Axis Bank Complaints & Reviews

Dear Sir/Madam,

This is to bring to your notice that i had a credit card of axis bank some years back for which some person from your side stated that i have an outstanding amount of an XYZ amount which i was totally not aware of so for the same i asked your person to send me the STATEMENT so that i can check with all the charges that has been charged to me .

Your rep send me a blank paper with AXIS BANK printed on it with my name and only the amount mentioned on it which was without any details now i ask you to tell me will you pay any bills which does not have any details and just has an amount mentioned on it.

Request you to please send em the details of my outstanding amount so that i can make the outstanding payment and request you to stop calling me i will pay once i receive the statement from your side.

request you to also note that a person calls me from your side from 1 mobile number with many different name like RAj / UDAY the number is [protected].

I require the statement for my records and also today your person calls me and says that he will do what so ever he wants to do.

Regards
Sagar.D

Dear Sir/Mam,

I have been contact Axis bank for my complaint against my cheque issue. I have deposited my Cheque in Axis Bank sector 16 Branch on 17th June but yet it is not credited into my account. When i called to customer care they said there is no cheque under clearance nor they are providing any information.

Please help me as this is not the first time i am facing issues from Axis bank.

Regards

Neetu

My name is Prajna K N, O have my salary account at Axis bank.this complaint is to bring to your notice that my name is misspelled as "Prajana K N" in my account details.

Kindly correct my name's spelling as "Prajna K N" as it's creating problem to link my aadhaar card and pan card details.

Please do the needful as early as possible.

Thank you

For your reference my Axis Bank account details are as follows:

Name : Prajna K N
Customer Id :[protected]
Account No. : [protected]

My Axis Bank SB acc.no.is[protected]
On last week I submitted a FD form at Garia Branch to open an FD of Rs.290000 for 17 months.
The said amount was debited from my SB acc.no.at your bank but the same is not at all reflecting on my FD/RD balance on my Axis bank mobile app.
The transaction details is as follows (received through sms)
Hello! Your a/c no 00005180 has been debited by Rs 290000 on[protected]. The a/c balance is Rs ******.Info: INB/FIXED DEPOSIT/230617/SAKRQ0524077

Please note that i have replaced the balance amount part with '*' for my security reason.
I look forward for your reply & rectification of the aforementioned problem.
Regards,
Soumitra Chatterjee
[protected]@yahoo.co.in

I am existing customer of axis bank. I have to pay axis credit card bill payment. Whenever i am trying to login on website it is always keep moving cursor in circle and then show time out. All other website are opening very well.
I generally get time to pay bill only after 10pm. Axis bank have such a poor website that everytime it waste my lot of time and once i get frustrated with lot of try then i always miss to pay the bill.
This bank is so huge but having very worst online service. Don't even have shame to improve it since long time. Every day i face same challenge.
Due to this i suffer a lot. Can we claim some compensation for such suffering? I want to challenge a case on this behalf. My every minute is precious and their poor services are suffering me mentally and physically wasting my time as well.
I need compensation for such poor services.
I am trying website on 28jun2017. But it is same poor performance and not even able to login after 10pm. Bad services continues daily.
Please suggest how to proceed further to do case on this bank.

Ajay

My credit card no [protected] named ratan priya pandey is not activated they are asking that my credit card details are not correct pls help me to regain my credit card and i have called toll free number for enquiry but they told me that my details are not correct which is already mentioned in my net banking. Please help me to activate my credit card

Dear sir

Axis bank has deducted my rs.4538/- in 19 april 2007 itself. They are neither returning the money nor is transferring the amount to beneficiary account. It's been 3 months i am following them through calls, visiting bank branch, writing emails, etc but nothing happened. Now they have closed the complaint without even resolving the issue.
Request you to look into the matter and take necessary action against axis bank.

Regards
Sonal prasad
[protected]

Hi,

Please find the attached file.

Service request number - 32069543

Here is summary,

(1). 11-feb-2017, 10, 300/- paid to poorvika mobiles
(2). 27-feb-2017, 10, 300/ to reversed and credited to my account
(3). 28-apr-2017, 10, 300/- got deducted from my account and it became lien amount
(4). 22-jun-2017, 10, 300/- got deducted again from account.

Hence, i am in loss of 10, 300/-.

Account no - [protected]
Name - rajeev kumar

Regards,
Rajeev

Dear
Mr. Chetan kumar;
Floor manager.-axis bank customer service.

As per our telephonic discussion i have attached screen shots of error found during online payment to any site.
I have sent these screen shot twice times to customer service team. As per your promise you will personally tackle these issue and resolve it within 2 working days.

I am suffering same issue since 4 months. And i have done twice times complain to axis bank customer service. But still problem not resolved. So, request you to resolve issue as soon as possible.

Kindly see the attached file for error found during online transaction to any site.

Hope u will resolve issue urgently.

Request you to call me on my personal no after receiving mail for conformation.

My personal details are as follows :

Name - ramesh m patel.

Debit card no - [protected].
Contact no -[protected].

S you already aware that still i am not getting my payment (Approx 5000/-) which is wrongly submitted in my axis bank credit card ([protected]). As received message from customer care side after submitting the payment we make a call on customer care on (13/03/2017) for activate the services but as per customer care representative my card services is terminated but they given me commitment that submitted payment return in my saving account (Axis bank) ([protected]).
I request you pl look in to this on urgent basis.
If you want more clarity pl check my complain id[protected] or his voice recording smooth closer of this..

I m continuously reporting bank from last 12 days just for simply opening an nre account.
I submitted all required documents on 16 of june and till now account does not opened.
Firstly it was informed to me that account will be instantly activated on spot later told it wil take 8 days now it already 12 days passed.
Its really poot and unprofessional response from bank staff. If nre account is treated like this. We all...

