you to stop calling me i will pay once i receive the statement from your side.

                  request you to also note that a person calls me from your side from 1 mobile number with many different name like RAj / UDAY the number is [protected].

                  I require the statement for my records and also today your person calls me and says that he will do what so ever he wants to do.

                  Regards
                  Sagar.D
                  Jul 30, 2017
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 29, 2017
                  Axis Bank Customer Care's response
                  Hi Sagar,

                  Please share your concern at http://bit.ly/2oy1P87 and our executive will assist you.

                  Regards,
                  Axis Bank
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                    N
                    Neetu Poonia
                    from Noida, Uttar Pradesh
                    Jun 29, 2017
                    Resolved
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                    Resolved

                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                    Website: Axis Bank

                    Dear Sir/Mam,

                    I have been contact Axis bank for my complaint against my cheque issue. I have deposited my Cheque in Axis Bank sector 16 Branch on 17th June but yet it is not credited into my account. When i called to customer care they said there is no cheque under clearance nor they are providing any information.

                    Please help me as this is not the first time i am facing issues from Axis bank.

                    Regards

                    Neetu
                    Jul 30, 2017
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 29, 2017
                    Axis Bank Customer Care's response
                    Hi Neetu,

                    Please share your registered contact number for us to assist you further in this regard.

                    Regards,
                    Axis Bank
                    Money deducted from my account on 24.06.2017. but amazon did not receive the amount of ₹ 1959.
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                      P
                      Prajna K N
                      from Bengaluru, Karnataka
                      Jun 29, 2017
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka
                      Website: Axis Bank

                      My name is Prajna K N, O have my salary account at Axis bank.this complaint is to bring to your notice that my name is misspelled as "Prajana K N" in my account details.

                      Kindly correct my name's spelling as "Prajna K N" as it's creating problem to link my aadhaar card and pan card details.

                      Please do the needful as early as possible.

                      Thank you

                      For your reference my Axis Bank account details are as follows:

                      Name : Prajna K N
                      Customer Id :[protected]
                      Account No. : [protected]
                      Jul 30, 2017
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Jun 23, 2017
                      Umakant_Harwalkar's response
                      as above
                      Verified Support
                      Jun 29, 2017
                      Axis Bank Customer Care's response
                      Hi Prajna,

                      Sorry for the trouble.Please visit your nearest Axis Bank branch and our executive will assist you.

                      Regards,
                      Axis Bank
                      On dt. 08/06/2017 I transfer money from my a/c no [protected] to a/c no [protected] by IMT but above a/c number's party not withdrawal money. Till date I am not get that money by reverse entry.
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                        L
                        lia2002
                        from Kolkata, West Bengal
                        Jun 29, 2017
                        Resolved
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                        Resolved

                        Address: Kolkata, West Bengal, 700096

                        My Axis Bank SB acc.no.is[protected]
                        On last week I submitted a FD form at Garia Branch to open an FD of Rs.290000 for 17 months.
                        The said amount was debited from my SB acc.no.at your bank but the same is not at all reflecting on my FD/RD balance on my Axis bank mobile app.
                        The transaction details is as follows (received through sms)
                        Hello! Your a/c no 00005180 has been debited by Rs 290000 on[protected]. The a/c balance is Rs ******.Info: INB/FIXED DEPOSIT/230617/SAKRQ0524077

                        Please note that i have replaced the balance amount part with '*' for my security reason.
                        I look forward for your reply & rectification of the aforementioned problem.
                        Regards,
                        Soumitra Chatterjee
                        [protected]@yahoo.co.in
                        Jul 30, 2017
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 29, 2017
                        Axis Bank Customer Care's response
                        Hi Soumitra,

                        Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV along with the branch details. Our executive will get back to you.

                        Regards,
                        Axis Bank
                        I have requested to close and cancel my credit card log months back through net banking, but card is not being cancelled and putting changes every month.
                        Axis Bank Customer Care's response, Jul 5, 2017
                        Verified Support
                        Hi Muthukumar,

                        We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2oy1P87 for us to assist you.

                        Regards,
                        Axis Bank
                        Dear Sir,

                        This is to inform you that i want to close my Credit card.

                        M.RAVI KIRAN CARD NO. ([protected])

                        regards

                        M.Ravi Kiran
                        [protected]
                        Axis Bank Customer Care's response, Jul 5, 2017
                        Verified Support
                        Hi Ravi,

                        Sorry for the trouble. Please share the details of your concerns on the e-mail ID provided at http://bit.ly/2oy1P87 for us to assist you.

