| Address: Lucknow, Uttar Pradesh, 226013 |
Sir/ Madam,
This is regarding our purchase at a Spencer's outlet in Lucknow (Near Ram Ram Bank Chowk, Sector G, Aliganj, Lucknow 226024) on Wednesday, 7th June at 8:42 pm.
The total purchase amounted to INR 3246.67 and at the billing counter, I used my Axis Bank VISA Corporate Gift Card ([protected], expiry date 10/17). The card was swiped twice, money got deducted twice (INR 3246.67), I received an SMS immediately about the deduction but the person at the counter told us that the store has not received the Money. This happened twice after which I paid through another Card.
The person at the counter assured us that both these two transactions of INR 3246.67 each would be reversed soon. Today, while shopping with the same card, the balance amount shown is still not adjusted.
SPENCERS says Axis Bank will reverse the money as they have not received it.
Kindly let me know when will this amount of 3246.67 + 3246.67 reversed.
Best
Prakash
Aug 5, 2017
Complaint marked as Resolved
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2017
Axis Bank Customer Care's response Hi Prakash,
Sorry for the trouble. Please share the details of your concerns on the e-mail ID provided at http://bit.ly/2o3sFnU for us to assist you.
Regards,
Axis Bank
ECS-IILECS-BSE Lim
I think its a fraud.
Please help on this.
DR AKSHAY VYAS
[protected]@gmail.com
Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV along with the transaction details from your registered email ID for us to assist you.
Regards,
Axis Bank
I don't know, Why this amount is charged from my account? Without any information.
I have paid my electricity bill on date 16.06.17.but still payment not received to DGVCL & my money not refund to my account
CONSUMER NO. [protected]
REF NO. MOB/0WGZKF7T2529/null
So, kindly pls do the needful.
Regards,
Ashish Pastagia.
[protected]
I am really disapointed and frustated, i have transfered 70000 to central bank from Axis bank it got debited from my account but not credited to Benfeciery.
Status showing suspect. its very urgent like this means no body will use this bank for online