Axis Bank Complaints & Reviews

Sir/ Madam,

This is regarding our purchase at a Spencer's outlet in Lucknow (Near Ram Ram Bank Chowk, Sector G, Aliganj, Lucknow 226024) on Wednesday, 7th June at 8:42 pm.

The total purchase amounted to INR 3246.67 and at the billing counter, I used my Axis Bank VISA Corporate Gift Card ([protected], expiry date 10/17). The card was swiped twice, money got deducted twice (INR 3246.67), I received an SMS immediately about the deduction but the person at the counter told us that the store has not received the Money. This happened twice after which I paid through another Card.

The person at the counter assured us that both these two transactions of INR 3246.67 each would be reversed soon. Today, while shopping with the same card, the balance amount shown is still not adjusted.

SPENCERS says Axis Bank will reverse the money as they have not received it.
Kindly let me know when will this amount of 3246.67 + 3246.67 reversed.

Best

Prakash

Dear team,
This is haridass k i am one of the axis bank customer my card num-[protected] i have settled my credit card on year 2013 i have not received my credit card noc letter from bank side till now i have not got any information from bank side. I have not got any letter from axis bank still my card not closed from bank side now. Kindly send me settlement letter. Please do the needful.

Regards
Haridass k

Without my permission some amount getting debited from my account, It is mentioned in the statement like TIP/SCG.VISA.POS.DT. why you guys charge me for using debit card. The restaurant or super market or where ever we swipe they charge 2 percent for using card, the merchant will pay the bank some percentage and why the hell you guys charging from us too. you guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.

If this is your process alert us through sms u will be charged certain amount since you swipped with this merchant, you guys correctly charging 15 rs for sms right the what is the pain for you to alert a customer. If we repay loan or cc bill you guys keep on msging right why can't do this .

I need a proper response for this and i need my money back till now which is debited.

We are holding a current account no. [protected] with axis bank, new alipore branch since december 2016. Despite filling up the application form twice for initiation of net banking services, this service is still not active for our account. We are facing huge problems as all taxes etc have to be paid either through filling up of the form and giving cheque at the bank or from your personal account.
Do not know what good this is serving the bank.

Please help.

R/sir I was eligible for 25lalhs pteapprvd car loan, i applied 4.54lakh on 13 june17 .my advisor Mr Sunil, mr Rajesh misguided me by giving me wrong information daily till now, I face to much insult before car company till now I not buy my new car, may be car amount has been credit to company but they wasted they said rs.3050 file charges my loan approved amount rs.446000 minus rs.3050 but they transect amount 438000 its very amazing for meplz do my favour
My appl.no.6597929 Gurlal [protected]

I am having s/a in axis bank (A/c no [protected]). On 23/06/2017 at 23.18 hrs i tried to withdraw inr 10000/- from axis bank atm, aditya mall, indirapuram, ghaziabad. Money got deducted from my account but i got one note of rs 2000/- only rest of the money got stuck. All the phone numbers written over there were not working, there was no guard. When i inquired from the guards at other atm (Icici, kotak, yes) near by they told me that guard is not available at night in axis atm.
Please help

I made an imps transaction with an amount of 12500 rupees to sbi on[protected] that transaction was failed due to time out issue but still my amount was not refunded to my account.

I have contacted axis bank customer support many times and complained many times, i never seen this kind of bad experience with imps transaction

This is my transaction details
Reference id:[protected]
Account no: [protected]

Please solve it as soon as possible

Please provide a detailed statement of my loan account no. Ppr[protected] as it is very much required for arranging payment for the next installments of my loan, as i have lost my loan account statement, for want of details of my loan account, i am unable to submit the same to transfer my balance loan account to other banks, so kindly do needful, sir

Hi,
I have made a transaction form amazon which has been decline but the money has not been reversed back to my account. The issue has been pending for the past 2 months. And axis bank does not have a proper help desk to raise the concerns.
Such a pitiful and shameful condition for a reputed bank where these days even small services provide the help desk facility,

Hello,

For the past four months i got deduction of 385 inr. I reached branch to convert my saving accounts to salary accounts on 23th may 2017 and i have submitted documents like offer letter, address proof and id proof and they executive said that it will take 3 days to convert the account but still it is in saving account.

When i reached the customer care executive, they said that your company name is not in the list so there was no possibility to convert the account. When i reached my nearest bank they said you want to contact your bank executive who visit to your office, when i asked my bank executive they said you should want to go your home bank for the account conversion. This is in continuous flow and never going to get any solution for this.

I got fed up with this issue so i request you to close my bank account and i will create a new account from other bank who provide me better services.

Thanks
Regards
Muba

On 22/06/2017 by morning while i am withdrawing amount in axis atm machine hongasandra branch got stuckked rs 2000/- after that somebody told me that macine got repaired. So i left that atm and i went another atm to withdraw amount. But in my account showing already i have drawn rs 2000/- so please after enquiring the details about my transactions return my amount to my ac my bank is bank of maharashtra. Atm machine repaired in hongasandra branch.