                        Regards,
                        Axis Bank
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                          A
                          ajaysh81
                          from Gurgaon, Haryana
                          Jun 28, 2017
                          Resolved
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                          Resolved

                          Address: 122001
                          Website: axisbank.co.in

                          I am existing customer of axis bank. I have to pay axis credit card bill payment. Whenever i am trying to login on website it is always keep moving cursor in circle and then show time out. All other website are opening very well.
                          I generally get time to pay bill only after 10pm. Axis bank have such a poor website that everytime it waste my lot of time and once i get frustrated with lot of try then i always miss to pay the bill.
                          This bank is so huge but having very worst online service. Don't even have shame to improve it since long time. Every day i face same challenge.
                          Due to this i suffer a lot. Can we claim some compensation for such suffering? I want to challenge a case on this behalf. My every minute is precious and their poor services are suffering me mentally and physically wasting my time as well.
                          I need compensation for such poor services.
                          I am trying website on 28jun2017. But it is same poor performance and not even able to login after 10pm. Bad services continues daily.
                          Please suggest how to proceed further to do case on this bank.

                          Ajay
                          May 30, 2023
                          Complaint marked as Resolved 
                          Website is working fine now.
                          Hi Ajay,

                          Sorry for the trouble. Please share the details of your concerns on the e-mail ID provided at http://bit.ly/2oy1P87 for us to assist you.

                          Regards,
                          Axis Bank
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                            J
                            julli pandey
                            Jun 28, 2017
                            Resolved
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                            Resolved

                            Address: Lucknow, Uttar Pradesh, 226011

                            My credit card no [protected] named ratan priya pandey is not activated they are asking that my credit card details are not correct pls help me to regain my credit card and i have called toll free number for enquiry but they told me that my details are not correct which is already mentioned in my net banking. Please help me to activate my credit card
                            Aug 5, 2017
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 05, 2017
                            Axis Bank Customer Care's response
                            Hi Julli,

                            We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2oy1P87 along with the card details from your registered e-mail ID for us to assist you.

                            Regards,
                            Axis Bank
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                              S
                              sonal25prasad
                              from Pune, Maharashtra
                              Jun 28, 2017
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra
                              Website: www.axisbank.com

                              Dear sir

                              Axis bank has deducted my rs.4538/- in 19 april 2007 itself. They are neither returning the money nor is transferring the amount to beneficiary account. It's been 3 months i am following them through calls, visiting bank branch, writing emails, etc but nothing happened. Now they have closed the complaint without even resolving the issue.
                              Request you to look into the matter and take necessary action against axis bank.

                              Regards
                              Sonal prasad
                              [protected]
                              Jul 1, 2017
                              Complaint marked as Resolved 
                              Due to unknown calls I have removed the post
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 05, 2017
                              Axis Bank Customer Care's response
                              Hi Sonal,

                              It’s perfectly understandable that you’re very upset about what’s happened. Please share the reference number which you may have received from the last communication channel approached for us to look into it.

                              Regards,
                              Axis Bank
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                                R
                                Rajeev Kumar Mehta
                                from Shimoga, Karnataka
                                Jun 28, 2017
                                Resolved
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                                Resolved

                                Address: 560078
                                Website: www.axisbank.com

                                Hi,

                                Please find the attached file.

                                Service request number - 32069543

                                Here is summary,

                                (1). 11-feb-2017, 10, 300/- paid to poorvika mobiles
                                (2). 27-feb-2017, 10, 300/ to reversed and credited to my account
                                (3). 28-apr-2017, 10, 300/- got deducted from my account and it became lien amount
                                (4). 22-jun-2017, 10, 300/- got deducted again from account.

                                Hence, i am in loss of 10, 300/-.

                                Account no - [protected]
                                Name - rajeev kumar

                                Regards,
                                Rajeev
                                Aug 12, 2017
                                Complaint marked as Resolved 
                                LIEN amount is cleared now .
                                Axis Bank customer support has been notified about the posted complaint.
                                Jun 28, 2017
                                Updated by Rajeev Kumar Mehta
                                I have booked hotel using goibibo on 13-jun-2017 and later i cancelled booking on 15-jun-2017.

                                Goibibio has been refunded 3394/- on 19-jun-2017. But same amount has been credited into my account till now.