I kundan tambde have housing loan (Phr[protected] and loan against property (Ltr[protected] with axis bank. I inquired with axis bank for list of documents (Lod) and i have been told that it would take 15 working days from the date of request. Considering that i am moving out of india for permanent location to dubai and i got the buyer for the property; i immediately requested through an email dated 15 june 2017 for lod. I received an email confirmation on the same day that the request would be processed in 15 working days without mentioning any date. I also received a confirmation call wherein as natural i requested to expedite it much faster. I have been promised that i will receive a call by evening which didn't come.
I sent a reminder on 21 june 2017 requesting a date for getting lod. I received a response with date which is 12 july 2017. I spoke to the loan manager who processed my loan earlier sharing with him that i am departing on 10 july 2017 and i need a personal help to close this. Also, with humble request not to break any process, but as per the request dated 15 june 2017, i should get document at least by 3rd july 2017 as we calculate 15 working days from the initial request. The email has been sent to that effect.
However, my experience with axis bank since the disbursement of these loan is pathetic. There is no personal touch with client and no cooperation except pointing fingers on the internal processes of the bank. I am unable to understand that loan process takes 5 days and lod takes 15 working days...in this case it is beyond even 15 working days... I am amazed with the speed of service to clients in the days and age of technology and efficient working environment.
I would request to have the documents by 3rd july 2017 and i kept my options open to go to appropriate forum if i miss my departure date and incur the losses due to no fault of mine.
Thank you.

Sir, maine axis bank me individual current account net banking ke liye open karvaya.net banking ka user i'd or password 6 month me bhi nhi aya. Or first 3 month 15 rs. Sms charge + service tax ka charge liya gya and than last 3 months 85 rs. + service charge maintains charge ka kah kr account me se kaat liya gya. Itna he nhi jab maine account close karwaya to 500 rs. Account close charge kaat liya gya. Jabki bank ke staff ne kewal sms charge bola tha or 6 month baad account close karwane pr koi charge nhi lagane ke baat khi thi. So i request you sir pls solve this problem. Thanks sir gaurav gupta modinagar. Distt. Ghaziabad up

I have an account : [protected] in axis bank, it was my salary account in which we could have even zero balance.
But suddenly it has been changes as my savings account without any prior information.
They have even deducted many rupees mentioning insufficient balance.
When i wanted to close my account, i went to the branch and spoke with them for which the told that i need to provide them additional amount of nearly rs.700 to close the account.

I raised complaint in rbi and i get a call from axis bank asking for loan in axis bank? What is this?

I need to close my account asap without any charges.

I am writing complain against axis bank bhiwadi rajasthan. They mostly close there door 3:30 pm. After this they don't deal with the customer. Guard also misbehave with the customer. This is the worst customer service i have recevied from any bank. My 4000 rs was stuck in atm, i went to make a query for this. No one attended me and guard also misbehaved with me.

Company name: agora climate control systems. We have corporate account in axis bank, duri centre, vasai (West), thane – 401 202 branch. We had deposited cheque of rs.5, 00, 000/- in our account dt.12.06.17. We got message from bank on 13.06.17 morning that the funds are credited to our accounts. So, we have issued the cheque to our suppliers. At late evening 6:30pm, we got received a message that the balance e is debited of amt. 5, 00, 000/-, the reason is shows that papers not cleared. Because of this debit balance, the 7 cheque was dishonored because of no funds. On 14.06.2017, full day no credit of funds transaction done, no message or phone was come to us. On 15.06.17, we got message that your cheque was in clearing & we got funds on evening 15.06.17. We complain to our branch, bur they said that they are helpless, they have no power to stop this type of technical issue, they told that the reason of this problem was that the bank of our cheque which was deposit in our a/c that is sbi, sbi had rejected the our cheque because of not clear image of cheque. They told that because bank's online system, they have no control on this type of issue. The cheque was returned at axis back office. They could not do anything. Plz, solve this issue. We had face very difficult time because of axis bank 's technical problems.

I did a transaction with ksrtc, on 7th june 2017 but the transaction failed. Axis bank is the acquirer here. I did not get my refund, its already 20 days. I paid through freecharge wallet. It was informed to me that as it is freecharge wallet, the refund will be initiated from the bank side. But i did not get my refund. Refund money asap

Ksrtc ob no : ob25862642

Sir this is manoj kumawat from jaipur rajasthan. My debit card no is [protected]. I had used my debit card on26 june 2017 at axis atm. The machine doesn't gave me 10000 rs and it debited from my account at 2.54 p. M. I have complaint to the costumer care no of axis bank too. My complaint no is[protected]. Kindly give me my money back its really very urgent my mother is admitted in hospital i need money as soon as possible

Reference id :[protected]
Credit account no: [protected]
Debit acc no: [protected]
Amount was rs. 5000
Dated :24th june 2017
It has still not been credited to my account. It was done on a saturday. I still haven't received the money. I need that money urgently.
Kindly do something as soon as possible. I am a student and i am traveling. It would be the best if i could receive the money as soon as possible

I opened my account march 2017. I received sms from axis bank saying your axis direct will be activated soon. Unfortunately, i did not request anyone to start axis demat account which debited 500/- rs from my account few minutes after i received sms saying that your axis direct account is active. Rs 1725 was taken out of my account. My only question is without my knowledge who opened account for me. And can the bank take my money from saving account with out my knowledge. I guess axis bank agent has done it without my knowledge. Last 3 months i have been talking to him. He basically became unresponsive. I found this is very unprofessional.