Sir,
I have a salary account no [protected] in your bank at sector-22 branch chandigarh-160022.in the salary account your bank promise me no charges will be levied on this account. But in the month of june your bank levied a charges of rs. 761.85 as consolidated service charges with service tax @ 15% 114.28 and debited my account at your own level. This practice is not fare and compells me to close the said account. Kindly refund the said amount immediately and obliged me, otherwise i will go to the court of law for reimbursement of the said amount.
Thanking you,

Yours faithfully
Joginder kumar
Customer id[protected]

Visited axis br at this place
Poor handling and management of customers
Cctv footage from 1400 to 1530 needs to be seen to ascertain the deplorable work at this place
Only after my complaint did they start working else it was like there was no boss over them
Chatting happily and making the customers fry seems to be the motto
Man detailed to usher in ppl was hardly bothered
Pathetic and definitly needs to be inspected regularly to instill an iota of discipline in them
Thank god I am not dealing with this axis bank br again...
Regards

Am holding axis savings account -[protected] recently from tirupati some credit card executive called me and said that u r eligible for pre approved credit card then he comes and take my documents and i applied,, there is no response till last 17 dayss,,, plz rectifyyy.. As soon as [possible... Horrible credit card service from axissssss.. Contace me...[protected] santhan reddy

This complain is to bring a notice to you regarding the behaviour and manner `s that your branch head do with your employes. Mam/sir my sister husband works in your bank at singure branch in kolkata as market agent as i myself work as sale person in gangtok in eureka forbes and i know there is so much pressure but mam is your bank give a right to abuse there and use foul language which is out of humanity to there juniors mam as i already inform you that i myself work in eureka forbes and our boss also say so many things but the incharge in your bank has cross all his limit. If mam want a proof i can sumite you the recording which i will send you after two days and also this behiavour towards his juniour is not first time because of this behaviuor one or two employ has already gave rejection from your bank.
So, mam /sir i hope you will take some serious action against the branch marketing head, mam the reason of behiavour is just simple my sister husband was sick so he was not able to inform his seniour but when he summite his application and doctor medical but inspite that he use foul language as well he behave badly. Mam please make sure otherwise this matter i will take it to human right and file a case against you and bank in labour court.

I presented our tmb virudhunagar branch ch. No.876524 dated 09/06/2017 for the value of rs.24, 808/- in axis bank, virudhunagar in the account of maxbupa policy no. [protected] as a renewal primum. It was debited in our tmb account on 12/06/2017.
But the maxbupa informed to me that they are not received the amount and inform to me they won't issue the renewal policy certificate.
Please let me know where my amount rs.24, 808/- was gone.
I am trusting to be favoured that the bankers will give the prompt reply in this regard
D. Nagaraj
+[protected]

Dear sir

Sub: decline - credit card application

Re: # 8725110 my zone credit card

With reference to above subject, i want to state facts as under,

1. Axisbank credit card sales representative had made numerous calls to me to apply for axis bank credit card. He had collected all the required documents and satisfied himself by personally visiting our residence & office confirming addresses mentioned in documents submitted for application.
2. No signature on application form given by me
3. Provisional application number was not given to me. Neither was i informed about application process & decline policy.
4. On 16.06.17 at 19.31pm i received a sms from axisbank stating “ your credit card application for my zonecredit card with ref # 8725110 has been declined. We hope to serve you in future”. Above referred number is inferred from this sms.
5. To understand why the application was declined, i called at axisbank call centre where i had spoken to attendant. He explained me that, a letter stating reasons for rejections will be received by me within 10 days. Till date i haven’t received any correspondence from your bank.

Now, as i am quite disturbed with this,

1. I request you to inform me the reasons for decline in detail and in writing and supporting evidence of the same to the extent possible.
2. Why decline policy are not communicated to us at time of application? Why the same is not available on your website.?
3. What are the procedures followed when a decline takes place and what is the procedure followed to communicate it to applicant?
4.in event of not satisfied with the reasons mentioned by you, whom should i meet to discuss my grievance?

I request you to do the needful and extend your cooperation for above mentioned points.

Regards.
Rakesh kumar

I applied for the pmsby policy in year 2015 through axis bank. From last two years i am paying the premium for this policy but i am not receiving any policy document from them. I sent him so many emails but they are not providing the policy documents. After so many discussions, now they provided me for the period of[protected] and that too doesn't contains the proper information. I regularly emailing them for the details correction process and policy document for[protected] period but they are not providing me. Every time they forward me the same document for period[protected].

Hello sir, this is to bring to your kind notice that on 7th feb 2017, i, gulab singh, went to the atm to draw ten thousand rupees from my axis bank account no. [protected] using atm card no. [protected] which is valid up to 2020. After the first operation, the amount got deducted from my account but in reality, the amount didn t come out. When i tried the second time, ten thousand came out. So, the money got deducted twice. The next day, i reported the matter to the concerned bank and they assured me that they will look into the case. The concerned bank forwarded the case to the concerned agencies but no action has been taken till date. Finally, i have decided to take this case to your level. I request you to kindly look into the matter and credit the overdrawn amount of rs 10, 000/- to my savings account at the earliest.

Its been more than four months but no action has been taken despite my repeated mails.
I want to see the cctv footage of the day. This bank is fraud

I satish kumar has been informed from your trambak naka branch nasik regarding pre-approved personal loan of 3.40 lakh.

So i have applied for 2.5 lakh as i need that much amount only. Franking fees already paid to the concerned person on friday 16th june 2017 & agreement signed.

Still i have not received any payment.

Not sanctioning reason - today i have received a call regarding my pre approved personal loan time has expired. So they are not giving loan to me.

I want an explanation on this...