                                Arn ->[protected]
                                Booking id -> gohtldandyuf895y

                                Account no. -> [protected]
                                Customer id ->[protected]
                                Account holder name -> rajeev kumar
                                Verified Support
                                Jun 29, 2017
                                Axis Bank Customer Care's response
                                Hi Rajeev,

                                Thanks for sharing the reference number. We are looking into your concern via service request number: 32069543. Please call us on our phone banking numbers [protected]/[protected] number in 2 to 3 working days to know the status of your case.

                                Regards,
                                Axis Bank
                                Jul 02, 2017
                                Updated by Rajeev Kumar Mehta
                                LIEN AMount must be not be there . 10, 300 /- must be credited to my account . AS already 10, 300/- has been debited from my account .
                                Jul 25, 2017
                                Updated by Rajeev Kumar Mehta
                                Its Almost a month and nothing has happened . I visited J P Nagar 3rd Phase AXIS Bank branch also but still LIEN amount not credited to my account .
                                Aug 05, 2017
                                Updated by Rajeev Kumar Mehta
                                worst bank service seen in my life
                                Aug 05, 2017
                                Updated by Rajeev Kumar Mehta
                                complaint is open, who marked this resolved ??
                                Sir,
                                My credit card is fraudulently used and six transactions were done on it in India on 07.05.2017, while I am away from the country since 21st.April, 17. Total amount of transactions is Rs.1, 09, 050/=. My card no.is [protected] (now destroyed as per banks advice)

                                ArvindKumar
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                                  R
                                  rameshpatel0306
                                  from Ahmedabad, Gujarat
                                  Jun 28, 2017
                                  Resolved
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                                  Resolved

                                  Address: Valsad, Gujarat, 396001

                                  Dear
                                  Mr. Chetan kumar;
                                  Floor manager.-axis bank customer service.

                                  As per our telephonic discussion i have attached screen shots of error found during online payment to any site.
                                  I have sent these screen shot twice times to customer service team. As per your promise you will personally tackle these issue and resolve it within 2 working days.

                                  I am suffering same issue since 4 months. And i have done twice times complain to axis bank customer service. But still problem not resolved. So, request you to resolve issue as soon as possible.

                                  Kindly see the attached file for error found during online transaction to any site.

                                  Hope u will resolve issue urgently.

                                  Request you to call me on my personal no after receiving mail for conformation.

                                  My personal details are as follows :

                                  Name - ramesh m patel.

                                  Debit card no - [protected].
                                  Contact no -[protected].
                                  Jul 30, 2017
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 29, 2017
                                  Axis Bank Customer Care's response
                                  Hi Ramesh,

                                  Sorry for the trouble. Please share your concerns at http://bit.ly/2odp3nV along with the transaction details for us to assist you.

                                  Regards,
                                  Axis Bank
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                                    D
                                    Deepak5290
                                    from Delhi, Delhi
                                    Jun 28, 2017
                                    Resolved
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                                    Resolved

                                    S you already aware that still i am not getting my payment (Approx 5000/-) which is wrongly submitted in my axis bank credit card ([protected]). As received message from customer care side after submitting the payment we make a call on customer care on (13/03/2017) for activate the services but as per customer care representative my card services is terminated but they given me commitment that submitted payment return in my saving account (Axis bank) ([protected]).
                                    I request you pl look in to this on urgent basis.
                                    If you want more clarity pl check my complain id[protected] or his voice recording smooth closer of this..
                                    Aug 5, 2017
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 05, 2017
                                    Axis Bank Customer Care's response
                                    Hi Deepak,

                                    Our team has responded to your concern via mail reference number:[protected]. Request you to check and reply us on the same e-mail for us to assist you further in this regard.

                                    Regards,
                                    Axis Bank
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                                      M
                                      Moin uddin ahmed
                                      from Nandigama, Andhra Pradesh
                                      Jun 28, 2017
                                      Resolved
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                                      Resolved

                                      Delay in opening nre account in spite of submitting all documents on 16 june

                                      Address: Hyderabad, Andhra Pradesh, 500053

                                      I m continuously reporting bank from last 12 days just for simply opening an nre account.
                                      I submitted all required documents on 16 of june and till now account does not opened.
                                      Firstly it was informed to me that account will be instantly activated on spot later told it wil take 8 days now it already 12 days passed.
                                      Its really poot and unprofessional response from bank staff. If nre account is treated like this. We all...
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